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Grand Universe La Residenza

Lucca · Italy

Via Della Polveriera, 9 5View location

9.6/10Excellent8 Reviews
Cleanliness10.0/1010.0
Service10.0/1010.0
Condition10.0/1010.0
Value8.0/108.0
Amenities10.0/1010.0
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  • Most popular

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Grand Universe La Residenza

Situated in Lucca, 19 km from Leaning Tower of Pisa and 500 metres from the centre, Grand Universe La Residenza features air-conditioned accommodation with free WiFi, and a shared lounge. The aparthotel offers a flat-screen TV and a private bathroom with a hairdryer, slippers and bidet.

Some units also have a kitchen equipped with a fridge. Both a bicycle rental service and a car rental service are available at Grand Universe La Residenza, while cycling can be enjoyed nearby. Popular points of interest near the accommodation include Guinigi Tower, Piazza Napoleone and San Michele in Foro.

The nearest airport is Pisa International, 36 km from Grand Universe La Residenza, and the property offers a paid airport shuttle service.

Read more about this hotelShow less

A stay at Grand Universe La Residenza places you in the heart of Lucca, steps from Porta San Pietro and Piazza Napoleone. This aparthotel is 11.9 mi (19.1 km) from Leaning Tower and 13.5 mi (21.7 km) from Cisanello Hospital.

Make yourself at home in one of the 10 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and bidets. Conveniences include phones, as well as safes and irons/ironing boards.

The front desk is staffed during limited hours. Planning an event in Lucca? This aparthotel has 721 square feet (67 square meters) of space consisting of a conference center and 2 meeting rooms.

Popular amenities

Free WiFi
Concierge
Laundry
Entertainment
Non-smoking
Business facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 7:30 PM
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

No elevators Guests will receive an email with special check-in instructions Guest will receive an email before arrival 48 hours Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 3.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
    • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • Guests can access their rooms with a mobile device.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    The front desk is open daily from 8:00 AM - 7:30 PM. This property doesn't offer after-hours check-in. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. \nGuests will receive an email within 48 hours before arrival with check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
    • Host has not indicated whether there is a smoke detector on the property
    • Safety features at this property include a fire extinguisher
    • Property Registration Number IT046017B4KSF4RU2A
  • Minimal age
    18
  • Spoken Language

    English

    Italian

Nearby attractions

Porta San Pietro 0.1 km / 0.1 mi
Piazza Napoleone 0.2 km / 0.1 mi
Walls of Lucca 0.2 km / 0.1 mi
Teatro del Giglio 0.2 km / 0.1 mi
San Giovanni Church 0.4 km / 0.2 mi
Piazza San Michele 0.4 km / 0.2 mi
Museum of Comics and Imagery 0.4 km / 0.2 mi
Cathedral of St Martin 0.4 km / 0.3 mi
Via Fillungo 0.4 km / 0.3 mi
Lucca Cathedral Museum 0.5 km / 0.3 mi
Puccini Museum 0.5 km / 0.3 mi
Church of San Michele in Foro 0.5 km / 0.3 mi
Torre delle Ore 0.6 km / 0.4 mi
Lucca City Hall 0.6 km / 0.4 mi
Palazzo Mansi National Museum 0.6 km / 0.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2023
  • Total number of rooms: 10
  • Number of floors (main building): 3
  • Apartments: 4
  • aparthotel
  • American Express
  • MasterCard
  • Visa
  • Maestro
  • Visa Electrón
  • City centre
  • Bus/Train station
Show 21 more facilities & services
  • Nearest Bus / Metro Stop
  • Airport
  • Harbour
  • Beach
  • Golf course
  • Ski slopes
  • Entertainment Area
  • Wheelchair-accessible
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wired Internet
  • Wi-fi
  • Local and international calls
  • Multilingual staff
  • Air conditioning in public areas
  • Lift accessExtra charge
  • Concierge
  • Electric kettle
  • Towels and bed linenExtra charge
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • APARTMENT ONE BEDROOMAPARTMENT • ONE BEDROOMAPT.B1

    Photos are not available for this room type.

