Name: Grand Mogador Sea View Tanger
Address: Avenue Mohamed VI - 40000 Marrakesh - Morocco, Marrakech, 90000, MA

6/10

Pleasant

30 Jun 2026

Alexander

Wouldn’t stay again
At best it’s a 4 star. Room was tatty and dated even though it was upgraded which i appreciated.
The phone did not work and after I complained nobody turned up.
Had to go downstairs all the time to order something.
Needs improvement

Self

10/10

Exceptional

07 May 2026

Ghada

The staff were all amazing, very welcoming and professional. The view is stunning, we got upgraded to a sea view suite and balcony was great. They left blankets as it gets a little chilly on early May nights. The breakfast was pleasant, we stayed 2 days and the items were different with great variety, thank you for that. The place is luxurious, but it needs updating specially the towels, they were worn out and didn’t belong to this beautiful place. Also the carpet and couches are outdated. That said the location and staff made it all ok in the end. I would definitely come back because of both. Very grateful for the upgrade and the suite was huge.

Partner

6/10

Pleasant

07 Apr 2026

May Louis

Clean room Great staff and helpful , indoor swimming chargeable Not included, TV in room has no connection Not working, one lift operate sometime does not work we use staircase the hotel need refurbishment very dated this is not 5 star hotel

Partner

2/10

Poor

26 Jan 2026

Rima

Worse hotel in tangier

4/10

Poor

20 Dec 2025

Sean

The staff at this hotel is super friendly and nice, but the hotel itself is a mess. We ended up switching hotels. The walls were dirty and had human scratch marks, our doorknob was falling off, the bathroom tiles were cracked, the trim was peeling away from the wall, the carpets were stained, the balcony doors stick so bad, and we tried two different rooms with the same issues.
I don’t like saying bad things, but I wish someone had written an honest review before I booked this hotel. The pictures are deceiving. The staff was very nice, but that doesn’t make up for the broken state of the hotel.

Leisure Partner

10/10

Exceptional

30 Nov 2025

ATIF

The hotel in very good area and very clean, good breakfast and the staff very polite and helpful.

4/10

Poor

27 Nov 2025

Yassine

Dans l'offre ils disent entrée SPA offerte, au Checkin ils disent que c'est pas offert. La chambre sur la vue montagne n'est pas insonorisé et on entend toute la nuit les chiens qui aboient et les motocycles qui passent à 3h et 4h du matin. Le lit est grand mais le matelas est petit par rapport au dessous en bois et on frappe le pied à chaque fois. La douchette ne marchait pas. La boite de mouchoirs fallait la demander à 3 reprises. Le technicien coupe l'electricité sur tout l'hotel à 9h du matin et les ascenseurs stoppés sans prévenir et le service breakfast suspendu pour une demi heure, pas d'omlette vu la plaque est electrique. Hotel sans animation ni resturant la nuit. Le chauffage est trop fort. Un receptionniste est tellement froid que j ai fait mon checkout à 9h du matin le lendemain sans regret! A eviter!

Business

10/10

Exceptional

24 Sep 2025

Chris

Hotel staff were very friendly and helpful, the room was lovely, and a short walk to the beach and restaurants. I would happily stay here again.

Leisure Friends

4/10

Poor

20 Sep 2025

Moulay Rachid

Hotel needs desperately new management and a make over

Business Self

10/10

Exceptional

14 Sep 2025

Khamit

Perfect

Leisure Family

10/10

Exceptional

14 Sep 2025

Khamit

Perfect

Leisure Family

2/10

Poor

24 Jul 2025

Laila

While the staff was helpful and patient, the condition of the property is abysmal. Dirty carpets, leaky air conditioners, unclean rooms, the list goes on. If you want a hotel that feels clean and modern, this one is not for you. The hotel, specifically the hotel room floors need significant rehab.

10/10

Exceptional

19 Jul 2025

Mohamed

The

Friends_and_family Family

8/10

Excellent

26 Oct 2024

Paula

Solid Building! Older building.. Clean.. Beautiful Breakfast in the Restaurant..

