De Vere Cranage Estate

United Kingdom , Cheshire
CHESHIRE, Byley Lane, Holmes Chapel
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100 reviews shown

10/10

Exceptional

15 Mar 2026

Jamie

Lovely hotel. Arrived & was taking my case & work bag to the main entrance to check in when a member of staff (who was walking back after her break) stopped & insisted on helping with my case.

Self

6/10

Pleasant

08 Mar 2026

Joann

No water in the room.
No shower caps or other bits in the bathrooms.
Breakfast was great.
Rooms were nice but kept hearing a rattle of some pipes during the night which affected ted our sleep.

Partner

4/10

Poor

03 Mar 2026

Jane

This is the second of recent stays we have been in very dated rooms, first visit no hot water and this time the cold water tap on the bath didn't work at all!
Spoke to manangement who said we should have called maintenance, however at 7.30am and with 2 dogs who would bark and wake other guests not a considerate option! should have worked in the first place!
Manager did suggest he would contact me after we left but so far he has not!
Not sure we will stay again now, very disappointing as we have stayed there many times in the past!

Pet

8/10

Excellent

26 Feb 2026

Jonathan

Really nice venue clean and spacious rooms
Excellent spa

Self

10/10

Exceptional

23 Feb 2026

Kathryn

Public rooms lovely and seems a quiet oasis but actually so near the main roads

Friends_and_family Friends

10/10

Exceptional

22 Feb 2026

Paul

Top Hotel clean room and good food

Business

4/10

Poor

21 Feb 2026

suzanne

Firstly I love this hotel and have never been disappointed before, however I have come away feeling very let down this time. We used the leisure suit but in getting in the jacuzzi if was frothy on the top and had lots of sand in the bottom of it, it was not clean at all, no where on the site that I booked informed us that work was being done on the leisure suit and that we didn't have full use of everything, the steam room is being replaced so we were unable to use it. Also the amount of noise from teenagers that were staying there was ridiculous, we had them messing around banging in to our door and kicking a football against it late last night.

Family

6/10

Pleasant

21 Feb 2026

Alexander

Food average buy overpriced. Beds are uncomfortable.

10/10

Exceptional

01 Feb 2026

Rob

Lovely place, clean room, nice staff, would highly recommend

Friends_and_family Family

8/10

Excellent

30 Jan 2026

James

Staff and amenities were great
Food and drink was good
Room was so spacious and tidy

Only downside was shower had a curtain which kept on moving when trying to take a shower

Business

6/10

Pleasant

25 Jan 2026

Paul

Everything great apart from being overcharged for the breakfast

Friends_and_family Family

8/10

Excellent

20 Jan 2026

John

just a short overnight stay. room was very comfortable and warm. very clean as well. had a late breakfast but still a good choice on offer. Staff all very friendly and helpful. Didn't use the bar.
Not my first visit. Would highly recommend

Self

6/10

Pleasant

18 Jan 2026

Angela

Room too cold - radiator wasn’t working. Pool was nice. Gym looked good but didn’t use it. Can’t be eco friendly with so much meat/animal products on offer at breakfast. No plant-based yoghurts. All cereals contained milk on the ingredients. We did advise we were vegan before staying. Was room really delux? Not really. No robes, no bath tub, so I’d say no. Staff were lovely and friendly.

Partner

10/10

Exceptional

18 Jan 2026

Sian

The whole experience was really special. Thank you to everyone at the hotel.

Friends_and_family Family

8/10

Excellent

16 Jan 2026

MARK

Staff always welcoming, good nights sleep, good vfm

Business Self

6/10

Pleasant

16 Jan 2026

michele

Having sat down in the lounge , next to the lit fire, I decided to order a coffee and some food , only to find there was a tray service charge of £5! As a woman travelling alone I wanted to sit in what I thought was a lovely hotel lounge, and not a bar where i would feel uncomfortable being alone and have a couple of drinks and a bite to eat. I was very disappointed in this.

Business Self

10/10

Exceptional

04 Jan 2026

Kerry

I cannot fault anything about our stay at this beautiful hotel. Leisure facilities, breakfast and room all excellent.
Would definitely stay again!

