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Tennen-onsen Hotel Livemax Premium Nagano-ekimae

Nagano · Japan

1016-1 KuritaView location

8.0/10Excellent447 Reviews
Cleanliness8.4/108.4
Service7.4/107.4
Comfort8.2/108.2
Condition8.0/108.0
Amenities8.0/108.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Tennen-onsen Hotel Livemax Premium Nagano-ekimae

Enjoy convenient amenities at TENNEN-ONSEN HOTEL LiVEMAX PREMIUM Nagano-ekimae, including complimentary Wi-Fi, a shared TV area, and a vending machine. Satisfy your appetite at the on-site coffee shop/cafe. The hotel also offers a 24-hour front desk, laundry facilities, and an elevator.

Each of the 117 guestrooms features a microwave, flat-screen TV, and a private bathroom with a shower/tub combination, deep soaking bathtub, and complimentary toiletries. An electric kettle and daily housekeeping are also provided.

Located in Nagano's Kurita district, the hotel is a short drive from Zenko-ji Temple and Saiko-ji Temple, and within easy reach of other local attractions.

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With a stay at TENNEN-ONSEN HOTEL LiVEMAX PREMIUM Nagano-ekimae in Nagano (Kurita), you'll be within a 5-minute drive of Zenko-ji Temple and Saiko-ji Temple. This hotel is 16.2 mi (26.1 km) from Myoko Kogen and 0.8 mi (1.2 km) from Saisho-in Temple.

Make yourself at home in one of the 117 guestrooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include electric kettles, and housekeeping is provided daily.

Featured amenities include a 24-hour front desk, laundry facilities, and an elevator.

Popular amenities

Free WiFi
Concierge
Laundry
Entertainment
Smoking areas

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

Unicode Support true Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

    We have included all charges provided to us by the property.

  • You need to know
    • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
    • Cashless payment methods are available for all transactions.
    • Contactless check-out is available.
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests must be at least age 20 to stay in a smoking room.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Spoken Language

    Japanese

Nearby attractions

Saiko-ji Temple 1 km / 0.6 mi
Saisho-in Temple 1.2 km / 0.7 mi
Gondo Shopping Street 1.5 km / 0.9 mi
Junen-ji Temple 1.6 km / 1 mi
Kitano Cultural Center 1.7 km / 1.1 mi
Mizuno Museum 1.9 km / 1.2 mi
Japanese Traditional Paper Museum 2 km / 1.2 mi
Saiho-ji Temple 2.2 km / 1.4 mi
Nio-mon Gate 2.3 km / 1.4 mi
Kankei-ji Temple 2.6 km / 1.6 mi
Zenko-ji Temple 2.6 km / 1.6 mi
Nagano Prefectural Shinano Art Museum 2.8 km / 1.8 mi
Jōyama Park 3 km / 1.8 mi
Shiroyama Zoo 3.5 km / 2.2 mi
Ojo-ji Temple 3.7 km / 2.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 117
  • hotel
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry service
  • Lift access
  • TV lounge
  • Minimum check-in age: 18
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room SEMIDOUBLE SMOKINGRoom • SEMIDOUBLE SMOKINGROO.SD-JK

    Photos are not available for this room type.

    Tennen-onsen Hotel Livemax Premium Nagano-ekimae

    Room SEMIDOUBLE SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SEMIDOUBLE SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SD-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE NON SMOKINGSINGLE • NON SMOKINGSGL.NM

    Photos are not available for this room type.

    Tennen-onsen Hotel Livemax Premium Nagano-ekimae

    SINGLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SEMIDOUBLE NON SMOKINGRoom • SEMIDOUBLE NON SMOKINGROO.SD-NM

    Photos are not available for this room type.

    Tennen-onsen Hotel Livemax Premium Nagano-ekimae

    Room SEMIDOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SEMIDOUBLE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SD-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE LUXURYSINGLE • LUXURYSGL.LX

    Photos are not available for this room type.

    Tennen-onsen Hotel Livemax Premium Nagano-ekimae

    SINGLE LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Tennen-onsen Hotel Livemax Premium Nagano-ekimae

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Tennen-onsen Hotel Livemax Premium Nagano-ekimae

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SEMIDOUBLE SMOKINGTWIN • SEMIDOUBLE SMOKINGTWN.SD-JK

    Photos are not available for this room type.

