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Mama Shelter Lisboa

Lisbon · Portugal

Rua Alexandre Herculano, 51View location

9.2/10Excellent677 Reviews
Cleanliness9.4/109.4
Service9.2/109.2
Comfort9.0/109.0
Condition9.2/109.2
Amenities8.6/108.6
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  • Business hotels
  • Sustainability certification

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Mama Shelter Lisboa

Between the Botanical Garden and Parque Eduardo VII, Mama couldn’t find a better place for you to discover Lisbon’s lifestyle.

126 incredibly stylish bedrooms just a stone’s throw from the lively Avenida da Liberdade with a breathtaking view of the ocean from the rooftop, you’ll find this new haven sits at the heart of Lisbon’s scene perfect for your city breaks.

Read more about this hotelShow less

A stay at Mama Shelter Lisboa places you in the heart of Lisbon, within a 10-minute walk of Avenida da Liberdade and Marquis of Pombal Square. This hotel is 1.3 mi (2.1 km) from Rossio Square and 10.6 mi (17 km) from Costa da Caparica Beach.

Make yourself at home in one of the 126 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms with bathtubs or showers are provided. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and an elevator.

Popular amenities

Free WiFi
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Green Key (Foundation for Environmental Education) LGBTQIA+ friendly Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets allowed Only dogs and cats are allowed Service animals are allowed Service animals are exempt from fees/restrictions Pets allowed (no fees)

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: EUR 50 per accommodation, per stay
    • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Cashless transactions are available
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
    • Property Registration Number 10236
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 19 for adults and EUR 7 for children
    • Nearby parking fee: EUR 18 per day(984 ft away; open 24 hours)
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Portuguese

    English

    French

    Spanish

Nearby attractions

Coracao de Jesus 0.2 km / 0.1 mi
Cinemateca Portuguesa Museum 0.4 km / 0.3 mi
Avenida da Liberdade 0.5 km / 0.3 mi
National Museum of Natural History 0.6 km / 0.4 mi
Marquis of Pombal Square 0.6 km / 0.4 mi
Eduardo VII Park 0.7 km / 0.4 mi
Principe Real Square 0.8 km / 0.5 mi
Praça das Flores 0.9 km / 0.5 mi
Amoreiras Shopping Center 1.1 km / 0.7 mi
Rua das Portas de Santo Antão 1.2 km / 0.7 mi
Restauradores Square 1.2 km / 0.8 mi
Miradouro de São Pedro de Alcântara 1.3 km / 0.8 mi
São Bento Palace 1.3 km / 0.8 mi
Coliseu dos Recreios 1.3 km / 0.8 mi
Rossio Square 1.5 km / 0.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 126
  • Number of floors (main building): 8
  • Twin rooms: 46
  • Accessible rooms: 1
  • Connecting rooms
  • hotel
  • American Express
  • Diners Club
  • MasterCard
  • Visa
  • Maestro
  • Visa Electrón
Show 71 more facilities & services
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Beach
  • Entertainment Area
  • Small pets allowed (under 5 kg)
  • Large pets allowed (over 5 kg)
  • Large pets allowed (over 5 kg) not available in all rooms
  • Wheelchair-accessible
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Mobile phone coverage
  • Wired Internet
  • Wi-fi
  • Laundry service
  • Multilingual staff
  • 24-hour security
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Lift access
  • Shop
  • Terrace
  • Concierge
  • Sun terrace
  • Luggage room
  • Dining area
  • Towels and bed linen
  • Café
  • BarExtra charge
  • Restaurant
  • Non-smoking area
  • Highchairs
  • Banquet hall
  • Show cooking
  • Air conditioning in Restaurant
  • Breakfast room
  • Rooftop bar: 1
  • Conference room: 3
  • Meeting room
  • Printer
  • Photocopier
  • Audio-visual equipment rentalExtra charge
  • Green Key (FEE)
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • Hot breakfast
  • Breakfast a la carte
  • Buffet lunch
  • À la carte lunch
  • Set menu lunch
  • Brunch
  • À la carte dinner
  • Set menu dinner
  • Breakfast and dinner
  • Breakfast and lunch
  • Gluten-free meals
  • Gala dinner
  • Vegetarian meal
  • Snacks
  • LGTBIQ friendly
  • Children get free accommodation, meals payable on the spot
  • Identification card at arrival
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Credit card is compulsory as a deposit, no deposit in cash is accepted
  • Single-Use Plastic Free
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARDDUS.ST

    Photos are not available for this room type.

    Mama Shelter Lisboa

    DOUBLE SINGLE USE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Mama Shelter Lisboa

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE TWO BEDSDouble or Twin • DELUXE TWO BEDSDBT.2B-DX

    Photos are not available for this room type.

    Mama Shelter Lisboa

    Double or Twin DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMYDOUBLE • ECONOMYDBL.EY-1

    Photos are not available for this room type.

    Mama Shelter Lisboa

    DOUBLE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room WITH TERRACERoom • WITH TERRACEROO.TR

    Photos are not available for this room type.

    Mama Shelter Lisboa

    Room WITH TERRACE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH TERRACE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.TR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-1

    Photos are not available for this room type.

