Name: ibis Styles Canberra Eaglehawk
Address: 1222 Federal Highway, 1222, Sutton, 2602, AU

8/10

Excellent

18 Jul 2026

Christine

Staff are great.internet could be better and more washing machines and dryers other then one of each as there are alot of rooms in the park. room's a pretty clean the front staff were amazing as we had a situation that was handed by the front staff and management straight away so service was great we enjoyed our stay.

6/10

Pleasant

17 Jul 2026

Kimberley

Beds were comfortable, and the family room (adjoined rooms) had a good lay out, with an air conditioner in each room, and a small tv in one room. The room had kitchenette area with a small microwave, kettle, and toaster, a couple of glasses and coffee mugs, but no cutlery. A small amount of tea, coffee, and sugar was provided. Liquid soap, shampoo, and conditioner also provided. We arrived just after 4pm, but the room wasn’t ready yet. It was about half an hour wait. Parking near the room was easy, and there was a path from the car park, up to the rooms. Outdoor lighting was lacking, so if arriving after dark, have a torch handy. The grounds themselves were quiet, and basically no road noise either. I wouldn’t pay more than we did for the accomodation, but we would stay there again if travelling through.

Family_with_children

10/10

Exceptional

15 Jul 2026

Nelson

Buffet / restaurant staff was excellent.

Family_with_children

4/10

Poor

13 Jul 2026

Tyler

Room still had vomit on thr bunk beds and on the curtains. Floors very grubby.
We just need a place to sleep for a few hours, so didnt complain. Then left early morning, never to return.

Family_with_children

6/10

Pleasant

13 Jul 2026

Dinesh

Breakfast was good.
Only thing I have to say about check in cause it was not on time.
Have travelled long way and when reached hotel,the room was not ready even after 2pm

Family_with_children

2/10

Poor

12 Jul 2026

Brad

The laundry was still left outside of our door in the night. There were piles of rubbish left outside in the bins and on the floor.
I have stayed in many Ibis hotels across the country and this one was almost on par with a caravan park.

Family_with_children

4/10

Poor

11 Jul 2026

Srinath

Unfortunately, our stay was impacted by several issues. The room had a strong unpleasant odour, which made it very difficult for us to sleep on the first night.
We also wanted some warm drinking water, so we poured bottled water into the kettle. However, the water came out with a salty taste, leaving us without drinkable water overnight, which was extremely inconvenient. We even asked the cleaning staff to replace the kettle, but the replacement had the same issue.
Additionally, there was a guest Wi-Fi network available, but the connection instructions provided were incorrect. As we had very limited mobile reception, we relied on the internet service; however, despite multiple attempts, we were unable to connect. We also tried contacting reception for assistance, but were unable to get through.
Overall, these issues significantly affected our comfort and experience during the stay and were disappointing given our expectations.

Family_with_children

8/10

Excellent

10 Jul 2026

Jas

Best buffey breakfast for good price.

Family_with_children

10/10

Exceptional

10 Jul 2026

Len

Very happy with my stay , didn't like the water saving shower much, but understand why you use it. Will definitely be staying there again in the future.

8/10

Excellent

05 Jul 2026

Karma

Parking good, room cleanliness good but amenities need to be changes

Family_with_children

6/10

Pleasant

05 Jul 2026

Rachel

Staff was friendly. Room cleanliness was very average and grounds need a good clean up just looks dirty

Self

10/10

Exceptional

01 Jul 2026

Shannon

Large and laid out resort- barely heard any other guests. Breakfast was yummy with a coffee machine that makes tasty coffee and hot choccy.
All staff we saw- restaurant, cleaners, reception- all helpful and friendly.
Close enough to Canberra, we only ever had 20min drive for all sites.
Comfy beds and plenty of space for the kids in the family rooms.
We will stay here again.

Family_with_children

2/10

Poor

26 Jun 2026

Ben

Breakfast was simple but plentiful and tasty. Staff friendly and helpful.

Self

10/10

Exceptional

25 Jun 2026

Melissa

Fantastic and extremely well priced

Self

10/10

Exceptional

24 Jun 2026

Mohammad

Excellent breakfast!

