Hotel Hiroshima Garden Palace

Japan , Hiroshima
HIROSHIMA, 1-15 Hikari-machi, Higashi-ku, Hiroshima-shi
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100 reviews shown

10/10

Exceptional

24 Nov 2025

Maurizio

Everything was perfect there. All the staff was very courteous and attentive to my needs, even the unspoken ones, which is a significant plus.

Leisure Self

8/10

Excellent

10 Aug 2025

Samaara

Nice hotel with big rooms near the train.

LOVED that my bag was brought to my room. I stored my bag at the hotel and headed out to explore Hiroshima. When I returned, check-in took less than 2 minutes, and my very heavy bag was waiting for me in my room!

The internet rivaled dial-up, but the staff brought up a special modem that solved the problem. Lesson: don't get frustrated, ask for what you need! The staff was friendly and very responsive.

The location is perfect for those using the train to get to Itsukushima Island. Walking distance to the historical sites of the city. The room was HUGE!

I thought the price was expensive compared to other Japanese hotels. I would likely look around for better options before booking this hotel again.

Self

10/10

Exceptional

27 Apr 2025

Prashaanth

Had a good stay.

Leisure Partner

10/10

Exceptional

20 Sep 2024

YOKO

The staff were so welcoming and we had a good rest

10/10

Exceptional

27 Jul 2024

Greg

Japanese Style room was grear

I booked a Japanese room as it was cheaper than a regular one and it was huge.
They made the bed for me which was nice.
It was also very comfy.
The room had a machine with cold or hot water on tap.
The shower room was pretty great.

Self

10/10

Exceptional

23 Apr 2024

Bruce

Really pleasant stay in a beautiful Japanese traditional room. Staff are very nice and helpful, garden is pretty, location is about 5-10 min walk from main train station. Lots of dining option and a supermarket within 5 min walking. Cannot ask for more.

Leisure Self

8/10

Excellent

18 Apr 2024

Kathy

Very nice hotel
Close to the train station

Leisure

8/10

Excellent

16 Apr 2024

Kevin

Older style but clean and nice.

Hotel was nice overall… we stayed in a tatami room which was fun. The room was a little old and felt like it could use an update. But it was very clean and the staff was good. We only stayed one night and didn’t interact with any staff after check in. Value felt fair.

Partner

10/10

Exceptional

29 Jan 2024

FANG

雖然是個老酒店，但一切設施都很乾淨整潔，房間備品、飲品都很豐富，前台服務也很熱情，裝潢雅緻有品味。經濟旅店的價格，但服務都遠超經濟旅店，以後來廣島還會選擇這家酒店！

Leisure Partner

8/10

Excellent

27 Nov 2023

Tien

Walkable to station, not sure how to adjust air conditioning (if adjustable)

Leisure Family

6/10

Pleasant

12 Oct 2023

Liezel Grace

The room was clean and spacious but the bed wasn’t that soft at all.

8/10

Excellent

22 Aug 2023

Jose Carlo

Was a good stay… A/C wasn’t as cold as preferred but still comfortable

Leisure Self

8/10

Excellent

17 May 2023

Seung-Yoon

Very clean and the futons were comfortable. The family was happy here

Leisure Family

6/10

Pleasant

21 Oct 2019

Verified traveler

We booked this last minute as we were stuck in Hiroshima for another night due to the typhoon. It was a Japanese style room in a quiet area not far from the main JR station which we needed to walk to early morning. Expensive room for the state and age of the hotel but duvets were comfortable and we slept well.

Leisure Family

8/10

Excellent

09 Oct 2019

Verified traveler

OK hotel

OK hotel to stay for a short trip to Hiroshima. A bit far from the museum but close to the station. Staff was friendly but spoke little English.

The room was OK, typical Japanese small room. Everything qa a bit old but usuable and clean. Its ok

Friends_and_family Friends

8/10

Excellent

27 Mar 2018

Brandie

nice and quite

We really liked the close proximity to the Hiroshima train station, it was only a 5 min walk. Staff were really friendly and spoke basic English which was helpful. We were really impressed with how the large the room was and bathroom was, considering we had experienced much smaller in Japan. There is little to no restaurants in the immediate area but if you walk only about 10 min down the road, you will start entering the main precinct of Hiroshima and discover lots of different places to eat. We walked about 4 km to the Hiroshima memorial peace park and enjoyed looking at the shops along the way. Overall We had a really pleasant stay and this was also the most affordable place In the area. The only downfall was that their in house restaurant does not offer a English menu which would be fine if there were still pictures however their menu didn’t include this either. I think the hotel would really benefit if they introduced this.

