Wingate By Wyndham Chantilly / Dulles Airport

10/10

Exceptional

29 Jun 2026

Przemyslaw

Nice hotel and very nice staff.
Thank you

Family_with_children

6/10

Pleasant

28 Jun 2026

Jennifer

Bed wasn’t comfortable and there was a strong smell of Pine Sol throughout the place including the room. There are no carpets in the rooms so it makes sense I guess. It just was a meh experience.

Partner

10/10

Exceptional

28 Jun 2026

Garrett

Overall good night stay.

Partner

8/10

Excellent

28 Jun 2026

Juan

La piscina muy buena y el yacyzzi pero mucho cloro en la piscina y las puertas del hotel para salir por la parte de atrás no funciona el card reding

Family_with_children

6/10

Pleasant

26 Jun 2026

Guillaume

Just ok. Not terrible, but not great either.

10/10

Exceptional

25 Jun 2026

Yenifer

All was great

Self

6/10

Pleasant

22 Jun 2026

Scott

Staff were very nice and helpful. Pool hours need to reflect what they actually are 1 pm to 10 pm.. dont advertise what is incorrect. Other guests have said the same..

Family_with_children

2/10

Poor

21 Jun 2026

Kalimullah

Rooms and all the general places was like acidic environment cleaning chemical smell horrible no complimentary water even with such price. Staff was somehow helpful but the property was overall horrible. Seems the business owners doesn't belong to the hospitality business otherwise they would have maintained better overall.

Self

10/10

Exceptional

21 Jun 2026

Kim

Place was nice and easy to access

Friends_and_family Family

4/10

Poor

19 Jun 2026

dore

No coffee maker no bottled

10/10

Exceptional

18 Jun 2026

Manuel Guillermo

I was just for one night, the bed were comfortable, too short time for me, next time I will try to enjoy all the amenities like the pool and the gim

Partner

4/10

Poor

17 Jun 2026

Latoshia

The room was fairly clean. They had us in 2 full size beds when they were supposed to be 2 queen. Also breakfast was mid, only eggs, toast, yogurt, waffles you can make. NO MEAT!!!! Sorry everyone is not vegetarian. Had just TV. Could not get Netflix. This hotel is behind in the times. Really need to update a lot of things. Will not be staying at this hotel again.

Friends_and_family Family

6/10

Pleasant

16 Jun 2026

Nan

It would be great if the breakfast menu had a bit more variety and changed from time to time. For guests staying 2 or 3 days, it can get a little repetitive. I stayed for two weeks and ended up having the exact same breakfast twice. Other than that, everything else offered great value for money.

Partner

8/10

Excellent

15 Jun 2026

Joyce

Our room was spacious and clean. Definitely weird where they put the toilet paper holder which is on your side when you sot down. Convenient to the airport, so would definitely stay again.

Partner

10/10

Exceptional

13 Jun 2026

Iyad

Everything is perfect

6/10

Pleasant

12 Jun 2026

Felicia

The property checkin process was quick. The property is clean and spacious. The property serves a fulI breakfast which is convenient. The pool hours are great 1p-10p with a good size. The property has a large lobby/lounge area good for eating breakfast or playing games with family and friends. I wasn't pleased with my room assignment located across from the laundry. It was loud and staff kept the exit door propped open until 8pm. I didn't like that felt a bit unsafe so I kept my door locked. The bed not comfortable.The staff very helpful with extra towels and reprogramming the key card. The property location is very convenient to local restaurants, pharmacies, and shopping.

Self

8/10

Excellent

11 Jun 2026

Bernabe

Location to Dulles Airport, spacious room, easy parking, located near resturants,

Partner

10/10

Exceptional

09 Jun 2026

Ankhbayar

Very nice and quite and comfy place near the airport. Has shuttle bus thats make easier to get to the airport. Nice breakfast.

Self

2/10

Poor

09 Jun 2026

Karina

I have no clue why this place has excellent reviews. I arrived and thought okay this isn too bad. I checked in and was told to sign a sheet saying I’d be staying in a double room though I was switched to a single I asked if he needed to change it, he didn’t know and then said not to worry about it. When I went upstairs, the whole floor smelled of cigarettes, and when I pushed open the door after sliding my card in like it’s 2004, the door swung wide open, it hadn’t even been locked. There was also a strong scent of a man’s cologne like someone had literally just left the room.

The bathroom was the best part of the room. There were cigarette burns in the furniture which was outdated and dingy, the bed itself made me think of sandpaper and cardboard. Finally after being so grossed out I went down to the pool area which I had high hopes for. It was full of kids that had splashed gallons of water out of the pool and hot tub so there were puddles literally all over the pool area.

