Name: Hotel Mystays Otemae
Address: 132 Tokuicho Chuokuosakacity Osaka, Osaka Shi, 540-0025, JP

10/10

Exceptional

09 Jun 2026

Michael

Located not far from a grocery and multiple convenience stores, metro station makes this hotel a great pick! Helpful staff and nice amenities.

Friends

10/10

Exceptional

13 May 2026

Lee

We had a room with a living room and a kitchen which was great as there was plenty of space fo relax after a long day of sightseeing. The room was quiet and the hotel well located near underground stations and convenience stores.

Partner

10/10

Exceptional

23 Apr 2026

William

The staff at MyStays Otemae were extremely kind & helpful. Every time we had a request they immediately did their best to fulfill it. After we checked out they let us store our bags in their office while we made a last shopping trip to Namba.When we returned soaking wet because of the terrible weather, Tsubouchi-san & Watanabe-san provided hand towels so we could dry our clothes & allowed us to repack our bags. Then Nakata-san & Satomi-San called several taxi companies but they were all booked up and they tried & tried until they were able to reserve a taxi to take us to the Kansai Airport Limousine bus stop. All the staff went beyond the call of duty to help us. That why this was our 4th time staying there whenever we visit Osaka for the past 4 years!

Partner

8/10

Excellent

25 Jan 2026

Anna

Basic but spacious

8/10

Excellent

25 Dec 2025

HWA HWEE

Room is clean, near a subway. Bed firmness is good, 2 pillows (contour pillow and a soft pillow). However, there is 1 room with erratic fancoil's themostat, cold/warm air supply got cut off every now and then. I was able to borrow an air purifier from the hotel staff to improve the air flow for that room. Hotel staff is friendly and approachable.

Friends_and_family Family

10/10

Exceptional

13 Dec 2025

sherwin

The staffs are very accomodating and supported us with everything we needed. I even ñeft my bag inside the train with all of our passports inside and the hotel staffs helped us getting it by delivering it to the hotel.

The rooms are also wonderful. Thank you for hosting our stay in osaka 😁

Leisure Family_with_children

10/10

Exceptional

25 Nov 2025

Victoria

My partner, sister and I enjoyed staying here. There was plenty of space for the three of us as the room had one double bed, a separate room with two singles and a third room with one single. The shared kitchen/ dining area was greatly appreciated and the extra space was super convenient for our group. The location of this hotel made it convenient for us to walk rather than take the train (this was greatly appreciated after being in Tokyo) and is so close to Osaka Castle! Also a fantastic takoyaki and okonomiyaki stand/restaurant just round the corner! We will definitely stay with MyStays again!

Leisure Family

10/10

Exceptional

19 Nov 2025

Christina

Room was clean. Staff was very friendly.
Rooms are warm.

Leisure Family

10/10

Exceptional

13 Nov 2025

Cesar

The staff is very friendly and even allowed us to leave our luggage at the place for some hours after the check-out which was super helpful! The place is very clean too. I definitely recommend it!

Leisure Family

8/10

Excellent

12 Nov 2025

Karin

Location is convenient- walking distance from Osaka castle and easy access to airport. Hotel staff friendly. The room and bathroom are simple and clean.

Leisure Friends

4/10

Poor

01 Oct 2025

Peter

We arrived very early after a short trip from Kyoto and they let us into our room early. The room was spacious and had a kitchenette. That was the end of the good points. There were lots of issues. Where to begin! The hotel was old. Nothing had been updated in a long time. The hallway outside our room wasn't even completely indoors. It was unfinished with a concrete floor and looked worse than a university dorm hallway. There was always bags of cleaning stuff or something all over the hallways outside our room even though there wasn't any room cleaning. The windows were very old and cheap and there was NO soundproofing. We could hear normal conversations on the road outside from our 2nd floor room. Vehicles were very noisy as they passed. Fortunately it wasn't on a particularly busy street. There weren't enough towels ... only one set for each of us. And there was no toaster in the kitchen. But the staff did provide both a toaster and more towels immediately when we asked. All of the staff were very helpful and attentive. But everything in the room was lower quality. The towels were cheap. For dishes there were only two small plates and two bowls. The bathroom was veyr cramped and poorly designed. The only mirror in the unit was in the bathroom but there was no power outlet in the bathroom. The lights sometimes didn't come on for a while. The wife was often very weak.

