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Inn Bairro Alto

Lisbon · Portugal

Travessa Das Mercês, 52View location

8.8/10Excellent743 Reviews
Cleanliness9.2/109.2
Service9.4/109.4
Comfort8.4/108.4
Condition8.6/108.6
Neighborhood9.2/109.2
Amenities8.2/108.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Inn Bairro Alto

The Inn Bairro Alto has a young, friendly, and professional team, always available to clarify, explain, and inform all its guests, making their stay more pleasant. The Inn Bairro Alto is characterized by a calm, relaxed atmosphere, providing a feeling of leisure and well-being so that guests feel at home.

It offers all the necessary facilities and services throughout the stay. Located in the city center, a 5-minute walk from the Baixa-Chiado metro station, the Inn Bairro Alto is ideal for those seeking a calm and tranquil environment, providing all its guests with a relaxing and welcoming stay.

In a few minutes you can find shops, restaurants, bars, and nightlife. Privileged location, as the Inn Bairro Alto BA Sweet is located on a typically Portuguese street, close to all transport (tram 28, metro, tram 15, boat, and bus). Languages ​​spoken: English, Spanish, Portuguese

Read more about this hotelShow less

A stay at Inn Bairro Alto - BA Sweet places you in the heart of Lisbon, within a 15-minute walk of Rossio Square and Avenida da Liberdade. This bed & breakfast is 0.6 mi (0.9 km) from Santa Justa Elevator and 0.8 mi (1.2 km) from Commerce Square.

Stay in one of 21 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include portable fans and blackout drapes/curtains, and housekeeping is provided daily.

Featured amenities include a computer station, luggage storage, and a safe deposit box at the front desk.

Popular amenities

Free WiFi
Dining services
Concierge
Entertainment
Non-smoking

Check-in and check-out

Check-in from 2:00 PM
Check-in until 11:00 PM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators No alcohol served onsite Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Only registered guests are allowed in the guestrooms.
    • Alcohol is not served at this property.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    The front desk is open daily from 8 AM - 11 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • Property Registration Number 25799/AL, 80138/AL, 87125/AL
    • This property will place an authorization for 1 night for any bookings where payment for the stay will be made on site instead of at the time of booking.
    • Property Registration Number 25799/AL, 80138/AL, 87125/AL
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 15 to 15 for adults, and EUR 15 to 15 for children

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Portuguese

    English

    Spanish

Nearby attractions

Santa Catarina Viewpoint 0.2 km / 0.1 mi
Fado in Chiado 0.4 km / 0.2 mi
Camões Square 0.4 km / 0.3 mi
Fernando Pessoa Statue 0.5 km / 0.3 mi
Miradouro de São Pedro de Alcântara 0.6 km / 0.4 mi
Principe Real Square 0.6 km / 0.4 mi
Carmo Convent 0.7 km / 0.4 mi
Botanical Garden 0.7 km / 0.4 mi
Pink Street 0.7 km / 0.4 mi
São Bento Palace 0.7 km / 0.5 mi
Praça das Flores 0.8 km / 0.5 mi
Mercado da Ribeira 0.8 km / 0.5 mi
Armazens do Chiado Mall 0.8 km / 0.5 mi
National Museum of Natural History 0.9 km / 0.5 mi
Ribeira das Naus 0.9 km / 0.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 22
  • Number of floors (main building): 2
  • Twin rooms: 8
  • Double rooms: 14
  • Suites: 1
  • Studios: 1
  • Family rooms: 1
  • bed and breakfast
  • American Express
  • Diners Club
  • MasterCard
  • Visa
Show 34 more facilities & services
  • Maestro
  • Visa Electrón
  • EuroCard
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Airport
  • Beach
  • Entertainment Area
  • Key Collection
  • Check-in hour
  • Check-out hour
  • Late Check-out
  • Wi-fi
  • Room service
  • Smoke detector
  • Hotel safe
  • Luggage room
  • Dining area: 1
  • Electric kettle
  • Towels and bed linen
  • Café
  • Non-smoking area
  • PrinterExtra charge
  • PhotocopierExtra charge
  • TV lounge
  • Breakfast
  • Breakfast buffet
  • Gluten-free mealsExtra charge
  • Identification card at arrival
  • No hen/stag or any other parties allowed
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Self check-in
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE COMFORTSUITE • COMFORT • 1 Bedroom • 40 m²SUI.OM
    SUITE COMFORTPhoto unavailable1 photo

