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Hilton Garden Inn Fairfax

Washington D.C. - DC · United States

3950 Fair Ridge DriveView location

8.6/10Excellent1,005 Reviews
Cleanliness9.2/109.2
Service8.8/108.8
Comfort9.0/109.0
Condition8.8/108.8
Location9.4/109.4
Neighborhood9.0/109.0
Value8.0/108.0
Amenities8.0/108.0
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hilton Garden Inn Fairfax

The Hilton Garden Inn Fairfax, a 100% non-smoking hotel in Northern Virginia, offers a variety of amenities for today's traveler. While some services are currently unavailable (Business Center, Breakfast, Pool, Room Service, Spa), the hotel continues to provide access to its Fitness Center and On-site Restaurant(s) with reduced service.

Enjoy the convenience of an on-site restaurant (the Great American Grill), a 24-hour Pavilion Pantry, and the Pavilion Lounge. The hotel also offers complimentary local transportation within a three-mile radius and to the Vienna Metro Station (limited availability), as well as complimentary self-parking.

Guest rooms include a refrigerator, microwave, coffee-maker, iron, ironing board, hair dryer, two speaker phones with voicemail and data ports, a large work desk, a 32-inch HDTV, and complimentary Wi-Fi. The hotel also provides a complimentary workout facility, in-room Stay Fit Kits®, and USA Today each weekday morning.

For meetings and special events, the hotel offers planning and support services. Contact us to plan your next event.

Read more about this hotelShow less

When you stay at Hilton Garden Inn Fairfax in Fairfax, you'll be in the suburbs, a 2-minute drive from Fair Oaks Mall and 9 minutes from George Mason University. This hotel is 11.1 mi (17.8 km) from Tysons Corner Center and 17.7 mi (28.5 km) from Great Falls Park.

Make yourself at home in one of the 149 guestrooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have designer toiletries and hair dryers.

Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM

Hotel policies

LGBTQIA+ friendly Professional property host/manager Pets allowed Only dogs and cats are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
    • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately USD 11.95 for adults and USD 5.95 for children
    • Pet fee: USD 50 per accommodation, per stay
    • Service animals are exempt from fees
    • Rollaway bed fee: USD 10.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Korean

    English

    Chinese (Mandarin)

    Spanish

Nearby attractions

Regal Fairfax Towne Center 1 km / 0.6 mi
Ox Hill Battlefield Park 1.1 km / 0.7 mi
Fair Oaks Mall 2.5 km / 1.6 mi
Inova Fair Oaks Hospital 2.5 km / 1.6 mi
Cinemark Fairfax Corner 2.8 km / 1.7 mi
National Firearms Museum 4.3 km / 2.6 mi
George Mason University 6.9 km / 4.3 mi
Chantilly Crossing Shopping Center 8 km / 5 mi
Van Dyck Park 8.1 km / 5 mi
Oakton Shopping Center 8.2 km / 5.1 mi
Spuhler Field 8.3 km / 5.2 mi
Blenheim 9.4 km / 5.9 mi
Frying Pan Farm Park 9.5 km / 5.9 mi
Sully Historic Site 9.7 km / 6 mi
Fairfax Circle Plaza Shopping Center 9.7 km / 6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2021
  • Total number of rooms: 149
  • Number of floors (main building): 5
  • Double rooms: 51
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Room serviceExtra charge
Show 32 more facilities & services
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Multilingual staffExtra charge
  • Air conditioning in public areas
  • Fireplace
  • Hotel safeExtra charge
  • Lift accessExtra charge
  • Shop
  • Garden
  • Concierge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Bar
  • Restaurant
  • HighchairsExtra charge
  • Conference room
  • Meeting room
  • PrinterExtra charge
  • Business centre
  • FaxExtra charge
  • Indoor freshwater pool: 1
  • Outdoor freshwater pool: 1
  • CasinoExtra charge
  • TV lounge
  • Hot tubExtra charge
  • Non-smoking establishment
  • FitnessExtra charge
  • BasketballExtra charge
  • BilliardsExtra charge
  • Bowling alleyExtra charge
  • SkiingExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 34 m²DBL.2Q
    DOUBLE TWO QUEEN BEDSPhoto unavailable1 photo

