Name: Lisbon Sao Bento Hotel
Address: Rua de São Bento, 353, Lisbon, 1269-084, PT

10/10

Exceptional

03 Aug 2026

Jonathan

Had overnight layover in Lisbon. Great location to explore. Restaurants, clubs, and bars nearby. Great rooms, Shower was awesome. Great price. Wi-Fi and breakfast were added bonus!

10/10

Exceptional

25 Jul 2026

Ara

Clean rooms, good breakfast and friendly staff!

10/10

Exceptional

25 Jul 2026

Joanne

Would stay there again, great location.

8/10

Excellent

11 Jul 2026

Patricia

Staff

Family

10/10

Exceptional

03 Jul 2026

J

My wife reports that it is fabulous. She feels like a Queen here.

Friends

8/10

Excellent

01 Jul 2026

Cali Sara Valentine Furtado

Enjoyed my stay at this quaint property. Fully renovated, quiete, very clean and well located and there is a meter parking right across the street.
The breakfast service is basic. I would introduce a little more color, fresh fruit, sliced homemade breads. I would definitely stay there again.
Thank You

Family

10/10

Exceptional

26 Jun 2026

Doris

L'hôtel était très bien situé à 1 minute du métro, très bon buffet chaud et froid. Très propre et le personnel très serviable.

10/10

Exceptional

26 Jun 2026

Richard

Excellent hotel near Rato metro. Loads of shops and restaurants nearby and close to amaroeiras, campo D’Ourique and principe real. Good parking opposite hotel.

10/10

Exceptional

16 Jun 2026

Richard

Excellent hotel in centre of Lisbon. Good value and close to metro and shops.

Self

8/10

Excellent

11 Jun 2026

Geoff

Great location, close to tram, and local areas with bars and restaurants. Breakfast was good, Fantastic city.

Partner

8/10

Excellent

03 Jun 2026

Rémi

Emplacement bien situé pour l’accès aux transports public. Le choix au déjeuner est apprécié.

Partner

10/10

Exceptional

24 May 2026

Bonnie-jo

Let us checkin early&gave us directions to excursion meet point&Amazing Free Breakfast Rooms were so Clean

Partner

8/10

Excellent

24 May 2026

Craig

Lisbon is a very hilly city. The hotel was spotless and only a short walk to transit.

Friends_and_family Family

10/10

Exceptional

22 May 2026

Winny

Did not use shuttle.

Partner

10/10

Exceptional

19 May 2026

Conor

A lovely hotel with extremely helpful and pleasant staff. I arrived early and was able to get my room straight away. The hotel is right beside Rato metro stop and also has lots of buses almost on the doorstep to take you to Barrio Alto and the other tourist sights. I would definitely recommend this hotel.

8/10

Excellent

18 May 2026

Delores

Everything was great

10/10

Exceptional

16 May 2026

Miguel

Staff was very friendly specially front desk attendant Rudy…Breakfast was very good and on time daily…

Friends_and_family Friends

8/10

Excellent

12 May 2026

Jacki

Everything was great except the parking- that stank. We had to park 2 km away and pay $30 overnight.

8/10

Excellent

12 May 2026

Antonio

Great location.

10/10

Exceptional

10 May 2026

Carol

Very clean and tiny but all we needed. Breakfast was delicious. The air worked great and the staff was very helpful and pleasant. Would definitely stay here again.

Partner

8/10

Excellent

01 May 2026

Mark

Compact hotel with a decent breakfast (avoid the crowded time). We had to change room after first night and staff were very helpful. Location isn't too bad near the Rato metro and buses to get around Lisbon. Couple of groups were staying at hotel at same time so needed to avoid them at breakfast as room fairly small.

Partner

6/10

Pleasant

12 Apr 2026

VINAY

Yes it was fresh

Partner

6/10

Pleasant

07 Apr 2026

Hector

Small rooms, even for European standards. Shower extremely tight and barely functional. Amenities in general mediocrely kept.

Family

8/10

Excellent

22 Mar 2026

Stacey

This was a good place to stay, super close to metro and walking distance to main areas. Breakfast included was great. My only recommendation would be for them to install security checkpoints at the entrance to rhe stairwell. There was no scanning requirement and

8/10

Excellent

17 Mar 2026

winfried

Na

10/10

Exceptional

11 Mar 2026

Daniel

The staff was very friendly. Rudy, Katarina and Jovanna were very pleasant and helpful and gave great advice and tips.