    Inn Bairro Alto

    SUITE COMFORT

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    Sofa bed, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.OM

    Room amenities

    • Cable TV
    • Dishwasher
    • Bathroom: 1
    • Shower: 1
    • Hairdryer
    • TV
    • Internet access
    • Electric Kettle: 1
    • Dining Area
    • Housekeeping
    • Smoke detector
    • Kitchenette
    • Mini fridge
    • Microwave
    • Living room: 1
    • Wi-fi
    • Fan
    • Satellite TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin BASICDouble or Twin • BASIC • 1 BedroomDBT.Z1

    Photos are not available for this room type.

    Inn Bairro Alto

    Double or Twin BASIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    BASIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.Z1

    No detailed facility list available for this room.

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIOR • 1 Bedroom • 18 m²DBT.SU

    Photos are not available for this room type.

    Inn Bairro Alto

    Double or Twin SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Bed setup
    2 × Single bed 80-130 width, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU

    Room amenities

    • TV
    • Bathroom: 1
    • Shower: 1
    • Hairdryer
    • Internet access
    • Minibar
    • Wi-fi
    • Fan
    • Satellite TV
    • Cable TV
    • Smoke detector
    • Housekeeping
    • Electric Kettle: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE BASICDOUBLE • BASIC • 1 BedroomDBL.Z1

    Photos are not available for this room type.

    Inn Bairro Alto

    DOUBLE BASIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    BASIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.Z1

    No detailed facility list available for this room.

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Inn Bairro Alto

8.8
Excellent
743 Reviews
Cleanliness
9.2 /10
Service
9.4 /10
Comfort
8.4 /10
Condition
8.6 /10
Neighborhood
9.2 /10
Amenities
8.2 /10
100 reviews shown
8/10
Excellent
15 Jul 2026
Devin
Great location and the staff was friendly. The bathroom could have been a bit cleaner when we arrived but overall, given the price it was what we anticipated. Just note that there is no AC, but we were provided a good fan.
Partner
6/10
Pleasant
09 Jul 2026
Michelle
I was not aware that the room had no air conditioning. It was impossible to get any sleep. The fan was very cheap. The fan that was provided would only stay on for 1 hour and 20 minutes and then you had to start it again! The room was clean and the front desk staff ere very helpful. I had a bathroom and shower but some rooms don't. Unfrotunately I was directly across from the public shower and bathroom, it was very noisy. Nice location, but wouldn't stay again.
Self
6/10
Pleasant
09 Jul 2026
Nancy
The Inn at Bairro Alto is a charming, small property in an excellent location. It's within walking distance of many of Lisbon's most popular attractions, and the Baixa-Chiado metro station is only about a 10-minute walk away, making it easy to get around.

The room was clean and pretty but quite sparse—more like a dorm room than a hotel room. One thing American travelers MUST be aware of is that there is no air conditioning, only a small floor fan. Depending on the time of year, that may be something to consider.

