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San Luca Palace

Lucca · Italy

Via San Paolino, 103View location

9.6/10Excellent490 Reviews
Cleanliness9.6/109.6
Service9.8/109.8
Comfort9.4/109.4
Condition9.4/109.4
Location10.0/1010.0
Neighborhood9.8/109.8
Value9.6/109.6
Amenities9.0/109.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About San Luca Palace

This 4 star hotel is located in the city centre of Lucca and was established in 2007. It is close to the San Michele Square and the nearest station is Lucca. The Hotel has a restaurant, a bar, a conference room and a coffee shop.

All 26 rooms are equipped with minibar, hairdryer, safe, ironing set and air conditioning.

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A stay at San Luca Palace Hotel places you in the heart of Lucca, steps from Lucca Courthouse and Porta Sant'Anna. This hotel is 11.8 mi (19 km) from Leaning Tower and 13.4 mi (21.6 km) from Cisanello Hospital.

Make yourself at home in one of the 26 guestrooms featuring minibars and LED televisions. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms have complimentary toiletries and bidets.

Featured amenities include complimentary wired internet access, limo/town car service, and express check-out. Event facilities at this hotel consist of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until 11:30 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Professional property host/manager Pets allowed Only dogs and cats are allowed Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 4.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
    • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher and a smoke detector
  • Minimal age
    18
  • Optional fees
    • Airport shuttle fee: EUR 70 per vehicle (one-way)
    • Self parking fee: EUR 20 per day
    • Pet fee: EUR 20 per accommodation, per stay (maximum EUR 20 per stay)
    • Service animals are exempt from fees
    • Early check-in is available for a fee (subject to availability)
    • Late check-in fee for check-in between 11:00 AM and 2:30 PM
    • Late check-out is available for a fee (subject to availability)
    • Crib (infant bed) fee: EUR 20.0 per night
    • Rollaway bed fee: EUR 60.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    Russian

    Ukrainian

    English

    Italian

    French

Nearby attractions

Lucca Courthouse 0.2 km / 0.1 mi
Walls of Lucca 0.2 km / 0.1 mi
Porta San Donato 0.3 km / 0.2 mi
Porta Sant'Anna 0.3 km / 0.2 mi
Puccini Museum 0.3 km / 0.2 mi
Piazza San Michele 0.3 km / 0.2 mi
Museum of Comics and Imagery 0.4 km / 0.2 mi
Church of San Michele in Foro 0.4 km / 0.3 mi
Lucca City Hall 0.4 km / 0.3 mi
Piazza Napoleone 0.5 km / 0.3 mi
Via Fillungo 0.5 km / 0.3 mi
Domus Romana 0.6 km / 0.4 mi
Torre delle Ore 0.6 km / 0.4 mi
Palazzo Pfanner 0.6 km / 0.4 mi
San Giovanni Church 0.7 km / 0.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2007
  • Number of floors (main building): 4
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Airport Shuttle
Show 27 more facilities & services
  • Laundry service
  • Babysitting service
  • Multilingual staff
  • Bellboy service
  • Fireplace
  • Hotel safe
  • Cloakroom
  • Lift access
  • Terrace
  • Concierge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Bikes available
  • Café
  • Bar
  • Non-smoking area
  • Air conditioning in Restaurant
  • Breakfast room
  • Conference room
  • Meeting room: 1
  • ProjectorExtra charge
  • TV lounge
  • Breakfast
  • Breakfast buffet
  • Breakfast served to the table
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    San Luca Palace

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    San Luca Palace

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room COMFORTRoom • COMFORTROO.OM

    Photos are not available for this room type.

    San Luca Palace

    Room COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE CLASSICJUNIOR SUITE • CLASSIC • 1 Bedroom • 18 m²JSU.AS
    JUNIOR SUITE CLASSICPhoto unavailable2 photos

    San Luca Palace

    JUNIOR SUITE CLASSIC

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width, Sofa bed
    Bedrooms
    1
    Room type
    JUNIOR SUITE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.AS

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE TWO BEDSJUNIOR SUITE • TWO BEDSJSU.2B

    Photos are not available for this room type.

    San Luca Palace

    JUNIOR SUITE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIOR CITY VIEWRoom • SUPERIOR CITY VIEWROO.CV-SU

    Photos are not available for this room type.

