Name: B&B Pergola House
Address: Piazza San Romano 11 12, Lucca, 55100, IT

10/10

Exceptional

16 Jun 2026

Anna

It was clean and ready when we arrived. The breakfast room is delightful, breakfast was great, and Lucia makes amazing cappucinos and helped with whatever we needed.

Family_with_children

10/10

Exceptional

15 Jun 2026

Mohit

We stayed in the family room on the 1st floor.perfectly clean and brilliant staff at breakfast.They were always happy to help you.asked for boiled eggs for the baby and next day they made them available.about 10 mins easy walk from the lucca train station.brilliantly accesible.

Family_with_children

10/10

Exceptional

24 May 2026

Elna

Close to everything Lucia is a great person very friendly and helpful. I will back again

Family

10/10

Exceptional

16 May 2026

Elna

We had a wonderful stay in Lucca. The property was clean, comfortable, and beautifully kept, with a welcoming atmosphere that made us feel at home right away. The location was excellent, making it easy to explore Lucca and enjoy the city’s lovely streets, shops, and restaurants.

The hosts were friendly, helpful, and attentive, always making sure we had everything we needed for a pleasant stay.

Family

8/10

Excellent

11 Apr 2026

Sara

I stayed in the twin room as a solo traveler - very comfortable bed and roomy bathroom as noted in other reviews. Having breakfast available was a nice option. I tried to get a hold of the host twice during my stay - once via WhatsApp re renting a bike and once via Expedia about bag storage - neither inquiry received any response. I’m very surprised other guests found the staff so helpful honestly. I had no interaction besides entrance instructions.

10/10

Exceptional

07 Mar 2026

John

Clean and comfortable room. Staff were very welcoming and helpful
The property is in a great location near all the sites and good restaurants
The train station is a 10 minute easy walk

Self

10/10

Exceptional

06 Oct 2025

Maria

This wonderful small hotel is located on a quiet street five minutes away from Piazza Napoleone. It is in a historic building and has a lot of character. The bathroom is very modern and had a good selection of toiletries.

The staff is super friendly and welcoming, they serve a great continental breakfast every morning.

You can walk to all the places of interest easily, as well as to the train station and to the bus hub in Piazzale Verdi.

I would definitely recommend this hotel and would happily stay here again !

Leisure Partner

10/10

Exceptional

20 Sep 2025

Anthony

Loved our stay here. Lucia was lovely and so helpful. Bed was comfortable.

Leisure Family

10/10

Exceptional

18 Sep 2025

Mark

We enjoyed our stay of 2 nights very much.

2/10

Poor

06 Nov 2024

Nicolette

No problem checking in after dark. The laundry that was advertised was full of dirty linens. The kitchen was full of half empty food boxes. The remnants from that day’s breakfast were still on the sideboard.
The next morning, a large amount of the very old gap filler for the roof and dust had fallen into our bed. Yuck.
Alternative accommodation was found for us at another B&B in town. Not a fan. Spoilt our experience of Lucca and B&B in general.

Leisure Partner

10/10

Exceptional

27 Oct 2024

Peter

Easy checkin process, responsive staff, clean room, good breakfast and excellent location in historic Lucca

Leisure Partner

10/10

Exceptional

06 Oct 2024

Natalie

Perfect close to town sites and very comfortable king bed with single bed up a ladder above. Big bathroom which is rare in Italy. Host was so helpful with all our tourist queries.

Friends_and_family Friends

10/10

Exceptional

17 Sep 2024

Krystyna

Lucia & Alicia were simply a delight!! So accommodating and communication was perfect!! This is a great little spot inside the wall that offers everything in just a short 5 min walk!! Will definitely be recommending!! Thank you for a lovely stay!!

Leisure Partner

10/10

Exceptional

15 Jul 2024

Mary Kate

After a crowded day in Florence, our overnight in Lucca was restful and relaxing. The beds were very comfortable and breakfast was great. I would definitely stay again!

Leisure Friends

8/10

Excellent

26 Jun 2024

John

Lucca is quite compact once you're used to it and there are some good restaurants near. The room was lovely and clean and very good en suite. There was a bit of noise outside at night and the bed was very squeaky despite being new. Although we ultimately didn't use the kitchen area I believe it was possible. No email arrived with entry instructions which was very worrying. In the end we had to phone Lucia to get access when we were there. Breakfast was simple, very sweet Italian pastries, cereal, meats and cheese (but on the same plate which was a problem for this vegetarian) and could've done with some fruit. No tea facilities in the room but this was possible from a coffee machine in the breakfast area.

Leisure Partner

10/10

Exceptional

19 Oct 2023

Simon

Excellent vfm; quirky; easy walking distance for all the sightsin Lucca.

Leisure Partner

10/10

Exceptional

02 Jul 2023

Brian

Was a great quick stay over for the concert. Clean and AC and comfortable. Very conveniently located to everything and quick walk to train station.

