Name: htop Royal Star
Address: Vila De Blanes, 70, Lloret De Mar, 17310, ES

2/10

Poor

28 Jun 2026

Jimena

Not clean, not as pictured, very old and outdated. Really bad.

Family_with_children

6/10

Pleasant

27 Jun 2026

Sophia

Its what you expect for a budget friendly hotel , The food is very basic and not a huge selection the hotel itself needs a lot off work done it’s very dated and the shower leaks everywhere in the bathroom when running, the walk to the beach is about 15-20 minutes from the hotel but there is taxis about or the hotel can call them but on another note the staff are really helpful and there is two pools which are very clean and the hotel is around loads off shops and food places so good location

Partner

6/10

Pleasant

04 Apr 2026

Laura

Clean rooms and hotel generally, staff were very helpful and spoke good English. Indoor pool although booked a place others had stayed and was around 40 people in the indoor pool area not 20 as they say it should be for booking. Buffet was ok, found food to eat but was mostly fish. Rooms very thin walls and could hear everyone at night. I would not say it’s a four star hotel, more like a 3. Overall for the price I paid as was cheap it was fine but would not want to pay high rates for this.

Friends_and_family Family

8/10

Excellent

17 Mar 2026

jimmy

Location, spa and breakfast are great. The room are lil outdated but it compensates with the viewing. Car park is a nightmare so plan accordingly.
However, I would stay there again.

Family_with_children

4/10

Poor

13 Feb 2026

JOHN

The room was never cleaned no clean towels

Business_and_leisure Self

10/10

Exceptional

24 Oct 2025

Katie

Nice place

Leisure Self

6/10

Pleasant

18 Oct 2025

David

Food for the evening meal was terrible.All on offer was cheap and nasty. Breakfast was better.

6/10

Pleasant

04 Aug 2025

Deirdre

Rooms a little small for 4

The room was not ready when we arrived even though we arrived two hours after check in, we were given the key and upon entering the room realised that it had not been cleaned from the previous guests. We were given a complimentary drink and when it was ready we were short a bed for our group so had to go back to reception to get this sorted, which it was, the room was very small for 4 ( 2 adults and 2 children aged 11 and 13) to keep this in mind when booking as I was going expecting it to be a little bigger from the angle of the photographs on website!
Very busy hotel and not enough loungers at pool area, staff were pleasant overall and the breakfast is very varied and caters for all needs. Overall a pleasant holiday

Friends_and_family Family

8/10

Excellent

15 Jul 2025

Ronnie

everything was ok

Leisure Self

8/10

Excellent

12 Jun 2025

Samantha Claire

The walls were very thin and you could hear people’s entire conversations and coughing. Other then that, it was perfect!

Leisure Family

10/10

Exceptional

23 Sep 2024

Kulbinder

Exellent place to stay but now they have a lot off youngster’s coming who the hotel can control late at nights as they are ranting and raving into the early hours off the morning and you can’t get to sleep till 4am been going to the same hotel for last 7 years but I think it’s time to change as hotel staff did nothing about the youngsters

Partner

4/10

Poor

17 Sep 2024

Paisley

SO loud. The walls are thin and it was a 24/7 party on the pool deck. I am a heavy sleeper and woke up multiple times

2/10

Poor

11 Aug 2024

Verified traveler

Avoid this hotel full of youngsters who party all night running up and down the corridors and playing music at 5am
Definitely not recommended if you value your sleep

6/10

Pleasant

10 Aug 2024

Chris

Not impressed

Hotel is nice but not a 4 star, staff are friendly and the food was decent, but the facilities not great the pool is not very big and they do not have enough loungers or umbrellas, only opened one bar in the begining of August and the clientèle is not family friendly as there was more 18 to 20s getting wasted and running round the hotel screaming and banging doors and fighting with each other. Security sometimes tried to no avail and we even threatened the hotel with involving the police which did make them push a little harder.