Leisure Partner

8/10

Excellent

14 Jul 2024

Grace

Good service

6/10

Pleasant

09 Jul 2024

Btissam

It was nice , in the reception there must be more than one person to serve the clients one employee cannot do all the reservation by themselves especially in the rush hour of the checking in time.

Family

8/10

Excellent

03 Jul 2024

Melissa

Staff were friendly and helpful, breakfast was great. Hotel was probably amazing in it's day but is a little tired now. Very clean, but needs updating. Quite a bit of road noise from our street facing room. Pool was large, clean, beautiful. Beach is across the street and public, crowded, dirty - not somewhere we had any interest in being. Short cab drive to medina, great restaurant and park across the street but otherwise not really walkable to anywhere.

Leisure Family

10/10

Exceptional

27 May 2024

Bahaeddine

The direction of the hotel was very professional and welcoming.

Leisure Self

4/10

Poor

22 Mar 2024

steven

This hotel was not in a great location for anything. Very much out on its own. The pool was closed and almost no guests staying.
The restaurant was closed and no were close to eat.the carpets in the rooms were very dirty.
Much better to be closer to city center.

Leisure Partner

2/10

Poor

05 Jan 2024

Mark

Bud bugs. Stayed there for 36 hours and my girlfriend and I had numerous bites

10/10

Exceptional

29 Nov 2023

Farhad

Good location. Nice and clean hotel . Best ocean view . All staff were very friendly , helpful . Breakfast was amazing plus people who worked in Breakfast area were super nice. Abdul Rahim front desk was very helpful also the bell Man Sam was extremely polite , nice helpful

Leisure Partner

10/10

Exceptional

09 Nov 2023

javier

Excellent customer support and views

Leisure Partner

4/10

Poor

13 Oct 2023

Oskar

Front Desk not friendly at all, Bathroom old and not clean at all

Leisure Partner

8/10

Excellent

28 Aug 2023

Ghizlane

Staff top rared

The staff are very friendly and kind, Nada and Idriss on morning breakfast are very nice and helpful. The hotel needs a renovation especially the carpets in rooms are dated

Friends_and_family Family

2/10

Poor

12 May 2023

ahmad

Never again

We choose the moga dor hotel for ots reputation as 5 stars hotel. I don't think it is even 3 stars hotel. A carpertin the room. Was so dirty and AC waznt womri h even that we called the hogel to confirm. It was so hot that we couldn't fall asleep. Never again

Partner

10/10

Exceptional

05 Mar 2023

John

Check in staff very professional and responsive to my needs.
Buffet breakfast was great full of wonderful breads and veggie and fruits and cheeses.
Staff the best ever.
John Payne of Boston USA

Business_and_leisure Self

10/10

Exceptional

13 Feb 2023

DANIELE

Property was very clean and staff very friendly.

Leisure Partner

10/10

Exceptional

01 Feb 2023

Mahmoud

Very clean and nice staff

Leisure Family

6/10

Pleasant

27 Oct 2022

Teresa

Property staff was very nice and assistive and kind. breakfast was great. we did not feel comfortable in the surroundings to go out at night and walk around and there wasn't anywhere to eat dinner so we just had to eat snacks in our room. beds were OK room could have used a little more cleaning. lobby's beautiful the rest of the place is very dated

Leisure Friends

10/10

Exceptional

20 Jul 2022

rachid

Very good place to stay with family

Leisure Family_with_children

10/10

Exceptional

18 Jun 2022

Sammy

Excellent costumer service thank you for everything.khalil D

Leisure Family

6/10

Pleasant

21 Nov 2021

Mohamed

Pas mal malgré la sonorisation dans les chambres

Le service et l'accueil sont irréprochables, par contre je n'ai pas pu dormir la nuit à cause des fenêtres, il n'y a pas un double vitrage.

Business

10/10

Exceptional

14 Nov 2021

Mariam

Loved!

Very nice hotel that felt very luxurious. Loved the balcony and sea view!
Only issues were that the carpet was a little dirty and there was no bidet (something I feel like should be in all hotels especially Morocco!)

