Courtyard Dulles Airport Chantilly

2/10

Poor

22 Feb 2026

Robert

no I asked for a late check out and they offered me 30 minutes. no offer of late check out paying. later I found out the tv was not working. after the maintenance personnel checked, it was clear that it could not be fixed. I would like to file for a refund

8/10

Excellent

01 Feb 2026

Tom

All good

6/10

Pleasant

31 Jan 2026

Daniel

Had a room with an adjoining door and could hear every word spoken on the TV next door.

Business Self

2/10

Poor

28 Jan 2026

Jon

The hotel is a building site. Why wasn’t this made clear before booking?

Business Self

10/10

Exceptional

17 Jan 2026

Stephen

New room in renovated part of the hotel. 2 minute check in.

Leisure Partner

10/10

Exceptional

12 Dec 2025

Ryan

Comparable to the Westin but cheaper.

2/10

Poor

08 Dec 2025

Jason

Terrible stay at hotel. We booked to have our rooms next to each other so we can practice for our show. The lady at front desk lied several times saying toom was booked and it was not. So we couldnt rehearse due to our rooms being at different locations instaead of next to each other. The staff lying to us was the breaking point. We will never stay there again and im calling Marriott corporate office to let them know about employees there

Business Family

10/10

Exceptional

06 Dec 2025

Heather

The staff was super pleasant

Business

10/10

Exceptional

03 Dec 2025

Paul

Breakfast was unexpectedly good. No idea why the Bistro has poor ratings.

Business Self

10/10

Exceptional

11 Nov 2025

Maddalena

No breakfast

8/10

Excellent

07 Nov 2025

Waqas

Great stay — clean room and great staff

10/10

Exceptional

02 Nov 2025

KIVANC

Has all the necessities when traveling for business.

Business Self

10/10

Exceptional

16 Oct 2025

DAVID

Good hotel. Good shuttle service from and to the airport. Room was fine. Longhorn restaurant a few yards away for a good steak dinner. Nice breakfast in the bistro in the hotel - but not free. Friendly staff. Recommended.

Leisure

8/10

Excellent

13 Oct 2025

Cindy

Good basic hotel. Beds were fine but a bit hard. The hotel is huge and hard to navigate - more signage is needed other than apologies for undergoing renovations. There was a noisy group of youth hockey players who made a lot of noise during sleeping hours and not enough was done to keep the other guests from hearing them.

Business_and_leisure Family

4/10

Poor

17 Sep 2025

Philip

Not the room we thought we reserved.

Listing on Hotels.com gave impression that there would be two beds plus a couch as places to sleep. I made the reservation on that basis for myself and my two adult children.
On arrival, I discovered that there were two beds, but no room had a couch, nor were there any rollaways or cots there. Under our actual circumstances, the lack of the separate third bed proved to be a serious hindrance to any enjoyment of the room. The front desk was as helpful as they could be under the circumstances, but the hotels.com description of the hotel's rooms misled me. I do not wish to repeat that experience again.

Friends_and_family Family

10/10

Exceptional

06 Sep 2025

Jessica

They were doing construction

Partner

8/10

Excellent

02 Sep 2025

KARNA

Renovating so no pool but pleasant stay

Shuttle service was there quickly but we arrived/left at odd times. They are about 10 minutes from the airport. There is a closer Courtyard but I imagine it costs more. We could walk to either Longhorn Steakhouse or Bob Evan’s Diner as there were just across the street from the hotel. It is an older property and needs new carpet but they are currently doing renovations so that should be changed soon. They were renovating the pool too so we didn’t have use of it. The bed and pillows were comfortable and it had a very nice shower and bathroom.

Partner

8/10

Excellent

30 Aug 2025

adrian

There was a little construction when I arrived at the hotel and it happen to be my room was very closed by the site.
Hotel seems very quiet and I didn't see many people and it would be better if hotel arranged the room far from the construction site (maybe because I reserved very low priced through and they might save the room for bonvoy members?)

Business Self

4/10

Poor

27 Aug 2025

Walter

I would never go back.