I immediately checked out, asked for a refund and went to the Hyatt. I was not eating anything that came out of there. For $350 I should be in a nice best western at least. This Wyndham was right down there with motel 6!

Self

8/10

Excellent

08 Jun 2026

Chelsea

More staff? In the early evening, I needed towels for the pool because there was none in the pool and there was only one desk person and he was waiting on someone and then I went to ask for towels and he told me I needed to wait and then he disappeared into the back and came back and said he could do it in about five minutes so I came back and he was still working with someone then he told me he’d get me some and he took his cell phone and walked down the hall and was gone for five minutes. There was several people at the front counter, ringing the bell before he even came walking back up the hall on his phone, but he was very polite to me.

Friends_and_family Family

8/10

Excellent

08 Jun 2026

Jose

Overall it was good but the front desk staff was not the most helpful or friendly. Pool was very nice.

2/10

Poor

07 Jun 2026

William

The bathroom was dirty.

Partner

2/10

Poor

06 Jun 2026

GERALD

Dear Hotels.com Customer Relations,

I am writing to formally lodge a complaint regarding my prepaid stay at the Wingate by Wyndham Chantilly / Dulles Airport on June 3–4, 2026, booked through Hotels.com. Despite full prepayment, the property placed an additional $175.12 hold on my debit card at check‑in. That hold remains pending as of this writing, notwithstanding repeated assurances from hotel staff that it had been released.

The condition of the assigned room was unacceptable and inconsistent with the representations made at booking. The bathroom ceiling exhibited visible structural deterioration, with paint and plaster peeling above the shower. A live cockroach was crawling on the shower head when I went to take a shower. The odor in the bathroom was such that it would tend to attract cockroaches.

I have photographic documentation of these conditions.

The in‑room television system even failed to provide access to standard programming, including Game 1 of the NBA Finals broadcast?!?!?

These deficiencies constitute a material failure to provide the accommodations and services advertised, and the additional debit‑card hold represents an unauthorized charge. I have already contacted hotel management, who confirmed that refund authorization must originate from Hotels.com. Accordingly, I request:

Immediate release of the $175.12 hold;

Full refund of the prepaid room charge; and

Written confirmation of corrective action taken with the property.

Gerald Gilliard

Self

10/10

Exceptional

04 Jun 2026

LaWanda

Staff was very nice and accomodating. They were quick with replacing the room key when the first one failed. The room was clean and the bed was very comfortable...I slept like a baby. Although near to Dulles airport, it is far enough away to not be disturbed by airplanes either landing or taking off.

Self

6/10

Pleasant

03 Jun 2026

Clint

This is just another property taken over by a middle east family conglomerate where the entire family lives on site and no outside help is hired until the family fills all the jobs that they can. This is one of the better properties I've seen that fit this description. The bed was really comfortable and the water pressure in the shower was very good. Much at the property was quite antiquated. From the paper print out where you sign/initial here here and there, they photocopy your license, and supply shampoo and conditioner in little containers on the sink along with little bars of soap where most of the hotel universe has evolved to the bottles mounted on the shower wall. The place was very clean except for big greasy spots on both headboards no doubt from a previous guest sitting up in bed. I don't like having to clean something like that when it should have been done with the rate I paid for the room.

Self

6/10

Pleasant

01 Jun 2026

Orice

Meh

Family_with_children

10/10

Exceptional

01 Jun 2026

Johana

Muy atentos, servicio rapido. Muy comoda y agradable la habitacion. Desayuno muy conveniente

Self

6/10

Pleasant

01 Jun 2026

Jasmine

Breakfast options were not great. Never coming back.

6/10

Pleasant

31 May 2026

Kalyan Chakravarthy

Room is spacious and clean. Pillows in the room is not good at all. Why there is no lock in bathroom?
Breakfast is having less options.
Overall the property is just ok.

Family

4/10

Poor

31 May 2026

Albaraa

I booked because of the shuttle service. I kept calling for an hr and a half and then the information desk at Dulles airport told me to get a ride and reach out to them for reimbursement for the taxi.

I emailed the hotel manager about the case and I did not get any response from him yet.

Basically, the service recovery at this property is non-existent.

Self

4/10

Poor

31 May 2026

Subhra

Front desk staff included a young lady who was abjectly rude and unsolicitedly informed me that they wouldn't be able to help me with connecting to their free wifi. This occurred while I was discussing options and workarounds to make the wifi work with the desk manager. Found this weird and unprovoked.