    Mama Shelter Lisboa

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Mama Shelter Lisboa

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH DOUBLE BEDDOUBLE • WITH DOUBLE BEDDBL.DB-1

    Photos are not available for this room type.

    Mama Shelter Lisboa

    DOUBLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE DELUXESINGLE • DELUXESGL.DX

    Photos are not available for this room type.

    Mama Shelter Lisboa

    SINGLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH DOUBLE BEDDOUBLE • WITH DOUBLE BED • 1 Bedroom • 16 m²DBL.DB
    DOUBLE WITH DOUBLE BEDPhoto unavailable9 photos

    Mama Shelter Lisboa

    DOUBLE WITH DOUBLE BED

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    16 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB

    Room amenities

    • TV
    • Internet access
    • Shower: 1
    • Bathroom: 1
    • Hairdryer
    • Mini fridge
    • Carpeted floors
    • Individually adjustable air conditioning
    • Safe
    • Toiletries
    • Cable TV
    • Telephone in the bathroom
    • Housekeeping
    • Smoke detector
    • Cot on demand

    Facilities with extra charge

    • Pay movies
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Mama Shelter Lisboa

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE ECONOMYSINGLE • ECONOMYSGL.EY

    Photos are not available for this room type.

    Mama Shelter Lisboa

    SINGLE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH BALCONYDOUBLE • WITH BALCONYDBL.BL

    Photos are not available for this room type.

    Mama Shelter Lisboa

    DOUBLE WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH VIEWSDouble or Twin • WITH VIEWSDBT.WV

    Photos are not available for this room type.

    Mama Shelter Lisboa

    Double or Twin WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE PROMOSINGLE • PROMOSGL.PR

    Photos are not available for this room type.

    Mama Shelter Lisboa

    SINGLE PROMO

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    PROMO

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.PR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMYDOUBLE • ECONOMYDBL.EY

    Photos are not available for this room type.

    Mama Shelter Lisboa

    DOUBLE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH BALCONY WITH VIEWSDOUBLE • WITH BALCONY WITH VIEWS • 1 Bedroom • 18 m²DBL.BL-WV
    DOUBLE WITH BALCONY WITH VIEWSPhoto unavailable11 photos

    Mama Shelter Lisboa

    DOUBLE WITH BALCONY WITH VIEWS

    Room photos

    11 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    WITH BALCONY WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.BL-WV

    Room amenities

    • Internet access
    • Bathroom: 1
    • Shower: 1
    • Hairdryer
    • TV
    • Mini fridge
    • Carpeted floors
    • Individually adjustable air conditioning
    • Safe
    • Balcony
    • Wi-fi
    • Cot on demand
    • Toiletries
    • Cable TV
    • Smoke detector
    • Housekeeping
    • Telephone in the bathroom

    Facilities with extra charge

    • Pay movies

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room WITH BALCONY WITH VIEWSRoom • WITH BALCONY WITH VIEWSROO.BL-WV

    Photos are not available for this room type.

    Mama Shelter Lisboa

    Room WITH BALCONY WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH BALCONY WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.BL-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room GRANDRoom • GRANDROO.GD

    Photos are not available for this room type.

    Mama Shelter Lisboa

    Room GRAND

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    GRAND

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.GD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room WITH BALCONYRoom • WITH BALCONYROO.BL

    Photos are not available for this room type.

    Mama Shelter Lisboa

    Room WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin QUEEN SIZE BEDDouble or Twin • QUEEN SIZE BEDDBT.QN

    Photos are not available for this room type.

    Mama Shelter Lisboa

    Double or Twin QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Mama Shelter Lisboa

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 18 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable8 photos

    Mama Shelter Lisboa

    DOUBLE KING SIZE BED

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Cot on demand
    • Bathroom: 1
    • Shower: 1
    • TV
    • Internet access
    • Mini fridge
    • Carpeted floors
    • Individually adjustable air conditioning
    • Telephone in the bathroom
    • Safe
    • Wi-fi
    • Toiletries
    • Cable TV
    • Smoke detector
    • Housekeeping

    Facilities with extra charge

    • Pay movies

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Mama Shelter Lisboa

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Mama Shelter Lisboa

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH VIEWSDOUBLE • WITH VIEWSDBL.WV-3

    Photos are not available for this room type.

    Mama Shelter Lisboa

    DOUBLE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.WV-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Mama Shelter Lisboa

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CITY VIEWRoom • CITY VIEWROO.CV

    Photos are not available for this room type.

    Mama Shelter Lisboa

    Room CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXE • 1 Bedroom • 17 m²DBL.DX
    DOUBLE DELUXEPhoto unavailable9 photos

    Mama Shelter Lisboa

    DOUBLE DELUXE

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    17 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width, Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Room amenities

    • Shower: 1
    • Bathroom: 1
    • Safe
    • Wi-fi
    • Cot on demand
    • Toiletries
    • Cable TV
    • Smoke detector
    • Housekeeping
    • Telephone in the bathroom
    • TV
    • Internet access
    • Mini fridge
    • Carpeted floors
    • Individually adjustable air conditioning
    • Hairdryer

    Facilities with extra charge

    • Pay movies

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST-1

    Photos are not available for this room type.