10/10

Exceptional

10 Mar 2026

Daniel

Room was always clean, staff was always polite

10/10

Exceptional

15 Dec 2025

Kamaljit

Very clean rooms very friendly staff close to all kind of transportation

10/10

Exceptional

06 Dec 2025

IRAIDA

Perfect

Leisure Family

10/10

Exceptional

06 Dec 2025

Cheryl

It was lovely, but as a Canadian travelling to a warmer climate we need the A/C to work. Room was warm over nite. In November

Partner

8/10

Excellent

06 Dec 2025

Peter

Clean room and good breakfast. Did not have much contact with staff

Leisure Partner

8/10

Excellent

02 Dec 2025

Sathya

Good location, good breakfast buffet but the rooms facing the street have zero noise insulation and they put me on the first floor facing the street and I can hear people talking outside on the streets very clearly and car sounds! Decent stay for the price but do not stay in the rooms facing the street.

Leisure Self

8/10

Excellent

21 Nov 2025

Wendy Ann

Clean rooms

Leisure

6/10

Pleasant

13 Nov 2025

Rinaldo

Catarina, receptionista foi simpatica, porem nao explicou bem sobre os serviços. AirCon foi dificil de operar. Maquina de cafe nao funcionou. Este app de reservas nao fornece nenhum detalhe do qué ha no quarto reservado, as facilidades. O colchao deve ser velho pois estava duro e com qué parecia um buraco no meio. Fotos do banheiro alagado apos banho, pois a agua fica parada, piso sem queda para o ralo. Nao ha' cortina. Ha' muitos canais na TV. Apenas Uma maquina de café no breakfast, com bom expresso. Ovos mexidos em grande quantidade e ficava frio no buffet.

Self

4/10

Poor

11 Nov 2025

Yuliana

Tiny rooms that were not worth the price.
The rooms were very tiny — barely enough space for our luggage

4/10

Poor

11 Nov 2025

Yuliana

The rooms were very small — we couldn’t even keep our luggage open. We had to swueeze to get to another side of bed. They deliberately gave us two rooms on separate floors (3rd and 4th), which was very inconvenient. The rooms were tiny and not worth the price we paid. Very inconvenient!

6/10

Pleasant

03 Nov 2025

HUNG

My room in the front a little noise the staff so nice. clean ,transportation good.

10/10

Exceptional

01 Nov 2025

Jose

Quiet, very nice and helpful front desk staff, great breakfast. Clean rooms and comfortable bed.

10/10

Exceptional

28 Oct 2025

Martinus

Great breakfast, clean, wonderful staff.

Leisure Partner

10/10

Exceptional

19 Oct 2025

Alan Diego

All good

Partner

8/10

Excellent

15 Oct 2025

Anca

Good for the price

The hotel room was small and clean but the walls were scuffed so it made it look dingy. Could use a repaint. I didn’t like the half see through glass wall and door separating the room from the toilet. The breakfast has lots of options and it was good with hot and cold options such as eggs, bacon, cold cuts, yogurt and fresh fruit.

Partner

8/10

Excellent

15 Oct 2025

Christine Ann

The room was clean and tidy and the aircon worked perfectly

Partner

10/10

Exceptional

13 Oct 2025

Sandra

Rooms are small but adequate for a couple. Staff were friendly and rooms were clean and included a nice breakfast each morning. Close to two subway lines and less than 2k walk to the train station. Many restaurants within an easy walk and a grocery store.

Leisure Partner

8/10

Excellent

08 Oct 2025

Hashem

A nice, modern, and well-updated hotel located in the heart of the old city, within walking distance of most major sights. The staff were friendly, the room was clean, and the bed very comfortable. Breakfast was comprehensive, with a good selection of juices and coffee.

The only downside: if you have a car, private parking is located about 200–300 meters away. Street parking is available nearby but somewhat inconvenient, and payment is only accepted in cash using the local currency.

Leisure Family

10/10

Exceptional

07 Oct 2025

Normand

Helpful staff, clean round breakfast included. Shops and subway access nearby

Friends_and_family Family

8/10

Excellent

05 Oct 2025

Doriana

Breakfast was good.