A special thanks to Rita, who was warm, welcoming, and personable. She was a wonderful first impression of the property.
Partner
10/10
Exceptional
04 Jul 2026
Beatrice
5 but everything wsa good
10/10
Exceptional
30 Jun 2026
Raffaele
It was really convenient it was so close to town
Self
10/10
Exceptional
25 Jun 2026
Monica
had a wonderful stay at this hotel in Lisbon. The staff were exceptionally friendly, welcoming, and always ready to help with recommendations and any questions I had. The location is excellent, making it easy to explore the city’s main attractions, restaurants, and public transportation. My room was spotless, very comfortable, and well maintained throughout my stay. Overall, a great experience, and I would happily stay here again on my next visit to Lisbon. Highly recommended!
Self
8/10
Excellent
16 Jun 2026
Ann
Reception staff absolutely excellent, friendly and extremely helpful (I arrived late and distressed thanks to an incompetent Uber driver who dropped me off in the wrong place and NO internet). Thanks Shayla for being super sweet and helpful on my eventual arrival.
My room was lovely, spacious and very clean. Bathroom very nice, very clean, lovely shower.
Only negatives I found was the pillows were very soft (personal choice) I'm sure if I had gone to reception and ask them to change them they would have but it was late and I could live it for 1 night. Also I had to put the kettle on the floor as I couldn't find the socket.
PS. The complimentary Martha's wine was absolutely beautiful touch ❤️
I would highly recommend this place for a short stay.
Self
10/10
Exceptional
14 Jun 2026
Jake
Great location in hip neighbourhood. Basic room but perfect for exploring the city.
Self
10/10
Exceptional
08 Jun 2026
Audrey
Staff was super nice and the room was great!
Partner
6/10
Pleasant
07 Jun 2026
Courtney
Hostel was clean - but not clearly labeled as a hostel (shared bathrooms). Also - one time housekeeping did not lock the door after cleaning.

Staff was very helpful and friendly. Great location - perfect for anyone looking to stay cheaply near good nightlife - would recommend IF looking for a hostel (not an inn)
Friends
8/10
Excellent
06 Jun 2026
Priya
Room was a good size and clean. There was no AC so the room heated up a lot during the day while we were out, and the fan was very noisy. Walls were thin so some noise from the communal seating area outside our room late on one night was quite disturbing. Otherwise would recommend for the great location, friendly staff and size of the room!
Friends_and_family Friends
10/10
Exceptional
05 Jun 2026
Jennifer
Awesome location and beautiful room! No air conditioning but we found we didn't need it even thu it was 30+. We purchased the breakfast which was basic but a delicious European spread. Highly recommend!!
Partner
8/10
Excellent
04 Jun 2026
Louise
Lovely room, friendly staff and good location.
Self
10/10
Exceptional
04 Jun 2026
Andrea
The room was very clean and spacious and up to date in modern. In a great area and very central to most things in the city.
Self
8/10
Excellent
31 May 2026
Kevin
The Inn is in a great part of Lisbon - which is outstanding. The staff was lovely. No AC on hot days is a challenge but they do provide a fan. The room was quite spacious, also nice, and convenient to a local 'main street' and also a grocery store if you desire to save some money.

Simply be SURE to pay attention to whether or not you're booking a room WITH a private bathroom or not. They have both and it can be a bit of a shock to realize that you 'share a bathroom and shower'. Although, lucky for me, I didn't encounter a fellow traveler even once...and yet the property was fully booked. Cool little place!
Self
10/10
Exceptional
17 May 2026
ANDREA
M
Friends
6/10
Pleasant
12 May 2026
Megan
Staff was super friendly however the shared bathroom didn’t smell great, kind of an old lady sour smell the whole time we were there. Room was clean but towels had a strong scent to them. We only stayed one night so it was fine but we would probably pay extra to have our own bathroom in the future.
Friends
8/10
Excellent
21 Apr 2026
Christine
The studio was clean/spacious and the property location was great and walking distance to everything. My only comment is the wifi did not work in my room unless I stood next to the window. Otherwise, staff were helpful, kind and welcoming!
Self
10/10
Exceptional
20 Apr 2026
Roshane
I had a wonderful stay at this facility and couldn’t have asked for a better experience. The staff were incredibly welcoming, attentive, and always ready to help with a smile, which made the whole trip feel even more special. The location was perfect! Everything was within walking distance, from to great restaurants and charming streets to explore. It made getting around the city effortless and enjoyable.
I’d highly recommend this place to anyone visiting Lisbon and would happily stay here again!
Self
10/10
Exceptional
25 Mar 2026
Johnathan
The room was big and property was cleaned.
10/10
Exceptional
21 Mar 2026
Art
Loved our stay. Would definitely recommend.
Friends
10/10
Exceptional
09 Mar 2026
steven
Location is awesome!
Many restaurants and shops to choose from.
8/10
Excellent
27 Feb 2026
Monika
I had a nice stay at this B&B. The location is excellent – very close to plenty of restaurants, bars, and other amenities, making it easy to explore the area on foot. It’s also conveniently situated near the main road with trams and traffic, which is great for transport links, though light sleepers might find it a bit noisy at times.

