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My Suite Lisbon

Lisbon · Portugal

Rua São Boaventura, 23View location

9.2/10Excellent204 Reviews
Cleanliness9.4/109.4
Service8.0/108.0
Comfort9.0/109.0
Condition9.2/109.2
Value9.2/109.2
Amenities9.0/109.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About My Suite Lisbon

Discover My Suite Lisbon Guest House in Príncipe Real, nestled among the colorful facades of Lisbon's historic center. Enjoy an authentic experience and immerse yourself in the local lifestyle.

Managed by PHC Hotels—Portuguese Hospitality Collection, the brand behind renowned establishments like Hotel Mundial and Boutique Hotel Portugal—My Suite Lisbon Guest House is your home in Lisbon. Our light-filled, airy, and comfortable suites are the perfect starting point for exploring the city.

Just a short distance from Bairro Alto, Chiado, Avenida da Liberdade, and Baixa Pombalina, yet situated in one of the most tranquil areas of Príncipe Real, My Suite Lisbon Guest House lets you make the most of city life while enjoying the peace and quiet of our secret garden.

Discover the true meaning of living like a 'Lisboeta' at My Suite Lisbon Guest House - Príncipe Real.

Read more about this hotelShow less

Located in Lisbon (Lisbon City Center), My Suite Lisbon Serviced Apartments is within a 15-minute walk of Avenida da Liberdade and Rossio Square. This aparthotel is 0.6 mi (1 km) from Santa Justa Elevator and 10.5 mi (17 km) from Costa da Caparica Beach.

Make yourself at home in one of the 15 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. Complimentary wireless internet access keeps you connected, and plasma televisions are provided for your entertainment. Conveniences include phones, as well as safes and separate sitting areas.

Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage.

Popular amenities

Free WiFi
Dining services
Concierge
Laundry
Entertainment
Non-smoking

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available No elevators Green Key (Foundation for Environmental Education) Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Property uses a professional cleaning service

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • The property is professionally cleaned.
  • Special Instructions
    The front desk is open daily from 8 AM - midnight. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Host has indicated there is a carbon monoxide detector on the property
    • Host has indicated there is a smoke detector on the property
    • Safety features at this property include a fire extinguisher, a security system, and a first aid kit
    • This property is professionally cleaned
    • Property Registration Number 20022/AL,20023/AL,20024/AL,20025/AL,20027/AL
  • Minimal age
    18
  • Optional fees
    • Fee for continental breakfast: approximately EUR 15 for adults and EUR 7.5 for children
    • Rollaway bed fee: EUR 20 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Portuguese

    English

    French

    Spanish

Nearby attractions

Miradouro de São Pedro de Alcântara 0.4 km / 0.2 mi
Principe Real Square 0.4 km / 0.2 mi
Botanical Garden 0.5 km / 0.3 mi
Fado in Chiado 0.5 km / 0.3 mi
Santa Catarina Viewpoint 0.6 km / 0.3 mi
Camões Square 0.6 km / 0.4 mi
Praça das Flores 0.6 km / 0.4 mi
Carmo Convent 0.7 km / 0.4 mi
Fernando Pessoa Statue 0.7 km / 0.4 mi
National Museum of Natural History 0.7 km / 0.4 mi
Dom Pedro IV Statue 0.7 km / 0.5 mi
Avenida da Liberdade 0.8 km / 0.5 mi
São Bento Palace 0.8 km / 0.5 mi
Rua Augusta 0.9 km / 0.5 mi
Coracao de Jesus 0.9 km / 0.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2019
  • Total number of rooms: 15
  • Number of floors (main building): 4
  • Apartments: 15
  • hotel
  • American Express
  • Diners Club
  • MasterCard
  • Visa
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
Show 23 more facilities & services
  • Airport
  • Harbour
  • Beach
  • Golf course
  • Entertainment Area
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry serviceExtra charge
  • Multilingual staff
  • Hotel safe
  • Garden
  • Terrace
  • Concierge
  • Luggage room
  • Oven: 1
  • Clothes dryer
  • Towels and bed linen
  • Non-smoking area
  • Early Check-in
  • Identification card at arrival
  • Non-smoking establishment
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

CB

Continental Breakfast

This meal plan may be available depending on the selected room/rate.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE DELUXE TWO BEDSSUITE • DELUXE TWO BEDSSUI.2B-DX

    Photos are not available for this room type.

