Name: Dear Lisbon Gallery House
Address: RUA DE SAƒO BENTO 31, 31, Lisboa, 1200-875, PT

6/10

Pleasant

17 Jul 2026

Lisa

We were unfortunately disappointed with Dear Lisbon. The fan in our bathroom was so deafening, that we tried to shower in the dark, or take as short as possible time in the bathroom. We mentioned this to the front desk on 3 occasions, but were told it was ‘normal’ or just ignored. Our door key also didn’t turn or lock properly. The lift was broken, so long flights of stairs to the 3rd floor can get tiring and tricky with bags. There’s no tea/coffee in the rooms (or any food allowed) but you could walk down the stairs to get some in the lounge. We also found the front reception disinterested in helping and lacking in customer service. It is a reasonably expensive hotel in Lisbon, so we were disappointed. That said the rooms are nice. The location is good and the breakfast excellent.

Friends_and_family Family

10/10

Exceptional

14 Jul 2026

Glen

What a find! Really nice base for touring - tram stop outside. But what made this one of our best holidays were the staff. So polite, helpful and attentive. A very special shout out to Tessa. She couldn’t do enough for our family and birthday celebrations. We would return just to see her!
Breakfast was very good, perhaps a better way of keeping the scrambled egg hot, as it was a bit hit & miss, but still plenty of choice.
The management can be proud that the staff and facilities were a credit to them. The hotel was better than the photos on various sites.

Family

10/10

Exceptional

11 Jul 2026

Charles

Perfect location, super attentive staff

Partner

10/10

Exceptional

07 Jul 2026

palwasha

Lovely breakfast in the morning-phenomenal staff that was able to make great recommendations for food-entertainment and tours. The rooms were clean and spacious with an old world charm. Hotel location is central to everything. Highly recommend using the hotel to arrange hotel transfers as they make it so easy and comfortable.

Self

10/10

Exceptional

06 Jul 2026

Rachel

Lovely hotel in a great location a short walk from restaurants, bars and transport options. Staff were very helpful and we loved the little notes in our room each day with hints and tips of what to do next. Beautiful cool lobby area to relax. Nice breakfast. Would happily stay here again.

Friends_and_family Friends

10/10

Exceptional

05 Jul 2026

Deborah

The staff really helpful and offer what feels like a very personal experience.

Friends

10/10

Exceptional

03 Jul 2026

Amanda

I loved staying at this hotel. The staff was welcoming, the breakfast was delicious, and the bed was very comfortable. The location is out-of-the-way enough to make you feel less like a tourist and more like a traveler. The clientele is international and the hotel is stylish but still cozy. Definitely recommend.

Self

10/10

Exceptional

27 Jun 2026

Cindy and Bob

Breakfast buffet was incredible! Staff was extremely kind, informative/helpful. Great air conditioning as we had some warm days? Clean room, but need to look for large bath towels in the closet!

Partner

10/10

Exceptional

15 Jun 2026

Laura

We loved this hotel, cute atmosphere and very comfortable. The staff at this hotel was exceptional , they were welcoming , super helpful in giving us ideas of places to visit and enjoy the city. Gave us great recos for local restaurants and made a point to check in with us to see how we were enjoying our time .

Partner

10/10

Exceptional

07 Jun 2026

Amy

Second time staying at this hotel in 3 years. We loved how quiet it was, and the great location. Breakfast is lovely, with some hot options and the breakfast staff are great. The room was huge, as was the bed.

Last time we were there in 2024, as the hotel doesn’t have a bar, there were complimentary drinks available for guests between 5-7pm which we thought was a lovely touch. We were told they have now stopped doing this which is a shame.

Partner

6/10

Pleasant

06 Jun 2026

John

Great location, quaint hotel with good helpful staff but the room was very small, we picked a room with a walk out terrace thinking it would give us more space, it did not.
Small room with a bed, one chair and no table.
Bathroom was very small along with the shower and the exhaust fan was super noisy.

Partner

10/10

Exceptional

05 Jun 2026

John

Very charming small hotel. The staff were extremely friendly and helpful. Many interesting shops and restaurants nearby.