    Grand Universe La Residenza

    APARTMENT ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE DELUXEJUNIOR SUITE • DELUXE • 1 Bedroom • 19 m²JSU.DX
    JUNIOR SUITE DELUXEPhoto unavailable10 photos

    Grand Universe La Residenza

    JUNIOR SUITE DELUXE

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    JUNIOR SUITE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.DX

    Room amenities

    • Individually adjustable heating
    • Central heating
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Electric Kettle: 1
    • Slippers
    • Cable TV
    • Smoke detector
    • Housekeeping
    • Children share the bed with parents
    • Soundproof room
    • Minibar
    • Internet access
    • TV
    • Hairdryer
    • Shower: 1
    • Toiletries
    • Bathrobes
    • Alarm clock
    • 220V power supply
    • Cot on demand
    • Wi-fi
    • Safe
    • Bathroom: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDSSUITE • TWO BEDSSUI.2B

    Photos are not available for this room type.

    Grand Universe La Residenza

    SUITE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1

    Photos are not available for this room type.

    Grand Universe La Residenza

    SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOM • 1 Bedroom • 64 m²SUI.B1-1
    SUITE ONE BEDROOMPhoto unavailable2 photos

    Grand Universe La Residenza

    SUITE ONE BEDROOM

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    64 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-1

    Room amenities

    • Satellite TV
    • Slippers
    • Bathrobes
    • Toiletries
    • Alarm clock
    • Wake-up service
    • Wi-fi
    • Safe
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • TV
    • Hairdryer

    Facilities with extra charge

    • Mini fridge
    • Fridge
    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOM • 1 Bedroom • 51 m²SUI.B1-2
    SUITE ONE BEDROOMPhoto unavailable2 photos

    Grand Universe La Residenza

    SUITE ONE BEDROOM

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    51 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-2

    Room amenities

    • Wi-fi
    • Safe
    • Individually adjustable air conditioning
    • Ironing set
    • TV
    • Hairdryer
    • Satellite TV
    • Slippers
    • Bathrobes
    • Desk
    • Toiletries
    • Alarm clock

    Facilities with extra charge

    • Mini fridge
    • Fridge
    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Grand Universe La Residenza

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO BEDROOMSAPARTMENT • TWO BEDROOMSAPT.B2

    Photos are not available for this room type.

    Grand Universe La Residenza

    APARTMENT TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG

    Photos are not available for this room type.

    Grand Universe La Residenza

    JUNIOR SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMSSUITE • TWO BEDROOMS • 1 Bedroom • 92 m²SUI.B2
    SUITE TWO BEDROOMSPhoto unavailable4 photos

    Grand Universe La Residenza

    SUITE TWO BEDROOMS

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    92 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2

    Room amenities

    • Desk
    • Toiletries
    • Satellite TV
    • Bathrobes
    • Shower: 1
    • Hairdryer
    • TV
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Wi-fi
    • Alarm clock

    Facilities with extra charge

    • Minibar
    • Mini fridge

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE DELUXEJUNIOR SUITE • DELUXE • 1 Bedroom • 18 m²JSU.DX-1
    JUNIOR SUITE DELUXEPhoto unavailable11 photos

    Grand Universe La Residenza

    JUNIOR SUITE DELUXE

    Room photos

    11 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    JUNIOR SUITE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.DX-1

    Room amenities

    • Tea and coffee making facilities
    • Minibar
    • Shower: 1
    • Electric Kettle: 1
    • Children share the bed with parents
    • Slippers
    • Cot on demand
    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOM • 1 Bedroom • 46 m²SUI.B1-3
    SUITE ONE BEDROOMPhoto unavailable13 photos

    Grand Universe La Residenza

    SUITE ONE BEDROOM

    Room photos

    13 photos

    Room overview

    Non-smoking room
    Room size
    46 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-3

    Room amenities

    • Satellite TV
    • Slippers
    • Toiletries
    • Alarm clock
    • Wi-fi
    • Safe
    • Ironing set
    • Tea and coffee making facilities
    • TV
    • Hairdryer
    • Bathtub or Shower allocation on arrival
    • Shower: 1

    Facilities with extra charge

    • Mini fridge

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO KING BEDSSUITE • TWO KING BEDSSUI.2K

    Photos are not available for this room type.