    Tennen-onsen Hotel Livemax Premium Nagano-ekimae

    TWIN SEMIDOUBLE SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SEMIDOUBLE SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SD-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN LUXURYTWIN • LUXURYTWN.LX

    Photos are not available for this room type.

    Tennen-onsen Hotel Livemax Premium Nagano-ekimae

    TWIN LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM

    Photos are not available for this room type.

    Tennen-onsen Hotel Livemax Premium Nagano-ekimae

    TWIN NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SMOKINGTWIN • SMOKINGTWN.JK

    Photos are not available for this room type.

    Tennen-onsen Hotel Livemax Premium Nagano-ekimae

    TWIN SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SEMIDOUBLE SMOKINGSINGLE • SEMIDOUBLE SMOKINGSGL.SD-JK

    Photos are not available for this room type.

    Tennen-onsen Hotel Livemax Premium Nagano-ekimae

    SINGLE SEMIDOUBLE SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SEMIDOUBLE SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SD-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Tennen-onsen Hotel Livemax Premium Nagano-ekimae

8.0
Excellent
447 Reviews
Cleanliness
8.4 /10
Service
7.4 /10
Comfort
8.2 /10
Condition
8.0 /10
Amenities
8.0 /10
100 reviews shown
10/10
Exceptional
07 Jun 2026
SHAN
Close to station so you can get everything.
Self
10/10
Exceptional
19 Apr 2026
Jacky
It is close to the Nagano station and 7-Eleven. It also has a nice shared hot bath pool and coin laundry to wash and drying shoes clothes.
Self
10/10
Exceptional
03 Mar 2026
Wing Yee
JR,bus station nearby, have lift from JR to hotel, good for suit case.
Coin laundry and drying machine ,Vending machines, massage chair.
Self
8/10
Excellent
23 Feb 2026
Cathleen
Good location right across from the Nagoya station.
Partner
10/10
Exceptional
19 Feb 2026
Jose Antonio
The bathroom was a little bit small, but the room was pretty spacious and had nice big beds. It was comfortable and had everything we needed. The hotel is close to the station and bus terminal. All in all, we were very happy with the amenities of the hotel and location.
Partner
10/10
Exceptional
11 Feb 2026
Heather
Clean room
8/10
Excellent
09 Feb 2026
Hsien-Jen
Automatic check in machine is great, hotel have a sanua and onnsen which is nice after a cold day out. The internet speed is real bad though, most of the time I have to switch to mobile data
Business_and_leisure Self
8/10
Excellent
06 Feb 2026
Chloe
Good location, decent size bathroom
Leisure Family
10/10
Exceptional
27 Jan 2026
Justin
Clean comfortable room. Perfect for one night passing through Nagano
Leisure Family
10/10
Exceptional
18 Jan 2026
Ivan
Close to train station and bus stops. Easy to get to other locations.
Leisure Family
10/10
Exceptional
14 Jan 2026
Paolo
Room was ok, staff was very courteous. The onsen is a good bonus.
Leisure Family_with_children
8/10
Excellent
06 Jan 2026
John
Clean, courteous staff, very convenient to train station and city. Room a little cramped but perfectly comfortable for overnight stay.
8/10
Excellent
04 Jan 2026
Manjusha
Convenient location for people passing through
Leisure Family
8/10
Excellent
26 Dec 2025
diane
Everything was great. Close to the station very nice onset and amenities. Great value and professional staff
Self
10/10
Exceptional
25 Dec 2025
Chin Pang TImothy
Convenient!
Leisure Family
4/10
Poor
21 Dec 2025
Jack
1. The cafe which is mentioned in the listing and shown in the photos doesn't exist. It has been closed for 5 years and the space cannot be used by guests. 2. A booking for one adult and one child gets you one towel and they won't give you another. 3. The room and bed photos are not realistic and make them look larger than they are.

Beyond these issues, the hotel is very clean. The onsen is nice. The location is good. The staff are generally good but very rigid in following their rules.