Leisure Family

10/10

Exceptional

10 Oct 2022

Silvia

Beautiful Lucca Stay

Lovely B&B in a beautiful old home converted and modernized to meet most needs. The breakfast pastries and the hospitality were exceptional. Highly recommend!

Friends_and_family Family

10/10

Exceptional

09 Oct 2022

Stephanie

Lovely property. Easy self check in and friendly saff. Would highly recommend

Leisure Partner

10/10

Exceptional

05 Jul 2022

C

Great service, lovely pastries for breakfast

This was a lovely place to stay in Lucca. Check-in was via a keycode entry, which can be a little annoying. This was especially difficult here for another guest I observed late at night when it was dark who couldn't see the small sign. Whilst I prefer a staff member to check me in, it was easy enough. The breakfast pastries were excellent, as were the staff there to help. I asked to use an iron for my shirt as I was attending a wedding and the wonderful lady offered to iron it for me! So great.

Self

10/10

Exceptional

11 Aug 2019

Anusheri

Stunning B&B in the heat of Lucca

Excellent location close to train station and within the walls of Lucca. Excellent service- Lucia was an amazing host, and went out of her way to make us feel comfortable. Breakfast was excellent... pastries and cheesecake for breakfast was decadent.

Family

10/10

Exceptional

23 Jun 2019

Arianna

Perfect place to stay in Lucca!

This is quite possibly the best hotel experience we've had! The location is superb, the building and the room itself are spacious and beautifully furnished, and everything is sparkling clean. Above all, Lucia is an amazing host; she prepared us a great breakfast and gave us useful recommendations to visit and enjoy Lucca. Would definitely stay at Pergola House again!

Partner

6/10

Pleasant

08 Jan 2019

Verified traveler

Unhappy experience with booking

We booked the roomn last minutes through Hotels.com website. Our booking time was 7PM，all booking procedure was smooth without warning we have missed the check in time. But we made paytment, the information showed the B&B's check in time is only until 6PM. It already too late for check in, The Hotels.com shows non-refundable, we contact both the website and host of the B&B, Hotels.com can not refund us, the host charge heft fee for opening door for us for our late check in.

Family

2/10

Poor

17 Oct 2018

Renee

This is the worst place we have ever stayed. The shower was horrible. Hardly any pressure and no shorter curtain or door. Our room was open at the top to the staircase leading downstairs so we heard all the noise from the common area. It was dark and small. No lift and a long walk upstairs carrying luggage. Not enjoyable at all. The breakfast was the only good thing. It was a great breakfast. Would not recommend this place at all.

Partner

8/10

Excellent

25 Sep 2018

Samantha

Great stay

Wonderful location in a beautiful place. They were very nice and friendly. The bathroom was new and immaculate and equipped with everything you need. The bedroom was a good size but a little older. Overall I had a great stay.

8/10

Excellent

20 Sep 2018

Robert W

This was a wonderful place to stay. I was there five nights--longer than anyone else during that time, and I really saw and experienced Lucca. Puccini concerts every night!!! Lucia was very attentive and helpful. Room was larger than most that I've stayed in in Italy. Breakfast was mostly sweets and really delicious, although it could have more variety and protein, such as eggs and meats. I would highly recommend Pergola.

10/10

Exceptional

15 Sep 2018

LAURIE

Lucca B & B in historic district

This was our first bed and breakfast every and we thoroughly enjoyed it! The home was spacious, comfortable and tastefully decorated. Our room was a nice size with a brand new en-suite bathroom. Our hostess, Lucia, arranged by email to meet us when the train arrived and served us a fantastic breakfast the next morning. The property is located on a quiet square in the historic district, convenient to attractions and restaurants. Be sure to rent bikes and ride the city walls! This will be my first choice next time I visit Lucca,

Family

10/10

Exceptional

04 Sep 2018

Janusz

Relaxing stay

Good relaxing time. Bicycle ride was wonderful.

Partner

8/10

Excellent

11 Jul 2018

Steven

It was nice staying there. My only problem was a design of the door to my room. Because there was a large gap (a few feet in height) between the top of the door and the ceiling, the sounds of people in the hallway were magnified, even with there being a separate door to the sleeping area. Mine was the only room with this design issue.
Other than that, I was a good stay, close to restaurants and the train, etc.

8/10

Excellent

12 Jun 2018

Ian

Very central location

10/10

Exceptional

02 Jun 2018

Jan

Pergola House - Lucca

Pergola House was in a great location within the Lucca city walls.
Lucia was a warm and friendly hostess.

Partner

10/10

Exceptional

28 May 2018

Verified traveler

Very good location. Everything was very well organized. The house looks like it was recently renovated. Our room was super clean and the bathroom was very modern. We really liked the breakfast. Overall it was one of the most pleasant stays.

10/10

Exceptional

22 Sep 2017

Verified traveler

Very warm and friendly host. I would stay here again.