Friends_and_family Family

10/10

Exceptional

24 May 2024

Kulbinder

Review as above

I’m a regular at this hotel twice yearly for the past 5years but the beds are still the same uncomfortable they need to change the beds everything else is 5*

I only come to Lloret to relax and get away from work for few days

Partner

8/10

Excellent

13 May 2024

harry

Nice hotel with balcony and pool.
Entertainment in the evening.
Breakfast was good and the staff were friendly and helpful.
Walking distance to the resort centre, beach and bus station.
Would stay again.

Leisure Self

10/10

Exceptional

08 May 2024

Marta

Very supportive staff

6/10

Pleasant

12 Mar 2024

Ian

Good price

Was a nice stay no problems

Partner

4/10

Poor

05 Mar 2024

Ian

Good location but in need of renovation

Hotel could do with some improvement on the rooms and bathrooms. It's one of those hotels where you can hear your neighbours footsteps and everywhere they say. I would say it's okay for a one night stay but not for a week you would miss out on your sleep.

Partner

10/10

Exceptional

21 Feb 2024

Ronnie

ok

Leisure Self

2/10

Poor

09 Sep 2023

Mihail

worst hotel you don't deserve 4 stars

Family_with_children

6/10

Pleasant

14 Sep 2022

Susan

The room was clean and drinks were fine. Entertainment was Poe (lack of engagement). Food was cold, unsure what many of the dishes were and tasted bland

Friends

6/10

Pleasant

20 Jun 2022

Verified traveler

Disappointed

I will not stay in this hotel again. We booked online for a price, and they charged us 40 euros more. In addition, the A/C did not work well in the rooms, the beds were not good and the rooms were outdated. Not a great experience, more like sleeping in a sauna. The staff was very helpful and understanding.

Friends_and_family Family

8/10

Excellent

29 Sep 2021

Sheila

The food was cold

Leisure Family

4/10

Poor

26 Aug 2021

Dean

☹️

For the price we paid we got what we expected but it’s by no means a 4 star hotel, room wasn’t the cleanest and also paid for WiFi that did not work in the room, hotels needs to do a better job of social distancing and mask wearing

Partner

6/10

Pleasant

18 Jul 2021

Nigel

Very disappointed with our stay,

Friends_and_family Family

2/10

Poor

13 Nov 2019

Verified traveler

Three day stay started with being shouted at by waitress Lola. Made a complaint to receptionist Sabina, she stared and rolled Her eyes at us. Very rude with no customer service skills. We had to pay for the spa facilities and there was a power blackout whilst we were in the steam room and it never came back on, when we told receptionist Sabina she rolled her eyes as if to say we were lying. I then told her I had worked in Accor hotels and her behaviour was totally unprofessional. She then dropped the refund in my sisters hand a stormed off without a word. The hotel was generally clean and the rooms looked clean, but we had a major problem and it resulted in a full refund after much stress. If a representative for h.top hotel chain would like to comment or make contact please do. Total disaster from start to end. We Stay in h.top hotels a lot and have never Had these problems. The receptionist Sabina really made things a lot worse with her total rudeness and she is a very bad representative for the hotel chain. If it was my first time in a h.top hotel I definitely would not want try another one. So I suggest she has training in how to treat guests. Cleaning staff need to be retrained in hygiene.
Manager totally refused to see me when I requested to see him concerning the very delicate situation, I then was left waiting for 45 minutes and my airport transfers had to wait. The manager should have dealt with my complaint and not the receptionist. Not happy

Leisure Family

8/10

Excellent

18 Oct 2019

ERIC

Eah1st

Had stayed previous so return just as happy

Partner

10/10

Exceptional

03 Oct 2019

Verified traveler

It was walking distance to the beach and shops. It was a lovely get away for mr and my partner. Would go back again

Leisure Partner

8/10

Excellent

24 Sep 2019

Nicole

Absolutely great 👍

It’s not a 4 star but it is spotless, it’s basic decor and beds, but has fantastic hotel facilities.

The fact you can use your all inclusive card at their other hotels we enjoyed too as they have different set ups, one close to the beach for example was lovely.