8/10

Excellent

01 Oct 2025

Diana

Broken air conditioner whenit's +30 outside

Friends_and_family Friends

8/10

Excellent

27 Sep 2025

phil

Good breakfast
Room was a little small but functional

Leisure

8/10

Excellent

25 Sep 2025

Michael

Had a really good stay and nothing to really complain about. For improvements, the following could be given some thoughts: a table and chair would be nice. There was bare minimum furniture (literally a bed and a closet). Does make the room look bigger but no where to sit and put things….also layout of washroom seems a bit off….looks spacious but shower stall can definately be bigger and more hooks are needed to hang things. Overall a very enjoyable stay with staff being extremely friendly and helpful

Partner

8/10

Excellent

25 Sep 2025

Regina

The hotel is not bad, the only problem was that the air conditioning didn't work when it was +30 outside.

Friends_and_family Friends

8/10

Excellent

20 Sep 2025

Christine

The hotel was spotless. Staff were excellent, friendly and helpful. Breakfast was good. The air con wasn't working in our room otherwise it would be all 5 stars.

Leisure Partner

8/10

Excellent

19 Sep 2025

Laimutis

broken air conditioner when it's +30 outside. no one fixed it in 3 days

Friends_and_family Friends

10/10

Exceptional

07 Sep 2025

Rolando

Very clean, Staff was very helpful.

Leisure Partner

8/10

Excellent

31 Aug 2025

Ekundayo

Gooad and very accessible to public transport.

Leisure Self

4/10

Poor

11 Aug 2025

Andrea Fiona Loria

The hotel room was super small but clean.

2/10

Poor

03 Aug 2025

Ronald Francis

All housekeeping staff gets five stars despite rooms needing updating (some mold). Maintenance successfully fixed a shower head that didn’t work. Breakfast was okay but no daily variety.
Front desk staff was usually MIA or not overly helpful. Some of day desk staff was around but any other time no answer of calls for over 30 minutes on more than one occasion. Best place to find them if they were on the property was out front smoking. One particular gentleman didn’t known how to verify shuttle reservations where his colleague had earlier verified—he may need training from her.

Leisure Friends

8/10

Excellent

01 Aug 2025

seyedehzhaleh

Amazing staff, very kind and helpful. Loved their breakfast options. Very delicious and tasty food. Room was clean and modern but very small even for a couple. Location is a good 25 minutes walk to Liberty avenue

Leisure Partner

10/10

Exceptional

28 Jul 2025

Colleen

The staff was amazing they went above and beyond

Leisure Partner

8/10

Excellent

21 Jul 2025

Clayton

The staff and people are very friendly, the place is very quiet and peaceful.

6/10

Pleasant

19 Jul 2025

Wafa

Location is ok. Bed was not comfortable. Towels were old and yellowish. Breakfast was ok. Hotel needs attention.

Leisure Self

10/10

Exceptional

19 Jul 2025

Ricardo

The staff is very friendly, they help me in any moment. Really nice place! If you are looking for a place where to stay in Lisbon, this is your signal!

6/10

Pleasant

16 Jul 2025

Melisa

It is good enough honestly. I didn’t realise how small the room was going to be but I got used to it. Had to switch rooms after the first night because there was an intoxicating smell that kept choking me while I slept. But they changed my room and got a better one which I liked. The breakfast doesn’t change it’s the same everyday but it’s good enough. I would recommend it for solo or adult travelers NOT for families.

Leisure Self

8/10

Excellent

15 Jul 2025

Neetu

Pros: excellent value for the price. We stayed one night before our flight home. Room was clean and check in was super fast. Front desk was super helpful and even lent us a charger. Breakfast was simple but did the job. Indian restaurant

Cons: if you are sensitive to noise, highly recommend asking for a room that doesn’t face the street. Even with the windows closed, you can hear traffic. Shower could have been cleaner and the water bottle was not cleaned.

Leisure Partner

10/10

Exceptional

10 Jul 2025

Georgina

Excellent value for money.

Hotel was very easy to find and convenient for the metro station, only a few minutes walk away from the hotel and the Metro was also only a few stops away from many central sights. Staff were very friendly and helpful. Luggage storage available. Lots of local restaurants within 5 mins walk of the hotel and a convenience store / mini market just accross the road. Breakfast was more basic than some other hotels however plentiful and was as described when booking. Bathroom facilities good although the walls were frosted glass so maybe not suitable for certain groups of travellers due to slight lack of privacy.

