Name: Wingate By Wyndham Chantilly / Dulles Airport
Address: 3940 Centerview Drive, Chantilly, 20151, US

2/10

Poor

24 Jul 2026

Selina

Worse hotel I have stayed in. We had to he moved to 3 different rooms because we had no shower water. At one point my daughter was stuck in the shower for over 30mins full
If soap because the water had fully stopped on her and didn’t turn back on for about 30 min. It was just a horrible experience their plumbing is not suitable for a hotel

2/10

Poor

23 Jul 2026

Deventhira

Rooms were smell really bad, reception staff was rude the one who checked in us.

6/10

Pleasant

23 Jul 2026

April

Room was clean. Breakfast was decent, but cut off right at 9:30 am. (wish breakfast hours were a tad longer). Pool and hot tub were clean and refreshing. Stayed for 4 nights, during that time we had many issues with the room key demagnitized and/or the side of building entry pad not working. Had to add an additional night, front desk would not honor the originally booked nightly price.

10/10

Exceptional

21 Jul 2026

Kenneth

Nice stay

Self

10/10

Exceptional

21 Jul 2026

Keith

Very nice and clean. Breakfast was good. Only issue was chlorine was really strong after being in hot tub eyes started bothering us. Other then that was very nice. Staff members all were very friendly.

10/10

Exceptional

20 Jul 2026

Janet

Breakfast is the usual hotel breakfast nothing special. Parking lot was always full but always managed to find a spot. Check in and out was quick and easy. Most important to us is the property and room was clean and well maintained and it was very quiet at night. Very pleased for our first stay.

Partner

6/10

Pleasant

20 Jul 2026

Aaron

Strong chemical chlorine smell in the lobby. Hallways and room have bleach smell.

Self

10/10

Exceptional

19 Jul 2026

David

Very nice staff and very clean facilities

Friends

10/10

Exceptional

18 Jul 2026

Maria

Clean room, available parking. Nice view.

Partner

8/10

Excellent

18 Jul 2026

Kerri

Quick getaway. Price was accommodating and hotel was clean. Didn’t like the fact we couldn’t use the pool on our last day until 1pm.

Partner

8/10

Excellent

17 Jul 2026

Tina

it was a great stay. Only had 1 person at the front desk so it made things kind of slow but outside of that everything went smoothly.

Friends_and_family Friends

2/10

Poor

16 Jul 2026

mayankkumar

Booked two rooms (Jul 8–11) and called the hotel on July 8th at 12:07 PM PST — spoke directly with a staff member named Sahil — to let them know my flight was landing at 8AM on the 9th. This was well within my confirmed reservation dates, not an early check-in request. Despite giving this advance notice directly to Sahil, I still waited 45 minutes at the front desk for a room to be ready when I arrived. Traveling with two seniors and a 1-year-old after a cross-country flight, this was exhausting and unnecessary.

When I raised the issue, Sahil told me they don't hold rooms if you're not arriving the night of the reservation. This made no sense — I had already paid for that night and had called him directly the day before specifically to inform him I'd be arriving the next morning instead. Instead of addressing this, Sahil threatened to cancel my reservation — completely unprofessional way to handle guest feedback.

Family_with_children

10/10

Exceptional

16 Jul 2026

Aime

We truly enjoyed our stay and breakfast was delicious!

Friends_and_family Family

8/10

Excellent

15 Jul 2026

Angelica

Very clean and friendly staff!

Partner

2/10

Poor

13 Jul 2026

Wu

We checked in with a request for a quiet room as we have a big event the next day. When we checked in we don't feel noise from the sky although it's close to Dulles airport. However, it turns out that the sound insulation is very poor. At night both of us were awakened by big noises next door. I can clearly hear all the talks of our neighbors and the noise from their activities. It's as if all of us are living in one big room. I think there's serious construction deficiencies in this hotel. There's not may options for breakfast. When we get there just a little over 9AM there's no drink left in the fountain machine. The breakfast are almost gone too. I do not recommend this hotel.