The staff were friendly and helpful throughout my stay, always happy to assist with any questions. The accommodation itself was clean and seems to have been renovated fairly recently, which gave it a fresh and comfortable feel.

There were just a couple of minor drawbacks: the shower could have been a bit cleaner, and there was occasionally a strong smell coming from the drainage. However, this may not be an issue unique to this property.

Overall, a good stay in a convenient location with welcoming staff.
Self
10/10
Exceptional
29 Jan 2026
Lauren
The room was super clean. Staff were lovely and we had an overall great stay. We didn't have the breakfast but the breakfast area looked super cute !
If we were ok Lisbon again we would definitely stay here again as for the price, the place was fantastic.
Leisure Friends
8/10
Excellent
20 Jan 2026
Michelle
Lovely, friendly and welcoming staff. Excellent location, away from loud bars but still walking distance to everything you'd want to do in Lisbon. Excellent value for money. Rooms have been modernised in a lovely old building. The bed is actually super comfy which is a rarity in any hotel but one of the most important parts. Only minus was the plumbing sometimes had a foul smell, but it's an old building and it wasn't the whole time.
Partner
10/10
Exceptional
07 Jan 2026
Claire
The room was very spacious and had good amenities. Staff were very friendly and knowledgeable. We did have a problem with our keycode not working on new years eve, it was very stressfully to think that we may not access the property until the morning, this was however sorted
Friends_and_family Friends
10/10
Exceptional
06 Jan 2026
LYDIA
Clean room and nice staff
Leisure Family
8/10
Excellent
04 Jan 2026
Alexander
The room was clean and staff was friendly
Partner
2/10
Poor
30 Dec 2025
Karlene
Attempted to change the date but the hotel lied and indicated they were fully booked. I saw availability on other websites including Expedia. I had booked the hotel before the flight and couldnt get a flight from Paris to Lisbon for the dates I wanted, so I booked a flight to Porto with the plan to travel down the next day to Lisbon. I asked the hotel to changed the date, but you know. I stayed at Holiday Inn express in Porto instead, had fun, extended my stay and then travel to Lisbon 2 days later. I also booked a room at Holiday Inn in Lisbon for a few nights. It made up for the disappointment of this hotel.
10/10
Exceptional
27 Dec 2025
eduardo
Friendly staff. Near city centre.
Leisure Partner
10/10
Exceptional
20 Dec 2025
Ryan
Awesome area and staff/hotel
Self
10/10
Exceptional
13 Dec 2025
Corina
Friendly staff, great decors and cozy rooms. The area always smelled great and super quiet, perfect to relax. Very very close to everything. Would definitely book again when coming back to Lisbon.
Leisure Self
10/10
Exceptional
11 Dec 2025
Jennifer
We enjoyed our stay here so much. Clean room and convenient location! Staff was lovely.
Leisure Friends
10/10
Exceptional
09 Dec 2025
Ben
Excellent value for money, clean room with a large comfy bed and good bathroom. Staff were friendly and you are within walking distance of all the major sites. Can get a little noisy at times in the streets below but you are in Bairro Alto which has a bustling nightlife, a great base for a city break.
Leisure Partner
10/10
Exceptional
07 Dec 2025
Maneli
Staff were very friendly & helpful. Room and common space was nice. Location was great as well. Really enjoyed our stay.
Leisure Partner
10/10
Exceptional
06 Dec 2025
Laurie
Clean room, nice helpful staff & good location
Leisure Partner
6/10
Pleasant
20 Nov 2025
Henry
This is a hostel, not a full inn or hotel. Most rooms are with shared bathroom.
Leisure Self
10/10
Exceptional
08 Nov 2025
Joseph
Nice rooms. Quiet location, but still close to everything you want to see. Staff was very friendly and helpful.
Leisure Self
8/10
Excellent
08 Nov 2025
Tina
Good location in Bairro Alto, lots of bars, cafes & restaurants within walking distance. Spotless room & comfortable nights sleep. We were put in an annexe with a separate entrance, I think because we chose room only & didn't choose breakfast. The room did seem a little dated but adequate. I wouldn’t stay during the summer here, there’s no a/c only a fan.
Partner
10/10
Exceptional
05 Nov 2025
Chinonso
