Extended Stay America - Chantilly - Dulles

10/10

Exceptional

18 Jul 2026

Gabriel

Ok

10/10

Exceptional

11 Jul 2026

Cristian

Clean room

6/10

Pleasant

09 Jul 2026

Gabrielle

For the price and location, I would maybe stay here again. The interior hotel signs were wrong - no ice machine (contrary to the sign posted), lobby sign completely wrong and in the opposite direction indicated. Accessing basic kitchen supplies was an incredible hassle. You'd think it would be as simple as going down and asking. Nope. You can't get supplies when you check in. They want you to come down the next morning and indicate which supplies you will need and they will deliver them to you later. We came back to the hotel around 8pm, wanting to cook dinner and had to press the front desk lady to give us supplies, after she first decllined. I said, \"What's the point of having a kitchen, if we come back and want to fix dinner and have to wait until the morning to get supplies? We want to fix dinner!\" She then had to go \"talk to the manager\". We then did get the supplies, but it was like pulling teeth...completely ridiculous policy. Also, I got a weird rash on my lower legs from staying there, maybe there were fleas from previous people that had pets? That's the only other time that I've had rashes like that before. Other than these issues, it was a fine place to stay.

Family

6/10

Pleasant

05 Jul 2026

Troy

Staff were helpful and nice, bit it smelled like curry and wasn't the cleanest or well maintained very well.

Family_with_children

6/10

Pleasant

02 Jul 2026

Shila

Ac didn't work all that great, room was hot. Clean property and friendly staff

10/10

Exceptional

02 Jul 2026

Cristian

Muy cómodo y y tranquilo

Friends

10/10

Exceptional

02 Jul 2026

Todd

Love ut

8/10

Excellent

02 Jul 2026

Ryan

Comfortable bed for the price, clean room, kitchenette. Plenty of restaurants and shops nearby. If you’re traveling on a budget worth the stay. Just skip the grab n go breakfast, small “pastry”, small muffins, weak coffee.

Self

8/10

Excellent

30 Jun 2026

Luis

A little outdated

Partner

8/10

Excellent

25 Jun 2026

Chris

Staff here was great and friendly. we arrived quite late for a one-night stay. I am not familiar with the area but the parking lot itself was not very welcoming. There was like a pop up party or something going on. Several people smoking the devils lettuce and blasting music nearly 11pm. They had the building door propped open to come and go which felt a little unsafe. We didn't have any issues /run ins with the partiers and never felt unsafe once we got to our room. Parking lot is a little smaller and not too well lit. We found a spot right up front thankfully but if you have to park in the back corner be cautious. The 'breakfast' was only take away food and not much of a selection. Bed was comfortable for the night. Couch....not so much. I don't know if it would be a good set up for an actual extended stay. We just needed a place to rest for the night after landing at Dulles airport and heading to our destination the next day.

Partner

2/10

Poor

16 Jun 2026

Jason

Staff was no help. I ended up paying for a room for me and my wife. She got there b4 me and was told that I would have to come later and get my own key. Showed up and staff wouldn’t give me a key even though I showed my Id and had a reservation in my name. Then he goes to tell me that he thinks I’m a creep trying to sneak in and rape my wife. I ended up sleeping in my car. Never again

Partner

8/10

Excellent

14 Jun 2026

Nathan

Room was nice and clean enough. Bathroom was good. AC was really nice. The hallway smelled like food constantly though, and the front desk wasn’t always manned. Overall decent place especially for the price

Self

10/10

Exceptional

10 Jun 2026

Brian

The staff here was very helpful, the rooms were very clean as well. The refrigerator was already cold when we got there. There isn't much else to ask for really!

Family_with_children

6/10

Pleasant

04 Jun 2026

Timothy

na

8/10

Excellent

27 May 2026

Rajkumar

Cleanliness and maintenance was mostly good. Breakfast should definitely be better.

Self

2/10

Poor

26 May 2026

McKinzie

Staff was rude and unhelpful, I accidentally double booked and attempted to mend the issue immediately and they were not helpful or responsive, then when I got there they stated my room had been cancelled and was no longer available but they would not give a refund.

