Name: Mainstay Suites Washington Dulles Airport
Address: 4506 Brookfield Corporate Drive, Chantilly, 20151, US

2/10

Poor

20 Jul 2026

Brenton

Customer service is horrible!

Business

8/10

Excellent

17 Jul 2026

GLORIA

Clean room
Enough parking space

Family_with_children

6/10

Pleasant

15 Jul 2026

Satzda

My stay was ok. It does the job of giving me a place to lay my head at night. I was there for work so I was not looking for anything fancy. Although a few notes about my stay would be; room was small, even the appliances, everything was cramped in the room. Also the room was musty. Every time you come in it smells wet. Parking was bad since they had construction going too. Front desk was not all that either. No friendliness or acknowledging you when you check in.

2/10

Poor

14 Jul 2026

Craig

I was laying on the bed relaxing and slipped my hand beneath the sheets and noticed the bed was damp. Upon pulling the sheets back I had noticed that the previous occupant had urinated in the bed and house keeping had just covered it up with new sheets. I was absolutely digusted

Self

4/10

Poor

13 Jul 2026

JACK

Very old, bedding was not comfortable.

Family

10/10

Exceptional

11 Jul 2026

Gerald

Was more than I was expecting. Very clean and well maintained. The price was excellent for the weekend. Would highly recommend. Felt safe and secure. Easy access to main highways.

Friends_and_family Family

8/10

Excellent

09 Jul 2026

Barry

It was good choice and I'd stay again. They've been remodeling so most of the facility has good esthetics. But, the cabinets in the kitchen were the worst! I'm sure they'll get to them, in the remodeling process; but, for this stay, they looked horrible - falling apart, peeling, held together with clear shipping tape.

Friends_and_family Family

4/10

Poor

06 Jul 2026

Barak

Smelled like Marijuana and mold and barely covered with poor quality air fresheners

Had to be up and away early, and there was no hot water. All faucets and shower were run for at least 10 minutes with no warm water. Ended up showering and shaving with cold water

Self

10/10

Exceptional

06 Jul 2026

Markell

Staff and pricing was great and overall didn’t have a single issue

Self

10/10

Exceptional

06 Jul 2026

Edgar

We had a great stay! The room was clean and comfortable, and everything was in good condition. The front desk receptionist was very friendly and helpful. Overall, a really nice experience and we would definitely stay here again!

Partner

6/10

Pleasant

02 Jul 2026

Chris

Everything works, which is a nice change from most hotels.

Self

8/10

Excellent

26 Jun 2026

ronald

No dishes Pans or utensils at all in the kitchen. Parking was difficult due to renovations and dumpsters.

Self

8/10

Excellent

24 Jun 2026

Charles

Rooms are clean and are being updated

Self

6/10

Pleasant

21 Jun 2026

Christopher

Room was clean and had a good amount of room/chairs/couch, AC worked well as did TV. Property in a great spot. Perimeter had trash around parking lot, pool area full of furniture stockpiled for no apparent reason beyond looking like a hoarders paradise. Front desk/check in small and ‘breakfast area’ gets a 2/10 only because it had oatmeal and hot water (no bowls)…

Property was stain free on carpeting and walls. No odors anywhere… in that regard it was well kept. Pricing was very reasonable. It was very hit/ miss…

Self

2/10

Poor

17 Jun 2026

Ryan

While there are signs about furniture being upgraded the conditions inside are run down. Paint pealing off walls and cabinets, shower rod hanging off wall. But worst part of the stay is a completely unacceptable lumpy springing mattress with zero support or comfort. I would have rathered sleep in my car. “Hot” water was lukewarm warm at best. A very underwhelming experience. Will not be returning.

Self

4/10

Poor

17 Jun 2026

Jodi

The hotel needs a lot of maintenance, from the seemingly janky entryway to partial repairs all over. The rust stains and mildew in my shower, particularly around the old fixtures, did not make me feel like I would get clean in the shower. Thankfully, I was there for less than 10 hours. I know you get what you pay for, and around DC is appallingly expensive for some things, but this hotel seemed exceedingly rough.