Friends_and_family Friends

2/10

Poor

29 Jun 2025

Elizabeth

Dirty

There were someone else’s dirty socks in my room

Self

10/10

Exceptional

29 Jun 2025

Doris Ann

The hotel was very nice and clean great breakfast. The staff was incredibly nice, great people, always willing to help. I was so happy with them. Thank you for everything!!!

Leisure Self

8/10

Excellent

27 Jun 2025

ian

A good clean hotel centrally placed.
Breakfast is a bit limited.

Leisure Friends

8/10

Excellent

24 Jun 2025

Carlos

Very well situated in Lisbon Centre. Breakfast was great but exactly same everyday. Could use a little variety. Staff were very friendly and helpful.

Leisure Partner

10/10

Exceptional

23 Jun 2025

Aga

The staff at this little hotel are kind and professional. My room was super clean and very quiet. AC works really well. Grewat water pressure in the shower. Amazing location far enough from the tourist crowds but close enough to all attractions. I loved the breakfast as well! Included fruit, pastry, eggs, cheeses, cereal, a variety of cold and hot breakfast meats. I will returns to this hotel with my family!

Business

10/10

Exceptional

15 Jun 2025

Stephanie

Service was very champ. Thank you for the awesome service.

Partner

8/10

Excellent

03 Jun 2025

Louise

The hotel was very clean and the breakfast was good. The beds were quite hard, so I personally didnt sleep well. Some parts of the bathroom needed attention as some tiles were broken. Would have been nice to have tea/coffee facilities in the room. Room was cleaned daily and towels changed if you left them on the floor. Overall it was a great location and value for money.

Leisure Friends

4/10

Poor

01 Jun 2025

Shellani

Only 3 nights stay 5/29-6/1.
I was given a room set up for disabled person and smelled like hospital. I asked to be switched another room and was told they were sold out that I had to wait next day.
135a- I woke up in a sweat. It was so hot the AC failed. No where to be found any contact number for front desk nor other areas for help. I had to go downstairs and let her know how I felt.
Not so cool. Strike two.
Also the area this hotel at is boring and nowhere close to shopping area or tourist spots.
That was my mistake. So if you are staying here room 107 is for wheelchair access guest and it smells like a hospital.
I was able to move to regular standard room on following day. On the second room the lamp next to bed is not working. Must be needing new lightbulb. I paid decent amount for the stay. It had free breakfast. Pretty much only had opportunity for one day.
Times 0730-1030a
I came down to eat breakfast at 10am and they were completely out of meat and when I asked if there’s any ham left , I was told I came down too late. Like it was my fault. Instead of apologizing.
I don’t think I will stay here again.
Be warn. When you are just trying to enjoy your vacation and had to deal with so many issue.
Lastly, I booked a ride they call it transfer to the airport. I was advised that I have to pay upfront to the front desk but failed to tell me only in cash.
I barely had enough and none left to tip the driver.

Leisure

10/10

Exceptional

31 May 2025

Verified traveler

All of the staff members were very welcoming and helpful. I am grateful, too, that they spoke English as I do not speak Portuguese. The rooms are small, which is typical for Europe. However, they are clean and sufficient. Public transportation is easily accessible. The only down side is that, again being Europe, the streets and especially the sidewalks are extremely narrow and are cobblestone or tile. There are shops, restaurants and small markets everywhere. I definitely recommend staying at this hotel.

Leisure Self

8/10

Excellent

28 May 2025

Ralaine

The property was good

Leisure Partner

10/10

Exceptional

27 May 2025

Matthew

Good stay. Nice staff.

Business

10/10

Exceptional

23 May 2025

Cyrille

Good value.

Business

2/10

Poor

21 May 2025

Robert Joseph

We had spoke to the front desk numerous times about the a/c not working. 4 times in a 6 night stay, we were told it was working and everything was fine but the AC unit had error messages and didn't stay on for more than a few minutes.

On check out we mentioned that we had requested it be attended to but we were met with 'we are sorry' and 'there is nothing I can do for you but thank you for letting us know. '

The staff were not helpful and did not offer any options for a room change or any discount for the inconvenience despite multiple requests for the issue to be addressed.

8/10

Excellent

18 May 2025

PETER

Breakfast was great, staff are flexible, willing to store our luggage until check in.

