Name: De Vere Cranage Estate
Address: Byley Lane, Holmes Chapel, Cheshire, CW4 8EW, GB

6/10

Pleasant

12 Jul 2026

Mitesh Nagesh

The property itself is quite nice, and the front desk staff were helpful enough during check-in, but the overall experience was a mixed bag. The rooms are incredibly basic - definitely missing air conditioning on a warmer night; the only real highlight was the Penhaligon’s toiletries in the bathroom.

Unfortunately, the dining experience at the Tempus restaurant really dragged the stay down. The food arrived lukewarm and was entirely lacking in flavor. To make matters worse, while the main hotel team was pleasant, the restaurant staff came across as incredibly dismissive and rude when we tried to get their attention. It’s a fine place for a quick stopover if you don't expect too much, but plan to eat elsewhere.

Friends_and_family Friends

10/10

Exceptional

30 Jun 2026

Einar

Great and well maintained property

Friends_and_family Family

6/10

Pleasant

26 Jun 2026

Rik

Room was tired and bathroom was on it's last legs.
Food was excellent. Setting was great too.

Partner

8/10

Excellent

07 Jun 2026

Stephen

Lovely hotel. Stayed with my wife for her birthday.
We had a deluxe room which was quite a long walk from hotel reception. The room was nicely decorated and the bed was massive!
Only negative points for the room were the amount of cobwebs and dust around light fittings and soundproofing between rooms. We could clearly hear people in other rooms using their toilet facilities.
We used the pool which was warm and changing room was clean and tidy.
Buffet breakfast was superb, there is loads of choices and it is all fresh and delicious!
Overall we were pleased with our stay here and would happily stay again.

Partner

6/10

Pleasant

05 Jun 2026

Andrew

Ok hotel but doesn't live up to the prices charged for a stay. Rooms very dated & in need of a refurbishment. Breakfast just ok & a large queue if you tine it wrong!

Family_with_children

10/10

Exceptional

28 May 2026

ANT

Great place to stay, I would recommend it

Self

10/10

Exceptional

21 May 2026

Paul

Lovely clean hotel, comfy with great facilities, gym, classes and spa

Self

10/10

Exceptional

19 May 2026

Richard

Great stay

Self

6/10

Pleasant

11 May 2026

David

Main building, lovely and as expected, however when checking in, they moved us to a room at the rear, quite modern and average at best

6/10

Pleasant

09 May 2026

Karen

The room was a little tired but ok for what we paid. We were hoping to get room service when we arrived but that didn’t appear to be a thing since there was no menu (or any other hotel information) in the room. We headed to the restaurant where we were waited on by a lovely young lady (Matilda?) However, the food was not good at all. The menu was very limited and uninspiring. We were served the driest pork belly bites we’ve ever tasted (like they’d been reheated multiple times), brown salad leaves, stale, toasted bread sold as focaccia and it wasn’t cheap. Unfortunately breakfast wasn’t much better with multiple items run out (no sausages and minimal beans) despite it not being busy. When I mentioned this to one of the staff there was no apology, just an acknowledgment (which I believe was acted on but too late for us). I’ve stayed multiple times in another De Vere property which has always been fantastic. This one falls way short of the same standard. It was fine for a basic stop over but nothing more.

10/10

Exceptional

04 May 2026

Toni

We love this hotel always clean and staff always seem happy and helpful

Partner

10/10

Exceptional

02 May 2026

Wayne

Reception staff excellent and very helpful.
Lovely choice at breakfast.
Pool staff excellent and great pool.
Will be coming back again soon.
Thanks

Partner

10/10

Exceptional

01 May 2026

Daniel

Really nice hotel, very clean and modern inside. Beautiful grounds and great staff. Would definitely stay here again.