Leisure Family

6/10

Pleasant

29 Sep 2025

Mary

Very average. Small bathrooms..

Leisure Family

8/10

Excellent

30 Jul 2025

Sheldon

Spacious, however limited housekeeping services.

Leisure Family_with_children

10/10

Exceptional

03 Jul 2025

Keith

Very good price to sleep a family of five for a sh

We just needed a 12 hour sleepover stay in Osaka after going to the world expo, and the price was amazing for this place with a small kitchen and enough beds to sleep six.

Friends_and_family Family

6/10

Pleasant

20 Jun 2025

Kyle

This is a budget hotel that has a decent amount of amenities depending on the room type. The dryers in the laundry area don’t do an adequate job (so you’ll need to head to a nearby coin laundry to dry your clothes) and the rooms are very much out of a 1980’s Japanese condo (dated furnishings, stove, bathroom, etc). It’s one of the more affordable options in Osaka, and decent for a family, but you should manage your expectations accordingly.

Leisure Family_with_children

10/10

Exceptional

18 Jun 2025

AIRNOY

Great location near Osaka Castle. Spacious room for a family of 4. Plenty of dining options in area. Overall, it was a great stay for us.

Leisure Family

8/10

Excellent

07 Jun 2025

Isaiah

Clean and small perfect for travel

Leisure Family

8/10

Excellent

07 Jun 2025

Nyrka

Overall the hotel is fine but it could stand to equip each apartment with a bit more cutlery and upgrade the stoves. In the morning when making breakfast the apartment often smelled of gas because igniting the stove was difficulty possibly because it was old. Otherwise the hotel is great, comfortable beds and pillows, clean, and convenient to train and food! I would RECOMMEND for families esp. because the rooms are spacious.

Leisure Family

8/10

Excellent

19 May 2025

William

We found this accomodation very well situated to get around Osaka easily. The staff were lovely. Having washing and drying facilities on site was very helpful. Good range of food options and supermarkets close by.

Leisure Family

10/10

Exceptional

19 Apr 2025

John

Great facility

10/10

Exceptional

16 Apr 2025

William

Wonderful experience

We arrived much later than expected but we were greeting by a friendly overnight staff that helped us check in with no problems. The rooms were clean and comfortable. Also a great location. Easy to get to everything from here as a centralized train station is very close. Definitely would stay here again.

Business Friends

10/10

Exceptional

20 Feb 2025

gary

Great place to stay. Easy to get around. Good location

Self

10/10

Exceptional

17 Jan 2025

Chun Sae

About 2 block from Metro station.
Quiet area.
About 20 minute walk to Osaka castle.
Friendly staff.

Leisure Partner

10/10

Exceptional

21 Dec 2024

Mary

Enjoyed unique Japanese-style bathroom, kitchen and bedroom.
Wouldn't mind staying there again.
Staff was very professional and courteous.

Leisure Family

10/10

Exceptional

15 Dec 2024

Behnam

Affordable,clean and nice staff.

Leisure Friends

10/10

Exceptional

24 Nov 2024

Keith Angela Amor

The hotel is near convenience storea and good restaurants! also near Osaka castle and train station ! The staff were very helpful and the place was comfortable to stay in!

Leisure Friends

10/10

Exceptional

16 Nov 2024

Sienna

We LOVED staying here. We were very pleasantly greeted by the front desk staff who explained everything we needed to know about the facilities. The area is quiet for the most part, though there is a fire station nearby, so be aware of that. It's fairly quiet though :) There is a Family Mart almost immediately to the left of the hotel, and plenty of subway entrances. A fantastic stay!