Family_with_children

10/10

Exceptional

11 Jun 2026

Marnie

Clean room, basic but very comfortable. Would stay again

Family

6/10

Pleasant

08 Jun 2026

Farhan

Our stay at the Ibis Styles was comfortable overall, and the staff were very cooperative. The property itself is in a beautiful location, and we thoroughly enjoyed the excellent breakfast. Ample parking was available, though it is worth noting that the concrete was quite broken, which caused some inconvenience.
However, we were a bit disappointed with the average standard of cleanliness. While the bed sheets, towels, and bathroom were perfectly clean, the room itself requires a more thorough overall cleaning; we noticed cobwebs and mosquitoes during our stay. Additionally, the ceiling light fixture was full of hundreds of dead flies, which detracted from the experience.
On a minor technical note, the Optus mobile network coverage was poor in this area, particularly for data. Fortunately, the hotel's Wi-Fi was strong enough to counter that issue.

Family_with_children

6/10

Pleasant

08 Jun 2026

Colin

It’s a lot of updated done

Self

6/10

Pleasant

06 Jun 2026

Suzana

Over all it was quiet and clean , the room was large and bed was comfortable . the staff were helpful there was poor wifi reception no phone line in the room !!!! And a funky smell in the foyer the property overall looked a little tired

But it’s was good for 2 night stay - the Eaglehawk hotel for dinner was outstanding ( next door ) a must to go to best pub food

The resort needs some love to bring it back to how it used to be

Partner

6/10

Pleasant

19 May 2026

James

Ok for price and 1 night

Self

10/10

Exceptional

14 May 2026

Marnie

The room was clean and a great stay for the night. Would stay again.

Family

8/10

Excellent

27 Apr 2026

Megan

Whenever we come to Canberra we always stay here and are happy

10/10

Exceptional

20 Apr 2026

Deborah

The staff were great, nothing was a bother. Would stay again.

Partner

10/10

Exceptional

16 Apr 2026

Junaid

Had a very pleasant stay at Ibis Styles Canberra Eaglehawk. The location is great—peaceful and convenient, making it a perfect stop for families and travellers alike. The rooms were clean, tidy, and well-maintained, which made our stay very comfortable. The staff were friendly, welcoming, and always ready to help with a smile. Overall, a smooth and enjoyable experience. Would definitely stay here again.

Family_with_children

10/10

Exceptional

13 Apr 2026

Geoffrey

Soundproofing between rooms was poor. Air Conditioner in the next room made so much noise it was difficult to sleep. I had to turn the fridge off each night because it was so noisy. The exhaust fan in the bathroom was like a hurricane. The room was clean, but the place is like a maze making it very difficult to find your room.

Self

8/10

Excellent

30 Mar 2026

Anna

Plenty of room to move around with our family outside. Room had plenty of space. Bed extra comfy. Neat and tidy. Would recommend to anyone wanting cheap accommodation for family staying in Canberra

Family_with_children

6/10

Pleasant

29 Mar 2026

Shane

Yard needs cleanup & maintenance.

Friends

4/10

Poor

24 Mar 2026

Michael

Clean room but no hot water and extremely good chance staff knew. Had to cut stay short because they were full and couldn't give us another room with hot water

Partner

8/10

Excellent

24 Mar 2026

Ritu

Room service only on request. A bit dated.

Partner

8/10

Excellent

21 Mar 2026

Amrit

All good

Partner

6/10

Pleasant

21 Mar 2026

Meagan

Used to stay here often when kids were little 30 years ago. As for the room not much has changed?! Room maintenance leaves a lot to be desired, although room was clean and bed comfy. When booking website advertised buffet breakfast and great restaurant. No buffet but could only choose 4 items from the cooked menu. Restaurant not open that week. Wouldn't stay agsin and wouldnt recommend.

2/10

Poor

15 Mar 2026

Geoffrey

Took 15 minutes to find the staff that had left the front desk to have a chat with their boyfriend in the restaurant that was closed. Even when I found her the call couldn’t stop. Went into my room to have tea and coffee they provide mugs but no tea spoons. I found a dirty microwave to use with a clean up after yourself sign but nothing to clean with. Shampoo and conditioner had huge bottles that were empty. Cheap rundown accommodation that have saved on staff and ammenities very impressive staff that have no interest in being there

Family_with_children

6/10

Pleasant

15 Mar 2026

Sandra

I never enjoy giving a negative review but I do feel I should mention some disappointing aspects of our stay. We have stayed at this hotel on at least 5 previous occasions but for this stay our experience was very different. We looked forward to being able to eat at the restaurant for dinner but was told the restaurant and bar was closed for a month, we didn’t receive notification of this prior to check-in. We were told to go to the pub next door which we did on the first night of our 3 night stay, while we were not disappointed in the food at the pub the noise was so loud we couldn’t have a conversation without raising our voice.
We did not see housekeeping during our stay.
I tried to retrieve something that had fallen under the bedside table and the wooden table fell apart narrowly missing my face but hitting my arm.
The WiFi hardly worked in the room, anytime we tried either it didn’t work at all or buffeted so badly we stopped trying.
On a brighter note the breakfast was good with a decent selection except for coffee from the coffee machine.

