Name: Hyatt Regency Dulles
Address: 2300 Dulles Corner Boulevard, Herndon, 20171, US

10/10

Exceptional

02 Aug 2026

Amanda

The rooms were clean and smelled good. The staff was friendly and very helpful.

6/10

Pleasant

01 Aug 2026

Therese

There was no hot water for my shower. The water was tepid at best. I asked the staff about coffee and they said I couldn’t get any until 6:30am but the driver of my shuttle to the airport went into the hotel and came out with a hot cup of coffee from the kitchen. I expect to have hot water at the minimum for showering
The room was nice and big with a large screen TV that swiveled from the living area to the bed. There was a nice iron and ironing board to use.
The king bad was comfortable and the room clean
But HOT WATER is a must. !!!

10/10

Exceptional

30 Jul 2026

Manuel

Clean. Great location. Adequate amenities. Very large lobby and ample outside seating.

8/10

Excellent

29 Jul 2026

Jacqueline

Very close to the airport.

8/10

Excellent

27 Jul 2026

Kathryn

No bathroom fan to clear out “personal odors”

10/10

Exceptional

27 Jul 2026

Diana

I missed my layover, and this was the only hotel I could find with availability. The front staff was perfect at accommodating my check in time and shuttle arrangements.

10/10

Exceptional

27 Jul 2026

Nisar

Clean room

8/10

Excellent

27 Jul 2026

Adam

Clean rooms, Fast check-in, Friendly and helpful staff.

Pool and hot tub closed and under repair.

10/10

Exceptional

24 Jul 2026

Atavia

I loved this place, didn’t like having to pay for parking. Also there should be more parking space. I prepaid for parking and I came back and almost had no where to park. The staff was very helpful with allowing me to get an earlier check in so I could nap before wedding rehearsal.

10/10

Exceptional

22 Jul 2026

JEFFRY

Hotel was very clean, very comfortable.I enjoyed my stay

4/10

Poor

22 Jul 2026

Yared

The bathroom didn’t have fan &the customer service is not helpful

8/10

Excellent

22 Jul 2026

Mary Ellen

Overall great stay. Great location and wonderful service.

10/10

Exceptional

21 Jul 2026

Franco

Awesome,very good hotel!

Family_with_children

10/10

Exceptional

20 Jul 2026

Vincent

I recently stayed at the Hyatt Regency Dulles internationalAirport hotel and had a wonderful experience. The check-in process was smooth, the rooms were clean and comfortable, and the staff was incredibly helpful. I would highly recommend this hotel to anyone traveling through the area.

Partner

10/10

Exceptional

19 Jul 2026

larry

Five star staff great Acomodations. After acstresful weekeend everthing from the best burger I’ve had in a while. Thank you

Self

10/10

Exceptional

19 Jul 2026

Emily

Clean and comfortable

Family_with_children

10/10

Exceptional

19 Jul 2026

LaWanda

Excellent stay after an exhausting travel day that was filled with delays. The breakfast was excellent and Rosa was super nice. I will definitely return.

Self

10/10

Exceptional

17 Jul 2026

Jed Jackson

Great breakfast

10/10

Exceptional

15 Jul 2026

Paul

Free parking!

8/10

Excellent

14 Jul 2026

Reem

Nic AirPort hotel

Self

6/10

Pleasant

14 Jul 2026

Nina

It wasn't very clean, considering the nightly rate of the propert

Family_with_children

10/10

Exceptional

12 Jul 2026

John

Convenient to Dulles. Nice room and good restaurant

Partner

2/10

Poor

10 Jul 2026

Lubna

The building's air conditioning system was out of service due to damage, yet we were not informed of this serious issue before or during check-in. We stayed in a corner room on the top floor on July 3 and 4, and the lack of air conditioning made the room extremely hot and uncomfortable. Had we been informed in advance, we could have made alternative arrangements. It was very disappointing that the hotel failed to communicate such a significant issue to its guests.

Family

8/10

Excellent

08 Jul 2026

Don

Hotel is nice and what you would expect at a Hyatt.
The shuttle service needs to be better organized. I made a reservation for the shuttle to the airport, it seats 12 people. 18-19 people showed up and there was NO questions about who made a reservation. Just people demanding a seat, almost came to blows. Just have a list of who is supposed to be on shuttle at what time.