    My Suite Lisbon

    SUITE DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST-1

    Photos are not available for this room type.

    My Suite Lisbon

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PREMIUMSUITE • PREMIUMSUI.PI-1

    Photos are not available for this room type.

    My Suite Lisbon

    SUITE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.PI-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PREMIUMSUITE • PREMIUM • 1 Bedroom • 53 m²SUI.PI
    SUITE PREMIUMPhoto unavailable2 photos

    My Suite Lisbon

    SUITE PREMIUM

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    53 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.PI

    Room amenities

    • Wi-fi
    • Living room: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXESUITE • DELUXE • 1 Bedroom • 40 m²SUI.DX-1
    SUITE DELUXEPhoto unavailable6 photos

    My Suite Lisbon

    SUITE DELUXE

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Sofa bed, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX-1

    Room amenities

    • Wi-fi
    • Electric Kettle: 1
    • Toaster: 1
    • Housekeeping
    • Dishwasher
    • Living room: 1
    • Safe
    • Fridge
    • Kitchenette
    • TV
    • Hairdryer
    • Shower: 1

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT STANDARDAPARTMENT • STANDARDAPT.ST

    Photos are not available for this room type.

    My Suite Lisbon

    APARTMENT STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARD • 1 Bedroom • 30 m²SUI.ST
    SUITE STANDARDPhoto unavailable2 photos

    My Suite Lisbon

    SUITE STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Room amenities

    • Safe
    • Kitchenette
    • Bathroom: 1
    • Toiletries
    • Wi-fi
    • Hairdryer
    • Direct dial telephone
    • TV
    • Smoke detector
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXESUITE • DELUXESUI.DX

    Photos are not available for this room type.

    My Suite Lisbon

    SUITE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PREMIUM GARDEN VIEWSUITE • PREMIUM GARDEN VIEWSUI.GV-PI

    Photos are not available for this room type.

    My Suite Lisbon

    SUITE PREMIUM GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PREMIUM GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.GV-PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN

    Photos are not available for this room type.

    My Suite Lisbon

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    My Suite Lisbon

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST

    Photos are not available for this room type.

    My Suite Lisbon

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDSSUITE • TWO BEDSSUI.2B

    Photos are not available for this room type.

    My Suite Lisbon

    SUITE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about My Suite Lisbon

9.2
Excellent
204 Reviews
Cleanliness
9.4 /10
Service
8.0 /10
Comfort
9.0 /10
Condition
9.2 /10
Value
9.2 /10
Amenities
9.0 /10
75 reviews shown
6/10
Pleasant
02 Jul 2026
Frances
Very clean rooms
. Beds are hard
Family
10/10
Exceptional
29 Jun 2026
Enrique
An amazing location. Very clean and great and comfortable space. Staff recommended very nice places. Thanks
Partner
10/10
Exceptional
31 May 2026
Edward Andrew Whitney
Perfect location, very nice space.

We loved My Suites. It's in an ideal location - just a block from some very nice shopping and restaurants to the North, and an easy walk to Chiado, the TimeOut Market, Castelo de São Jorge and more.

