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Piccolo Hotel Puccini

Lucca · Italy

Via Di Poggio 9View location

8.8/10Excellent95 Reviews
Cleanliness9.2/109.2
Service9.4/109.4
Comfort8.4/108.4
Condition8.8/108.8
Location10.0/1010.0
Neighborhood9.6/109.6
Amenities8.0/108.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Piccolo Hotel Puccini

With a stay at Piccolo Hotel Puccini, you'll be centrally located in Lucca, just a 3-minute walk from Piazza Napoleone and 6 minutes by foot from Guinigi Tower. This hotel is 0. 4 mi (0. 6 km) from Piazza dell'Anfiteatro and 11. 5 mi (18. 4 km) from Massaciuccoli Lake.

Make use of convenient amenities, which include complimentary wireless Internet access and tour/ticket assistance. Stay in one of 12 guestrooms featuring flat-screen televisions. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Conveniences include safes and desks, and housekeeping is provided daily. PLEASE NOTE THAT THE RECEPTION IS OPEN FROM 1PM TO 7PM - CHECK IN FROM 3PM

Read more about this hotelShow less

A stay at Piccolo Hotel Puccini places you in the heart of Lucca, steps from Puccini Museum and Piazza San Michele. This hotel is 12.2 mi (19.6 km) from Leaning Tower and 13.8 mi (22.2 km) from Cisanello Hospital.

Make yourself at home in one of the 12 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks. The front desk is staffed during limited hours.

A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Popular amenities

Free WiFi
Airport transfers
Concierge
Non-smoking
Transportation services

Check-in and check-out

Check-in from 3:00 PM
Check-in until 7:00 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available No elevators Guests will receive an email with special check-in instructions Guest will receive an email before arrival 24 hours Professional property host/manager Pets allowed Only dogs and cats are allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 3.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
    • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 June to 30 September.
    • Cashless payment methods are available for all transactions.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 3:00 PM - 7:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email within 24 hours before arrival with check-in instructions and an access code. The front desk is staffed during limited hours. If driving, please contact this property in advance for more information (e.g., directions). For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • Property Registration Number IT046017A15WGMWGBG
  • Minimal age
    18
  • Optional fees
    • Airport shuttle fee: EUR 100 per vehicle (one-way, maximum occupancy 4)
    • Airport shuttle fee per child: EUR 100 (one-way), (up to 17 years old)
    • Pet fee: EUR 15 per pet, per day
    • Service animals are exempt from fees
    • Rollaway bed fee: EUR 40 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Italian

    French

    Spanish

Nearby attractions

Puccini Museum 0.1 km / 0.1 mi
Piazza San Michele 0.1 km / 0.1 mi
Church of San Michele in Foro 0.1 km / 0.1 mi
Piazza Napoleone 0.2 km / 0.1 mi
Lucca City Hall 0.2 km / 0.1 mi
Palazzo Mansi National Museum 0.2 km / 0.1 mi
Domus Romana 0.3 km / 0.2 mi
Via Fillungo 0.3 km / 0.2 mi
Torre delle Ore 0.3 km / 0.2 mi
Lucca Courthouse 0.3 km / 0.2 mi
Palazzo Pfanner 0.3 km / 0.2 mi
Museum of Comics and Imagery 0.4 km / 0.2 mi
Walls of Lucca 0.4 km / 0.3 mi
San Giovanni Church 0.4 km / 0.3 mi
Teatro del Giglio 0.5 km / 0.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2025
  • Total number of rooms: 12
  • Double rooms: 12
  • hotel
  • MasterCard
  • Visa
  • Maestro
  • Visa Electrón
  • Car park
  • Key Collection
  • Check-in hour
  • Check-out hour
Show 9 more facilities & services
  • Wi-fi
  • Transfer serviceExtra charge
  • Airport ShuttleExtra charge
  • Multilingual staff
  • 24-hour security
  • Towels and bed linen
  • Photocopier
  • Non-smoking establishment
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Piccolo Hotel Puccini

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIOR • 1 Bedroom • 20 m²DBL.SU
    DOUBLE SUPERIORPhoto unavailable1 photo

    Piccolo Hotel Puccini

    DOUBLE SUPERIOR

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Room amenities

    • Hairdryer
    • Mini fridge
    • Centrally regulated air conditioning
    • Central heating
    • Safe
    • Wi-fi
    • Toiletries
    • Housekeeping

    Facilities with extra charge

    • Extra beds on demand
    • Cot on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMYDOUBLE • ECONOMYDBL.EY-1

    Photos are not available for this room type.

