Name: Toyoko Inn Nagano Eki Higashi Guchi
Address: Kurita 213, Nagano, JP

2/10

Poor

30 Jul 2026

Pietro

Worst hotel I have ever stayed at. Breakfast was inedible . No Fruit, no cereal, no milk , no yoghurt, no coffee and no eggs or bacon.
Hotel will not hold your luggage after check out for ANY period of time, which meant we had to pay for storage at the train station.
Check was for 10 am and at 10.05 am, reception rang my room to advice that I will be charged if I dont check out by 10.15 pm.
Bathroom was tiny, with no bench space.
Do your self a favour and pass in this terrible hotel.

10/10

Exceptional

18 Jul 2026

Toshiyuki

great hotel.

Self

10/10

Exceptional

13 Jun 2026

Ginny

Spacious, clean rooms. Friendly, helpful staff. Convenient amenities include washer/dryer. Good location. Breakfast included.

Family_with_children

10/10

Exceptional

08 Jun 2026

Wayne

Great place to stay when visiting Nagano. Quick check-in, friendly staff. Breakfast was excellent, and on the 14 Floor with excellent views of the city. Self use Laundry is also available.

Partner

10/10

Exceptional

01 Jun 2026

Catheryne

Chambre propre, personnel sympatique, calme

Family

10/10

Exceptional

12 May 2026

Debbie

Great location and recommend.

Partner

6/10

Pleasant

26 Apr 2026

Nela

Convenient location.

Friends

10/10

Exceptional

22 Apr 2026

Gary

Nice new hotel (it looked very new anyway), room was very clean and the bed was extremely comfortable (best sleep l've had in a long time). The buffet breakfast was an added bonus - eggs, noddles, rice, breads and salads. Staff l intereacted with with very friendly and helpful. A five minute walk from Nagano station.

Self

6/10

Pleasant

20 Apr 2026

Alpesh

Typical average hotel, breakfast was not great and breakfast area was overcrowded

Family_with_children

10/10

Exceptional

19 Apr 2026

Joseph

Great location, value & fabulous free buffet breakfast! It opens at 6:30 AM. I’m an early riser and believe me there’s a long line even at that time but worth it!

Self

10/10

Exceptional

17 Apr 2026

Dhilak

Free breakfast was excellent. Check in easy. Spacious room for family of 4. Very near to railway station.

8/10

Excellent

06 Apr 2026

Benjamin

Great views, great space, great breakfasts although crowded and hard to keep dishes topped up.
Terrible beds

Family_with_children

10/10

Exceptional

16 Mar 2026

Chan Fai

Clean room . Nice view

Family_with_children

6/10

Pleasant

27 Feb 2026

Michael

Had to stay in a smoking room. It was not clear on the website when I booked it. Needs to be clearer on the website.

Self

10/10

Exceptional

17 Feb 2026

Andrea

Conviennent location and helpful staff. The included breakfast was great too. Very handy for us as we had an overnight stay on the way to ski resorts after arriving late from Tokyo.

Leisure Family

10/10

Exceptional

10 Feb 2026

Jian Xiong James

Breakfast was good

Friends_and_family Friends

10/10

Exceptional

08 Feb 2026

Brett

Clean and tidy, easy walk from the station. Fast check in and check out. Great value for money

Leisure

10/10

Exceptional

07 Feb 2026

Jian Xiong James

Amenities expected and clearly met of a 3 star hotel. Very clean room, breakfast buffet was good and the spread would cover most people's preferences

Friends_and_family Friends

10/10

Exceptional

17 Jan 2026

Douglas

Great clean awesome hotel.

10/10

Exceptional

13 Jan 2026

Jonathan

Room was clean and the location was near the station and restaurants and supermarket.

Friends_and_family Family

10/10

Exceptional

10 Jan 2026

Julia

Great stay! Recommend highly

8/10

Excellent

09 Jan 2026

Faiza

Really close to Nagano station so very convenient. Really great place to stay. Only annoying thing is there is only 2 lifts - so you have to wait during busy period.

Leisure Family

8/10

Excellent

08 Jan 2026

Jorge Felix

Staff was helpful, room not bad. Bed average, very close to station. I might stay again

Leisure Partner

10/10

Exceptional

02 Jan 2026

Shreyash

Spacious room, good breakfast, good location.

Leisure Family_with_children

10/10

Exceptional

02 Jan 2026

Yean Yik

Room was great, staff were friendly and helpful

10/10

Exceptional

01 Jan 2026

Jane

The room is very clean and fresh. Very close to Nagano train station east exit. Breakfast is delicious but a bit too crowded due to amount of ppl staying. Coin laundry is available on L1 which is awesome. Staff is very friendly. The only thing to be improved is bed a bit hard for me.