Partner

10/10

Exceptional

04 Jun 2026

Dori

Great place. Shout out to Tessa who went above and beyond to support our stay. Rooms were well appointed, quiet balcony. Impeccable breakfast, nothing compares. Would definitely stay here again.

Friends_and_family Family

10/10

Exceptional

03 Jun 2026

Jacqueline

This was a truly wonderful stay for me. The staff were the most friendly people and I really enjoyed talking with them. The room was comfy and spacious and the hotel had an old charm feel but still felt very modern. I was very comfortable in my room and at the hotel. The room also had air conditioning which was a nice plus. I will definitely stay here again whenever I am back in Lisbon. I highly reccomendations!

Self

4/10

Poor

28 May 2026

Omayma

I was not happy with the hotel neighborhood. Parking is extremely difficult. Breakfast area did not look very inviting. Room was clean but did not feel inviting and any food from outside was not allowed in the room. We left the hotel on the same day we checked in. I tried to contact the hotel management for a refund but there was no response.

Partner

10/10

Exceptional

27 May 2026

Dimitar

Lovely hotel - great location, clean and well maintained rooms, nice breakfast, and very helpful and friendly staff. We stayed for 4 nights and had no issues during our stay.

Partner

8/10

Excellent

26 May 2026

Jeffrey

Very nice place to stay. Staff is great - especially Tessa. Walkable to many points of interest and nearby trolly stop is convenient. Lots of coffee shops, bars, and restaurants nearby

Family

10/10

Exceptional

25 May 2026

Suchita

Clean room and great staff!!!!

10/10

Exceptional

25 May 2026

Nicole

A fantastic boutique hotel in the heart of Lisbon. Great location - the neighborhood is perfect with many nice restaurants and adjacent to the more touristy busy areas. Everything was clean, the room was spacious, and the staff were friendly and professional. The daily breakfasts were fresh and delicious. I would definitely stay here again!

Partner

10/10

Exceptional

19 May 2026

Madilyn

Rooms are small but clean and comfortable. Having breakfasts included was great and selection was good.
Front desk staff was super helpful with daily suggestions as to what to do and see. They even set up a car transport to and from airport.

Friends

10/10

Exceptional

17 May 2026

Victor

Room was wonderful, save the lock on the door…pretty difficult to figure out. Tessa, the reception manager was truly amazing. Very helpful with directions and made us feel most welcome. Breakfast was very good with a wide assortment of breads. We are planning on returning to Lisbon and would definitely stay here again.

10/10

Exceptional

17 May 2026

Russell

Amazingly nice and helpful staff. Very nice room. Would come back for sure

Friends_and_family Friends

10/10

Exceptional

16 May 2026

Adrian

Yes

Partner

10/10

Exceptional

11 May 2026

Banan

I’ve travelled to several places around the world, and I have to say this was one of the best hotels, especially for my first time in Lisbon, and in such a great location! The staff were so sweet, friendly, and kind. I truly loved the breakfast, and the aesthetic was everything.

Self

10/10

Exceptional

25 Apr 2026

Robert

Fantastic room breakfast is superb a choice of Continental and cooked perfect stay

Partner

4/10

Poor

21 Apr 2026

janet

The location is awesome, rooms and common areas are clean (but not as shown on Expedia), my partner and I are in our late 60’s and we were given a room on the 3rd floor. Office was on 0 so that left 4 flights of stairs to carry luggage. There was also an elevator that went from 1st floor to 2nd, so up a flight of stairs to 1st floor and you had to walk your bags around a couple corners then the small elevator went from 1-2nd floor you then went back around a few corners and climbed up several flights of stairs to 3rd floor. It was extremely inconvenient and painful for us to manage our own bags. After storing our bags the 1st afternoon we did find our bags in the room. We assumed there would be help upon departure but there wasn’t. The petit desk gal was willing to help - but she had to watch desk and really wasn’t too much help. She was the only real helpful polite and considerate person we found at the often unstaffed desk. When we arrived it took 10 minutes at least for someone to come open front door. Breakfast started at 8 which is a bit late for tourists. In order to make tour we wanted coffee at 7:40. There was nothing available from breakfast and no coffee service even when we brought our own coffee. There were no takeaway cups. I would never go back. We paid for a 2 room suite with patio and view. It had a TV room with small hard couch, a bathroom in the middle and 2 twin beds in adjoining rooms. We thought beds were separate.