    Piccolo Hotel Puccini

    DOUBLE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE COMFORTDOUBLE • COMFORT • 1 Bedroom • 16 m²DBL.OM
    DOUBLE COMFORTPhoto unavailable1 photo

    Piccolo Hotel Puccini

    DOUBLE COMFORT

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    16 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.OM

    Room amenities

    • Safe
    • Mini fridge
    • Hairdryer
    • Housekeeping
    • Wi-fi
    • Central heating

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE ECONOMYSINGLE • ECONOMYSGL.EY

    Photos are not available for this room type.

    Piccolo Hotel Puccini

    SINGLE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE DELUXETRIPLE • DELUXETPL.DX-1

    Photos are not available for this room type.

    Piccolo Hotel Puccini

    TRIPLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMYDOUBLE • ECONOMY • 1 Bedroom • 14 m²DBL.EY
    DOUBLE ECONOMYPhoto unavailable2 photos

    Piccolo Hotel Puccini

    DOUBLE ECONOMY

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    14 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY

    Room amenities

    • Wi-fi
    • Toiletries
    • Hairdryer
    • Shower: 1
    • Housekeeping
    • Smoke detector
    • Safe
    • Central heating
    • Minibar
    • TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE DELUXETRIPLE • DELUXE • 1 Bedroom • 22 m²TPL.DX
    TRIPLE DELUXEPhoto unavailable3 photos

    Piccolo Hotel Puccini

    TRIPLE DELUXE

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 0
    Bed setup
    Single bed 80-130 width, Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    TRIPLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.DX

    Room amenities

    • Hairdryer
    • Shower: 1
    • Bathroom: 1
    • Housekeeping
    • Safe
    • Wi-fi
    • Toiletries
    • TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE DELUXE CITY VIEWTRIPLE • DELUXE CITY VIEWTPL.CV-DX

    Photos are not available for this room type.

    Piccolo Hotel Puccini

    TRIPLE DELUXE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.CV-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE SUPERIORTRIPLE • SUPERIORTPL.SU

    Photos are not available for this room type.

    Piccolo Hotel Puccini

    TRIPLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 15 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable2 photos

    Piccolo Hotel Puccini

    DOUBLE STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Housekeeping
    • Toiletries
    • Wi-fi
    • Central heating
    • Mini fridge
    • Minibar
    • TV
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE COMFORTDOUBLE • COMFORTDBL.OM-1

    Photos are not available for this room type.

    Piccolo Hotel Puccini

    DOUBLE COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.OM-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Piccolo Hotel Puccini

8.8
Excellent
95 Reviews
Cleanliness
9.2 /10
Service
9.4 /10
Comfort
8.4 /10
Condition
8.8 /10
Location
10.0 /10
Neighborhood
9.6 /10
Amenities
8.0 /10
50 reviews shown
10/10
Exceptional
27 Jun 2026
Sarah
Lovely people, excellent location. Simple but also first rate in it's own way.
Partner
10/10
Exceptional
26 Jun 2026
Paul
Perfect small hotel in great central location.
Partner
8/10
Excellent
27 May 2026
ruben
Too small the room
10/10
Exceptional
23 May 2026
Maria
Hotel is small but beautiful. Room was of good size. Bathroom neat, big and modern. Staff is very friendly. Location is the best. Clean, clean, clean!!
Friends
6/10
Pleasant
23 Apr 2026
Phillip
This is a bare bones hotel. Front desk is only staffed on a part time basis. If you need anything ask the cleaning staff. No breakfast, coffee, or vending machines. Nicely remodeled though.
Partner
8/10
Excellent
23 Apr 2026
Ray
Recently renovated. Very tasteful.
Partner
6/10
Pleasant
28 Nov 2025
John
The room and staff were fine, though there is not a full-time desk person after 7:00PM and on the weekends. The biggest surprise (Not a good one) There is no elevator, so bringing up your baggage can be a problem. But it is in a great location and is very affordable.
Partner
10/10
Exceptional
10 Feb 2020
Verified traveler
quaint hotel, staff more than helpful and so very polite. excellent location.Next door to Puccini;s birthplace and very quite. Will defineately return as Its a superb base for visiting Bella LUCCA
Self
8/10
Excellent
27 Sep 2019
Ron
I liked the location and the staff. The rooms are small but comfortable. The local restaurants were great. Food and wine delicious and very reasonably priced.
Leisure Partner
8/10
Excellent
08 Jul 2019
Mike
Piccolo Hotel Puccini is located just outside of the main piazza in Lucca, and affords an excellent landing space after exploring the city's sites and enjoying a hearty Tuscan dinner and drink. The hotel was extremely clean and easy to locate, and the staff were exceptionally helpful in finding parking for our rental car (only a 10 minute walk outside the old city walls). Breakfast is served onsite, if you'd like it, but the hotel is also close to dozens of pasticcerie and bars, should you choose to go elsewhere.