10/10

Exceptional

17 Nov 2017

Howard

Great Hotel close to train station.

Everything was excellent. Would definitely recommend to anyone wishing to go to Hiroshima.

8/10

Excellent

13 Jun 2017

avraham

Good choice

Excellent location,friendly staff inspite of language difficulties

Partner

10/10

Exceptional

25 May 2017

Verified traveler

Nice hotel at convenient location

The hotel is about 5 minutes walk from the main train station. The location is convenient. Although the hotel is old, I have nothing to complain about considering the price. Bathroom is typical japanese bathroom size as seen from other review, the size is ok for typical Asian.

Partner

6/10

Pleasant

28 Apr 2017

Verified traveler

Good location, close to station and near to tourist attractions. Basic but usable facilities.

10/10

Exceptional

15 Apr 2017

Eric

Nice Japanese hotel centrally located

the Hotel is a couple of blocks from the Hiroshima main station. as offered, the hotel is a Japanese traditional hotel and the rooms are nice, compact and clean. with most modern facilities as to bathing and sleeping (Japanese style).
given how expensive everything is in Japan, the hotel is moderately priced and gives full value for the money we paid.

8/10

Excellent

23 Nov 2016

Verified traveler

10 minute walk from station

My partner and I were only in Hiroshima for a night, so we opted for an affordable hotel nearby the station. It did the job for the short period we were here. The hotel itself seems pretty dated, but the staff are very friendly. We were provided free coffee upon arriving, which was nice. They call a cab for you if you need it since there are none you can call on your own nearby. (I imagine you would have to go by the station to get one).

8/10

Excellent

09 Oct 2016

Verified traveler

Once you know the location of the hotel, it is an easy walking distance to the train station from the hotel. When we were first arrived to Hiroshima we decided to take a taxi as we did not know the location. The taxi driver wasn't very happy for the short fare. The room was clean and comfortable.

8/10

Excellent

28 Jul 2016

Verified traveler

Convenient location. Room is roomy enough for 4 people.

4/10

Poor

15 Jul 2016

Verified traveler

very small bed, not much happening around the hotel

Partner

2/10

Poor

05 Jul 2016

Verified traveler

Cannot control room thermostat; poor service

Do not stay here. Room was 74F at midnight and the hotel controls the thermostat to your room and they are too cheap and greedy to turn it down. They say they do not understand your English as an excuse for not fixing the problem- they knew I was visibly upset and would not either fix the problem or give me a discount- $130 USD for (thankfully) one night is not cheap. I finally got a fan after yelling at them repeatedly. The condition of the hotel shows they are cheap - the furniture is old and the hallways are dingy (think 1980s Days Inn but twice the price). Customer service is EXTREMELY POOR for the price.

6/10

Pleasant

16 Jun 2016

anson

Facility upgrade would be the additional points for this hotel

8/10

Excellent

14 Jun 2016

Kevin

Great hotel, convenient location

Great location. Easy to get around, only 5 minutes walk to station. Hotel offers bike rental for Yen 800 for a whole day. Electric powered so easy to use and useful for sightseeing around town. Reception staff extremely helpful despite limited English. Would recommend this hotel if you need access to Hiroshima station - to go to Onomichi (Shimanami Kaido) or Miyajima on day trips.

Partner

6/10

Pleasant

08 Jun 2016

Verified traveler

nice room

Great spaciousness room.
Stuff members are very kind.

Family

8/10

Excellent

26 May 2016

Debbie

Great value near the Hiroshima station.

I actually enjoyed my stay here. I stayed in a single room which was comfortable for one person, it was really clean too. I loved the Shiseido products in the bathroom, robe, teabags, kettle, hairdryer. When I put a DND sign on my door, they left me a fresh change of towels, robe, toothbrush, etc hanging on my door.

Staff were nice and friendly. Walking distance to the Hiroshima station. Wi-Fi was great.

Overall very satisfied with my stay.