Leisure Family

8/10

Excellent

29 Dec 2025

Thiam Keng Tommy

It is seems like business hotel where room size is small where challenging to have 2 big luggages inside but for my case I am lucky to be assigned where there is small aisle to the room so can leave my luggage there. It is located on the opposite of the Nagano station where it is quiet but walking distance is 5 mins. I enjoy the daily breakfast

8/10

Excellent

28 Dec 2025

Samuel

Clean and inviting hotel- check in was very easy and room is well sized for Japan and easy to access!

Leisure Family_with_children

10/10

Exceptional

28 Dec 2025

Lucas

Good price and location and the free breakfast.

Friends_and_family Family

10/10

Exceptional

27 Dec 2025

Hwee Khing

Friendly staff, free breakfast, location near train station

Friends_and_family Family

10/10

Exceptional

22 Dec 2025

Rosal

Breakfast 5/5
Location 5/5
Cleanliness 5/5

Self

10/10

Exceptional

19 Dec 2025

Jennifer

Perfect location. Helpful and kind staff. Facilities were great.

Leisure Family

8/10

Excellent

11 Nov 2025

Anne

Great breakfast buffet with enough Western friendly options to get the kids fed! Clean, small but satisfactory.

Leisure Family

10/10

Exceptional

10 Nov 2025

Sock Hoon

Clean room and friendly staff.

Partner

10/10

Exceptional

18 Oct 2025

Paul

Overall nice stay at this Toyoko inn the front desk staff were exceptionally helpful in having an item we left at another hotel delivered to us, special thanks. Breakfast staff very efficient and helpful.

Leisure Partner

8/10

Excellent

10 Oct 2025

Joan

The breakfast buffet was very good. The location of the breakfast area was especially nice: on the top floor, with views of the Japan Alps, and outlines and names of the peaks on the windows. The rooms are quite small with very little space for luggage or for hanging clothes. The beds were hard. The location of the hotel was excellent: an easy walk to the Nagano Station.

Leisure Partner

6/10

Pleasant

30 Aug 2025

Stephane

Clean hotel and great location near Nagano station. Good breakfast options. Nice park across the street for kids.
Very strict on checkout and luggage storage time.

Leisure Family

8/10

Excellent

19 Aug 2025

Angela

Good position and very clean.

Partner

8/10

Excellent

23 Jul 2025

Jasper Jayson

I just stayed one night but I feel my stay is worth what I pay.

Leisure Self

8/10

Excellent

13 Jul 2025

Verified traveler

Convenient h

This hotel had lovely and helpful staff who were responsive to requests. Room was very clean and good size for our family. The only issue was that our AC unit began leaking quite a bit in the middle of the night but we told the front desk the next morning and they offered to let us switch rooms so we did. Breakfast was wonderful! Good location close to Nagano station and easy to navigate.

Friends_and_family Family

10/10

Exceptional

08 Jun 2025

Michael

Amazing littlw hotel. Very convenient. Very clean and some great little amenities

Partner

6/10

Pleasant

20 May 2025

Sue

Good location close to the station. Pillow and bed is very uncomfortable. Pillow is filled with beads (?) and the mattress is very hard. Decent amenities and breakfast is included.

Self

8/10

Excellent

13 May 2025

Kristine

The pillows are a bit uncomfortable for us. Everything else is excellent. We would stay again.

Leisure Partner

10/10

Exceptional

30 Apr 2025

Ronald

The hotel was excellent and a two minute walk from the train station. Food options were limited but the is a lsrge Delicia supermarket a ten minute walk away. Lots of choice for breakfast but it does get crowded.

Leisure

8/10

Excellent

22 Apr 2025

Karen

This hotel is a quick 5 minute walk from Nagano station, and had a room that accommodated 4 people - 2 adults and 2 children. The beds were standard hard for Japan, but the room was a really good size for suitcases. The bathroom was really cramped though - it reminded us of an airplane bathroom! That was the only annoying thing though - everything else was great, for this really reasonably priced hotel. Added bonus -the included buffet breakfast was really good! Up on level 14, with amazing views across to the mountains - we really emjoyed these breakfasts! Highly recommend staying in this hotel if you want cheap, family accommodation in Nagano. We would happily stay there again.

Leisure Family

10/10

Exceptional

24 Mar 2025

Verified traveler

Amazing

Amazing

Self

10/10

Exceptional

23 Mar 2025

Ye

Like the place, the room we chose easily accommodating three or four adults

6/10

Pleasant

12 Mar 2025

Alan

Very disappointing.