Friends

8/10

Excellent

24 May 2026

Robert

limited breakfast
stayed there 2 months for my job and had to ask each week for the room to be cleaned

Self

2/10

Poor

23 May 2026

Matt

Terrible place, I won't be staying again. Nobody staffing the place at night which has to be a safety issue. Cockroaches in the entrance to the lobby, just poorly managed will not be staying here again. Had I realized this is the one I never would have booked again, they've canceled on me before.... Just bottom of the barrel.

Self

2/10

Poor

23 May 2026

Mohamad

‏Not a good place to stay in.

Family_with_children

2/10

Poor

21 May 2026

jose m

Terrible experience, room wasn’t clean, subpar customer service worst of all they scammed us out of money after getting our car towed overnight and the staffs reason was that we didn’t have a parking pass on our car, then after asking for a parking pass the morning after they said they didn’t use parking passes there, next time staying at a reputable hotel, lesson learned

Friends_and_family Family

2/10

Poor

18 May 2026

Nathalia

Booked a room and it said check in ends at 1am, was there 11pm with 2 other families that also had to check in, and we waited over an hour trying to call front desk person, but no one were to be found, ended up sleeping in the car, very disappointed.

Partner

6/10

Pleasant

17 May 2026

Phyllis

The room was clean well maintained. The issue is the staff I forgot my watch in the room called the hotel no response, sent a message to the hotel still no response, talked to central reservation they tried to reach out to the hotel no response until now 17.02 on 17May I haven’t been able to get hold of the hotel.

Self

2/10

Poor

16 May 2026

Tanya

I like that there was a full kitchen. I don't like that there were no utensils, plates, cups etc. There was also no real breakfast and they dont give you enough towels and washcloths for the amount of people you book with.

Family_with_children

6/10

Pleasant

15 May 2026

Mike

The hotel was rated an 8 which was way overrated. I would give it a four at most. The room was clean but looked older and worn. Even though it is an extended stay hotel, you needed to go down to the front desk to ask for kitchen supplies (plates, glasses, silverware, coffee maker, etc). The room set-up didn’t allow us to watch TV in bed. The walls are thin as we could hear our neighbors all night long. The breakfast in the morning was your choice of a coffee with a granola bar, muffin or oatmeal. Unfortunately, no fruit or other breakfast options unless you purchased them from their pantry. It was convenient to an early morning flight at Dulles.

Partner

6/10

Pleasant

10 May 2026

Alicia

There was only granola bars and packaged muffins with coffee or hot chocolate. Really disappointed in breakfast. Was hoping for pancakes eggs bacon etc. Property was clean but had to park far from my door. Many people were hanging outside the entrance doors with loud music. Smell of pot was strong outside but not bad inside. Staff was nice but did not tell me i had another $50 charge to pay for deposit even after the room was prepaid for. They said they'll refund it after verifying the room is not tore up upon checkout. Alot of drug usage was going on in the parking lot. Honestly not bad for an overnight but sketchy and so disappointed in breakfast options (or lack thereof)

Friends_and_family Family

10/10

Exceptional

10 May 2026

Gregory

Just an overall really nice place, it was nice watching the airplanes fly over the building. Everything was wonderful.

Partner

6/10

Pleasant

07 May 2026

Robert

Could use more parking and updates.

Partner

6/10

Pleasant

05 May 2026

steven

They do not have a “breakfast” unless one calls a muffin or oatmeal packet breakfast. The room served its purpose but it was old. Couch was old and very uncomfortable.

Family

2/10

Poor

05 May 2026

No

Just coffee no breakfast
Room had a bad smell
Staff was never at the desk and was working very slow

Self

6/10

Pleasant

04 May 2026

Julie

The room was clean. That being said, I got there right at 3, and when I finally got my stuff unpacked and put away, I realized there was nothing in the kitchen - no plates, utensils, etc. I was told I needed to fill out a form and housekeeping would get me everything the next day when they were back on shift, it was only 4:15 when I called. Also, the tv wasn’t working, engineering was also gone for the day. The continental breakfast was small (just above mini) muffins and Nature Valley granola bars.

