Name: Best Western Plus Hotel Gergovie
Address: 25, Allee du Petit Puy, 25, Perignat Les Sarlieve, 63170, FR

8/10

Excellent

28 Jun 2026

Amanda

Positives: Well-priced, well-situated hotel. Decent restaurant with good choices. Very good restaurant staff who were charming, despite being overworked and going flat out. Pleasant room, comfortable bed. Water dispenser in the corridor a very good idea. Good shower. Good breakfast.

Negatives: air conditioning clearly not up to the job of a full hotel in 38'. My complaint was treated with more or less a shrug as the receptionist condescendingly told me it was hot (really??), that the hotel was full (and..?), and that it would cool down eventually (after about 6 hours it did). Pillows awful, great thick artificial things, very uncomfortable. Disappointing not to have a walk-in shower. Difficult for both of us to climb in and out of very deep bathtub to use shower, especially with no handles or bars or a non-slip mat. You would never see this in England and I'm amazed it is legal in France.
I would stay here again, but only with a walk-in shower.

Partner

10/10

Exceptional

20 Jun 2026

Anne

Very comfortable and spacious room with our own outdoir seating area. Big spacious bathroom.
Breakfast selection was superb. Staff were very welcoming.

Partner

10/10

Exceptional

12 Jun 2026

Lee

The hotel staff are very friendly and speak excellent English. The check-in and out went super smooth. Beds really comfy. I would highly recommend

Friends_and_family Family

10/10

Exceptional

10 May 2026

Rudy

Good breakfast, safe parking

Partner

8/10

Excellent

13 Nov 2025

Amanda

This hotel is excellent in so many ways, from the room size, to the comfortable bed, from the balcony to the bathroom and from the location to the staff.

Friends_and_family Friends

6/10

Pleasant

13 Oct 2025

Josie

Very good but massively over priced

We were a late booking for this hotel and it was almost at capacity. That may explain why the room charge was so high - £286 for room only. Current price is c.£100.
I feel that price we paid was excessive.

The hotel was good, the reception was good. The restaurant was good, and the restaurant manager deserved a medal! She kept the whole, full restaurant served in a timely manner with what appeared to be an inexperienced staff. Well done!

Partner

6/10

Pleasant

28 Aug 2025

Josef

.

8/10

Excellent

27 Aug 2025

Neil

Overnight stop very nice

Partner

10/10

Exceptional

23 Jun 2025

Michael

The folks at reception were very welcoming

Leisure Partner

10/10

Exceptional

24 Apr 2025

Rudy

Gergovie

Nice hotel, convenient and good value .

Self

10/10

Exceptional

13 Feb 2025

Julie

Had a really spacious room, comfortable bed, nice big shower and friendly staff

Leisure Family_with_children

8/10

Excellent

26 Aug 2024

Mark

Very nice hotel. We had to ask to change our room because it was joined with another one and we could hear someone talking all the time. Luckily there was a different room available and it was really nice and quiet there.

Disappointed with very slow internet. Basically not usable… we mentioned it at the checkout and a young woman at the front desk didn’t apologize or felt bad about it all. Just said they know about it. Very disappointing customer service.

We got there pretty late and were hoping to have a nice supper there as that’s what was mentioned in the services. But they said the kitchen is closed already (it was around 8pm) and they could only offer us a salad.

Other than that - a good hotel, with nice and clean rooms.

Leisure

10/10

Exceptional

15 Aug 2024

Ruth

It was a very last minute booking and so I hadn’t had time to read any reviews but there was nothing to worry about- we were very pleased

Leisure Partner

10/10

Exceptional

13 Jun 2024

Felix

Very clean and comfortable, staff was friendly, and onsite restaurant was good!

Leisure Partner

10/10

Exceptional

16 May 2024

Stephen

Modern facilities. Great rooms. Excellent & friendly service.

Leisure Self

10/10

Exceptional

30 Apr 2024

Rudolf

Hotel Georgie

For the money, this represents great value. Nice location, good views, informal but pleasant restaurant - Recommended.