Clean and conveniently located hotel but the breakfast was very poor. Western options were limited to tasteless scrambled egg, hot dog sausages and mass produced croissant. No fresh fruit, no cereal, no yoghurt or milk and no fresh bread. The beds were very uncomfortable - so hard - we may as well have been sleeping on the floor.

Friends_and_family Family

10/10

Exceptional

12 Mar 2025

Andre

Great location for the Shinkansen

8/10

Excellent

02 Feb 2025

Gregory

Beds very hard.

Leisure Partner

10/10

Exceptional

01 Feb 2025

INTAN

Nice

10/10

Exceptional

21 Jan 2025

Agafaith

Food and customer service is awesome

10/10

Exceptional

19 Jan 2025

Karina

Friendly, clean and helpful.

Leisure Family

10/10

Exceptional

07 Jan 2025

Sidi

The room was very spacious and clean. The hotel location is a short walk to the train/bus station.

Leisure Family

10/10

Exceptional

05 Jan 2025

Chor Seng

Stayed for 2 nights, nice clean rooms, excellent spread for breakfast, good location close to the train station where there are plenty of shopping and dining options.

Leisure Partner

10/10

Exceptional

05 Jan 2025

Edward

Very basic no-frills accommodation with good breakfast ( we can take it away), close to the station and clean. As an affordable accommodation I don’t know what more I can get!

Leisure Self

10/10

Exceptional

02 Jan 2025

SIEW KAM

Recommend to stay here. Very new and clean hotel short cut walk 5 min to the Nagano station super convenient. Nagano Station walk to this hotel with the elevator access easy for our big luggage. And so near to station East gate No 23,24 were buses to snow monkey park and Hakuba. We had a triple room with 3 single bed super spacious room with sofa relax area. Clean and conform bed. Will stay here again. Book early for the good rate.

Leisure Family

8/10

Excellent

02 Jan 2025

Jennifer

Everything was nice

10/10

Exceptional

01 Jan 2025

Ikhwan farid

Free breakfast(although limited space) is just enough for short term traveller like me.
The reception allowed us and other guests waiting in lobby to check in 15mins earlier because they finished roomkeeping before check-in time(I guess) and I greatly appreciate that.

Although the hotel is on the \"quiter\" side of the Nagano station, but it is walkable so you will not be short of options for restaurants and other necessities.

Leisure Family

8/10

Excellent

31 Dec 2024

Jennifer

Not far from train station but lack off bars and restaurants

Leisure Partner

4/10

Poor

20 Dec 2024

Shelley

Beds were exceptionally uncomfortable- felt like sleeping in the floor
Breakfast options limited to Japanese. Could have included some basic western options such as toast
Close to train station
Not enough parking in site but some reasonable parking close enough for 10,000 yen per 24 hrs

Leisure Family

10/10

Exceptional

15 Nov 2024

Chih Hsiung

Free breakfast was good. but too bad the parking was not availble as you need to rervse via telephone call which is not comuncated for traveller.

Leisure Friends

10/10

Exceptional

12 Nov 2024

Lucas

The standard of Toyogo Inn is always very high. Very clean room and good amenities. Good free breakfast. The only downside is that parking lots are limited and need to reserve earlier. There are also limited parking available in the surroundings. Have to drive around to look for 24 hr parking.

Leisure Partner

8/10

Excellent

11 Oct 2024

Craig

Clean hotel with friendly staff, close walk to the station. About 1.5k walk to temple/shrines.

Leisure Partner

10/10

Exceptional

28 Sep 2024

David

All good!

Friends_and_family Friends

10/10

Exceptional

09 Aug 2024

Lucrecia

Super clean and spacious rooms. Free breakfast was a nice bonus. The staff is very friendly and helpful. It is not a fancy hotel but it was so clean and it had laundry facilities and an area with a microwave oven and ice machine. They also have a quiet workspace for anyone who wants to use it. Overall we were really happy with our stay at Toyoko Inn Nagano.

Leisure Family

8/10

Excellent

29 Jun 2024

Alan

Good

8/10

Excellent

29 Jun 2024

Alan

Clean

10/10

Exceptional

11 Apr 2024

Kendall

Our stay at Toyoko Inn was beyond amazing. The staff was just outstanding, polite, and very helpful. The breakfast is delicious and so convenient. If you are alone or as a couple then definitely worth it to stay here if you are trying not to spend a lot of money on hotel accommodations. It is perfect for people who plan to spend the days out and about and come back to sleep. It is also very close to the main train station. Thank you to all the amazing staff!

8/10

Excellent

31 Mar 2024

Frank

So many amenities. Japanese breakfast included. VOD and adult movies for 500yen all you can watch. Easy access from the train station. Only negativ: the bed is really hard.

