Name: Courtyard Fairfax Fair Oaks
Address: 11220 Lee Jackson Memorial Hwy, Fairfax, 22030, US

8/10

Excellent

21 Jul 2026

Nicholas

Nice suite

Business

6/10

Pleasant

16 Jul 2026

Julia

Cleanliness was fair.
room smelled last old carpet.

6/10

Pleasant

08 Jul 2026

John

I was very disappointed that the pool did not open until 5 pm on a hot July day! Also I thought charging a $100 per cleaning fee Non refundable was
Exorbitant. My dog is housebroken and monitored.

Pet

4/10

Poor

05 Jul 2026

Don

Surprise! You're going to be charged $6/night for parking.

Want ice? Haul your bucket to the front desk cuz the machine is out on break.

Charge your phone before you arrive as you run a risk the USB port next to the bed is working or not.

Friendly staff though.

Partner

10/10

Exceptional

05 Jul 2026

Shane

Great family friendly hotel. Parking was easy and safe. Additional small charge for second car which was okay! The room was clean and bed so comfy!

Friends_and_family Family

2/10

Poor

04 Jul 2026

Darrin

The customer service lady at the front counter was so rude,and she tried to charge me for parking when she didn't even ask for my license plate or anything the day before. Then there is a bottle of water in our room but you had to pay $7 for it however they had a coffee maker in there with combo merry coffee with the catch is they offer no free waters so you had to pay $7 for water. We had no cotton bowl breakfast or anything in the morning. Yeah straight up the room and hotel was not up to standards for a typical Marriott hotel.

Partner

10/10

Exceptional

26 Jun 2026

Gayle

The rooms were clean and neat. The staff was professional and courtesy.

Family

6/10

Pleasant

26 Jun 2026

Stephanie

This property is ok. Paying for WiFi and parking not great. Rooms were bare minimum, no safe and the furniture was in fair condition.

Family_with_children

8/10

Excellent

19 Jun 2026

Glenda

The staff was friendly.

Family

8/10

Excellent

18 Jun 2026

Jamaica

I like the hotel. It's very well maintained and clean and safe. The only thing that disappoints me was the receptionist. She seems to be cold and mean.

Self

6/10

Pleasant

16 Jun 2026

Jill

I have stayed at this hotel every 6 to 8 weeks for many years. Over the last two years, mainly the last year, this hotel has gone downhill in a big way. I checked in a couple months ago and the restaurant was closed. The time before that I checked in and my door lock was broken off. Maintenance and upkeep is definitely failing. Couple months before that I checked in and there was no Internet… no internet at all hotel in a major city, come on was the bill not paid. The time before that there was no cable… one time I checked in and they were having trouble with the Internet and the cable at the same time. This stay was the final straw that crushed my loyalty and made this my last stay at what was my favorite hotel. When I checked in and was told there is now a $6 dollar parking fee that was it. No notice no “next time” there will be… just charged me $6 bucks and handed me a parking pass, money grubbing to the max! This was always my favorite hotel because customer service was top priority, people from the front desk, to maintenance, to cleaning staff, to cooks were just so customer friendly oriented. Now prices increase as amenities decrease, and where did all the great people go… customer service is about non existent. Ever since that manager named George left this hotel has dramatically changed for the worst! No bang for your buck here… can no longer write a glowing review or recommend this hotel.

Self

6/10

Pleasant

15 Jun 2026

sanad

Good place

Business

2/10

Poor

15 Jun 2026

Rebecca

Check-in staff was rude! The man before me was told all about the hotel and was given helpful information such as where he should park to best access his room, etc., and I barely even got a \"Can I help you?\" She was immediately cold with me and would only speak to me when required for her to complete her job and refused to provide me with any helpful information. When I asked where my room was, she just pointed in a general direction. The hotel is OLD. Although it looks like it was renovated, the bones are OLD. Although the room was clean, it smelled of mildew and the air conditioner did not work properly. The property also charges for parking and it's not even downtown where parking is limited. They had more than enough guest parking and zero justification to charge for parking, other than adding stupid fees to pad their wallets. We booked this hotel for another trip and immediately cancelled that booking after arriving and rebooked with another hotel in the same location.

Family_with_children

8/10

Excellent

14 Jun 2026

Mark

It was very good for the price. I would stay there again.