Good location, and perfect if you’re looking for a safe, walkable place. It’s nearby plenty of shops and restaurants, as well as bars and nightlife in the evening, and is a block off of a “main” road if you’re concerned about walking backstreets late. Breakfast was diverse and always available on time, and the staff were friendly and receptive; they also spoke English which was great as someone that knows no Portuguese.
Leisure Self
10/10
Exceptional
30 Oct 2025
Graham
The room was large and clean. The staff greeted us and were helpful with everything we asked. Location was ideal.
Leisure Partner
4/10
Poor
30 Oct 2025
Doug
Very noisy had to use the fan due to lack of AC
Fan is extremely noisy also a lot of street noise and had to leave the windows open again because of the heat
Therefore could not sleep
Leisure Partner
8/10
Excellent
22 Oct 2025
Jess
Staff were lively and very helpful. Very walkable location. Our showerhead was covered in mould and there was a lot of noise from the escape room next door and the road right outside our window. No aircon but this is my fault for not checking, there was a fan in the room though. Overall it was fine and comfortable for a few days. We didn’t have the breakfast so can’t comment on that.
Leisure Partner
6/10
Pleasant
21 Oct 2025
David
Staff, great. Property, unique.
Clean! But, noisy, one night until 5am. Escape room on bottom floor may be the cause. Also access and steepness of roads hard for seniors. Our unit not even acessible to the rest of hotel, with steep road access only. Not a good choice for us as seniors.
Leisure Family
10/10
Exceptional
20 Oct 2025
Maura
Great introduction to Portugal! Staff was helpful and friendly. Basic amenities. We found the location very walkable to local attractions. We visited on a Friday and Saturday night, so lots of city nightlife.
Leisure Partner
8/10
Excellent
19 Oct 2025
Kimberly
The staff was helpful. It was a nice stay.
Leisure Partner
8/10
Excellent
09 Oct 2025
Adi
Great location!
Very nice recreation people, very helpful and welcoming.
Good location uber accessible.
Clean and smell good.
The only thing is no air conditioner so if you coming in the summer conditioner it. We went on October so we live everything!
Partner
10/10
Exceptional
08 Oct 2025
Lina
wonderful woman at check in - she even helped me with my heavy luggage and where to find a shop to buy a SIM card. Cute roomy place! Excellent location and could walk to everywhere!
Leisure Self
8/10
Excellent
04 Oct 2025
Victoria
Lovely room (206), location good with the famous tram 28 passing just down the road. Lots of shops and restaurants in close proximity and local metro stop Baixe Chiado within easy walking distance.
Leisure Partner
10/10
Exceptional
30 Sep 2025
Renan
Amazing hotel.
Leisure Family_with_children
8/10
Excellent
29 Sep 2025
Ann
The
8/10
Excellent
27 Sep 2025
Anne
The staff were very welcoming and informative. Made me feel at home. My room was very clean and comfortable. I felt safe. Breakfast was ok. Only had one morning.
So close to tram and shops. Great location.
Would stay again.
Leisure Self
10/10
Exceptional
22 Sep 2025
Sherwin
I love the room - spacious, clean and beautiful. It’s walking distance to everything.
10/10
Exceptional
22 Sep 2025
Daniel
Clean, central, would certainly recommend.
Leisure
10/10
Exceptional
20 Sep 2025
Steve
I really loved my stay here. The area gives you a real flavour of Lisbon, with lots of small shops, bars and cafes in the area. The hotel is quite modern inside and very clean. The staff are absolutely wonderful; helpful, efficient and friendly.
Leisure Partner
8/10
Excellent
19 Sep 2025
Ana
Great area, near good restaurants etc
Leisure Partner
8/10
Excellent
17 Sep 2025
Peter
I liked the location, but from the street it doesn't stand out as a lodge.
Leisure Partner
8/10
Excellent
05 Sep 2025
Yamil
La ciudad muy sucia un vertedero de basura que no recogen en la esquina frente a la instalación
10/10
Exceptional
05 Sep 2025
Scott
Pleasant and clean. Close to all amenities.
8/10
Excellent
26 Aug 2025
Andres
It’s near a lot of shopping and attractions. It’s a nice place and the staff was very welcoming and helpful. The one thing I didn’t like about the room I stayed in is that the bathroom is right next to the street and it’s uncomfortable to do anything because people can see you. Other than that everything was great. Thank you!
Leisure Self
2/10
Poor
22 Aug 2025
Mangesh
Pros: Nice simple and clean property with great location in the heart of Lisbon. Few cons: There is no air conditioning and the air circulation is limited.