Self

10/10

Exceptional

15 Jun 2026

Kevin

Nice hotel, good location for good, shopping. Very nice hosts.

Self

6/10

Pleasant

13 Jun 2026

Leanne

Breakfast was very minimal, just muffins and oatmeal. The bathroom door was broken such that you couldn’t open it from the inside. So if you traveled by yourself you would get stuck in the bathroom.

10/10

Exceptional

09 Jun 2026

Eric

Nice place run by nice folks.

10/10

Exceptional

01 Jun 2026

Vivek

This was clean quick and efficient room

Self

8/10

Excellent

27 May 2026

Jim

The larger kitchen than most motels was nice. Our room was clean and it was a nice place to stay for the price.

Family

6/10

Pleasant

27 May 2026

Danisha

Overall the stay was ok. Has been updated a little bit but still needs some work. Hallway had a leak that was dripping down to the carpet and no caution sign was listed. Sofa need to be cleaned, but the rest of the room was cleaned. I ok stay if you are staying one night.

Family

2/10

Poor

26 May 2026

Jennifer

They cancelled my reservation because they did not have hot water and they said the had spoken to Expedia and Expedia never told us anything nor have they processed my refund . They made us pay for another reservation because we had nowhere to go so we had no choice being that it was late and I had my kids. The Expedia staff over the phone was also terrible they did not relocate my reservation because apparently it did not qualify to be relocated. Terrible service and the lady over the phone didn’t care . Never again.

Family_with_children

2/10

Poor

25 May 2026

Ronald

After seeing there for three weeks, I went up to the front desk to extend my stay. (I’m working over at Dillard) I was told they have a 21 day max stay policy and I would have to leave. Hot water was out for three days and the front desk clerk is unhelpful & Mean

Business

2/10

Poor

25 May 2026

Shannin

I could not believe there was no ice anywhere in the hotel! The halls smelled so strong of weed it was nauseating. Our commode seat was not connected so it tried to fall off every time you sit on it. I killed several spiders in our room, the beds were horribly uncomfortable and it is completely false advertising to say you have breakfast when it is nothing but coffee and cereal bars.

Friends_and_family Family

2/10

Poor

24 May 2026

Jerry

Bathroom door doesn’t close. Blankets feel itchy and dry. Random stains on the wall

10/10

Exceptional

22 May 2026

Yonas Bekele

Clean room safe parking, staff

Family_with_children

2/10

Poor

21 May 2026

Ronald

Currently, there is no hot water and I have a little faith that it will be fixed by EOD
5-21-26 . It’s a bare bones hotel. No pots pans kitchen utensils there is a dishwasher. The mattress is like sleeping on a board with a sheet. Over it

6/10

Pleasant

20 May 2026

Allan

No water in room, no bottled water in vending machine. Had to go out to buy water.

6/10

Pleasant

20 May 2026

Colleen

The room was clean. Had to look for the trash cans, which were in the cabinets.
The property has definitely seen better times in terms of things like the cabinets being damaged, the drains in the sinks, not having stoppers, but it was clean

Self

8/10

Excellent

19 May 2026

Murat

Clean. Good breakfast.

Partner

10/10

Exceptional

19 May 2026

Robert E

Satisfied with stay. Good Place for one night or two

2/10

Poor

18 May 2026

Leah

Room was run down and not clean. Needs a renovation. Bathroom dirty, floor looks clean but not when you walk on it. Towel racks are cheap and break if you try to hang a towel on them. Shower needs a rehaul. Water pressure not great. I guess you get what you pay for but it just wasn’t comfortable.

10/10

Exceptional

17 May 2026

Ronald

Clean and comfortable room

6/10

Pleasant

17 May 2026

Amanda

The front desk girl was so friendly and helpful! No complaints there at all. She is one of the reasons I decided to stay (instead of go elsewhere). The other being it was a very short stay. It was cheaper than other hotels in the area (for a reason). General location was good, near 28, 66 but immediate location (property) was sketchy. I could write a lot about the hotel itself, but I will just say, to the owners, its time. Time to invest in your property and renovate. Unfortunately, I have to say, I would not stay here again.

