Name: Hilton Fairfax
Address: 12777 Fair Lakes Circle, Fairfax, 22033, US

10/10

Exceptional

04 Aug 2026

Michael

Excellent property and great staff!

10/10

Exceptional

03 Aug 2026

Lina

Hiltons hotel not my favorite ones, but this location we liked a lot. Big, nice, quit, great location, delisious breakfast with very big verity.

10/10

Exceptional

03 Aug 2026

Stella

Quiet and convenient environment. Nice breakfast.

8/10

Excellent

31 Jul 2026

Abdulaziz

فندق مريح و هادئ و قريب من الخدمات ، مناسب للعائلات ، و الافطار جيد لا باس به ، المواقف كثيره و مجانيه .

لا يوجد شطاف في الحمام

10/10

Exceptional

28 Jul 2026

David

Room was very clean. Bed was extremely comfortable.

8/10

Excellent

27 Jul 2026

VANDANA

No microwave in the room and elevators are very slow. Doesn’t give a very polished look overall but I guess good for the price of my one night stay.

10/10

Exceptional

27 Jul 2026

Kelly

The staff was delightful and our room was perfection. Everything was clean and well prepared.

2/10

Poor

27 Jul 2026

Cheryl

The elevators were so bad that they had signs up to use the service elevator if they took too long. If you actually got on an elevator, you prayed you wouldn’t get stuck!

8/10

Excellent

26 Jul 2026

Rebecca

Make it clear that there is a fee for the breakfast buffet.

6/10

Pleasant

26 Jul 2026

Chang

The windowsill and drapes were very dusty and impossible for to get rid of the dust . I tried to clean the windowsill with disinfecting wipes but the dust kept falling off the drapes.

8/10

Excellent

26 Jul 2026

Jane

The 3 elevators were not working properly and I had to use the housekeeping elevator several times!

8/10

Excellent

25 Jul 2026

Kenneth

During my stay the elevators were malfunctioning. I wish the breakfast was discounted if you were staying multiple nights. I wish this property had a pool on site. Room was excellent though. The AC was a God send during some extremely hot weather I was experiencing during visit.

10/10

Exceptional

25 Jul 2026

Charlotte

Excellent service, and hotel was clean and well maintained. I will definitely book again when I’m in the area.

6/10

Pleasant

23 Jul 2026

Sung

Well. The elevators does not work properly

Partner

8/10

Excellent

23 Jul 2026

Halley

Room was clean, the only issue was the AC reset a couple times and wouldn’t cool but otherwise lovely stay.

6/10

Pleasant

22 Jul 2026

Xiaofang

The elevators were disaster, two of three were not working for whole week.The shower need some scale solvent. Staffs were very nice and helpful.

Self

2/10

Poor

21 Jul 2026

Quasim

Terrible place wouldn’t recommend this place to anybody. Room comes with stemers have to request iron. Took them an hour to deliver one and room service who delivers it comes with an attitude. Waited another 20 when i called back down to inform them the iron i waited a hour for wasnt functional. Check out time i found out me and my wife slept on extremely dirty comforter that u can see in the light.. never heard from a management at all even though i was told they would reach out the next day and its been 2 weeks since i visited this place.. too big of a building to take care of guests properly

Partner

8/10

Excellent

20 Jul 2026

John

Large rooms; strong shower; comfortable beds; lots of pillows; nice towels; bathrooms/rooms are old style/dated appearance. Coffee not available in lounge until AFTER restaurant/Starbucks counter are opened at 6:30. The Expedia add tempted you with rooms for ~142$; but in reality the cost was over 200$ out the door. Rather slow elevators. Reportedly self serve laundry room available. Staff in the breakfast area very helpful; front desk staff not very engaging or helpful.

Family

10/10

Exceptional

20 Jul 2026

Kimberly

Joy at Nova was wonderful

8/10

Excellent

20 Jul 2026

Debra

Everything was great except for the elevators, which were malfunctioning quite a bit. I did have to climb 6 flights of stairs one time! Hopefully they get that under control quickly.