This place was built in the style of hotels in the 50s. It's currently being remodeled, to the extent that halls are filled with drywall debris and have an extension cord running across it. There is very little signage so it is hard to find your way around. There are two elevators. If you pick the wrong one you cannot get to all the rooms on the other end of the floor. I went downstairs before 9:00 and all the food was gone. No free coffee. The room was fine.

Self

10/10

Exceptional

14 Aug 2025

Katsuhiro

So good with low price

Leisure Family

6/10

Pleasant

12 Jul 2025

Reggie

Average stay renovations going on, no hot water in the morning was the downfall. Pool out of service but would come back again after renovations.

Leisure Family

6/10

Pleasant

12 Jun 2025

JM

The room we were given was clean
The food at the bistro was pretty good but expensive. We ordered breakfast there.

The front desk agent gave us no information and was eating while she was checking us in.
The property was under renovations and we were not made aware of it until we got there and saw it.
We were not informed by the desk the areas that were being worked on or that the pool was closed due to the renovations.

Leisure Family

10/10

Exceptional

07 Jun 2025

philissa

As expected

Business

2/10

Poor

01 Jun 2025

Antonio

They rude as hell so I cancel it and they said they not gonna refund my money so yeah they robbed me

4/10

Poor

31 May 2025

Charles

Hotel being renovated. Not mentioned at booking. Very noisy air conditioning kept me awake. Poor breakfast not made clear at booking that it was extra cost.

Friends_and_family Family

2/10

Poor

30 May 2025

Shaniqua

Construction of the property was challenging and has a role in my rating. The biggest issue is that the property advertises 24hr hotel airport shuttle but you have to call to request it. We waited 45mins and called twice and a shuttle never arrived so we had to pay for an uber. The room had an awful smell but it was already midnight after a long day of travel so I dealt with it.

Leisure Family

8/10

Excellent

26 May 2025

Dana

It was quiet, clean and just what we needed to get ready for a concert and stay the night after. There was a sliding glass door that goes outside which was nice. The only thing I would've changed was there wasnt a fridge or microwave to heat up leftover take out later after the concert. Lighting wasn't great where the sink and mirror are if you need to apply makeup just bring a mirror. Just so guests know they're currently (May 2025) doing renovations but it didn't effect our stay at all on a Sat night. Im not sure what the week is like though.

Leisure Family

4/10

Poor

04 May 2025

James

Staff was not helpful at all. After check in did not direct me to which elevator to use to reach my 2nd floor room. The first one I took it opened to a floor full of televisions and construction materials. I did not get off and went back to the front desk and ask why they did not direct me to the correct elevator. \"Oh, sorry\" was the only response. This was a young lady that checked me in so I am sure you can identify her. She is not an asset to your team.

Business

8/10

Excellent

20 Apr 2025

Tara

This was my 1st stay at this location. I stay at a Marriott annually for a conference in NC. I loved the actual \"courtyard\", and every room having an outdoor patio area. The staff was awesome, a.m. & p.m. staff. The breakfast options were tasty and there were healthy options. All asks were granted. There is construction and renovation going on at the facility which affected the access entry points. Also since housekeeping is only every other day, things got a little icky. I specifically asked for a room wuth a bathtub but I couldn't enjoy it because it was dirty upon access. Thats really the only negative thing I have to say about my stay.

Leisure Partner

10/10

Exceptional

17 Apr 2025

Tetiana

Very comfortable bed, easy to find, quick very nice place

2/10

Poor

17 Apr 2025

daisy

We had a terrible stay at this hotel.
my friends and I get there get there late and the front desk tells us that they don’t have our rooms because we “booked third party and now they’re fully booked.
After some panicking, the front desk calls us back over saying that our rooms magically showed up.
Note that we booked two suites with a king bed and double sofa. For 11 girls this was already going to be a tight squeeze but we were ready to make it work. However we get to the rooms and they’re regular rooms with two double beds which is significantly harder to fit six girls on.
We make it work for the night because it’s late but a lot of the girls are uncomfortable and not able to sleep.
The next day we ask to switch rooms. They tell us they can’t because they’re fully booked again. I ask that if any rooms open up that they give me a call. This was around 9:30 am.
We then drive into the city — a 40 minute drive. And stay there for the day. Around 2 pm I give them a call again and ask if any rooms open up and they said no. I expressed that I was very annoyed with the situation.
They call me again saying they have rooms. Great, but we’re going to be in the city until later. Is that a problem? They tell me no.
A couple of hours later they call saying we need to be there in 15 minutes or we forfeit the rooms. I was shocked. If I had known there was a time limit I would have made an effort to get there but now we’re >40 minutes away. I ask for an hour and they say no.
Terrible.