4/10

Poor

04 May 2026

Cheenu

The place was noisy in the night and microwave was not working.

Family_with_children

10/10

Exceptional

29 Apr 2026

Wahidullah

Everything was perfect

Self

4/10

Poor

26 Apr 2026

Chinzorig

This hotel is recommended a breakfast free but the breakfast was a complimentary and the worse one I’ve ever seen. Basically, it is drinks oit there, but a coffee is cold, no hot water. When I asked a hot water from a staff, she is a kind of annoying to do that.

Friends_and_family Family

4/10

Poor

25 Apr 2026

Audie K

The breakfast was characterize erroneously. Granola bar, muffins, oatmeal and coffee. Not good, not good

Self

10/10

Exceptional

23 Apr 2026

Sheilah R.

Spa weekend

Partner

6/10

Pleasant

16 Apr 2026

Michelle

The room itself was clean but on the older side. The rest of the hotel seemed shabby and a bit unclean. One of the front desk staff was very unprofessional. They were yelling on the phone to someone when I walked in, continued to cuss at them, and didn’t acknowledge me until after several minutes later. I received similar treatment when I checked out. The fact that there was multiple warnings about vehicles being towed for not having a pass, parking out of the lines and etc was also concerning. This hotel really lives up to “you get what you pay for” and is not on par with other Extended Stay hotels I have been to.

Partner

10/10

Exceptional

12 Apr 2026

Sherrie

Great place !

8/10

Excellent

01 Apr 2026

Veronica

The room was very nice neat & clean, the water was very low, but we managed i would go back yo stay

Friends_and_family Family

6/10

Pleasant

31 Jan 2026

Xhevat

This place is an average quality suite stay. The building is too old, and also customer service is not the best!

Leisure Partner

10/10

Exceptional

21 Jan 2026

Kevin

Absolutely wonderful experience and the hotel staff was amazing!

Leisure Family

6/10

Pleasant

02 Jan 2026

Carlos

Common areas smelled of weed. Its a good place for long stays. Simple, outdated and no details.

Leisure Family

6/10

Pleasant

18 Dec 2025

Mohammad

Ok but looks cheap

6/10

Pleasant

17 Dec 2025

Mohammed Fairozudeen

No amenities, nothing simple room. Far from public transport

Leisure Family

4/10

Poor

15 Dec 2025

parwaiz

When we arrived at hotel, no attendent was there for more than 45 minutes neither there was signed say call me this number. We stayed 2 days no room xleaning services, entire floor was smelling bad. Beds may

6/10

Pleasant

11 Dec 2025

Tone

No. Bad coffee. Food choices are meaningless.

8/10

Excellent

08 Dec 2025

Michele A

The kitchenette in my room could have been cleaner but everything else was good.

Leisure Self

6/10

Pleasant

09 Nov 2025

Verified traveler

Was required to pay a $100 CASH DEPOSIT. Would not accept cc. Had to travel to atm to get funds for this. Room had to be physically inspected before cash was returned

Leisure Family

10/10

Exceptional

30 Oct 2025

Lisa

Room was very nice and staff was very helpful and friendly. I would stay there again when traveling through the area.

Business Self

10/10

Exceptional

29 Oct 2025

Randy

Yes

6/10

Pleasant

22 Oct 2025

Suzanne

Okay for a quick stopover, but kinda dirty.

Self

4/10

Poor

16 Oct 2025

Kira

Did not appreciate arriving to my room being wide open when i got back from work the day after check in...maintenance changed the mirror in the bathroom with improper notice & got drywall dust all over my personal belongings including MY TOOTHBRUSH....was woke at 5am to the building fire alarm because someone burnt their breakfast....