Family

6/10

Pleasant

13 Jul 2026

NABIL

The propriety was not too bad, but when it came to the wifi there was no reason to go through the wyndham rewards program and enter our personal information and sign in to create a new account to get the free wifi, it should be easy with one time code to access and for some reason it takes you immediately to the pre-paid wifi. Another thing is that the water from both the faucet and the shower head was very slow and was not enough water to take a full shower, and not enough to wash your face.

Family_with_children

10/10

Exceptional

13 Jul 2026

Richard

Clean facilities and great staff

10/10

Exceptional

12 Jul 2026

hipolito

Keep the good work all the staff very professional this should be the standard that hotels should follow

Family_with_children

10/10

Exceptional

12 Jul 2026

Travis

Very nice place with friendly staff and good food

Business

8/10

Excellent

12 Jul 2026

Jeffery Agyekum

Clean room, decent breakfast, clean pool and hot tub too.

Family_with_children

10/10

Exceptional

11 Jul 2026

Angie

They are very helpful and they answered questions and clean and people who work there are nice and breakfast food was good . Bed were nice and comfortable. Thank you for let us stay .

Family_with_children

10/10

Exceptional

10 Jul 2026

Corinne

Enjoyed the free breakfast and clean room.

6/10

Pleasant

10 Jul 2026

Nineth

I didn’t like that housekeeping was only up on request.

Friends_and_family Family

2/10

Poor

09 Jul 2026

Paul

The toilet didn't hardly work TV was not working when I got there. Place seems to be old and needs to be upgraded. Ran out of parking and I had to end up parking in the street.

10/10

Exceptional

09 Jul 2026

Rick

Very nice hotel and clean and a nice little breakfast, too!

Self

10/10

Exceptional

09 Jul 2026

Ning

good

10/10

Exceptional

08 Jul 2026

Manish

Very good property

4/10

Poor

08 Jul 2026

Jane

Staff was somewhat helpful but rcarpet in rooms were dirty and door always stuck when opening. Breakfast was marginal.

Gym wasn’t maintained and pool had swimming lessons for 4 hours during the afternoon so could only use a portion of pool which doesn’t work when doing laps

Partner

6/10

Pleasant

07 Jul 2026

Andy

Standard hotel, nice staff, but thought it was odd that there was no drinking fountain, only 3 exercise machines, and the breakfast tasted very plain. There is no body wash, supplementing with soap bars instead.

10/10

Exceptional

06 Jul 2026

Dennis

Great place to stay while working in the area

4/10

Poor

06 Jul 2026

Jazzmon

The hotel could use some updating, the breakfast was ok , housekeeping never came
To check on us and was there 3 days , room could have been a little cleaner, location is good .

Partner

6/10

Pleasant

05 Jul 2026

Jim

There way no coffee/tea in the room. Only the 2nd time we have encountered that all our hotel stays. We did inquire it but didn't get a very satisfactory answer
Very inconvient when on the 4th floor!

Family

8/10

Excellent

03 Jul 2026

Gil

The hotel was a solid 4 stars from 5. Decent stay with clean room, regular breakfast and free parking.

Family_with_children

10/10

Exceptional

03 Jul 2026

david b

We liked the convenient location. The breakfast was adequate.

Partner

8/10

Excellent

02 Jul 2026

Gilbert

Breakfast was mediocre and low quality of food.

Partner

10/10

Exceptional

30 Jun 2026

Wendy

This was the perfect spot for a quick business trip. Plenty of parking for my cargo van. Friendly staff and easy check in. Spacious lobby with hot breakfast included. The elevators and hallways were in need of a little update, but the room was very clean and comfortable. The shower was hot and toiletries were provided. The microwave and fridge were clean and helpful to store food for work. Easy access to Route 50, shops, and restaurants. Lovely view of a sunset over the water.