Friends_and_family Family

10/10

Exceptional

04 Jan 2026

Thomas

Staff members are amazing and so was breakfast.

Leisure Family

4/10

Poor

31 Dec 2025

Julie

We had booked a room and notified the hotel we were bringing a small dog. The hotel then chose to allocate us a disabled room for no reason, actually this was not very suitable as my small
Daughter could not get on the toilet without help. The room was freezing and at around 5:30am the emergency door next to us was banging open. We did ask for the heating to be increased but ended up staying in one bed to keep warm.

10/10

Exceptional

17 Dec 2025

Martin

Business Self

6/10

Pleasant

17 Dec 2025

Joanne

The breakfast was average.
Luke warm to be honest
Felt i was given a table out of the way when others were readily available.
The trip was a break as a couple .
We both work long and unsociable hours.
So the trip was to unwind and relax.
The jacuzzi was out of service with no prior notice.
The Restaurant also closed.
We tried to order a pizza to share also unavailable.
The room we gad was comfortable and clean.
Seemed the far end of the hotel.
No drinking water in the room.
Also z beds duvets travel cots left in corridors.
I think for what we paid it felt a disappointing experience.
Time is precious and we felt that maybe we have higher expectations.
So our trip felt a little disappointing.

Partner

6/10

Pleasant

09 Dec 2025

Therese

Friendly staff. Room was very basic and didn't not live up to expectations

Leisure Family

10/10

Exceptional

09 Dec 2025

Jacqueline

Room lovely and clean

6/10

Pleasant

06 Dec 2025

Carole

The heating didn't work, and got woken up with people outside the room on the corridor for about 20 minutes. But couldn't fault the staff.

Friends_and_family Friends

8/10

Excellent

03 Dec 2025

Rabab

Nice hotel in beautiful grounds. Easy access to the Peak District.

Partner

6/10

Pleasant

28 Nov 2025

raith

Hotel was fantastic also used gym facilities which were great.
Food quality in the bar for evening meal was very poor.

6/10

Pleasant

27 Nov 2025

Adam

The hotel looks lovely and the lounges are very pleasing but the rooms are very disappointing. The rooms reminded me of a care home. My room was freezing - thank god there was an electric radiator in the cupboard as the normal radiators were not working.
Breakfast was nice.

Friends_and_family Family

10/10

Exceptional

26 Nov 2025

Lindsey

A beautiful hotel, friendly staff and really nice spa area.

Partner

10/10

Exceptional

25 Nov 2025

Christopher

Fantastic grounds and location for what we needed, very welcoming at check in, everyone saying hello whilst walking through the hotel it’s the small details I like. Room very clean and comfy beds also nice and warm. Breakfast standard buffet style but can order different style eggs but not mentioned to us upon seating. (Small detail)There was a little black board stating it but only saw it once plated up. All in all great hotel. Big thumbs up

Leisure Family_with_children

10/10

Exceptional

23 Nov 2025

Michael

Staff very helpful & friendly. Hotel is grand & swimming pool great with hot suana.

6/10

Pleasant

09 Nov 2025

Andrew

On our 2nd day when we went for breakfast our room wasn’t cleaned & no complaints replenished so poor housekeeper but the hotel was amazing

Partner

8/10

Excellent

07 Nov 2025

Jennifer

Excellent staff, nice bed, very clean, nice pool

8/10

Excellent

03 Nov 2025

Oliver

Great location, really good breakfast, great service and it was good value. The room was a little tatty and needed updating.

Friends_and_family Family

10/10

Exceptional

01 Nov 2025

Teddy

The rooms are spotless great staff very helpful receptionist very helpful and polite. Will definitely stay again.

Partner

10/10

Exceptional

29 Oct 2025

Kate

The staff were very friendly and incredibly helpful when we had an issue with our room .