We were given hot tea while waiting for the reception as they were helping another guest. All staff were really nice to us and the breakfast was pretty great. Had a make your own omelette station. Will definitely come back.

Partner

10/10

Exceptional

11 Sep 2021

Ahmed

Excellent hotel, friendly staff, clean and good facilities.
Would certainly return again.

Leisure Family

10/10

Exceptional

10 Sep 2021

Verified traveler

Very nice hotel, room clean and staff polite and helpful.

Partner

8/10

Excellent

26 Aug 2021

Souad

Breakfast very good and service

Leisure Partner

2/10

Poor

21 Feb 2020

Aldo

Very bad not even two stars hotel
Very dirty I don’t recommend it
Waisted my money

Leisure Family

8/10

Excellent

08 Jan 2020

Verified traveler

Everyone was helpful. Even though housekeeping did not speak much English, she was kind and tried to help and did a great job with the room.

Leisure Self

10/10

Exceptional

05 Dec 2019

Verified traveler

Loved the property. The entire staff was very helpful, friendly, happy, professional and kind. The property was a beautiful and very quiet which was perfect for my 11 day escape from the USA. I highly recommend the hotel if you want a get away from the hustle and bustle of the old town. The only issue was you need a taxi to the Médina and port area but they are cheap and clean.

Leisure Self

10/10

Exceptional

20 Nov 2019

JeffR

Great staff very helpful. Rooms are great and everything very clean

Leisure Friends

10/10

Exceptional

29 Oct 2019

Danielle

Excellent séjour

Nous avons passe un excellent séjour au Grand Modavor.
Le personnel est d'une grande gentillesse et professionnel.
Le petit déjeuner de style buffet est varié et tràs complet.
Flicitations à toute l'equipe.

Partner

8/10

Excellent

24 Oct 2019

Valorie

Nice comfortable place to stay

Staff was very friendly and very helpful. Breakfast buffet was amazing. Nice room but showing it’s age.

Partner

6/10

Pleasant

21 Oct 2019

John

Needs new carpet, but a nice stay.

Great hotel and location but needs new carpet in all of the rooms and hallways. With new carpet this place would be very nice.

Partner

6/10

Pleasant

22 Sep 2019

Marius

Not getting back

Greeting was perfect, friendly staff at check in.
Rooms cleanliness would match 3* in Europe, carpets dirty, balcony wasn't ever cleaned.
Breakfast was something to compare to 2* in Europe. Cams in an hour before closing, out of 10 empty tables, one was half cleaned but had no chairs. Waited for 10min and had to leave as we saw more people bringing dirty glasses and dishes to be replaced.
Please learn French or Arabic language otherwise you won't get any SPA ritual explanation.
Stayed in SeaView with amazing view and sea sound. Taxis are cheap, around 30mad to downtown.
Personally, this hotel is waaaaay overrated, and others should be picked as price range stands out near Hilton.

Partner

10/10

Exceptional

15 Sep 2019

Imad

Good hotel and good value

Great views and nice staff

Friends_and_family Family

6/10

Pleasant

14 Sep 2019

EastNY

This hotel is NOT 5 stars. More like 3.5. The place has no character. The staff is nonchalant and my bathroom has mold in it. Also, it says online that there is a lounge/bar, that’s misleading... the hotel is dry (not that there is anything wrong with that). There is only a tea bar. So it’s kind of misleading to a typical traveler.

Business_and_leisure Partner

8/10

Excellent

11 Aug 2019

Manal

It was a good stay, beautiful views.

Friends_and_family Friends

8/10

Excellent

20 Jul 2019

Verified traveler

Rooms are nice. Bottled water is more expensive thanit should be.

Leisure Self

8/10

Excellent

14 Jul 2019

Marc

Sleep to the sounds of the ocean

Overall a great experience. I was upgraded to a king bed sea view on the top floor at no cost. 180 $CAD for 400$CAD room was an insane deal. Fell asleep to the sound of the ocean located about 200 feet from the balcony. Staff was courteous and generous. Hallways and carpets show their age and need to be updated. Pool is beautiful.