The staff fabulous, the food fantastic for a meat eater, being a vegetarian I knew it would be chips and pasta and it was generally but every night there was a vegetable type and salad so it was easy to make a meal, I have no complaints. You don’t get quorn these places and I think that’s what the moaners want.

The hotel is in a party district so it can get rowdy people there, I was personally embarrassed by some of the brits at the hotel, showing us up in true Brit fashion.

The entertainment was brilliant, really couldn’t fault it.
Rooms cleaned every day.
Food literally on tap until 11pm, you cannot go hungry.

My only disappointment was the indoor pool, cold and shallow, otherwise everything was great for a 3 star .

I’d definitely go back to the area, I’d be happy at this hotel but possibly would choose the one nearest the beach. Either were lovely 😊

Fly into Girona and the hotel is 20 mins away, it was cheaper to hire a car for £25 for 5 days than £40 each way transfer.

Partner

2/10

Poor

13 Sep 2019

Verified traveler

You should consider few things before to book, the hotel have more to do with 1 star facilities , very noisy ,very old, admins trying to maximise your spending in hotel. you must pay for using internet , no fridge but you can hire one , no table in the room so you can eat .I'm not sure if you will feel good when you understand that the hotel situated on the back of the main cemetery .

4/10

Poor

06 Aug 2019

Verified traveler

Very dated , in need of decoration throughout. Room was for 3 adults but 2 single beds and one small child size camp bed. Restaurant staff never smiled in 5 days ! Check in and check out staff abrupt and need to learn to smile too . It’s central for everything and liked the resort but wouldn’t stay in this hotel again or recommend it to anyone

Leisure Family

10/10

Exceptional

08 Jun 2019

Verified traveler

Good Hotel

4 of us stayed here. Great hotel, clean & staff were excellent. Food was ok.

Family

8/10

Excellent

01 Jun 2019

Latisha

I wasnt happy you have to pay for wifi. Some of the the staff was very rude walking away from me when talking to them. On my last night there was ants in my room.

Leisure Family

10/10

Exceptional

25 May 2019

Steve

Great value for money. Large variety of food, meats,
salads, breads, desserts and beer, wine, water and coffee and juices available at meals. 2 descent sized deep pools outdoor and 1 indoor with gym and spa. The entertainment staff try their best and are friendly. We found all the staff to be helpful and friendly. Cards instead of wrist band, if you're there as a couple you have to carry around 5 cards, room key, 2 A.I. cards and 2 glasses cards. ( You have to hand these in when ordering your drinks in the bar, so you will bring you're glasses back. This isn't as much trouble as it sounds.) We had a great time, even though the weather was only average.

Leisure Partner

6/10

Pleasant

22 May 2019

barry

adequate

hotel needs a bit of tlc ,but as we were out most of time adequate

Friends

8/10

Excellent

03 Apr 2019

Al

Restaurant host (male in a suit) was demonstratively snobbish and provided very poor service to foreign guests while being overly friendly with the Spanish speaking vacationers. The host spoke English fluently but was very reluctant answering questions or discussing issues in English. On a few occasions, the host did not even greet us at dinner - neither in English, nor in Spanish.

Leisure Family

10/10

Exceptional

21 Nov 2018

jason

Nice hotel great position for town center

Stayed here many times hotel is in a great location for bars night life beach. I went full board this time nice room over looking a pool food was nice this time off year not many places open so full board was the best option for me. Had a nice rest

10/10

Exceptional

11 Oct 2018

mctaggart

hotel was realy good plenty of choice foodwise indoor pool and sauna
great when weathers not so warm bar and restaurant staff excellent would definately reccomend