Disappointments: we took the breakfast option but realized that the breakfast was served starting 8am (all other places we stayed at in Portugal, the breakfastwas at 7am). We had tours and flights for which we had to leave at 730am. They did not want to give us a refund and committed on providing us a packed breakfast. They did that the first day and forgot to pack breakfast for us the second day. Hope they read this and give us a refund.
Leisure Family
10/10
Exceptional
19 Aug 2025
Susan
Staff was very friendly and helpful with information about area. Room was clean and comfortable. Enjoyed our stay!
Leisure Partner
8/10
Excellent
13 Aug 2025
ruixu
The location is perfect.

We walked a lot to city centre and it is close to the metro/buses, and train stations, and is close to a lot of restaurants too. The internet access worked pretty well. The beds are comfortable.

The front desk was super friendly. We were allowed to leave our luggage with them before the check-in time.

Thank you!
Friends_and_family Family
10/10
Exceptional
05 Aug 2025
Laurine
Great service and friendly staff. Room are really well cleaned and smell nice
Friends_and_family Friends
10/10
Exceptional
12 Jul 2025
Mélina
I really loved everything
Leisure Self
10/10
Exceptional
10 Jul 2025
Saron
I had a great stay at Inn Bairro Alto. I was travelling alone. I felt very safe. The room was very clean and had a fan which was needed for the warmth of Portugal. I had a private room with a shared bathroom with a few toilets and showers. There was never anyone in the bathroom which was nice. The front desk staff were all so lovely. The location is perfect!!! Steps away from everything, but still feels quiet enough.
Leisure Self
6/10
Pleasant
02 Jul 2025
Sawsan Faraj
No air conditioning in very hot July weather.
Leisure Family
8/10
Excellent
28 Jun 2025
Julio
This isn’t your typical hotel stay. There isn’t always someone at the front desk, which can be inconvenient at times. Also, my fiancée was startled by a couple of cockroaches in the bathroom — something that definitely needs attention.
10/10
Exceptional
25 Jun 2025
Yunsheng
Great location. Close to bus 28 and good breakfast restaurants. The room is big and nicely decorated.
10/10
Exceptional
23 Jun 2025
Briana Cara
Really cute bed and breakfast. Clean and spacious rooms. Great area
Leisure Partner
10/10
Exceptional
23 Jun 2025
Jordan
Friendly and kinds staff
Friends_and_family Friends
10/10
Exceptional
16 Jun 2025
Julie