Leisure Partner

10/10

Exceptional

02 Nov 2024

Vi Phat

Great hotel to stay

Just randomly picked this hotel but I find was an excellent service. Nice beds, spacious and friendly staff. Will come back next time:)

Friends_and_family Friends

4/10

Poor

21 May 2024

Claudina

If is your first time in Osaka this is not the place to stay at an they don't understand English not helpful didn’t feel welcome ☹️

Leisure Family

8/10

Excellent

19 Feb 2024

John

4 days of a 13-day trip visiting family

Ours was a late booking for 4 days during a 13-day trip to visit family in Osaka. The non-smoking suite with bedroom and 'living room' with kitchen facilities was a little dated but everything was clean and worked and we enjoyed it. However, anyone over 6 feet tall should pay attention to the low door and ceiling heights! We had a balcony which faced on to another tall building and kept our room void of daylight and no outlook, but we were out from early till late and weren't bothered by the lack of daylight in the room. That said, the only criticism we had was of some disturbance from the room above in the early hours of the morning during the last two days of our stay, which sounded like furniture being moved and pulled across the floor, and lasted intermittently over a period of about two hours.

Partner

8/10

Excellent

28 Dec 2023

Jon

Polite and helpful staff who speak English. 3 bedroom unit is great for a family, with small kitchen. Some noise outside at night from small courier depot and fire station around the corner, but it wasn't too bad

Family

10/10

Exceptional

08 Dec 2023

Kok Keng

Let me experience how a Japanese typical housing living feel like.

Leisure Family

10/10

Exceptional

24 Nov 2023

CHI YIP

Room is big but a bit aged. Overall we have a good stay here.

Leisure Family

6/10

Pleasant

23 Sep 2023

Erik

Nice overall stay, laundry units could be better.

Business_and_leisure Friends

4/10

Poor

11 Jul 2023

M S

one pillow per person is way too little. also the staff strict rules to follow to the dot foe checkout time is frightening.

10/10

Exceptional

07 Jun 2023

PHANU

Excellent choice. Good value for the price.

Leisure Friends

2/10

Poor

29 Mar 2023

Niki

The property was a lot more “older and dirtier” than it looked in the pictures provided by them. The place was moldy and just gave off an eerie feeling, the bathroom sink paint was chipping off. The bedside had no sockets like normal hotels.
It just was not what we expected from a hotel in Japan, the room was very backdated. The place is more of a hostel than a hotel. The location is not that convenient to get around places. Would not recommend.

Leisure Family

10/10

Exceptional

01 Jan 2023

Younsoo

This place really looks just like in the pictures. The staff was helpful and friendly. There are at least 3 massage places near if you are tired from walking so much. Subway station is 5 min walk. There's a supermarket and restaurants near. Two thumbs up!

Leisure Family_with_children

10/10

Exceptional

09 Jan 2020

Luis

I liked the facilities, it has kitchen, several basic utensiles, separate rooms, air conditioning. The bathroom and shower could improve, it was unconfortable to take a shower, but the price is fare. You get what you pay. The metro and train station is a bit away, but still acceptable.

Leisure Friends

10/10

Exceptional

17 Dec 2019

Andrew

It is into DIY. You need to bring down the towel and trash yourself.

Leisure Family

8/10

Excellent

17 Nov 2019

Verified traveler

good location in Osaka, great staff, no hotel parking available

Leisure Partner

4/10

Poor

08 Nov 2019

Verified traveler

All the staff were so nice and friendly,,,BUT the cleanliness was the worst I ever seen. Very dusty everywhere. Also the bathroom need to be up-dated at least to the minimum standard.

Leisure Self

10/10

Exceptional

30 Apr 2019

Einstein

The hotel is particularly suitable for families with children and larger groups whose members may need to have their separate rooms.