Leisure Friends

8/10

Excellent

13 Apr 2025

William

Under renovation, convenient location to Dulles

10/10

Exceptional

05 Apr 2025

Darren

Na

10/10

Exceptional

03 Apr 2025

William

Located in a business park. But very convenient to Dulles.

Leisure Family

10/10

Exceptional

02 Mar 2025

Teresa

Great location, shuttle- very friendly staff

10/10

Exceptional

28 Feb 2025

Elizabeth

Convient to get to from the events we were in town for. Staff was extremely friendly and nice to my child. There is renovations happening which i didnt realize but will stay again.

Leisure Family_with_children

10/10

Exceptional

12 Jan 2025

Jennifer

Property was clean and comfortable. Also very quiet. I felt safe in the geographical area. Staff was pleasant. I'd stay again.

10/10

Exceptional

06 Jan 2025

Carmen

Overall excellent experience. Convenience to shopping and shops were walkable.

Leisure Partner

8/10

Excellent

28 Nov 2024

JO

It was near our friend's home in Chantilly. No coffee in the lobby.

Leisure Family

10/10

Exceptional

23 Nov 2024

Zaila

Really clean and quiet place

10/10

Exceptional

20 Sep 2024

Danielle

Very friendly staff

Leisure Partner

10/10

Exceptional

07 Sep 2024

Carl

Excellent condition in facilities and room. Very clean and well kept

Leisure Family

8/10

Excellent

05 Sep 2024

Verified traveler

Front desk person had a bit of an attitude.....not a new Courtyard but room was nice.

Self

2/10

Poor

26 Aug 2024

Crystal

The property was very clean/well kept! Check-in was terrible. We waited in line for at least 40 min. I paid $169 for a suite that contained a bed and a sofa bed and was given a regular room with just a bed! Our son had to sleep on the floor. Also the elevator was out so we had to walk up and was asked to helo one of the other guests upstairs. He was unwell. Expedia gave the hotel the incorrect reservation info. I want a full refund! Mrs. Crystal V. Spivey-Briggs

Leisure Family

10/10

Exceptional

26 Aug 2024

Yolanda

Thevroom was clean. The staff was friendly and helpful. I would stay here again.

Partner

4/10

Poor

25 Aug 2024

Brian

Rooms had a smoke smelling like marijuana? When complaining to front desk was told no action could be taken & no other guest had complained. No one was even available to check it out. Family visiting for a family death w/children were extremely disappointed

Leisure Family_with_children

10/10

Exceptional

04 Aug 2024

Ronnie

We liked the idea of the balcony of it. We also thought the beds were very comfortable. Everything was clean spotless. The idea of also of having shampoo and conditioner and body wash was a good idea cause I forgot mine.
What we didn't like was the water pressure in the shower. We all took showers not at the same time but we needed them after a long drive from Hagerstown Md due to traffic.

Leisure Family_with_children

10/10

Exceptional

07 Jul 2024

Bryce

Great stay

10/10

Exceptional

02 Jul 2024

Ernie

Clean, comfortable, convenient and courteous service. It’s perfect for a quick overnight stay to recharge for the next day.

Leisure Self

4/10

Poor

28 Jun 2024

Darlene

The elevator was not functional and as a person with a mobility disability I had to walk up stairs with luggage to get to my room. The employee didn’t know how to move me to a bottom floor room & gave up trying without seeking assistance.
The hot water in shower wasn’t functioning. Will not stay there again.

Business Self

6/10

Pleasant

23 Jun 2024

Jack

A

Business Friends

4/10

Poor

17 Jun 2024

Patricia

Dreary

The hall stunk like fish. Rooms are old and dreary. They need to get rid of the carpets. Food service was terrible even a Starbucks coffee was not drinkable. Very surprising for a Marriott

Friends_and_family Family

10/10

Exceptional

15 Jun 2024

GERALD

Love

I loved it. I especially loved the staff.