10/10

Exceptional

06 May 2016

Tiago

Great hotel near Hiroshima station

The staff was great helped with info on Airport transportation and even had a printed map with all the sourrounding restaurants and shops by type, room was sapacious and facilities new, in the room body soap, shampoo and conditioner along with an adicional foam face soap were all SHISHEIDO great quality.

10/10

Exceptional

18 Jan 2016

Verified traveler

Great hotel, great value for money has everything you need, close to the main train station, comfortable room, friendly staff

10/10

Exceptional

24 Dec 2015

Robert

Japanese style room was great!

Very enjoyable stay. Nice, clean hotel near the station.

Family

4/10

Poor

22 Dec 2015

Cameron

Bed harder than the floor, no help from pillows.

Hard bed, non-effective pillows, room too hot with window closed and too much air pressure difference with it open so the room door whistled loudly. Staff nice, but not useful in any way.

8/10

Excellent

10 Dec 2015

Cheng-Lin

Enjoyed the stay.

8/10

Excellent

25 Nov 2015

joymer

The hotel is 15 minutes walk to JR station and street tram station. It's in quiet street. Room is small but clean and tidy. Air condition is very weak and we open window for air ventilation. The hotel provides luggage storage service and staffs are very nice and courtesy.

8/10

Excellent

13 Nov 2015

ronald sui hung

highly recommend to other travellers

location is good and good service from reception
only some days are fully occupied and need to change another hotel

Partner

8/10

Excellent

26 Oct 2015

Verified traveler

Very friendly and help staff. Room is good size. Some of the room facilities are a bit old, such as TV. But all in working condition.

8/10

Excellent

10 Oct 2015

Verified traveler

Larger room

Larger room than other hotels we stayed at. Bed wasn't quite comfortable. Overall the hotel had an outdated look and feeling. But the room was clean and close to the station. Great for early morning trip to Miyajima.

8/10

Excellent

28 Sep 2015

Nga

I would recommend it as its great value

Great value. Helpful staff. Comfortable room. Clean room

8/10

Excellent

18 Sep 2015

Rex WS

- Nice room condition and cleanliness
- Nice staff, despite not really good English, would try their best to accommodate your needs. Thanks for helping me receiving mail and finding medication
- Walking distance to JR station, but can be tiring if you are having a very huge luggage
- Quiet and clean neighborhood. However, it might be difficult to find food at midnight

8/10

Excellent

19 Aug 2015

Rebecca

Comfortable hotel

Comfortable room, friendly staff in a good location

Partner

8/10

Excellent

16 Aug 2015

Verified traveler

Clean Hotel, not too far from the station

The staff made a good effort to communicate with us, although they were not English speakers. The room was small, but exactly what we paid for. It was very clean and there were good facilities. They also provided tourist information in the bedroom which was very useful.

10/10

Exceptional

14 Aug 2015

Peter

PETER'S FIRST TRIP TO JAPAN/HIROSHIMA

THIS TRIP WAS MY FIRST TO JAPAN/HIROSHIMA ( CAME FOR THE 70TH ANNIVERSARY OF A-BOMB),THE TRIP WAS FAR BETTER THAN I ANTICIPATED FROM THE FLIGHT, THE COACH JOURNEY IN FROM THE AIRPORT, THE PERSONAL GREETING AT RECEPTION UPON MY ARRIVAL, THE HOTEL/ROOM,THE VERY SMART HOTEL STAFF,GOOD VALUE FOR MONEY THROUGHOUT MY ENTIRE STAY, THE EASE OF TRAVELLING AROUND IE. THE PEACE PARK, THE BEACH ETC BUT ABOVE ALL JUST HOW CLEAN THE STREETS,BUSES, TRAMS, TRAINS TAXIS ETC ETC ( LONDON COULD TAKE A GOOD LESSON FROM HIROSHIMA ON HOW TO KEEP A CITY CLEAN ),EVERYONE BEING SO POLITE AND HELPFUL WHEN I APPEARED TO BE A LOST WESTERNER -- ON A VERY PERSONAL NOTE JUST HOW SO VERY,VERY PRETTY ALL OF THE LADIES, ACROSS THE AGES,WERE, PLUS SO SMART, VERY NICE.ONE SMALL MINUS - AN AREA OUTSIDE IN HOTEL GROUNDS TO SIT AND RELAX,.