If you don't need anything beyond a bed and the location, it is good.
10/10
Exceptional
26 Nov 2025
Stephen
This is an excellent place to stay in Nagano. It’s a short walk from Nagano Station and a short train or bus ride away to most places you’ll want to see. The staff is extremely helpful and friendly, the hotel is quiet, and there are laundry facilities and onsen onsite. Highly recommend!
Friends_and_family Friends
10/10
Exceptional
21 Nov 2025
Sean
It was last minute and the young man at the front desk was very polite.
Friends_and_family Family
8/10
Excellent
14 Nov 2025
Brett
Room was good. Location is amazing if you are taking day trips out of the city
10/10
Exceptional
25 Oct 2025
Michele
Great location right next to Nagano Station. Short walk to plenty of shops and dining.
10/10
Exceptional
17 Oct 2025
Subodh
Clean room
Partner
8/10
Excellent
20 Sep 2025
Patricia A.
Nice hotel close to train station. Small Onsen onsite free for guests. Room small but clean and comfortable. Quiet. Professional staff. Just wish they offered breakfast but I knew when I chose this hotel they didn’t have a restaurant. Nice to have a refrigerator and microwave though.
Leisure Self
4/10
Poor
09 Sep 2025
Hiromi

受付の対応力と衛生面に難あり

①受付に時間がかかりすぎる、自動チェックインのやり方もよくわかっていない。
②部屋のエアコンに埃が溜まりすぎていて、掃除していない。
③浴場は小さいが使いやすかったが、脱衣所の髪の毛だらけの床に閉口。夜中に閉じているなら掃除くらいできるのでは?
Business
10/10
Exceptional
15 May 2025
Carol
Appreciate the onsen & close proximity to Nagano station. Nice of hotel to store our luggage after checkout
10/10
Exceptional
03 May 2025
Hope
Convenient location
Partner
8/10
Excellent
26 Apr 2025
Rodrigo
300 metres to JR
8/10
Excellent
23 Apr 2025
E
Clean and comfortable
Business
4/10
Poor
19 Apr 2025
Franklin
Very small rooms. Were there for 4 nights and no room service. Staff not very friendly.
Leisure Family
8/10
Excellent
18 Apr 2025
Verified traveler

Check in process can be improved

Check in process was difficult and not easy. Machine did not scan passport.
Friends_and_family Friends
8/10
Excellent
27 Mar 2025
Yutaka
This is the only Onsen-hotel located near the Nagano station.
Business_and_leisure Family_with_children
8/10
Excellent
11 Mar 2025
Diane
Close to station with full onsen included.
10/10
Exceptional
22 Feb 2025
Blaze
Large step to get up to bathroom and shower curtain didn’t work well; otherwise great stay!
Friends_and_family Friends
10/10
Exceptional
13 Feb 2025
Lindsey
Love that this hotel was a 3 minute walk to the station, very close to dining and shopping. Staff was friendly and nice amenities. Would stay here again for the location!
Leisure Partner
8/10
Excellent
25 Jan 2025
Timothy

Close to Nagano Station; clean; cramped for family

Very close to Nagano Station which was convenient for travel to & from Nagano.
Staff were courteous and helpful.
Room was clean with excellent shower but my family of 4 were squeezed into a twin bed room, so minimal room to put luggage & beds are small.
If you're a tall or large person, you would find the beds very small.
Friends_and_family Family
8/10
Excellent
28 Dec 2024
Eugene
Is very closed to Nagano train station
Leisure Family_with_children
10/10
Exceptional
25 Nov 2024
Valencio
Easily accesssible. Staff were very friendly and helpful. Room was clean and amenitites were procided everyday.
Leisure Family
8/10
Excellent
01 Nov 2024
clayton
The hotel is located within reasonable walking distance from the train station. The hotel room was a single double bed for two which was cramped, but it was just for sleeping so it’s doable. There was no open floor area to open a full size suitcase without having to close it every time you need to exit it use the restroom, typical of Japanese hotels. Still a good value for the reasonable prices.
Leisure Friends
10/10
Exceptional
17 Oct 2024
Yoko
very nice
Leisure Partner
10/10
Exceptional
17 Oct 2024
Yoko
thank you
Leisure Partner
8/10
Excellent
05 Sep 2024
Verified traveler
5 minutes walk from train station. Room is small with simple amenities, osen is an added bonus. Wish it provide tea bag in the room.
Self
6/10
Pleasant
15 Aug 2024
Dilan
Not really recommended for two who are fairly big made. The bed barley fits two. I had to check out on my 3rd day and book another hotel ( and of course no refund ) because we just couldn't sleep during the night due to the size of the bed.
Business_and_leisure Family
10/10
Exceptional
05 Aug 2024
Verified traveler