    Hilton Garden Inn Fairfax

    DOUBLE TWO QUEEN BEDS

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    34 m²
    Occupancy
    Guests: 1–4 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 30 m²DBL.KG-1
    DOUBLE KING SIZE BEDPhoto unavailable10 photos

    Hilton Garden Inn Fairfax

    DOUBLE KING SIZE BED

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 19 m²DBL.KG-4
    DOUBLE KING SIZE BEDPhoto unavailable1 photo

    Hilton Garden Inn Fairfax

    DOUBLE KING SIZE BED

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-4

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 30 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable5 photos

    Hilton Garden Inn Fairfax

    DOUBLE KING SIZE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 34 m²DBL.H6-2
    DOUBLE AccessiblePhoto unavailable10 photos

    Hilton Garden Inn Fairfax

    DOUBLE Accessible

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    34 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room Accessible KING SIZE BEDRoom • Accessible KING SIZE BEDROO.H6-KG

    Photos are not available for this room type.

    Hilton Garden Inn Fairfax

    Room Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 34 m²DBL.H6-1
    DOUBLE AccessiblePhoto unavailable10 photos

    Hilton Garden Inn Fairfax

    DOUBLE Accessible

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    34 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-1

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q

    Photos are not available for this room type.

    Hilton Garden Inn Fairfax

    DOUBLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 19 m²DBL.KG-3
    DOUBLE KING SIZE BEDPhoto unavailable9 photos

    Hilton Garden Inn Fairfax

    DOUBLE KING SIZE BED

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-3

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Hilton Garden Inn Fairfax

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q-1

    Photos are not available for this room type.

    Hilton Garden Inn Fairfax

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Hilton Garden Inn Fairfax

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Hilton Garden Inn Fairfax

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-5

    Photos are not available for this room type.

    Hilton Garden Inn Fairfax

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-5

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Hilton Garden Inn Fairfax

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 19 m²DBL.H6-3
    DOUBLE AccessiblePhoto unavailable10 photos

    Hilton Garden Inn Fairfax

    DOUBLE Accessible

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-3

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 19 m²DBL.KG-2
    DOUBLE KING SIZE BEDPhoto unavailable3 photos