8/10

Excellent

10 Aug 2015

Edgar

Pleasant stay. Great rates!

Great stay. Nice rooms.

Family

10/10

Exceptional

30 May 2015

Leigh

Great hotel close to station

We used this as our base for 3-day visit to Hiroshima and surrounding area. It was only a short walk from the station and and even less to a very good supermarket. The room was very comfortable and quite spacious. Overall, excellent value for money. We would definitely stay there again.

4/10

Poor

05 Apr 2015

Undersized room at the Hiroshima Garden Palace

The Garden Palace had an attractive lobby, however, the rooms were too small for 2 fairly modest persons. The room was so small that one could barely make one's way between the twin beds. We both stubbed our toes several times on the bed legs. In fact, we took photos for family and friends and would be pleased to share them with you. We looked at other rooms on other floors and with the exception of the two end rooms - they were all undersized.

The second problem was trying to maintain a cool comfortable in the room. We managed by closing down the heat/cool system and then manipulating the window.

Partner

8/10

Excellent

15 Dec 2014

Andrew

Friendly staff

Only issue was that checkout time is by 10am, which feels early for a hotel of this kind. Otherwise a very pleasant stay.

8/10

Excellent

06 Dec 2014

Tommy

Nice hotel

Nice, clean hotel, friendly staff. Close to shinkansen-station, but on the wrong side, so a bit from city center and all sightseeing.

Partner

10/10

Exceptional

22 Sep 2014

Carlos

Great stay

Very clean, near to the station, bathroom recently renew, great renewal. Hotel personal very nice and helpful

10/10

Exceptional

25 Jul 2014

Georgy

Good location; decent hotel

Walking distance from the Hiroshima train station. The rooms are japanese-style but this is not a Ryokan. Good place to stay if you are visiting the war memorial and Miyajima. Staff is super-helpful but not everyone speaks English. Take the tram to the war memorial - you'll get a good sense of the quaint town that Hiroshima is. Take JR to the Miyajima ferry if you want to get there faster.

Family

8/10

Excellent

21 Jul 2014

Verified traveler

Good location

Short walk from station. Hotel was fine. Economy room was small as expected but well appointed. Be prepared for a hard bed, but hey, no real biggie. A supermarket is nearby as are a heap of restaurants around the block. The front desk will provide you with a map of restaurants etc. We tried the closest Okonomayaki restaurant closest to the hotel. Yum and a lot of fun as well.

8/10

Excellent

07 Jun 2014

Verified traveler

Great

Really nice clean hotel. Really close to the station so was great for just a one night stay. Only problem was time of check out,10am was a bit early!

Family

10/10

Exceptional

15 May 2014

Nadine

good location for train station access

Hotel is 5min walk from north exit of train station. Train station has all kinds of stores & restaurants. Exploring surounding Hiroshima is easy. Inner city exploration more difficult as the tram is very slow to get to the center. Hotel staff speaks English, has information material and is very helpful. Room was big, clean with everything needed. It lacked some more plugs to charge my electronic gear but this seems to be the case for most hotels here. I would stay there again.

6/10

Pleasant

12 May 2014

Musicman007

Average Hotel

This hotel is an average hotel in Japan. Breakfast came with the stay, but it was a set menu with an option of (Japanese or Western style) and was not that good. Buffet style breakfast offered by other near-by hotels excelled in quality and variety. The room was o.k., and the bed was comfortable enough.

8/10

Excellent

17 Mar 2014

Jing

Close to Hiroshima Station

Hotel is very close to Hiroshima Station, therefore pretty convenient.

Family

10/10

Exceptional

18 Oct 2013

Max

Very easy to get to from the Shin station, but there wasn't much else around. Overall a great deal though.

Family

10/10

Exceptional

10 Aug 2013

Verified traveler

good hotel

comparing price, pretty good hotel

10/10

Exceptional

18 Jul 2013

Kt_kat

Perfect balance

The hotel was a bit of a walk from the station, but nothing too far. Even though we arrived late, the front desk was courteous and prompt with our check in. When we got into the hotel room, there was two paper cranes waiting on the table for us; very appropriate for a hotel in Hiroshima. The room was clean, and big enough to fit all our things in and still be able to walk throughout the room. The hotel was quiet enough, but the door was thin and we could hear what was going on out in the hall. Still, we had a good sleep. Unfortunately, there was no wi-fi, and internet was charged per hour in the lobby.