Quaint B&B

Lovely bed and breakfast in the Bairro Alto district of Lisbon. The hosts were friendly and helpful.
Partner
6/10
Pleasant
13 Jun 2025
Hannah
The staff are very warm, friendly and helpful. The room was clean and enough for our purposes. The hotel / Inn is located in the middle of Bairro Alto - which is a beautiful, olde worlde, very touristy area. The location then is great for exploring. But note its very hilly with cobbled pavements and lanes everywhere with old buildings and doorways which are pretty pokey. Be prepared for lugging bags up steep hills, narrow doorways and stairwells. Arguably this is half the fun!
Leisure Partner
10/10
Exceptional
12 Jun 2025
Joanne
Great location, very helpful and clean
Leisure Friends
6/10
Pleasant
09 Jun 2025
ZAHER
There was no view, no air conditioner. Old fashion with a key to lock internally & externally (vs a key-card)
Having a passcode to enter the hotel.
Wifi was great, the staff were all amazing, special shout out to Joanna, Rita, Sophia & Shayla !!
Self
10/10
Exceptional
03 Jun 2025
Alfredo
Great place, great location, great hostess.

Just keep in mind that this is a hostel and some bathrooms are shared, but they are clean and well mantained.
6/10
Pleasant
31 May 2025
Abigail
Pros: We were able to check-in early which was a huge bonus (especially after the walk from the train station and a lot of jet lag) but even if you were unable to check-in early, they allow you to leave your luggage in a locked room until your room is ready. The staff was extremely friendly and even gave us a wine opener since we did not have one. It is also steps from Calcada do Combro - a main street with lots of food options - which was convenient.

Cons: The room, doors, bathroom/showers are very small. This wasn’t a huge issue for us since we were out sightseeing and not spending too much time in the room, but I can see how it may be difficult for other people. There’s no AC but they provide a fan and the rooms cool down if you have the windows open (no screens in the windows though). Also a hike from many of the main sights in Lisbon so be prepared for lots of steps and steep hills! They was also a LOT of construction right outside our room (jackhammers from morning to night) so it was very noisy.

Overall, a pleasant experience.
Leisure Partner
8/10
Excellent
30 May 2025
Robert
A great value hotel. We both had spacious rooms. The hotel is really central, in the heart of the old town. This does come with its issues, as that area of town is noisy. This is no fault of the hotel though. If it is hot, there was a fan in the room, but open windows will let in noise. I wore ear plugs and slept well. The bed in particular was super-comfortable. One minor issue was that my sliding bathroom door needed some attention.
Leisure Family
4/10
Poor
30 May 2025
Jose
Room with no Air Conditioner, In the amenities description doesn't show it, but with a hotel with an score of 9.0 in Hotels.com, located in a hot city, in summer, you, probably, will assume it, I couldn't sleep for the whole night, for this reason I do not recommend this hotel, neither Hotels.com as a platform
Partner
8/10
Excellent
27 May 2025
Robert
I really friendly welcome. The room was really good value as it was comfortable. The bed especially. It is a noisy part of Lisbon. This is not the hotel's fault.
Leisure Family
10/10
Exceptional
26 May 2025
Keely

A great stay

Great location, quick and easy to check in. Friendly staff
Friends_and_family Friends
10/10
Exceptional
23 May 2025
James
Great location, friendly helpful staff.
Leisure Partner
6/10
Pleasant
22 May 2025
Suzanne
The place does not have an elevator, so it was really difficult to get my suitcases up and down all of the stairs even into the lobby. They also kept the glass doors closed leading out of the lobby into the building, which I had to squeeze my suitcases through as well multiple times. The breakfast buffet was not good. I would not recommend. The hotel and the surrounding area is a bit smelly. My room and bathroom was very clean, but there is no air-conditioning just a fan.
Leisure Self
8/10
Excellent
20 May 2025
Tyler
Clean, safe and very kind staff! Perfect for our quick stay in Lisbon!
10/10
Exceptional
17 May 2025
Verified traveler
The staff were lovely and helpful. The room was cozy and clean. Loved the location
Friends_and_family Friends
8/10
Excellent
17 May 2025
Verified traveler

