Name: Washington Dulles Airport Marriott
Address: 45020 Aviation Drive, Dulles, 20166, US

10/10

Exceptional

24 Jul 2026

Milena

Clean room

8/10

Excellent

24 Jul 2026

Muhammad

Na

2/10

Poor

18 Jul 2026

John D

Most convenient “night before” hotel at IAD but also one of the most tired and just unpleasant places I’ve stayed. It desperately needs to be closed and renovated. I really don’t enjoy posting negative reviews so I’ll stop there.

Partner

10/10

Exceptional

14 Jul 2026

Carol

C

10/10

Exceptional

10 Jul 2026

Xiomara

Airport shuttle service was great. Enjoyed room service.

Self

8/10

Excellent

09 Jul 2026

Stuart

.

10/10

Exceptional

07 Jul 2026

Victoria

Excellent place to stay close to the airport

Family

10/10

Exceptional

30 Jun 2026

Bridget

Wonderful, clean, convenient stay, close to the airport!

The bed and pillows was SO comfortable.

Partner

10/10

Exceptional

18 Jun 2026

Danielle

Clean and comfortable room with quick and easy transportation to the airport

Friends_and_family Friends

10/10

Exceptional

08 Jun 2026

Bradly

Patti at check in was friendly and helpful. The restaurant is excellent.

Partner

6/10

Pleasant

26 May 2026

john

Time to update this facility it's very dated and it's showing

Self

4/10

Poor

23 May 2026

Milad

Dated facility. Terrible hvac (has a mind of its own). Matresses need to replaced asap. Shuttle is great, staffing was nice. A full time job to get to your room.

Family

8/10

Excellent

18 May 2026

Randolph

I was very i.pressed with the front desk clerk. She was new to the job but went out of her way to make our stay enjoyable.

Partner

4/10

Poor

11 May 2026

Venkateswarlu

When we booked the hotel room, we got alternative breakfast for two ppl, but hotel staff and Expedia customer service said that we don’t see it in their system. I showed them on my phone and it clearly says in my account on the Marriott website but still they didn’t help. Don’t book through Expedia. You will lose the breakfast benefit, even if it shows on the special benefits section in our account.

Family_with_children

10/10

Exceptional

08 May 2026

William

EXTREMELY convenient for the the airport. This is truly a hotel airport with the hotel on the grounds of the airport.

Self

6/10

Pleasant

03 May 2026

Barrie

When I checked in they were unable to look up my Bonvoy number - means internet was not free.

Rooms felt old.

Also there were several USB \"A\"\" ports and NO USB \"C\" ports in the room. I didn't have a USB A to USB C cable - so charging phone, watch, etc was difficult.

Self

10/10

Exceptional

26 Apr 2026

Patricia

The airport was clean, well maintained and efficiently run. The TSA staff, and people we met in the shops and restaurants were polite and professional. We had a very pleasant experience departing from IAD to our home near Jacksonville, FL.

Partner

6/10

Pleasant

26 Apr 2026

Edward J

Fine..

8/10

Excellent

23 Apr 2026

Samuel

Very nice hotel room and great helpful staff.

Self

10/10

Exceptional

19 Apr 2026

Thomas

First time staying at this property and what truly made it a worthwhile experience was the front desk staff. Two ladies who immediately made me feel welcome and gave you that feeling that they truly wanted you to enjoy your experience and be comfortable. I travel the world with my work and unfortunately that is a disappearing commodity. Well done ladies.

6/10

Pleasant

16 Apr 2026

Douglas

Surprisingly run down and oddly laid out hotel. Room was fine though a little cramped. But long walks through unfinished basement hallways to get to my room. And the restaurant is pretty bare bones.

Self

6/10

Pleasant

14 Apr 2026

Tergel

Breakfast is okay. No internet you have to pay. Expensive room. Not worth the price for slight convenience of staying on the airport grounds.

Friends_and_family Family

8/10

Excellent

10 Apr 2026

Wanika

Friendly staff and lovely water view.

Friends_and_family Family

10/10

Exceptional

02 Apr 2026

Beth

The food was delicious and the staff were very helpful and courteous.

10/10

Exceptional

30 Mar 2026

Andrey

The hotel was like a big maze, we liked it, the front desk staff was friendly and very helpful with everything. the room was nice and clean, the pool area was clean, is very well set up, no hut tub but the pool was very warm and big enough to swim laps. The gentleman at the restaurant was very friendly and helpful. They had a big menu and big portions. The Shuttle was quick and on time. Also big thank you to both drivers of the shuttles for Marriott. On the way there we jumped on the wrong Shuttle not realizing there is two Marriott hotels so the gentleman brought us to the right one. On the way back my son’s phone fell out of his pocket on the shuttle and the Lady driver answered the phone when I called it a couple of times and brought it back to us at the airport. Thanks, again!