Self

10/10

Exceptional

26 Apr 2026

Steven

We decided on same day to book this hotel last minute as had just arrived back to Manchester airport and wanted to extend holiday time a day longer. We wanted somewhere within range of the Peak District with a pool and Spa facilities etc and De Vere Cranage estate came up in the search looking like it fitted the bill. It didn't disappoint.
Scenic well maintained grounds and good parking on arrival. Quick check in with friendly professional staff. Room was a double on lower floor. Decent size comfortable bed and pillows. Large tv, good wifi, safe, fan, additional heater, iron and board. Tea/coffee making facilities with biscuits etc.
Swimming pool, jacuzzi, sauna and steam room plus extensive gym facilities which are complementary for guests and open from around 07:30 till 20:00 which is good. Very hot sauna and steam room which is what I always hope for. All nice and clean as well. Keypad lockers you just enter a four digit sequence of your choice twice to set it. (I had to ask a guest to show me as hadn't paid attention)
We had a fantastic lovely sunny day and warm evening there so we watched the sunset in a cloudless sky in the grounds along with others.
Breakfast was very good although we arrived at peak time so was busy. A good range on offer that I can't fault at all.
I will most certainly use this hotel when in the area again and give it 10 out of 10.

Partner

8/10

Excellent

22 Apr 2026

Stephen

The gym and pool were good but busy. It's a walk out of town, maybe 20 mins walk to the train station. Very nice staff, bar staff were particularly friendly and welcoming. Had a minor cleanliness issue with my room. They didn't correct it and didn't offer any recompense for it. Not my hair on the chair!

Self

10/10

Exceptional

20 Apr 2026

phil

Really nice place this we stayed with a plan to uber into knutsford cost is around £18..The hotel is set in beautiful surroundings extremely idyllic.
Very clean breakfast was 8/10 staff looked professional with every staff member in check shirts
Will definitely be staying again

Partner

8/10

Excellent

19 Apr 2026

malcolm

Nice hotel, rooms a bit dated but clean, staff are friendly, drink prices are a bit expensive though!

Partner

10/10

Exceptional

19 Apr 2026

Leanne

Stayed here for one night as we were attending a wedding nearby and the hotel was lovely. Room nice and clean and spacious. We also used the pool, sauna and jacuzzi too (steam room was having work done). We spoke to the hotel direct to arrange early check in for a fee so we had longer to use the facilities.
Breakfast was included and it was lovely, continental options along with full English breakfast

Partner

10/10

Exceptional

15 Apr 2026

Sharon

Clean room, staff was lovely and enough parking

Partner

10/10

Exceptional

13 Apr 2026

paul

Great hotel

Partner

6/10

Pleasant

10 Apr 2026

Tony

Overall, disappointing. Room was fine, as expected. I decided to dine in the bar which was very disappointing. No atmosphere and not welcoming. Quality of food was very poor and my only solace was that I didn’t pay £19 for breakfast. Maybe it was a just bad day for the hotel but I wouldn’t return.

Self

10/10

Exceptional

10 Apr 2026

William

Breakfast was good overall, however would have expected to see black pudding on the hot choice and the choice of bread was poor as the brown was very dry. The coffee in the machines did not taste as a quality brand.

Pet

10/10

Exceptional

08 Apr 2026

melanie

perfect thank you rebooked already

Partner

8/10

Excellent

07 Apr 2026

Helen

Was overall excellent, just little points , couple tiny holes in net curtain on window, shower head wouldn't angle downwards , but was great strong shower over bath not walk in , bit of an older style , toilet roll not best quality bit rough , but soap and gel amazing smell, bed was comfy, single beds moved about a bit on wheels.
Pool was good, good length, warm , jacuzzi could have been a little hotter but was nice . Changing rooms had everything, hairdryers , tongs and spin dryer for costumes .Only no private changing cubicles , I used the toilet.
Breakfast really good, hash browns were especially nice .
Staff were really friendly and helpful, lovely quality hotel, and staff add to that quality. We would recommend and plan another visit .
Great grounds too , park like .

Partner

10/10

Exceptional

06 Apr 2026

Craig

Yes very good all round freindly staff and it was all clean and hot tub was warm.

Partner

10/10

Exceptional

29 Mar 2026

Ton

Lovely place

Partner

8/10

Excellent

26 Mar 2026

Simon

Clean room and very friendly and helpful staff when checking in very late.

Self

6/10

Pleasant

24 Mar 2026

Tom

Nursing home vibes

8/10

Excellent

20 Mar 2026

John

Hotel is geared for corporate events rather than individuals

Partner

10/10

Exceptional

15 Mar 2026

Jamie

Lovely hotel. Arrived & was taking my case & work bag to the main entrance to check in when a member of staff (who was walking back after her break) stopped & insisted on helping with my case.