Friends_and_family Family_with_children

8/10

Excellent

18 Mar 2019

Nigel

The room was very big. Located within an easy walk to Osaka History Museum and Osaka Castle

8/10

Excellent

06 Jan 2019

Kit

This was the first time I book this hotel. The staff, room, location and price was fine. Also liked the kitchenette feature. But shocked to find out there was no house keeping service even for a 5-day booking. This was not mentioned in the details. If I had known I might not have booked this hotel. So I think this fact should be highlighted in the hotel info.

6/10

Pleasant

01 Jan 2019

steven

Ok for several nights

Now becoming dated and in need of upgrading. Beds are very hard and black mould in areas of silicone in bathroom.
Staff are very helpful but the lift is very busy and needs making bigger or a second one added. We ended up using the stairs most of the time. For its price per night it is ok but it needs a clean. WiFi box in kitchen was covered in dust.

Partner

10/10

Exceptional

14 Nov 2018

KV

Very nice and confortable. Even has kitchen to cook food!

8/10

Excellent

07 Aug 2018

Verified traveler

good deal, close to park. cheap. good deal, close to park. cheap.

4/10

Poor

07 Aug 2018

paul

No one clean the room

Near the station, walk around 5 minutes only. Many restaurants nearby. No shops with many tourists.

However, no one will clean your room everyday which it is better yi stay one night only.

4/10

Poor

24 Jun 2018

Verified traveler

Does not fulfill expectations

We stayed in two rooms at Hotel MyStays. The rooms are very old and don't seem very clean. The rooms and the bathroom had an old smell to them. The bathroom also had cracks on the walls. It was also concerning that the bathroom may have started to mold because there was not good ventilation in the bathroom. Did not meet expectations. The photos make the rooms seem newer and nicer than they actually seem.

10/10

Exceptional

18 Jun 2018

Verified traveler

Convenience, comfort, price perfect

location - very convenient for exploring Osaka castle and getting to the nearest subway station.
its very near Family Mart and 711 for daily supplies. And the nearly restaurants (Yayoi) was our go to place to eat.
The room was worth it. it had the convenience of a home with a table to work and eat. the three rooms were perfect for us.

Family

10/10

Exceptional

31 May 2018

Kenji

First Night in Osaka

good location / spacious rooms / near stations and convenient stores

Family

8/10

Excellent

27 May 2018

Mark

Good view easy to find

8/10

Excellent

25 May 2018

alastair

The policy of not letting guests into their room until 3pm is excessive and unnecessary. We checked in at 8.30am and could have received the first cleaned room. Midday ok but 3pm ? I stayed there last year and it is much more run down than a year ago. Not cheap but no pcs provided,have to empty own carbage and no room service or towel change. Location good

Partner

8/10

Excellent

13 May 2018

Ming

Great value

Nice and comfortable hotel in a great location of Osaka close to subway and many eateries
Good price for a short stay!!!! Strongly recommend this hotel chain

Friends

8/10

Excellent

06 May 2018

Nick

Our largest room so far in Japan. Staff were rather standoffish but professional. Had a laundry.

6/10

Pleasant

03 Apr 2018

Verified traveler

No-frills hotel fairly near to central area

The hotel is about a 5-10min walk to Tanimachi-yonchome station, which is then a 10min train ride away from Osaka JR. Note that the hotel reception is only open from 8am-10pm. The facilities are basic, but the toiletries and amenities are sufficient. The room was spacious but a bit worn and dated. The beds were comfortable enough. The toilet was a bit small, even by Japanese standards. Overall, it served our needs.

10/10

Exceptional

10 Jan 2018

Verified traveler

Convenient to the castle and museum.

Partner

8/10

Excellent

12 Dec 2017

Verified traveler

Comfortable stay

Standard room was a good size compared to most Japanese hotels, with a mini kitchenette so we could cook simple meals. Conveniently located a short walk from subway, convenience stores and Osaka castle. English-speaking reception staff.