    Hilton Garden Inn Fairfax

    DOUBLE KING SIZE BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-2

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Hilton Garden Inn Fairfax

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hilton Garden Inn Fairfax

8.6
Excellent
1,005 Reviews
Cleanliness
9.2 /10
Service
8.8 /10
Comfort
9.0 /10
Condition
8.8 /10
Location
9.4 /10
Neighborhood
9.0 /10
Value
8.0 /10
Amenities
8.0 /10
100 reviews shown
4/10
Poor
22 Jul 2026
Sloan
Location was good as it was close to a conference. However, hallways and common areas had literally no A/C(as if it had been turned off to save $) . A/C in room struggled to keep the room cool. Systems were old, carpet was dirty and needs cleaning or replacing. Did not use amenities. Front sliding door got stuck several times and had to get a manager to assist with opening. Seemed like this was not the first time it had happened. Would not recommend this hotel until a major renovation is undertaken.
8/10
Excellent
21 Jul 2026
Sharnetta
I enjoyed the atmosphere and the dinner area with the bar and kitchen. I didn't like the fact that I couldn't take a shower the night of arrival. My bathroom wasn't clean.
6/10
Pleasant
15 Jul 2026
Patricia
Difficult to get hot water for our shower. Had to run the water a long time.
Coffee machine not working very well.
Friends_and_family Family
10/10
Exceptional
13 Jul 2026
Anita
The concierge took extra time to help us get a rollaway bed added to our room. Really appreciated it.
Family
10/10
Exceptional
12 Jul 2026
Janette
The staff no matter who manned the front desk were extremely helpful and very polite. I really liked the decorum and the cleanliness of the room. The proximity of various stores and places to eat was so important and easy to get to. I will definitely revisit this place whenever I travel to this area again.
Family
10/10
Exceptional
05 Jul 2026
Jack
Clean room, very nice staff. Pool was fun!!
Partner
8/10
Excellent
30 Jun 2026
Al
We’ve had numerous stays at the Hilton and have been very pleased partially due to convenience in location for our needs. The rooms have always been clean although this recent stay the room had a musty smell, but clean nonetheless.
Partner
4/10
Poor
20 Jun 2026
Candice
The air unit was not working in our room. We we were hot the whole night. We told the staff and they place a fan in our room. I would have preferred to be placed in another room. Such a nice hotel… But with bad services dealing with the air unit in the actual room.
Family_with_children
8/10
Excellent
19 Jun 2026
Rhonnie
have stayed here several times. seems to be aging a bit but not excessively. the only negative issue is no AC in lobby, corridors and elevator. Fairfax summers can be very hot. entire facility should be climate controlled
Self
10/10
Exceptional
18 Jun 2026
Chau
Service was excellent and my room was clean and comfortable. Ample parking.
Self
6/10
Pleasant
15 Jun 2026
Lori
This hotel was very clean and convenient, just about 25 minutes from the concert venue, but we were really disappointed by a couple of issues. One of the main reasons we booked that morning was to use the pool before the show, but we arrived to find the pool closed for the weekend; if we’d known in advance, we would have made plans somewhere else. Then, after returning to our room, the thermostat didn’t work. When we called the desk, we were told it probably needed batteries, but they had no extras, and the proposed solution was to move us to another room. It was after midnight and we were exhausted, so we didn’t want to pack up and switch rooms. We didn’t understand why, if it was just the batteries and rooms were available, they couldn’t simply provide batteries from another room for the night. We ended up sleeping a few hours and leaving very early. While the hotel was well maintained and clean, these issues left us disappointed.
Partner
8/10
Excellent
12 Jun 2026
Shelly
The room was very clean and I love that they allow dog/s. My fur baby lives to stay in hotels lol
10/10
Exceptional
06 Jun 2026
Al
This Hilton Inn has been a convenient location to stay. We’ve had several reservations there because of the convenience to include cleanliness.
Our last stay was most memorable. A personal item was left behind after checkout. The item was discovered missing so I called the Inn where the front desk staff had house keeping check the room for the item. I received a call back indicating that the item was found so I returned to pick it up. The Inn’s staff was most professional.
Partner
10/10
Exceptional
29 May 2026
Samy
Nice staff. Carmen super friendly, service with the smile
Friends_and_family Family
8/10
Excellent
22 May 2026
Jillianne
Room was comfortable. Some parts of the hotel could’ve been a tad bit cleaner like the bathroom and the floors. It was easy to park and had easy access to highways. Overall, the hotel was convenient and would stay again!
Partner
10/10
Exceptional
16 May 2026
Angel
Clean property
6/10
Pleasant
12 May 2026
Karen
Our room had no shampoo in the attached shower toiletries.
Friends_and_family Friends
8/10
Excellent
27 Apr 2026
Olivia
We got an un-requested wake up call at 7am and I heard them calling each room next to us as well. Not sure why, I feel like normally that should only be on request only. Being startled awake at 7 am was not fun after a full day of travel.
Friends
10/10
Exceptional
26 Apr 2026
Megan
Was a comfortable stay.
10/10
Exceptional
23 Apr 2026
Mike
All was great, except breakfast was not included.
Partner
6/10
Pleasant
19 Apr 2026
Seth
Staff seemed indifference to customer satisfaction. I’m not sure if the Expedia app did something that caused the initial dissatisfaction or the hotel. The hotel could’ve made a cheap fix to make me satisfied with my stay and for a couple dollars decided not to. I’m guessing they were just towing the company line, but I will probably not be back to a Hilton even though they have very clean hotels. I feel like Hilton wont care that i was dissatisfied. Just left feeling bad about my stay.
4/10
Poor
19 Apr 2026
Ariel
Staff was either rude or inattentive, floors and elevators were dirty, our room was decent, pillows were unsupportive and uncomfortable, top sheet was scratchy/terrible but normal sheets were fine. Pool and hottub were out of service, breakfast wasn't great if you're not out there when it's immediately served.
Hotels.com said check out was noon, staff said 11am. It wasn't a great experience and ruined the tone of my 30th birthday getaway. Nobody deserves to drive 4 hours only to be treated like a problem when doing something as simple as asking to get checked in.
Wouldn't recommend beyond a last resort place to rest your head.
Partner
6/10
Pleasant
15 Apr 2026
Maylin
Staff rude and absolutely no customer service.
Friends
8/10
Excellent
14 Apr 2026
Karen
Rooms were clean and comfortable.
Partner
8/10
Excellent
07 Apr 2026
barbara
The hotel is in a great location and clean and comfortable but there was so much noise all night long. There was a tour bus pulling out in the morning. Maybe that explains the noise? Usually, it is quiet.
Partner
6/10
Pleasant
04 Apr 2026
Colby
The pool and hot tube aren't working for the last 4 monhts. My autistic son so excited for pool. Very disappointed and nothing mentioned online.
8/10
Excellent
04 Apr 2026
Yugesh
Paid breakfast
Family_with_children
10/10
Exceptional
03 Apr 2026
Sundeep
Clean rooms, friendly staff, good breakfast
Self
4/10
Poor
31 Mar 2026
Lindsay
We were so upset when we checked in. I booked this hotel because of the indoor pool. We got there and were told that it was closed. There was no mention of the pool being closed throughout the booking process.