Partner

10/10

Exceptional

20 Jul 2026

Shelli

From the moment we arrived, Jamie at the front desk went above our expectations, offering genuinely helpful suggestions throughout our stay. Brian, the bartender, was incredibly personable and made the best martini. And last but certainly not least, Chef Ideyame ensured everything—from our appetizers to the final dish—was exceptional

Partner

4/10

Poor

19 Jul 2026

Patricia

I first checked in on July 9 would seem to go pretty smoothly. We went to the car, grabbed our bags and went upstairs. Shortly after we went back down to check out the restaurant and bar that was inside of the hotel. Two hours surprise, we went back to go up the elevator, and we were told that it was out of service.,l

4/10

Poor

19 Jul 2026

Aura

dated, not very clean, front desk staff not too friendly.

Family

6/10

Pleasant

18 Jul 2026

Nelvia

The staff was very friendly but it was very inconvenienced with the elevator not working. We had to use the service elevator.

Family

10/10

Exceptional

18 Jul 2026

Shandy

Very nice property and very clean with great staff

Partner

8/10

Excellent

17 Jul 2026

Steven

The stay was excellent except for problems with elevators.

Self

4/10

Poor

17 Jul 2026

anne

More accurate photos online, elevators weren’t fully working and staff not helpful, only 2 towels in the room and no light it the front of the room.

Would not stay here again

Family_with_children

4/10

Poor

14 Jul 2026

Aimee

We’ve stayed in many Hiltons but this was by far the worst. The room was dirty, it had not been swept, and the pillow had a drool or sweat stain. The room had not been dusted and there were multiple flies in the room. I took pictures but couldn’t capture the flies. We had to use the service elevator or stairs to the 7th floor because a guest before us got stuck in the elevator with no way to call for help. They shut the main elevator down after that. I let the staff know about this and they really didn’t seem to care which is not the Hilton standard I’m used to. Then they looked up my reservations and said because I booked through a 3rd party, I need to take my grievances up with them and not Hilton. How is a 3rd party going to look into the operation of this location? I left frustrated and plan to book at Marriott from now on.

Friends_and_family Family

10/10

Exceptional

14 Jul 2026

Todd

Very nicely kept hotel. Staff was well trained and courteous. We only stayed one night, but it was a very nice experience.

Friends_and_family Family

8/10

Excellent

14 Jul 2026

Theodore

Good

Friends

8/10

Excellent

14 Jul 2026

Radil

Good

10/10

Exceptional

14 Jul 2026

MICHAEL

Great place to stay! Clean rooms and nice staff

Family_with_children

10/10

Exceptional

12 Jul 2026

Dicsia

I stayed at the at this property. Since the moment I walk in I was impressed . The staff were very friendly. Price was good. Breakfast delicious and fresh. I highly recommend to stay there . Also is close to many shops and you can get there by walking.

Partner

10/10

Exceptional

12 Jul 2026

Nabin

Amazing

10/10

Exceptional

12 Jul 2026

Addis

I had a great stay at this hotel. The hotel was very clean, the staff was friendly and welcoming, and it was nice and quiet throughout my stay. I felt comfortable and well taken care of. I would definitely stay here again and highly recommend it to anyone looking for a peaceful and pleasant place to stay.

Self

8/10

Excellent

10 Jul 2026

Charlene

Normally I would rate my stay higher. The hotel is wonderfully situated right of Route 66 and the rooms have been renovated and offer a pleasant stay. Unfortunately most of their elevators were not working which made for a frustrating stay. I had to actually call down the morning find my checkout to have them bring an elevator to my floor - after waiting 15 - 20 mins and none arrived Add to that my air conditioner stopped working The first night. Luckily they were able to fix it while I was at work the next day. While the staff was pleasant and apologetic for the elevator outages it would have been nice to know about the ongoing issues before I checked in. Will be altering my upcoming planned stay to another hotel until they are fixed.

Self

2/10

Poor

10 Jul 2026

michael

The elevators did not work. The toilet did not flush effectively.

Partner

8/10

Excellent

10 Jul 2026

TAMARA

The only issue was the elevators. Most times they were not working and had to take service elevator. Very frustrating for sure as this hotel has 14 floors.