Friends

6/10

Pleasant

10 Apr 2026

JIHEE

Breakfast was good. Front desk staff was not very helpful. We noticed at checkout others received a more welcome introduction when they checked in. The layout of the entrance was inconvenient as there were stairs to get to the small elevator. While we waited in the lobby for our flight, the front desk staff ignored us and don’t offer us any assistance.

Friends

10/10

Exceptional

06 Apr 2026

dipti

Beautiful quiet hotel with the most kindest staff! Loved it, would stay again.

10/10

Exceptional

06 Apr 2026

Jason

Dear Lisbon had a wonderful breakfast with lots of options to choose from.

Partner

10/10

Exceptional

30 Mar 2026

Marc

Very good breakfast
The front desk staff was exceptional. Went out of their way to answer our question and gave us quality places to go. Great suggestions

Partner

8/10

Excellent

23 Mar 2026

Roger John

The airport shuttle was excellent

Partner

10/10

Exceptional

21 Mar 2026

Chris

Squeaky floors - otherwise a great place to stay. Central location

Partner

10/10

Exceptional

17 Mar 2026

James

Lovely hotel and in great area to everything. Breakfast was nice, rooms clean and comfy bed. Tram stops right outside hotel. No coffee facilities in room though but apart from that we had a great stay.

Partner

10/10

Exceptional

15 Mar 2026

Abigail

Great hotel! Our hotess, Tessa was wonderful! Very helpful & knowledgeable. The location was great! Good restaurants & shops; walkable to the city center and, happy days!, a trolley stop right outside. Fantastic experience!

10/10

Exceptional

12 Mar 2026

Julie

Hotel was perfectly located to explore Lisbon. Bars, restaurants and shops all close. The rooms were spotless and very comfortable, the breakfast was also great. Highly recommend this hotel to anyone wishing to visit Lisbon.

Friends

10/10

Exceptional

12 Mar 2026

Rob

Clean, comfortable rooms. Friendly, helpful staff.

Self

10/10

Exceptional

03 Mar 2026

Colin

Great breakfast - all fresh and replenished frequently.
Great location - no.28 tram stops outside the door of the hotel.
Staff very friendly and extremely helpfully - especially receptionist.

Partner

10/10

Exceptional

24 Feb 2026

Damian

Everything was perfect !!

8/10

Excellent

24 Feb 2026

Doug

The staff were absolutely wonderful. The breakfast was outstanding.

Partner

10/10

Exceptional

21 Feb 2026

Amanda

This was my second stay at Dear Lisbon, my first was 4 years ago just as the world was emerging from the pandemic. On both visits, the staff was super friendly and helpful without being intrusive.

The hotel itself is wonderful. Decor is thoughtful and stylish while still feeling warm and comfortable. The lobby room is large and comfy— great if you need to wait a bit for your room to be available but too jet lagged to do more than sit and relax. Breakfast is ample with plenty to choose from and variety from day to day. My husband especially loved the variety of juices— guava, mango, papaya— on offer of the course of our stay.

The rooms for both stays were fantastic. Roomy, well-appointed, with a comfy bed. Both times I booked a room with a separate seating and found the couch to be comfy. Everything is very clean. My only suggestion would be better lighting by the bathroom sinks. It wasn’t a big deal for me as I wear minimal make-up, but I can see where others would find it problematic.

All around, Dear Lisbon is my favorite hotel of the many I have stayed in. It is a perfect balance of service, comfort, and convenience all at an excellent price. Don’t hesitate, book your room!

Partner

10/10

Exceptional

21 Feb 2026

Sophie

Excellent service. Clean stylish comfortable rooms, great location for exploring the old town. really good breakfast.