Family_with_children

8/10

Excellent

18 Mar 2026

Tetsunori

yes

Family

10/10

Exceptional

10 Mar 2026

Donna

It was very courteous and clean. I just wasn’t there for very long.

Self

6/10

Pleasant

01 Mar 2026

Luke

Staff was very unprofessional. Wasn’t my favorite. Also the lobby is just packed with people laying on the floor, walking around barefoot… very odd experience

2/10

Poor

24 Feb 2026

Anja

Arrived late at night with a baby in the cold and had an extremely frustrating experience with the hotel shuttle and check‑in. After being told the shuttle would arrive “soon,” I waited for over 30 minutes. I called multiple times, only to be given shifting excuses like “they’re getting gas” and “4 more minutes.” When we called the third time, the staff insisted the room was ready, which didn’t help since we were still stranded at the airport with a baby.

When the shuttle finally arrived and we checked in, we were reassured the room was ready with a crib. We got to the room… no crib. Called again and were told it would be another 10 minutes. Overall, the lack of communication, long waits in the cold, and repeated misinformation made the arrival experience incredibly stressful for a family traveling with an infant.

Finally rooms are old, and not worthy of Marriott name

Friends_and_family Family

6/10

Pleasant

16 Feb 2026

Christine

Very Nice clean and quiet room, but be prepared that the front desk doesn’t take payment using modern credit card formats like holding phone wallet above card reader, which was common in area hotels we stayed in the previous weeks. We were “allowed’ to stay in our prepaid room -but couldn’t use the hotel restaurant for dinner or breakfast.

Business

8/10

Excellent

14 Feb 2026

Marvin

Hard mattress

Leisure Family

6/10

Pleasant

05 Feb 2026

Martin

The hotel needs to be refurbished its just looking its age

8/10

Excellent

03 Feb 2026

JOHN

Even though the airline got us in three hours late we arrived at midnight and the staff got us to our room quickly.

Leisure Partner

4/10

Poor

01 Feb 2026

Eric

The room we upgraded to and paid for did not have heat so we had to take a standard room. No refund or reimbursement from the hotel. We also had to pay for parking even though we did not have a car. I explained this to front desk and they said it didn’t matter - all guests have to pay for parking regardless. That doesn’t seem right. Shame on Marriott.

Leisure Family

2/10

Poor

20 Jan 2026

George

This hotel is from 1950. I think the carpet is too. The entry and lobby is ok… screams holiday inn though. I actually checked in and then left for another hotel it was so rough.

Self

8/10

Excellent

19 Jan 2026

FRANCIS

Room was clean and staff was helpful.

2/10

Poor

14 Jan 2026

John

I was told that we got a free upgrade and said thank you was excited when person said since we were Bonvoy members we were eligible and when we got to the room it was the same room I reserved. It would have been more acceptable if they would have just said no instead of lying to me

10/10

Exceptional

12 Jan 2026

Allan

Friendly staff

Business_and_leisure

6/10

Pleasant

11 Jan 2026

Tigist

As I booked an overnight stay for my almost 19 year old son, his check in was not smooth. Because I was requested to fill out a Minor Authorization Form, which I was not informed about during and after booking. Then the Form sent was inaccessible and I had to struggle to get it filled, signed and sent.. All this when my son was waiting at the check-in counter for almost an hour after a more than 15 hours flight. Not cool.

Self

10/10

Exceptional

05 Jan 2026

Ginger

Nice room
Loved Shama at restaurant…above and beyond with hospitality and spirit:)

Leisure Family_with_children

4/10

Poor

04 Jan 2026

Magdalena

We didn’t get complementary breakfast, hotel is very outdated looks like from 1950, need lot of updates. Everything looks very old, good location but hotel need upgrade.

Leisure Family

10/10

Exceptional

04 Jan 2026

Kathryn

Super hotel. We arrived at a bad time. Their computers were down and we had no keys for our room and no statement when we checked out. Security had to take us to our room and let us in and the security person had no idea where our room was located.

Leisure Family

6/10

Pleasant

28 Dec 2025

Van Thuan

Parking fees, internet wifi should provide free for customers...

Business_and_leisure Family

10/10

Exceptional

26 Dec 2025

Ali

I loved the room. It was spacious, clean, and smell good. It was fast check in and out. Loved that there is a shuttle to the airport every 15 minutes.

Leisure Family_with_children

10/10

Exceptional

25 Dec 2025

Denise

Friendly staff, warm welcome. Room clean.

10/10

Exceptional

23 Dec 2025

Sandy

.