Partner

10/10

Exceptional

12 Mar 2026

Susovan

Superb experience

Leisure Family

6/10

Pleasant

10 Mar 2026

Louise

Feels rundown

Self

2/10

Poor

09 Mar 2026

Justin

There was no hot water, there was no mobile service, and the wifi was terrible. The pool was filthy and the grounds and gardens were poorly maintained. We had kids from a nearby room playing knock and run on our door the morning of check out which led to a confrontation with the kids parents. Staff did nothing to assist. I am 50 years old and have travelled exensivley in Australia for work and please, and overseas. This was the worst place I have ever stayed and will never visit again nor recommend to anyone.

Family_with_children

6/10

Pleasant

04 Mar 2026

David

Excellent for a an overnight stay while passing through- the room was clean and comfortable. The check in staff fantastic. The grounds of the resort aren’t in the best condition

10/10

Exceptional

01 Mar 2026

Mary Bernadette

Very spacious rooms

Family_with_children

6/10

Pleasant

28 Feb 2026

Andjelko

We were greeted by the confusion of the room numbering system, which in our experience was not very clear at all.
As we happened to check in during a storm, we then had to find our room through streams of water rushing past us as we tried to open our doors in ankle deep water. The water was leaking into our front entry and was damp the entire time of our stay.
We tried using the 1x coin operated dryers (20c and $1 only) which cost $5 to get 45 minutes usage. When our clothes were not remotely dry, I tried asking at front desk, if this was the best that the dryer could do, he just kept repeating he would talk with a technician the next day and that I wasn't listening to him. Very unhelpful and irritating staff response.

The next day the only solution for the maintenance person to fix the dirty and muddy walkways, was to use a blower for the whole day. After he had apparently finished there was still big clumps of dirt and dust all over the pathways to our room as he didn't seem to want to use a broom or a shovel to remove it that way?

We finally discovered that the only microwave in the place was in the laundry room, which was one of the smallest microwaves that Kmart sells.

Otherwise, the amenities are very run down and whole place needs an upgrade.

Family_with_children

8/10

Excellent

27 Feb 2026

Anna

Friendly staff, room clean and plenty of space to move around

4/10

Poor

23 Feb 2026

andres

They offer a breakfast buffet what is not true, poor options in the menu.

8/10

Excellent

03 Feb 2026

kevin

The room was good. The staff so helpful. Would stay there again when going to the ACT.

10/10

Exceptional

26 Jan 2026

Gary

Room clean, bed comfortable.
Eazy walk to the pub.

10/10

Exceptional

26 Jan 2026

Farhana

I really enjoyed my stay at Eagle Ibis Canberra. It’s a nice, quiet place with clean rooms and a clean toilet. A comfortable and peaceful stay—I would happily recommend it.

Leisure Family_with_children

6/10

Pleasant

24 Jan 2026

Andrew

Room was fine. No phone service and the QR code on the wall to access the wifi didn’t work.

Leisure Self

8/10

Excellent

19 Jan 2026

Emily

The reception and photographic representations significantly exceeded the quality of our reservation.

Initially, the rooms appeared clean. However, upon consolidating the three single beds, which were equipped with wheels, we observed a lack of cleanliness beneath all three, revealing accumulated debris such as dried fruit, crumbs, and dust.

The television remote control in the designated children's room was missing its cover, thereby exposing batteries to potential access by a toddler. Furthermore, the children's room, furnished with the three single beds, also housed the kitchen area, where breakable items including glasses, plates, and mugs were accessible to children. Fortunately, the countertop was sufficiently elevated to allow us to store these items out of reach. Additionally, we discovered an electrical outlet with exposed wiring within the room.

The staff demonstrated exceptional professionalism, exhibiting friendliness and a high degree of helpfulness. A notable advantage of this location is its proximity to numerous family-friendly dining establishments and entertainment venues for children.