Family

8/10

Excellent

10 Dec 2017

Verified traveler

Clean and comfortable but after looking

It was clean and comfortable but after looking around Osaka a bit I discoveredi could have paid much less for a basic room. Who knows though for less money, it may not have been clean. Mystays is new and clean but a bit pricey.

10/10

Exceptional

26 Nov 2017

Alfred

The rooms are quite spacious by Japanese standards. They are a bit old but still are very well maintained. Great location

Family

8/10

Excellent

19 Nov 2017

William

City centre hotel

Must be aware that MyStays hotels are \"weekly mansions\" rather than conventional hotels. Rooms are on the big side fir Japan and have kitchen and lounge - big plus! On the down side however, the rooms will not be cleaned during your stay, you have to dispose of own trash, and you take the towels to reception if you want to change them.

8/10

Excellent

10 Nov 2017

SHIYO

Convenient apartment

Good value for the price, large room. The bathroom smelt very bad.

8/10

Excellent

07 Sep 2017

William

Good location - near subway

Best described as a \"weekly mansion\" rather than hotel. Room was big, contained cooking facilities and big lounge area with sofa. However advised on check in that the room would not be cleaned, we had to empty our own trash and if we wanted to change towels, we would need to go to reception. Any change of bedding would be charged for.

6/10

Pleasant

01 Sep 2017

Verified traveler

Room Service

I didn't realise there was no maid room service, which I note was not clear at time of online booking. Toilet/shower was the smallest we ever used.

8/10

Excellent

11 Aug 2017

Verified traveler

Great Kitchen & Balcony

Great little kitchen, good linens, laundry facilities, and professional staff. Just what we needed for a few nights in Osaka.

Family

8/10

Excellent

08 Aug 2017

Verified traveler

Hotel has a variety of different rooms as well as features such a laundry facilities.

8/10

Excellent

05 Aug 2017

Dale

Would stay again.

this is the second time we have stayed since April this year. it is well located with access to restaurants and convenience stores as well as subway.
The only slightly negative comment was the pillows were to hard and smaller than what we are used to. Other than that it was great.

Family

6/10

Pleasant

03 Jul 2017

Local to Castle

Good.

Convenient location for seeing Osaka. Large fully equipped room/kitchen. No extra pillow available when requested, and the balcony was very dirty.

6/10

Pleasant

03 Jul 2017

Aglaia

Very nice price with spacious common area, not close to station directly go to popular area
A good choice for friends/family visits

10/10

Exceptional

01 Jul 2017

Verified traveler

Awesome stay at mystays otemae

Had a great experience with mystays otemae. No problems at all. Great staff and service. Internet connection excellent. Clean and ample room. There are convenience stores close by as well as small restaurants. (Mexican tacos??? Wooow!!!) I would definetly stay there again.

10/10

Exceptional

03 Jun 2017

steven

great bargain room

great room
plenty of space and everything you could want to cook for yourself and relax.
bed was too hard for me and i awoke with painful stiff muscles.
we really enjoyed the room and would of enjoyed the balcony if a table and chair were available to use.
it was big enough to do so.
if you want an apartment type room for self catering then this is a great place.
some lovely bars and restaurants are very close by and it is a lovely quiet area.

Partner

6/10

Pleasant

19 May 2017

love travelling

Good location close to Restaurants a

It's hard to sleep with a small pillow. Why should a customer pay additional pillow. A place where tourists stay after a day of walking should feel comfortable.

8/10

Excellent

01 May 2017

Eva

Central location

Big room, clean. Very close to the Osaka Castle. Recommended.

8/10

Excellent

23 Apr 2017

Verified traveler

Bigger room in Japan

normal

Family

10/10

Exceptional

17 Apr 2017

Kimli

Great Home Base for your Stay in Osaka

Our stay at Hotel MyStays Otemae was born of an emergency situation (our accommodates in Kyoto fell through and the city was booked solid), but we couldn't have been happier with where we ended up. Less of a hotel than short-term apartment living, HMSO was perfect for our needs. Our suites were huge, with a full kitchen and comfortable beds. Free wireless internet was great throughout, and the coin-op laundry on the first floor was very handy.