Family

10/10

Exceptional

30 May 2026

Michael

Beautiful facility, excellent staff. Great breakfast

Self

10/10

Exceptional

30 May 2026

Sabina

Staff not nice, Overall everything was excellent.Thank you

Family_with_children

10/10

Exceptional

29 May 2026

Mobinkhan

.

8/10

Excellent

28 May 2026

Ashraf

The furniture need to be renovated and breakfast is very weak . Parking is good

Family_with_children

4/10

Poor

27 May 2026

Jessica

The air conditioning barely did anything and it wasn’t even the heat of the summer yet. Rooms need some updating and cleanliness was just OK. And parking was a nightmare, looked like a big enough lot but parking was still a struggle

Partner

10/10

Exceptional

27 May 2026

Rohan

I liked the spaciousness of the hotel room. Staff was always available and responsive. Also, coffee was available 24/7. Extra star just for that :P

Family

8/10

Excellent

26 May 2026

Ngoc Lan

Not enough shampoo and conditioner but if you asked they give you more. Good place.

4/10

Poor

24 May 2026

Susan

Beds were old and mushy. Sheets were worn and synthetic. Although there have been updates in the bathroom, the grout was very dirty. The spigot in the bathroom was loose, held in place with thick grout. Ceiling in the shower patched poorly following a leak. Ugly brown paint is chipped. The only thing good about the room is the carpet was replaced with laminate or vinyl.

Family

8/10

Excellent

24 May 2026

Bahram

Clean, good price.

Self

6/10

Pleasant

24 May 2026

Vilma

I won't be back here however, it wasn't terrible.

Family_with_children

6/10

Pleasant

23 May 2026

David

Building is old and hot tub jets are a joke. Mattress with very squishy/old and didn't get much sleep.

That aside, breakfast is not bad & the staff is very helpful. I might stay again.

Self

2/10

Poor

22 May 2026

Morag

There was a high school/middleschool? Field trip staying in the hotel. They must not have had a parent on my floor because they were running up and down the hallways yelling and laughing until 11:30pm The next morning the halls were strewn with trash. The pillows on the bed were giant and hard. The bathroom was showing signs of wear. All in all it wasn’t a great stay

Self

6/10

Pleasant

21 May 2026

Jack

The building was nice but it said free airport shuttle. After I booked I discovered it only ran between 7AM and 10 PM. Since we had an early morning flight we had a $30 Uber expense. Our room didn’t have a coffee maker so I called the front desk, yes coffee was available in the lobby. No cups, yeah, they are in the closet to the right when I asked about creamer it was in a refrigerator in the next closet. Since the room had a fridge and microwave not having in room coffee made no sense. Items that could have been easily fixed with a complimentary taxi and a $20 coffee maker but were not. Wouldn’t use that chain again

Family

10/10

Exceptional

21 May 2026

Denika

The bed was so comfortable. When, I woke up I felt like I was swaddled like a baby. The room was very clean I could smell the cleanliness. The lake is a bonus. It’s so relaxing and calming.

Self

8/10

Excellent

18 May 2026

darcy

My only complaint is that the shuttle doesn't start till 7 am and I had a 6 am flight.

4/10

Poor

16 May 2026

Alisa

The room was fine, but there wasn't coffee in the room. The staff at the counter needed a credit card for everything if you booked with Expedia, so the \"market\" couldn't be charged to your room. I booked our room with Expedia but put my wife's name first, so they wouldn't let me check in until she got there. Overall, the staff was surly, rude, and not helpful. There were 300 high school students staying at the hotel the same night we were there and there was no coordination for checkout and the staff didn't do anything to make it better.

The WiFi didn't work at ALL. Repeated calls to the front desk didn't help. I finally got service with my Wyndham Rewards account, but this isn't Wyndham service.

This isn't a nice hotel by service standards. This is a budget hotel run by people who are counting on you never coming back there. I don't know why it has the Wyndham name attached to it, it shouldn't.

Partner

10/10

Exceptional

15 May 2026

Jeffrey

We just stayed for one night. Nice clean property. Very quiet and wonderful bed!

Partner

10/10

Exceptional

14 May 2026

Teresa

.

10/10

Exceptional

13 May 2026

Trevor

Friendly staff and clean facilities.

10/10

Exceptional

11 May 2026

Jeffrey

Very helpful staff. Hot tub and pool were very clean.

Partner

8/10

Excellent

10 May 2026

Tony

Clean room, good breakfast, decent shower area. Given the ongoing price in the area, it is a good bargain

Self

10/10

Exceptional

09 May 2026

Omotola

I enjoyed my stay. Highly recommend

Self

6/10

Pleasant

09 May 2026

Joseph

Door key situation lowered my rating a star. My room was at far end of hallway from main entrance. The key did not open entrances away from main entrance and as I found trying to open those doors made the my key no longer to get in my room.