Self

6/10

Pleasant

08 Mar 2026

Joann

No water in the room.
No shower caps or other bits in the bathrooms.
Breakfast was great.
Rooms were nice but kept hearing a rattle of some pipes during the night which affected ted our sleep.

Partner

4/10

Poor

03 Mar 2026

Jane

This is the second of recent stays we have been in very dated rooms, first visit no hot water and this time the cold water tap on the bath didn't work at all!
Spoke to manangement who said we should have called maintenance, however at 7.30am and with 2 dogs who would bark and wake other guests not a considerate option! should have worked in the first place!
Manager did suggest he would contact me after we left but so far he has not!
Not sure we will stay again now, very disappointing as we have stayed there many times in the past!

Pet

8/10

Excellent

26 Feb 2026

Jonathan

Really nice venue clean and spacious rooms
Excellent spa

Self

10/10

Exceptional

23 Feb 2026

Kathryn

Public rooms lovely and seems a quiet oasis but actually so near the main roads

Friends_and_family Friends

10/10

Exceptional

22 Feb 2026

Paul

Top Hotel clean room and good food

Business

4/10

Poor

21 Feb 2026

suzanne

Firstly I love this hotel and have never been disappointed before, however I have come away feeling very let down this time. We used the leisure suit but in getting in the jacuzzi if was frothy on the top and had lots of sand in the bottom of it, it was not clean at all, no where on the site that I booked informed us that work was being done on the leisure suit and that we didn't have full use of everything, the steam room is being replaced so we were unable to use it. Also the amount of noise from teenagers that were staying there was ridiculous, we had them messing around banging in to our door and kicking a football against it late last night.

Family

6/10

Pleasant

21 Feb 2026

Alexander

Food average buy overpriced. Beds are uncomfortable.

10/10

Exceptional

01 Feb 2026

Rob

Lovely place, clean room, nice staff, would highly recommend

Friends_and_family Family

8/10

Excellent

30 Jan 2026

James

Staff and amenities were great
Food and drink was good
Room was so spacious and tidy

Only downside was shower had a curtain which kept on moving when trying to take a shower

Business

6/10

Pleasant

25 Jan 2026

Paul

Everything great apart from being overcharged for the breakfast

Friends_and_family Family

8/10

Excellent

20 Jan 2026

John

just a short overnight stay. room was very comfortable and warm. very clean as well. had a late breakfast but still a good choice on offer. Staff all very friendly and helpful. Didn't use the bar.
Not my first visit. Would highly recommend

Self

6/10

Pleasant

18 Jan 2026

Angela

Room too cold - radiator wasn’t working. Pool was nice. Gym looked good but didn’t use it. Can’t be eco friendly with so much meat/animal products on offer at breakfast. No plant-based yoghurts. All cereals contained milk on the ingredients. We did advise we were vegan before staying. Was room really delux? Not really. No robes, no bath tub, so I’d say no. Staff were lovely and friendly.

Partner

10/10

Exceptional

18 Jan 2026

Sian

The whole experience was really special. Thank you to everyone at the hotel.

Friends_and_family Family

8/10

Excellent

16 Jan 2026

MARK

Staff always welcoming, good nights sleep, good vfm

Business Self

6/10

Pleasant

16 Jan 2026

michele

Having sat down in the lounge , next to the lit fire, I decided to order a coffee and some food , only to find there was a tray service charge of £5! As a woman travelling alone I wanted to sit in what I thought was a lovely hotel lounge, and not a bar where i would feel uncomfortable being alone and have a couple of drinks and a bite to eat. I was very disappointed in this.

Business Self

10/10

Exceptional

04 Jan 2026

Kerry

I cannot fault anything about our stay at this beautiful hotel. Leisure facilities, breakfast and room all excellent.
Would definitely stay again!

Friends_and_family Family

10/10

Exceptional

04 Jan 2026

Thomas

Staff members are amazing and so was breakfast.

Leisure Family

4/10

Poor

31 Dec 2025

Julie

We had booked a room and notified the hotel we were bringing a small dog. The hotel then chose to allocate us a disabled room for no reason, actually this was not very suitable as my small
Daughter could not get on the toilet without help. The room was freezing and at around 5:30am the emergency door next to us was banging open. We did ask for the heating to be increased but ended up staying in one bed to keep warm.