Self

4/10

Poor

26 Sep 2023

Vjekoslav

Very poor accommodation not Logis standard

At check in when we were advised that we could only eat at 7.15 as, because we only requested a table not a time.
When we switched the room lights on we were treated to a disco! The bedhead lights were flashing non stop. The \"reeding\" light was a small pinhead. The telephone it didnt work, so my disabled husband,, had to physically go down to complain at an unstaffed reception. Eventually the pleasant receptionist appeared and came to our room to fix the lights. She couldnt. so the bedhead had to be unplugged. The standard lamp also didn't work, so she unplugged to fridge and plugged it in there.
We arrived as demanded at 7.15 for dinner, were seated promptly then left for 30 minutes before our order was taken. I enquired what was in the sauce with the duck, and there was no mention of chilli, (I am allergic) . The dish was covered in chilli flakes! I told them I could not eat it and returned the dish. My husband's duch was raw and bleeding., so be returned that. The vegetabges were mush. Cauliflower/broccoli? was grey! The guinea fowl replacement dish was also returned as it was inedible. We again returned the dish. The waitress made loud derogatory remarks about \"les Anglais\" (We speak French!. The food and room were not 4* standard. Manager was not available. Reception offered .€20 and meals off bill which was still high for an unfit room and meal

Partner

10/10

Exceptional

19 Sep 2023

Andrew

Enjoyable stay

Balcony overlooking Clermont Ferrand an unexpected bonus.
Restaurant excellent.
Personnel really helpful & friendly, albeit run off their feet due to understaffing.

Partner

10/10

Exceptional

25 Aug 2023

Fiona

Convenient

Overnight stop when making the journey from Spain to UK. Hotel easy to find, close to main road, but not affected by traffic noise. Staff friendly. Only downside, it was 38 degrees at 7:00pm outside, public area and restaurant didn’t seem to have any aircon. Room however was pleasantly cooler.
Accidentally left my Kindle device, was contacted by email during the day of my departure, contacted the hotel later to arrange for it to be returned. Received notification when it was sent

Partner

10/10

Exceptional

11 Jun 2023

Matthew

Lovely small hotel, very clean with good facilities. Very handy as a stop off on our journey to the south.

Leisure Partner

6/10

Pleasant

16 Mar 2023

Alain

Restaurant service was disappointing with very slow and disorganised waitresses.

Business Self

10/10

Exceptional

08 Dec 2022

Antony

Perfection

The Hotel was perfect in every way
Welcoming, warm, cosy and had a good restaurant with a bijou bar and lounge area
The location was perfect being close to the A75 and with secure parking
I will definitely book again when I next drive to and from Spain

Self

10/10

Exceptional

15 Jun 2022

Elizabeth

Lovely room with balcony and beautiful view. Nice restaurant also with beautiful view and nice food.

Leisure Partner

8/10

Excellent

08 Jun 2022

Gerard

Very convenient roadstop for roadtrip. 20 minutes from Claremont fr. Restaurant understaffed and pretty limited menue

Leisure Partner

8/10

Excellent

15 Nov 2021

Damian

Had a poor meal, long delay, food came out at different times.

Room was fine.
Cleanliness was fine.

English language from staff could be better.

Business

8/10

Excellent

20 Sep 2021

Branston

Easy to find from motorway

Nice hotel but our balcony gave us a view of a grass bank. Restaurant was good and staff friendly. Only downside was the duvet on the bed was too heavy and hot for that time of year. Good location and easy to find.

Partner

10/10

Exceptional

17 Aug 2021

Adrian

Very convenient stopover for the A75

This chain hotel is probably in the upper echelon, but without it being too expensive. It sits in a small industrial estate and surrounded by greenery, and just one minutes drive from the Autoroute. The restaurant is quite large with an outdoor terrace and was full. The meal was ok.

Self

10/10

Exceptional

01 Aug 2021

Verified traveler

The hotel was well situated to break our journey down to the south of France. It was clean, the food was good and it allowed us to rest and recharge before heading on the next day.

Leisure Partner

10/10

Exceptional

16 Jul 2021

Verified traveler

Great location & view.

Leisure Partner

6/10

Pleasant

30 Dec 2019

Roberto

Much more room for improvement

Overall I was not satisfied with this hotel. The breakfast was expensive and not worth the price. The receptionist did not inform us that the breakfast was not included in our stay. If we had known beforehand that breakfast was an extra charge, we would have skipped the breakfast. The room layout was odd in that the toilet and shower are in two separate rooms. The sink is in the same room as the shower which complicates washing your hands if someone is using the shower.

