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Smile Hotel Nagano

Nagano · Japan

1773 Tsuruga Kamichitosemachi Naganocity NaganoView location

8.0/10Excellent104 Reviews
Cleanliness8.0/108.0
Service8.6/108.6
Comfort7.8/107.8
Condition7.8/107.8
Amenities7.6/107.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Smile Hotel Nagano

The Smile Hotel Nagano is less than a 10-minute walk from JR Nagano Zenkoji Station. All guest rooms offer free internet access, air conditioning, an LCD TV, a refrigerator, and an electric kettle. The hotel has a 24-hour front desk and offers laundry services. Drinks are available from vending machines.

Guests can enjoy Asian food at the Sawadee Café, located on the second floor. Two Japanese-style bars on the first floor offer a wide variety of drinks and dishes.

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With a stay at Smile Hotel Nagano in Nagano (Minamichitose), you'll be within a 5-minute drive of Zenko-ji Temple and Saiko-ji Temple. This hotel is 15.9 mi (25.6 km) from Myoko Kogen and 0.4 mi (0.7 km) from Saisho-in Temple.

Make yourself at home in one of the 76 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature bidets and hair dryers. Conveniences include desks and electric kettles. Featured amenities include a 24-hour front desk, an elevator, and a vending machine.

Popular amenities

Free WiFi
Dining services
Concierge
Non-smoking

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM

Hotel policies

Parking height restrictions apply Unicode Support true Professional property host/manager Pets not allowed

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

    We have included all charges provided to us by the property.

  • You need to know
    • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
    • Parking height restrictions apply.
  • Special Instructions
    Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Safety features at this property include a fire extinguisher
  • Optional fees
    • Fee for buffet breakfast: approximately JPY 1000 for adults and JPY 700 for children
    • Nearby parking fee: JPY 1200 per day (33 ft away)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Japanese

Nearby attractions

Saiko-ji Temple 0.4 km / 0.2 mi
Saisho-in Temple 0.5 km / 0.3 mi
Gondo Shopping Street 0.9 km / 0.6 mi
Junen-ji Temple 0.9 km / 0.6 mi
Kitano Cultural Center 1 km / 0.6 mi
Japanese Traditional Paper Museum 1.3 km / 0.8 mi
Saiho-ji Temple 1.5 km / 0.9 mi
Nio-mon Gate 1.7 km / 1 mi
Kankei-ji Temple 1.9 km / 1.2 mi
Zenko-ji Temple 2 km / 1.2 mi
Nagano Prefectural Shinano Art Museum 2.2 km / 1.3 mi
Jōyama Park 2.3 km / 1.4 mi
Mizuno Museum 2.6 km / 1.6 mi
Shiroyama Zoo 2.8 km / 1.7 mi
Ojo-ji Temple 3.1 km / 1.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 184
  • hotel
  • American Express
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
Show 10 more facilities & services
  • Wi-fiExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • Launderette
  • Lift access
  • Luggage roomExtra charge
  • BarExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • MassageExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Smile Hotel Nagano

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Smile Hotel Nagano

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE WITH DOUBLE BEDSINGLE • WITH DOUBLE BEDSGL.DB

    Photos are not available for this room type.

    Smile Hotel Nagano

    SINGLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SEMIDOUBLE NON SMOKINGRoom • SEMIDOUBLE NON SMOKINGROO.SD-NM

    Photos are not available for this room type.

    Smile Hotel Nagano

    Room SEMIDOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SEMIDOUBLE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SD-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SEMIDOUBLERoom • SEMIDOUBLEROO.SD

    Photos are not available for this room type.

    Smile Hotel Nagano

    Room SEMIDOUBLE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SEMIDOUBLE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM

    Photos are not available for this room type.

    Smile Hotel Nagano

    TWIN NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Smile Hotel Nagano

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN JAPANESE ROOM SMOKINGTWIN • JAPANESE ROOM SMOKINGTWN.JE-JK

    Photos are not available for this room type.

    Smile Hotel Nagano

    TWIN JAPANESE ROOM SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    JAPANESE ROOM SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.JE-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SMOKINGDOUBLE • SMOKINGDBL.JK

    Photos are not available for this room type.

    Smile Hotel Nagano

    DOUBLE SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    Smile Hotel Nagano

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE NON SMOKINGSINGLE • NON SMOKINGSGL.NM

    Photos are not available for this room type.

    Smile Hotel Nagano

    SINGLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CAPACITY 2DOUBLE • CAPACITY 2DBL.C2

    Photos are not available for this room type.