10/10

Exceptional

17 Dec 2025

Martin

.

Business Self

6/10

Pleasant

17 Dec 2025

Joanne

The breakfast was average.
Luke warm to be honest
Felt i was given a table out of the way when others were readily available.
The trip was a break as a couple .
We both work long and unsociable hours.
So the trip was to unwind and relax.
The jacuzzi was out of service with no prior notice.
The Restaurant also closed.
We tried to order a pizza to share also unavailable.
The room we gad was comfortable and clean.
Seemed the far end of the hotel.
No drinking water in the room.
Also z beds duvets travel cots left in corridors.
I think for what we paid it felt a disappointing experience.
Time is precious and we felt that maybe we have higher expectations.
So our trip felt a little disappointing.

Partner

6/10

Pleasant

09 Dec 2025

Therese

Friendly staff. Room was very basic and didn't not live up to expectations

Leisure Family

10/10

Exceptional

09 Dec 2025

Jacqueline

Room lovely and clean

6/10

Pleasant

06 Dec 2025

Carole

The heating didn't work, and got woken up with people outside the room on the corridor for about 20 minutes. But couldn't fault the staff.

Friends_and_family Friends

8/10

Excellent

03 Dec 2025

Rabab

Nice hotel in beautiful grounds. Easy access to the Peak District.

Partner

6/10

Pleasant

28 Nov 2025

raith

Hotel was fantastic also used gym facilities which were great.
Food quality in the bar for evening meal was very poor.

6/10

Pleasant

27 Nov 2025

Adam

The hotel looks lovely and the lounges are very pleasing but the rooms are very disappointing. The rooms reminded me of a care home. My room was freezing - thank god there was an electric radiator in the cupboard as the normal radiators were not working.
Breakfast was nice.

Friends_and_family Family

10/10

Exceptional

26 Nov 2025

Lindsey

A beautiful hotel, friendly staff and really nice spa area.

Partner

10/10

Exceptional

25 Nov 2025

Christopher

Fantastic grounds and location for what we needed, very welcoming at check in, everyone saying hello whilst walking through the hotel it’s the small details I like. Room very clean and comfy beds also nice and warm. Breakfast standard buffet style but can order different style eggs but not mentioned to us upon seating. (Small detail)There was a little black board stating it but only saw it once plated up. All in all great hotel. Big thumbs up

Leisure Family_with_children

10/10

Exceptional

23 Nov 2025

Michael

Staff very helpful & friendly. Hotel is grand & swimming pool great with hot suana.

6/10

Pleasant

09 Nov 2025

Andrew

On our 2nd day when we went for breakfast our room wasn’t cleaned & no complaints replenished so poor housekeeper but the hotel was amazing

Partner

8/10

Excellent

07 Nov 2025

Jennifer

Excellent staff, nice bed, very clean, nice pool

8/10

Excellent

03 Nov 2025

Oliver

Great location, really good breakfast, great service and it was good value. The room was a little tatty and needed updating.

Friends_and_family Family

10/10

Exceptional

01 Nov 2025

Teddy

The rooms are spotless great staff very helpful receptionist very helpful and polite. Will definitely stay again.

Partner

10/10

Exceptional

29 Oct 2025

Kate

The staff were very friendly and incredibly helpful when we had an issue with our room .

Friends_and_family Family

10/10

Exceptional

27 Oct 2025

Michelle

Enjoyable weekend, staff all friendly
Breakfast, bar food and restaurant all excellent

Leisure Family

10/10

Exceptional

27 Oct 2025

paul

V

Business

10/10

Exceptional

25 Oct 2025

Barry

Nice hotel, spa/pool facilities very good

Business

10/10

Exceptional

20 Oct 2025

jaki

Our stay was excellent spotless everwhere, staff amazing room on point also as female with menopause oh my word the room has a portable fan which many hotels fail to have definitely stay here again and definitely recommend this beautiful hotel our stay was faultless thankyou .

Leisure Family

8/10

Excellent

19 Oct 2025

Chris

We were not aware that this was a dog friendly hotel before booking. So we’re very surprised to see lots of dogs around the hotel at all times.
There were dogs barking at each other in the hotel bar on Saturday night, which was very strange and not relaxing at all. We left the bar because of this. We would not stay at this hotel again as a result of the number of dogs in the hotel.