Partner

10/10

Exceptional

11 Aug 2019

Martin

Imposing hotel with beautiful views

Because of roadworks it was initially hard to access the hotel, however it is in an imposing position, and the rooms have balconies, ours having a wonderful view. The rooms are spacious and clean with air conditioning. There are many placers to visit in the locality

Partner

6/10

Pleasant

08 Oct 2018

Gale

An ok stopover

Hotel was clean and comfortable but a little soul-less, hardly any guests, we chose it for a stop off on a long journey back from the cote d’azur because it had an on site restaurant but it was closed the evening we arrived leaving us to scrabble around the local area for food when all we wanted to do was eat and go to sleep. The room and bed were comfortable, had to sleep with the window open as we couldn’t get the aircon to work. Good shower etc.

Partner

6/10

Pleasant

02 Sep 2018

Pat

Very convenient hotel

The hotel is very convenient for an overnight stop when travelling north/south in France. It is just off the motorway. It was a bit disorganised but the food and accommodation were generally good.

8/10

Excellent

13 Aug 2018

Verified traveler

Good Motel, helpful reception but poor restaurant.

The Hotel is ideal for a stop off on the way to Spain. Reception staff were excellent and spoke good English. It is a Motel style of Hotel so not very fancy and with limited facilities but the rooms are fine and it is surrounded by pleasant countryside with good views. Unfortunately the food in the hotel restaurant was poor and I recommend eating elsewhere if you can, but there are few restaurants nearby and they close early! If you have to eat at the hotel have the simple things such as the salad bar and a burger. The other dishes we tried had obviously been pre-prepared and warmed up! Not nice! Service in the restaurant could have been better too.

Family

8/10

Excellent

03 Aug 2018

Peter

Close to Motorway

Modern - close to motorway. Everything you would expect from a Best Western.
Breakfast and Restaurant more than acceptable.

Partner

8/10

Excellent

18 Jun 2018

John

Essentially fine.

We'd requested a room with a mountain view so when we went into our room, and found our view consisted of a unmown grassy mound, we were quite disappointed. From then, it was easy to pick fault. Plastic sheets on the bed. No restaurant at weekends. Odd decor. But essentially it was fine. An ideal location just off the motorway. Good parking. Quick check-in and check-out.

Family

6/10

Pleasant

19 Sep 2017

Edward

Disappointed

Very comfortable. No restaurant or bar available something we didn't expect. Receptionist declined to give us two additional 'milks' for our coffee probably because we hadn't ordered breakfast that we thought too pricey. On check out a different receptionist told us that what we had paid did not include the 'city tax' of just under €3.00, which when then paid. What a rip off but a very comfortable bed and a pleasant restaurant found nearby. Wouldn't recommend.

Partner

10/10

Exceptional

07 Aug 2017

k

Ideal stopover/ short stay

Easy to find just off autoroute. Modern with all basic amenities. Lovely deck area over looking countryside to relax. Short walk to local village

4/10

Poor

01 Aug 2017

Kevin

Terrible service and staffing levels. Rooms ok.

There were no staff!! Arrived Sunday evening and just one girl working at the hotel. So restaurant closed/No food being served. Reception was empty while she served bar and hen when we went to bar after checking in she was busy at reception so had to wait ages. Then she had no idea what was what at bar and couldn't find the wine we ordered from menu. Breakfast was similar in morning - one person on duty so nothing was being replenished or cleared up properly and the hot breakfast ran out by 9 when we can down and was not replaced even though breakfast service did not end until 10. That is not a four star hotel or worth 100 quid a night to stay in. The room was nice and bed and bathroom great as new but no shower gel in bathroom as it had run out! Again - probably a lack of staff issue. Wished I'd used a campanile motel as usual. Will not use best western again.

Partner

10/10

Exceptional

27 Jul 2017

Verified traveler

Recommended.

Great location as a stop over. God restaurant.

6/10

Pleasant

26 Jul 2017

Rob

Nice looking hotel In great position.

Great site, just south of Clermond Ferrand, off motorway. Bar area was very restricted, and food was average. Decided against having breakfast after an average dinner.

10/10

Exceptional

04 Jul 2017

Nicky

Isolated beautiful location

perfect for a quick stop off, very new and modern

8/10

Excellent

24 Jun 2017

Verified traveler

Nice hotel though looking a little tired.

Clean and comfy room, great shower. Friendly staff, though after driving down from the uk to be told we are not serving dinner the last i wanted to do was drive somewhere to get food..

6/10

Pleasant

29 Nov 2016

Hilary

Visible from motorway

Very disappointed to find restaurant not available on a Sunday evening. Also, glass of wine I ordered on room service was tiny!
But the hotel is visible from the motorway and good for a stopover on a long drive.