Friends_and_family Family

8/10

Excellent

20 Feb 2026

Rosa

not as expected

10/10

Exceptional

15 Feb 2026

Stephen

All the staff were friendly and helpful in particular Nadia and Samuel. They went out of their way to make time to assist us with advice and recommendations on places to visit, restaurants and transport and always asked about our day when we returned. The hotel is in a good location with the famous 28 tram stopping in the street outside. Our room was a good size with a roomy shower and bathroom and with a balcony. There is a comfortable lounge and outside patio and the breakfast was tasty, varied and constantly refreshed. There are limited drinks available, no bar as such, but there are numerous places in the immediate locality for food and drink. The hotel is a great base to go exploring the city. We enjoyed our stay there very much and would return.

8/10

Excellent

10 Feb 2026

Paul

The Hotel was lovely. Clean with room service every day.
Staff were extremely helpful and lovely , breakfast was very good. For me i think they could provide more of a bar for the evening. There basically is no bar, although you could get a glass of wine which came out of a box. That said we would return to this hotel again.

Leisure Partner

8/10

Excellent

03 Feb 2026

Owen

Room and everything was as expected.
The Room could do with a coat hook. The terrace was actually two balconies rather than a terrace, but depends upon what you define as a terrace (I guess). The lift goes up to the second floor.
Very friendly staff.
Room cleaned properly every day.
Decent breakfast.
Good location for evening meals within five mins walk. Central yet away from the main tourist areas.

Leisure Partner

10/10

Exceptional

02 Feb 2026

Katie

Absolutely beautiful and quaint hotel! We stayed in a suite with a terrace and enjoyed our lovely room. The breakfast was great with variation each day. Attentive and friendly staff members that were welcoming and helpful! Would absolutely stay here again!

Partner

8/10

Excellent

31 Jan 2026

Julia

Staff was amazing and very accommodating

Leisure Family

10/10

Exceptional

17 Jan 2026

Thomas

The room was spotless and spacious. Staff were very helpful from restaurant recommendations to directions to places

Partner

10/10

Exceptional

16 Jan 2026

Cris

Beautiful boutique hotel in a lovely neighborhood. Lots of local shops and places to eat. Very walkable to tourist attractions. Our room was on the third floor. There’s a cute balcony. Note that the elevator only goes to the second floor. If there’s mobility issues or heavy luggage then consider staying on a lower floor. Staff is helpful, friendly and courteous.

Partner

10/10

Exceptional

07 Jan 2026

Konstantina

A charming boutique hotel with high ceilings and a clean, well-kept feel throughout. The staff was warm, personable and attentive, making the stay feel welcoming and relaxed. The location is surrounded by vintage places that add character and a distinctly Lisbon atmosphere. We would stay there again!

Leisure Friends

10/10

Exceptional

02 Jan 2026

Patrick

Room, staff and food was excellent. Loads of room in our room which is unusual for a European city location .

10/10

Exceptional

02 Jan 2026

Maciej

Dear Lisbon Gallery House greatly exceeded our expectations! Staff were very kind, welcoming, helpful and patient - always happy to recommend the best food options and things to-do all around the city. Rooms were clean, beautifully designed and refreshed daily. Breakfasts were delicious and with a wide variety of dishes. Each day we received a personalized note from the staff outlining the special events and happenings in the city. We thoroughly enjoyed our stay and would highly recommend Dear Lisbon Gallery House!

Leisure Partner

6/10

Pleasant

27 Dec 2025

HAMLET

Good room nice staff poor breakfast and poor room lighting

10/10

Exceptional

27 Dec 2025

Alexander

Fabulous hotel, very clean, staff were attentive and friendly.

10/10

Exceptional

13 Dec 2025

Dan

The best service I have ever received at a hotel. The bed was very comfortable, the room was beautiful and had two separate balconies. I can not stress enough how good the service was. Great location as well. 10 out of 10

Leisure Self

10/10

Exceptional

08 Dec 2025

Heather

I loved this place !!! So beautiful, amazing staff!! And the amenities and breakfast were top tier. I would absolutely stay here again, and I loved the neighborhood so much !!