Leisure Family_with_children

8/10

Excellent

11 Jan 2026

Arvind

Excellent stay. Everything was perfect but on my request they did not provide room cleaning service.

Leisure Family

4/10

Poor

09 Jan 2026

Tiffany

A very bad experience for us which had us checking out early after the first night. Our bathroom was not properly cleaned, we arrived to find a ball of hair on the floor and the toilet reeked of urine and there was stained toilet paper stuck under the rim. Reception told us there were no rooms available to move us to and the cleaning staff had left for the day. My kids would hold their breath when using the bathroom and would not shower there. We couldn’t wait to get out! Other than that the resort itself is quite run down, but no issues with the staff we encountered.

Leisure Family

8/10

Excellent

08 Jan 2026

Amy

Friendly staff, clean room

Leisure Family

10/10

Exceptional

03 Jan 2026

Inderjit

Convenient

6/10

Pleasant

03 Jan 2026

Jordan

It was alright

Business

8/10

Excellent

02 Jan 2026

Junjie

Room and bathroom not spotless but bed is comfortable and linen is nice. We appreciate the service at breakfast too.

Leisure Family

8/10

Excellent

01 Jan 2026

Anthony

Room was fine.

Friends_and_family Family

10/10

Exceptional

01 Jan 2026

Manish kumar

Good stay

Self

10/10

Exceptional

01 Jan 2026

Manish kumar

Room was clean, great staff

6/10

Pleasant

31 Dec 2025

Ahmed

The room was clean but had a stale smell was stormed with bugs from outside. Location is nice but needs improvement

Family

8/10

Excellent

30 Dec 2025

Anthony

Good value, good facilities

Friends_and_family Family

4/10

Poor

28 Dec 2025

Raghavendra S S

Room was ok but full of cob webs, dust and dirt on the carpet. Could have been better for the price it asks for. One more important is about unresponsive front desk number. Think everything was bad about our room/motel. Right from hotel reception to network to unresponsive desk.

Leisure Family

8/10

Excellent

26 Dec 2025

Ramamoorthy

Friendly staff

10/10

Exceptional

20 Dec 2025

Peusha

Amazing

Leisure Family_with_children

6/10

Pleasant

20 Dec 2025

Najeeh

Easy to find the place. Facilities are old and tired. Bed wasn’t comfortable with saggy mattress.

Leisure Family_with_children

4/10

Poor

04 Dec 2025

michelle

No water!

Leisure Family

2/10

Poor

04 Dec 2025

michelle

We stayed for 2 nights. First night was good. Second night was terrible. At some time during the night the water was turned off for the whole complex. No toilet! No shower! No water whatsoever! Reception wouldn't answer the phone, left a message & no response, so we had no idea what was going on. We had a function to attend & in the end we just had to leave.

Leisure Family

8/10

Excellent

02 Dec 2025

andrej

It was ok for 2 nights. A bit run down, but acceptable.

Friends_and_family Friends

2/10

Poor

30 Nov 2025

Kevin

No water for over 24hrs... so far.
General maintenance needs attention.

Leisure

4/10

Poor

29 Nov 2025

Nigel

Old and tired
Great for one night at the price but no longer
Needs an update Stayed there 20plus years ago , nothing much has changed

10/10

Exceptional

28 Nov 2025

Wendy

Clean & comfortable, very good price for last minute stay

Leisure Self

8/10

Excellent

23 Nov 2025

Leonard

Great little place to stay. Very quiet an relaxing, but they really need to fix the wifi it’s very bad other then that will come stay again..

10/10

Exceptional

20 Nov 2025

Harvey

Friendly staff who upgraded me for no extra charge. Good amenities in room.

6/10

Pleasant

15 Nov 2025

Stephen

Room was tidy. Bed was comfortable. Air con worked well. No USB ports to charge phones. The room needs to be updated with more advanced technology. And a set of cutlery and a few plates would be beneficial. Breakfast was average.

Business Partner

10/10

Exceptional

14 Nov 2025

Manish kumar

Beautiful hotel and lovely staff members

Business_and_leisure Family

8/10

Excellent

09 Nov 2025

Caroline

Great value for money. Friendly staff in in a great location to avoid the business of Canberra but still be close.