    Mama Shelter Lisboa

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH VIEWSDOUBLE • WITH VIEWS • 1 Bedroom • 26 m²DBL.WV
    DOUBLE WITH VIEWSPhoto unavailable8 photos

    Mama Shelter Lisboa

    DOUBLE WITH VIEWS

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 2
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.WV

    Room amenities

    • TV
    • Internet access
    • Wi-fi
    • Cot on demand
    • Balcony
    • Safe
    • Individually adjustable air conditioning
    • Cable TV
    • Smoke detector
    • Toiletries
    • Bathroom: 1
    • Shower: 1
    • Hairdryer
    • Carpeted floors
    • Mini fridge
    • Telephone in the bathroom
    • Housekeeping

    Facilities with extra charge

    • Pay movies

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Mama Shelter Lisboa

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO BEDROOMSAPARTMENT • TWO BEDROOMSAPT.B2

    Photos are not available for this room type.

    Mama Shelter Lisboa

    APARTMENT TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Mama Shelter Lisboa

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Mama Shelter Lisboa

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GRANDDOUBLE • GRANDDBL.GD

    Photos are not available for this room type.

    Mama Shelter Lisboa

    DOUBLE GRAND

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GRAND

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 18 m²TWN.ST
    TWIN STANDARDPhoto unavailable9 photos

    Mama Shelter Lisboa

    TWIN STANDARD

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Room amenities

    • Wi-fi
    • Housekeeping
    • Smoke detector
    • Shower: 1
    • Bathroom: 1
    • Internet access
    • Mini fridge
    • Cot on demand
    • TV
    • Hairdryer
    • Wheelchair-accessible
    • Disability-friendly bathroom
    • Telephone in the bathroom
    • Carpeted floors
    • Cable TV
    • Toiletries
    • Individually adjustable air conditioning
    • Safe

    Facilities with extra charge

    • Pay movies

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH VIEWSDOUBLE • WITH VIEWS • 1 Bedroom • 18 m²DBL.WV-2
    DOUBLE WITH VIEWSPhoto unavailable7 photos

    Mama Shelter Lisboa

    DOUBLE WITH VIEWS

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.WV-2

    Room amenities

    • TV
    • Hairdryer
    • Shower: 1
    • Bathroom: 1
    • Smoke detector
    • Housekeeping
    • Safe
    • Wi-fi
    • Cot on demand
    • Toiletries
    • Cable TV
    • Telephone in the bathroom
    • Individually adjustable air conditioning
    • Carpeted floors
    • Mini fridge
    • Internet access

    Facilities with extra charge

    • Pay movies

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG

    Photos are not available for this room type.

    Mama Shelter Lisboa

    Double or Twin KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Mama Shelter Lisboa

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE WITH VIEWSSINGLE • WITH VIEWSSGL.WV

    Photos are not available for this room type.

    Mama Shelter Lisboa

    SINGLE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin ECONOMYDouble or Twin • ECONOMYDBT.EY

    Photos are not available for this room type.

    Mama Shelter Lisboa

    Double or Twin ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH VIEWSDOUBLE • WITH VIEWS • 1 Bedroom • 16 m²DBL.WV-1
    DOUBLE WITH VIEWSPhoto unavailable5 photos

    Mama Shelter Lisboa

    DOUBLE WITH VIEWS

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    16 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.WV-1

    Room amenities

    • Smoke detector
    • Cable TV
    • Cot on demand
    • Wi-fi
    • Balcony
    • Safe
    • Individually adjustable air conditioning
    • Carpeted floors
    • Mini fridge
    • Internet access
    • TV
    • Hairdryer
    • Shower: 1
    • Bathroom: 1
    • Telephone in the bathroom
    • Housekeeping

    Facilities with extra charge

    • Pay movies

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    Mama Shelter Lisboa

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH TERRACEDOUBLE • WITH TERRACEDBL.TR

    Photos are not available for this room type.

    Mama Shelter Lisboa

    DOUBLE WITH TERRACE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH TERRACE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.TR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Mama Shelter Lisboa

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH BALCONY WITH VIEWSDouble or Twin • WITH BALCONY WITH VIEWSDBT.BL-WV

    Photos are not available for this room type.

    Mama Shelter Lisboa

    Double or Twin WITH BALCONY WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH BALCONY WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.BL-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room LAKE VIEWRoom • LAKE VIEWROO.LK

    Photos are not available for this room type.

    Mama Shelter Lisboa

    Room LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.LK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH BALCONY WITH VIEWSQUADRUPLE • WITH BALCONY WITH VIEWSQUA.BL-WV

    Photos are not available for this room type.

    Mama Shelter Lisboa

    QUADRUPLE WITH BALCONY WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH BALCONY WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.BL-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ECONOMYRoom • ECONOMYROO.EY

    Photos are not available for this room type.

    Mama Shelter Lisboa

    Room ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room WITH VIEWSRoom • WITH VIEWSROO.WV

    Photos are not available for this room type.