6/10

Pleasant

04 Oct 2016

Louise

Good short stay

The initial cost of the room at this hotel is very good value, but breakfast and a couple of drinks at the bar soon negates this - you can partake of neither of these of course! The hotel is very easy to reach, parking is free, and it's the odeal location for visiting Puy de Dome without having to stay in Clermont Ferrand itself. On the downside, the hotel has a restaurant but this was closed on Sunday evening, whch certainly wasn't clear at the time of booking. There are restaurants within a 5 minute drive, but not within walking distance. Fine for a short stay.

Partner

10/10

Exceptional

15 Sep 2016

Verified traveler

Great place, Clean, and quiet.

We really enjoyed our stay. The restaurant was an added bonus; as their food was delicious.

10/10

Exceptional

30 Aug 2016

michael

Like being at home

Tenth time we have used this hotel on our way to the south of France,excellent as always

Partner

10/10

Exceptional

06 Jul 2016

Verified traveler

We were very pleased with both the location and quality of hotel. The staff were very pleasant and the receptionist called Aude was extremely helpful and suggested several good eating places in the vicinity, as the hotel restaurant was not open at the weekend. On the whole we were very happy with our choice of this hotel and would highly recommend it to others.

Partner

10/10

Exceptional

21 Jun 2016

David

Best Hotel Volcavision

Had an excellent weekend stay at this hotel. Staff were very friendly and helpful. The hotel is worth much more than 3 stars with a nice quiet balcony to all rooms. Will definitely stay here again if I am travelling through the region.

Family

8/10

Excellent

04 Jun 2016

Verified traveler

Good and clean room, confortable bed. Good location next to motorway.

10/10

Exceptional

21 Aug 2014

Leslie

Excellent

Great little hotel with good location. Very clean and staff friendly too.

10/10

Exceptional

08 Jun 2014

Kitty

Lovely on the Inside

Right off the autoroute, this unprepossessing hotel is a gem inside. Modern rooms (some with views of the Puy de Dome), a very generous breakfast and a limited but elegant dinner menu are just some of the plusses. Our family has stayed three times over the years and the Gergovie has become one of my favourite mid-price French hotels. It's a good sign when all the other cars in the car park are French - we've always been the only English speakers. The hotel is close to a Roman/Gaulish battlefield - well worth visiting - and just down the autoroute from one of the best (chain) family restaurants in France - La Boucherie. A 35 minute drive takes you to either the Puy de Dome or Vulcania. The Auvergne is, to my mind, the most beautiful region of France, and the Gergovie is a good base from which to explore it.

Family

8/10

Excellent

30 Aug 2013

COJP

Room excellent

Room excellent - bed very comfortable. Good choice for breakfast. Reason not given 5 rating - arrived on Sunday - no restaurant facility available at weekend - directed to another hotel (2 mins drive) so walked, but it was closed! Poor customer focus at this point. Later drove into Clermont Ferrand where typical restaurant chains available.

10/10

Exceptional

04 Mar 2013

TCK1804

Nice hotel and good service

They should have a 4*
Nice and large room
Food is excellent
very good value for money

4/10

Poor

24 Nov 2011

Verified traveler

Hotel Gergovie

The fire alarm went off during my stay and there was total confusion. Only around 6 guests gathered outside. The alarm was finally turned off after 10 minutes with no explanation or communication from the staff. Even more concerning was the pile of wooden furniture at the bottom of the fire escape stairs even though it did not block the fire exit door.

10/10

Exceptional

15 Jun 2009

Nigel

Location ok, but difficult to

Location ok, but difficult to find Sat nav sent us to the middle of a housing estate! But service absolutely brilliant - even when we arrived at 2am.

10/10

Exceptional

03 Jul 2026

Sophie

Très bel hôtel, bien situé, bien tenu et très confortable.
Les équipements sont très fonctionnels. La climatisation est efficace, il y a de la pression dans la douche et le wifi fonctionne bien !
Et le personnel est très agréable.
J’y reviens à chaque fois que je dois aller à Clermont.

10/10

Exceptional

25 Jun 2026

Jacques Henry

Cet hôtel est agréable pour une étape confortable. Il est bien situé. Les chambres sont grandes. La climatisation fonctionne. Les lits sont bons. Les draps et oreillers sont doux. Les sanitaires sont biens. Petits défauts : le sol de baignoire glisse. Il manque une poignée de maintien. La '' pomme'' de douche est mal pratique.
Bonne restauration et copieux petit-déjeuner. Le tout à prix raisonnable.
Je recommande.