    Grand Universe La Residenza

    SUITE TWO KING BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO KING BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2K

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMSSUITE • TWO BEDROOMS • 1 Bedroom • 110 m²SUI.B2-1
    SUITE TWO BEDROOMSPhoto unavailable12 photos

    Grand Universe La Residenza

    SUITE TWO BEDROOMS

    Room photos

    12 photos

    Room overview

    Non-smoking room
    Room size
    110 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2-1

    Room amenities

    • Wi-fi
    • Safe
    • Tea and coffee making facilities
    • TV
    • Hairdryer
    • Shower: 1
    • Desk
    • Bathrobes
    • Slippers
    • Satellite TV
    • Toiletries
    • Alarm clock
    • Wake-up service

    Facilities with extra charge

    • Fridge

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOM • 1 Bedroom • 73 m²SUI.B1-4
    SUITE ONE BEDROOMPhoto unavailable22 photos

    Grand Universe La Residenza

    SUITE ONE BEDROOM

    Room photos

    22 photos

    Room overview

    Non-smoking room
    Room size
    73 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-4

    Room amenities

    • Toiletries
    • Satellite TV
    • Shower: 1
    • Hairdryer
    • TV
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Wi-fi
    • Alarm clock
    • Slippers

    Facilities with extra charge

    • Mini fridge

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE DELUXEJUNIOR SUITE • DELUXE • 1 Bedroom • 16 m²JSU.DX-3
    JUNIOR SUITE DELUXEPhoto unavailable11 photos

    Grand Universe La Residenza

    JUNIOR SUITE DELUXE

    Room photos

    11 photos

    Room overview

    Non-smoking room
    Room size
    16 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    JUNIOR SUITE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.DX-3

    Room amenities

    • Centrally regulated air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Minibar
    • Internet access
    • TV
    • Hairdryer
    • Shower: 1
    • Bathroom: 1
    • Children share the bed with parents
    • Housekeeping
    • Smoke detector
    • Cable TV
    • Slippers
    • Bathrobes
    • Toiletries
    • Alarm clock
    • 220V power supply
    • Cot on demand
    • Wi-fi
    • Safe
    • Individually adjustable heating
    • Central heating
    • Individually adjustable air conditioning
    • Electric Kettle: 1
    • Soundproof room

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Grand Universe La Residenza

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMSSUITE • TWO BEDROOMSSUI.B2-3

    Photos are not available for this room type.

    Grand Universe La Residenza

    SUITE TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMSSUITE • TWO BEDROOMS • 1 Bedroom • 72 m²SUI.B2-2
    SUITE TWO BEDROOMSPhoto unavailable4 photos

    Grand Universe La Residenza

    SUITE TWO BEDROOMS

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    72 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2-2

    Room amenities

    • Bathrobes
    • Desk
    • Toiletries
    • Alarm clock
    • Hairdryer
    • TV
    • Individually adjustable air conditioning
    • Safe
    • Wi-fi
    • Shower: 1
    • Slippers
    • Satellite TV

    Facilities with extra charge

    • Minibar
    • Mini fridge

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Grand Universe La Residenza

9.6
Excellent
8 Reviews
Cleanliness
10.0 /10
Service
10.0 /10
Condition
10.0 /10
Value
8.0 /10
Amenities
10.0 /10
4 reviews shown
10/10
Exceptional
28 Jun 2026
Christian
This hotel was more than expected. They upgraded us to the Tuulip suite and it was amazing! Perfect for us and our son. Very spacious! Perfect central location also. Thank you!
Family_with_children
10/10
Exceptional
14 Apr 2026
Crystal
Perfect location.
The rooms were exquisite.
10/10
Exceptional
17 Feb 2024
Kerrie
Staff were so friendly and helpful. The property is beautiful and it was so nice to be inside Lucca. Would definitely come back.
Leisure Family
10/10
Exceptional
23 Jul 2023
Roberta
Accoglienza eccellente, Residenza Melissa eccezionale.
Pulita, spaziosa, con un letto comodissimo e assolutamente silenziona nonostante la zona fosse molto frequentata.
Leisure Friends

Location & surroundings

Grand Universe La Residenza
Via Della Polveriera, 9 5, Lucca, Italy

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Grand Universe La Residenza

111 hotel photos