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Grand Universe Lucca Autograph Collection

Lucca · Italy

Via Giovanni PascoliView location

9.4/10Excellent59 Reviews
Cleanliness9.8/109.8
Service9.8/109.8
Comfort9.8/109.8
Condition9.6/109.6
Amenities9.0/109.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Grand Universe Lucca Autograph Collection

With a stay at Grand Universe Lucca, Autograph Collection, you'll be centrally located in Lucca, steps from Piazza Napoleone and Teatro del Giglio. This hotel is 0.7 mi (1.2 km) from Piazza dell'Anfiteatro and 0.9 mi (1.4 km) from Guinigi Tower.

Make yourself at home in one of the 55 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.

Popular amenities

Free WiFi
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 10 Pet max weight (per pet) in lb is 22 Only dogs and cats are allowed Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 4.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
    • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher
    • Property Registration Number IT046017A1RRKYNMHI
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 30 per person
    • Pet fee: EUR 35 per accommodation, per stay
    • Service animals are exempt from fees
    • Rollaway bed fee: EUR 45 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Italian

    French

Nearby attractions

Piazza Napoleone 0.1 km / 0.1 mi
Teatro del Giglio 0.1 km / 0.1 mi
San Giovanni Church 0.2 km / 0.1 mi
Piazza San Michele 0.2 km / 0.1 mi
Via Fillungo 0.2 km / 0.1 mi
Cathedral of St Martin 0.2 km / 0.2 mi
Lucca Cathedral Museum 0.3 km / 0.2 mi
Walls of Lucca 0.3 km / 0.2 mi
Church of San Michele in Foro 0.3 km / 0.2 mi
Porta San Pietro 0.3 km / 0.2 mi
Puccini Museum 0.3 km / 0.2 mi
Torre delle Ore 0.4 km / 0.2 mi
Museum of Comics and Imagery 0.4 km / 0.3 mi
Lucca City Hall 0.5 km / 0.3 mi
Palazzo Pfanner 0.6 km / 0.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

No room details available for this hotel.

Guest reviews

What other guests saying about Grand Universe Lucca Autograph Collection

9.4
Excellent
59 Reviews
Cleanliness
9.8 /10
Service
9.8 /10
Comfort
9.8 /10
Condition
9.6 /10
Amenities
9.0 /10
20 reviews shown
10/10
Exceptional
25 Jul 2026
alexandra
I would love to thank the staff, especially staff on the desk! They were so lovely, welcoming and helpful. My stay was absolutely amazing and I have been recommending it to everyone I’ve spoken to since returning home. I will definitely be coming back again. The attention to detail was wonderful and I highly recommend anyone to book a stay, especially to visit during Lucca’s summer festival! Thank you again so much!
Self
6/10
Pleasant
26 May 2026
Sandra
The facilities were very nice. This is my first trip to Italy. I thought the rooms were very small but that may just be the way it is in this country. The shower however, was actually dangerous. The water poured from the shower to nearly the door. No matter what we tried we could not get that to stop. We had two rooms and both rooms had the same issue.

Rooftop was absolutely lovely.
Friends_and_family Family
8/10
Excellent
08 Mar 2026
Stephen
Friendly staff and great central location. We had an issue with the AC in the room but they changed our room the following day when it couldn’t be fixed.
Partner
8/10
Excellent
14 Aug 2025
Yavuz
Super central, overlooking two cute piazzas. Great pizza restaurant next door. Rooms are a bit too small - even though we stayed in a mid tier one with the view.
The gym is way too basic. Some dumbbells, a bench and a treadmill (and a super old elliptical). It needs a cable machine at least…
Leisure Partner
10/10
Exceptional
29 Jul 2025
Russ
❤️‍🔥
10/10
Exceptional
26 Jul 2025
Sasha
Amazing stay, clean trendy and great restaurant right in the center of town!
Leisure Family_with_children
10/10
Exceptional
29 Jun 2025
Andy Viktor
Best
Business Family
10/10
Exceptional
05 May 2025
Robert
The hotel was very nice, clean, quiet, and convenient to the town of Lucca. The staff was very personable and helped with any request or question we had. Bicycles were available for guests which my wife and I took advantage of riding the wall around the town. The breakfast choices were excellent and staffed with very friendly people.
Leisure Friends
10/10
Exceptional
23 Apr 2025
Christine
It was a very nice place to stay! I highly recommend it to anyone traveling to Lucca! Great brunch with lots of food options!
Business_and_leisure Partner
10/10
Exceptional
18 Jan 2025
Greg
Absolutely a fabulous property, wonderful staff and location
8/10
Excellent
19 Sep 2024
Edward
Room was entirely too small and was the only one between floors. You had to take an elevator and still walk up or down a flight of stairs. The only window looked out over a set of outside steps that were being used so no privacy. The bathroom was really dark and there was at least one light out in the bathroom. Very disappointing.
Leisure Friends
10/10
Exceptional
08 Sep 2024
Alex
Great staff, extremely comfortable room, no notes
Friends_and_family Friends
10/10
Exceptional
21 Jul 2024
Eric
The location is great and the staff was super friendly and competent! Will come back!
Leisure
8/10
Excellent
29 Apr 2024
susan

Good hotel in Lucca, Italy

The hotel is located well in the old city. I had lunch and breakfast outside on the sidewalk near the carousel. The food was excellent and the service superb. The room was well appointed and the bed comfortable. The only thing I did not like was the location. My room was in the interior and I only saw a staircase. I should have asked for a different room.
Self
10/10
Exceptional
21 Apr 2024
David
Great location. You have to park outside the walls and walk in and the hotel was very close both to the walls and everything you want to see
Leisure Partner
8/10
Excellent
14 Nov 2023
Gary
Great location, wonderful staff, great breakfast, small but adequately equipped fitness room, not too far from train station. While room was well appointed with a nice bathroom, it was quite small for 2 people. Staff was very personable & helpful.
Leisure Partner
10/10
Exceptional
28 Aug 2023
Marcelo
Un hotel muy bien ubicado, el staff muy amable y atentos. Los cuartos son un poco pequeños.
Leisure Partner
10/10
Exceptional
02 Jul 2023
Tania
The hotel staff is really nice and accommodating. The property is beautiful and kept in a very good condition. I will come back!
Leisure Partner
10/10
Exceptional
25 Oct 2022
ana
The location is amazing, the staff as well and its next to an amazing restaurant.

Highly reccommend.
Leisure Friends
4/10
Poor
31 Aug 2022
Sze Ling
super friendly and polite staff
great location to local area and train station
beautiful decor and well maintained rooms & facilities
would revisit if I ever come to Lucca again!
Leisure Family

Location & surroundings

Grand Universe Lucca Autograph Collection
Via Giovanni Pascoli, Lucca, Italy

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