Great location and comfortable stay

Great location very close to the station. I used the onsen twice a day, and there were only a few other people on occasion so it was quiet and relaxing. The beds were super wide, the two pushed together were wider than a king and were comfortable. Amazing blackout shades on the window.
8/10
Excellent
09 Apr 2024
Robert
Clean and minutes from station. Room is small. It was great to have laundry facilities and onsen.
Leisure Partner
10/10
Exceptional
04 Mar 2024
Robert
Only a three minute walk from Nagano station and bus to the Snow monkey park.
Modern, clean and comfortable rooms for two people.
Good amenities with onsen and massage chairs and easy check in.
Leisure
8/10
Excellent
11 Feb 2024
Miho
Near from station and convenient, it’s a basic business hotel and though small, having onsen public bath is a plus
Leisure Family
10/10
Exceptional
04 Jan 2024
Eiji
3 minutes walking from Nagano station. Very convenient. Onsen experience in this hotel was great!!!
Leisure Family
8/10
Excellent
15 Dec 2023
Peter

A Great Hotel Close to Nagano Station

This hotel is very convenient at only a 3 minute walk to the station. It’s on the quiet side of the station which makes it nice too. Rooms are clean and the bed was comfortable. There is a natural hot spring on the 2nd floor which is a nice treat after a long day of walking. Lots of good restaurants on the other side of the station. Both my wife and I thought the Livemax was a good deal.
Partner
8/10
Excellent
14 Dec 2023
YUKA
場所が駅からちょっと隠れててわかりにくい
Leisure Family
6/10
Pleasant
04 Jun 2023
Teresa
Room was not how described on website. 4 adults cannot sleep on 2 full size beds that was advertised as sleeping 6.
Leisure Family
2/10
Poor
26 Jul 2026
kozue
エアコン不具合、異音、廊下より熱い部屋
10/10
Exceptional
23 Jul 2026
SHINNO
良かった
6/10
Pleasant
22 Jul 2026
Takashi
【総評】
客室の清潔さと静けさは優れていたものの、スタッフの冷淡な対応や不親切な案内、おもてなしの不足が目立つ滞在となりました。

【主な問題点】
〇接客・案内
➡ 電話・対面ともに男性スタッフの対応が冷淡で機械的(お役所対応)。
➡ 駐車場の有無を尋ねた際の威圧的な言い方や、事前の説明不足(大浴場の利用法やタオル有無など)が目立った。