    San Luca Palace

    Room SUPERIOR CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE COMFORTSINGLE • COMFORT • 1 Bedroom • 12 m²SGL.OM
    SINGLE COMFORTPhoto unavailable2 photos

    San Luca Palace

    SINGLE COMFORT

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    12 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.OM

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE INNERJUNIOR SUITE • INNERJSU.IN

    Photos are not available for this room type.

    San Luca Palace

    JUNIOR SUITE INNER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    INNER

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.IN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE SUPERIORDOUBLE SINGLE USE • SUPERIOR • 1 Bedroom • 18 m²DUS.SU
    DOUBLE SINGLE USE SUPERIORPhoto unavailable1 photo

    San Luca Palace

    DOUBLE SINGLE USE SUPERIOR

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 0
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.SU

    Room amenities

    • Wi-fi
    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIORSINGLE • SUPERIORSGL.SU

    Photos are not available for this room type.

    San Luca Palace

    SINGLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE WITH DOUBLE BEDJUNIOR SUITE • WITH DOUBLE BEDJSU.DB

    Photos are not available for this room type.

    San Luca Palace

    JUNIOR SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARD • 1 Bedroom • 12 m²SGL.ST
    SINGLE STANDARDPhoto unavailable1 photo

    San Luca Palace

    SINGLE STANDARD

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    12 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Single bed 80-130 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST-1

    Photos are not available for this room type.

    San Luca Palace

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU-1

    Photos are not available for this room type.

    San Luca Palace

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    San Luca Palace

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room EXECUTIVERoom • EXECUTIVEROO.EJ

    Photos are not available for this room type.

    San Luca Palace

    Room EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIOR • 1 Bedroom • 18 m²DBL.SU
    DOUBLE SUPERIORPhoto unavailable2 photos

    San Luca Palace

    DOUBLE SUPERIOR

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Room amenities

    • Extra beds on demand
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    San Luca Palace

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG

    Photos are not available for this room type.

    San Luca Palace

    JUNIOR SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE CLASSICJUNIOR SUITE • CLASSICJSU.AS-1

    Photos are not available for this room type.

    San Luca Palace

    JUNIOR SUITE CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.AS-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    San Luca Palace

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH DOUBLE BEDDOUBLE • SUPERIOR WITH DOUBLE BEDDBL.DB-SU

    Photos are not available for this room type.

    San Luca Palace

    DOUBLE SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about San Luca Palace

9.6
Excellent
490 Reviews
Cleanliness
9.6 /10
Service
9.8 /10
Comfort
9.4 /10
Condition
9.4 /10
Location
10.0 /10
Neighborhood
9.8 /10
Value
9.6 /10
Amenities
9.0 /10
100 reviews shown
10/10
Exceptional
28 Jul 2026
james
We had only one night here, but we were treated so very kindly. From the front desk to Maria in the restaurant, we would 100% come back. Very nice staff everywhere. Breakfast was more than abundant with fruits, jams, yogurtz, breads, eggs, meats, coffees, juices, cakes and many pastries. We couldnt try everything. Lovely breakfast. The room was spacious with 2nd small room with sofa bed. 2 chairs with table in center. Finishes were outdated, but thats the only negative. Bath was a nice size and good shower. Location was at the wall and an easy walk into shopping and dining areas. Wish we had had at least 2 more days there.
8/10
Excellent
12 Jul 2026
Frank
Great staff
Family_with_children
10/10
Exceptional
24 Jun 2026
Danielle
Loved staying here! Excellent location across from beach and next to lots of restaurants. Great breakfast!
Partner
10/10
Exceptional
20 Jun 2026
David
Large clean rooms decorated in style of the building
Excellent breakfast
Good location inside city walls
Friendly staff
Wheelchair accessible
Friends_and_family Friends
10/10
Exceptional
07 Jun 2026
Mario
Straight ‘A’ for this hotel. Well located, nice spacious rooms. Well maintained.
Partner
8/10
Excellent
21 May 2026
terry
Yes
10/10
Exceptional
24 Mar 2026
Chad
Very nice hotel and the included breakfast buffet was great.
Partner
10/10
Exceptional
09 Mar 2026
Donald
Room was very comfortable but starting to need a refresh. The bathroom was larg, but the shower was over a very deep bath, which made access and exiting a little difficult, as we are both in our late 70's.
Location was excellent, a 1 minute walk from the bus station near the Porta Sant Anna at the western side of Lucca.
Staff were excellent. Polite, friendly and helpful.
10/10
Exceptional
02 Mar 2026
Christopher
This was our favorite stay on our entire trip! Easy, safe, free parking on site. The owner was an extraordinarily friendly and helpful man. The breakfast was superb, and the area is beautiful. Will definitely be staying here again on future trips!
8/10
Excellent
27 Feb 2026
Andrew
The staff were very helpful, but what really stood out was the value
Friends_and_family Family
10/10
Exceptional
23 Feb 2026
Stephen
Fabulous staff and comfortable room. Could do with a kettle in the room
10/10
Exceptional
26 Jan 2026
Sebastiano
Excellent service! Friendly staff, very clean and spacious room and in the centre of all amenities. Highly recommend this hotel!
Partner
2/10
Poor
22 Dec 2025
Faris
Bed bugs!!
Woke up in the middle of my first night with bites all over my neck, face and arms. Bed bugs crawling inside the bed! Didn't sleep that night and had to quickly pack and change rooms at 3 AM. First the night manager said to go back to bed. But then he relented when I showed him photos of blood and bugs on the sheets. Ruined my short vacation in Lucca as I couldn't sleep the next day wondering what was lurking in the bed... Had to inspect everything carefully - clothes, suitcase, shoes for days. And the itching and discomfort from the bug bites lasted almost 2 weeks.

