Palazzo Rocchi

Italy , Lucca
LUCCA, Piazza San Michele, 30
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20 reviews shown

10/10

Exceptional

28 Aug 2016

Janet

A most pleasurable experience!

Comfortable, friendly very quaint & picturesque..owner Roberto very hospitable & accommadating. Will definitely return..

Partner

8/10

Excellent

09 Oct 2015

Verified traveler

Lovely Bed and Breakfast Stay

The location is fantastic, in the middle of it all. The concept of the bed and breakfast is very well accomplished at the beautiful hotel. Roberto, the manager, made us feel at home and was very helpful to guide us around. The property itself is beautiful; old Palazzo restored.

10/10

Exceptional

17 Jun 2015

Heather

Lovely lodgings in Lucca

Lucca is a magical place, and this B&B just adds to the charm.

Partner

8/10

Excellent

13 Jun 2015

Marty B

Fantastic location

Unusual hotel that is above shops and is part of an appartment complex, good facilities within hotel, slightly austere bedroom part shabby chic but perfectly comfortable.

The hotel has to be opened by the owners on arrival so you will need to confirm a time, if early there are loads of cafes and bars very near (like next door) to while away time in the medieval square.

Lucca is so worth a visit and cycling along the city wall is a must do.

10/10

Exceptional

09 Jun 2015

Verified traveler

Great location and beautiful old building

Beautiful building and great location.

Partner

8/10

Excellent

02 Dec 2014

Thomas

Great City

Lucca is amazing. The manager ears good English and was very helpful. This B&B is very charming but old. I will go back and get one of the suites.

Partner

10/10

Exceptional

22 Oct 2014

Thomas

Lucca Gem

We arrived at the small door for Palazzo Rocchi and were met by the manager. He took us up the lift to the third floor and checked us in. There are only two rooms and three suites. We were upgraded to a suite which was wonderful. The walls are all frescoed and the ceiling is carved and painted wood. The bathroom was modern and the a/c worked well. A delicious breakfast was served in our room each morning.

This property is right in the center of town and close to everything. It is an easy 10 minute walk from the train station. The car rental agencies are a twelve minute walk, so it is easy to explore Tuscany from here. We would definitely stay here again.

Partner

10/10

Exceptional

12 Oct 2014

Fred

Quality

This hotel undersrands quality. The staff constantly went out of their way to make our visit enjoyable. I would give them 5 stars. Special thanks to every person on the front desk.

Family

8/10

Excellent

10 Oct 2014

Verified traveler

It was OK. Note: the photo is not of the hotel. The hotel is to the left of what is shown: our view was of the side of the church in the piazza shown in photo. We stayed in a room that was directly off the lobby: even with 2 doors between our bed and the lobby, lobby sounds could be heard. Also, breakfast for the two rooms off the lobby is served basically in the lobby which means that you're next to the front desk. Like being in a fish bowl! No issues with the room itself.

10/10

Exceptional

28 Sep 2014

Dan Aguayo

Great location, very comfortable

With the exception of the occasional mid-afternoon quarreling lady in a unit below the hotel, it was a fabulous stay. The room was luxurious, the bath was modern with a great walk-in shower for two! The location is in the center of town across from the Chiesa di St. Michele in Foro.

8/10

Excellent

19 Sep 2014

Great location - apart from breakfast

Excellent location. We had lovely room. The only downside was the breakfast. 2 problems: exactly the same breakfast every morning with no choices (though you had a choice of yogurts!) We were only ever offered one cup of coffee. The main problem with breakfast was the location of it - on the edge of reception area (they called it the balcony) where the owner continued with his office duties - answering the phone, typing on his computer - a bit strange really! There were 2 rooms in the hotel and we both ate breakfast in the reception. There were also 3 suites in the B&B and they had breakfasts in their rooms which would be much better.

Partner

10/10

Exceptional

19 Sep 2014

askworldtraveler

What a wonderful find....