4/10

Poor

06 Sep 2018

Michael

H TOP ROYAL STAR NEEDS A REVAMP AND NOW

WE HAVE STAYED AT THIS HOTEL BEFORE MANY TIMES AND BEEN VERY HAPPY WITH IT BUT THIS TIME IT WAS AWFUL....1 THERE WAS AROUND 100 PLUS WATERSPORTS KIDS AND THEY WERE JUST ALOUD TO RUN RIOT IN THE HOTEL AND NOT OUT AT THERE COMPATITION AND THEY WAS ALL ALOUD IN THE FOOD HALL TOGETHER AND IT WAS JUST A JOKE (PICKING UP FOOD WITH THERE HANDS TASTING IT AND PUTTING IT BACK,IT WAS JUST BEDLAM)IT ONLY SEEMED TO CHANGE ON OUR LAST DAY AFTER MANY COMPLIANTS FROM MANY OTHER GUESTS AND OURSELVES WHEN THEY ONLY LET IN 20 AT A TIME THE FOOD ALSO WAS NOT UP TO THE STANDARDS IT HAS BEEN B4...2 THE BAR SERVICE WAS BEYOND A JOKE APART FROM 2 STAFF WHO WERE ALWAYS HAPPY THE REST (6 OTHERS) WERE JUST RUDE AND THE PLASTIC CUPS THAT YOU HAVE TO DRINK FROM ARE 2 YEARS PAST THERE SELL BY DATE....3 THE ROOMS ARE THE SAME AS THEY WERE 10 YEARS AGO WITH ALL THE AMENITIES (BEDS CURTIANS,BATHS SHOWERS ,TOILETS ,SINKS}ALL IN MUCH NEED OF UPDATING AND KEEPING A LOT,LOT CLEANER...4 RECIPTION STAFF ARE VERY HELPFULL WHICH I WILL SAY IT THE ONLY GOOD THING HERE NOW....IT MAY BE A SPANISH 4 STAR BUT ITS NOW AN ENGLISH 2 AT BEST....ITS A GOOD JOB WE HAVE A LOT OF FRIENDS LIVING OUT THERE AND THAT THERE ARE MANY GOOD PLACES TO EAT AND DRINK OUT...IM SO SORRY TO WRITE THIS BUT THE H TOP ROYAL STAR WAS ALWAYS OUR FAVORITE TO STAY IN OUT THERE BUT NO MORE!!!!

Family

6/10

Pleasant

04 Aug 2018

gemma

Nice hotel close to the beach

Nice hotel,rooms cleaned everyday.A bit noisey on a night time in the corridors.Food ok always found something,card system a bit of a pained for food and drinks for all inclusive.Would go back to this hotel 🙂

8/10

Excellent

22 Jul 2018

John

Location is great

It is a great place in terms of location to the beach and city centre. The price is good as well

6/10

Pleasant

14 May 2018

Verified traveler

I stayed between the 9th-13th May during the Spanish grand prix. The hotel was predominantly full of Spanish guests with all entertainment naturally catering for this audience. Other than the receptionists very few of the staff spoke English and communication was tough at times. The hotel was generally clean throughout and in a good location, about a 5 minute walk from the main bars leading to the beach. The spa was chargeable as was WiFi.

Friends

4/10

Poor

09 Apr 2018

Steph

Not 4 star

Clean rooms, food very disappointing. Some of the bar staff need trained in customer service. A lot of traffic noise from main road, could also hear the person next door snoring all night.

8/10

Excellent

09 Nov 2017

Maureen

Helpfully reception

I enjoyed my stay here and would to mention one reception lady in particular her name was Jessica and she went above and beyond her job to help me me twice with problems concerning my transport home. She is brilliant and would like to give her my thanks

4/10

Poor

14 Aug 2017

Verified traveler

Not 4 star

Plus points - Staff were great and the location wasn't too bad (10 minute walk to 3 different beaches)
Negative points - The hotel is like a throwback to the 70's. It is a 2 star at best. The noise at night is incredible with hundreds of teenagers coming back from the clubs. It's beside a main road and the traffic noise alone takes a bit of getting used to. The hotel could do with investing in some sort of soundproofing. You could hear someone cough in the next room like they were in your room.