2/10

Poor

20 Jun 2019

scott

Not Grand at all!

Dont stay here. Took over 45 minutes to check in. Got up graded to a Superior Suite which had a great view but filthy. Carpet out worn and stained. Shower and toilets didnt work. Reported problems and took over 10 hours before they came to fix toilet. Water toilet line broke in the middle of the night flooding room. Management didn't seem to care and slow to respond. Only offered to move us our last. Service is horrible. Took 2 1/2 hrs to get drinks around pool and 2 hrs just for ice.

Partner

2/10

Poor

09 Jun 2019

Markeshia

Lying staff - steals money out wallet

Extremely disappointed with the end of this trip. Lost my wallet but the hotel called as it was found in the room where we left it. They confirmed my cards and money was there but upon arriving at the hotel, my money was gone. The staff also changed their narrative saying it was found outside, but we never took the wallet from the room which is why we know we left it there. I contacted hotels.com to inquire about the owners name as instructed by the police (went to police station right after getting wallet with missing money) and the hotel kept hanging up on the hotels.com people. Very obvious. It’s clear the staff has taken the money and lied. Their facial expressions were a dead give away anyways. Usually people don’t laugh and smile when something bad happens. We won’t be going back.

Partner

2/10

Poor

09 Jun 2019

Markeshia

Lying hotel staff

The hotel was nice until I lost my wallet. We were called and told my wallet was found in my room (which was the last place we had it, never picked it up when leaving) and told all my money and cards were there. Upon arrival to the hotel, the narrative changed and we were told the wallet was found outside and all by a restaurant even tho we never went to the restaurant. The money disappeared over night. 800$ stolen. Very disappointed in this 5 star hotel staff for not being honest. We were told the money was there and it’s clear the staff stole it. People don’t realize, their facial expressions often give them away. We won’t be coming back due to the dishonestly. And to think we were going to give a reward. Nope.

Partner

6/10

Pleasant

04 Jun 2019

Muharrem.

Need improvements
Very good location
Smiley faces but need improvement

Family

8/10

Excellent

19 May 2019

Roger

Location was good. Beds old and uncomfortable but service was excellent. Breakfast didn't change. Same every day and was ok.

Partner

10/10

Exceptional

12 May 2019

Verified traveler

Very nice staff, very good people nice sea view room. The buffet was tasty.

Friends_and_family Partner

6/10

Pleasant

09 May 2019

Verified traveler

Nice view but could be better.

Very nice views of the sea and very pleasant and helpful staff. Breakfast in the morning was delicious. The room layout doesn’t feature nearly enough outlets. The water turned brown at the end of the visit which was definitely unpleasant and off-putting.

Partner

8/10

Excellent

12 Apr 2019

Verified traveler

An advice

The hotel's location is great, the sea view is fantastic, however, the carpet was not clean and the shower needs maintenance. The girl in the reception was very friendly and helpful. I think it is a very big loss to have such wonderful location with the current level of property.

Friends

10/10

Exceptional

30 Mar 2019

Mr.Husain A

Memorable Stay in Tangier, Morocco

Excellent hotel. Very customer focused, polite, professional, and pleasant staff. Breakfast is excellent. Fantastic view of the sea.
Yussra at front desk is very dedicated and helpful, my thanks and regards to her for being extremely helpful and dedicated.
We would love to return to this hotel.

Partner

10/10

Exceptional

22 Mar 2019

Abdulrahman

Wonderful hotel

One of the best hotels in Morocco and the view there it’s amazing and the stuff there are very friendly helpful and welcoming specially miss Hajer she was for my trip as my right assistant she helped me in every single thing there

4/10

Poor

12 Feb 2019

Lango

Not Impressed -
At first glance, location looks nice, but after looking around complex and room, it’s very outdated and “beat-up”.

We received a larger suite which was nice, but furnishings look to be from the 80’s.
Carpet is old, stained and has burn marks. Couch and chairs need to be updated.
Bathtub floor is all scratched.
Balcony glass is broken.
Walls have scuff marks.
No electrical outlets near bed (personal preference)

Pool is dirty, like brownish water. Hotel logo in pool also looks to be coming apart.