Partner

6/10

Pleasant

10 Jul 2026

JEAN

The elevators were not working. Only one was working out of 4 but it would not stop on our floor when called. This problem plagued our stay due to excessively long wait times to travel down. Finally had the assistance of a maintenance worker with an elevator key to operate the elevator so we could leave with our heavy luggage!

Partner

8/10

Excellent

10 Jul 2026

Zakaria

I really wish they could have confirmed with me before attending the breakfast buffet whether it was included in my stay or not. I thought it was then was hit with a bill after. Better if they asked me before I started helping myself.

Friends

10/10

Exceptional

08 Jul 2026

Terry

I liked the environment.

Self

10/10

Exceptional

08 Jul 2026

shaolan

Good location. There is a mall nearby.

Family_with_children

10/10

Exceptional

07 Jul 2026

Kamsi

Perfect hotel

Partner

8/10

Excellent

07 Jul 2026

Kristofer

Great room

Self

2/10

Poor

05 Jul 2026

Bradley

Don't get a room that is west facing during a heatwave. AC can't keep up and they won't move you to another room.

Self

10/10

Exceptional

05 Jul 2026

Zhiheng

Clean and big room

2/10

Poor

05 Jul 2026

JULIA

This is the worst Hilton I have ever experienced.
NO housekeeping and when questioned, they said they only provide housekeeping every 5jnights!
TV did not work. Safe did not work. AC barely worked.
There was no one at the front desk for check-in. I had to wait about 15 minutes for someone to show up.
Not one employee cared about problems.

Partner

10/10

Exceptional

02 Jul 2026

Gabriela

Lovely view, great room

10/10

Exceptional

02 Jul 2026

Sarah

I spent the last 20 years working across the street from this property so, it was fun to come back to such a familiar area.
I will be back !

Self

4/10

Poor

30 Jun 2026

Nargis

I stayed in this hotel multiple times. Although I knew it was an older hotel, built wise, this time I was a bit frustrated. Elevator was not working properly, it took 7-10 minutes for it to come down, then it took me to level 14 and stopped. I took the stairs down to my room. Later the same thing happened so I used stairs for the rest of my stay.
In the morning I wanted to take a warm shower, water temperature was extremely cold no matter how long I tried to wait.
Staff is great, it’s just sad hotel is not being maintained and needs desperately upgrades.

Partner

10/10

Exceptional

29 Jun 2026

Burgundy

Front desk staff was delightful, property was busy but I still was noticed and cared for well. Room was clean and quiet, easy access in and out and bar staff was friendly. Parking was a breeze as well. I will be back.

Self

10/10

Exceptional

29 Jun 2026

Anne

Clean, super comfortable, very quiet...great stay!

Self

10/10

Exceptional

27 Jun 2026

MARK A

Everything was excellent, especially early check in.
Only issue: the handheld shower head was broken

Self

10/10

Exceptional

26 Jun 2026

Thevarith

This Hilton Fairfax location is in the Fair Lakes area of Fairfax County, VA. It’s quietly located amongst corporate offices, but is in walking distance to a variety of restaurants and retail shopping options. The hotel is definitely a top tier accommodation, very clean, comfortable, and high-end amenities. Employees were very professional, courteous, and customer service centric. Great place for a short or longer stay. Highly recommend this Hilton Fairfax for the value!

Self

8/10

Excellent

23 Jun 2026

Allison

We really like the setup of the king-sized bedroom. It’s so nice having a seated area, as well as the bed section. And there is a lot of storage space! Also-the rails in the shower are really helpful for my mother, and the shower is spacious!
Wish there was a fan in the shower-yet this hotel is perfectly situated for our family functions-and we enjoy staying there. The breakfast is expensive-but we’re usually not hungry for breakfast-our family is famous for the fantastic food!
The pool and exercise room are clean and convenient!

10/10

Exceptional

22 Jun 2026

Syndie

Staff was very friendly and accommodating. Room was clean and comfortable. Breakfast was delicious!!

Family

10/10

Exceptional

21 Jun 2026

Daniel

Very clean and spacious room.

Self

8/10

Excellent

21 Jun 2026

Pamela

Love the location of the property. The room was decent. Did not like the small toilet/shower combo. The shower could use a deep cleaning. The elevator was super slow.