Bairro Alto - the neighbourhood around My Suites - is a clubbing area (which may be to your liking or not). It can get quite busy at night. BUT: the street that My Suites is on is dead quiet. We could not hear any noise at night, even with our courtyard window open. Just the occasional car on the road behind.
Partner
8/10
Excellent
24 May 2026
Corey
The room had lots of space, it was clean, bright and comfortable. It was a bit different than expected. The photos when booking showed a room that was a bit nicer than the one we received but the room was still great. Depending what neighborhood you want to explore this location can be very walkable or a long way to the further neighborhoods. For us it was a perfect location!
Partner
10/10
Exceptional
13 May 2026
Alla
Great location , lot’s of space in the appartment , clean
Partner
10/10
Exceptional
07 Apr 2026
Arnau
Great
10/10
Exceptional
05 Apr 2026
Samuel
Clean rooms, nice property
8/10
Excellent
01 Apr 2026
JOGINDERPAL
Location and coustomer service is excellent.
Room cleanliness was average, there was mold and rooms were not cleaned completely on daily basis
Family_with_children
10/10
Exceptional
29 Mar 2026
Ali Reza
The staff are very nice and responsive. The location is good for adventure. I highly recommend
10/10
Exceptional
29 Dec 2025
omar
All the people working on this property where fenomenal, amazin service.
Leisure Family_with_children
10/10
Exceptional
27 Dec 2025
Geo
Everything was perfect. Nice location
10/10
Exceptional
26 Nov 2025
mubarak ali
I like the hotel and suite size and cleaning service free coffee capsules traditional style
For young people will fine but for old people will be difficult coz the to hotel up and down and there stairs
Lisbon like this Highlands, slopes, and its mountainous area.
Hotel staff wonderful nice full helpful
Leisure Friends
8/10
Excellent
18 Nov 2025
tyson
Room was very clean, friendly and helpful check in. Centrally located. Would 100% recommend.
Leisure
8/10
Excellent
16 Nov 2025
Diego
Great place
10/10
Exceptional
11 Oct 2025
Elisabeth
Great service at hotel! Room was spacious and clean. Very helpful people at service desk. Great location, close to restaurants and bars but yet very quiet street. Highly recommend.
Leisure Family
10/10
Exceptional
09 Oct 2025
Tanya
Very helpful staff.
10/10
Exceptional
23 Sep 2025
Eleanor
Excellent highly recommended.
Leisure Friends
8/10
Excellent
21 Sep 2025
Beverley
No kettle in room until we asked for one.
Partner
10/10
Exceptional
16 Sep 2025
Brian
Hotel was very quiet despite being only a few streets from bars and restaurants. The staff were extremely helpful.
Leisure Partner
10/10
Exceptional
14 Sep 2025
Makiko
Very friendly and helpful staff. They helped us in so many ways. Even before we arrived, they offered to help navigate the city. The apartment is very cute and spacious. The location is great. Right in the middle of restaurants/bars area of the city but quiet inside the building.
Partner
10/10
Exceptional
13 Sep 2025
Brian

Central and fun

Two days but nice. Yuri is a great help
Partner
10/10
Exceptional
06 Sep 2025
Charlotte
Lovely apartment with everything we needed, very comfortable beds
Leisure Family_with_children
10/10
Exceptional
04 Sep 2025
Robert
Most wonderful staff and a great location! Also fantastic breakfast
Partner
8/10
Excellent
03 Sep 2025
Brenda
The location had the old town charm for Lisbon and easily walkable to dining, shopping ,etc. We were only there one nigh but for a longer stay it was small for more than 2 people. The street is also very narrow, including the streets leading to it, making it difficult for cars to get in and out. It was a tight squeeze for our Ubers. Staff very welcoming, helpful and friendly.
Leisure Family
10/10
Exceptional
31 Aug 2025
Carly
We had a lovely stay at My Suite Lisbon. The apartment was a great size, quiet and comfortable. Excellent location with Walking distance to everywhere. The staff were very attentive, helpful and were so lovely with our young son who had lots of questions about Lisbon. We would definitely stay here again and are already planning a trip for next year
Leisure Family_with_children
10/10
Exceptional
16 Aug 2025
DIMITRIOS

Excellent accomondation in lisboa

Everything perfect. Reception stuff very helpful, especially Yiouri!
Friends_and_family Family
10/10
Exceptional
04 Aug 2025
Verified traveler

Amazing spot to stay while in Lisbon

Amazing stay, the staff goes above and beyond to help us out. I emailed a week before our stay to make a reservation for a restaurant nearby and they helped us without any problems. The place itself is well located, although the area is known for being noisy at night with lots of bars and restaurants, our street was extremely calm and quiet.
Friends_and_family Family
10/10
Exceptional
01 Aug 2025
Quinta Martha
Amazing friendly staff. Easy to communicate with and an overall excellent stay. Will definitely be back again next time in Lisbon. Thank you for making my family feel so welcomed 🙏
Leisure Family_with_children
10/10
Exceptional
31 Jul 2025
Ameer
The hosts was very pleasant, knowledgeable and helpful and always happy to help. We got great advice on food, areas to visit, and even suggestions for laundry.