Friends_and_family Family

10/10

Exceptional

27 Oct 2025

Michelle

Enjoyable weekend, staff all friendly
Breakfast, bar food and restaurant all excellent

Leisure Family

10/10

Exceptional

27 Oct 2025

paul

Business

10/10

Exceptional

25 Oct 2025

Barry

Nice hotel, spa/pool facilities very good

Business

10/10

Exceptional

20 Oct 2025

jaki

Our stay was excellent spotless everwhere, staff amazing room on point also as female with menopause oh my word the room has a portable fan which many hotels fail to have definitely stay here again and definitely recommend this beautiful hotel our stay was faultless thankyou .

Leisure Family

8/10

Excellent

19 Oct 2025

Chris

We were not aware that this was a dog friendly hotel before booking. So we’re very surprised to see lots of dogs around the hotel at all times.
There were dogs barking at each other in the hotel bar on Saturday night, which was very strange and not relaxing at all. We left the bar because of this. We would not stay at this hotel again as a result of the number of dogs in the hotel.

Leisure Family

10/10

Exceptional

19 Oct 2025

Keith

Excellent hotel and staff

Lovely big room, clean and comfortable.
Breakfast had great choice especially gluten free options and the information on ingredients was exceptional.
The bar staff were excellent, they worked very hard even though they seemed to be short staffed as there were often long queues to order.

Partner

10/10

Exceptional

18 Oct 2025

Trevor

Great place.

Leisure Partner

6/10

Pleasant

13 Oct 2025

Louise

Good value for money.

Business_and_leisure Self

8/10

Excellent

07 Oct 2025

Bhaktesh

No USB ports in the rooms for charging phones. No bottle water in the rooms and mini bar would have been nice for the class of hotel, I would have expected this. My wife also commented on that there was no conditioner in the room.
Room was clean, staff were pleasant, although the lady in reception did take us to the wrong floor first for our room.
The building and surrounding grounds was beautiful and although they had electrical points, they were slow - only 7.3Kwh - same you would find in your home.

Leisure Family

8/10

Excellent

06 Oct 2025

Ashley

Nice pool and facilities

Friends_and_family Family

6/10

Pleasant

05 Oct 2025

Mercedes

Disappointed as we had someone knock on our door and run away then was woke up at 3am to kids running up and down the corridors! Which you wound of thought wouldn’t be allowed! So very tired after our stay

Partner

6/10

Pleasant

05 Oct 2025

Paul

Nice wedding but mediocre room

I attended for a wedding. The wedding itself was nice and the meal was good but the room itself was just okay. It was very basic with some issues like taps that were hard to turn off that would drip unless you really turned them with some force. The radiator was also quite noisy and the room itself was very noisy with little soundproofing from people around. The thumb rest on the shower head was also broken so I couldn’t change the spray type.

Friends_and_family Friends

8/10

Excellent

05 Oct 2025

paul

Lovely hotel, plenty of parking

Business

8/10

Excellent

30 Sep 2025

Michelle

We booked a room for two nights. It was a clean room with well stocked tea facilities. Sadly the first night we had very noisy neighbours and perhaps smokers as they were in and out of the room banging doors until 1am. The second night was much more pleasant. Although we were able to park close to our room, it is a little bit of a walk to get back to reception, restaurants and spa facilities. The Spa facilities were small but adequate with a nice sized gym. The food served in the restaurant was fresh and very nice. The staff were all lovely and friendly. We enjoyed our stay.

Leisure Family

8/10

Excellent

30 Sep 2025

leanne

Nice hotel, jacuzzi a bit cold and restaurant service a bit slow. Beautiful grounds and nice room.

Partner

10/10

Exceptional

29 Sep 2025

Louisa

A special shout out to Sian on reception for being so lovely. I turned up at the hotel a little emotional after receiving some bad news and she was really lovely to me.

This was my second stay at the hotel. I think the deluxe room is considerably nicer than the standard room, however, the bed felt really firm.

Otherwise, the grounds and inside the hotel is lovely.

Leisure Self

6/10

Pleasant

28 Sep 2025

James

A lot of noise from from the radiators and had a to change room, the new room was less noisy but not perfect.
Window had a bit of an air leak around it as well.