They said sorry and promised a refund. I contacted them about 10 times to follow up but they never sent me anything. I first thought they were sincere but now I find it hard to believe they were actually serious about it because they weren't very responsive and didn't seem to try very hard.

Furthermore they kept suggesting how inconvenient the bed bugs were THEM, and how people keep bringing them in! Newsflash: it's your customers who are the most affected, and it's not up to us to bear the brunt of your inconveniences. A refund would be start, at the very least.
10/10
Exceptional
06 Dec 2025
Russell
The hotel is in an excellent location; the rooms were spacious and clean and the staff friendly and helpful.
10/10
Exceptional
29 Nov 2025
Laura
Very effusive welcome at check-in and help to park. Junior suite room very spacious, bed large and comfortable, I liked my pillow, OH didn’t like his. Room and bathroom clean. Hardwood floors meant wilderbeest occupants of room above kept us awake at all hours; must be migration time.
Breakfast plentiful with many good things (including Prosecco) but real juice is extra, very odd. Best to stick to Italian breakfast ingredients IMO.
Lucca is very compact within the walls so nowhere is very far to walk but this is a well located hotel very close to the famous San Michele.
It isn’t an “excellent” hotel in the luxury category but it is very competitively priced and good value.
Partner
10/10
Exceptional
12 Nov 2025
Tim
My second visit to this hotel. The staff is amazing, the property historic and clean. Great room, love the stay!
Partner
10/10
Exceptional
02 Nov 2025
Kimberly Ann
Great hotel, wonderful food and nice staff.
10/10
Exceptional
25 Oct 2025
Timothy
.
10/10
Exceptional
21 Oct 2025
Pedro
Hotel very well located with parking for guesses
Leisure Family
10/10
Exceptional
06 Oct 2025
Henrique
Excellent location
Partner
10/10
Exceptional
25 Sep 2025
Jeffrey
Love the older historic hotel with proximity to everything and a wonderful staff
Leisure Friends
10/10
Exceptional
21 Sep 2025
Andrea
We loved our week at San Luca Palace Hotel and we cannot thank the staff enough for their help and assistance with any small request. We felt so welcome and hope to return at some stage. Special thanks to the breakfast team and their wonderful coffee!!!
Leisure Family
10/10
Exceptional
06 Sep 2025
Nick
A lovely small hotel in a great location with a super breakfast buffet and very helpful staff
Leisure Self
10/10
Exceptional
02 Sep 2025
Heather
A lovely place to stay. Comfortable bed and pillows, great showers and a delicious breakfast. Front desk support friendly and helpful.
Leisure Self
10/10
Exceptional
01 Sep 2025
Deborah
Clean, quiet, relaxed & comfortable. Great staff. Good variety at breakfast. Terrific location! Ride the bikes!
Friends_and_family Family
10/10
Exceptional
20 Aug 2025
Paul