    Smile Hotel Nagano

    DOUBLE CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Smile Hotel Nagano

8.0
Excellent
104 Reviews
Cleanliness
8.0 /10
Service
8.6 /10
Comfort
7.8 /10
Condition
7.8 /10
Amenities
7.6 /10
50 reviews shown
10/10
Exceptional
01 Jun 2026
Nestor
I was smiling the hole time lol! Great place! Near Nagano station. Highly recommend! Never find places like this of price back home!! 5/5
10/10
Exceptional
29 May 2026
Jordan
As you walk up, how small the building is stands out, as is how the beat up the exterior looke, but once you walk into the lobby, you realize everything is going to be okay.

Not only does everything look nice and clean, but even the smell is great. Staff makes check in great, and then when you get to the room, you once again are greated by a clean smell, something close to baby powder.

The room is decent sized for the price, largely because the entrance has both a clothing cabinet and a table, chair, and mirror for makeup; I used the makeup table to keep a backpack on, freeing up desk space by the bed to set my laptop on.

I slept very well here, largely because the AC actually works as advertised: I could actually get the room down to 20°C (68° F) at night. I liked the bed too, but it is the typical firm Japanese bed which some might not like.

The location is also fantastic, as it is a short walk to Nagano Station, which also is the only walkable part of Nagano.

The only negative is the view from the window, but I personally don't care about that much.

Overall, fantastic hotel, and if I visit Nagano again, I'll likely stay here.
Self
2/10
Poor
23 Apr 2026
renier
I left some items at the hotel and I know it's my fault, but after talking to them to solve... they put the address wrong and after that they never answered the phone, neither my cell phone nor the email. They made me lose 3 hours waiting for them to tell me later that it was their mistake, but they couldn't do anything else.
Self
6/10
Pleasant
21 Apr 2026
Mark
The bed was comfortable, The bathroom was so small you could barely turn around in there . The step into and out of the bathroom was very high, a danger to the elderly and children. Not a good stay .
Self
10/10
Exceptional
17 Apr 2026
Alexander
Clean property, helpful staff, very close to Nagano Station. Would recommend!
Partner
10/10
Exceptional
20 Feb 2026
Nyambayar
Clean and tidy
Friends_and_family Friends
10/10
Exceptional
15 Feb 2026
Sharon
Great staff, quiet, amazing breakfasts
Friends_and_family Family
6/10
Pleasant
02 Feb 2026
Kim
The staff were very nice. However, the hotel itself was somewhat rundown and older. The rooms were tiny and there was no place to store anything. It felt like we were staying in a tiny RV or trailer. The good thing is it was close to the train station. The breakfast was OK. I feel we paid too much for the room, as we looked it up the day we checked in and the rooms were about half the price of what we had paid.
To use the tiny bathroom, you had to step up over a threshold, which was about 10 inches tall, which was inconvenient and dangerous.
Partner
10/10
Exceptional
27 Jan 2026
Paulina
Clean room, great breakfast and coffee, amazing staff service and convenient location close to Nagano station
8/10
Excellent
26 Jan 2026
Vincent
Room was spotless and staff were friendly to foreigners.
Leisure Partner
8/10
Excellent
24 Jan 2026
Jason Francis
Walkable
Partner
8/10
Excellent
24 Jan 2026
Jason Francis
Very friendly staff, superb walkable location from major malls and train station
Self
6/10
Pleasant
28 Dec 2025
Alejandro
Old bathroom.
10/10
Exceptional
18 Dec 2025
Paul John Isaac
Clean room and friendly staff
10/10
Exceptional
07 Nov 2025
Enrique
Clean rooms, kind staff, and convenient location!
Leisure Family
8/10
Excellent
23 Oct 2025
Brian
The room was a little dated, but it was clean, comfortable, and relatively large. Staff was great.
I would stay here again.
Partner
8/10
Excellent
27 Jul 2025
Karine