Leisure Family

10/10

Exceptional

19 Oct 2025

Keith

Excellent hotel and staff

Lovely big room, clean and comfortable.
Breakfast had great choice especially gluten free options and the information on ingredients was exceptional.
The bar staff were excellent, they worked very hard even though they seemed to be short staffed as there were often long queues to order.

Partner

10/10

Exceptional

18 Oct 2025

Trevor

Great place.

Leisure Partner

6/10

Pleasant

13 Oct 2025

Louise

Good value for money.

Business_and_leisure Self

8/10

Excellent

07 Oct 2025

Bhaktesh

No USB ports in the rooms for charging phones. No bottle water in the rooms and mini bar would have been nice for the class of hotel, I would have expected this. My wife also commented on that there was no conditioner in the room.
Room was clean, staff were pleasant, although the lady in reception did take us to the wrong floor first for our room.
The building and surrounding grounds was beautiful and although they had electrical points, they were slow - only 7.3Kwh - same you would find in your home.

Leisure Family

8/10

Excellent

06 Oct 2025

Ashley

Nice pool and facilities

Friends_and_family Family

6/10

Pleasant

05 Oct 2025

Mercedes

Disappointed as we had someone knock on our door and run away then was woke up at 3am to kids running up and down the corridors! Which you wound of thought wouldn’t be allowed! So very tired after our stay

Partner

6/10

Pleasant

05 Oct 2025

Paul

Nice wedding but mediocre room

I attended for a wedding. The wedding itself was nice and the meal was good but the room itself was just okay. It was very basic with some issues like taps that were hard to turn off that would drip unless you really turned them with some force. The radiator was also quite noisy and the room itself was very noisy with little soundproofing from people around. The thumb rest on the shower head was also broken so I couldn’t change the spray type.

Friends_and_family Friends

8/10

Excellent

05 Oct 2025

paul

Lovely hotel, plenty of parking

Business

8/10

Excellent

30 Sep 2025

Michelle

We booked a room for two nights. It was a clean room with well stocked tea facilities. Sadly the first night we had very noisy neighbours and perhaps smokers as they were in and out of the room banging doors until 1am. The second night was much more pleasant. Although we were able to park close to our room, it is a little bit of a walk to get back to reception, restaurants and spa facilities. The Spa facilities were small but adequate with a nice sized gym. The food served in the restaurant was fresh and very nice. The staff were all lovely and friendly. We enjoyed our stay.

Leisure Family

8/10

Excellent

30 Sep 2025

leanne

Nice hotel, jacuzzi a bit cold and restaurant service a bit slow. Beautiful grounds and nice room.

Partner

10/10

Exceptional

29 Sep 2025

Louisa

A special shout out to Sian on reception for being so lovely. I turned up at the hotel a little emotional after receiving some bad news and she was really lovely to me.

This was my second stay at the hotel. I think the deluxe room is considerably nicer than the standard room, however, the bed felt really firm.

Otherwise, the grounds and inside the hotel is lovely.

Leisure Self

6/10

Pleasant

28 Sep 2025

James

A lot of noise from from the radiators and had a to change room, the new room was less noisy but not perfect.
Window had a bit of an air leak around it as well.

Leisure Partner

2/10

Poor

28 Sep 2025

Joanna

I booked a deluxe room for our Anniversary we arrived thinking we were staying in the lovely manor shown but when uou get there they put you in what can only be described as barracks the delux bed was to singles pushed together for £135 it was disappointing to say the least

Leisure Partner

10/10

Exceptional

24 Sep 2025

Emjaye

Lovely staff great hotel. Very kind people. Nice food. Fantastic spa and gym

Self

8/10

Excellent

23 Sep 2025

Louise

A great one night stay

Excellent value for money. Spacious room with quality finishes and beautiful toiletries.

Partner

6/10

Pleasant

22 Sep 2025

Barbara

Lovely hotel, staff were very helpful

Leisure Partner

10/10

Exceptional

21 Sep 2025

Margaret

Staff lovely. Rad

10/10

Exceptional

21 Sep 2025

Tim

Nice hotel in lovely grounds. Gym and health suite are well appointed. Room was clean and spacious with a comfortable bed. Particularly liked the Penhaligons toiletries provided.