Going for a night in Lucca from Siena was a very last minute decision (9am Sat morning for that night). The night we went was the 10,000 candles evening - basically the town is sold out, parking is almost impossible. We found this hotel (had several choices) liked it because it was in the center of town and price was fair. The \"hotel\" is on the 3rd floor of a building - with the only ID a door bell next to a solid wood door. Up to the 3rd floor by glass elevator. Roberto was excellent as was Paula - helped with dining reservations, where to watch the evening festivities and fireworks. Breakfast was great - just be patient - if you 'open' your door - it could be a while before it arrives. AC - Satalite TV- free wireless internet - mini bar - bottled water - excellent bathroom with walk in shower - your own key to the front door (feels like home) - unique and perfect. One small (and for us one night very small item - no room safe. I did not enquire - what they might offer. We will be back.

Family

10/10

Exceptional

17 Sep 2014

Jay

Elegantly transported to the past

We booked a suite, expecting just a larger room, but were led to chambers encompassing a capacious sitting room, canopied bedroom, and large WC, all with 20-foot ceilings. The furnishings were old, but comfortable and appropriate to what really was a palace.
The hotel is perfectly located, on Lucca's main square, close to historical sites and shopping.

10/10

Exceptional

14 Sep 2014

Brendan

Great location

The palazzo looks out onto the main square and is ideal as a base to wander the streets of Lucca. Roberto the manager cannot do enough to help. If you have the choice stay in one of the suites they are great

Family

8/10

Excellent

07 Sep 2014

Ideal location bit tricky to find.

We had a pleasant overnight stay. Roberto the agent/reception staff was really helpful and recommended an excellent restaurant for us. We did struggle to find the hotel and because cars are not allowed in the centre of Lucca it made our drop off difficult. Very nice room with original features in a traditional old building. Ideally located.

Partner

4/10

Poor

17 Aug 2014

Don't rely on a taxi booking

Hotel is in a good position, is quirky. When we arrived our taxi driver spoke into an intercom to get us access into a long alley-like entrance hall. We were not given any advice by staff and so we went up and down in a lift looking for the reception level however the room was fine and indeed we were told we were being upgraded to a suite by a lady who was pleasant. This was comfortable, roomy but quirky. There were no coffee sachets in the room and the milk from an open carton (in a mini fridge) was off. The air conditioning wasn't particularly effective. The bed was comfortable. Because we were leaving at 7.20 to catch a train, we had emailed earlier to ask if breakfast might be provided as something left in our room on the night of our arrival. No response came to the ealier email request BUT we were offered something - museli and a bowl of milk. Unfortunately the milk turned overnight in the fridge. This was all very disappointing especially since we had been used to very full breakfasts in our Florence hotel over the previous week.

The biggest concern was the unmanned reception. We had asked twice to ensure a taxi was booked for the train station the following morning (to catch a train / subsequent flight). We were told this would be done but the taxi did NOT arrive. Because reception was unmanned at 7.20, the square was almost deserted and there was no taxi stance nearby, we had to run around in a panic asking unhelpful cafe staff / shop owners to help us get a taxi

10/10

Exceptional

10 Aug 2014

Faye

Beautiful B&B in the center of Lucca

We stayed in an absolutely gorgeous two room suite in the Palazzo Rocchi. The rooms were beautifully furnished and the staff was very helpful. Wonderful location in the center of Lucca.

Family

8/10

Excellent

05 Jul 2014

Verified traveler

Lovely setting

A great find in central Lucca

Partner

10/10

Exceptional

24 Jun 2014

Kate

Fantastic central hotel

Had the most excellent stay at the Palazzo Rocchi would highly recommend a stay here and would definitely like to go back there. We were so lucky to have an upgrade to a suite which was stunning. Amazing hotel and lovely people who run it. In an ideal location for everything! Staff were more than helpful if you needed any advice especially for all the wonderful restaurants. So many lovely things to see and do in Lucca or a wonderful base for visiting other areas. Cannot recommend highly enough.

10/10

Exceptional

03 Jun 2013

Jack

Perfect location in Lucca

Excellent room located in a Palazzo. Room was small but very nice and comfortable. Lovely living room for drinks. Breakfast was small compared to other Italian hotels.