Ideal for a stay in Lucca

Really friendly and helpful. Went in night before to say we were checking in next day.
Barbara really nice and said would store luggage on arrival, the room was actually available and given to us at 10.30 am on arrival
Only had one night as had been staying in another hotel in Lucca.
Room was quiet, clean and had everything you needed.
Breakfast was good
Stored luggage until our departure later in day.
Partner
6/10
Pleasant
19 Aug 2025
Maria
First impression was it had a musty smell in the foyer but room was not as bad. Checkin was rushed. Staff were not accomodating or friendly and not helpful at all in fact could be rude, especially a staff member at the bar. Room was very spacious. Cleaning was rushed, beds not done and floor was always dirty. Location was good just within the walls and easy to get around. Breakfast was excellent. For the price you pay would expect better staff who are happy to share information of their city.
Leisure Friends
8/10
Excellent
19 Aug 2025
Gordon

Gordon & Joy

Older, but very well maintained hotel in a very old city. Has European charm, with hardwood floors. The beds aren’t particularly comfortable (very stiff). Bicycles are available from the hotel free of charge and is a wonderful way to sightsee the city day or night. I would recommend this hotel if you are with car, but make sure you reserve parking space before arrival.
Partner
10/10
Exceptional
12 Aug 2025
Russell
Excellent location, friendly helpful staff, good parking
10/10
Exceptional
11 Aug 2025
Amber
Great historical hotel with spacious rooms and nice furnishings/design. The concierge was lovely and the breakfast was spectacular. I got a great deal on a large room and would definitely stay there again when I’m in Lucca. I also liked the outdoor patio where you can people walk and just relax. Close to the city center and about a 17 minute walk from the train station. Shoutout to Leonardo at the front desk who was a gem.
8/10
Excellent
03 Aug 2025
James
A modest older hotel in a great location and at a good price.
Leisure Partner
8/10
Excellent
02 Aug 2025
Stephen
The San Luca Palace is an older period property within the walls of Lucca. In some places it looks a little tired, but is clean and comfortable. I liked the location, and it was very easy to walk from here into the walled town - the town is very picturesque with lots of dining options. The bed was absolutely huge - I think it was 2 doubles together. Our room had an alcove with a small settee, and was comfortable.
Leisure Partner
10/10
Exceptional
10 Jul 2025
Martyn
Overall excellent
Leisure Family
10/10
Exceptional
10 Jul 2025
Martyn
Overall an excellent hotel well located with reserved parking in police car park next door hotel reception even moved my car at some point after an emergency
Leisure Family
8/10
Excellent
22 Jun 2025
Stephen
The AC in my room was not working but they provided a fan and I was comfortable. The bed was very comfortable, good, free Internet connection and great bathroom.
Leisure Friends
6/10
Pleasant
08 Jun 2025
Allan

Very Disappointing

For what was supposed to be a 4 star hotel, it was very disappointing. The first morning when we went to have a shower the water was cold. We contacted reception and they said they would have to check that it was switched on. The internet was problematic. Every time we got back to the room and tried to access the internet we had to go through the login process again. The breakfast offering was good with a large range to choose from but sadly, if you weren't there in the first hour, it was not replenished and as a result the offer became quite small. We stayed in a hotel in Viareggio which ticked every box. This one did not.
Partner
8/10
Excellent
06 Jun 2025
Kathryn
A lovely place just inside the city walls. Could do with a refresh of the decor, but otherwise, it is hard to complain about this well managed hotel!
10/10
Exceptional
25 May 2025
Jacqueline
Enjoyed our stay here- good location for walking and exploring the town. Very close to entrance of wall walking path. Very friendly & helpful staff.
Leisure Family
10/10
Exceptional
28 Apr 2025
Michael
Great hotel with large rooms and very comfortable. It is very walkable and also it is easy for taxis / shuttles to get to since it is not too far into the pedestrian area (still within the old city and very close to lots of shopping and restaurants).
Leisure Family
10/10
Exceptional
26 Apr 2025
Raymond
Really enjoyed my stay at the Palace Hotel. I walked the wall around Lucca my first day. Went to the Opera performance, took a guided tour of the town. Plenty of small interesting shops.
Enjoy your travels. Ray.
Leisure
10/10
Exceptional
06 Apr 2025
Ris
Staff was warm and friendly. Breakfast was better than expected. Just wish I had brought my own pillow.
Leisure Family_with_children
10/10
Exceptional
31 Mar 2025
Robert
Lovely hotel.
Leisure Family
10/10
Exceptional
23 Mar 2025
Carolyn
This was an extremely easy property to find. The location is very close to the old city wall which is a walkable path. The staff was helpful, when we needed some food stored in a refrigerator. The kitchen staff provided a very nice breakfast daily with many options that suited both American and European tastes. Breakfast cappuccinos were delicious each day.
Leisure Family
10/10
Exceptional
21 Mar 2025
Bridgett