Leisure Partner

2/10

Poor

28 Sep 2025

Joanna

I booked a deluxe room for our Anniversary we arrived thinking we were staying in the lovely manor shown but when uou get there they put you in what can only be described as barracks the delux bed was to singles pushed together for £135 it was disappointing to say the least

Leisure Partner

10/10

Exceptional

24 Sep 2025

Emjaye

Lovely staff great hotel. Very kind people. Nice food. Fantastic spa and gym

Self

8/10

Excellent

23 Sep 2025

Louise

A great one night stay

Excellent value for money. Spacious room with quality finishes and beautiful toiletries.

Partner

6/10

Pleasant

22 Sep 2025

Barbara

Lovely hotel, staff were very helpful

Leisure Partner

10/10

Exceptional

21 Sep 2025

Margaret

Staff lovely. Rad

10/10

Exceptional

21 Sep 2025

Tim

Nice hotel in lovely grounds. Gym and health suite are well appointed. Room was clean and spacious with a comfortable bed. Particularly liked the Penhaligons toiletries provided.

Leisure Partner

6/10

Pleasant

21 Sep 2025

Tina

Beautiful old building with a grand entrance.
Once inside the rooms are in a huge maze of corridors in a more modern building.
Everywhere is very clean and the bedroom was comfortable but freezing cold. The radiator didn’t work and a plug in heater was brought in by housekeeping.

The restaurant was nicely furnished but had crumbs in our seats when we sat down. The table was sticky also.
It took over half an hour for two drinks to arrive and an hour for our one course meal.
Not impressed.
It wasn’t busy.

Leisure Partner

10/10

Exceptional

16 Sep 2025

Malachy

Fantastic. Would return.

Travelled for a funeral. Perfect stopover. Excellent service. Fantastic room and breakfast was great. Would definitely stay again.

Partner

10/10

Exceptional

11 Sep 2025

Ian

Lovely stay in a fab hotel

Great stay for 1 night in a deluxe room. The hotel really went the extra mile to make our stay special. The hotel and grounds are lovely and staff from check-in to checkout were fab. The meals in the restaurant were top quality and service was excellent for both dinner and breakfast. Will be staying again.

Partner

6/10

Pleasant

03 Sep 2025

tracey

2 night stay

Room nice, pool/gym good. Food in bar ok, average “bar food”. Breakfast good, although was very busy so limited choice on some items, no eggs either morning and little fresh fruit left. Could have done with another toaster as que too long didn’t have time to wait. (This was early morning so not classed as bust time but there was a “show” on nearby) Food that was available was nice.

Business

8/10

Excellent

01 Sep 2025

Verified traveler

Good overall, would return

Lovely hotel, nice decor and facilities. We found the pillows comfy but the beds are a bit hard. Our room was cold so we asked how to put the radiator on and was told the heating was turned off so they’d give us a plug in radiator instead. We waited all night for one to be left outside our door as arranged, however only in the morning did we find that it had been strangely left round the corner from the door so we didn’t see it and had to have a cold room for our newborn to sleep in.

Friends_and_family Family

10/10

Exceptional

30 Aug 2025

Wendy

Helpful, polite staff

Leisure Family_with_children

8/10

Excellent

30 Aug 2025

Emma

The main building is beautiful with lovely lawns and seating areas. The welcome was a little cold. Although we are De Vere Applause members, it was £100 cheaper to book through Expedia so we did- the woman on reception made it very clear we wouldn’t get our usual advantages because we hadn’t booked directly with them. All other staff we met during our stay were courteous and friendly.
The hotel is very large- almost too large and, as such, feels a little impersonal. The walk to our room was very long and, when we asked to move rooms due to being placed in an interconnecting one, the was dealt with swiftly but the walk was even further. Usually this would t be a problem but my husband was walking on crutches due to a broken leg. Luckily, the fire escape door was open which provided a much quicker journey to the car later. Food was good, creative and tasty but extremely expensive. We paid over £90 for bread and dipping oil, two main courses and a bottle of wine. Breakfast was good with plenty of choice however we did notice an unpleasant metallic taste in the water which affected the taste of tea and coffee. All in all a good stay but, if we returned to the area, we would probably choose somewhere else.