Self

10/10

Exceptional

07 May 2026

James

I enjoyed my stayed. When I first arrived, I was expecting a coffee maker in the room. There was not. Even better, there was a coffee machine that made consist fresh excellent coffee in the cafateria area. The bed was comfortable and the room was very quiet even though we were near the airport. I will stay there in the future.

6/10

Pleasant

07 May 2026

Savannah

Our stay was comfortable and the room was clean. The front desk staff was not very helpful. When we asked for a crib, they told us they didn’t have any but when we insisted, their coworker was able to provide one. We needed to be at the airport early in the morning, but the shuttle starts at 7 and all they said when asked if there’s a way to get a ride before then was no. No alternative suggestions likes taxis.

Self

8/10

Excellent

07 May 2026

Markesha

Older hotel, needed a last minute room because of a mix up from another hotel. Decent hotel for the price

Business Self

8/10

Excellent

04 May 2026

Polly

😀

2/10

Poor

04 May 2026

Ray

Bedbugs x 100

2/10

Poor

04 May 2026

Ray

Bedbugs x100

Self

8/10

Excellent

01 May 2026

Jennifer

I was a little disappointed that although I requested to pay at the front desk, they had already charged the credit card. However, the man at the front desk did reverse the charges. The breakfast is ok, not the best I’ve had, but not the worst. Room was clean, beds were comfortable. Would stay again. .

Friends

8/10

Excellent

30 Apr 2026

Timothy

Nice easy room and check in.
Only negative is a lot of construction workers, just a little noisy early am when they are leaving…

6/10

Pleasant

30 Apr 2026

Darren

My wife just got out of the shower and then I stepped in. My wife then said there was only one towel. I got out of the shower and called the front desk and they said I would need to come down to get it. So I got dressed and went downstairs to get it. Why couldn’t staff bring it up? No cool.

Family

6/10

Pleasant

29 Apr 2026

Jennifer

Fine hotel. A bit pricey tho

Self

4/10

Poor

28 Apr 2026

Ronald

Huge property hanging on by a thread.

Self

8/10

Excellent

28 Apr 2026

Tiffany

Breakfast was decent. The bathroom in my room had an odor. Walls are very thin so heard noises all the time. Overall the stay was ok.

10/10

Exceptional

27 Apr 2026

Rose

Very comfy beds, good breakfast selection, and clean hotel. Great for a night crash after a long flight!

Self

8/10

Excellent

27 Apr 2026

RoMay S

Clean, friendly staff and good breakfast options.

Partner

10/10

Exceptional

27 Apr 2026

Thornton

Clean Roomm

10/10

Exceptional

26 Apr 2026

Krishna

Good

8/10

Excellent

24 Apr 2026

Nancy

It was great. Thanks

Family_with_children

10/10

Exceptional

22 Apr 2026

Florence

Very large and clean room

Partner

10/10

Exceptional

21 Apr 2026

John

Staff was extremely polite at check in and one other time when I had a question.

Partner

4/10

Poor

19 Apr 2026

Christopher

Prop near airport but shuttle doesn't run early before 8 am or late. No coffee in rooms and only during breakfast. Gym pretty sparse and hot tub was a bubble bath when visited, not sure what was going on there.

Family_with_children

8/10

Excellent

19 Apr 2026

Rachel

Loved that there was a big pool and hottub, close to alot of shops and restaurants!! Even had a small trail to walk around a pond! Room size was great but sheets had piling and not very comfortable, and room had crumbs all over the floor when we first got in. But staff was very nice and check in and out was fast and efficient!

Family_with_children

10/10

Exceptional

16 Apr 2026

Megan

This hotel is super convenient for staying the night before a flight. Highly recommend!

10/10

Exceptional

15 Apr 2026

Helen Grace

From my airport shuttle ride to the hotel to checkout, I had a positive experience. The front desk staff person welcomed me. The room was spacious, clean, and comfortable. The breakfast buffet with srambled eggs, saugage, waffles, yogurt, fresh fruit, and a variety of breads and cereals was included in the room price. The dining area and lobby were well maintained.

Self

10/10

Exceptional

14 Apr 2026

ma isabel

Breakfast good

Family_with_children

8/10

Excellent

14 Apr 2026

Tom

Breakfast was fair, plenty of parking.

6/10

Pleasant

13 Apr 2026

Paul

Had to call for the Wi-Fi password instead of it being presented when I checked in.