Partner

6/10

Pleasant

21 Jun 2026

Ryan

My room and the staff were just fine. No issues. The elevators were HORRIBLE. Slow, glitching… Doors opening and closing multiple times with no obstruction. Twice I was greeted by an elevator car that just had a rolling trash bin inside… With no employee. My only other real complaint was no complimentary coffee in the morning. I have no problem with a stay not offering breakfast or snacks, but there’s zero excuse for any hotel not to at least offer a cup of coffee in the lobby on your way out to start the day… Even the cheapest stays offer that.

Self

8/10

Excellent

21 Jun 2026

Emily

Good place to stay - room was clean and fresh but the floor we were on had a strange smell. Hopefully a temporary thing as everything else was very nice.

10/10

Exceptional

20 Jun 2026

edward

Excellent staff in a clean and neat surroundings. I wish there was a bell hop or staff member to help me with my luggage because I was traveling with my pyically challenged husband.

Partner

6/10

Pleasant

18 Jun 2026

Robert Lee

Nothing!!!

Self

10/10

Exceptional

18 Jun 2026

John

Nice to be back! Hotel looks great. Rooms are so clean

Self

10/10

Exceptional

16 Jun 2026

Clint

Clean room and friendly staff

Self

10/10

Exceptional

16 Jun 2026

Christine

Loved the design of the hotel, open spaces from entrance flow thru to huge lounge and bar area then into Nova restaurant. Excellent breakfast service. Thanks Gustavo! Large comfortable rooms. Love the way the sleep and bath area is separate from the sofa area. The building is surrounded by greenery. So peaceful with views of foothills of Shenandoah mountains on clear days. My go to hotel for Fairfax! And thanks to Arlene for wanting to help make my stay even better.!

Self

10/10

Exceptional

14 Jun 2026

Kimberly

Extremely clean. Ample parking. Great staff.

Friends_and_family Friends

10/10

Exceptional

14 Jun 2026

Mittal

Room were clean and spacious with living area..

Friends

8/10

Excellent

06 Jun 2026

Tatiana

We were allowed to check in early with no issues, staff was very helpful and accommodating with requests, property was very clean and lots of parking.

Family_with_children

10/10

Exceptional

06 Jun 2026

Leslie

Location and the location was very nice. Indoor space and outdoor very well maintained

8/10

Excellent

02 Jun 2026

Young

Beds were clean

Family

6/10

Pleasant

31 May 2026

Jamica

Staff was friendly, room was decent. They put us on a floor with a children's sports team whom played in the hallways making loud noise. Also the wait for the elevators was ridiculous. One was completely broke and another kept getting stuck.

Partner

10/10

Exceptional

30 May 2026

Dennis

Good place to spend your weekend

Self

10/10

Exceptional

27 May 2026

Timothy

Great stay with comfortable rooms

Friends_and_family Family

10/10

Exceptional

22 May 2026

Elyse

great stay. my spot when I'm in the area for work, which is quite often :)

10/10

Exceptional

20 May 2026

kavita

Everything was clean
Room service was great, I ordered my calling vs using the QR code

Breakfast room service was surprisingly a lot more food than I expected! I could not finish it

Loved the fridge in the room

Self

10/10

Exceptional

20 May 2026

Kulwant

Everything was good. Food was not that good in restaurants but otherwise good stay safe clean and good rooms

Family_with_children

10/10

Exceptional

20 May 2026

Ronda

I love it

10/10

Exceptional

18 May 2026

Matt

Great stay

Family

10/10

Exceptional

16 May 2026

Yigit

Thank you everyone at Fairfax Hilton. Front Desk Bar and Mr. Alpay has went above and beyond

Friends_and_family Family

10/10

Exceptional

14 May 2026

Rickesha C

Staff not all that friendly.

Friends

10/10

Exceptional

14 May 2026

LORAINE

Everything and everyone was great

Partner

10/10

Exceptional

02 May 2026

Glenda

Beautiful hotel! Staff was super nice and friendly! The bar is well stocked and the food is delicious! There’s also a mini store with lots of goodies. Wish we’d stayed longer.

Friends

10/10

Exceptional

29 Apr 2026

Ian

Just a simple, clean, cheerful, no messing property with a bar that stays open late. Oh and a huge room that was super comfy, so yeah, fantastic overall!