2/10

Poor

05 Apr 2017

Verified traveler

I normally trust Expedia to do a good job of vetting hotels but this was such a bad room I checked out and found another hotel. It smelled old and musty and was very uncomfortable

4/10

Poor

02 Apr 2017

moe

Terrible experience ::

Most of hotel rooms smell cigarettes, we changed a couple , but all same !
You have to do your own things in this hotel !!
Tiny tiny beds !! Good for toys not human !!
They hadn't put even a couple of tea bag in the room !!
Overall rating :: 2

10/10

Exceptional

20 Mar 2017

Jeff Ho

Quite and comfortable

It was a little bit hard to find, but I like the environment there are lots of local shop and restaurants around! The staff are friendly too!

10/10

Exceptional

05 Mar 2017

Verified traveler

My stay was great, the area is quiet and near a station which is convenient to go to other area's of the city.

8/10

Excellent

19 Feb 2017

Verified traveler

Top Hotel in a great city

Close to everything but come from the beginning of march onwards

10/10

Exceptional

16 Feb 2017

Peter

Hotel location is close to transit station.

Handy location. Close to transit and sightseeing points.

Family

2/10

Poor

04 Feb 2017

Verified traveler

Near by Osaka Castle

It was not so good, smelling bedding and not that queit.

Family

6/10

Pleasant

23 Jan 2017

Natthee

Fair value hotel near Subway, Mini-mart, and Foods

For those who have small budget but dont like staying at hostel, this is a kind of hotel you looking for.
This hotel is relatively cheap compare to the set of ''hotel''
The room is quite small (given u book the cheapest room) but it is well-equipped with what u want.
The hotel location is in a walking distance to mini-mart(Family Mart and 7-11), Subway, Foods(Sukiya, McDonald), and Osaka Castle.
Hotel Staffs are very helpful!

8/10

Excellent

06 Dec 2016

Prin

Nice location, near the train station and minimart

First time that we going into the room, the smell is not good because it had smoking like smell. So, I think that someone had been smoked in the non-smoking room. The hotel has to control this problem and check the room every days strictly. Clean service might be necessary for checking the room.

8/10

Excellent

03 Dec 2016

Thomas Kai Wei

Big room for family.

Comfortable, big room and lots of space, price was very attractive for the size of the room

Family

8/10

Excellent

30 Nov 2016

Ric

Very friendly and helpful staff; close to O Castle

a great kitchen with utensils that good for a family but we did not use. good restaurants around. 10 minutes walk to Osaka Castle is great. quiet area.

6/10

Pleasant

13 Nov 2016

Verified traveler

OK stopover for a few days

The hotel is a little old, and the lift was under construction when I was there.
The hinge of one of the bedroom door was slightly off, too. Following up with a few renovations here and there and it'll be a perfect example of what it is like to stay in a flat in Japan like the residents do! Overall, it does equips itself with all the amenities that makes a hotel stay convenient and pleasant to stay in.

Family

8/10

Excellent

05 Nov 2016

GabrielNYC

Overall, a great hotel.

Rooms are small so don't bring loads of luggages. It's comfortable, clean and tidy. Since there is no room service, how the room stays during your time there is up to you. You'll need to throw away your own garbage, ask for more toilet paper and change of towels can be done at the front desk. The front desk goes to sleep at around 10pm so if you need anything, you'll need to buzz them.

8/10

Excellent

29 Oct 2016

Jeannette

It was perfect, thank you

8/10

Excellent

26 Oct 2016

Bo M.

Nice hotel

Nice hotel with good location.
The room has many space and many facilities inside.

One thing that dont like this hotel is no ceaning service. We have to pay extra if we would like to clean our room during stay,

2/10

Poor

16 Oct 2016

Yuri

Try to escape this property.