Leisure Partner

6/10

Pleasant

07 Nov 2025

Kristen

Room wasn't clean, tissue on the ground behind curtains, under beds in second room was filthy.
Rubbish and someones dirty socks just under bed in first room (visible to anyone walking past )

Leisure Family

8/10

Excellent

03 Nov 2025

Coreleen

Nice facility, spread out room blocks in bush setting. Room was clean and suitable for 2 day visit. Although wifi was very weak and not useful, hot water system not very hot ( barely Luke warm). Parking for our building got full real quick but were able to park on other side of facilities acceptable. Walls were paper thin and could conversations from rooms either side of ours. Nice facility and would consider next time in Canberra.

Leisure Family_with_children

8/10

Excellent

02 Nov 2025

Kris

Cheerful staff, easy flexible checkin, great layout.

10/10

Exceptional

28 Oct 2025

Chris

Amazing

Friends_and_family Family

10/10

Exceptional

26 Oct 2025

Manish kumar

Lovely stay

Leisure Family_with_children

8/10

Excellent

26 Oct 2025

Vera

Spacious propery with free parking next to ground level rooms. Family oriented with playground and pool. Easy drive to anywhere in Canberra. Older style rooms with limited electric plugs for charging moviles erc

Leisure Friends

8/10

Excellent

25 Oct 2025

Peter

I did not have breakfast

Leisure Self

4/10

Poor

24 Oct 2025

Kim

Everything was very good however the bed was atrocious.
Reasons were basically too soft and not supportive. I spent two restless, sleepless nights
Also the breakfast wasn't free.

10/10

Exceptional

21 Oct 2025

Gordon

bATHROOM EXRACT UNIT VERY NOISY

8/10

Excellent

19 Oct 2025

Narelle

Comfy bed. Friendly staff. Nice & quiet. Parking good.

Leisure Friends

8/10

Excellent

15 Oct 2025

Steve

Rooms are clean but a bit aged and worn

10/10

Exceptional

15 Oct 2025

Kyle

Lovely

Leisure Partner

8/10

Excellent

12 Oct 2025

Ngayirra

For the price this is a great place to stay with the family. This is my second time staying and would stay again

Leisure Family

4/10

Poor

12 Oct 2025

Mohammed

Dirty covers and carpet
Noisy air-conditioner
All walls are cracked around the room.
Receptionist is unhappy to respond to us

Leisure Family

6/10

Pleasant

07 Oct 2025

Michelle

The concierge was very good.
The fan in the bathroom was ridiculously loud and the coffee in the breakfast buffet was undrinkable.

Leisure Partner

10/10

Exceptional

06 Oct 2025

Mohammad

Clean and organised

8/10

Excellent

06 Oct 2025

Ritesh

It was a pleasant stay

Leisure Family_with_children

8/10

Excellent

06 Oct 2025

Gavin

No restaurant or bar on the weekend.

Leisure Family

8/10

Excellent

06 Oct 2025

Md Yasir

Good edperience.

6/10

Pleasant

05 Oct 2025

Bronwen

Hit and miss. We have stayed here before and it has been excellent. This time not so great.

6/10

Pleasant

05 Oct 2025

Paula

Suitable pricing for larger families. Very basic room.

4/10

Poor

04 Oct 2025

Elizabeth

Shower was so gross I decided to wait until I got to work to shower.

Business Self

2/10

Poor

03 Oct 2025

Anne

We were booked into a family room, bathroom was freezing cold due to the air ventilation, floor was cold and the toilet had Staines that could of been clean properly. Room did not feel warm or inviting at all, its pretty run down with curtains broken, single beds felt lumpy and the room did not have a phone to call for service. Manager that was on during the time we check-in was so rude that he said theres nothing he could do, we pretty much had no choice but use the room he gave us. Its terrible and I wouldn't recommend this place to anyone.

Family_with_children

6/10

Pleasant

01 Oct 2025

Michael

The room wasn't cleaned properly. The internet is pretty bad.

Leisure Family

4/10

Poor

01 Oct 2025

Cyd

I understand that this property is old but it doesn't mean it needs to be dirty, smelly, and facilities not on standard. Toilet hasn't been cleaned properly as it was smelly with urine, no upgrade with beds-to soft that it can give a backache when you wale ip in the morning and even the aircon/heater doesn't do it's job plus it so noisy that we are unable to sleep properly so we have to turned it off. I understand it is cheap but at least upgrade a bit more that is more convenient to stay for a family with kids. Good thing I booked for only 1 night.

Leisure Family

2/10

Poor

30 Sep 2025

Mel

Room air conditioning was noisy

Leisure Family

10/10

Exceptional

30 Sep 2025

Bruce

Relaxing atmosphere.