    Mama Shelter Lisboa

    Room WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Mama Shelter Lisboa

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Mama Shelter Lisboa

9.2
Excellent
677 Reviews
Cleanliness
9.4 /10
Service
9.2 /10
Comfort
9.0 /10
Condition
9.2 /10
Amenities
8.6 /10
100 reviews shown
10/10
Exceptional
25 Jul 2026
Jonothon
I’ve stayed here before and will stay here again.
Always enjoy the vibe of this place.
6/10
Pleasant
30 Jun 2026
Paul
Good base for exploring Lisbon - in a quiet neighborhood. Would be great to have some coffee making facilities in the room. Breakfast is ok, all buffet no fresh freshly made to order options. Great rooftop space.
Partner
10/10
Exceptional
09 Jun 2026
Ara
Location
Self
10/10
Exceptional
14 May 2026
Dawn
Loved the property. My room was clean and tended to daily, and staff were lovely.
Self
10/10
Exceptional
13 May 2026
brianne
Great stay !
Partner
10/10
Exceptional
07 May 2026
Charles
Staff helpful, room clean and modern, good buffet breakfast. Location central.
Partner
8/10
Excellent
03 May 2026
Janice
Roof bar is a nice touch. Whimsical decor throughout hotel. Terrific location close to Metro. Smallish rooms more suitable for pleasure vs business. Buffet breakfast looked lovely but didn’t try it. Overall a solid choice for this area.
Partner
10/10
Exceptional
03 May 2026
Fidelity
Lovely rooftop, very warm, helpful and friendly staff and super clean.
Self
8/10
Excellent
21 Apr 2026
claudia
Good location
Nice rooftop
10/10
Exceptional
20 Apr 2026
Christopher
Outstanding atmosphere and friendly staff.
10/10
Exceptional
16 Apr 2026
Malaika
As a solo traveler I felt very safe staying here. The hotel was close to the train station (one block) and had several local convenience stores nearby. Although the outside could get loud in the evening, once my door was closed I didn't hear anything. I would stay again!
Self
8/10
Excellent
15 Apr 2026
James
Great location, friendly staff, lovely rooftop bar and a decent restuarant, so overall I would definitely recommend this hotel. Staff were especially helpful when I needed to extend my stay by one day due to a flight cancellation. The \"Small Double\" room was indeed somewhat on the small side, but big enough for one person. Only problem I had was that the fridge in the room wasn't working - reported to reception but unfortunately wasn't fixed during my stay.
Self
8/10
Excellent
09 Apr 2026
Nicholas
Nice hotel. Overall good but slightly noisy aircon
Partner
10/10
Exceptional
27 Mar 2026
Nathan
Hip, modern property.
Smaller rooms.
8/10
Excellent
24 Mar 2026
Bryan
Rooftop bar was only open for 1 of the 5 nights we were there. Breakfast was mostly bread and pastries, no porridge or full fry available.
Partner
10/10
Exceptional
21 Feb 2026
Olen
The staff was especially gracious, from check- in to check- out! The room was cleaned every day. The breakfast spread was sustantial and tasty.
8/10
Excellent
17 Feb 2026
Catarina
I stayed at Mama Shelter recently and overall had a good experience.

The rooms are definitely on the smaller side, but the decoration and overall design are fantastic — very stylish, fun, and full of personality. It really feels like a concept hotel with strong character.

There was a bit of miscommunication at reception initially, and the service didn’t feel very smooth at first. However, things improved and the overall atmosphere of the hotel made up for it.