Partner

10/10

Exceptional

08 Jul 2026

Charles

We stayed one night to visit the National Mall for July 4th. The hotel is conveniently located near Dulles. The silver line train station is a short walk away, making the trip to downtown D.C. very convenient and cost-effective at only $2.50 per passenger.

Partner

10/10

Exceptional

08 Jul 2026

Susan

Great value and large room

Partner

2/10

Poor

07 Jul 2026

Dana

Rooms are outdated. Air conditioning wasn’t working in the room. Underwhelming and not worth the price. Staff was rude and not helpful. Don’t recommend.

Friends

10/10

Exceptional

07 Jul 2026

Jesse

.

Partner

8/10

Excellent

07 Jul 2026

joshua

Decent spot for an unplanned IAD overnight.. really appreciated the speed of the check in staff for a lot of customers late at night. Only issue was the shuttle, which maxed out both directions.. managed to squeeze in to get to the hotel (while leaving a few behind), then had to give in and get an uber to get back to make our flight. They need to up their shuttle game..

10/10

Exceptional

06 Jul 2026

Quiana

My first time stay here it was amazing loveeee the staff and the pool, hot tub and gym is a big plus i appreciate the hospitality of the staff members. Most importantly it’s a pretty clean hotel. Room service doesn’t take all day.

Partner

6/10

Pleasant

05 Jul 2026

SHANNON

When I checked in I was given a king size bed which was not what I reserved. I had to take all my bags back down to the lobby to get the correct room. Once I went to the new room the AC was not properly working. A maintenance tech had to come and clean it out because it was full of dust. I’m not sure what he did because I left the room because it was so hot. It was 99 degrees that evening when I checked in. Once I returned the room was cooler on one side but it obvious that the Room had not been maintained and checked before I arrived. Stay with caution. The lobby is cold and AC works fine don’t be fooled. I would not stay again.

Family

10/10

Exceptional

05 Jul 2026

Austin

It was nice. Clean rooms, cold ac during 104 degree weather, can’t ask for much more

Partner

6/10

Pleasant

05 Jul 2026

Ali

The hotel is close to the airport, and the check in was fast and smooth. There is sharable microwave at the ice room. The water pressure for shower is excellent. The A/c is barely work from 11 am to 9 pm, but at night, it works well. The bathroom celling fan does not vacuum at all. Overall, it is a good experience,

Friends_and_family Family

8/10

Excellent

04 Jul 2026

darshana

It was clean and spacious room. Property ground was kept in good condition. The only thing that was very weak was A/C system. Not adequate for the room. Couldn’t sleep at night.

Friends_and_family Family

8/10

Excellent

04 Jul 2026

Mayuko

The check in and check out process was a breeze, and the staff was helpful. They had water bottles at the front desk, and they were free for guests. But we had to ask first. It would have been helpful to have some water bottles in the rooms, given that many hotels do this.

Partner

10/10

Exceptional

03 Jul 2026

Tessia

Clean room. Nice staff.

Family_with_children

8/10

Excellent

03 Jul 2026

Joseph

The room was clean and the was helpful.

Partner

6/10

Pleasant

03 Jul 2026

Sherilyn

Ice machine was not working and we were told to check another floor- but you can only access your own floor (smh). Also- specifically selected the hotel for the hot tub- and then it wasn’t working- only one jet worked. Also- not the place if you want a peaceful weekend - 3 very large weddings were going on- so waited for elevators, all amenities in heavy use. Staff was very pleasant and room was nice - except for the extremely small fridge- even for a dorm size it was small.

Partner

8/10

Excellent

02 Jul 2026

Lisa

The hotel is very convenient to the Dulles airport and the room was spacious. However, the hotel was old and the room needed touch ups in many respects.

8/10

Excellent

02 Jul 2026

John D

Some IAD “night before” hotels are really awful. This one isn’t and the service is adequate. It ain’t the Ritz but you’re there for 12 hours. Restaurant is decent and room was clean.

Partner

10/10

Exceptional

01 Jul 2026

Usen Georges Kleephton St

Awesome stay!