I’d gladly return

The staff was very helpful and personable. My room was spacious, the bed was firm and the pillows were too flat and firm, and I like flat pillows. The breakfast was wonderful, a large variety of baked goods, hot/cold proteins ,and fruits.
Self
10/10
Exceptional
16 Mar 2025
Christian
Good stay overall
10/10
Exceptional
04 Feb 2025
David

Perfect Location and Lovely Property.

A smiling friendly welcome, spotlessly clean large room with a super comfy bed and a spacious bathroom with excellent big shower. What more do you need.

Lovely property in the old town only a short walk from the railways station. Ideal for exploring or relaxing.

Nice little bar on site to with a good selection of drinks including local artisan beers.
Partner
10/10
Exceptional
14 Jan 2025
Inci
I had a wonderful weekend in Lucca and I was very happy with San Luca Palace. I work online and for me the quality of wifi is the top importance and unfortunately quite often although the hotel website indicates they have wifi the quality would be very poor and I would not be able to do my work properly and would get anxious about it. Wifi was working very well, staff was helpful and the room was spacious. I look forward to being back to Lucca and staying in San Luca Palace. Thank you!
Leisure Self
10/10
Exceptional
09 Jan 2025
Peter
.
Leisure Partner
10/10
Exceptional
23 Dec 2024
Roman

Excellent Hotel

Lovely hotel friendly staff,hotel situated in good location for all amenities. We were visiting to see family and was central for us.
Friends_and_family Family
10/10
Exceptional
18 Dec 2024
greta

Lucca

This was a great find. The hotel was wonderful ( but i didn't like my pillow) and Lucca is just marvelous. I want to give the hotel and location great raves though i would prefer it to be the best kept secret. Wonderful medieval village and concierge Simon could not be more helpful. What a gentleman! Also. the breakfast was absolutely awesome!
Partner
10/10
Exceptional
11 Nov 2024
Thy

Wonderful hotel in a quaint city

San Luca Palace Hotel was very nice. The best part of it was that it had Disabled Accessible bathroom in my room. There was ample room for me to maneuver wheelchair safely. I really appreciated that I had my own accessible bathroom, and my husband had his own bathroom. The only downside about the bathroom is that it lacked safety grab bars.
Luca was a lovely town to visit and wander. It's proximity to Florence and Pisa or ideal.
I would definitely stay at that hotel and come back to visit Luca. (I may bring safety grab bars to gift the hotel when I visit again.)
Partner
10/10
Exceptional
06 Nov 2024
Christopher
Everything was very good at the hotel, and they had probably the best breakfast I’ve seen in Italy
Leisure Partner
10/10
Exceptional
20 Oct 2024
Elaine
Beautiful hotel with very spacious bedrooms. Location was perfect to explore Lucca. Breakfast had lots of options with very friendly waitress.
Partner
10/10
Exceptional
10 Oct 2024
Christine

Perfect for visiting Lucca

This is a great hotel right inside the walls of the city, very close to the city center but away from the noise and crowds. They have a small parking lot and we were able to reserve a space, which was very convenient! The only small issue we had was that the air conditioning wasn't working, but the receptionist was easily able to fix it from their computer. Breakfast was also very nice.
Partner
10/10
Exceptional
06 Oct 2024
Gordon
Roberto and Barbara were both wonderful.
Partner
8/10
Excellent
05 Oct 2024
Wendy