If you’re looking for a design-forward, vibrant place to stay and don’t mind compact rooms, it’s a great option.
8/10
Excellent
01 Feb 2026
Margit
.
Leisure Partner
10/10
Exceptional
14 Jan 2026
Prinz
Very friendly staff!
Leisure Self
10/10
Exceptional
13 Jan 2026
Jonothon
Friendly and helpful staff. “Cool” hotel with interesting style. Would stay here again plus close to a Metro station. Only negative is the lack of parking.
Business_and_leisure Self
10/10
Exceptional
07 Jan 2026
Summar
Great vibes and friendly staff! My only complaint is that the housekeeping come to clean the rooms quite late in the day. It would be nice if they could come before 2pm.
10/10
Exceptional
05 Jan 2026
Catherine
Good location, decent breakfast, would stay again.
10/10
Exceptional
02 Jan 2026
Arianne
Perfect location to walk to major landmarks. The food at the restaurant was fantastic.
Leisure Family_with_children
8/10
Excellent
30 Dec 2025
sharla
I love this quirky, cool hotel. We had a very small corner room on the top floor. The shower had a handheld and large rain shower. It was the best part of the room. Bed was super comfortable. We had a corner room with a princess balcony which helped the room feel bigger. Very little closet area so best for just one night. But it also had a safe and easy access to metro and uber/lift.
Leisure Partner
10/10
Exceptional
28 Dec 2025
Joan
Staff were fantastic and the rooms were artsy and funky. The breakfast brunch was amazing with everything you could want to eat and excellent coffee.
Self
10/10
Exceptional
28 Dec 2025
JOAQUIN
Hotel was in s great location. Public transportation very accesible. Stores and restaurants very close to the properly
10/10
Exceptional
18 Dec 2025
Scott
Great from start to finish
Leisure Partner
10/10
Exceptional
17 Dec 2025
Rebecca
staff, breakfast and amentities
Leisure Partner
10/10
Exceptional
12 Dec 2025
Amanda
Amazing staff! Everybody from check in to check out, and everybody in between were absolutely outstanding. Everything was done with a smile on their face! The room was great for the little time we spent in it. We stayed for 4 nights so needed to unpack, no drawer storage though. Also be aware that the shower and sink are not behind a closed door. Very comfy bed and amazing quality linen and towels. Definitely finish your day with a cocktail, great bar staff and amazing space.
Leisure Partner
8/10
Excellent
02 Dec 2025
Samantha
Nice clean room. Love the messages on the mirrors. Staff were so helpful. Lovely breakfast and restaurant. Definitely will be coming back.
Leisure Self
10/10
Exceptional
28 Nov 2025
Tom
Great hotel, nicely furnished, comfy beds, quiet rooms.
Great location for somewhere to explore Lisbon.
Leisure Partner
10/10
Exceptional
24 Nov 2025
Tanya
Very dog friendly! The restaurant was really good! Wonderful staff. The rooms are very small though.
Business_and_leisure Pet
10/10
Exceptional
15 Nov 2025
REBECCA
Great staff and amazing restaurant
10/10
Exceptional
15 Nov 2025
Sabrina
Cool looking room, clean and quiet with a good view. Very helpful staff. Restaurant staff were amazing and the food was good too
Leisure
6/10
Pleasant
09 Nov 2025
Bipin
No rooftop during winter which shows main attraction during room sale. Electronics charge a problem. Only standing shower and fake charges ( not used at all)
10/10
Exceptional
09 Nov 2025
Edward
This is the second Mama Shelter I've stayed at. While the common areas and restaurant weren't as large or as attractive as the Mama Shelter in Prague, the hotel had a nice vibe and the staff was very friendly.
Leisure Self
10/10
Exceptional
02 Nov 2025
benoit
Great hotel, very nice staff, amazing breakfast buffet.
Business_and_leisure Self
10/10
Exceptional
02 Nov 2025
Laura
We stayed here for one night at the end of our honeymoon. We had a terrible journey travelling from the algarve and got delayed by 7 hours meaning we didn’t have long in Lisbon, we were devastated but the experience we had at mama shelter made it all worth it. Beautiful & fun hotel with the most incredible vibe. We loved it & will be returning as soon as possible to enjoy it some more!
Partner
10/10
Exceptional
29 Oct 2025
Praveen
Amazing! One of the best hotels and service
Leisure Friends
8/10
Excellent
22 Oct 2025
Matthew
The staff are all truly amazing! Extremely welcoming and helpful. It is a good location - you do have to walk a little to get everywhere, but it is less hectic than other more touristy parts of Lisbon. Great food (especially the pizza). Rooms have funky decoration, but are on the small side (like nowhere to put your suitcase small), even though we had a medium sized room. We had a blocked shower which took 24 hours to resolve. But otherwise a great stay.
Leisure Partner
8/10
Excellent
21 Oct 2025
Anne-Marie
Staff were very friendly
Leisure Friends
6/10
Pleasant
17 Oct 2025
Joshua
AC was non existent. Was told room could only get so cool yet the hallways were much cooler..
4/10
Poor
16 Oct 2025
Ghirmatsion
The staffs in the hotel are very rude. The washroom door was bad and when my friend stacked in the washroom I called to the reception many times and no body answer it. For a One room with two beds we paid 250Euro per night and this has no breakfast.
Leisure Friends
10/10
Exceptional
12 Oct 2025
Stephanie
Front desk (Andre) was patient and kind. He helped with trying to get a cab for my friend (which are not easy to get) and overall a pleasant guy. The hotel is hip and modern. Great time staying there.
Leisure Friends
10/10
Exceptional
10 Oct 2025
Nicola
Lovely rooftop terrace with great view and lively friendly atmosphere
Leisure Partner
10/10
Exceptional
07 Oct 2025
Gokhan I. D.
Firstly, I can’t thank the management and staff enough for accommodating a special request for me and my partner. Communication was excellent throughout, and everyone was incredibly helpful.

Regarding the rooms, there was an overbooking issue which required us to move after the first night, but we were compensated with complimentary drinks at the bar - a thoughtful gesture that was much appreciated. The rooftop bar was a highlight, offering nice views and a great atmosphere with live music.

The rooms were cosy, the beds comfortable, and everything was clean. Breakfast was simple but satisfying, with all the essentials you’d expect from a continental spread. The location was also convenient and suited our needs well. Overall, a satisfied customer and would definitely recommend.
Leisure Partner
6/10
Pleasant
21 Sep 2025
Lisanna
Quirky, unique hotel in an amazing area. Several items broken or not working in our room , we alerted staff several times, but nothing was fixed.