Bonus -
I called for laundry service approx. 1:30pm (laundry’s open till 5pm), but was told if I wanted laundry, I would need to stay an extra night cause laundry couldn’t be finished till 3pm the next day. They’re supposed to offer express service, but was not offered.

Would not recommend!

Leisure Partner

2/10

Poor

06 Jan 2019

Verified traveler

Ordered virgin mohito and it came without ice. Carpets feel ckean for 5 star. Felt like 2 or 3 star

6/10

Pleasant

03 Jan 2019

Kimmy

Tired and old

Very old and outdated. Carpet was damaged (water?) on entire 5th floor. We were upgraded to a suite from 3 person room, but new room didn’t have a bed for third person or towels. Nice front desk but next door Movenpick was much nicer.

Family

10/10

Exceptional

30 Dec 2018

Verified traveler

Great staff, great location, clean rooms with good food around the clock.

Leisure Partner

10/10

Exceptional

29 Dec 2018

ameenii

I stayed a week at this facility, from the minute I stepped inside I felt welcomed, the front desk greeted us, sat us in a reception area where we were severed Moroccan tea and cookies. Hajar upgrades our room to an Ocean View with a terrace which was amazing. Everything about the hotel is lux, the room, the breakfast, the amenities and the service. The hotel is about 12-15 mins from the old Médina, we drove to Chefchaouen, Assila, A’raisha, Tetouan and the caves from there as well as taking the trip to Spain from Tangier med. the hotel is about 3-4 minutes away from a great restaurant (Cappacino) ans right off Mohammed 6th Avenue. It sure exceeded my expectations

6/10

Pleasant

13 Dec 2018

Mabel

Avoid room 3013

Not 5-star standard, maybe it was years ago, but not anymore. Old carpet, bathroom fixtures are old and a little moldy. AVOID ROOM 3013 AT ALL COSTS! It's right next door to the staff break room so you'll hear them talking/laughing/dragging chairs/furniture at random times throughout the day AND night! We stayed for 3 nights and did not get a great night's rest at all! We were woken up one night at midnight because the chit chat was very loud and lasted over 20 minutes. We picked this hotel because of the indoor pool over the Hilton and we regret it because Hilton was right next to a mall. However, staff was friendly and service was great.

Family

8/10

Excellent

10 Dec 2018

samia

Overall good

Good hotels clean. But Breakfast service to enhance.

Partner

8/10

Excellent

09 Dec 2018

Verified traveler

Value for money

Little old but great service and wonderful staff....carpet of the room needs to changed and mattress were too hard .

8/10

Excellent

30 Oct 2018

Robin

Comfortable but run-down

Lovely room and balcony. Bed comfortable. Fridge was broken and no replacement/repair offered, staff just shrugged. Otherwise service was great.

Partner

10/10

Exceptional

25 Oct 2018

Alma

Oasis in Sintra

This was one of our favorite hotels ever! Will definitely recommend to everyone!

Partner

8/10

Excellent

21 Oct 2018

Ken

Nice hotel near the beach, good seaview to see Southern Spain, perfect sunset in the late afternoon, the breakfast was good, dinner was so so, staff are really nice !

6/10

Pleasant

21 Oct 2018

Verified traveler

Not a 5 star hotel more like a decent 4 star

Family

8/10

Excellent

14 Sep 2018

John

Exciting Tangier

The stay was good and very comfortable staff at reception excellent and breakfast quite acceptable

Partner

4/10

Poor

23 Aug 2018

James

There was no alcohol on site and it was extremely difficult to even get a bucket of ice for some beer i bought at the hotel next door

8/10

Excellent

21 Aug 2018

Verified traveler

Great Stay

Great service, location was bit of a stretch but there where taxis available and the room where standard, nothing extra

Friends

8/10

Excellent

02 Jul 2018

Mohamed Ali

Great team

The team was great either at the front desk or in the restaurant. I’d like to thank Fatin Mohamed and his team for their kindness

Partner

10/10

Exceptional

17 Jun 2018

Badr

Good plan for families

Thé service at thé hôtel le just excellent

Family

6/10

Pleasant

09 Jun 2018

AD

Very basic. Water issues, unclean + unloved building.