The only drawback is that Piccolo Hotel Puccini does not have air conditioning or a strong fan for keeping cool in the summer. It's possible to open the windows at night for some cooler air, but the hotel's proximity to the main piazza ensures that it will be quite loud late into the night.
Leisure Partner
10/10
Exceptional
05 May 2019
Verified traveler
Position in Lucca is excellent. Reception staff very helpful and friendly.
Leisure Partner
10/10
Exceptional
15 Apr 2019
Mr P

Great little hotel

Amazing little hotel in the heart of Lucca. As soon as we arrived by taxi the owner of the hotel was out like a flash bringing bags in for us and giving us info about the area. Bars and restaurants on the doorstep. Price was excellent.
Family
10/10
Exceptional
16 Feb 2019
Steven

Great place to stay

Great small hotel and centrally located. Room was modern and clean. Staff were courteous and helpful. It's walkable to the train station through the old town in 15 minutes
10/10
Exceptional
24 Oct 2018
I
Very central boutique style hotel with very warm welcome and excellent cappuccino
6/10
Pleasant
09 Oct 2018
Richard

Quite nice but .....

The hotel is inside the walled city. It is quite easy to find but parking is an issue. We were directed to an area on the edge of town to park - about 1km away. This was OK - just - until we returned to our car the next day and found a parking ticket on it.

Room is nice but beds were very uncomfortable. They need to invest in new mattresses and pillows.

Otherwise a pleasant stay.
10/10
Exceptional
22 Jul 2018
Neroli

Comfortable hotel in a very beautiful city

We stayed here for one night to see James Taylor & Bonnie Raitt play the Lucca Summer Festival. The booking process was easy and the room was comfortable. It is 3 minutes walk to the centre of the old town with so much to see. Air conditioner made sleeping easier on the hot night. Paolo the wonderful receptionist was incredibly helpful staying up late to let us all in after the concert and finding bus timetables when we had to leave.
8/10
Excellent
25 Jun 2018
Agoé

Small room

Although the bed was big and comfortable, the room was smaller than expected and the ceiling fan was noisy, so the staff was kind enough to bring in a free-standing fan. And while I didn't get a view, the hotel is so well-placed in the heart of the historic center that it really offset everything else. I would stay there again, given the chance.
10/10
Exceptional
18 Jun 2018
Verified traveler

Fantastic central location

Extremely welcoming staff, spoke great english, very central location, but quiet, simple breakfast but great coffee
8/10
Excellent
13 Jun 2018
Verified traveler
No lift, but near San Michele and many other areas in Lucca.
10/10
Exceptional
19 Apr 2018
D

Good location

Very friendly staff. Comfortable room.
Quiet inside the hotel but sometimes noisy outside due to its central location.
10/10
Exceptional
14 Apr 2018
Philip

Great hotel in the perfect location

So welcoming- and has been for the last 20 years or so that we have been coming here. Fantastic location right in the centre of Lucca
Partner
6/10
Pleasant
15 Oct 2017
Verified traveler

Not for those with a car

Clean and adequate, great location for exploring Lucca although noisy at night. Wouldn't recommend driving in as it's a total pain (driving through pedestrian lanes and having to deal with the ZTL) and you'll have to park farther away anyway. Overall just ok.
Partner
10/10
Exceptional
10 Oct 2017
Elisabeth

Nice place, well located

This is a nice little hotel in a great neighbourhood. The rooms are small and sparsely furnished; bathroom is tiny. Our room in the back was a little dark. But, heh, you're near the Spanish Steps and Borghese Park, and a short walk away from the Trevi Fountain. The hotel is not well marked. Since this is a no-car zone your taxi might not be able to drop you off directly in front of the hotel,so you'll need to walk a block or two. The front-desk operator is friendly and totally helpful. Note: When you arrive you have to walk up one full flight of stairs to get to the reception. For breakfast, try the place just up the street on the right. Nice people, good food and coffee. Enjoy!
Partner
10/10
Exceptional
12 Sep 2017
Teri