If you are a light sleeper I would recommend not staying on the 7th floor as the roof top bar is quite loud ( constant scraping of moving furniture )

Vibe is super cool , just some issues

Leisure Friends
10/10
Exceptional
19 Sep 2025
Annie
I loved the design, I thought it was really unique and fun!
Leisure Friends
10/10
Exceptional
16 Sep 2025
Carolyn

A good experience

My hotel was clean, staff were friendly and the restaurant was top notch. I was a few minutes walk from the metro system which was so helpful. Also there is a grocery store nearby and lots of historical buildings everywhere I looked. There is no coffee in the room but the restaurant is on the main floor and they have great coffee. There is also a rooftop bar that was fun to visit. It had music and great atmosphere. If you need an iron or steamer you must collect it from the front desk. The street noise was minimal so I slept well. So important.
Self
10/10
Exceptional
03 Sep 2025
Tatjana
Liked the windows that can open... the elevator was a bit acting up, felt unsafe after my daughter experienced an episode of sounds like it's breaking down, and i heard it in our room.
Leisure Family
10/10
Exceptional
03 Sep 2025
Parastoo
Amazing stay – everything was excellent from start to finish!
Leisure Partner
10/10
Exceptional
03 Sep 2025
Anthony
Easy to get around and in a quieter section of the city. I was short on time, so I paid for the breakfast on the last day and it was pretty good. You will like this hotel if you are a solo traveler and like modern / trendy decor.
Leisure Self
8/10
Excellent
01 Sep 2025
Oliver

Great hotel. Good price and location

Nice room. Not really a business hotel. Raquel on reception was excellent with help and tips on where to eat as well as helping me with a room move.
Business
10/10
Exceptional
29 Aug 2025
Ebube
No bad words to say! Loved my stay. Breakfast was great! Would highly recommend
Leisure Family
10/10
Exceptional
29 Aug 2025
Anne Louise
Beds and pillows v comfortable. Excellent air con.
Busy road was noisy at night.
Easy access to 2 metro stations and lots of bus routes.
Leisure Family
6/10
Pleasant
24 Aug 2025
Robert
The hotel was clean, but the room was too small to get around and I would not stay here again
10/10
Exceptional
18 Aug 2025
Richard Paixao Moreira
Fantastic hotel, with great staff, brilliant, clean and functional rooms.

The rooftop bar is good if you like that kind of thing. Breakfast was included in my package and was really good with lots of choice. They could however do with multiple latte machines, the wait is a bit long.

TV channels, radio, films etc were an unexpected treat.

I love this place and will be back.
Leisure Self
6/10
Pleasant
17 Aug 2025
Sandra
The hotel is conveniently located, however our stay/experience at the hotel was mid. Staff could do with being friendlier and more helpful across board.
Leisure Family
10/10
Exceptional
15 Aug 2025
Nia
Lovely hotel located near transport. Beautiful roof top bar with stunning views. I was a solo traveler and felt very safe
Leisure Self
10/10
Exceptional
13 Aug 2025
Joyce
Bed and pillows were very comfortable. The rooftop bar was amazing. The vibes are great. Rooms was a little small but it was fine. Room also smelled heavily like perfume, but as we aired it out after a day, it was fine. Would stay again!
Leisure Partner
8/10
Excellent
11 Aug 2025
Alexandra
we had a great stay but air conditioning and a fan in the bathroom is needed!
Leisure Friends
4/10
Poor
09 Aug 2025
Eric
Staff were rude and unpleasant from first interaction. Unorganized and appeared to be under-trained. They forced us to move to a different room for the final night of our stay stating they were “overbooked”. We had to pack and move on extremely short notice.
Leisure Partner
10/10
Exceptional
03 Aug 2025
Daphna
Staff is nice
Location is great
Rooms are clean and new but very small. Still worth it.
Leisure Family
10/10
Exceptional
01 Aug 2025
Nahum
Clean property, comfortable beds, and really cool decor. It’s in a nice, clean, non-touristy area so you really get to appreciate how the locals live, but it is walking distance to all of the tourist spots
Leisure Family
10/10
Exceptional
30 Jul 2025
Farooq
Staff was very helpful at all times. Beds were very comfortable and the decor was very quaint!
Leisure Partner
10/10
Exceptional
26 Jul 2025
Eugene
Very helpful and friendly Staff, location is good, about 2-3 block from Metro. The rooftop bar is a whole vibe. Food and drinks were great.
Self
10/10
Exceptional
18 Jul 2025
Shareen
The staff was welcoming. I love the decor. The food in the hotel wasn't that good but there's plenty to eat in the vicinity. There's no gym but I walked so much I got plenty of exercise with all the steep hills in Lisbon. I would stay again.
Leisure Self
10/10
Exceptional
16 Jul 2025
Herlander
I like that the hotel is really close to everything and has a modern twist with old style incorporated into it and would definitely recommend this hotel.
Leisure Family
10/10
Exceptional
15 Jul 2025
Remika
Excellent stay, very clean, staff are very friendly and accommodating, a very fun vibe and the rooftop is great!
Leisure Friends
10/10
Exceptional
08 Jul 2025
Oliver

Mama loves you. And I loved Mama.