8/10

Excellent

13 Jun 2026

zeenat

Good location.
Depressing interior decor ...Grey wallpaper ,awful framed prints etc .
Expensive food at bistro ..ie breakfast but convienient.
Walking areas outside to a few nearby shops in Burlington coat factory .

Friends

8/10

Excellent

07 Jun 2026

Richard

It was ok. Had to keep going and asking for different things and towel refreshes

4/10

Poor

31 May 2026

Eric

Changed rooms twice one had spider webs and the other ants. Staff was nice but sink drainage in the other room was really slow. Lobby and courtyard looked and felt great but some rooms was lacking compared to the lobby.

Family_with_children

8/10

Excellent

24 May 2026

Danielle

Wish we could use the balcony

10/10

Exceptional

22 May 2026

Catherine

The Courtyard Marriott in Fairfax had everything I needed for my short visit. Staff was kind and courteous and helpful. Enjoyed the lounge when family came to hang out. Room had what I needed, was spacious and clean and comfortable. My only concerns were:
1. AC is only controlled by standalone unit and turns on and off which can be disruptive.
2. Toilet may have needed some maintenance.
Standard stuff really. They were also very busy that weekend. But overall great and would recommend to anyone traveling in the area.

Self

10/10

Exceptional

20 May 2026

Ann

Great location, helpful staff and rental car company (Hertz) right in the hotel!

6/10

Pleasant

16 May 2026

SILETE

Slightly better than a motel. Room was fine (aside damaged bathroom door) but dirty rugs and carpet throughout the property.

10/10

Exceptional

14 May 2026

Adelaide

Would stay again.

Friends

6/10

Pleasant

11 May 2026

Paul

The property was clean and well maintained. However the ammenities, for a Courtyard Marriot were sparse. A little disappointing.

Family

8/10

Excellent

09 May 2026

Brenda

It was quiet and clean. Staff was efficient and friendly.

Family

10/10

Exceptional

09 May 2026

Kevin

It was nice and quiet. The staff were really good and courteous. Definitely will stay here again on my next trip.

10/10

Exceptional

09 May 2026

Michelle

.

Self

8/10

Excellent

04 May 2026

Richard

Our room was across from an outdoor exit. Every time the door closed , our door rattled due to the wind generated. I requested a door stop or something to jam the door shut since I was told no other rooms were available. Front desk said they would have it checked. Nothing happened. Otherwise, room was nice

10/10

Exceptional

19 Apr 2026

Margie

Great stay for a family of 4 on a weekend getaway.

Family_with_children

10/10

Exceptional

15 Apr 2026

Kayleen

Clean and friendly staff. Turned the fire on for us and were accommodating to late checkout. Area is great, food spots everywhere and only 20/30 mins from DC.

Family_with_children

10/10

Exceptional

13 Apr 2026

Jillian

Parking spots all around perimeter of the hotel with multiple different doors to access wherever your room is so you don’t have to walk in through the main lobby every time. Lighting adequate in parking lot, able to walk from parking lot to h-mart if you need a meal or food, Paris baguette inside is delicious! Rooms clean, balcony access if on inside facing room, shower gel, shampoo & conditioner, hand soap, body lotion provided. Breakfast is additional charge, small Starbucks bar counter inside for cost.

Friends

8/10

Excellent

11 Apr 2026

Adriana

Clean room and nice staff.

6/10

Pleasant

03 Apr 2026

Mary

No free coffee offered in lobby! Every hotel offers coffee in the lobby!
Hotel was ok. Great restaurants close by. Staff was very nice!

Partner

8/10

Excellent

01 Apr 2026

Kerene

The location of this hotel is the best because their shopping center is right across the street. Anything that The location of this hotel is the best because there’s shopping center is right across the street. Anything that you need is right there in that area.The customer service was amazing. I really enjoyed the day staff and night staff. I didn’t like how the coffee maker was dirty, I didn’t like how the glasses were dusty on the table by the TV. I didn’t like how small the fridge was no space to put your leftovers in. My particular room the balcony door was hard to open. It’s a little bit broken needs to be fixed. The pool was clean, lifeguard was there the entire time very nice, fire pit didn’t get to use it, but the area was nice and clean very beautiful courtyard. Nice view. Rooms were spacious. Overall, I had an Overall, I had an amazing experience and so did my kids and would consider going back.