10/10

Exceptional

23 Dec 2025

Judy

Clean stylish rooms, excellent mattress and pillows and extra pillows; driver really nice; nice to have ready to eat food afterhours near checkin;

Friends_and_family Family

6/10

Pleasant

22 Dec 2025

Jael

No free parking as promised on Hotels.com and no breakfast buffet

Friends_and_family Family

10/10

Exceptional

17 Dec 2025

Krishna

Good hospitality. Close to the Airport. Shuttle service a big plus.

10/10

Exceptional

16 Dec 2025

Rosalind and Stanley

The hotel was very far from our where we landed

Leisure Partner

4/10

Poor

07 Dec 2025

Peter

It was very loud. People were talking very loudly in the corridors

8/10

Excellent

07 Dec 2025

Lucinda

Clean room (although I found it to be quite small, especially the bathroom). Staff was very pleasant. We had dinner in the dining room and it was delicious.

Partner

10/10

Exceptional

05 Dec 2025

Erin

Friendly staff. Convenient location

Leisure Self

8/10

Excellent

04 Dec 2025

Colleen

The airport shuttle was very easy to find and I didn’t have to wait too long. The hotel is very close to the airport. The room was clean and comfortable. The restaurant was part of the open lobby space but the food was good.

Self

10/10

Exceptional

01 Dec 2025

Carolyn

Right next to the airport.

6/10

Pleasant

30 Nov 2025

Amber

When we first checked in and got our room, upon entering, the room had not been cleaned at all. Beds were unmade and ruffled, switched rooms to a room right next to the elevator (upgrade lol) and it was extremely loud.

Leisure Self

2/10

Poor

28 Nov 2025

Jason

Would not cancel 5 minutes after making reservation in error

6/10

Pleasant

25 Nov 2025

Camille

Everything was just OK. Unfortunately I didn’t get my requested wake up call for an early morning flight and just made it.

Self

8/10

Excellent

23 Nov 2025

Brenda

Rooms were nice. Transportation to airport was pleasant great driver.

Leisure Friends

6/10

Pleasant

16 Nov 2025

Lynn

This hotel is convenient, right across from Dulles Airport, however I will not be staying with them again as they charge a $17 dollar fee for overnight parking. There are too many other hotels within a close radius of the airport that do not charge for parking!

10/10

Exceptional

15 Nov 2025

Atulya

Easily accessible from IAD airport for a quick overnight stop before a long flight overseas.
Rooms need an update but the food was great and service excellent! Did not book through Bonvoy so no access to the lounge.

10/10

Exceptional

10 Nov 2025

Karthik

Clean

8/10

Excellent

10 Nov 2025

Francis

Easily accessible hotel

Business Self

10/10

Exceptional

07 Nov 2025

James

Check in was good and the room was clean.

Leisure Self

10/10

Exceptional

02 Nov 2025

Liz

All my flights were delayed and canceled -- so I had to stay in Dulles overnight. The staff at this hotel was so kind and helpful -- and the room was very fresh and clean -- it was a great relief after a terrible day.

Business_and_leisure Self

10/10

Exceptional

02 Nov 2025

Thomas

Pickup at airport runs every 15 minutes and drive to hotel is very short. Gentleman at front desk was the best. Gave me early check-in. Room was good. Did not have one of those loud in window heating/ac units. Limited resturant/lounge food menu but good enough.

Leisure Family

10/10

Exceptional

01 Nov 2025

John

Dining staff friendly and courteous--and excellent food choice and preparation. Nice and relaxing atmosphere.

Leisure Partner

8/10

Excellent

29 Oct 2025

Renee

They put me in the basement floor- I had two large suitcases and it was hard to he t them up and down the small set of stairs

Business_and_leisure

8/10

Excellent

26 Oct 2025

SANDIPAN

We chose this hotel for its proximity to the airport, and it couldn’t have been more convenient — just about a 5-minute drive away, which was ideal after our late-night flight.

The free shuttle service was a big plus; it runs every 15 minutes until 1:00 a.m. If you’re arriving between 1:00 and 4:30 a.m., you can just call the hotel and they’ll arrange a pickup — very easy.

I also appreciated the water faucet next to the ice machine — a small but thoughtful touch that made it easy to refill bottles.

The bed was extremely comfortable, and we got a great night’s sleep before heading out the next morning. Overall, a smooth, comfortable, and convenient stay.

Leisure Partner

8/10

Excellent

23 Oct 2025

Alexander

.

8/10

Excellent

06 Oct 2025

KAREN

Excellent location, five min to Dullas.

Leisure Family

10/10

Exceptional

05 Oct 2025

Deborah

Airport shuttle, check-in

6/10

Pleasant

04 Oct 2025

Daniel

.