Beautiful hotel

Beautiful hotel in lovely location, big room..but bar closed very early ( half 9) and night porter was very rude
10/10
Exceptional
28 Sep 2024
Neil
Would definitely stay again.
Leisure Self
10/10
Exceptional
24 Sep 2024
Karen
This was a lovely hotel. Perfectly located to walk into the old part of Lucca or walk/cycle the walls. The staff were exceptionally helpful and friendly, and a welcome smile to return to.
Leisure Friends
10/10
Exceptional
09 Sep 2024
Krishan
Best place to stay in Luca. The staff is amazing and very helpful. Superb location too!
Business Self
10/10
Exceptional
25 Aug 2024
Sally
It was a nice property, very roomy! Wonderful staff.
Leisure Family
10/10
Exceptional
14 Aug 2024
Susan
Perfect hotel to stay whilst in Lucca.
Leisure Friends
10/10
Exceptional
28 Jul 2024
RAYMOND

Classic old world service

What a great hotel, located in a quiet area away from the crowds. This is what a 5 star hotel should be, a welcome check in, room available at 1pm, lovely room with a very nice bathroom with a tub & great breakfast. I would stay again for sure.
Partner
10/10
Exceptional
22 Jul 2024
phil
Great location, spacious well appointed room, impeccably helpful and friendly staff, very tasteful decor - would highly recommend.
Leisure Partner
8/10
Excellent
16 Jul 2024
Christina
Nice place. Will stay again
Leisure Partner
10/10
Exceptional
10 Jul 2024
Karen
This is a beautiful hotel in the inside city walls of Lucca. It is a 20 minute walk from the train station. Our room was spacious and clean. It was very quiet and the staff was excellent. Breakfast was included and had a huge selection.
Leisure Family
10/10
Exceptional
01 Jul 2024
Bob
TIn addition to an excellent, large room, wonderful buffet breakfast, the staff was so couitious and helpful, even loaning us bicycles for going around the wall
Leisure Partner
2/10
Poor
08 Jun 2024
Norberto
Great place in spectacular villahermosina.
Leisure
8/10
Excellent
17 May 2024
Lauren
Very nice property with lovely service
Room was large and decor was very pretty
Bathrooms could definitely use an aesthetic update, but are clean and functional
Leisure Partner
6/10
Pleasant
24 Apr 2024
Vasco
.
Business
10/10
Exceptional
19 Mar 2024
Alberto
Perfect!
And private parking E15
4/10
Poor
13 Mar 2024
Andrea di
We didn’t have hot water in the room, no soap and we had to ask for towel for the extra guest which I paid extra for. The charge you for everything extra and the service was not quite good.
Leisure
10/10
Exceptional
06 Mar 2024
Maaike

Great location in Lucca!

Great location in Lucca with parking (make reservations). Great front desk service.
Partner
10/10
Exceptional
27 Feb 2024
Guy

The best hotel in Lucca

We stay at the San Lucca Palace several times a year and it is always superb. I would highly recommend it to anyone.
Friends_and_family Friends
10/10
Exceptional
28 Jan 2024
Tim

Beautiful hotel within the city walls.

This is a very nice hotel just inside the city walls, in an excellent location. The staff was very helpful and professional, and the junior suite I occupied was way beyond my expectations. Excellent breakfast with many good choices.
Self
10/10
Exceptional
26 Jan 2024
John
Just 1 night but very traditional property right in The heart of beautiful city.
10/10
Exceptional
17 Dec 2023
Caren
A wonderful experience. Like stepping back in time to excellent service Highly recommended this hotel and Lucca
10/10
Exceptional
14 Nov 2023
Linda

Great location in an historic hotel

From check in to check out - it was wonderful. This building dates back to 1514 - yet it has every convenience. The breakfast was also outstanding.
It is convenient, and has parking. I would stay again in a minute!
Self
6/10
Pleasant
22 Oct 2023
Angel
No air conditioning. We have to open the windows to get some fresh air. This cause mosquitoes in the room!! Not good at all!!
Leisure
10/10
Exceptional
10 Oct 2023
jeffrey
Very nice hotel with excellent staff who were very friendly. Good location close to everything in town. The breakfast was great and they even have bikes for use.
Leisure
10/10
Exceptional
02 Oct 2023
Liz
We loved this hotel and Lucca! Clean, beautiful, friendly staff, nice breakfast, good location make it a great value. Would definitely stay there again.
Partner
10/10
Exceptional
02 Oct 2023
MATTHEW
A great place for 2 nights in Lucca. Just inside the city walls so easy access.
Roberto at reception was so helpful firstly when our allotted parking space wasn’t accessible due to the way other guests had parked and when our departure flight was cancelled. He co tasted the car rental for us and called once we were on the road to let us know he had done so. Service 10/10.
Leisure Partner
10/10
Exceptional
01 Oct 2023
Jach
The hotel is charming, the room is large and the bed is comfortable. The bathroom is large and well appointed.
All the physical things are very good, but the real treat of this hotel is the staff: friendly, accommodating, helpful, and thoughtful. We had trouble finding the way into the
city of Lucca and Roberto, from the hotel, guided us in and came out to the street to greet us. Wonderful welcome.
Leisure Partner
10/10
Exceptional
28 Jul 2023
Anthony
Great hotel in a great location, with excellent staff and service. Thoroughly recommended!
Leisure Partner
8/10
Excellent
28 Jun 2023
sarah