Additionally, the breakfast was just ok. The food was cold and there were not a lot of options. I expected a little bit more for the price we had to pay for it.

The room was nice. It was clean and the beds were comfortable.
Family_with_children
10/10
Exceptional
29 Mar 2026
Ronald
No indoor pool was only negative.
8/10
Excellent
11 Mar 2026
Courtney
The floor in the bathroom of my room was pretty damaged and the tiles would move as you stepped on them. The room didn’t feel very clean, there were ring marks from cups on many surfaces in the room.
Self
2/10
Poor
09 Mar 2026
ed
I made a reservation for March 9 and I took a screenshot before I hit continue. When I receive the booking confirmation there must’ve been a glitch in the third-party website and it recorded it as March 8. When I received messages to check in, I thought that was strange so I contacted the third-party website as well as the hotel directly. Even with a screenshot of the dates that I chose no one helped me. Not a cancellation and charge me a fee, not a cancellation, not fix the mistake and move it to the correct date one night forward, nothing. I was on the phone for hours late into the night. My small church is paying for the night for me to attend my first conference since 2019. We don’t have a budget for this and the lack of help was very upsetting.
Self
6/10
Pleasant
25 Feb 2026
Danesha
The room was so cute and so nice and very pleasant. However, the walls are so thin. You literally hurt everything that was happening.
Business
4/10
Poor
23 Feb 2026
TRISTAN
Front desk was great, we enjoy our small talk, went to confirm about times for pool and hot tub (reason i picked the location) and was informed that they were down for maintance with no notice. Very Upset about this. we got to our room and it was very chilly in the room and bed was not comfortable at all. We ended up ending out stay early to find a location with a hot tub and pool. Staff Rating 5 stars, location rating 2 stars because of no notice about pool and hottub and uncomfy bed
4/10
Poor
07 Feb 2026
Jessica
Concierge was rude and unhelpful. Event was happening right near our room and was very loud, when asked to be moved we were denied,
10/10
Exceptional
18 Jan 2026
John
Great breakfast
8/10
Excellent
01 Jan 2026
Eric
Very good clean hotel. Staff was great to deal with.
Leisure Family
8/10
Excellent
31 Dec 2025
Nancy
Yes the room was very clean.
Staff were great!
Bar food was not at all very appetizing
Leisure Partner
10/10
Exceptional
28 Dec 2025
Kurt
Clean room, quiet
Leisure Family
10/10
Exceptional
17 Dec 2025
Yelena
Easy check-in. Excellent communication via text. Easy check-out.
Leisure Family
10/10
Exceptional
17 Dec 2025
Steven
Very clean and the lobby was well lit and welcoming!
Business Partner
10/10
Exceptional
15 Dec 2025
Mark
The staff, amenities, and nice-clean room and entrance made for great vacation visit.
8/10
Excellent
13 Dec 2025
Robert
Overall very good. Everyone courteous.
Friends_and_family Family
10/10
Exceptional
11 Dec 2025
Catherine
No free breakfast buffet. Pool not open due to a broken wine bottle… not happy!
Business Pet
8/10
Excellent
09 Dec 2025
John Reynolds
Overall stay was good, easy to get too and the room was clean.