Family

10/10

Exceptional

27 Aug 2017

Stephen

A great base for Lucca.

Lucia the host was very friendly and helpful. Beautiful accommodation, handy to all the sights of Lucca.

Partner

8/10

Excellent

30 Jul 2017

Rita

It's a B & B

Did not know it was a bed and breakfast. Had a little trouble getting the key out of the door--but managed. It would have been nice to have someone there if we had a problem--but we survived.

Family

10/10

Exceptional

15 Jun 2017

Verified traveler

Beautiful B&B

A beautiful B&B in Lucca. Located in a quiet street across from a church. Easy to walk to from the station and other attractions. There is a self service laundry near by. You get keys to the entrance, I had no problem in using these. Room was very clean. Lovely bathroom. The shower was not too small (like most Italian hotels) and worked well. The breakfast was good. The usual meats and sweets. Free water x2 provided in the room and a kettle and tea bags. No mini fridge. No TV but this is not missed in this beautiful city. Only suggestion for improvement was the bed. It was quite noisy to move on, however did not dramtically affect my stay. Would definitely stay here again.

10/10

Exceptional

21 Jun 2026

Luca

Camera pulita molto accogliente con aria condizionata dotata di tutto il necessario per il soggiorno. La mattina colazione mista con la signora che ti segue e ti preparare latte caffè cappuccino lei molto cordiale e gentile. Posto praticamente dentro le mura consigliatissimo

Family_with_children

10/10

Exceptional

04 Apr 2026

Helene

Had a splendid stay at Pergola B&B. Traveling on my own I felt safe in Lucca and the areas surrounding the B&B which is vey central for everything in the old town of Lucca. The hostess Lucia was very nice - and the breakfast included was good (more than you get elsewhere Italian wise). Would definitely recommend this and also stay here again should I ever revisit Lucca - which I hope. Such a nice and cosy city.

Self

8/10

Excellent

23 Mar 2026

Alberto

Sig.ra Lucia molto gentile e disponibile. Come pulizia mi permetto di dire che non è stata proprio il top (almeno nella mia camera). Per il resto nulla da eccepire.

Self

8/10

Excellent

09 Aug 2025

CEDRIC

Très bien

Très bon endroit

Friends_and_family Family

10/10

Exceptional

04 Aug 2025

REGINA FLEURY DE AGUIAR

boa localização, quarto redecorado com instalações adequadas. O café da manhã foi muito bem servido .

Friends_and_family Friends

8/10

Excellent

07 Jun 2025

Irene

Fijne en rustige accomodatie. Airconditioning werkte slecht. Was voor nu niet erg maar in de zomer zou dat een probleem zijn. Ik had kamer 4. Het ontbijt was goed. En ook het matras was goed.

Leisure

8/10

Excellent

09 Jul 2024

Verified traveler

Very friendly

Good and location too. Even breakfast, thanks.

Self

4/10

Poor

30 May 2024

Josep Maria

Para no volver.

Mas que un hotel parece una residència, con unas instalaciones no acordés con el precio pagado, desayuno malo con bolleria seca y embutidos y quesos para tirar, en fin para no volver.

Partner

10/10

Exceptional

07 Nov 2023

Anna Maria

Lovely and charming

Wonderful place to stay. The building is a charming, old house, the ceiling is hugh and the old furniture gives you all the magic you need. Nice view over the center of Lucca, nice persons at the breakfast table, cozy and familiar.

8/10

Excellent

18 Sep 2023

nina

Mysigt B&B med fin frukost och bra läge innanför ringmuren.

Partner

10/10

Exceptional

20 Jul 2023

Jetmir

Sehr freundlicher Empfang, gut gelegenes Hotel, sauber

Leisure Family

10/10

Exceptional

21 May 2023

Luciana

Personale gentilissimo e simpatico, struttura pulitissima, posizione ottimale e zona molto silenziosa nonostante sia in centro e molto comoda da raggiungere.
Colazione super.

8/10

Excellent

11 Apr 2023

Andrea

Struttura dentro le mura di Lucca comoda a negozi ristoranti e mezzi di trasporto, molto silenziosa per un relax totale. Personale gentilissimo pronto a soddisfare qualsiasi richiesta, colazione ottima con brioches e torte fresche di pasticceria. Consiglio per una vacanza relax.

Leisure Family

8/10

Excellent

27 Aug 2022

Verified traveler

Visita a Lucca

L'esperienza e' stata positiva. Sono stata bene e l'accoglienza è stata molto buona. Lucia la ragazza della reception è molto disponibile e attenta alle esigenze dei clienti.
L'unica nota dolente è che nel costo a notte erano previste le pulizie giornaliere (che non sono state fatte) e un televisore con canali digitali (che non funzionava). Mi sarei aspettata una riduzione del costo giornaliero cosa che purtroppo non c'è stata.

Self