Friends_and_family Family

8/10

Excellent

23 Jun 2026

Marco

Saubere Zimmer und ruhige Lage

Self

10/10

Exceptional

22 Jun 2026

Michel

Ok

8/10

Excellent

12 Jun 2026

Yassine

Ras dommage pour le petit qu’il n’y est pas de jus d’orange frais.

10/10

Exceptional

12 Jun 2026

Dominique

Correspond parfaitement à l’attendu

Self

10/10

Exceptional

09 Jun 2026

Marina

Excellent accueil, très propre et très agréable séjour.

Self

8/10

Excellent

31 May 2026

JEAN MARIE

Pour un séjour court parfait

Partner

10/10

Exceptional

31 May 2026

Corinne

Parfait, emplacement, chambre, propreté et restaurant

Self

10/10

Exceptional

25 May 2026

PATRICIA

C'est toujours avec autant de plaisir que nous venons dans cet établissement. Le personnel est adorable, souriant, l'hôtel est calme malgré la proximité de l'autoroute. Et la vue sur gergovie est top ! Merci, nous reviendrons c'est certain....

Partner

10/10

Exceptional

22 May 2026

Steve

Plusieurs séjours dans cet établissement, toujours excellent

Friends_and_family Friends

10/10

Exceptional

21 May 2026

Cedric

Très bel établissement, chambre spacieuse et literie très confortable

Business

10/10

Exceptional

16 May 2026

Jean-François

Très bien

10/10

Exceptional

12 May 2026

CATHERINE

l'hôtel est très agréable, avec une très belle terrasse face au plateau de Gergovie
la chambre était également très agréable, le petit déjeuner très bien et le restaurant pour le dîner en terrasse nous a bien plu

Partner

10/10

Exceptional

08 May 2026

Christophe

Équipe dynamique et professionnelle

Partner

10/10

Exceptional

06 May 2026

Manu

...

Business

10/10

Exceptional

05 May 2026

rene

Un accueil chaleureux une chambre très propre, un petit déjeuner copieux. Avec un parking très pratique.

Partner

10/10

Exceptional

05 May 2026

Pascale

Bel établissement pratique fonctionnel et professionnel

Self

10/10

Exceptional

27 Apr 2026

laure

Nickel

10/10

Exceptional

24 Apr 2026

Charles

Au top toujours bla bla bla

10/10

Exceptional

04 Apr 2026

Frédéric

Propre et lit très confortable

10/10

Exceptional

29 Mar 2026

Yann

Personnel tres agreable
Bon petit dejeuner varié, coin salon au coin du feu tres sympathique.

10/10

Exceptional

28 Mar 2026

SYLVIE

le petit dej est très bien pourvu.
un petit bémol, le menu n'est pas très varié, et éviter de mettre tous les plats à la fourme d'ambert, un burger reste un burger pourquoi inventer une recette pseudo auvergnate, sinon le personnel est top, j'adore cet endroit.

Partner

10/10

Exceptional

27 Mar 2026

Lea

Hôtel parfait

10/10

Exceptional

23 Mar 2026

Yoann

Excellent

Self

10/10

Exceptional

19 Mar 2026

Fabrice

Parfait

Self

10/10

Exceptional

16 Mar 2026

Marie

L’hôtel est agréable, les chambres spacieuses et bien équipée. Grand plus le restaurant est agréable avec un service rapide et à l’écoute.

Self

10/10

Exceptional

08 Mar 2026

carolle

Bon rapport qualité prix. Propreté, calme, personnel sympathique. Petit déjeuner complet et dîner excellent.

Partner

10/10

Exceptional

03 Mar 2026

Damien

Tout le monde est au petit soin ! Un vrai plaisir. Le petit-déjeuner est excellement bon. Et la vue sur le plateau de Gergovie est exceptionnelle. Un sans faute.

10/10

Exceptional

24 Feb 2026

Pamela

Very clean, quiet, good sized room, fantastic shower (great water pressure), comfortable beds, fluffy towels, coffee machine in room, nice restaurant on-site with wide food selection at very reasonable price, good breakfast, free parking. Good value for money and very convenient location for business or leisure visit to area.

Partner

10/10

Exceptional

23 Feb 2026

Eric Duchemin

Ras

Partner

10/10

Exceptional

20 Feb 2026

Charles

Impeccable et le lit très confortable