Self

10/10

Exceptional

29 Jun 2026

Przemyslaw

Nice hotel and very nice staff.
Thank you

Family_with_children

6/10

Pleasant

28 Jun 2026

Jennifer

Bed wasn’t comfortable and there was a strong smell of Pine Sol throughout the place including the room. There are no carpets in the rooms so it makes sense I guess. It just was a meh experience.

Partner

10/10

Exceptional

28 Jun 2026

Garrett

Overall good night stay.

Partner

8/10

Excellent

28 Jun 2026

Juan

La piscina muy buena y el yacyzzi pero mucho cloro en la piscina y las puertas del hotel para salir por la parte de atrás no funciona el card reding

Family_with_children

6/10

Pleasant

26 Jun 2026

Guillaume

Just ok. Not terrible, but not great either.

10/10

Exceptional

25 Jun 2026

Yenifer

All was great

Self

6/10

Pleasant

22 Jun 2026

Scott

Staff were very nice and helpful. Pool hours need to reflect what they actually are 1 pm to 10 pm.. dont advertise what is incorrect. Other guests have said the same..

Family_with_children

2/10

Poor

21 Jun 2026

Kalimullah

Rooms and all the general places was like acidic environment cleaning chemical smell horrible no complimentary water even with such price. Staff was somehow helpful but the property was overall horrible. Seems the business owners doesn't belong to the hospitality business otherwise they would have maintained better overall.

Self

10/10

Exceptional

21 Jun 2026

Kim

Place was nice and easy to access

Friends_and_family Family

4/10

Poor

19 Jun 2026

dore

No coffee maker no bottled

10/10

Exceptional

18 Jun 2026

Manuel Guillermo

I was just for one night, the bed were comfortable, too short time for me, next time I will try to enjoy all the amenities like the pool and the gim

Partner

4/10

Poor

17 Jun 2026

Latoshia

The room was fairly clean. They had us in 2 full size beds when they were supposed to be 2 queen. Also breakfast was mid, only eggs, toast, yogurt, waffles you can make. NO MEAT!!!! Sorry everyone is not vegetarian. Had just TV. Could not get Netflix. This hotel is behind in the times. Really need to update a lot of things. Will not be staying at this hotel again.

Friends_and_family Family

6/10

Pleasant

16 Jun 2026

Nan

It would be great if the breakfast menu had a bit more variety and changed from time to time. For guests staying 2 or 3 days, it can get a little repetitive. I stayed for two weeks and ended up having the exact same breakfast twice. Other than that, everything else offered great value for money.

Partner

8/10

Excellent

15 Jun 2026

Joyce

Our room was spacious and clean. Definitely weird where they put the toilet paper holder which is on your side when you sot down. Convenient to the airport, so would definitely stay again.

Partner

10/10

Exceptional

13 Jun 2026

Iyad

Everything is perfect

6/10

Pleasant

12 Jun 2026

Felicia

The property checkin process was quick. The property is clean and spacious. The property serves a fulI breakfast which is convenient. The pool hours are great 1p-10p with a good size. The property has a large lobby/lounge area good for eating breakfast or playing games with family and friends. I wasn't pleased with my room assignment located across from the laundry. It was loud and staff kept the exit door propped open until 8pm. I didn't like that felt a bit unsafe so I kept my door locked. The bed not comfortable.The staff very helpful with extra towels and reprogramming the key card. The property location is very convenient to local restaurants, pharmacies, and shopping.

Self

8/10

Excellent

11 Jun 2026

Bernabe

Location to Dulles Airport, spacious room, easy parking, located near resturants,

Partner

10/10

Exceptional

09 Jun 2026

Ankhbayar

Very nice and quite and comfy place near the airport. Has shuttle bus thats make easier to get to the airport. Nice breakfast.

Self

2/10

Poor

09 Jun 2026

Karina

I have no clue why this place has excellent reviews. I arrived and thought okay this isn too bad. I checked in and was told to sign a sheet saying I’d be staying in a double room though I was switched to a single I asked if he needed to change it, he didn’t know and then said not to worry about it. When I went upstairs, the whole floor smelled of cigarettes, and when I pushed open the door after sliding my card in like it’s 2004, the door swung wide open, it hadn’t even been locked. There was also a strong scent of a man’s cologne like someone had literally just left the room.