10/10

Exceptional

01 Dec 2025

Danielle

The room was amazing, large clean beautifully presented with a large wardroom area and great bathroom. The staff could not have done more to make your stay memorable. Really nice lounge and reception area to hang out or wait for friends. The breakfast had a great selection of hot, continental, fruit and cereals with superb house coffee. Would wholly recommend and give this place a 10/10

Leisure Partner

10/10

Exceptional

01 Dec 2025

Andrew

Excellent attentive staff, warm welcome and hospitality. The room was spotless and the breakfast buffet varied every day with local specials.

Partner

10/10

Exceptional

26 Nov 2025

Catherine

We really enjoyed our stay at Dear Lisbon. From the very moment we arrived we felt well looked after. Loved our room. Breakfast was varied, abundant and tasty

Leisure Partner

10/10

Exceptional

17 Nov 2025

Lani

The staff by the receptions are so friendly and Helpful to us. Makes our stay very pleasant. We will come back again .

Leisure Partner

10/10

Exceptional

12 Nov 2025

Qiran

Friendly staff & lovely stay

Leisure Friends

10/10

Exceptional

28 Oct 2025

Sharon

This hotel was so lovely and the staff even more so amazing. The breakfast was out of this world. The hotel was clean and quiet. Highly recommend

6/10

Pleasant

25 Oct 2025

Peter

No Breakfast, minimal view

Partner

10/10

Exceptional

18 Oct 2025

Jonathan

Great location for the old town. Nice restaurants close by. Staff were really fantastic and so helpful helping us book restaurants and city guidance. Special thanks to Fabia, Januka and Nadia.

Leisure Partner

8/10

Excellent

17 Oct 2025

Ha

The hotel was great! We were on the third floor so the elevator only went up to the second floor so we always had to walk the final flight of stairs so after a long day it was kinda hard but the helpful staff and the hotel room made up for it. The bathroom is quite large and the rooms are really clean and our room had a balcony that was great for views and fresh air. Location of the hotel is right near green street that had alot of food choices that are walkable and a food market and cafe a few feet away.

Leisure Partner

10/10

Exceptional

17 Oct 2025

Susan

Gorgeous hotel, wonderful staff, quiet room, great breakfast offerings and perfect location. Definitely the best choice. Highly recommended!

10/10

Exceptional

12 Oct 2025

Inderpal

Best place to stay in Lisbon! 💛
The rooms were beautiful and the location was perfect so many great food options nearby.
Breakfast was amazing, and the sweetest part was when the staff noticed it was my husband’s birthday and surprised him with a cake at breakfast. 🎂
Such a lovely touch! I’ll definitely be staying here again when I visit Lisbon. 😊

Leisure Partner

10/10

Exceptional

12 Oct 2025

Shylo

The hotel was beautiful - our room was very large! Breakfast had a good variety of options. But the best part was the front of house staff - so friendly and helpful! Thoroughly enjoyed our stay here :)

Leisure Partner

10/10

Exceptional

08 Oct 2025

Brian

They have an exceptional staff. They were very helpful and oriented to our having an amazing visit, both in this beautiful boutique style accommodation and in the city of Lisbon.

Leisure Family

10/10

Exceptional

07 Oct 2025

Stacey

My room was adorable!!! Staff was super friendly and helpful!

Leisure Self

10/10

Exceptional

06 Oct 2025

Karen

Great location and super nice room. Loved this place.

Leisure Partner

8/10

Excellent

04 Oct 2025

Ines Maria

Great breakfast and very friendly staff.

Business

10/10

Exceptional

03 Oct 2025

clint

The staff was very good, took care of all of our request, offered excellent service above what we expected.

Leisure Family

8/10

Excellent

01 Oct 2025

reginald

Everything was good. Staff were excellent.

Leisure Partner

10/10

Exceptional

27 Sep 2025

Angela

Beautiful property, great places to eat and drink nearby, good transport links. Uber and Bolt are super cheap. Staff are first class, so knowledgeable and friendly. Very good breakfast each morning

10/10

Exceptional

25 Sep 2025

Janet

My wife stayed at the hotel and she said it was lovely. She really enjoyed her little stay with her granddaughter. She said that the staff were particularly nice and friendly. All good.