Partner

6/10

Pleasant

15 May 2026

Rocio

This is an economy hotel. The stove in my room was rusted.

I only stayed 1 night but paid 2. Truly not a great stay but convenient because many places would not let me check in after 10:00 PM and they did.

Self

6/10

Pleasant

11 May 2026

alain

The didn't t change a sheet all the time I was there

10/10

Exceptional

07 May 2026

Emmanuel

Friendly staff . Clean room and most definitely love to come back

Self

2/10

Poor

03 May 2026

karen

Nasty

6/10

Pleasant

03 May 2026

Gagandeep

Ok ok ok ok ok
Okokokokokokoko

Partner

8/10

Excellent

03 May 2026

Elizabeth

The hotel was clean. The room was clean and adequate, a bit in need of some minor updating but overal comfortable
The breakfast was sparse yet better than none.
And yes i would return if in the area.

Self

6/10

Pleasant

30 Apr 2026

Andrew

The stay was fine but they list that they provide free breakfast with the stay, which they certainly do not. \"Breakfast\" was 10 nutrigrain bars and a coffee pot which was empty. There was no staff around to make more coffee.

Self

6/10

Pleasant

25 Apr 2026

Amelia

The staff was friendly. The table in my room wasn’t clean and had pieces of food scattered across it. There were dumpsters or construction containers around the back where it looked like a swimming pool used to be and was kind of an eyesore. I also didn’t sleep well due to other guests shouting at each other for a long time at 3am.

Self

8/10

Excellent

16 Apr 2026

ROBERT

Recently renovated room.

Business

8/10

Excellent

11 Apr 2026

MADHUSUDHANA

Room is very clean, very friendly staff kitchen, fridge and stove good for the one plenty of free parking tub is little old but clean over very good property I just stayed one night

4/10

Poor

02 Apr 2026

Judith

The room was fine. Issues: no tub stopper so I couldn't take a bath. But my biggest concern was that my parking ticket had my room number on it. As a woman travelling alone, I felt distinctly uncomfortable with that. Any predator lurking about could have read my room number from where the ticket hung in the car. Did not help me feel safe.

Self

10/10

Exceptional

02 Apr 2026

Stanislaw

was perfect for what i needed, the kitchen made it nice to not have to order out.

6/10

Pleasant

29 Mar 2026

ankit

Please provide proper breakfast if it mentions breakfast in listings, serving a grab and go coffee and protein bars should be called out explicitly

Partner

6/10

Pleasant

29 Mar 2026

Pierre

Inside my room did not smell right when i let the windows open the smell came back

Self

8/10

Excellent

26 Mar 2026

Robert

Yes

Self

8/10

Excellent

21 Mar 2026

Jerome

Really good for the price IMO. Better hotels in the area but can't really beat thr price

Friends_and_family Friends

2/10

Poor

20 Mar 2026

Glen

Around midnight a drunken man was harassing me knocking on my door and window - the phone in my room did not work. I went to the front desk and asked for another room but front desk just told me I can just checkout cause they are fully booked. Being around midnight I just stayed in my room then the next day the shower water was cold, hot water was minimal.

10/10

Exceptional

16 Mar 2026

Kelvin

Some of the staff could have been a little nicer I wanna say when they are being asked questions by Costumers; Your Bread And Butter; your clothes you wear; if you don’t want to be at work or it’s such a big deal to be there than do us all a favor along with yourself; LEAVE somebody else would love to be in your spot. That’s something I learned and adapted to at an early age ijs. Think if it was you? As a matter fact it had been or will be you just as the older folks used to say “Keep Right On Living” Other than that my stay was absolutely fabulous.

Self

2/10

Poor

02 Mar 2026

Isaiah

Outside of check-in, there was no interaction with staff. As for the property, the hallways wreaked of smoke, cabinets were covered with half walk paper and other half ripped off. Bathroom/tub looked like something you wouldn’t dare use without shower shoes.

Self

4/10

Poor

28 Feb 2026

Brittany

Room had an odd odor. Kitchen was run down and looked so bad i was afraid to even use the 2 burner top. No dishes, coffee maker, utensils or anything you would expect a room with a kitchen to have available. Toilet kept running eveytime you flush.