The bathroom was the best part of the room. There were cigarette burns in the furniture which was outdated and dingy, the bed itself made me think of sandpaper and cardboard. Finally after being so grossed out I went down to the pool area which I had high hopes for. It was full of kids that had splashed gallons of water out of the pool and hot tub so there were puddles literally all over the pool area.

I immediately checked out, asked for a refund and went to the Hyatt. I was not eating anything that came out of there. For $350 I should be in a nice best western at least. This Wyndham was right down there with motel 6!

Self

8/10

Excellent

08 Jun 2026

Chelsea

More staff? In the early evening, I needed towels for the pool because there was none in the pool and there was only one desk person and he was waiting on someone and then I went to ask for towels and he told me I needed to wait and then he disappeared into the back and came back and said he could do it in about five minutes so I came back and he was still working with someone then he told me he’d get me some and he took his cell phone and walked down the hall and was gone for five minutes. There was several people at the front counter, ringing the bell before he even came walking back up the hall on his phone, but he was very polite to me.

Friends_and_family Family

8/10

Excellent

08 Jun 2026

Jose

Overall it was good but the front desk staff was not the most helpful or friendly. Pool was very nice.

2/10

Poor

07 Jun 2026

William

The bathroom was dirty.

Partner

2/10

Poor

06 Jun 2026

GERALD

Dear Hotels.com Customer Relations,

I am writing to formally lodge a complaint regarding my prepaid stay at the Wingate by Wyndham Chantilly / Dulles Airport on June 3–4, 2026, booked through Hotels.com. Despite full prepayment, the property placed an additional $175.12 hold on my debit card at check‑in. That hold remains pending as of this writing, notwithstanding repeated assurances from hotel staff that it had been released.

The condition of the assigned room was unacceptable and inconsistent with the representations made at booking. The bathroom ceiling exhibited visible structural deterioration, with paint and plaster peeling above the shower. A live cockroach was crawling on the shower head when I went to take a shower. The odor in the bathroom was such that it would tend to attract cockroaches.

I have photographic documentation of these conditions.

The in‑room television system even failed to provide access to standard programming, including Game 1 of the NBA Finals broadcast?!?!?

These deficiencies constitute a material failure to provide the accommodations and services advertised, and the additional debit‑card hold represents an unauthorized charge. I have already contacted hotel management, who confirmed that refund authorization must originate from Hotels.com. Accordingly, I request:

Immediate release of the $175.12 hold;

Full refund of the prepaid room charge; and

Written confirmation of corrective action taken with the property.

Gerald Gilliard

Self

10/10

Exceptional

04 Jun 2026

LaWanda

Staff was very nice and accomodating. They were quick with replacing the room key when the first one failed. The room was clean and the bed was very comfortable...I slept like a baby. Although near to Dulles airport, it is far enough away to not be disturbed by airplanes either landing or taking off.

Self

6/10

Pleasant

03 Jun 2026

Clint

This is just another property taken over by a middle east family conglomerate where the entire family lives on site and no outside help is hired until the family fills all the jobs that they can. This is one of the better properties I've seen that fit this description. The bed was really comfortable and the water pressure in the shower was very good. Much at the property was quite antiquated. From the paper print out where you sign/initial here here and there, they photocopy your license, and supply shampoo and conditioner in little containers on the sink along with little bars of soap where most of the hotel universe has evolved to the bottles mounted on the shower wall. The place was very clean except for big greasy spots on both headboards no doubt from a previous guest sitting up in bed. I don't like having to clean something like that when it should have been done with the rate I paid for the room.