Self

6/10

Pleasant

30 Jun 2026

Beverly

The property was great and the room was clean but I'm not sure the sheets were laundered because the sheet under the comforter and the one over the comforter had orange stains that should have been cleaned out or thrown away.

Self

6/10

Pleasant

30 Jun 2026

Jacob

Hot water did not work on our room

Partner

10/10

Exceptional

29 Jun 2026

Travis

Stayed here twice now. I like everything about the place.

10/10

Exceptional

27 Jun 2026

Emre

I cannot recall the exact number of times I have stayed at this hotel. However, I can attest to its consistently clean and pleasant atmosphere.
Despite its popularity, the hotel effectively manages its crowds during events.

Family_with_children

8/10

Excellent

26 Jun 2026

Christopher

Only there 6hrs so limited viewpoint. Room was fine - decent size. But noisy outside of room with other guests.

Self

6/10

Pleasant

25 Jun 2026

Maysa

The cleaning staff was very helpful when I needed help. Food is very pricey however. No morning room service. Just dine in.

8/10

Excellent

23 Jun 2026

Eduard

Excellent place due to helpful staff, proximity to the IAD airport. We stayed twice for one night between our flights.
The bathroom could use some refurbishing, other than that the room was good, quiet.

Partner

4/10

Poor

23 Jun 2026

Ciara

I had to call the cancel the reservation because my father had gotten into a car accident and passed away as I was on my way to my flight. I’ve worked at a few hotels before, so I’m aware of how things like this are handled. I called as soon as I was able, given the circumstances, granted it was within the 24 hours of the check in, the person I spoke to only cancelled one of the 2 nights. I hadn’t even left Colorado to fly to DC yet, and I hadn’t checked in either. I asked if anything else can be done, if there was a supervisor I could speak to, because I now have to pay for a funeral and these hospital bills, he said “no, there’s no supervisor. I work the front desk so I know how things are handled.” It was just extremely insensitive, he was very robotic. I know I’m not the first person to call with this issue, but it should’ve been handled with more care and consideration. My trip has been rescheduled for July, but I highly doubt I’ll consider staying here. I’d rather pay more to stay elsewhere that has more empathetic people.

10/10

Exceptional

23 Jun 2026

Samir

Staff was kind and helpful.

Self

8/10

Excellent

22 Jun 2026

Jo

The property isn't well maintained. It was very difficult to turn off the shower so I called the front desk who sent a technician who used his strength to turn it off even though I said I can't do that

Friends

10/10

Exceptional

22 Jun 2026

Kevin

Was very clean with a lot of nice amenities. Very large, luxurious room, for a very fair price, in a great location.

Family

4/10

Poor

21 Jun 2026

Ray

The room was great. The hotel shuttle was horrible. We registered for the shuttle like requested the night before. While we were loading people’s luggage into shuttle they got to us and said it was full. We would have had to wait 30 minutes for next shuttle and the staff wasn’t very helpful. We ended up having to get an uber to get to the airport.

Family_with_children

6/10

Pleasant

21 Jun 2026

Debbie

We were only there for a night didn’t use many amenities

8/10

Excellent

21 Jun 2026

Teairra

The staff was friendly and professional. The bathroom in the room was renovated. I loved that pool was heated. Overall decent stay.

Family_with_children

10/10

Exceptional

21 Jun 2026

Jessica

It was very clean place.staff was nice and helpful.

Friends_and_family Family

10/10

Exceptional

20 Jun 2026

Aviva

Just what we needed the night before catching an early flight. Nice room and great amenities.

10/10

Exceptional

20 Jun 2026

James T

What a great place to recover after an international flight. From desk staff were exceptionally helpful, even calling the hotel shuttle driver to come back for us just after he had left the property. Than you!

Partner

10/10

Exceptional

19 Jun 2026

John

Just stayed to catch an early flight. No issues.

Partner

10/10

Exceptional

19 Jun 2026

ursula

we always stay at this place and love it.
This is the first time I charged restaurant meal to my room directly- I usually pay on spot.
On my check out I noticed an additional dinner charge -someone else’s meal on my bill. Luckily I looked at my print out before departing.It was credited back with an apology.
I highly recommend to pay for things directly and not charge it to the room .
The food is excellent!!!