2/10

Poor

15 May 2025

Andrea

LAS FOTOS MUESTRAN UN HOTEL Y UNA CALIDAD MUY LEJOS DE LA REALIDAD. MUY MALA UBICACION TAMBIEN

10/10

Exceptional

07 May 2025

Hallie

Helpful staff, clean and comfortable room. Street noises were audible but not so distracting that I could not sleep. Very close to the Porto metro station!

Leisure Self

10/10

Exceptional

27 Apr 2025

Gerardo Ilag

Nice staff, very friendly and helpful. Breakfast was good. Close to transportation. My room was quiet and very clean. Walkable to the places I want to see. It exceeds my expectation. I'll stay here again if I go back to Lisbon.

Self

8/10

Excellent

27 Apr 2025

Erwin

We wish we could say 4.5. The hotel was very good. The staff were excellent. Breakfast was very good. Location was very convenient for us
We did not give this hotel a 5 star because even after repeated efforts to fix and offers to switch rooms, the bathroom in our room gave off a urine smell.
Breakfast was very good especially the garlic mushrooms with the eggs but all the juices were watery and they need 2 coffee ☕️ machines for the number of guests.

Leisure Partner

10/10

Exceptional

19 Apr 2025

Kevin

We had pleasant stay. The staff was excellent.

Leisure

10/10

Exceptional

19 Apr 2025

Mykaell

Great customer service and convenient location.

Self

10/10

Exceptional

06 Apr 2025

Erika

It was good.

Leisure Self

10/10

Exceptional

05 Apr 2025

Mary

Great location, excellent breakfast, convenient to restaurants and museums.

Leisure Family

10/10

Exceptional

20 Mar 2025

Michael

Great staff

Leisure Partner

6/10

Pleasant

11 Mar 2025

Gemma

Was ok. We had left over food in our room and there were ants over the breakfast tables. Breakfast was basic.

Friends_and_family Friends

8/10

Excellent

11 Mar 2025

Yvonne

I had a work meeting in the area do it was perfectly located. It was however a bit used and abused. Much wear and tear on my room. They had breakfast and that was good.

Business

10/10

Exceptional

04 Mar 2025

John

Extremely friendly efficient helpful Hotel team members. Incredible location with easy access to transport, all tourist attractions with incredible River Douro & Bridge Views! Lovely bright airy Breakfast Room and excellent continental breakfast, Sealed Gluten-Free bread rolls 1st class and particularly important for my wife’s coeliac requirements! Pillows excellent quality but too soft!

Leisure Partner

4/10

Poor

28 Feb 2025

Shervin

The room was so noisy from street noisr, and smelly

Business Self

8/10

Excellent

28 Feb 2025

Satu

Great stay

Business_and_leisure Self

8/10

Excellent

25 Feb 2025

Alan

Ideal for an overnight stay

Needed a one night stay as I was arriving late in Lisbon
The hotel was ideal. Close to the metro, clean comfortable with a decent breakfast and friendly staff.

Self

8/10

Excellent

25 Feb 2025

Domonique

Is good and going location

Leisure Family

8/10

Excellent

11 Feb 2025

Verified traveler

Clean, comfortable, good location

Clean, nice sized room, updated decor
Only concerns were that outlets tended to spark and bathroom was separated from bedroom by a frosted glass divider and no fan in the bathroom. Not as private as preferred, but overall nice stay, great location and decent breakfast

Partner

10/10

Exceptional

10 Feb 2025

Richard

Clean and close to metro

A clean hotel, within a close walk of the Rato Metro station. Came with a buffet breakfast which was very good.

Self

10/10

Exceptional

31 Jan 2025

Endri

Ok

10/10

Exceptional

30 Jan 2025

Mohammed

Nice location . Nice hotel for price paid. Also great thai massage next door

Self

10/10

Exceptional

05 Jan 2025

Sarah Xin Ying

Stay at lisbon

Was onlynl here for 1 night. It was decent. My only complaint is that the coffee macgine was spoilt for breakfast. Cappucino and latte had no milk. Was just black coffee

Self

8/10

Excellent

27 Dec 2024

lorraine Veronica

The property was ok, the room was alot smaller than the images online, should have a kettle in the room maybe even a microwave, the breakfast was very limiting and basic.

Leisure Family