8/10

Excellent

11 Jul 2017

Verified traveler

Decent hotel food was ok all in all not too bad

Partner

10/10

Exceptional

25 Feb 2017

jason

good hotel food was lovely for price rooms are nice and big. for priceits great

8/10

Excellent

07 Nov 2016

Mrs Oludotun Esther

Good hotel needs things that matter to customers.

We love staying at Royal Top Star hotel, this is our fourth time of staying there within two years. Food is great, house keeping service is good, staff are professional. However we have never been given a double bed as a husband and wife. We always request for one during booking and at the reception during our stay but none has never been provided.
Lack of having double bed may prevent us to patronise them in future.

Partner

2/10

Poor

27 Aug 2016

Verified traveler

Nasty

This is not Spain. Full of everything that is bad about Britain.

6/10

Pleasant

04 Aug 2016

ran

מלון נחמד לחברה צעירים

Family

6/10

Pleasant

13 Jun 2016

Verified traveler

CHEAP but this it is not a 4start hotel

CHEAP but this it is not a 4start hotel, average food quality, old fashion hotel, far from the beach.

10/10

Exceptional

16 Oct 2015

Chris

One night only

Good value for money

Partner

6/10

Pleasant

30 Aug 2015

Gemma

Not to the quality of its former glory.

Cheap and cheerful. Hotel is going downhill though. Stayed here before and received a much better service.
Staff are not ever in a hurry to serve in any area of the hotel.
Card for drinks is over the top and slows down service in the bar and restaurant.
Dining room needs more staff. Tables never cleaned quickly enough and food not replaced in a timely manner.

Family

8/10

Excellent

30 Aug 2014

Hamid

Close to the beach.

The staff are friendly and helpful. Most of them could speak English.

6/10

Pleasant

20 Apr 2014

Verified traveler

average hotel

Same as most reviews paper thin walls , meaning very little sleep during the night
1980 hotel decor
Could not fault the food or drink for the package deal we took

4/10

Poor

06 Jun 2013

Verified traveler

dissapointing

the air conditioning was not switched on for the hotel until it reached 24 centigrade, pool dirty, corridors noisy at night

2/10

Poor

23 May 2013

pinkest_teddy

not for the all inclusive lover

FOOD:we ate out every day and night due to the poor quality and lack of variety of food. if you don't like fish or pasta there's nothing for you. there is salad but mostly out of date. there is sometimes fries which are reheated and dried out.DRINKS:You have to carry a card around with you,can only get 1 drink at a time which is in a small plastic cup.this made queues longer and inconvenience of finishing your 1 small drink at the same time to go to the bar for the next.if you want a drink at snack time you have to get it at the bar and carry it to the other side of the hotel then take your cup back afterwards.ROOM:there is no air conditioning in the whole hotel.they have air con vents and thermostat but it doesn't work in any of the rooms(confirmed by reception)sometimes you get hot air through the vents which you can't stop even when the room control is in the off position.beds are extremely uncomfortable.most room views are of concrete walls and some of a graveyard,we could see vomit, tissues spilled drinks, empty bottles etc on the balcony below which was there for around 5 days.one lamp was hanging off the wall in our room with loose wires.STAFF don't want to know if you have a problem and threaten to call the police if you complain about anything like we did about the air con and being really hot in the room.because of the treats we decided to leave complaints til after getting home.one couple checked out because the room was so hot.check tripadvser for more detail

6/10

Pleasant

07 May 2013

colleen

family

hotel was clean but the food was disapointing i do not feel the 4* rating is correct more 3*

Family

4/10

Poor

03 May 2013

Sanya

Not so amazing place to stay

Not 4 stars at all, more something like 2 or 3 stars. Old school hotel, loud guests and you can't sleep until they close the bar at 12-1 am. Beds not comfortable at all. In general go somewhere else. The only good thing is that they clean the rooms every day so that's fine.

6/10

Pleasant

21 Nov 2012

Sharon

Close to town centre

Very good value for money. Good choice of food. Rooms kept clean. However, not enough staff on the reception desk at check-in times and to clear tables in the dining room. Cutlery not available and when staff were asked for cutlery guests were pointed to other areas to go and find there own. Not acceptable in a 4 star hotel. Excellant bar staff in the restaurant and lounges.