Self

10/10

Exceptional

19 Jun 2026

Daniel

Great airport shuttle service makes this your best choice when overnighting in the DC area

Self

10/10

Exceptional

18 Jun 2026

Moutasim

Clean and convenient

Family

10/10

Exceptional

16 Jun 2026

jerre

Great place

8/10

Excellent

15 Jun 2026

Karen

No microwave in the room. Better lighting needed in sofa area.

10/10

Exceptional

15 Jun 2026

Jens

Always a great stay.

Self

8/10

Excellent

14 Jun 2026

David

Good stay

Family_with_children

10/10

Exceptional

13 Jun 2026

Maria De Jesus

Super

Family_with_children

10/10

Exceptional

13 Jun 2026

Eman

I liked everything, the room is clean and big and modern, the view was beautiful 10|10

Family_with_children

8/10

Excellent

09 Jun 2026

Eduard

Spacious, nice room. The negatives : old dirty tissue and a half-full soda bottle on the window ledge.
A very noisy A/C unit. That seems to be the weakness of most North American hotels.
Pleasant and helpful staff. Satisfactory breakfast choices.

Family

10/10

Exceptional

09 Jun 2026

Valerie

A short stay. The room was very well appointed and comfortable. I did not use any of the hotel's amenities or dining options.

Self

8/10

Excellent

09 Jun 2026

Lisa

A good place for an airport stop although we booked it thinking it was on site but it needed a taxi / transfer.

Staff were brilliant. Customer service excellent

Rooms were a bit tired especially the bathroom but as a place to stay when travelling would highly recommend

Family

8/10

Excellent

08 Jun 2026

Everett

This Hyatt is good for travelers. It is easy to get to and restaurants and shopping or close by. They have an airport shuttle that runs around the clock. You can leave your vehicle on site for a daily rate. Bed was comfortable, room had plenty of space, there is a restaurant and bar on site. We did have a minor issue with the television remote not working the tv, but with a quick online search we were able to re-pair the remote to it and enjoy a little entertainment.

Partner

8/10

Excellent

07 Jun 2026

Abdul Sami

I would say 4 star the room was clean staff was good but in the parking in the lift smells very bad specially some who have kids probably they don’t like it.

Family_with_children

4/10

Poor

07 Jun 2026

John

Our room did not have a light in the sink area. Very difficult to do anything there after dark, even with the bathroom door open. Additionally we have very loud neighbors in the adjacent room. We had an early flight and absolutely needed to get some rest. Called the front desk and they did nothing about it.

Friends_and_family Family

10/10

Exceptional

06 Jun 2026

Ahmed

This property very sober clean

4/10

Poor

01 Jun 2026

Sriramana

Parking is horrible. There are so many cars parked without paid parking slip from hotel. But no parking for paid customers. O proper response from front desk. Frequent lift issues. Very tiny restroom. Totally very bad experience

Friends_and_family Family

8/10

Excellent

01 Jun 2026

Melanie

Staff were very friendly! Very nice hotel with resort feel.

Self

10/10

Exceptional

31 May 2026

Audrey

Room was clean and spacious; staff was helpful with organizing shuttle and my driver was very courteous and helpful with my luggage.

Self

10/10

Exceptional

31 May 2026

Anna

Very convenient property located near Dulles Airport. 24 hour shuttle service. Had dinner at the bar. Good food and Raul was wonderful! He made us feel so welcome!

Family

8/10

Excellent

31 May 2026

karen

The manager was of great help in ensuring erroneous charges were not applied to our billing and credited properly! I appreciated his willingness to take care the oversight as this does not always happen. “You are left to simply deal with it!! Great service!

Partner

10/10

Exceptional

30 May 2026

William

If you are
Cruising stay here

10/10

Exceptional

30 May 2026

Ben

the restaurant has decent food and a limited menu, but nothing wrong with that. The staff was outstanding, and the room was great. I recommend the hotal to any traveler

Self

10/10

Exceptional

30 May 2026

Jacob

Great place great room, nice and big

2/10

Poor

28 May 2026

Ken

Shower didn't work in my room. Told the front desk. He muttered \"sorry\", but that was it. Had to bathe from the tub filler.