6/10

Pleasant

07 Jun 2018

Verified traveler

Basic hotel. Nice location sub standard facilities, rooms + quality furnishings. Broken tiles, yellow brown water for one day. Its a average basic hotel.

10/10

Exceptional

29 May 2018

Dijana

Fantastic

Our experience was amazing from the moment we checked in we were greeted by a nice young man that I didn’t even get his name and now I’m kicking myself since he did such a great job checking us all in 6 families total. The ladies during breakfast and room service were wonderful as well. Super big and comfortable beds and just a great view on the seaside.

Family

10/10

Exceptional

29 May 2018

KaShonda

The staff was very helpful!

Friends

4/10

Poor

28 May 2018

Mduq

Very disappointing

Pretty but a little shabby. The room was spacious, clean and comfortable, although the couple we were travelled with had a much smaller room. The bath in our companions’ room had heavily chipped enamel, and there was an electric socket above the sink(!) in our room which was hanging off the wall(!!). The breakfast is served on a mezzanine floor which is only accessed by a spiral staircase. The sea view was excellent but with little soundproofing the noise of dodgy plumbing was annoying.
This is a dry hotel so the range of ‘cocktails’ is actually what we would call smoothies. The welcome was friendly and the reception staff were amenable. Room service removed half the towels from both our rooms on the first morning and didn’t replace them. Although when we asked for more we received a full set of towels quite quickly.
The breakfast was served 7-11, but by 8.30 there was very little food and replenishment seemed to take forever. The range was so-so but the quality was poor. Stale bread, hard muffins. Over cooked boiled eggs. No plates. The catering staff seemed entirely incredulous when it was observed that the hot food was stone cold because there were no tea lights under the trays. Dinner was similar.
As a 5-star hotel this is not up to expectations and for the price you can stay at the Hilton. Cheaper boutique hotels would likely be as comfortable and make more effort with the food, or at least be closer to the town centre so you can walk to one of the many restaurants.

8/10

Excellent

23 May 2018

Nastran

Beautiful view

Beautiful view, nice pool and very friend staff. The breakfast was not good for a hotel. Other than the breakfast, I would highly recommend the hotel.

10/10

Exceptional

07 May 2018

Verified traveler

Overall excellent staff accommodation, and Clean facility

8/10

Excellent

28 Apr 2018

Verified traveler

The Bates' Hotel California awaits your stay.

Arrived evening. Hotel was almost ghostly quiet... Welcome the Bates Tangier Hotel. Nice welcome at front desk. Great English spoken. Dinner at empty restaurant. Later, other souls appeared, some even in broad daylight, transforming the alcohol-free GM into the Hotel California ... \"We haven't had that spirit here since...[forever].\"

4/10

Poor

17 Apr 2018

KimE

Not up to expectations

Bland sterile western attempt at a hotel with no amenities in the room. Stucco peaking off the exterior walls. No coffee maker. Two small bottles of water. Just basics. No alcohol which is surprising since it is trying to appeal to westerners

2/10

Poor

22 Mar 2018

Verified traveler

Not the greatest for the price of this hotel

Slow check-in. The bedroom condition wasn’t as clean as it could have been. The bathtub was clogged so I couldn’t take a proper shower. Overall not what I expected for having a 4.1 average rating, it was nowhere near a 4 star hotel.

The breakfast was good. The view was good on the seaside.

Family

2/10

Poor

27 Feb 2018

Sam

Dated hotel facilities.

Dated room facilities, far away from town but good staff.

8/10

Excellent

11 Feb 2018

David

Modern accommodations and good location

We had only one night at this location so our experience was very limited

10/10

Exceptional

23 Jan 2018

Verified traveler

Favorite Moroccan hotel

My husband and I were in Morocco for our honeymoon and this was our favorite hotel by far. We had booked a sea-view room and when the hotel found out that we were on our honeymoon, they gave us the best room in the hotel with a sea view. Not only that, but they sent up the best cheesecake I have ever eaten. Breakfast was also wonderful!