Leisure Family

10/10

Exceptional

22 Sep 2025

Elisa

We absolutely loved this hotel. Our room was gorgeous with a separate sitting area, a terrace and the comfiest of beds. Located just a 2 min walk from 'Green Street', a series of narrow streets with restaurants spilling onto the pavement for beautiful al fresco dining. There is a steep climb to get to Bairro Alto but unavoidable in Lisbon. We just stopped en route for brunch at one of the many gorgeous coffee shops!

10/10

Exceptional

18 Sep 2025

ioana

Beautiful hotel and amazingly friendly staff, we really enjoyed our stay.

Leisure Partner

10/10

Exceptional

17 Sep 2025

ENNIO

loved staying at margot house. It definitely felt at home and cozy. room was nest and brrakfast superb. Will definitely stay there again!

Leisure Partner

10/10

Exceptional

16 Sep 2025

Kenneth

Great Stay in Lisbon

I had such an incredible stay at the Dear Lisbon Gallery House location. Staff was incredibly attentive and hospitable from the moment I checked in to the moment I checked out. Location is very close to everything and there are great options for food and drinks around the area. Would totally stay here again the next time I’m in Lisbon

Friends_and_family Friends

10/10

Exceptional

16 Sep 2025

Leighton

Just got back from a 5 night stay at Gallery House. Staff were brilliant and extremely helpful, exellent buffet breakfast with a good choice of food. Rooms large with good facilities and furnished to a high standard. Good location close to several bars and restaurants. Tram stop outside the Hotel convenient for travelling into the centre of Lisbon. Would recommend this Hotel and will return again in the future.

Leisure Partner

10/10

Exceptional

06 Sep 2025

Stephanie

What a great boutique hotel. Roof top patio overlooking the city with the harbour views, (Only available in attic rooms), wonderful breakfast room and outside patio area. Property was an unexpected surprise.

The staff provided excellent recommendations for meals and a Fado experience. They ensured guests were well cared for. Their service was above standard and personalized. Thank you

Leisure Partner

10/10

Exceptional

04 Sep 2025

Jane

The staff were exceptional and so efficient and helpful. They were so welcoming and professional. They welcomed us with a lovely complimentary cappuccino. Tessa gave us great recommendations of places to visit and great suggestion for Tuk tuk tour with the brilliant Antonio which was wonderful as my Mum is 80 years old and can’t walk much. Samuel and all the team were great and helped carry our bags and book our taxi for the airport. The nearby Santelmo restaurant they recommended and booked for us perfect for our first evening there. The property has a lovely interior design and the breakfast was good too. It was so handy that the famous tram 28 was just outside the hotel so we were easily able to get into town ans also the Santos train station was only 12mun walk away enabling us to go to Belem for a lovely afternoon there. All in all a lovely mini break away. Thank you to all the staff at Gallery House Lisbon!!

Leisure Family

10/10

Exceptional

24 Aug 2025

Teresa

Great location close to restaurants and shops. Nicely decorated. Tasty, well prepared breakfast. The only downside was that check-in was at 3 pm and they could not make an exception. My daughter had arrived that morning on a red eye flight from the US west coast so of course was exhausted and sleepy. The staff kept encouraging her to leave the hotel lobby to sight see but she really needed to shower and nap. This made for a less than ideal start to our trip. Many hotels have an afternoon check-in time but most find a room for those who arrive early, especially on long flights. Otherwise, it was a lovely stay.

Leisure Family

6/10

Pleasant

20 Aug 2025

Naito

Red

10/10

Exceptional

03 Aug 2025

Dawn

As a first time International Solo traveler, this hotel was everything I could have hoped for. The Staff helped me navigate the Metro and get aclimated my first couple days. Breackfast onsite was perfect and the coffee is to die for. I would highly reccommend Dear Losbon :)

Leisure Self

10/10

Exceptional

01 Aug 2025

Kirsten

What a gorgeous oasis amongst the busy city. Lovely welcoming staff and a beautiful space. Can’t wait to come back. Thank you for making me feel so welcome.