Didn't like that the handle on the toilet had to be wiggled for the water to stop running & the ceiling had a very long crack. Also, the breakfast was very bland.

These complaints are minor to the comfort & feeling of security.
Business
2/10
Poor
06 Dec 2025
Oloruntimileyin
The room was good. The microwave door was broken so I couldn’t get my food out.
Business Self
10/10
Exceptional
21 Nov 2025
Paul
Very nice property conveniently located for access to DC.
8/10
Excellent
10 Nov 2025
Al
Easy check-in, clean and spacious room. Breakfast not included but food was good. Did not use all amenities but the stay was good.
Leisure Partner
6/10
Pleasant
09 Nov 2025
Jocelyn
Staff needs trained to be friendly! Hospitality was lacking!!! It smells bad like mold/mildew when you walk into the hotel. Room smelled musty too! Shower had no water pressure!!!
Leisure Partner
8/10
Excellent
09 Nov 2025
Carol
Good place to sleep, however it does not have a shuttle service. It is 14 minutes from the airport.
10/10
Exceptional
05 Nov 2025
Erwin
Everything was wonderful
8/10
Excellent
05 Nov 2025
Kimberly
Pleasant and clean
Friends
8/10
Excellent
23 Oct 2025
Elli
We enjoyed our weekend stay. Property is a little dated, but it didn't affect our stay. The area is nice and quiet - close to shopping. There was also coffee in the lobby area in the morning which was a nice surprise!
Leisure Family
8/10
Excellent
19 Oct 2025
Spencer
The staff were very very nice! 100/10
8/10
Excellent
19 Oct 2025
Gloria
The hotel staff were very professional. It’s just unfortunate the walls were very thin. One night the neighbors dog barked all night long, and the next night it sounded like the couple next to us was in the room with us. Other than that, if you’re a heavy sleeper this will be a nice place to stay overnight.
Leisure Family
8/10
Excellent
17 Oct 2025
Michael
Great place!
Business
6/10
Pleasant
16 Oct 2025
Julie
Night staff was wonderful but the lady I talked to at check out maybe maryam I tried to tell her Expedia had the wrong Check out time on their app and she said basically that’s their problem you should have looked at our wall ….. I’m like I got in at midnight …. Also she made me wait while she called someone on her cell phone turns out it was a co worker but it looks terrible.
Leisure Self
8/10
Excellent
15 Oct 2025
Dee
Was a little disappointed with breakfast buffet eggs, meat and potatoes being pretty dry, i guess from sitting. The room was big ,nice and quite. The bed was too hard for us and the bathroom had hair left in the tub....eewww. Staff was friendly though.
Partner
6/10
Pleasant
08 Oct 2025
Justine
We usually try to stay in non chain hotel/motels. I was surprised how just average the Hilton was. Communication wasn't great: hotels .com said housekeeping and when the room wasn't cleaned, the front desk stated we needed to ask for trash removal etc . Mini refrigerator and coffee station were fine . A few small ants living in the bathroom.
5 stars for the little restaurant though. Breakfast was really well cooked and delicious .
We'll be trying a different hotel next trip .
Friends_and_family Friends
6/10
Pleasant
07 Oct 2025
Freddy
Airport shuttle is listed on the amenities but nowhere to be found on the property. Misleading information. I had to spend over $60 for Uber back and forth to the airport. No assistance with luggage on the property. Had to carry all the luggage myself upstairs to my room.
Leisure Self
2/10
Poor
07 Oct 2025
Michael
Had a medical emergency so was unable to travel and literally the morning after the cancellation window I requested an exception through Hotels.com to the hotel given the circumstances. They would not budge. I did not actually stay at the hotel but would not be able to recommend them given their inability to be lenient with their customers.
Self
10/10
Exceptional
06 Oct 2025
Dana
Really great place to stay super dog friendly and very clean! Staff are really nice.
8/10
Excellent
01 Oct 2025
Shena
We were totally ignored upon arrival! Staff member didn’t even wave and knowledge us.