Self

6/10

Pleasant

28 Feb 2026

Sundaram

Staff would not even come and plunge the xlogged toilet and expected us to come down and pick it up and do it ourselves.

2/10

Poor

27 Feb 2026

Paul

The room was a disaster. The bathroom door wouldn’t close the furniture finish was peeling and looked like something had chewed on it. The sofa faux leather was cracked and the bed was so soft that it felt like a bean bag chair. On top of that when the power went out on the second night the room phone wouldn’t work. After walking down the stairs to get to the front desk I got a smart ass answer from the desk clerk who told me to “look out the window” that the power was out in all of chantilly. Which wasn’t exactly true since my son who lives less than a mile away had power

Self

10/10

Exceptional

21 Feb 2026

Jose

Excellent quality

10/10

Exceptional

17 Feb 2026

Patrick

I had a great stay at the MainStay Suites Washington Dulles Airport. The hotel was spotless and well-maintained, which made a big difference after a long day of travel. The staff were warm, professional, and genuinely helpful, always greeting guests with a smile. The room was comfortable and quiet, with all the essentials you’d expect from a quality airport hotel. For the price, it’s an excellent value — clean, convenient, and friendly. I’d definitely stay here again or recommend it to anyone flying in or out of Dulles.

10/10

Exceptional

17 Feb 2026

Onix Janeth Melgar

Friendly staff and clean place.

6/10

Pleasant

15 Feb 2026

Rachell

The room was in okay condition

2/10

Poor

14 Feb 2026

AROONA

Room was shabby, towels were worn off. The cabinet paint was peeled off.
Cabinet doors were loose does not close properly. Cleanliness was not good.
Continental breakfast consist of one coffee pot and one hot water pot. Two types of creamers. Few bars and oat meal packs.

8/10

Excellent

09 Feb 2026

Franklin

Appeared clean, everything including wifi worked, full size kitchen, pleasant staff and price for the area was reasonable.. Only disappointment (unimportant to me) is the \"Breakfast\" was minimal - more like a snack bar.

Self

6/10

Pleasant

08 Feb 2026

Lesley

Staff was courteous, room was clean, but hallway carpets needs replacing and could hear a lot of hallway noise through the night. What was expected for the price.

6/10

Pleasant

05 Feb 2026

ROBERT

The bathroom faucet was loose.

Business

8/10

Excellent

02 Feb 2026

Stefan

Yea, but the hot water wasnt that good. I had to go to the front desk to ask if they could turn it up and they wanted me to chsnge rooms

10/10

Exceptional

01 Feb 2026

Emmanuel

Room was spotless, staff was courteous and very ready to help

Leisure Self

2/10

Poor

01 Feb 2026

Anil

Worst experience ever. Intimidating manager. It was like confinement not hotel.

Business_and_leisure Self

10/10

Exceptional

26 Jan 2026

Bophar

They were sweet and room was clean

2/10

Poor

25 Jan 2026

Kimberlee

When I first checked in, the towels were clearly used and folded up as if it were washed. luckily I brought my own towel so I could use that. But the issue didn’t stop there because I noticed that when I was about to get into bed that the bed had hairs and stains on it as well. And I hadn’t been inside the bed so I know it wasn’t me. When I tried to go downstairs and talk to the receptionist, she gave me an attitude and essentially try to tell me that I didn’t see what I saw even though I had pictures and showed her. When I told her I would like some type of accommodation for this. She gave me an attitude and told me that I can’t get another room or I should just suck it up and take the towels and linen that she’s offering. The issue is that I was kind before, but when she started giving me an attitude after I mentioned how unhygienic it is to have stains and used towels in an actual biohazard issue, it was disregarded. i’m just saying it’s OK for a hotel to be cheap but to be cheap and dirty is crazy to me.

Self

8/10

Excellent

20 Jan 2026

Kristine

Minimalist, what you need; good price, nice experience.