Place was nice, clean, well conditioned and quiet
10/10
Exceptional
29 Jul 2025
Vijayendra
Would highly recommend! Traveled with young kids and we had a great time. Sara and Yuri were amazing staff!
Leisure Family_with_children
10/10
Exceptional
29 Jul 2025
Faviel
Staff was great, amazing location
Leisure Self
10/10
Exceptional
27 Jul 2025
Jeremy
Excellent
10/10
Exceptional
20 Jul 2025
Melody
This was my first time in Lisbon. I stayed in June during Saint Anthony Festival I had a pleasant stay in my one bedroom apartment. I was greeted by staff and was provided map with main sights to see which I appreciated. The bed was comfortable, clean and the hotel was on a quiet street. There is no elevator but staff did help with the luggage. I would say the only thing I would recommend is for tub to have a grab bar due to the tub being so high. I would return, the front desk staff were kind and helpful.
Leisure Partner
10/10
Exceptional
06 Jul 2025
Stephanie
Very clean, friendly and attentive staff. Quiet and walkable to shopping and food.
Leisure Family
10/10
Exceptional
05 Jul 2025
Deborah
The staff in Almada Domun is amazing, very friendly and helpful.
Leisure Family
10/10
Exceptional
15 Jun 2025
Frida
Great and roomy hotel in a very good spot of town. Excellent breakfast. Wouldn’t hesitate to come back!
Friends_and_family Friends
10/10
Exceptional
08 Jun 2025
Elia
Amazing stay.
Friends_and_family Family
10/10
Exceptional
29 May 2025
Roddy
Located in the heart of Lisbon tourist area with authentic feel and abundance of things to do around you. Spacious and well furnished comfortable suite. No elevator though. If have disability neither the hotel nor the area its located are convenient
Business_and_leisure Partner
10/10
Exceptional
23 May 2025
MIRJANA
It has a good location, is clean, spacious, and has great stuff. Love everything
10/10
Exceptional
26 Apr 2025
Celia
Clean and well resourced apartment in a quiet street close to restaurants, shops and all amenities. Helpful and very friendly staff.
Leisure
8/10
Excellent
05 Apr 2025
sinead Mary Patricia
The property was perfectly located to explore the surrounding area of Lisbon and the staff were extremely friendly and knowledgeable. Our room was spacious, spotlessly clean and bright.
Leisure Partner
10/10
Exceptional
17 Mar 2025
Liam
Excellent! Would certainly stay here again. Only a short walk into the city centre, and there are some small grocery shops nearby. Staff were super friendly, and the apartment was cleaned every day.
Leisure Self
10/10
Exceptional
07 Feb 2025
Scott
Lovely property in excellent location. Very walkable. Sarah and the other staff were welcoming and helpful. Will definitely stay here again
Leisure Partner
10/10
Exceptional
22 Jan 2025
raquel

Great location, cozy modern apartment

The hotel is comfortable, nice and well located.
We would only ask for improvements in the restroom: add counterspace to place things, add an extractor, add an anti slip mat or something on the bathtub since it may be dangerous. Most tourists shower, don't bath.
Friends_and_family Family
6/10
Pleasant
06 Jan 2025
Oswald
The staff at the property at the reception and other were very helpful during our day and kept checking whether we needed our rooms cleaned or needed anything in the room. They were always open to help and suggest what we should be doing. The property itself was decent with a double bunkbed but the only concern we had was that there was no oven in the property or a kettle or a working toaster which made it very difficult for us to bring stuff that could be cooked in the flat. Also there was only a pan as the option to cook. It would be useful to have an oven in these properties so that you could bake or cook something else when needed.
The property itself is at a elevation so it requires a lot of walking back-and-forth to stations going down is fine but walking back up is quite an issue because you can’t even get a Bolt or an Uber as the streets are very narrow and they struggle due to cars parked on the side of the roads making very difficult for them to navigate through the roads the area itself is quite niche and a good area but remember with Children and adults it requires a lot of walking and very good and healthy lungs
Leisure Family
10/10
Exceptional
22 Dec 2024
Sheng