Great hotel in a central location but away from the hustle and bustle of the downtown tourist area of Lisboa. Nearby metro stations, or a nice 20 minute stroll, take you into the heart of Lisboa’s old town area. Whilst Mama has a colourful and hip vibe (enjoy the rooftop and restaurant) the room had a peaceful, quietness after a busy days exploring the city and beyond.
Useful things to note… there’s a supermarket nearby, the room comes with a safe and a fridge, 24/7 reception and it’s a 15 minute by taxi to the airport for those early hours return flights.
Lisboa was an excellent place to visit and I would recommend Mama, especially to fellow solo travellers and couples.
Self
10/10
Exceptional
08 Jul 2025
Remi
We always love to stay in Mama Shelter hotels. This one was no exception. Friendly staff (in most part), nice decor, great location. The roof top was amazing! Just wish they would not close the entire roof top because of a large group event......Otherwise very happy with our visit.
Leisure Partner
8/10
Excellent
26 Jun 2025
Jeffrey
The room was great and quiet, breakfast was excellent, and dinner service was just okay.
Leisure Family
6/10
Pleasant
23 Jun 2025
Rodrigo
Drinks at roof top were expensive
10/10
Exceptional
20 Jun 2025
Jenice
Everyone there is so nice and the roof top bar is amazing.
10/10
Exceptional
09 Jun 2025
James
Nice hotel, really cool vibe, lovely staff. My room looked over some industrial fans out back, which was very loud and a bit annoying, but that’s not a huge issue. Biggest problem was the entire hotel reeks of truffle oil (from the restaurant), but to each their own.
Business_and_leisure Self
10/10
Exceptional
05 Jun 2025
Kristy
Had a great stay here, room was large, comfortable and very clean. The rooftop can be pretty loud if you are a light sleeper, but we hardly noticed it.
Leisure Partner
8/10
Excellent
03 Jun 2025
Iain
This property has all the ingredients to be amazing.
What let’s it down is a few members of the team.

Breakfast: you have to ask for the room rate every morning otherwise the waiter at the buffet gets stroppy.
Coffee: sat down in a near empty restaurant and was asked to sit at the bar as ‘they might get a booking’. As the room was almost empty at 12:30 it was unlikely to have filled up in the time it takes to drink a coffee. Instead we left and went to a local coffee shop.

Roof bar does not serve the complimentary drinks, seems odd but that is the rules.


The amenities and room are lovely, front desk very helpful and the cleaning staff are so cheerful, a credit to the team.
Leisure Partner
4/10
Poor
03 Jun 2025
Yanning
Wish I could say I enjoyed my stay but sorry that’s just not the fact. Staff wasn’t helpful, the smell in the room was disgusting that I had to leave the window open for 2 hrs to get rid of it, bed was clean but everywhere else in the room was awfully dirty with dust and suspicious stains. And the noise - I don’t know if I was unlucky but there was clearly some sort of party outside on the street and there was very loud noise til midnight (or later). I hardly got any sleep that night. Rooftop view wasn’t amazing. I’m glad I stayed only for one night.
Leisure Self
10/10
Exceptional
02 Jun 2025
Stev
The staff is amazingly friendly, nice, & accommodating! The property is fun, Good vibe, well appointed, & nicely cared for. All in all a wonderful hotel and we plan to check out their other properties.
Leisure Partner
10/10
Exceptional
01 Jun 2025
Leslie
Staff was so helpful & gracious. Small rooms but clean and fun aesthetic. Walking distance to a beautiful park. Recommend.
Business_and_leisure Partner
10/10
Exceptional
30 May 2025
David
Terrific quirky hotel. Brilliant staff and service. Small room but completely adequate and bathroom excellent. Breakfast really good. We are Msma Shelter converts now!!
Business Partner
10/10
Exceptional
30 May 2025
Jennifer
Wonderful hotel wonderful location. The service is awesome. Would stay again.
6/10
Pleasant
30 May 2025
Yulia
Reception stuff was not professional, we had a group reservations and prepaid breakfast and they charged one of our guests not even double checked with the management if it was prepaid or not. We requested several times to make sure the guests are not being asked to pay but unfortunately doesn't work at the end.
Business
6/10
Pleasant
24 Apr 2025
Anna
Mama Shelter was a hip hotel with a nice restaurant and roof top bar. It’s definitely a solid 3 stars for lodging.

The pros: Check in was easy, the staff was super pleasant and we were lucky our room was ready a couple of hours before official check-in. I really liked the bathroom products - clean and eco friendly. The location is central, convenient to everything you need.

Cons: We chose a cozy room which was as stated- tiny. It was hard to have two half open suitcases. For a solo traveler, it would be more than sufficient though! When we walked into our room, it smelled like wet laundry that had been sitting out. I opened a window and it helped, but I think it was the bedding. We had a short two night stay so it was bearable with the windows open to air the room. Wish there were usb outlets since we only had 1 travel adapter.