10/10

Exceptional

26 May 2026

Mia

Good place to stay

Family_with_children

10/10

Exceptional

26 May 2026

Travis

I stay for just one night, but I will definitely return. The room and facility were both excellent.

Self

2/10

Poor

25 May 2026

Nina

So, there is no parking here if there is a wedding and they make you park across the lot in a parking garage and charge you 16$ a night. Also, the elevator was broken, we were on the tenth floor ! We slept fine but the hotel is run down and they tried to make it nice but if you look carefully it’s old and gross- especially the bathroom. Don’t stay here! We have been to many hotels and this was the worse experience. - no free coffee or breakfast and the menu is very $$$$. Pool was also kind of gross.

Family_with_children

10/10

Exceptional

24 May 2026

Florencia

El hotel es excelente para para tomar un vuelo desde el Aeropuerto de Dulles. Tiene un shuttle gratuito cada 30 minutos que te llevan hasta alla. Reservar lugar en recepcion. En el piso hay microondas oara calentar comida. La habitacion miy amplia, limpia y comoda. Cama muy comoda. Baño muy limpio

Partner

4/10

Poor

24 May 2026

Sudheer

worst parking spots availability, worst system of grabbing a tag to keep in the car otherwise towed, lift broke some people stuck in the elevator, no iron box in the room for pressing cloths, overall very bad experience

Self

10/10

Exceptional

24 May 2026

Prasanti

Good hotel, conveniently located.

Family_with_children

10/10

Exceptional

24 May 2026

Wanessa

Very good stay.

Family

8/10

Excellent

20 May 2026

Kevin

The ease of getting the airport shuttle, even at midnight. Staff, including the restaurant were very helpful and on top of everything. Will be staying here on our next visit.

Partner

4/10

Poor

20 May 2026

Andrew

I have stayed recently at Hyatt Regency Dulles and Crowne Plaza Phoenix airport and was surprised how much these had declined from the upscale hotels that they were in the past. The bathroom in my room at the Hyatt had a 8 inch metal plate across the sliding door and it stuck out 4 inches into both the bedroom and bathroom. At one time, IMHO, the Hyatt was an upscale, elegant hotel in the same class as the Westin and only 1 step below the Four Seasons. Now it reminds me of the fast, clean, budget work hotels like Holiday Inn Express (IHG), Days Inn, Hampton Inn, Courtyard by Marriott, etc. I will not stay at these brands again but will look for Marriott, Hilton and Westin that are truly upper-midscale to upscale

Partner

6/10

Pleasant

19 May 2026

William

Good location close to Dulles to PU flight. Easy check in. Front entrance & drive up is dated & dirty and needs to be cleaned & power washed. Building just looks old.

Dark Rooms need more light fixtures. Dark paint, dark walls & carpet don't show dirt but is not fresh looking.
Excessive HVAC noise in room.

Business

8/10

Excellent

18 May 2026

Bryan Gustavo Suarez

Good but the carpet on our room was not very clean.

The Colombian girl at breakfast restaurant was very nice, she helped and served us like we were her family.

Family_with_children

10/10

Exceptional

18 May 2026

Tinee

The stay was smooth and creatived an easy transition for overnighting for my next destination. Thankful for the shuttle service.

Family

8/10

Excellent

17 May 2026

Stephen

Hotel is intended for business travelers. Rooms are clean with amenities.
Didn’t use the pool, the hotel had several parties, weddings which left no parking for residents and we had to pay for parking!

Family

10/10

Exceptional

17 May 2026

Leffrich

Good lawd, this hotel caught me completely by surprise. I assumed I grabbed a random affordable hotel for my night pre flight, turns out I was checking into a dang luxury/ fun/ delicious fair ground of adult entertainment. Even the gym in the morning was FAR above all expectations! Easily one the best hotels I’ve ever stayed in (my room view sucked lol) but that’s what I paid for. Other than that absolute perfection, staff, room, building, entertainment, food, atmosphere, etc…. PHENOMENAL!!! ❤️❤️🙌🙌🙌

Self

10/10

Exceptional

16 May 2026

Jamie Elizabeth

Staff were helpful and kind.

Family

10/10

Exceptional

16 May 2026

Deanna

Rooms were very clean