Self

6/10

Pleasant

01 Jun 2026

Orice

Meh

Family_with_children

10/10

Exceptional

01 Jun 2026

Johana

Muy atentos, servicio rapido. Muy comoda y agradable la habitacion. Desayuno muy conveniente

Self

6/10

Pleasant

01 Jun 2026

Jasmine

Breakfast options were not great. Never coming back.

6/10

Pleasant

31 May 2026

Kalyan Chakravarthy

Room is spacious and clean. Pillows in the room is not good at all. Why there is no lock in bathroom?
Breakfast is having less options.
Overall the property is just ok.

Family

4/10

Poor

31 May 2026

Albaraa

I booked because of the shuttle service. I kept calling for an hr and a half and then the information desk at Dulles airport told me to get a ride and reach out to them for reimbursement for the taxi.

I emailed the hotel manager about the case and I did not get any response from him yet.

Basically, the service recovery at this property is non-existent.

Self

4/10

Poor

31 May 2026

Subhra

Front desk staff included a young lady who was abjectly rude and unsolicitedly informed me that they wouldn't be able to help me with connecting to their free wifi. This occurred while I was discussing options and workarounds to make the wifi work with the desk manager. Found this weird and unprovoked.

Family

10/10

Exceptional

30 May 2026

Michael

Beautiful facility, excellent staff. Great breakfast

Self

10/10

Exceptional

30 May 2026

Sabina

Staff not nice, Overall everything was excellent.Thank you

Family_with_children

10/10

Exceptional

29 May 2026

Mobinkhan

.

8/10

Excellent

28 May 2026

Ashraf

The furniture need to be renovated and breakfast is very weak . Parking is good

Family_with_children

4/10

Poor

27 May 2026

Jessica

The air conditioning barely did anything and it wasn’t even the heat of the summer yet. Rooms need some updating and cleanliness was just OK. And parking was a nightmare, looked like a big enough lot but parking was still a struggle

Partner

10/10

Exceptional

27 May 2026

Rohan

I liked the spaciousness of the hotel room. Staff was always available and responsive. Also, coffee was available 24/7. Extra star just for that :P

Family

8/10

Excellent

26 May 2026

Ngoc Lan

Not enough shampoo and conditioner but if you asked they give you more. Good place.

4/10

Poor

24 May 2026

Susan

Beds were old and mushy. Sheets were worn and synthetic. Although there have been updates in the bathroom, the grout was very dirty. The spigot in the bathroom was loose, held in place with thick grout. Ceiling in the shower patched poorly following a leak. Ugly brown paint is chipped. The only thing good about the room is the carpet was replaced with laminate or vinyl.

Family

8/10

Excellent

24 May 2026

Bahram

Clean, good price.

Self

6/10

Pleasant

24 May 2026

Vilma

I won't be back here however, it wasn't terrible.

Family_with_children

6/10

Pleasant

23 May 2026

David

Building is old and hot tub jets are a joke. Mattress with very squishy/old and didn't get much sleep.

That aside, breakfast is not bad & the staff is very helpful. I might stay again.

Self

2/10

Poor

22 May 2026

Morag

There was a high school/middleschool? Field trip staying in the hotel. They must not have had a parent on my floor because they were running up and down the hallways yelling and laughing until 11:30pm The next morning the halls were strewn with trash. The pillows on the bed were giant and hard. The bathroom was showing signs of wear. All in all it wasn’t a great stay

Self

6/10

Pleasant

21 May 2026

Jack

The building was nice but it said free airport shuttle. After I booked I discovered it only ran between 7AM and 10 PM. Since we had an early morning flight we had a $30 Uber expense. Our room didn’t have a coffee maker so I called the front desk, yes coffee was available in the lobby. No cups, yeah, they are in the closet to the right when I asked about creamer it was in a refrigerator in the next closet. Since the room had a fridge and microwave not having in room coffee made no sense. Items that could have been easily fixed with a complimentary taxi and a $20 coffee maker but were not. Wouldn’t use that chain again

Family

10/10

Exceptional

21 May 2026

Denika

The bed was so comfortable. When, I woke up I felt like I was swaddled like a baby. The room was very clean I could smell the cleanliness. The lake is a bonus. It’s so relaxing and calming.