Self

10/10

Exceptional

28 Apr 2026

maria

Hotel was clean and well kept. Room looks good. Staff were helpful and friendly. Good location.

Friends_and_family Friends

2/10

Poor

25 Apr 2026

Joseph

I booked for two nights. The second night I came after work- the door was propped open, the linens were stripped and my belongings were gone. I received a call from the assistant manager telling me that house cleaning made a mistake but stated that I had no belonging in the room. After staying here frequently I will take my business elsewhere. Lying and stealing is not something I would tolerate and it surprises me that a Hilton would act this way, and it was interesting that the assistant manager thought it would be helpful to tell me “housekeeping’s side”.

Self

8/10

Excellent

20 Apr 2026

Todd

Every time I stay at this hotel, either another guest is given access to my same hotel room or an employee will access the room without warning. When you have another hotel room guest walking in on you, or a hotel staff member walking in on you, it can be a bit unnerving. If you are going to stay at this hotel, you may want to keep that in mind. Otherwise, it's a great hotel, great location. Very clean, very friendly staff. Plenty of parking.

10/10

Exceptional

12 Apr 2026

Alisha

The look of the hotel is elegant, it was clean and fresh. The staff was friendly and professional, anything I needed was cared for. The staff also checked on me throughout my stay. I would recommend this hotel to everyone.

Partner

10/10

Exceptional

12 Apr 2026

Rosemarie

Starbucks on site, nice bar and small breakfast amenities

10/10

Exceptional

07 Apr 2026

Bosco

Nice location

Friends

10/10

Exceptional

06 Apr 2026

Hue

Good

10/10

Exceptional

05 Apr 2026

Thomas

Clean room and friendly staff.

Self

10/10

Exceptional

01 Apr 2026

li

Very nice

Family_with_children

10/10

Exceptional

29 Mar 2026

Martha

Clean room and the food was delicious I ordered dinner from the restaurant

Partner

10/10

Exceptional

27 Mar 2026

Evelyn

Everyone and everything was amazing !

Family

10/10

Exceptional

25 Mar 2026

Cheryl

Great breakfast, clean comfortable room.

10/10

Exceptional

19 Mar 2026

Kay

Their restaurant is well-kept and the servers are awesome. The food is delicious!

Friends_and_family Family

4/10

Poor

18 Mar 2026

Breanna

This was one of the worst stays at a Hilton I have ever had. Upon check in, I was assigned to a room that was 80 degrees inside. I first tried turning the thermostat down thinking maybe it’s been a while since anyone has occupied the room to change it. After 40 minutes went by and no change, I called downstairs to ask for a different room. But before I could even ask I was I interrupted and told “we’re going to send someone up right away. After another 10 min, a maintenance worker comes in to “check” the thermostat and then starts taking the wall unit apart and checking the HVAC in the room. The HVAC area looked very old as if there was mold and asbestos present! I finally demanded another room. The front desk staff member went to check the thermostat in the new room before I went in, and he told me “it’s set to 66 and the air is cool.” When I went in it was still very warm, and at first the thermostat in the new room didn’t even come on. It wasn’t until I fully inspected the room that I found an entirely different thermostat in separate corner which controlled the air. The room eventually cooled, but due to the heat I began to break out in hives and my hair was sweated out and ruined, which was an inconvenience for me because I had an event to attend that night. Overall, this is a very old Hilton that needs a serious makeover. As a Hilton Honors member, I will never return to this location again!

Self

10/10

Exceptional

12 Mar 2026

Cynthia

room was beyond what I expected, from the front counter to the bar the staff was A1.

Self

4/10

Poor

08 Mar 2026

Latasha

Well my stay was very boring. When I checked in with the room the television was not working. Stayed scrambled signal or off line. When I made the front desk aware they stated they knew and someone was on the roof fixing it then. But my television never recovered signal so I was stuck in a room with no entertainment all night and morning. That should have been a factor when checking in and personally I feel they should have done a check with all guests to make sure they regained signal. Makes me think I’m going to have to call and check for television service before booking a room again.

Self

10/10

Exceptional

06 Mar 2026

RETAJ

The hotel was perfect

Partner