House keeping was loud in the hallway at 9:30 the next morning. Started vacuuming in room beside us. Kept hitting the wall with the vacuum. Uugghhh!!!

Young lady at the bar area was extremely nice and engaging!! After leaving, I called back after realizing I left a few items in the refrigerator. Young man at front desk was very pleasant and even went back to room to collect items for me.
Leisure Family
6/10
Pleasant
29 Sep 2025
Deborah
Pillows and bed are uncomfortable!!
8/10
Excellent
26 Sep 2025
Laura
Great location- we came from Baltimore and stopped to visit Mount Vernon. Hotel across the street from a big shopping center with full nice grocery store, coffee shop, ice cream shop. Hotel clean and staff friendly. Everything worked great. Lobby was pleasant with bar and food available. Pool and hot tub looked cloudy but the area was clean- could just be an off day. We did not swim. We would definitely stay again- we only planned one night and there was enough in Mt Vernon area to stay a few nights.
Friends_and_family Family
10/10
Exceptional
19 Sep 2025
Pauline
Helpful staff. Attentive. Kind. Clean. Comfortable beds. Beautiful. All around A+. They have everything you need without any compromise.
Business Self
10/10
Exceptional
29 Aug 2025
jeffrey
a great place to stay
Business Self
8/10
Excellent
25 Aug 2025
Jim
The signage for the property was misleading.
Business_and_leisure Partner
2/10
Poor
23 Aug 2025
Justin

Needs new management

My room wasn’t serviced once. The front desk said they didn’t have anyone to work the bar. The customer service was poor. I was completely disappointed by their performance.
Friends_and_family Family
10/10
Exceptional
12 Aug 2025
Donna
The property doesn’t offer a free breakfast but is in close walking distance of a bakery, cafe, and grocery store. The rooms have a mini fridge.
Business Self
8/10
Excellent
02 Aug 2025
Aisha
Very clean, housekeepers are friendly and thorough. I was truly impressed by the Hotel. Mattress and pillows were comfy. AC, great. Rare you find a hotel that is set up nice and clean. Only complaint is the refrigerator. Freezer worked poorly, if at all. My items were cold, rather than frozen. I would say if they would get a new refrigerator, then that hotel will be top notch in my opinion. Oh, I almost forgot, the servers at breakfast, they were very attentive. They were checking on you, picking up your dishes. Great service. Thank you. P.S. Get those fridges fixed...please!!!
6/10
Pleasant
27 Jul 2025
Delia
The staff was not friendly didn’t tell me about the amenities and didn’t provide a receipt for my stay because they told me I booked via a third party.
I called for towels and they told me to come get them.
It was a beautiful property but subpar service.
10/10
Exceptional
26 Jul 2025
Gary
Great stay and convienent.
6/10
Pleasant
15 Jul 2025
Karin
This is the 2nd time in a month we have stayed at this location for baseball tournaments. The rooms are clean and spacious but I just don't understand why they can't find sheets that fit the beds. The fitted sheets are barely on the mattress and can pop off in the middle of the night. We had to keep the room temperature at 64 as the entire building was insanely hot. There is no AC in common areas or hallways so the hallways were easily 90 degrees as the heat index was 110 this weekend.

The staff has always been friendly and helpful. Check in can take far longer than necessary depending on who is behind the desk. Breakfast is overpriced and we weren't impressed, same with the bar. 1 glass of Lamarca prosecco almost covered the price of the bottle butit is a hotel and that's expected.
8/10
Excellent
12 Jul 2025
Sheri

M

Our room was nice and well sized. Lighting was a bit low and the vent in the bathroom didn't work, however, overall it was a very nice stay. Loved having the hot tub available?
Friends_and_family Family
6/10
Pleasant
06 Jul 2025
Joseph
It was an innocuous ok of a stay
Business Self
4/10
Poor
05 Jul 2025
Kim
Worse hotel I have ever stayed. No soap in shower & dirty towls
Leisure Family
10/10
Exceptional
12 Jun 2025
Nelson
Great
2/10
Poor
05 Jun 2025
Mary
The lobby was very hot - AC went out-