Family

8/10

Excellent

06 May 2013

Chris

Close to station but far from busses

This was a nice hotel that we booked last minute. It was inexpensive compared to the other hotels but was just as nice as any hotel we stayed in. The bathroom is small, but the room has everything you would need. Bring an adapter if your chargers have the 3 prongs because these rooms only have the two prong plug ins.

Family

6/10

Pleasant

04 Apr 2013

Verified traveler

Great location, near to station

10/10

Exceptional

15 Mar 2026

Rie

マックスバリュがありました

Family

10/10

Exceptional

07 Mar 2026

Yuji

駅から近く、部屋も広くてよかった。

8/10

Excellent

24 Feb 2026

TAKAYUKI

宿泊客との距離感もほどよく、快適だった

10/10

Exceptional

05 Feb 2026

ちかこ

スタッフの対応が丁寧親切でした。部屋はとても清潔感がありました。

8/10

Excellent

21 Jan 2026

Yukari

客室は綺麗で、スタッフの方も皆様丁寧に対応していただきとても快適に過ごさせていただきました。
客室にはウォーターサーバーがあり、いつでも水が飲めるのがありがたかったです。

Self

10/10

Exceptional

19 Jan 2026

Takuya

掃除が行き届いていた上、スタッフの方の感じがよく、且つリーズナブルでした。最高でした。

Business

8/10

Excellent

18 Jan 2026

眞

新幹線口からの距離は丁度良い。朝食が弁当注文なのが残念。

10/10

Exceptional

18 Jan 2026

綺麗な客室でウォーターサーバーも完備しており素晴らしかったです。

Business

6/10

Pleasant

04 Jan 2026

Hiroko

広島駅からやや遠かったです。スタップの方の対応は良かったですが、部屋が古く、隣の人の話し声や廊下の声がよく聞こえました。残念だったのは、部屋に設置されていたお水がすでにストックがなく補充の赤いランプがついていたことです。できれば、そういうのは、補充しておいていただけるとありがたいなと思い残念に思いました。

Business Self

6/10

Pleasant

27 Dec 2025

明人

部屋は､狭くもなく快適にくつろげたけど肝心の照明が思てたより暗くて豆球よりかは明るかったけど結構薄暗いのが気になった｡
バスルームは､狭くもなく快適に使用出来た｡
ただ今時には珍しい鍵の施錠でフロントに預けるのが面倒だった｡カード式にすれば自分で保管出来るので外出の際にはフロントに通すこと無くスムーズに行けると思う｡
ホテル内にドリンク飲み放題コーナーやくつろげるスペースが無かったのが残念｡冷たい飲料が6Fしか販売していないのも不便さを感じた｡
リーズナブルな料金だから仕方がないと思う｡
駅から近くて少し歩けばコンビニ､スーパーもあって良かった｡

10/10

Exceptional

12 Dec 2025

信和

スタッフがとても親切で
快適に宿泊できました

10/10

Exceptional

07 Sep 2025

Matsuoka

スタッフさんが親切でいい感じでした

Leisure Family

8/10

Excellent

06 Sep 2025

やすこ

当日予約をしましたが、予想よりはるかに居心地がよく快適でした。駅からも近距離で駐車場も割安。
この金額でこのお部屋！
机の上の電気スタンド気に入りました。
今後も利用させて頂きます。
ありがとうございました。

Leisure Friends

2/10

Poor

22 Aug 2025

部屋の清掃が、行き届いてなく次は止まりません

Leisure Family_with_children

8/10

Excellent

20 Aug 2025

Nanase

施設や部屋は古さがあるもののスタッフのホスピタリティが良かった。
近くに食事ができる場所や駅近なのも良かった

Leisure Family_with_children

8/10

Excellent

17 Aug 2025

HIKITA

宿泊者には駐車料金を無料にしていただければと思います

Leisure Family

10/10

Exceptional

26 Jul 2025

ひろし

バイクで利用しましたが、対応は親切でふあんはなかったです。
結婚式場で利用されるとなっていたので不安でしたが、対応は、親切で丁寧、スタッフの方が素晴らしかったです。