2/10

Poor

29 Sep 2025

Tito

Front desk people incompetent including the manager

10/10

Exceptional

29 Sep 2025

Johnny

It's very close to the airport, the shuttles run regularly and on time, the front desk staff attentive and helpful, and the wait staff are courteous and very friendly. The coffee is very good.

Leisure Family

8/10

Excellent

28 Sep 2025

Christopher

Very very very long corridors, so if you have a lot of luggage ask for a room near the elevator.

Business

6/10

Pleasant

23 Sep 2025

Najeeb

I stay one night, stopover! The room small( king room) the carpet smells. The hotel feel and smell old.

Business Partner

10/10

Exceptional

14 Sep 2025

Johnny

The staff were very friendly.

Leisure Family

8/10

Excellent

13 Sep 2025

MARIANNE

Clean.frienfly.quiet. difficulty on getting shuttlebus from airport.one full.next ond drove past me

Leisure Self

10/10

Exceptional

07 Sep 2025

Nicole

It is a fabulous hotel, great quality and facilities. The room was clean, updated and had a fantastic large window with view! Had an accessibility room, it was great for my mom and storing her wheelchair. Would love to stay here again!

Leisure Family

6/10

Pleasant

05 Sep 2025

Patrick

Eh. It's very convenient. The airport shuttle is very convenient. The staff is always very professional.

However, it has been a long time since this place was nice. Just rolling suitcases down the hall is a challenge. Every so often you have to stop, lift the suitcase and reset as the carpet is coming up and inhibits the ability to roll a suitcase. Stayed last year around the same time and it has not improved.

Leisure Partner

6/10

Pleasant

02 Sep 2025

Mike

No complaints- exactly as described.

Leisure Partner

10/10

Exceptional

31 Aug 2025

Carly

Quick stop in DC with an overnight connection and staying here was perfect. Shuttle was easy both ways. Highly recommend if you’ve got a long connection or layover. Well worth the money.

Leisure

6/10

Pleasant

16 Aug 2025

Charles

Airport hotel, what can i say. They need to change food at restaurant. I used to think was the best but time for some new choices. Absolutely, great for catching flights with no hassles.

Leisure

8/10

Excellent

15 Aug 2025

Natalia

I loved the courtyard and being able to sit outside of my room in the morning

8/10

Excellent

29 Jul 2025

Sophia

Rooms could use a facelift they feel dated

Business_and_leisure Family

10/10

Exceptional

15 Jul 2025

Meagan

Rooms were nice, pool was good. Food was good

Leisure Family

10/10

Exceptional

13 Jul 2025

Walter

Very relaxing lobby.
Some great dishes available—chicken wings; Pastrami sandwich.

Leisure Self

4/10

Poor

28 Jun 2025

David

We are long-time, frequent guests at the Marriott Dulles Airport and have always appreciated the hotel’s convenience to the airport and generally reliable service. However, this most recent stay was disappointing and may cause us to reconsider future bookings.

The hotel was hosting a large soccer tournament, resulting in over 130 children who treated the entire property as their playground and the hallways as soccer fields. There was constant running, screaming and shouting, and playing throughout the day and late into the night, making it difficult to relax or rest.

Additionally, the restaurant, which usually offers friendly and efficient service, was completely overwhelmed. Service was extremely slow, and it appeared that no additional staff had been brought in despite the hotel knowing it would be at full capacity.

We understand that group events happen, but as regular guests, it would be greatly appreciated if the hotel could inform customers at the time of booking when large youth sporting events are scheduled. This would allow guests to make an informed decision, as this stay was far from the peaceful, comfortable experience we’ve come to expect.

Leisure Family

2/10

Poor

25 Jun 2025

Katherine

The bed was the worst I ever had a hammock or the floor would have been better

Leisure Partner

10/10

Exceptional

18 Jun 2025

Antonio

Excellent

Leisure Family

10/10

Exceptional

17 Jun 2025

A kathleen

Perfect when flying to and from Dulles. Friendly staff. Great shuttle.

Leisure Family

10/10

Exceptional

04 Jun 2025

Mary

Restaurant was great

10/10

Exceptional

01 Jun 2025

Leonardo

Really good place to stay. Very close to the IAD airport and shuttle available.

Leisure Family

10/10

Exceptional

29 May 2025

Nicole

Service was fantastic! Rooms were very clean and the staff were great.

Business

2/10

Poor

24 May 2025

Steven

Very cheap tacky long hallway dungeon-type accomodations. Clueless staff. Didn't give wake-up call that was promised. Overall very very disappointing.

2/10

Poor

20 May 2025

Andrea

I nee

6/10

Pleasant

19 May 2025

Nena

.

Leisure Family

10/10