Good place

Good hotel near the station. Good breakfast.
Partner
10/10
Exceptional
04 May 2025
Jeanette
It was a great place to stay. The room was clean and spacious by Japanese standards. The bed was very comfortable as were the pillows and the duvet. The location was only a couple of blocks from the train station with shopping and restaurants. Great place to stay! Enjoyed it and would definitely recommend and stay again.
Leisure Partner
8/10
Excellent
15 Jan 2025
Tim
Close to station. Staff were nice
Leisure Partner
6/10
Pleasant
03 Nov 2024
Siong Goh
The hotel is near the train station but not worth the value paid for the stay
Leisure
6/10
Pleasant
13 Oct 2024
Patrick
Hotel was in a convenient location, short walk to station. Nothing special, expensive for what you get.
Leisure Partner
10/10
Exceptional
11 Sep 2023
Deborah
Affordable, close to train station, clean
10/10
Exceptional
12 Jul 2026
和秀
朝食が良かった
Self
8/10
Excellent
11 Jul 2026
秀樹
便利です
4/10
Poor
15 Jun 2026
Munetoshi
あまり、快適にはすごせませんでした。
Self
10/10
Exceptional
03 Jun 2026
Guillermo
Very nice and at a good price, very close to the train station 2 blocks only
6/10
Pleasant
28 May 2026
Azuma
着いてすぐに冷蔵庫が冷えてるか確認したが
冷えてなかった。
コンセントが入っており
スイッチなどもなく
コンセントを抜き差ししてフロントに連絡した。
その後確認に来てくれた時は冷風が出ているけど
庫内温度を下げますと言って設定してくれた。
使えて良かったが確認しておいて欲しかった。
Friends
10/10
Exceptional
16 May 2026
kazuhiro
良かったです
10/10
Exceptional
14 May 2026
Chun Wai
酒店接待員態度良好,我要求03或08號房他幫我換,房間舒服冷氣夠涼,也提供洗衣機設施,我冇100Yen接待員也肯唱。
Self
8/10
Excellent
17 Apr 2026
たかひさ
室内が清潔に保たれていた
Self
6/10
Pleasant
15 Mar 2026
Jun
まぁまぁ
4/10
Poor
14 Mar 2026
wa
壁は薄くて隣の方のいびきもかなり聞こえました。また暖房からもクルクルと音が聞こえて気になりました。
お風呂もだいぶ古くて黒ずみが多く見られました。
Friends
10/10
Exceptional
11 Mar 2026
Tomoyuki
コスパは最高。
ウエルカムドリンク、モーニングコーヒーのサービスは良い
Self
6/10
Pleasant
28 Feb 2026
清治
ok
Self
10/10
Exceptional
08 Jan 2026
Ricardo
Excelente hotel, muy amables y la comida muy buena.
Leisure Partner
10/10
Exceptional
05 Jan 2026
Nils-Fredrik
Nice and cheap hotel with great location.
Partner
8/10
Excellent
29 Dec 2025
ATSUSHI
丁寧な対応でした
Friends_and_family Family
10/10
Exceptional
28 Dec 2025
MASAHIKO
すべて満足してます!お世話様でした
Business Self
6/10
Pleasant
07 Dec 2025
Soichi
施設は新しくはないが、清潔に保たれている印象を持ちました。
Self
10/10
Exceptional
07 Nov 2025
TOMOHIRO
朝食は選択肢が多く、美味しくいただけました。
Self
10/10
Exceptional
07 Nov 2025
Mauricio
Buenas eleccion
6/10
Pleasant
01 Nov 2025
TAKEHIRO
特に問題もなく普通でした。
8/10
Excellent
18 Oct 2025
shinichiro
事情があり、当日予約で宿泊しました。
スタッフの方も皆さんの接客なども良かったです。部屋はシンプルでしたが、清掃も行き届いており良かったです。
また、ウェルカムドリンクやモーニングコーヒーのサービスもありがたいです。
Leisure Self
6/10
Pleasant
08 Sep 2025
takashi
突然の予約受け入れてくれ、助かりました。
Leisure Self
8/10
Excellent
17 Aug 2025
ATSUSHI
提携駐車場が近くてよかった。スタッフ(支配人)が丁寧だった。
Leisure Family
6/10
Pleasant
17 Aug 2025
hiroyuki
朝飯も美味しいかった
Business_and_leisure Family_with_children
10/10
Exceptional
12 Aug 2025
だいすけ
すごく良かったです!
Family
8/10
Excellent
27 Feb 2025
さきこ
お風呂は気分が上がらないので銭湯に行きました
Leisure Partner
6/10
Pleasant
07 Feb 2025
Edna
.
Leisure Partner
10/10
Exceptional
27 Jan 2025
Elodie

Super séjour

Super hôtel, personnel très gentil ! J’ai oublié une veste lors de mon départ et ils me l’ont renvoyé à ma prochaine destination. Proche de la gare et de magasin de proximité
Partner

Location & surroundings

Smile Hotel Nagano
1773 Tsuruga Kamichitosemachi Naganocity Nagano, Nagano, Japan

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Smile Hotel Nagano

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