Great location, friendly staff

We were in a room overlooking the square with Puccini's statue so it was a little noisy, but Lucca is so charming that we took that in stride. The room wasn't very clean (bathroom floor dirty, lots of dust bunnies under the desk). I probably wouldn't have even noticed these things if the room wasn't so tiny. The location is excellent, right near St. Michaels square and practically smack dab in the middle of town. The staff were super friendly and helpful. I would book this hotel again of we ever find ourselves back in Lucca!
8/10
Excellent
10 Sep 2017
susan

Central location.

Due to central location can be noisy at night. Room on the small side but bed really comfy. Enjoyed our stay, staff can't do enough for you. Our 2nd stay.
Partner
10/10
Exceptional
08 Jun 2017
Anita

Highly rated

The hotel staff are wonderfully hospitable and accommodating; the local is perfect!
Family
10/10
Exceptional
07 Oct 2011
Verified traveler

Excellent choice for the cost

Piccolo Hotel Puccini was just fine.

There was one SNAFU at the beginning - my father also rented a room on the same dates, and the staff was confused; imagining it was only one party and not two. When we arrived at the hotel the staff realized its error and had to send another party to a different nearby hotel so we could all stay at the same place.

For the price level we had not expected opulence or enormous rooms or beds, but what we got was fine, clean, and comfortable. The staff was friendly, courteous, and kindly tolerant of us.

We would gladly return.
10/10
Exceptional
06 Jul 2026
Mattia
Posizione ottima in pieno centro e camera pulita
Partner
8/10
Excellent
05 May 2026
Sigurjon
Superb location, charming hotel but bathroom too small.
Friends_and_family Family
8/10
Excellent
21 Apr 2026
Linnéa
Kändes nyrenoverat och väldigt rent. Något lyhört men lugnt hotell
Partner
10/10
Exceptional
07 Jan 2026
Frédéric Karl
Petit hôtel simple et charmant, calme et réaménagé avec goût. Hôtel non gardé la nuit, pas de petit-déjeuner sur place. Douche un peu exiguë, mais la chambre est jolie, le plafond haut est agréable et le rapport qualité-prix très bien. Idéalement situé en ville. Bon acceuil. Je recommande.
Partner
10/10
Exceptional
27 Oct 2025
Christina
Vi var mkt nöjda men saknade avlastningsytor, en till stol/fåtölj samt krokar i hall och badrum. Lite väl avskalat men mkt bekvämt hotell
Partner
6/10
Pleasant
21 Oct 2025
angelo
Si
Partner
8/10
Excellent
04 Oct 2025
Ylva
Litet men väldigt rent rum.
Trevlig personal.

Galet lyhört så allt som händer på gatan på natten känns och hörs som att det är 3 cm ifrån dig.
Partner
10/10
Exceptional
26 Sep 2025
Marc et Régine
Hôtel rénové récemment avec très bon goût. Très bonne literie correspond à un 4*, seul bémol, pas de petit dèj
Friends_and_family Friends
10/10
Exceptional
02 Sep 2021
Pål

Helt topp.

Helt topp, lite hotell, med den beste plassering i Lucca, like ved Puccinis Casa natale og med spennende restauranter «rett rundt hjørnet.»
Self
10/10
Exceptional
17 Aug 2021
Nikolaj

Great location & service

Excellent location. Very personal service. Somewhat noisy and small room (as expected). All in all 5/5 👍
Partner
8/10
Excellent
30 Sep 2020
Verified traveler
Gentilezza dello staff/proprietario. Posizione ottima, in centro. Possibilità di accedere alla ZTL. Parcheggio nelle vicinanze. Unica nota negativa, non funzionava l’acqua calda.
Leisure Partner
8/10
Excellent
12 Sep 2020
E.
Personale gentilissimo, buona la posizione, camera comoda
Leisure Self
6/10
Pleasant
01 Sep 2020
Verified traveler