Family

2/10

Poor

21 Sep 2012

Verified traveler

hotel

very noisy at night drunk people shouting and screaming is not going to rest we are not satisfied.

6/10

Pleasant

27 Jun 2012

Verified traveler

Your 'typical Costa Brava Experience!'

Great if you want a cheap 'typical Costa Brava' experience.
Not a four star hotel as it lacks those special touches that really make a great hotel but... the staff were friendly and helpful, the rooms were clean and maintained to a high standard and the food, (despite what has been written) was actually very good!

2/10

Poor

07 May 2011

Huong

Spain

Dont come here with kids, it was noise , bad, no clean and staff is soo rude. DONT STAY HERE!!1

6/10

Pleasant

30 Aug 2010

Jens

We were a family of 4, and it was very noisy at night, there were no internet avalilable at the rooms, rooms very small, it is not a 4 star hotel (more a 3 star), but otherwise it was clean, food was O.K, it is a litte far from the beach and centrum

2/10

Poor

02 Aug 2010

Verified traveler

The hotel Royal Star - very poor service

Very poor services of hotel, unpleasant personnel especially in dining room, almost hostile.
Food was awful. Very noisy, no order in hotel, guests were making huge noise during the night and no one to worn them. Very lazy staff in bars. Impression is totally negative.

8/10

Excellent

05 Sep 2009

g

Good value for money!

Hotel was cheap and cheerful but probably not a 4star!!!

BIGGEST PLUS is they have ITV and BBC in the rooms!

Both pools were ok but you have to move about a lot as the buiding shades part of the pool during the day.
Beach only 10 mins walk away.
DIDN'T LIKE the fact they don't do poolside snacks - you have to go to the lunch room to eat!
Gym not brilliant but ok!
No fridge in the rooms!
But we had a lovely holiday and it was comfortable and relaxing for a week away!

6/10

Pleasant

19 Apr 2009

G

Needs re-vamp

A nice, but very dated hotel. The entire hotel needs re-painting, re-carpeting and an overall facelift. The buffet food was terrible. The indoor swimming pool was a one metre deep kids paddling pool. There was a charge for internet, steam room and sauna. The free laundry service was again charged for. Reception messed up our room allocation twice. A nice place for a short break, but a distance from the sea.

2/10

Poor

15 Jul 2026

Cindy

Le spa etaot fermer j ai laisser une demande stipulant que je voulais etre au rez de chausse avec ma cousinr je me suis retrouver au 2 eme etage et ma.cousine au premier il manaquer un lit on a du me le ramener plus tard je n y retournerai plis

Friends_and_family Family

8/10

Excellent

09 Jul 2026

Albert

La habitacion estava bien i limpua

Self

10/10

Exceptional

06 Jul 2026

RICARDO

Para repetir. .

Self

6/10

Pleasant

15 Jun 2026

susana

Hotel que todo y tener 4 estrellas , las roza nada más. Habitaciones un poco descuidadas, piscina pequeña para tantas habitaciones, falta de control de cierto perfil de turista,escandaloso, borracho y irespetuoso.
El menú muy bien, el personal de comedor excelente.
En general es un buen hotel venido a menos.

Family

4/10

Poor

14 Jun 2026

David

Habitaciones antiguas, mal conservadas ,
Restaurante súper sucio
Y sobretodo ponerme cara al cementerio es lo que menos gracias me causo