Amenities were poor. No coffee maker. Only plastic cups instead of glass. Room was dirty when I arrived. Not up to Host hotel standards.

Self

10/10

Exceptional

13 Apr 2026

David

We reserved two rooms for our family, and unfortunately, the A/C and heater were not working in one of them. We were moved to another room, but after maintenance arrived and repaired the unit, we were asked to move back, even after already settling in. This was a bit inconvenient and could have been handled more smoothly.
That said, the staff did make an effort to resolve the issue, and aside from this situation, our two-night stay was enjoyable. Overall, it was a good stay with some room for improvement in handling guest accommodations.

Family

8/10

Excellent

12 Apr 2026

TRACY

Hot tub water smelled weird. Had too much foam. Needed attention for sure. Also, they let someone rent the pool during the day for 3 or 4 hour blocks for public use, and cant use the area. We stayed multiple days, and this was a disappointing aspect. Staff was friendly and helpful. Room was clean. We had to remind them a couple of times of our request for clean towels. Breakfast was cold. Not enough options.

Friends_and_family Family

6/10

Pleasant

11 Apr 2026

ALFRED

The breakfast was always the same. Powdered eggs and tasteless suages.

10/10

Exceptional

10 Apr 2026

Euria

very clean and organized

Self

8/10

Excellent

10 Apr 2026

Alex

no complaints

10/10

Exceptional

09 Apr 2026

Ramon L

Clean rooms and great customer service. Everything one's need was nearby. Just far enough from downtown DC to avoid the busyness of the city but closed enough to enjoy the different attractions in the area. It will be even better if they can upgrade the electrical outles to USB output.

Friends_and_family Friends

6/10

Pleasant

09 Apr 2026

YONATAN

Ok

Friends_and_family Family

8/10

Excellent

09 Apr 2026

Vickie

There is no coffee in the room. Staff are curt, like I am intruding on their time. Love the location but not sure it’s worth the staff’s attitude.

Self

6/10

Pleasant

06 Apr 2026

Tim

The place was awful . The night manager was rude . Would not recommend going here .

4/10

Poor

06 Apr 2026

Kelly

Was very surprised to not have coffee maker in the room. No laundry facilities either. Staff not very helpful

Self

4/10

Poor

06 Apr 2026

Disha

Did not get service and had to remind them 3-4 times to give us service

4/10

Poor

05 Apr 2026

Azhar

Housekeeping is a big issue in this place they won't clean whatsoever no matter how much I requested

Friends_and_family Family

10/10

Exceptional

04 Apr 2026

mireya

Good

Family_with_children

4/10

Poor

03 Apr 2026

Donald

Breakfast was fresh and ample. I had an emergency and had to leave one day early. The hotel charged me $50 for leaving early after having stayed at the facility two days.

Self

8/10

Excellent

31 Mar 2026

Tamiko

Staff didn’t welcome me when I checked

Partner

6/10

Pleasant

31 Mar 2026

Sukhwinder

Nice hotel a little aged but does what it says on the box and provides a nice room with a comfortable bed - breakfast was usual affair for this type of hotel, no option for an alternative.

Staff on the whole were polite and helpful, one member of reception staff certainly lets this place down and you would think they would have a better approach to dealing with issues especially when its a fault with room.

The other low point is the lack of bar / restaurant - there is no facilities of this type despite comments on the description saying there is - luckily there is a nice restaurant across from the hotel.

General quality of the hotel is good, however the entry cards for the hotel rooms were a massive pain - we had 2 rooms and the cards for both rooms failed on a daily basis - meaning a trip back to reception for them to be recoded - most of the time it was straight forward unless the person on reception was the unhelpful one who decided it would be best to ask a million questions before recoding the key - after a long day out and about this is not needed

Friends_and_family Family

8/10

Excellent

29 Mar 2026

Sylvester

The breakfast was not fancy and the hot options were limited, but it was good for a quick meal. The room was clean, although the beds were on the firm side. Parking was fine and free, plenty of spots. Best was the location close to Dulles and Udvar Hazy center, and restaurant options nearby.

Family_with_children

8/10

Excellent

29 Mar 2026

Rick and Pina

The parking was a little tight because It was very busy, but overall, our experience at this hotel was fantastic. We will be using them again.

6/10

Pleasant

28 Mar 2026

Nataliya

Our stay was good. The staff was friendly, and the breakfast was good. However, the bedding sheets were made of polyester and kept rolling up during sleep, which was uncomfortable and not breathable, causing sweating.

Family

10/10

Exceptional

28 Mar 2026

Grace

We were very comfortable. Would love to be able to cast to the TV.

Partner