〇設備・サービス
➡ 客室にウェルカムドリンクやミネラルウォーターがなく、冷蔵庫の製氷機能も不十分。
➡ 営業していると期待した喫茶店のモーニングが休業だった。

【良かった点】
清掃が行き届いており、ゴミ一つない清潔な空間だった。
防音性が優れている(あるいは周囲が静かで)、物音がほとんど聞こえず快適だった。
Partner
10/10
Exceptional
07 Jul 2026
Hiroyuki
駅に近くて便利 駐車場はないので近隣のパーキングだがタイミングによっては満車の場合あり サウナはあるが水風呂はありません 子連れの3名利用だがタオルや歯ブラシ、館内着?は2名分しか用意されていなかった
Friends_and_family Family
8/10
Excellent
23 Jun 2026
ミヨシ
部屋の清掃は思ってより非常に良いと思いました。カップにも蓋が付いていてきめ細やかです。温泉もたまたまだと思いますが貸切状態で気持ち良く利用させて頂きました。
Friends
6/10
Pleasant
06 Jun 2026
Hideki
スタッフが不愛想
Self
8/10
Excellent
31 May 2026
えりこ
ライブに参加するために家族で利用しました。
お部屋も綺麗に掃除してあり、快適に過ごすことが出来ました。
大浴場があり、ゆっくりと足を伸ばしてお風呂に入る事ができて大満足!ただ、脱衣場が狭くてロッカーの数も少ないので、お風呂待ちしました。朝風呂もやってたので、夜と朝2回もお風呂に入ってスッキリしました。ゆっくり疲れを取ることができました。
提携駐車があるといいな。
Family_with_children
8/10
Excellent
14 May 2026
Hidefumi
期待していた温泉が思ったよりずっと狭くてロッカーも足りていないかったのが残念でした。
8/10
Excellent
08 May 2026
RYU
駅から程よい距離で周辺にお店もあまりないのでゆっくり過ごせました。
天然温泉が狭かったのが少し残念でしたが。
Friends_and_family Family
8/10
Excellent
07 May 2026
Tsunehiro
温泉とシモンズのベッドが良かった。
Friends
8/10
Excellent
07 May 2026
akihiko
お風呂が良かった
Self
8/10
Excellent
05 May 2026
TAKASHI
綺麗な部屋や、大浴場が温泉なのが大変気に入りました。
Family
10/10
Exceptional
01 May 2026
タカシ
清潔感があってとても良かったです。
Friends
6/10
Pleasant
28 Apr 2026
YUMIKO
自動チェックインでしたが、スタッフと全く話しをしませんでした。
Friends_and_family Family
2/10
Poor
21 Apr 2026
Shimizu
酷かった。
Friends_and_family Friends
6/10
Pleasant
16 Apr 2026
YASUHISA
ちょっとお高めかな
Self
10/10
Exceptional
30 Mar 2026
マキ
天然温泉も良く!部屋のアメニティも充実、冷蔵庫に冷やしたコップまで有り、気の利いたおもてなしがあり、満足でした。
4/10
Poor
27 Mar 2026
shinichiro
大浴場が狭かった
Business
8/10
Excellent
16 Mar 2026
koji
駅から近くて便利です。天然温泉も良かったです。
Self
6/10
Pleasant
10 Mar 2026
Marcelo
Estávamos em 3 hóspedes, mas só deixavam 2 jogos de toalhas. Tínhamos que ir pedir na recepção. A limpeza do quarto só faziam se colocássemos o aviso de porta. Mas o aviso era difícil de encontrar, pois é um tipo de imã. Como não encontramos nos 3 dias, não arrumaram nosso quarto
Family_with_children
4/10
Poor
12 Feb 2026
BO WEN
House clearing is not well and the toilet is with some yellow dirt. However, the staff handles this well and manages another room as replacement. Plus, we have another problem at another renting. The faucet in the bathroom gets stuck so it is not a good experience.
Friends_and_family Family
6/10
Pleasant
11 Feb 2026
りょう
大浴場は言うほど大ではなかった。
Leisure Partner
8/10
Excellent
02 Feb 2026
Sebastián Alberto
La atención del personal , muy amable y excelente ubicación junto a la terminal del metro .
Leisure Partner
6/10
Pleasant
27 Jan 2026
Emilio
el baño estaba sucio
8/10
Excellent
19 Jan 2026
monie
在車站面非常方便,房內附有微波爐,附近有便利店,肚餓要食嘢都好方便。
Self
10/10
Exceptional
17 Jan 2026
柳澤
綺麗でした
Business
8/10
Excellent
14 Jan 2026
Masayoshi
チェックインもアウトも効率的でした
Friends_and_family Family
2/10
Poor
01 Jan 2026
??
部屋が暗く、廊下もストーブで空調が古いのか温度設定を誰かお客様が30℃ぎりぎりにしていた。かなり酷かったのでは。
Leisure Family
4/10
Poor
30 Dec 2025
さとし
ホコリが酷く、清掃に疑問を感じた。外人が多く、ランドリーコーナーに行ったが洗濯機が終わってるのに、人がいない。マナーが悪く洗濯ができなかった。しかも、ランドリーコーナー前で、マックを広げて集団食べていたので何か恐怖を感じた。巡回などをして注意対応してもらいたい。
Leisure Family_with_children
10/10
Exceptional
28 Dec 2025
Adilson
Schönes und sehr gut gelegenes Hotel direkt am Bahnhof Nagano mit Onsen im 2. Stock. Das Zimmer war geräumig, sauber und schön eingerichtet. Das Personal war sehr freundlich und hilfsbereit.
Leisure Family
10/10
Exceptional
18 Dec 2025
??
温泉がきもちよかったです
Family_with_children
10/10
Exceptional
08 Dec 2025
kentarou
まだ新しいホテルからか、とにかく綺麗でベッドや洗面所など設備も新しくイイ部屋だった。天然温泉の浴場があったのも自分的には特に良かった。
口コミでは確かスタッフがどうのと書かれていたと思ったが、自分が滞在した間はチェックインからアウトまでフロントスタッフの対応に何ひとつ自分的には不満がなく快適な滞在だった。
Self
6/10
Pleasant
04 Dec 2025
SHUZO
掃除はちゃんとしていると思う。
Business
8/10
Excellent
20 Nov 2025
Masayoshi
問題は無かったが、ラーメンや氷など、以前と比べサービス内容が簡素になっていた。
Friends_and_family Family
10/10
Exceptional
05 Nov 2025
???
駅前なので遅い時間も比較的明るく女性でも安心でした。
部屋も綺麗で大浴場も落ち着いた雰囲気で、清掃も行き届いて良かったです。
Leisure Self
6/10
Pleasant
24 Oct 2025
Eduardo Ernesto
Todo bien.
Leisure Friends
10/10
Exceptional
24 Oct 2025
Ai
部屋と大浴場の洗面台の排水が詰まり気味、部屋のガラスが汚れてた、所はマイナス。
部屋に電子レンジ、ポット、マグの準備があり、歩いてすぐの所にコンビニがあるので朝食を買って部屋で温められ便利でした。
なんせ駅からすぐでアクセスはばっちりです。
Friends_and_family Family
6/10
Pleasant
24 Oct 2025
Wai Yee