Self

6/10

Pleasant

11 Jun 2024

Lisa

No elevator.

Leisure Partner

8/10

Excellent

27 May 2024

Jacquie

Hotel was a bit run-down

Friends_and_family Family

8/10

Excellent

26 May 2024

Verified traveler

Still my favorite brand!

Business center and snack and drink market were well-equipped. Service was great and breakfast in the cafe was DELICIOUS!

Elevator is under construction, but they're offering a thousand extra Bonvoy points as a result. Indoor pool and hot tub were empty, which is a drag because those have always been a major selling point for me with this brand.

Could use a bathroom fan, an extra trash can and a full-length mirror in the room. Otherwise, it's the same Courtyard that has been my favorite brand for at least the last 20 years!

Partner

10/10

Exceptional

25 Apr 2024

Peter

Good

10/10

Exceptional

22 Apr 2024

Stacy

It was a great stay. The hotel is very clean. The employees are extremely friendly. I’m very accommodating to circumstances.

Self

10/10

Exceptional

14 Apr 2024

Jason

Nice location in a quiet area with excellent, quiet shopping center nearby.

10/10

Exceptional

14 Apr 2024

Justine

Nice and clean hotel. Good place to stay since we came to NoVa for the weekend for a family gathering.

Leisure Family

10/10

Exceptional

16 Mar 2024

raghavendar

Good

10/10

Exceptional

04 Mar 2024

David

Good

Leisure Partner

10/10

Exceptional

02 Mar 2024

Peter

Perfect

Leisure Partner

10/10

Exceptional

24 Feb 2024

Tae

They have excellent staffs!!!

Leisure Self

6/10

Pleasant

05 Feb 2024

Philip

The walls are super thin, and you can hear people talking. The breakfast, lunch and dinner options are expensive.

Leisure Self

10/10

Exceptional

28 Jan 2024

Jean

Clean very clean and a great desl

Leisure

10/10

Exceptional

02 Jan 2024

Carmen

The place to stay if your in the area.

Leisure Friends

10/10

Exceptional

14 Dec 2023

Ryan

Great I would like to stay again

Business_and_leisure Family

10/10

Exceptional

12 Nov 2023

Kodi

From the customer service to the room it was superb Courtyard by Marriott that keeps on giving

Leisure Self

10/10

Exceptional

05 Nov 2023

John

Never book through Travelocity, l paid $128 a night, while my friend paid $95 and received a breakfast voucher. we also needed to cancel without loosing our entire payment, Travelocity is not your friend.

Business_and_leisure Family

6/10

Pleasant

22 Oct 2023

Daniel

Good location

Business Self

10/10

Exceptional

13 Oct 2023

Mariann

I was particularly impressed with the staff. They were so helpful and respectful.

Leisure

4/10

Poor

01 Oct 2023

Emily

There are many other properties near by that looked like better options. Not the cleanest, non functional equipment such as ice makers and constant keycard problems. Would not recommend. Should get a refund but Since through Expedia I doubt that will happen. We had seniors that got locked out of rooms due to room key issues and not demagnetized issues either that had to be very inconvenienced going back and forth to check in..uggg Not a great place.

Leisure Family

10/10

Exceptional

10 Sep 2023

harry

comfortable rooms and accommodating service

10/10

Exceptional

02 Sep 2023

Rebecca

Great spot to overnight before an early morning flight.

Leisure Partner

6/10

Pleasant

01 Sep 2023

Newell

Entrance door closest to our room was broken as was the ice machine. Had to enter by a farther entrance and go to the main desk for ice.
Beds and room were fine. Staff friendly and cooperative.

Business_and_leisure Partner

4/10

Poor

14 Aug 2023

Hasan

I have a special child and they guided us to enter the hotel from the middle door from the parking lot. However, the entry using the key was not working. If I hadn’t mentioned, I would have understood. For my second entry, I said I will call the front office, but I was told, they may not be able to come and open the door. Not customer friendly staff.

Friends_and_family Family

8/10

Excellent

10 Aug 2023

James

Thumbs up

Business_and_leisure Self

10/10

Exceptional

29 Jul 2023

Brandi

Thumbs up!