Friends_and_family Family

2/10

Poor

26 May 2026

LYDIE

A fuir ! C'est le premier hôtel où l'on n'a pas pu se reposer.
Chambres non insonorisees, personnel de l'accueil pas aimable et qui n'explique pas l'offre all inclusive (qui d'ailleurs n'est pas intéressante car boisson bas de marque pas bonnes).
Aucune gestion des personnes alcoolisés à la piscine et spa qui apportent leurs enceintes et hurlent.
Chambres avec des lits jumeaux (sympa pour les couples) et fenêtres qui ne se ferment pas à clés.
Pour la piscine, pas assez de transats alors qu'ils en ont et ne veulent pas les sortir. J'ai demandé à mes nettoyer car fiandes d'oiseaux dessus en plus.
En bonus pas de parking, il faut se garer dans la rue (gratuite quasi partout) mais peu de place. Nous étions hors saison, cela doit être un enfer en saison estivale.
Pour les repas, du choix mais salle très mais alors très bruyantes (tout résonne).
Enfin l'équipe d'animation était nulle. Ils ne vont pas voir tout le monde et font toutes les animations en espagnol.
En bref choisissez ailleurs si vous voulez profiter de vacances.

Partner

8/10

Excellent

22 May 2026

Alicia

L'hôtel etait très bien. Bonne animation par contre chambre très mal insonorisé c'est comme si nous dormions avec les fenêtres grandes ouvertes

Family_with_children

6/10

Pleasant

14 May 2026

Evelyne

Plusieurs séjour chez eux, mais malheureusement les nuits sont toujours aussi bruyantes avec des gens qui ne respectent pas la tranquillité des gens qui dorment !!!!!

Partner

6/10

Pleasant

14 May 2026

patricia

Piscine intérieur froide, jacuzzi en travaux

Partner

10/10

Exceptional

29 Apr 2026

Sabrina

Au top continuer comme ça merci pour tous

Partner

6/10

Pleasant

18 Apr 2026

Georgia

The hotel is definitely not a four-star property, but overall it was still a nice stay. I would consider going back if I visit Lloret de Mar again. The room was clean, and the food was decent—nothing amazing, but perfectly fine. We paid for breakfast, and it was good.

One thing I did notice was that the glasses weren’t always properly cleaned. One morning I went to get some water, picked up a “clean” glass, and it still had dried food on it, which suggests the dishwasher hadn’t done its job properly.

What made this more frustrating is that those same neighbors actually came and knocked on our door—banging loudly—which was quite aggressive. We reported this to the front desk, but nothing was done about it. On another night, the neighbors were being loud around 2 a.m., and when we called reception to complain, again nothing was done. It felt very inconsistent that when it came to us, the hotel took immediate action, but when we raised concerns about other guests, it wasn’t handled at all.

Also the pools close at 8-9 PM + for the inside pool and the sauna you have to make a reservation you cant just go in whenever you want or stay as long as you want👎. The reservations were for 1 hour and you couldn’t stay longer. inside pool opens at 9 am

Overal I’d rate this hotel a 3/5
Score would’ve been higher if it wasn’t for the neighbors and the fact that the front desk did nothing about the noise when we complained

Friends

8/10

Excellent

03 Apr 2026

Luis

Servizi nella media

Partner

4/10

Poor

22 Mar 2026

Ghazi

Bonjour, les chambres et l'hotel sont sales, nous n'avons pas eu droit d'accéder à la piscine intérieur au hammam et au spa, les gens faisaient énormément de bruit dans les couloirs de l'hotel en criant et frappant firt à la chambre à côté ce qui nous à empécher de dormir. Je déconseille cet hotel.

Friends_and_family Family

4/10

Poor

06 Mar 2026

silvana

Trop de monde dans la piscine malgré la réservation. Impossible de nager.

Self

10/10

Exceptional

05 Mar 2026

Rebbani

Sa fait 2 foix que je vien et je ne suis pas déçu

8/10

Excellent

03 Mar 2026

Isabel

Todo perfecto

Partner

10/10

Exceptional

02 Feb 2026

María Isabel

Super ,, todo ,,, me a encantado ,, limpieza , servicio ,, 😉

Partner

4/10

Poor

20 Jan 2026

Klemens

Jugendherberge, kein Zugang zu Pool da ausgebucht.
Matratze durchgelegen.