可惜了地點

地點好,車站東口對面,有7-11,比較安靜,沒有早餐或飲品bar供應的。雙人房空間不錯還有微波爐。但洒店沒有保安系統,不用房卡可以上樓,女湯也是任何人推門可入。只有2台洗衣機,晚上等完洗衣機又等乾衣機,搞3個鐘。酒店洗衣機一般包洗衣液,客人入錢開始洗衣程序即可,但這家不包括要去前台買,不是50円的問題而是指示不明顯,洗完至知,眼見一牛半人也不知道要洗多次,何必呢!長野好多人去行山,大家都好多衣服要洗,地方好大為什麼只得2部機,而且洗衣機也不乾淨。如果500一晚是可以, 但9百幾蚊一晚這個水平就太貴。所以其他的滿了這家還有房是有原因。
Self
8/10
Excellent
21 Oct 2025
??
車のアプローチが一般駐車場しかないのが難点だったが駅前なので仕方ない!でも大浴場があるのは有難い!
Leisure
10/10
Exceptional
17 Oct 2025
純一
駅前で立地条件が良いのにコスパも良い
Leisure Family
6/10
Pleasant
08 Oct 2025
SHO
よかった
8/10
Excellent
02 Oct 2025
yu
長野駅にとても近く便利でした。
室内はコンパクトながら機能的で清潔でした。館内着があり、部屋と大浴場との行き来は館内着で大丈夫です。
Leisure
8/10
Excellent
01 Oct 2025
よりえ
清潔な施設で、部屋に余分な物がなく、必要な物だけあり快適に過ごせました。駅にも近くコンビニや、コインパーキングも近くにあるので困ることはなかったです。
Leisure Family
10/10
Exceptional
27 Sep 2025
Sara
Wery fine roome
10/10
Exceptional
21 Sep 2025
Tsuyoshi
駅から近く、コンビニも近くて便利だった。
Business_and_leisure Self
8/10
Excellent
18 Sep 2025
mie
周りも静かで室内でゆっくり休めました。
大浴場も清潔で良かったです。
Business Self
8/10
Excellent
13 Sep 2025
osamu
今回は車で行きましたが、長野駅からも近いので電車利用の方にもお勧めです。
ホテルの方は親切に併設のパーキングよりも1〜2分離れた所の方が安価ですよ。と教えてくれました。ありがとうございました。
Business Self
8/10
Excellent
13 Sep 2025
Yuma
駅近にあり天然浴場もある点が良かったです
Business Self
10/10
Exceptional
07 Sep 2025
Verified traveler
Chambre spacieuse avec de vrais stores occultants, bien équipée, très propre. Possibilité d'utiliser les bains (non mixtes) gratuitement. Café infusé disponible également le matin. Situation parfaite proche de la gare et de l'animation.
8/10
Excellent
25 Aug 2025
Y
大浴場は大きくはない
Leisure Family
4/10
Poor
13 Aug 2025
Yoshiko
自動チェックイン機でのチェックインを促されるが、「スタッフがご予約を確認しております」という画面でかなりの間待たされ、合計10分以上を要した。二台のうち一台で不具合?があった外国人客に対しての応対が終わると同時にカードキーが出てきたので、一台ずつしか対応できないということなら、2台置く意味がないと思いました。

カフェが閉鎖?されていて朝食がついていませんでした。今回は結果的に8時前にチェックアウトすることになったので、自分たちで取るしかなかったのですが、素泊まり料金としては、部屋の広さや設備に照らして高いと感じます。

お風呂は温泉でサウナもあり気持ちよかったのですが、脱衣所も浴室も4人ずつくらいでゆったりな感じだったので、部屋のテレビで混雑状況などが案内されていると良いと感じました。
Friends

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Tennen-onsen Hotel Livemax Premium Nagano-ekimae
1016-1 Kurita, Nagano, Japan

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Tennen-onsen Hotel Livemax Premium Nagano-ekimae

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