Family_with_children

4/10

Poor

24 Mar 2026

Matthew

I am a 6’5” man. I booked a room with a king sized bed so that I could have enough space to sleep comfortably, I went to check in and was given a room with two tin sized beds and was charged $30 more than the price that I had reserved

8/10

Excellent

16 Mar 2026

Michael

Very clean and nice room.

Self

8/10

Excellent

15 Mar 2026

Warren

Great location with plenty of food and shopping options

Self

10/10

Exceptional

14 Mar 2026

Laura

.

6/10

Pleasant

14 Mar 2026

Tracey

Everything was great, but the bed in our room was very uncomfortable keeping us awake half-way through the night due to an aching back.

Partner

8/10

Excellent

14 Mar 2026

Joel

Over all, the stay was good. The staff was very friendly. I will say, the room smelled a bit like smoke, which was odd in 2026.

6/10

Pleasant

12 Mar 2026

Thomas

Never used gym

10/10

Exceptional

05 Mar 2026

Chris

Ice machine was a bit far but loved there was a life guard on duty at the pool. Bistro staff was a welcome balm in the morning.

Friends_and_family Family

8/10

Excellent

24 Feb 2026

Brian

I had a good stay … not a great stay
The hotel is poorly lit at night . I had to drive around looking for an entry sign … couldn’t find it and finally walked in to the lobby . That entry was marked with the name of a restaurant. On my way back to my car a stranger asked me if I knew where the hotel was . Otherwise it was fine

Self

10/10

Exceptional

22 Feb 2026

Santos Hugo

The stay was great! Walls are kind of thin but otherwise, great stay!

10/10

Exceptional

19 Feb 2026

Lanaya

The hotel is very clean, great location, and the staff are very friendly.

Family

2/10

Poor

19 Feb 2026

Kendra

The worst Courtyard I’ve ever stayed, very disappointed, old.

Partner

10/10

Exceptional

17 Feb 2026

Geate

I’m pleased with the results of staying at this hotel it’s certainly clean very quiet definitely a place to rest relax even work also explore great restaurants in the area Big Thanks.

2/10

Poor

14 Feb 2026

Michael

We’ll never stay again

Business

10/10

Exceptional

11 Feb 2026

Mary

Clean, organized, friendly

10/10

Exceptional

07 Feb 2026

Kathy

Couldn’t get the TV to work.

Leisure Family

4/10

Poor

05 Feb 2026

Alexis

Outdated room! Hair in shower and on bed

Business Self

10/10

Exceptional

04 Feb 2026

Skip

The room was very clean. The only comment I had was it was tedeous to have to meet doordash at the lobby area.

Business Self

10/10

Exceptional

02 Feb 2026

Dennis

Room spotless,staff helpful with great attitude

Business Family

4/10

Poor

26 Jan 2026

Sean

-

6/10

Pleasant

31 Dec 2025

Jill

I live hours away. I see my eye doctor here in Fairfax so I stay here every 6 weeks or so. I was very disappointed at check in for my hungry self to see and be told the restaurant was closed and would not be open for dinner at all. That meant I would have to order out. Hotel no longer allows room delivery. Now I’m told I will have to come to the lobby and pick up my food. Throw on top of those upsets, I go to get ice and I find out the ice machines on both the 2nd and 3rd floors are not working. So every other stay I am in PJs with delicious dinner ready to eat and put cold compress on my eyes by 5:30. This time I was not able to settle until 8pm. My eyes were aching and it cost me a small fortune to have dinner delivered. I usually give this hotel a most excellent review …. Last time I checked in there was no Internet and cable TV trouble. I’m wondering why things are going steadily down hill. I’m back in February I am really hoping things are back to normal at my favorite hotel.

Self

8/10

Excellent

27 Dec 2025

Carlton

The bathrooms were a bit old and need renovation

Friends_and_family Family

8/10

Excellent

28 Nov 2025

JANE

Stay was okay but air conditioner made a whistling notice that was Annoying but front desk say they would have maintenance look into it.
Only other issue is we are not fans of Starbucks so had to go out to find coffee.