Leisure Self

10/10

Exceptional

29 Jul 2025

Sonia

Perfect stay!

The most wonderful place to stay. From the welcome to the day we left, the service and friendliness from all of the staff was exceptional.
Our room was spacious and comfortable. Good air-conditioning and amenities.
Breakfast was perfect, with plenty of choice.
Nothing was too much trouble.
Wouldn't hesitate to recommend

Partner

10/10

Exceptional

26 Jul 2025

Arnaud

It was just awesome, and the staff 👌👍👍👍
I’ll be back.

Friends_and_family Family

10/10

Exceptional

24 Jul 2025

Paul

Highly recommended!

Highly recommended hotel! Location was good for getting to the various tourist spots - there’s a tram stop just outside and Ubers are really easy to get and not expensive.

The rooms were immaculate. We had a room facing to road and expected it to be noisy - it wasn’t. Yes you can hear a passing tram when they’re running but they stop at a reasonable time. Breakfast was excellent and varied a little bit each day.

Honestly couldn’t fault it as a choice of hotel. Lisbon is an excellent city break - definitely take a trip to Sintra for a day, trains are easy and frequent.

Friends_and_family Family

10/10

Exceptional

11 Jul 2025

lisa marie

This is a beautiful hotel, very clean, large rooms, comfy beds and a great bathtoom with everything you need. The breakfasts were fabulous, served from 8am. We found the hotel to be quite central and the old tram 28 stops right outside.
The staff are very polite and do all they can to help. We had complimentary drinks on arrival. Check in and out was efficient.
We would definitely stay here again if we ever visit Lisbon again. I will recommend to friends who are interested in Lisbon.
Thank you for the warm welcome and great stay. Lisa and John

Leisure Family

8/10

Excellent

05 Jul 2025

Stacy

If I’m only rating property for its staff it would get a 5 star rating! My biggest complaint about the property is the stinky tenant with the barking dog. You smell the stench of unwashed dog the moment you enter the hotel. And it raidiates through the stair well. My room was very nice but housekeeping would turn off AC each day so when I came back from a hot sweaty outing I’d have to cool down room.

Leisure Self

8/10

Excellent

01 Jul 2025

Jaclyn

You can’t bring your own food and drinks back to the room- even to eat on your patio.
However the staff is very helpful and nice. Breakfast was great.

Leisure Family_with_children

10/10

Exceptional

30 Jun 2025

Amanda

Highly recommend

Very friendly staff, great location, nice big room, breakfast was delicious. Highly recommend.

Self

10/10

Exceptional

27 Jun 2025

Sally

Nice breakfast, well situated and had a spacious room. But the friendly staff made all the difference. So helpful and welcoming!

10/10

Exceptional

19 Jun 2025

Ralph

Everything was great. The breakfast was fantastic and staff were nice

Leisure Family

10/10

Exceptional

12 Jun 2025

Sasha

Very welcoming reception. Room was very nice, clean and big. If I’m back in Portugal, I will be staying there.

Self

10/10

Exceptional

09 Jun 2025

Alexandra

Such a beautiful hotel with clean, stylish, spacious rooms! The water pressure in the shower was incredible. The hotel staff were truly some of the kindest and most friendly I’ve ever experienced. They were all happy to give recommendations about things to see and places to eat. The breakfast buffet that’s included is wonderful with lots of delicious foods to choose from. Next time I’m in Lisbon, I will absolutely be staying here again! Highly recommend!

Leisure Self

10/10

Exceptional

07 Jun 2025

Ian

Lovely property and staff were so helpful and friendly

Leisure Family

10/10

Exceptional

25 May 2025

James

Staff are excellent and provide a warm welcome. The hotel is friendly and the amenities are what you would expect. Location is good but wouldn't suit people that find a 20 to 30 minutes walk into the city centre . Public transport ( trams stop outside the hotel ) but are difficult to get on in high season.

Leisure Friends