Suggest this place

The room is clean and the staff are friendly. The hotel location is good.
Friends_and_family Family
10/10
Exceptional
11 Dec 2024
David
Great host and the apartment was nice.
10/10
Exceptional
04 Dec 2024
Emily
We stayed in a one bedroom suite with capacity for four (one full bed plus two bunk beds in the living room). Overall, I would enthusiastically recommend the property for the following reasons:
-The suite was spacious for our family of four to relax during down time. The living area was comfortable and the kitchen was well stocked.
-The location was both central in the Bairro Alto neighborhood yet also on a quiet street seemingly a world away from the lively bar scene just a couple of blocks away. There is plenty of dining, bars, Fado, mini-grocery, etc. nearby.
-The staff was friendly and accommodating. We had no problems checking in during normal hours (I believe 8 am to midnight. Older reviews expressing difficulty checking in might be from covid-era restrictions). They even let us store luggage after check out time until we were able to check into our accommodation at the airport.
-The property is reasonable to reach via public transportation. With luggage, the walk from the Metro station is strenuous but doable.
-The price was very reasonable for family accommodations in a central, walkable area.
Some things to be aware of:
-We appreciated the patio outside our room, but rarely spend time outside because it is somewhat of an aerial shared space with the rooms on floors above ours.
-Now that I am more familiar with Lisbon, I might have tried looking in a different neighborhood that was more central to Baixa- the nightlife was not a priority for us.

Thank you!
Leisure Family
8/10
Excellent
29 Nov 2024
Savitha

Clean cosy apartment.

The host allowed us to drop ourbags off earlier than checkin. She provided us instructions on access and the neighborhood. There was no laundry access. There were some issues getting hot water consistently.
Friends_and_family Family
10/10
Exceptional
10 Nov 2024
Ana Milagros
Excellent customer service, clean, very professional and people oriented
10/10
Exceptional
31 Oct 2024
Fatma
It's a lovely place close to city center, we walked everywhere, with a cozy lobby. The reception staff are incredibly helpful and friendly. There was cafe and restarurants in walking distance, we loved the propert and the city.
Leisure Partner
8/10
Excellent
17 Oct 2024
Werner
Streets around property are steep and difficult to walk
6/10
Pleasant
07 Oct 2024
Evelyn
The stairs to the room did not have railings to hold on.
It was very dangerous for elderly guests.
The sofa bed was peeling and looked awful.
Expedia does not provide a thorough description of the property.
We repeatedly asked for 3 separate beds and we’re not provided.
Leisure Family
10/10
Exceptional
30 Sep 2024
Siddhi
LOVED this property. The decor was cute and the space was clean. We had a couple issues with the circuit breaker and the lights going out a couple of times but reception was quick to help fix the issues. Would definitely recommend!
Leisure Friends
10/10
Exceptional
11 Sep 2024
Heidi
Beds could have been more comfortable, but the incredible service made up for it. Excellent staff, great communication, extremely accommodating and kind. We would stay here again.
10/10
Exceptional
14 Aug 2024
Darren

Great location.

Great location, well appointed room and comfortable bed.
Friends_and_family Family
10/10
Exceptional
28 Jun 2024
Heather
Nice
10/10
Exceptional
27 Jun 2024
Heather
Great location and comfortable accommodations
Leisure
10/10
Exceptional
19 Jun 2024
Jae Kwen
All staffs was excellent.
Leisure Family
10/10
Exceptional
17 May 2024
Lutie
Staff were very accommodating and friendly. Met all of our needs.
Leisure Partner
10/10
Exceptional
17 Mar 2024
Dirk
Huge room, very nice reception, great location.
Business Family
10/10
Exceptional
31 Dec 2023
Maria
Perfecto alojamiento. La atención fue excelente.
Friends_and_family Family
10/10
Exceptional
10 Dec 2023
Efthalia
Lovely stay very helpful staff
Leisure Friends
8/10
Excellent
30 Jul 2023
Kelly
Family of 5 we had great stay, plenty of room, comfortable, would stay there again.
Friends_and_family Family
2/10
Poor
28 May 2023
Verified traveler