Leisure Self

10/10

Exceptional

19 Jan 2026

Jason

Clean room, big fridge, microwave, tons of storage. A desk, couch and table. Great bed. Perfect for my weekend

Business Self

10/10

Exceptional

16 Jan 2026

Louis

Everything was fine. Room was clean and well supplied. No problems at all.

Business_and_leisure Self

10/10

Exceptional

10 Jan 2026

Herbert

?

6/10

Pleasant

08 Jan 2026

ROBERT

Yes

6/10

Pleasant

06 Jan 2026

Jason

The first rooms hot water was not working. It was luke warm but not warm enough to shower. Spoke to the desk and they sent a guy. They guy came to the room and confirmed the water issue. He then told me the desk told

8/10

Excellent

04 Jan 2026

Jonathan

Staff was very kind and check in was smooth. Very quiet stay i enjoyed it very much

Leisure Self

4/10

Poor

04 Jan 2026

Stephen

The room was in poor shape, and the staff made me feel like they wanted me to go to another hotel. Everything was an effort.

Business

6/10

Pleasant

04 Jan 2026

Tiffaney

Cheap breakfast more like snacks hot water, coffee oatmeal and cakes
Funny smell in the hallway, sheets and room
Room wasn’t fully clean like floor, walls and table

Partner

10/10

Exceptional

01 Jan 2026

Herbert

Great rooms

6/10

Pleasant

01 Jan 2026

Connie

Too noisy while sleeping at night. People hanging doors which wake you up and cant go back yo sleep

Leisure Partner

6/10

Pleasant

30 Dec 2025

Linda

Room was okay, heater worked well, not enough hot water for a shower. Only breakfast was coffee and a little Debbie type pastry.

Leisure Family

10/10

Exceptional

30 Dec 2025

Tomoki

Clean, good location!

Business_and_leisure Self

8/10

Excellent

30 Dec 2025

Mica

Yes

Self

10/10

Exceptional

25 Dec 2025

Jose

Nice

Business Self

4/10

Poor

20 Dec 2025

James

The hotel is pretty run down and my room was on the first floor right next to the parking lot. The bright parking lot lights shined in through my window because the blinds didn’t close all the way. Fortunately, I only needed to be in the room for a few hours. Would not recommend for longer stays. The front desk staff was fine.

6/10

Pleasant

17 Dec 2025

James

Okay for an overnight stay.

Business Self

10/10

Exceptional

15 Dec 2025

Jose

Nice

Business Self

10/10

Exceptional

13 Dec 2025

Marilyn

Good service

10/10

Exceptional

13 Dec 2025

Herbert

Every thing is great

10/10

Exceptional

13 Dec 2025

Herbert

Every thing was great

8/10

Excellent

10 Dec 2025

Johnny

Nothing in general just wasn't bad of a stay only complaint I have is the hot water in the evening that water does not get hot in the morning it's hot but of a evening better be prepared for a cold shower

Self

6/10

Pleasant

07 Dec 2025

Eve

Staff were friendly and helpful. They gave me an early check in and late checkout. The room I was in was spacious and had all the amenities I could need, but there was definitely an odor present that you get used to pretty quick once in the room for a moment. Pretty much what you would expect from a hotel of this price.

Leisure Self

10/10

Exceptional

01 Dec 2025

Verified traveler

Convenient room with sofa, coffee table, and kitchen table, which works as a work table as well. Kitchen is well equipped. Great feature having it in your room.

Business Self

10/10

Exceptional

29 Nov 2025

Hasan

Fast check in

Leisure

8/10

Excellent

29 Nov 2025

edward

All was ok

8/10

Excellent

24 Nov 2025

Vinit

So, there was nothing for breakfast just muffins and coffee that too grab and go style, atleast they should have kept some bananas.

6/10

Pleasant

19 Nov 2025

Christopher

Tub shower was unsteady, not good first thing in the morning.

Business

2/10

Poor

16 Nov 2025

Debbie

The room had holes in the wall and cabinets that were pealing. Closet door removed.
Curtains did not block out light. Mismatched furniture.

Leisure Family

2/10

Poor

07 Nov 2025

lola

My business trip was canceled due to the government shutdown so I did not end up staying at the hotel, and they refused to cancel or reduce the charges for my two nights

Business