Great place

Great location, very helpful staff, large comfortable room
Friends_and_family Family
10/10
Exceptional
28 May 2023
Verified traveler
Great location and service, loved using the bikes, breakfast was great!
Friends_and_family Friends
10/10
Exceptional
13 May 2023
D
Lovely hotel in a great location with friendly, helpful staff
Partner
10/10
Exceptional
25 Feb 2023
Beth

Amazing

Amazing hotel in a very interesting town. Attention to detail was outstanding. Highly recommend.
Partner
10/10
Exceptional
27 Dec 2022
Krishan
Amazing place to stay. Pre-historic building which leaves a lasting impression. Fantastic staff.
Leisure Family
10/10
Exceptional
01 Sep 2022
Anne
Such a wonderful place. Had a fantastic 5 days in Lucca. Staff was so helpful, friendly and kind. We'll be back, and recommend to friends.
Leisure Partner
10/10
Exceptional
02 Jun 2022
Nancy

Nancy

Wonderful hotel! Accommodations were perfect, and location in Lucca is excellent, with anything you need nearby. Hotel staff is excellent, very friendly, most accommodating. I would highly recommend this hotel!
Partner
10/10
Exceptional
15 Oct 2021
barry
The San Luca Palace is always a great place to stay. Warm friendly staff and berry accommodating in every way.
Leisure Family
6/10
Pleasant
01 Oct 2021
Michael
Nice property , easy parking , great breakfast , location is very walkable inside of the walls . The property was a bit dated , tired and was in need of some TLC , we did have a couple of issues with maintenance that took longer than we would like to try and resolve , bathroom cleanliness was poor especially now with COVID
Leisure Partner
10/10
Exceptional
05 Aug 2021
Jacqueline

Highly recommend

Great hotel, exceptional staff, lovely room
Partner
10/10
Exceptional
26 Jul 2021
Verified traveler
Breakfast was outstanding! The pandemic-related ongoing restrictions have meant that many properties in Italy reduced their standards drastically when it comes to breakfast, appearing to see the required distancing as an opportunity to save money. Not this hotel! Elegant service, extensive menu and a cozy atmosphere made it the best breakfast experience of a two-week tour of Italy. Location is great, inside the walls. Staff was always pleasant and welcoming. Recommended!
Leisure Self
10/10
Exceptional
28 Jun 2021
Verified traveler
A classic hotel inside the walls of Lucca with everything a pleasant stroll away. The staff was excellent and the rooms had simple elegant decor that reminds one of its name \"palace \"
Business_and_leisure Partner
10/10
Exceptional
03 Sep 2020
MR P J LANDY

Lovely hotel perfect family stay

Excellent service the staff were briliant
Friends_and_family Family
10/10
Exceptional
24 Oct 2019
Verified traveler
Staff excellent great welcome personally escorted to room
Great English
Leisure
10/10
Exceptional
06 Oct 2019
Verified traveler
Beautiful property with excellent location inside Lucca walls. Spacious, well appointed rooms. Very nice buffet breakfast. The staff were very helpful also.
Leisure Partner
2/10
Poor
17 Sep 2019
charles

Disgusting

I arrived late printer was not working, I entered the room and the toilet had water all underneath the sink. The covers smelled. Terrible experience, never again will I book a room here. I didn’t tell the front desk it was late I was very tired too deal with issue or to request different room.
Friends_and_family Family
10/10
Exceptional
05 Sep 2019
Verified traveler
Very friendly. Great breakfast. Has gluten free, organic, vegan options.
Leisure Family

Location & surroundings

San Luca Palace
Via San Paolino, 103, Lucca, Italy

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San Luca Palace

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