Partner

10/10

Exceptional

09 Jan 2018

Paula

Definitely recommend

Amazing service and great location. I never left the hotel as I was only there for one night and just rested from all the touring I had done the previous week. Needless to say everything I needed was there. Great room service! Wish I had tried the spa, will definitely stay there again.

10/10

Exceptional

28 Dec 2017

dan

Awesome hotel

Amazing hotel and amazing staff. Always welcoming, warm and hospitable. The entire staff goes above and beyond. Clean, comfortable rooms. Restaurant is exceptional.

10/10

Exceptional

14 Dec 2017

Verified traveler

Excellent

Very good experience , nice sea view ,clean hotel .Very friendly staff and helpful .
We recommended for vacation

Partner

10/10

Exceptional

11 Dec 2017

Verified traveler

Very good place to stay in

We stayed 6 days , this is second year we are coming to grand Mogador hotel . staff very friendly and helpful . Hotel itself very clean with excellent services.
Need to walk to get a taxi from the hotel.
We recommended this hotel . Speacial thanks
To front desk Youssera she is professional and friendly with nice smile .

Partner

10/10

Exceptional

07 Dec 2017

Abdul

4.5/5

Very good experience ,this is my second time
Dec 2017,First visit in Sept ,2016 , professional and friendly staff , very good service . Front desk helped me with early check in . In future I will stay in the hotel again.

Partner

2/10

Poor

25 Nov 2017

robert mugabe

expensive and run down 5 star is a joke on us

threadbare carpets no heating staff that don't care food that is bad.. truly truly bad -- never again o you will see the water goes from ok the showers seem to be on a pump so tecondshe cold water goes from full nice pressure to off. so you freeze and then get scalde in the space of 30 s

2/10

Poor

25 Nov 2017

malcolm turnbul

better hotels for lees are here

its dirty.

I would like some heating as its really cold

had the worst steak from the restaurant I have had ever - tough gristley and fatty -- very very bad and expensive. I wont eat here again. never. the seafood spaghetti - how about putting some seafood and flavour in it. tasteless card board for 110 dhm. the restaurant needs to lift its game in a big w

2/10

Poor

25 Nov 2017

chopper

fawlty towers

if you have ever seen the show fawlty towers -- well this is the place. nothing else could describe it better.. if you want a disasterous place to stay that you will laugh about in the years to come.. this is it.

wait til you try and have a shower here...

2/10

Poor

25 Nov 2017

strop

truly bad - go elsewhere

where do I start.

the floors are dirty and run down carpets
nothing is clean
breakfast is the same every day despite multiple requests for variety
if you have a problem the staff are unbelievably unhelpful. they just don't care. all they care about is the bill.

Most importantly - watch your stuff in your room. I have had items stolen by cleaning staff. DO NOT LEAVE YOUR ROOM UNATTENDED!

4/10

Poor

06 Nov 2017

mick dundee

No heating - I am not a polar bear

I wish they would turn the heating on as it is cold in the evenings, nights and mornings. Even my German friends are complaining about the cold..

Breakfast is monotonously the same every single day and the selection is very very small. A bit of variety would be nice from day to day or a decent larger selection to choose from would be nice. The quality is good so no worries in that department.

All the staff are excellent and faultless.

I think I have found the reason as to why the floors are dirty. It is that the people who clean your room WILL NOT clean the floor. They refused to do it when asked and never sent anyone else to do it. I think it must be someone else's job. This might also explain why the gym equipment is unclean and grimy.
The hotel is in need of some refurbishment - but I read somewhere that said it was done in 2016 - I think 1996 is more like it.

By the way - another poster said - the walls seem to be paper thin and any noise passes easily. I agree fully with that statement.

10/10

Exceptional

03 Nov 2017

Omar

Nice hotel close to the beach 10 mins to city

Overall experience excellent. I would go there again without thinking twice. Staff friendly.