No recomendaría el hotel

Cuando llegamos al hotel para hacer el check-in, el señor que estaba en la recepción no nos hizo sentir para nada bienvenidos y su actitud hacia nosotros fue deplorable. No sabía español ni inglés y nosotros no sabíamos italiano, así que traté de hacerme entender con aplicaciones de traducción, pero él nos decía con señas (y no muy amablemente) que no estábamos en la lista de reservas y que él no sabía usar la computadora. Luego, por suerte, otras personas que se estaban alojando en el hotel nos hicieron favor de traducirnos lo que decía el señor, y hacerle saber que nosotros sí teníamos una reserva. Les indicó que su jefe estaba a la vuelta, en un restaurante en el que también era gerente y nos teníamos que comunicar con él, así que tuvimos que ir al restaurante a buscar a alguien que sí nos entendiera y nos pudiera atender. El gerente fue muy amable con nosotros, se disculpó y nos proporcionó nuestra habitación.
La habitación no contaba con aire acondicionado, y el ventilador no era tan potente como para refrescarnos del calor de una noche de verano.
Al día siguiente cuando nos íbamos, revisé debajo de la cama para ver si habíamos dejado algo y me di cuenta que estaba lleno de polvo.

Aunque ya en el check-out nos atendió otra persona que también fue muy amable, le cobraron a mi esposo 10 euros más de lo que habíamos elegido en la página, que supuestamente ya venía con impuestos incluidos. De esto nos dimos cuenta hasta que ya nos habíamos retirado.
Partner
8/10
Excellent
24 Aug 2020
Verified traveler

Soggiorno Lucca

Sono tornata a questo hotel che già conoscevo. La posizione e' eccezionale a due passi dalla chiesa di san Michele. I proprietari sono molto gentili e disponibili.
Forse è un po' datato ed andrebbe ristrutturato, ma a me va bene anche cosi!😃
Self
10/10
Exceptional
08 Jan 2020
Antonio

Da provare assolutamente!

Hotel posizionato in una posizione strategica proprio al centro! Tranquillo ma soprattutto il personale accogliente ed eccezionale! Voto superlativo!
Self
10/10
Exceptional
07 Jan 2020
Verified traveler
hotel très bien situé dans la ville
ils sont de bons conseils pour restaurants et boutiques
on y va essentiellement pour Palais et Eglises mais la ville est vraiment très agréable
Partner
8/10
Excellent
03 Oct 2019
colette
une nuit de passage dans une ville surpeulpée de touristes
nous connaissons l'hotel Puccini pour y être déjà allés
Partner
8/10
Excellent
03 Aug 2019
Genevieve
hôtel très central ce qui est très agréable
Family
8/10
Excellent
27 Jul 2019
Verified traveler
Ottima posizione per evento concerto e vicino stazione ferriviaria
10/10
Exceptional
15 Jul 2019
Verified traveler
tutto ok personale super gentile se ripassiamo a lucca andiamo sicuramente li
Leisure Partner
10/10
Exceptional
05 Apr 2019
daniela

ottimo

posso dire che , arrivata a casa ho già consigliato a degli amici turisti questo hotel . Cortesia, pulizia e tranquillità.... Credo proprio che tornerò
Family
8/10
Excellent
30 Nov 2018
Verified traveler
分類:ホテル(観光>ビジネス) 24時間対応フロント
施設:★★★(+★清潔さボーナス) 仕切扉付シャワー、アメニティ&タオル、テレビ、金庫、暖房、コンセント多数(ベッド頭上にもあり) 全体的に綺麗です。
ロケーション:★★★★★ 市内中心部。サンミケーレ イン フォーロ教会から徒歩30秒、窓から顔を出すと見れます。 駅から徒歩約15分、バス停も近そうです。
対応:★★★★★ 当日直前予約でしたが問題無し。フロント対応はとても丁寧でした。
WIFI:★★★★★ アクセスナンバーはフロントで紙で渡されました。問題無く使用出来ました。
インテリア:★★★ 好みと違うので★★★ですが綺麗です。60年代?ポップスがテーマの様なので好きな方には良いでしょう。
マイナスポイント:芳香剤の香りが強いのが私にはちょっとキツかった。ダウニーとか好きな方にはおそらく問題無いでしょう。
10/10
Exceptional
10 Sep 2018
Christian
Sehr schönes und familiäres Hotel inmitten der Altstadt. Parkplatz muss außerhalb genutzt und bezahlt werden. Dafür sind die Herren der Rezeption sehr sehr freundlich und heißen einen wirklich sehr angenehm willkommen. Gerne wieder!!

Location & surroundings

Piccolo Hotel Puccini
Via Di Poggio 9, Lucca, Italy

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Piccolo Hotel Puccini

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