Quick trip for a concert. Second time staying at this property. Would definitely stay here again. Clean room, comfy bed, friendly staff.

Friends_and_family Friends

10/10

Exceptional

28 Jul 2023

Pamela

Easy check in and check out - good breakfast friendly staff!

Leisure Family

10/10

Exceptional

28 Jun 2023

Suzanne

Friendly staff, clean, comfortable

Friends_and_family Family

10/10

Exceptional

28 Jun 2023

Alessandro

Good hotel option, shuttle service worked good, breakfast is paid separatelly bit affordable prices

Leisure Self

2/10

Poor

13 Jun 2023

Matthew

I barely slept. The toilet ran all night long. It was so loud!

6/10

Pleasant

10 Jun 2023

Jay

No daily housekeeping, even though the front desk said they do it. Only one time in 4 days after I complained.

Leisure Family

6/10

Pleasant

27 May 2023

Safa

I was first given a room with 9nly one king bed even though I booked and paid for room with king bed and sofa bed but when I talked to them and show them my booking they gave me another one as I booked and paid previously. One note the sofa bed was small on my 9 years son. But overall it was clean and good hotel easy to check in and check out. Also hope that their bus shuttle be quicker to pick up from the airport as I waited for 30 minutes or more and called twice for it

Leisure Family_with_children

10/10

Exceptional

24 May 2023

Dineshkumar

The staff were very helpful and friendly. Excellent shuttle service to and from airport, especially when we had to use the metro to go into Washington DC.

Leisure Family

6/10

Pleasant

22 May 2023

Michael

In need of renovation - not living up to the Marriott standard. Holes in the walls at door stoppers, shower handles rusting and broken off, dirty and old carpet; smelly hallways and areas. Stained sofa cushions. Shuttle driver extremely rude and unprofessional. Front desk personnel were friendly. No continental breakfast.

Leisure Family_with_children

10/10

Exceptional

11 May 2023

Uzomechine

Property was conveniently close to the airport with an available shuttle and the staff were friendly, knowledgeable and overall excellent

Business Self

10/10

Exceptional

03 May 2023

jasmine

Great place

Family

4/10

Poor

28 Apr 2023

Verified traveler

Fair stay, with minor issues

I got in late the night of my check-in, only to learn that the elevator was not working. I was not offered any help to carry my bag, only informed that it was out of order.

Next day, I left first thing for my meeting, returning in the afternoon to see that my room had not been made. I was informed that I needed to request that service, which is the first time I have ever been told that at a major chain.

The decor is fine, and the hotel is in line with other business-focused hotels, but the rooms need an update. For example, my bed was sagging all over the place, my balcony would not open (even though there was a chair and table outside), and there were other, albeit minor issues.

The hotel can easily address these issues by making up in weak areas by offering better customer service. It is a well-sited location, the staff are nice, and there are other, expected amenities. However, given the abundance of choices and price point, I would have expected better.

Business

2/10

Poor

21 Apr 2023

Jennifer

Dirty

Leisure Family

10/10

Exceptional

06 Apr 2023

Heather

Courtyards are consistent from location to location. Staff was excellent.

Leisure Partner

8/10

Excellent

03 Apr 2023

Peter

Dulles airport layover

Very nice,friendly hotel. Perfect spot to lsy over for flight.

Friends_and_family Family

2/10

Poor

28 Mar 2023

Richard

Not happy with two nights stay at this hotel

spent almost two hours to check in, wait and wait. The reason is due Hotles.com payment to this hotel didn't go through although we have paid and booking confirmation in their system....
Coffee machine doesn't work in the room..
There was no clean service for 2nd night stay...
No smiile faces in lobby...

Business

10/10

Exceptional

27 Mar 2023

Elizabeth

Fantastic place!

Leisure Family

6/10

Pleasant

23 Mar 2023

Catherine

Very convenient to national Mall and museums. Not a lot of food options nearby. The water pressure in the shower was horrible, but otherwise the room was nice

10/10

Exceptional

20 Mar 2023

STACY

Very comfortable beds and clean staff while checking in was very nice .. but elevator was broken

Leisure Family

10/10

Exceptional

13 Mar 2023

David

Very easy to get to and check in after a long flight. This my go to spot near Dulles Airport.

Business_and_leisure Self