Leisure Partner

10/10

Exceptional

29 Aug 2025

Thomas

Another excellent stay thank you.

Leisure Family

6/10

Pleasant

21 Aug 2025

ian

Recent trip

Food reasonable priced - quality is excelllent - quantity is a little light - beer expensive but comparable with others - rooms comfortable - setting is excellent - lots of space - only major gripe was paying £20 daily for a breakfast because it wouldn’t allow me to add them at the time of booking for £14

Business

6/10

Pleasant

21 Aug 2025

Allen

Receptionist didn’t seem to want to help

Beautiful building on the face of it. However, staff could have been nicer. When I arrived the receptions didn’t give me much information nor seem interested in helping. Once I checked in I had to keep calling reception regarding the info on the pool, restaurant etc. would have been helpful if they told me upon checking in.

Business

10/10

Exceptional

21 Aug 2025

Don

Wonderful place to stay

Lovely room, spacious and clean.

Partner

10/10

Exceptional

19 Aug 2025

Jane

Stayed here lots of times, relaxing and staff very accommodating

Business_and_leisure Family

10/10

Exceptional

15 Aug 2025

Verified traveler

One night stay

Food was amazing, we really enjoyed our one night stay, would recommend.

Partner

10/10

Exceptional

13 Aug 2025

Sarah

Great family visit

Lovely cool bar area, lots of seating. Room was just as hoped, clean, accessible to outdoor area for the dog, comfortable bed, including child bed. The grounds are incredible.

Friends_and_family Family

10/10

Exceptional

12 Aug 2025

Jacques

Devere Cranage

An excellent hotel in a tranquil setting, ideal gateway from the city's daily grind.

Friends_and_family Friends

8/10

Excellent

12 Aug 2025

David

Lovely old hall, very nice modern bedrooms, good garden bar

Leisure Partner

2/10

Poor

10 Aug 2025

Imperial

We been charge 55£ fo a breakfast, which was absolutely a joke nothing to eat only eggs and bacon and hash brown.
In this lrice i pay i can get a fu breakfast outside witj desert

Leisure Family_with_children

10/10

Exceptional

08 Aug 2025

Gail

Excellent Stay for the price. Nice room and grounds are lovely too. Was quiet couldnt hear anyone else areound us . Pool, jaccuzi, sauna and steam room all well kept and clean. Free filtered cold water around the hotel which is nice as I prefer filtered when I stay away from home. Staff were friendly and for the price just cant fault it.

Leisure Partner

10/10

Exceptional

07 Aug 2025

Verified traveler

Comfy beds and great breakfast !

Great hotel - lovely staff and the breakfast was really well equipped. Comfy beds. We had a great stay.

Partner

4/10

Poor

04 Aug 2025

Kritima

The decor and bathroom was bit outdated and the separate hot and cold tap was inconvenient

Business_and_leisure

8/10

Excellent

31 Jul 2025

Steven

De Vere Carnage Estate

Had bar snacks, were good and breakfast was very good with an excellent selection. Could do with another toaster for the breakfast time as the queue was far too long. WiFi was ok easy connection. Good leisure facilities, plenty of parking and nice location in lovely grounds. Slightly disappointed, no mineral water in room. The only observation I would like to mention would be the room doors banging shut at night and early morning as the door armatures seem a little over zealous. This may be to with fire regs etc but does disturb guest sleeping and it certainly did ours. Overall would again but maybe in a deluxe option.

Partner

8/10

Excellent

29 Jul 2025

Simon

Good room for price. Access to pool was a bonus.

Partner

10/10

Exceptional

27 Jul 2025

Daniel

Relaxing night whilst working, breakfast slef service was well managed. Staff wrte friendly

Leisure Self

10/10

Exceptional

25 Jul 2025

Susan

Very nice staff and breakfast was fantastic .

4/10

Poor

21 Jul 2025

Verified traveler

Breakfast is not as good as before when tea or coffee was delivered to the table. Now seems to be DIY.

Friends_and_family Family

8/10

Excellent

14 Jul 2025

Rajesh

A pleasant stay.