10/10

Exceptional

11 Nov 2025

Jill

Love the staff, great food, comfortable! Best bang for your buck…

Self

4/10

Poor

26 Oct 2025

ella

We have stayed at this hotel 5 times for multiple days may be on the past.
But in last 2 times of staying feels like staff is not as caring As it has been before. Very yang and careless front desk staff .
Asking for a quite room in upper floor 4 mos in advance when reserving and sending reminder message to the property day before should be acknowledge but Apperantley they do not care.
They did not accommodate any of requests.
I understand if you staying one night it is ok to say oh well and move on
But 5 nights requests should be not ignored.
Room has been given in 1st floor next to pool area where all parents and little screaming children have been run back and forward in hallway.
So I guess this is why I’m not happy.
Front desk care is yang un experience staff who do not care to accommodate or help to find solution for you.

Business

8/10

Excellent

22 Oct 2025

Mary

A good place to spend the night

Did not eat breakfast. Missed having a microwave in the room. Bed was comfortable.

Business

10/10

Exceptional

07 Oct 2025

Jean

Wonderful -clean and quiet

Self

6/10

Pleasant

28 Sep 2025

Desiree

I was upset because I booked for a king bed and was placed in a double queen and advised they ran out of king beds but I’ve had this reserved for months now. In said room my tv remote wasn’t working went downstairs to see what could be done only to be told have to wait in the morning for the housekeeping staff to get in. Here’s the kicker I was only staying one night so it wouldn’t have mattered in the morning.

Partner

10/10

Exceptional

28 Sep 2025

Martha

Na

4/10

Poor

24 Sep 2025

Lincoln

The TV service was out and no refund or discount was offered. The property is also generally dated and worn.

Business Self

8/10

Excellent

22 Sep 2025

Chuck

Food expensive at hotel

Friends_and_family Family

10/10

Exceptional

22 Sep 2025

Jenny

Very nice hotel! Beds were very comfortable. The staff was very friendly and accommodating. Would stay there again!

Friends_and_family Family

10/10

Exceptional

19 Sep 2025

Jill

Best place to stay!

I stay here every 6 to 8 weeks. I can say without hesitation, Customer Service from management to front desk to custodial crew is outstanding and the food is nothing less than super delicious!

Self

8/10

Excellent

17 Sep 2025

james

Rooms overbooked and had to settle for double queen rather than king room

Friends_and_family Family

10/10

Exceptional

06 Sep 2025

Ambreen

Great place to stay for the night

Leisure

8/10

Excellent

28 Aug 2025

Monica

The room wasn’t bad, but there are many issues that are “fixed” poorly. The main lobby bathroom has a toilet that is held up with a piece of wood. The booths in the lobby seemed like they had wear and tear and random pieces of pleather are stuck on top lol. The hotel isn’t bad overall though. Our room seemed clean, the bartender was cool, and the courtyard is cozy.

Leisure Partner

8/10

Excellent

27 Aug 2025

Juana

Property is nice they have a Starbucks there. Property close by interstate.

Business_and_leisure

10/10

Exceptional

26 Aug 2025

Mohammad

Front desk was great!

Leisure Partner

10/10

Exceptional

25 Aug 2025

Saleena

Clean very friendly staff

6/10

Pleasant

24 Aug 2025

Kelly

It was listed as an 8.8 /10 and I think it’s more of a 6/10. Staff was very friendly and kind but our first room had such a bad odor (moldy, old & smoke) that we had to ask for a different room. The second room was fine, clean with a tolerable odor (I imagine the air filters and a/c u it’s are old). The carpets were stained throughout the hotel. Pool was nice. Average hotel.

Business_and_leisure Family

8/10

Excellent

24 Aug 2025

DOMINIC

Cleanliness

10/10

Exceptional

17 Aug 2025

Catherine

This hotel was convenient and clean. The staff was lovely to deal with.

Room decor is a little dated, however, in good repair.

Iverall, this is a keeper for future stops in the area.

Partner

8/10

Excellent

14 Aug 2025

Patricia

The property was very clean, and bedrooms are spacious. Parts of the hotel are a little dated. Car parking is good.

Family

10/10

Exceptional

14 Aug 2025

Michael

Staff was great and very personal, felt like Family

8/10

Excellent

10 Aug 2025

Thibaut

Good location to run errands in the area.