Self

8/10

Excellent

18 May 2026

darcy

My only complaint is that the shuttle doesn't start till 7 am and I had a 6 am flight.

4/10

Poor

16 May 2026

Alisa

The room was fine, but there wasn't coffee in the room. The staff at the counter needed a credit card for everything if you booked with Expedia, so the \"market\" couldn't be charged to your room. I booked our room with Expedia but put my wife's name first, so they wouldn't let me check in until she got there. Overall, the staff was surly, rude, and not helpful. There were 300 high school students staying at the hotel the same night we were there and there was no coordination for checkout and the staff didn't do anything to make it better.

The WiFi didn't work at ALL. Repeated calls to the front desk didn't help. I finally got service with my Wyndham Rewards account, but this isn't Wyndham service.

This isn't a nice hotel by service standards. This is a budget hotel run by people who are counting on you never coming back there. I don't know why it has the Wyndham name attached to it, it shouldn't.

Partner

10/10

Exceptional

15 May 2026

Jeffrey

We just stayed for one night. Nice clean property. Very quiet and wonderful bed!

Partner

10/10

Exceptional

14 May 2026

Teresa

.

10/10

Exceptional

13 May 2026

Trevor

Friendly staff and clean facilities.

10/10

Exceptional

11 May 2026

Jeffrey

Very helpful staff. Hot tub and pool were very clean.

Partner

8/10

Excellent

10 May 2026

Tony

Clean room, good breakfast, decent shower area. Given the ongoing price in the area, it is a good bargain

Self

10/10

Exceptional

09 May 2026

Omotola

I enjoyed my stay. Highly recommend

Self

6/10

Pleasant

09 May 2026

Joseph

Door key situation lowered my rating a star. My room was at far end of hallway from main entrance. The key did not open entrances away from main entrance and as I found trying to open those doors made the my key no longer to get in my room.

Self

10/10

Exceptional

07 May 2026

James

I enjoyed my stayed. When I first arrived, I was expecting a coffee maker in the room. There was not. Even better, there was a coffee machine that made consist fresh excellent coffee in the cafateria area. The bed was comfortable and the room was very quiet even though we were near the airport. I will stay there in the future.

6/10

Pleasant

07 May 2026

Savannah

Our stay was comfortable and the room was clean. The front desk staff was not very helpful. When we asked for a crib, they told us they didn’t have any but when we insisted, their coworker was able to provide one. We needed to be at the airport early in the morning, but the shuttle starts at 7 and all they said when asked if there’s a way to get a ride before then was no. No alternative suggestions likes taxis.

Self

8/10

Excellent

07 May 2026

Markesha

Older hotel, needed a last minute room because of a mix up from another hotel. Decent hotel for the price

Business Self

8/10

Excellent

04 May 2026

Polly

😀

2/10

Poor

04 May 2026

Ray

Bedbugs x 100

2/10

Poor

04 May 2026

Ray

Bedbugs x100

Self

8/10

Excellent

01 May 2026

Jennifer

I was a little disappointed that although I requested to pay at the front desk, they had already charged the credit card. However, the man at the front desk did reverse the charges. The breakfast is ok, not the best I’ve had, but not the worst. Room was clean, beds were comfortable. Would stay again. .

Friends

8/10

Excellent

30 Apr 2026

Timothy

Nice easy room and check in.
Only negative is a lot of construction workers, just a little noisy early am when they are leaving…

6/10

Pleasant

30 Apr 2026

Darren

My wife just got out of the shower and then I stepped in. My wife then said there was only one towel. I got out of the shower and called the front desk and they said I would need to come down to get it. So I got dressed and went downstairs to get it. Why couldn’t staff bring it up? No cool.

Family

6/10

Pleasant

29 Apr 2026

Jennifer

Fine hotel. A bit pricey tho

Self