Had to wait a long time due to the payment went through hotel.com….
Friends_and_family Family
8/10
Excellent
04 Jun 2025
Tommy
Nice rooms, comfy beds, cold pool! We stayed in late March & the indoor pool was what we came for, but it was freezing. Other than that it was good!
Leisure Family_with_children
6/10
Pleasant
03 Jun 2025
Deborah
There was no hair dryer in the room. They wanted $3 for a small bottle of water. Best Western gives you a bottle of water when you check in.
Leisure Self
10/10
Exceptional
02 Jun 2025
Bertina
Staff was very friendly and the breakfast was impressive. My only suggestion is to have more front-desk staff available for the weekends.
8/10
Excellent
01 May 2025
Kendal
I know this area pretty well and knew I liked it. I was hoping to be able to see outside but unfortunately all I could see were a bunch of roofs. The area is frequented by geese who are very entertaining to watch.
Business_and_leisure Self
10/10
Exceptional
30 Apr 2025
william
great stay
10/10
Exceptional
25 Apr 2025
Cherylan
Very nice. Extra friendly staff. Breakfast superb
8/10
Excellent
14 Apr 2025
Amee
Nice stay!
8/10
Excellent
13 Apr 2025
Mary
The pool was inapproprible and one of the elevators was also broken. Breakfast was not included
The staff was friendly and helpful.
Leisure Family
8/10
Excellent
11 Apr 2025
Igor
Pros:
* Delicious and varied breakfast.
Cons:
* Non-functional swimming pool.
* Unjustified charge of 6 dollars.
The overall impression could have been much better if not for these two significant drawbacks.
Leisure Family
6/10
Pleasant
10 Apr 2025
Eric
Staff were nice hallway smelled from air, freshener, commode, overflowed, and the coffee machine also overflowed
W
Leisure Family
6/10
Pleasant
31 Mar 2025
Nicholas
The hotel and room was nice, I only rated it three stars because I paid for the hotel via Hotels.com, however, the hotel made me pay them at the hotel as well. Need this addressed.
10/10
Exceptional
29 Mar 2025
jeffrey
a great clean property
Business Self
10/10
Exceptional
27 Mar 2025
David
Na
Leisure
4/10
Poor
25 Mar 2025
Verified traveler

Where’s the pool you listed as an amenity

Hotel listings has indoor pool listed as an amenity. Unfortunately we found after checking in that the pool has been out of service for months. When this issue was brought to the site management, they felt it was most important to talk about reservations through a third party instead of directly with hotel. Management did take accountability for falsely advertising amenities that they did not have available.
Friends_and_family Family
10/10
Exceptional
24 Mar 2025
Khadijah
.
Leisure Family
8/10
Excellent
06 Mar 2025
Antonio
Had a little sweat smell around closet area as you enter room. Everything else was fine.
Leisure Partner
8/10
Excellent
04 Mar 2025
David
Clerk who checked.us.in didn't.know.what she was.doing. She.tried to charge.us twice. The next morning that clerk could.not find.us in the system anywhere. After 15.minutes of trying she dent us on our way.
Business_and_leisure Partner
10/10
Exceptional
28 Feb 2025
jeffrey
a great place to stay
Business Self
10/10
Exceptional
24 Jan 2025
ciarra
Always a reliable place to stay when in town, the room was clean and the bed was comfy, however it made the loudest sound almost like it was about to come off the frame. The breakfast is always so good and the price isnt horrible for the convenience of not leaving.
Business Partner
10/10
Exceptional
25 Dec 2024
Kelly
Excellent
Leisure Family
10/10
Exceptional
13 Dec 2024
Timothy
This is a very nice place to stay and would definitely recommend this to anyone coming to the DMV
Leisure Family

Location & surroundings

Hilton Garden Inn Fairfax
3950 Fair Ridge Drive, Fairfax, United States

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Hilton Garden Inn Fairfax

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