Leisure Family

10/10

Exceptional

23 Jul 2025

Jill

Can’t beat the most excellent customer service!

Love the staff here. I live far way from my eye doctor’s office. I get eye treatments every 6 to 8 weeks. I stay here every time… staff is lovely, room is comfortable, and the food is delicious!

Self

6/10

Pleasant

20 Jul 2025

Emily

The elevator beeped ALL night long. Our A/C stopped working and regular “maintenance man” was not on site. Had to switch rooms at almost 11 PM.

Leisure Family

6/10

Pleasant

17 Jul 2025

Rebecca

We had a noise from the air conditioner on our room, and the staff said there were no more rooms. I didn’t believe her. I think she just didn’t want to change rooms.

Leisure Partner

8/10

Excellent

15 Jul 2025

Sara

The property is showing its age even with the renovation. Some things should be paid attention to....
Some of the staff is very welcoming and wonderful.... as if they are welcoming you into their homes.
Some need training esp when dealing with ADA issues.

10/10

Exceptional

15 Jul 2025

Brian

Hotel was clean and staff was courteous and helpful.

Friends_and_family Family

6/10

Pleasant

13 Jul 2025

Ximena

Stayed for four days. Housekeeping did not come one single day to clean.

Leisure Family

4/10

Poor

11 Jul 2025

Mitchell

Not coming back

The room door is not secure. The dead-bolt is thrown once the door is opened from the inside and cannot be withdrawn from outside the room.

Friends_and_family Family

6/10

Pleasant

04 Jul 2025

Allyson

Great for a quick overnight; however, the property has seen better days—time for a refresh. However, the bed was great, our room was clean, and the guy who checked us in was great.

Business_and_leisure Partner

10/10

Exceptional

29 Jun 2025

Verified traveler

Good place to stay if you have business on the Virginia side of the Potomac, conveniently close to I-66 and US Route 50, Dulles Airport, Old Town Fairfax, and Metro lines into DC. Clean, quiet, convenient.

Self

6/10

Pleasant

27 Jun 2025

Ali

Not so good

8/10

Excellent

18 Jun 2025

Adia

My stay was good. Nice size rooms and I like how the sink was outside the bathroom. Ice machine on the floor and daily cleaning services. Even though I had the sign on the door I was still able to get new towels and stuff. No free breakfast but there was a place to buy food during breakfast and dinner as well as a nook by the front desk. The area is hard to get services like uber/uber eats, Lyft, or DoorDash, not many people doing those services.

Partner

2/10

Poor

11 Jun 2025

Renee C

Did not stay.

8/10

Excellent

08 Jun 2025

James

Quite acceptable

Leisure Self

10/10

Exceptional

05 Jun 2025

Edith

Everything was great! But if I reserve a room for 2 adults, I should have 2 breakfasts reserved not just one.

Leisure Partner

6/10

Pleasant

03 Jun 2025

Lynne

The amount that I agreed to with Expedia was different when I got to the hotel. I was there 3 days and the guest laundry was not available, l had my 2 grandchildren with me. Ugh. The ice machine did not work on my floor, I had to go to the lobby for ice. The room was the most expensive I have ever spent and was the worst room I've stayed in. I won't be coming back, although the lobby was the Best I've seen, but had kids running around all night with no parental guidance.

Leisure Family_with_children

6/10

Pleasant

29 May 2025

Molly

The hotel is older and could use some upgrades. The furniture is worn.

Friends_and_family Family

10/10

Exceptional

26 May 2025

Joseph

The front desk attendant when I arrived was sweet and attentive and very punctual when I asked for extra pillows

Leisure Partner

10/10

Exceptional

17 May 2025

Christine

They have a mama duck that comes and has her family every year. That alone is worth it

Leisure Family

10/10

Exceptional

11 May 2025

MU SUNG

Good for family trip.

We Extended 2 more days.
It was so nice to stay there. There's big grocery market is just next to the hotel.
Swimming pool also open everyday.
My kids enjoyed there.

Friends_and_family Family

10/10

Exceptional

10 May 2025

Lizabeth

Hotel was amazing, the area not so much.

Leisure Family

10/10

Exceptional

01 May 2025

Michael

We needed a little extra help with our room, and they took care of it without hesitation. Thank you!