Moisture and mold

The smell of moisture and mold in the room were horrible.We entered the room at 11pm to avoid being for a long time and we left it before 8am. when We wake up literally sick with headache and closed nose. The woman at the reception pretend that nobody mention this before. We were lucky to book in it only one night (the price was much higher than the other wonderful hotel we stayed in)
Partner
10/10
Exceptional
15 May 2023
Felix
Wonderful place in Lisbon, would stay again. We were in the top floor (2). Everything we would want from a stay, with taste. Quiet. Very walkable. A bit tricky to get via car, but manageable.
10/10
Exceptional
26 Mar 2023
robert
A great property. The staff were excellent. Friendly, helpful and gave lots of insight. A splendid stay.
8/10
Excellent
11 Mar 2023
Michael

Ok

Large apartment in good location. Pics don't really make it which relate to the apartment you are booking, and we were a little surprised when our apartment for 4 was a double and bunk beds. Also, we thought it was poor that every drink, chocolate bar etc in the fridge... and even the tea bags and coffee pods was chargeable. Never had that experience previously!
Friends_and_family Friends
4/10
Poor
08 Jan 2023
Verified traveler

Good, if you check in before 4pm

Satisfactory room and bathroom. Clean with nice linens. However, check in was disappointing when it was supposed to be easy via an app on my phone. I informed the hotel in advance that we would be checking in at 6pm, thus later than their 4pm front desk, and after following their instructions for downloading a hotel key app beforehand and verifying my account, I was not given a room and had to call while standing at the door of the hotel. Thankfully the third person I was transferred to helped me by resetting my reservation in their system. If she hadn't answered the phone, I would have been standing on the sidewalk with my baby and no room to check into.
Friends_and_family Family
10/10
Exceptional
22 Nov 2022
Bellangelis
I’m very happy with the service at this cozy hotel. Special thanks to the reception girl. She was very kind and gave us nice and helpful tips to enjoy the city.
Leisure Family_with_children
10/10
Exceptional
17 Aug 2022
Nida
Great area. Great place to stay at.
Leisure Family
8/10
Excellent
25 Jul 2022
Sharon Denise
Beds comfy and white linen was lovely and fresh. A little tired on the quirky layout but rooms ok. Reception only open till 4pm daily. Quiet neighbourhood but still close to restaurants and bars. We didn’t have breakfast but saw the trays of breakfast for other guests and looked delicious. Fridge had drinks/water and snacks. They supplied some coffee pods and teabags but we took our own tea. Bought milk and water at local mini mart. Plenty of towels and liquid soap and loo rolls. Lovely outside sitting area with pond (including terrapin/turtle and goldfish not roped off tho)
We had two rooms. One was nicer than the other in decor/layout but both clean and comfortable. Not in the room much so not a problem at all. Very friendly staff and good English spoken. Helped us with map/locations etc. we stayed Thu to Sunday and they arranged a taxi. Most enjoyable trip!
Leisure
10/10
Exceptional
25 Apr 2022
Ciara

Great location and breakfast!!

Amazing location walking distance to a really nice area with bars and restaurants.
Breakfast was delicious and the host was extremely accommodating and helpful. Extremely bright apartment with lots of natural light and plenty of space for 4.
Friends_and_family Friends
8/10
Excellent
22 Mar 2022
Michael
The apartment was clean and spacious and located fairly centrally in Lisbon. Only complaints were that the tea and coffee weren’t complimentary and there was an issue with the hot water supply when I wanted to have a bath.
Leisure Self
10/10
Exceptional
16 Nov 2021
Shareefa
*Gorgeous place and very clean. Everything you need and more.

*Great for any size group and young families.

*No elevator (not a problem but just know this when you are packing).

*Great area, in the heart of bars and restaurants but not noisy.

Location & surroundings

My Suite Lisbon
Rua São Boaventura, 23, Lisbon, Portugal

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My Suite Lisbon

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