Beau b&b

Un b&b bien situé. Bon rapport qualité. Fenêtre accès à une rue pas trop achalandée.
Négatif: Matelas des 2 lits simple épouvantablement pas confortable. Il devrait vraiment les changer .
Attention pas d’ascenseur , 20e de marches avec les valises, mais ça se fait bien.
Pas de clim .
Genre de lumière qui allume la nuit de la fenêtre au 10 secondes elle pourrait peut être être fermé la nuit . On voit même avec les rideaux .
Friends_and_family Friends
10/10
Exceptional
14 May 2025
Sarah
This was the perfect place to stay in Lisboa!!! We were walking distance from the majority of the activities and dinners we had planned. The staff were nice and friendly and the room was spacious and clean. We would definitely stay here again when we return!
Leisure Friends
10/10
Exceptional
03 May 2025
Elsey
A fantastic stay, clean, very friendly and helpful, centrally located…highly recommend
Friends_and_family Family
6/10
Pleasant
01 May 2025
Jorge

Good but not so good. Need improvement

The staff was amazing and the location was accessible, But if you go in summer the room doesn’t have ac, neither good cable tv, neither the hotel infrastructure do not have access for disable, neither emergency services in case of power outages (we had 12 hours without electricity). Requested a lamp to be able to walk around the unit and I never received.
Friends_and_family Family
10/10
Exceptional
30 Apr 2025
Brenda
The entry is extremely small and there is no lift so having a large luggage was difficult. Liked the security of a passcode to enter. Staff was super friendly & helpful. Me room was very small but clean & comfortable.
Leisure Friends
10/10
Exceptional
23 Apr 2025
Suzanne

Would recommend

Great B&B located centrally. Easy to get to but also quiet in the evening.
Partner
10/10
Exceptional
17 Apr 2025
Calvin
Great location, lots off little cafes and gorgeous restaurants nearby, staff were very friendly and helpful, highly recommended and definitely would return.
Leisure Family
10/10
Exceptional
08 Apr 2025
Leanne
The staff was very responsive to our questions and requests. Friendly and very professional. Great location. Amazing accommodations.
Leisure Partner
10/10
Exceptional
02 Apr 2025
Lewis
Great location, big room, handy luggage check. The bathroom had a couple of minor issues (toilet seat wrong size, shower door got stuck as you closed it) but we didn’t raise these as they didn’t impact our stay. Bed was big and comfy, house keeping were great. Surprisingly quiet for the city centre. Couldn’t ask for more.
Leisure Partner
10/10
Exceptional
31 Mar 2025
Sophia Juliet
Me and my friend stayed in Lisbon for 2 nights and had a great experience. Staff was extremely friendly and our room was super clean. We also felt super safe and the area was perfect:) 10/10 would stay again
10/10
Exceptional
30 Mar 2025
victoria
We had a great stay. The staff was friendly and helpful. The room was large with a comfortable bed.
Leisure Partner
10/10
Exceptional
28 Mar 2025
Chelsea
We had a great stay! It was close a lot of bars and cafes. Lots happening in the neighbourhood which was awesome. Walkable to time out market.
The front desk staff were super helpful helping us navigate around.
Leisure Partner
10/10
Exceptional
27 Mar 2025
Verified traveler

Excellent Choice for Lisbon

Clean, spacious, very well located. We enjoyed our stay very much.
Friends_and_family Friends
6/10
Pleasant
03 Mar 2025
E

Nice enough but high risk of noise

Good price for a suite but perhaps you get what you pay for. Lots of space but fairly basic room, lacking kitchen essential like breakfast bowls. Room on ground floor so right next to breakfast area so would be noisy if you wanted to sleep in and the walls/ceilings are really thin so at mercy of good neighbours in the hotel, street noise and surrounding appartments which has late night loud groups (thankfully not super late parties while we were there) which obviously the hotel has no control over. Staff were helpful with issue we had working out the shower, it's slightly unusual so perhaps some instructions would be a good idea in the manual.
Partner
6/10
Pleasant
19 Feb 2025
Moktar
The photos are not reflecting the property. We were disappointed. Very noisy street. And the entrance wasn’t clearly indicated.
Leisure Partner

Location & surroundings

Inn Bairro Alto
Travessa Das Mercês, 52, Lisboa, Portugal

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Inn Bairro Alto

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