10/10

Exceptional

12 Mar 2024

Andrzej

Clean nice hotel and very delicious breakfast. We had trouble to adjust ac and it was a bit cold at night.

Leisure

8/10

Excellent

01 Mar 2024

maolin

nice hotel

Leisure Family

8/10

Excellent

10 Feb 2024

Ed

Small room but good location

Leisure

6/10

Pleasant

03 Jan 2024

Shikha

Breakfast was not as expected
Noodles was cold served and without the soup and salt

Leisure Friends

10/10

Exceptional

03 Jan 2024

David

One of my favourite hotels in this trip so far Room is quite spacious for 1 adult, staff super friendly and complimentary breakfast every morning. It is located on the quiet side of Nagano Station however, is less than 10 min walk away. Would highly recommend this Toyoko-Inn and hope to stay again in future.

Leisure Self

10/10

Exceptional

29 Dec 2023

Cameron

Amazing hotel

Amazing hotel. Great facilities and amenities. Smooth check in. Lovely breakfast included. Easy walk to Nagano Station.

Friends_and_family Family

10/10

Exceptional

24 Dec 2023

Saori

A good choice for a night or two

Excellent, would stay again, spacious triple room, close to the station / centre of town, everything was clean and new, comfortable bed (firm), good buffet breakfast and for a good price. If coming by car best to book a parking space at the hotel well in advance and get a confirmation as it fills up, there is other parking around but it’s more expensive and not as convenient.

Friends_and_family Family

10/10

Exceptional

11 Dec 2023

Verified traveler

Japan 2023 Nagano

Location is good, walking distance to train station.
There is a family mart nearby and playground just across the road.
Room is clean and environment is good. Breakfast spread is nice too.

Friends_and_family Family

10/10

Exceptional

06 Dec 2023

Ingrid

Amazing customer service, spacious room, good breakfast

Leisure

6/10

Pleasant

25 Nov 2023

Kim

Clean and convenient, but the beds are very, very firm. Not very comfortable at all.

4/10

Poor

15 Nov 2023

kei

some how I had to stay smoking room
so disgusting !

Leisure Self

10/10

Exceptional

15 Nov 2023

Umesh

This hotel was a pleasant surprise, from the location, the cleanliness and the friendliness of the staff, all very good.

Leisure Partner

6/10

Pleasant

20 Oct 2023

Kevin

Nobody cleaned room after a 13 hour absence.

Leisure Partner

8/10

Excellent

18 Oct 2023

Anthony

Pleasant Stay

Pleasant 2-night stay and under 10 mins walk from Nagano station. Free breakfast was a nice addition to the stay.

Partner

10/10

Exceptional

21 Sep 2023

Kylan

Only a one night stay in Nagano. The hotel was exactly what we needed - clean, tidy, comfortable, and has lots of restaurants and shopping near by.

4/10

Poor

28 Jul 2026

Adriana

Las habitaciones microscopicas, no hay espacio para guardar NADA.

El colchón duro y nada agradable a la vista.

10/10

Exceptional

18 Jul 2026

TAKASHI

部屋も綺麗で13階の部屋からの景色もとても良かったです。
14階の朝食会場は時間によっては少し混雑しますが許容範囲内ではないかと思います。
今日は曇ってましたが晴れならもっと良い景色でしょう。

Partner

10/10

Exceptional

16 Jul 2026

KAZUKI

敷地内の駐車スペース数が少ない。

Self

10/10

Exceptional

08 Jul 2026

MIKA

新しいホテルなのか綺麗で清潔感もありコンパクトで快適に過ごせました。
朝食会場から長野の景色が見渡せて、気持ちの良い朝を迎えることができました。
フロントの方々も皆様丁寧で、チェックイン前の荷物預かりも快く承っていただきありがとうございました。

Family

8/10

Excellent

21 Jun 2026

晴美

朝食付き（しかもビュッフェ！）なのに
この安さで泊まれるのは今の時代凄いと
思います。安い分アメニティとか最小限で
ベッドも一人暮らし用のベッドみたいな
感じでしたが全然寝れるしアメニティも
だいたい持参するタイプなので安さ重視で
清潔感を求める人なら凄くコスパいいです。
2つだけきつかったのはユニットバス内の
排水の臭いがきつかったのと近隣の部屋
から？の物音が夜中響くのがきつかったです。

Self

8/10

Excellent

07 Jun 2026

Masaki

とても便利でした。

8/10

Excellent

31 May 2026

Yukiko

ケツメイシのライブと重なり、満室でしたが、静かで快適でした。

Partner