Overall, it was a fine stay. I’d say the lodging and decor is skewed for a younger crowd.
Leisure Partner
10/10
Exceptional
15 Apr 2025
Kathy
Great hotel with great rooftop bar and restaurant. Area is great as well!
Leisure Partner
8/10
Excellent
11 Apr 2025
Angela
The location is fantastic. Easy walking to the metro and the city squares. Easy commute to the airport via public transport. The hotel staff were excellent. Dinner was very good and a lively atmosphere in the restaurant. Breakfast was average and overpriced. (Food often cold) Would stay here again and highly recommend ( but without breakfast!)
Leisure Partner
10/10
Exceptional
08 Apr 2025
Laura
We have thoroughly enjoyed our stay at Mama Shelter!
We were greeted with friendly service and a voucher for a free drink at the restaurant bar to celebrate our honeymoon. All the staff have been lovely and helpful. The hotel has a really cool atmosphere and laid back energy.
We got a small room with balcony and it’s been 10/10. The room is small but just fine for the two of us. The bed is extremely comfortable with high quality cotton linen. The bathroom is well stocked with really nice toiletries and towels. Everything is perfectly clean. The tv is good with lots of free premium movies and channels in all languages available.
The location is really great as a tourist to get around. We especially loved being able to walk to many great restaurants and shops nearby. If you want to hack the Lisbon hills, highly recommend starting a walking day out at the hotel and making your way down to the water, stopping along the way at the lovely cafes, shops and parks along the way.
The streets outside are very loud and busy but this was no issue as the sound proofing in the room was great. Good mini fridge and safe also available in the room.
The breakfast buffet was a highlight with many options that were so tasty. The fresh orange juice was a favourite!
The roof top bar was awesome for the views but keep in mind it’s pretty pricey -especially the drinks. We enjoyed it though!
Overall, would recommend Mama and would happily come back in the future! Thanks Mama! We had a great time.
Leisure Partner
10/10
Exceptional
01 Apr 2025
Kelli
Great stay with good access to different areas of Lisbon!
Leisure Partner
10/10
Exceptional
29 Mar 2025
Mehrnoush

Must experience!

The staff were amazing with a very warm welcome for my mom who was celebrating an early 70th birthday. They were extremely helpful throughout her stay and offered her a very friendly atmosphere away from home. It was perfect stay for her. Highly recommended.
Friends_and_family Family
8/10
Excellent
25 Mar 2025
Deidre
Lovely stay! Really cool spot
Leisure Partner
10/10
Exceptional
22 Mar 2025
Chad
Wonderful experience staying here! It’s in a great part of town… walkable to shops and restaurants. The staff was incredibly friendly. The restaurant had great food and great bartenders and the breakfast was amazing! 10/10
Leisure Family
10/10
Exceptional
19 Mar 2025
Sara

Fabulous!

I had an amazing stay! Will definitely come back!
Self
8/10
Excellent
16 Mar 2025
Selcuk
Lobby is too small, there is no space to sit and wait.our room was so small for two people.
Location was good, clean, restaurant food was good. There are grocery stores, cutes cafes close by.
Leisure Family
10/10
Exceptional
08 Mar 2025
Jessica
Amazing Stay with Incredible Vibes!

My stay was absolutely fantastic! From the moment I walked in, the atmosphere was warm, inviting, and full of charm. The decor blends modern elegance with classic Portuguese touches, creating a stylish yet cozy environment.

The staff was incredibly welcoming and went above and beyond to ensure my stay was great!

The rooms were spacious, clean, and beautifully designed, with comfortable beds and stunning city views.

The location was ideal. Plus, the on-site breakfast was delicious, with fresh pastries, local cheeses, and excellent coffee to start the day right.

⭐️⭐️⭐️⭐️⭐️
Leisure Friends
8/10
Excellent
04 Mar 2025
Ruth Florence
Nice hotel - did the job for a 3 day tourist visit to Lisboa!
Leisure Partner
10/10
Exceptional
02 Mar 2025
Shannon
Staff was kind, room was clean and bed was comfortable. Restaurant food is also really good. The hotel also accommodated my early check-in request.
Leisure Self
10/10
Exceptional
20 Feb 2025
Timothy
Always a pleasure to stay with Mama. Great location, excellent breakfast, lovely staff.
Leisure Partner
6/10
Pleasant
07 Jan 2025
Karen
The location was wonderful. It was close enough to walk to shops and restaurants & to explore yet also away from the more congested tourist areas. I was weary during check in, as the staff at reception did not present as friendly as I'm accustomed to from hotel staff when traveling. My Expedia rewards status was not honored. I was given some cookies, fruit and hotel slippers as compensation. During check in I was not told I needed to use the keycard for my room door to activate the elevator and to keep the light on in my room. I thought it was strange that another hotel guest needed to show me how to use the elevator rather than reception upon checking in and I needed to return to reception to ask how to keep the lights on in the room. Most troubling was when I went into the hotel restaurant for the breakfast that I prepaid for, I felt the hostess treated me as though I was criminal, as apparently my room number was not yet entered into her database of guest who prepaid for breakfast. Her disposition and demeanor was very rude as she debated me about my breakfast status and she exclaimed she would need to go with me to the front desk to look into this. At the front desk after speaking to me in English, she spoke to staff at reception in Portuguese in front of me making me feel even more like a criminal and I found it rude. Staff at reception appeared warmer as my stay progressed and I did find it sweet that they found out it was my birthday and surprised me with dessert.
Leisure Self
10/10
Exceptional
31 Dec 2024
Kirsty
Great public areas and lovely staff. Rooms were cool, clean and comfortable
Leisure Friends
10/10
Exceptional
29 Dec 2024
Daniel
It’s in a great location and everyone that works at the hotel is friendly.
Family

Location & surroundings

Mama Shelter Lisboa
Rua Alexandre Herculano, 51, Lisboa, Portugal

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Mama Shelter Lisboa

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