A lovely location, Estate, grounds. Room was comfortable, however no AC.
Was told it's a Listed Estate and none of the rooms have AC.

Partner

2/10

Poor

09 Jul 2025

Louise

Pool woes, check the fine print.

A lot of confusion about the use of pool and the age restriction of 16 (unless its the weekend). This information is tucked away at the very, very, very bottom of all the information from Hotels.com. Further up the page there is a lot of talk about how family friendly the place is a how good the pool is. Just be aware if you have wee ones. The room we were given faced onto the bins and a lane where people were walking by frequently. Apparently, there had been an alternate room but it was never offered. We didn't stay, got a bad vibe from staff who were very kurt when we raised the issues. Hotels.com did try to resolve any issues but to no avail. We would not have booked the hotel had the age restriction been clearer.

Friends_and_family Family

10/10

Exceptional

07 Jul 2025

Mark

Beautiful hotel in a great location

A lovely hotel, very clean, tidy and modern. Breakfast was plentiful with lots of choice. Plenty of space in the restaurant and places to relax. This hotel is in a great location with quite a few eateries within a 5 min drive.

Partner

10/10

Exceptional

05 Jul 2025

Samantha

Lovely place.

Partner

10/10

Exceptional

02 Jul 2025

Victoria

Good location to surrounding areas, lovely clean hotel, nice rooms - good amenities, gym excellent. Will stay again.

Friends_and_family Family

10/10

Exceptional

29 Jun 2025

Bee Bee

Lovely hotel in beautiful surroundings. Staff were friendly . Room was spotless with lots of coffee etc . Leisure centre was an added bonus

Leisure Partner

6/10

Pleasant

26 Jun 2025

Kerry

Disappointed at the price they charge

Lovely setting in a beautiful place but not enough out door rubbish bins the ones there were overflowing with rubbish and one in the back car park was disgusting and obviously there had been a flood and smelt like sewage, the menu is very limited and way to expensive and would be better if a separate room service menu plus some rooms in need of a upgrade also rooms are very hot

Partner

2/10

Poor

24 Jun 2025

Verified traveler

Noisey

Noisy even though it was meant to be a quiet room.

You can hear people using their bathrooms, snoring etc.

Business

6/10

Pleasant

23 Jun 2025

Sarah

There had been an event over the weekend lots of people around bit chaotic and messy to be honest. Receptionist was nice and helpful but we found it to be more of a conference place than an hotel. Swimming pool was amazing

Friends_and_family Family

8/10

Excellent

23 Jun 2025

Verified traveler

Visit to North West hifi show

Visited the North West hifi show and stayed 2 nights in order to explore the local National Trust properties. Room ok but no a/c so quite uncomfortable in room as warm. We were given a room in the same corridor as the hifi show so a very busy area and window directly onto courtyard where record stall sellers and live music. Asked for fan for room on arrival at reception but did not arrive. Breakfast service poor as no one came to table to ask if we wanted tea or coffee, we therefore had to ask a staff member. Spa area very pleasant and staff helpful. Had a good swim, jacuzzi and sauna.

Partner

10/10

Exceptional

15 Jun 2025

Laurent

Great service

Business

10/10

Exceptional

12 Jun 2025

michael

Good gym and great rooms

10/10

Exceptional

11 Jun 2025

Wayne

Great venue, food, staff and grounds

Business

10/10

Exceptional

11 Jun 2025

Wayne

Lovey venue, food and staff

Business

10/10

Exceptional

10 Jun 2025

Shaun

Lovely relaxing stay in style. Nice food and facilities. Gym pool sauna.

Business Self

4/10

Poor

08 Jun 2025

Tim

Restaurant first class, room good, staff great, being woken up at 5am by people shouting / talking in the corridor ruined my stay, hardly slept.

Self

6/10

Pleasant

08 Jun 2025

Rochelle

Overall a good stay. Clean hotel and very comfortable bed. Good breakfast. Spoiled by fire alarm going off at 3am which I suspect was due to other guests smoking weed which I could smell all along my corridor and in my room. Not the hotels fault.

Partner