Hotel condition is: not maintained for years. The pictures are excellent but inside looks ugly. We came as a family with 2 kids. They don't have chairs and pillows for kids: it was only 2 chairs, 2 pillows and 2 very small beds in 2 bed room apartment. They told that there is no extra pillow in the hotel and they don't offer extra beds. There is no parking in the hotel. Bath room is very old and kitchen too old. There is constant noise from nearest fire station. The staff is very good (except manager) and trying to do their best. The smell of the laundry is spreading into whole small lobby.

Family

8/10

Excellent

12 Oct 2016

Verified traveler

Good accommodation to stay. Near the main stations. Easy to explorw the region around.
Price is worth.

2/10

Poor

11 Oct 2016

Priscilla

Regret staying here, hotel NOT recommended

It was so bad given the premium pricing we paid for. By the way, I didn't sleep well for 2 nights. The 1st night already made me want to leave and stay another place but due to the high costs already paid, we didn't.

Here are the list of items to look out for (*unfortunately these are all negative points...I managed to list some because there are limited characters for me to write about their long itemized bad reviews):
1. They have a strict policy of maximum 3 persons to a room (*although on website I saw can cater up to 7 people)
2. No extra pillows. ARE YOU KIDDING ME? The entire hotel only have one pillow per bed. I am a person who needs to sleep with a bolster and without the extra pillow, it is a disaster.
3. Toilet flush didn't work. Water keeps flowing.
4. TV channels - don't bother about it as there's only one English CNN.
5. Air con - one of the most irritating one ever. It switches on and off (an eco mode). One moment warm, another moment (*within a min or two) it becomes cold. Well...it is a budget hotel with a budget air con system right?
6. Toilet, again. Have you used the airplane toilet before? Their toilet reminds me of an airplane toilet.

No, I will NOT recommend anyone to stay in this hotel and yes this is the worst review I had ever given so passionately.

The location is not conveniently within the train station reach and this hotel is located in a not so prominent spot so your cab driver may have a problem unless he uses GPS.

Family

10/10

Exceptional

15 Sep 2016

Ben

Very good for family.

Great staff, English speaker and kind.
Very good room, include Japan style (Tatami and Futon) in modern room.

8/10

Excellent

14 Sep 2016

Verified traveler

Good location

It's centralized enough to be connected to other stations just a few stops away. It's walkable distance to Osaka Castle.

8/10

Excellent

12 Sep 2016

Verified traveler

Did exactly what we wanted, flexible accommodation

With a kitchen and washing machine it is ideal for a longer stay close to underground and lots of local shops and restaurants. Even a British pub.

6/10

Pleasant

08 Sep 2016

Philip

Practical, reasonably priced & safe place to stay.

Prices for this hotel is reasonable for a large city like Osaka. It feels quite safe and clean.

4/10

Poor

14 Jun 2016

Patricia

Very dissatisfied.

I booked this room via Hotels.com. I was VERY clear that we needed a room for 2 adults and 2 children. I explained that we were visiting my husband who is working in Japan. This room offered 2 separate rooms, 1 bed in each room which was what I hoped for. However, when we checked in, the hotel almost didn't let us stay because the room was only for 2 people, not 4, and their regulations don't allow 4 people in that room. After traveling for 15 hours, we didn't need the stress of this. On the second day, I went to the front desk to ask if we could have another pillow for our bed - there was 1 SMALL pillow for each bed so my husband and I had to share and it was rather uncomfortable. They would not give us another pillow, stating that they don't have any. I find it hard to believe that they have precisely 1 pillow per bed and no spares. Please know that I am not a high maintenance customer. We asked for nothing else from the staff during our stay, and we cleaned the room afterwards, including dishes and taking out trash. I will never stay in this hotel again.

Family

8/10

Excellent

03 Jun 2016

Verified traveler

Well equipped hotel adjacent to the Osaka Castle

A well equipped hotel with kitchen.
Bathroom is a little bit small but it's ok.
Hotel is located within walking distance from the Osaka Castle and about 5 minutes' walk from the nearest subway station.

I would stay again if I visit Osaka again.