Partner

8/10

Excellent

02 Jan 2026

Joseph

Très bien

10/10

Exceptional

30 Dec 2025

Habiba

J'ai tout apprécié sauf la literie. Désolée il faudrait changer les matelas ils ne sont pas confortables.

Friends_and_family Family

8/10

Excellent

24 Oct 2025

Laurence

Le café n’est pas top, le dimanche matin la salle de petit dej hyper bruyante, il n’y avait plus de beurre et pas de recharge , un employé bienveillant m’en a donné merci à lui. La piscine du spa froide. Dans l’ensemble le personnel était agréable .

Friends_and_family Family

2/10

Poor

11 Sep 2025

Jeremy

Pour un soit disant hôtel 4 étoiles !! C’est à revoir ! Je n’ai jamais vu ça.
Je déconseille fortement.

Leisure Family

4/10

Poor

23 Aug 2025

HATIM

L'hotel est médiocre,
La clim de la chambre marche a moitié
La télévision de la chambre est complètement fissuré
Ils nettoie tout les jours dans la chambre alors qu'on demande de ne pas venir et quand ils viennent ils ne change pas le savon et ne jette pas la poubelle
Ils font que les drap et c'est tout
Salle de musculation est vide en matériel il y a 2 machines

Leisure Friends

8/10

Excellent

22 Aug 2025

jefel

Très bien personnel sympa acceuil

6/10

Pleasant

16 Aug 2025

Michel

Installation sympas mais pas le confort

Tout est plutôt pas mal sauf le manque de parking, l'isolation et le manque de confort niveau matelas.

Friends_and_family Family

6/10

Pleasant

13 Aug 2025

Malika

Bon emplacement

La restauration à fuir
Confort de la literie : moyen
Très bien placé
Le personnel est exceptionnel
A quelques minutes de la plage
Quelques petites animations

Partner

2/10

Poor

07 Aug 2025

jamie

Wahr schrecklich nich das was wir gebucht haben die bilder entsprechen nicht der Realität

2/10

Poor

02 Aug 2025

Delphine

Nous avons été agresser sexuelement dans les couloirs de l’hôtel je souhaite faire une plainte pour manque de surveillance et sécurité je demande dédommagement pour ce fait nous sommes actuellement à la police l’individu a été interpellé après les faits c’est inadmissible je ne laisserai pas passer ça merci de me contacter

Family

10/10

Exceptional

23 Jul 2025

Angélica

Espectacular

Mi amiga disfrutó mucho que era lo que me interesaba por qué era su cumpleaños. Disfrutamos la pasamos genial. Y buena la atención. Volveremos

Friends_and_family Friends

10/10

Exceptional

07 Jul 2025

Leydi Johanna

Lo recomiendo 👍

2/10

Poor

07 Jul 2025

Abdullah

Wer minderjährig ist und Party machen möchte ist da genau richtig nur war es mein erstes Mal und ich dachte niemals dass es in so einem Maß ist es waren absolut NUR Jugendliche.

Leisure Friends

4/10

Poor

02 Jul 2025

Madeleine

Hotellet var tyvärr en katastrof. Det var absolut inte 4 stjärnor.

Servicen var dålig på alla positioner, reception, restaurang och bar.
Deras så kallade snacks bar var ett skämt. Det var de torraste hamburgare som man själv fick tillaga i ett toastjärn, likaså korv med bröd. Salladerna bestod av isbergssallad och en bit blomkål.
Det fanns inga bord på balkongen, endast 2 st plaststolar och vi hade ett familjerum för 4 personer.

Dom hade ett lekrum, vilket var anledningen till att vi bokade detta hotell för att våra småbarn skulle få en paus ifrån solen. Det rummet var inte ens öppet, och hade inte varit det på lång tid. Dom skulle ha en eftermiddag/kväll där dom skulle ta upp ett lekrum i allrummet vid baren och då tog dom upp kritor och papper.

Skulle absolut inte rekommendera det här hotellet överhuvudtaget. Det enda positiva var läget, 5 min promenad ner till stan.

Friends_and_family Family