Leisure Self

10/10

Exceptional

17 Jul 2025

Kiyotaka

出張

出張で訪れました。とても快適で気持ちの良い接客を頂きました。
ありがとうございました。

Business

10/10

Exceptional

26 Jun 2025

DAIRYO

無い

8/10

Excellent

09 Jun 2025

Verified traveler

複数人で泊まってもホテルの鍵が1つしかないので困りましたが、それ以外は満足です。お部屋にウォーターサーバーがあると知らずに泊まったのでびっくりしました！いつでも綺麗な水が飲めて嬉しかったです。お部屋も広く、広島に来た際はまた泊まりたいです。スタッフさんも24時間いらっしゃって、サービスもお部屋もお値段以上でした。

Leisure Friends

8/10

Excellent

02 Jun 2025

NAOKO

建築年数は古そうでしたが
室内はそれを感じることもなく
快適に過ごせました。

10/10

Exceptional

14 May 2025

夜遅くに到着だった為、寝るだけと思い料金の安さで決めましたが、部屋も広く、ウォーターサーバーがあり、とても良かったです

Leisure Family

8/10

Excellent

02 May 2025

アキヒロ

和室の部屋でしたが広く綺麗でした

Leisure Family

8/10

Excellent

29 Apr 2025

Akira

設備は年季が感じられましたが、お安く泊まれたので満足です

部屋にウォーターサーバもあり便利でした

Leisure Self

10/10

Exceptional

19 Mar 2025

Kazuya

部屋は広くて清潔でした。スタッフの皆様も丁寧で親切です。また利用したいです。

Business Self

6/10

Pleasant

03 Mar 2025

しげとうりえ

着いたときおしぼりをもらって、大変感動したのですが、そこで拭いて良いのかお部屋に待っていくのか分からなくて「ここで拭いて渡せば良いですか？」と聞いたら、隣の受け付けにいた女性に笑われました。
お客さんに恥をかかすのはどうかと思います

10/10

Exceptional

16 Feb 2025

サトル

良かった

Leisure Self

8/10

Excellent

07 Feb 2025

Verified traveler

先に一部屋とり、宿泊前日に追加で部屋をとったにも関わらず、チェックインしたときに、部屋を変更して近くにしてもらい助かりました。

Friends_and_family Family

10/10

Exceptional

04 Feb 2025

HIROKO

スタッフさんの対応が良く、快適に過ごせました。
確かにウォーターサーバーの音が夜気になりましたので、チェクインの時フロントで聞いた通りに電源オフにしました。

Business_and_leisure Self

10/10

Exceptional

03 Feb 2025

Tamihiro

残念ながらが現在ホテル内レストランが営業されてませんがホテル周辺に沢山飲食店があるので大丈夫。

Business_and_leisure Self

10/10

Exceptional

26 Jan 2025

Hiroto

建物は古いが、綺麗でした。

Leisure Self

6/10

Pleasant

23 Jan 2025

ともこ

駅に近く、便利。

Business Self

10/10

Exceptional

20 Jan 2025

タケシ

広島での宿泊時はガ−デンパレスを選択するのですが……………予約が取りにくいのが難点です。次回も楽しみに挑戦してみましょう。

Business_and_leisure Family

10/10

Exceptional

18 Jan 2025

Yuri

駅から5分ほどなので便利です。部屋も非常に綺麗でした。

Leisure Self

10/10

Exceptional

14 Jan 2025

ヤスタカ

駅前まで徒歩圏内でとても便利ですよ

10/10

Exceptional

02 Jan 2025

Hiroyuki

広島駅の近くに有り交通の便やショッピングにも良く、大通りから一本中に入るため騒音も無く立地としては最高です。

少し古さを感じる所も有るが、良く手入れが行き届いており問題はありません。

あと嬉しい点としては、各部屋にウォーターサーバーが設置してある所です。

接客も丁寧で気持ち良く泊まれました。

ただ、レストランが併設して無く朝食が弁当だったのが少し残念でした。

全体としては、コストパフォーマンスが非常高いホテルだったなと感じ、次回以降も必ず利用したいと思いました。

Leisure Family

10/10

Exceptional

01 Jan 2025

IKUKO

隅々まで掃除が行き届いていました。

Leisure Friends

8/10

Excellent

24 Dec 2024

Mio

施設は清潔で広さにゆとりがある(今はどこも狭いので)
スタッフもとても親切、ホテルらしいホテル