Leisure Partner

6/10

Pleasant

21 Sep 2025

Tina

Beautiful old building with a grand entrance.
Once inside the rooms are in a huge maze of corridors in a more modern building.
Everywhere is very clean and the bedroom was comfortable but freezing cold. The radiator didn’t work and a plug in heater was brought in by housekeeping.

The restaurant was nicely furnished but had crumbs in our seats when we sat down. The table was sticky also.
It took over half an hour for two drinks to arrive and an hour for our one course meal.
Not impressed.
It wasn’t busy.

Leisure Partner

10/10

Exceptional

16 Sep 2025

Malachy

Fantastic. Would return.

Travelled for a funeral. Perfect stopover. Excellent service. Fantastic room and breakfast was great. Would definitely stay again.

Partner

10/10

Exceptional

11 Sep 2025

Ian

Lovely stay in a fab hotel

Great stay for 1 night in a deluxe room. The hotel really went the extra mile to make our stay special. The hotel and grounds are lovely and staff from check-in to checkout were fab. The meals in the restaurant were top quality and service was excellent for both dinner and breakfast. Will be staying again.

Partner

6/10

Pleasant

03 Sep 2025

tracey

2 night stay

Room nice, pool/gym good. Food in bar ok, average “bar food”. Breakfast good, although was very busy so limited choice on some items, no eggs either morning and little fresh fruit left. Could have done with another toaster as que too long didn’t have time to wait. (This was early morning so not classed as bust time but there was a “show” on nearby) Food that was available was nice.

Business

8/10

Excellent

01 Sep 2025

Verified traveler

Good overall, would return

Lovely hotel, nice decor and facilities. We found the pillows comfy but the beds are a bit hard. Our room was cold so we asked how to put the radiator on and was told the heating was turned off so they’d give us a plug in radiator instead. We waited all night for one to be left outside our door as arranged, however only in the morning did we find that it had been strangely left round the corner from the door so we didn’t see it and had to have a cold room for our newborn to sleep in.

Friends_and_family Family

10/10

Exceptional

30 Aug 2025

Wendy

Helpful, polite staff

Leisure Family_with_children

8/10

Excellent

30 Aug 2025

Emma

The main building is beautiful with lovely lawns and seating areas. The welcome was a little cold. Although we are De Vere Applause members, it was £100 cheaper to book through Expedia so we did- the woman on reception made it very clear we wouldn’t get our usual advantages because we hadn’t booked directly with them. All other staff we met during our stay were courteous and friendly.
The hotel is very large- almost too large and, as such, feels a little impersonal. The walk to our room was very long and, when we asked to move rooms due to being placed in an interconnecting one, the was dealt with swiftly but the walk was even further. Usually this would t be a problem but my husband was walking on crutches due to a broken leg. Luckily, the fire escape door was open which provided a much quicker journey to the car later. Food was good, creative and tasty but extremely expensive. We paid over £90 for bread and dipping oil, two main courses and a bottle of wine. Breakfast was good with plenty of choice however we did notice an unpleasant metallic taste in the water which affected the taste of tea and coffee. All in all a good stay but, if we returned to the area, we would probably choose somewhere else.

Leisure Partner

10/10

Exceptional

29 Aug 2025

Thomas

Another excellent stay thank you.

Leisure Family

6/10

Pleasant

21 Aug 2025

ian

Recent trip

Food reasonable priced - quality is excelllent - quantity is a little light - beer expensive but comparable with others - rooms comfortable - setting is excellent - lots of space - only major gripe was paying £20 daily for a breakfast because it wouldn’t allow me to add them at the time of booking for £14

Business

6/10

Pleasant

21 Aug 2025

Allen

Receptionist didn’t seem to want to help

Beautiful building on the face of it. However, staff could have been nicer. When I arrived the receptions didn’t give me much information nor seem interested in helping. Once I checked in I had to keep calling reception regarding the info on the pool, restaurant etc. would have been helpful if they told me upon checking in.

Business

10/10

Exceptional

21 Aug 2025

Don

Wonderful place to stay

Lovely room, spacious and clean.

Partner

10/10

Exceptional

19 Aug 2025

Jane