Business Self

10/10

Exceptional

12 Oct 2025

Luis

Great

2/10

Poor

11 Oct 2025

Rita

Made everyone staying show id. Tv in middle of room ready to fall over. Parking if you go to dinner is out in the street. Desk service is not efficient. First stay room was not prepared for us No soap no shampoo. Kitchen in mode of being cleaned. I would not stay here again.

Friends_and_family Friends

10/10

Exceptional

09 Oct 2025

Jim

Although property seemed used it was very clean with friendly staff!

Business Self

2/10

Poor

04 Oct 2025

RITA

Mmmm

Friends_and_family Friends

2/10

Poor

03 Oct 2025

Pedro

One is supposed to buy with complete confidence with you and go safely to the hotel, but this particular hotel takes 50 dollars from you to enter, which they say they will later return.But if by chance you don't have them, you're left on the street because even if you've paid for your stay, they won't let you in.

4/10

Poor

01 Oct 2025

Glenn

The parking lot is small and we had to park on the street at our own risk of being towed. Great perk for customers. Tiny bar of soap. Tiny tiny bottle of shampoo. Room was decent. Toilet looked like a gorilla had beaten on it all night. Not worth what you pay at all.

Leisure Pet

8/10

Excellent

29 Sep 2025

Carmen

Parking is terrible.

Leisure Family

2/10

Poor

26 Sep 2025

Anirban

We were told expedia overbooked and they don’t have any room to accommodate us. So we had to find another hotel at 9:30 pm and pay extra to stay for the night.

Leisure Family_with_children

10/10

Exceptional

23 Sep 2025

Dan

Positive experience

Felt like home. Staff are friendly. Place is clean. Good for kids. Parking was pretty tricky, i had to park outside on the street as there were no spots available, and many others had to do the same.

Business

10/10

Exceptional

16 Sep 2025

Shari

Good for the money.

Staff was great, room was clean. The area was a little sketchy, but I just locked my door. Not particularly quiet, but it is right by the airport.

Friends_and_family Family

2/10

Poor

15 Sep 2025

Dina

Overbooked no space and I’m was charged

8/10

Excellent

14 Sep 2025

Timothy

This was a good option for a late night arrival at Dulles

4/10

Poor

13 Sep 2025

Ann

Avoid this location

Horrible odor in room

Self

10/10

Exceptional

10 Sep 2025

TIMOTHY

Great price for location

Business Self

10/10

Exceptional

06 Sep 2025

Hikmat

Perfecto

2/10

Poor

01 Sep 2025

Federica

If You Expect Basic Respect, Stay Elsewhere

Checked in at 6:30 p.m. to a non-smoking room that reeked of weed smoke. I reported it immediately. The front desk refused to offer another room and said I could leave for a refund — at 8:00 p.m., with no help and no apology.
When I explained I couldn’t sleep in that environment for health reasons, they refused to inspect the room, then called management, who never spoke to me. Instead, I was gaslighted — told I was the issue for being “too sensitive.” No support, no respect, just “leave or stay.”
I left, as instructed. The refund never came. I spent two months chasing it through Expedia and my credit card. The hotel ignored everything.

This is a hotel that hides behind policy, refuses responsibility, and does not care what happens to you once you check in. If I had children or older relatives with me, being kicked out at night would’ve been even worse. Shameful treatment.

My advice: Don’t risk it!

Business

10/10

Exceptional

26 Aug 2025

Stacy

Nice place

Leisure Family

6/10

Pleasant

25 Aug 2025

Aubrion

Good.

Business Partner

8/10

Excellent

15 Aug 2025

Xiao Dong

Easy reach air port and shop

4/10

Poor

14 Aug 2025

gaurav

Charged twice that is by hotels.com and Hotel

I booked hotel thru hotels.com and paid $115 but at the of checkin reception desk charged again $95 and mentioned that they did not recieve payment from hotels.com. when connected to hotels.com they asked recipt and bank statement but did not refund the amount by saying tha they could not connect to hotel. Its ridiculous that a hotel is listed in the hotels.com and they can't connect to it. I still did not get the refund.

Friends_and_family Family

6/10

Pleasant

14 Aug 2025

Verified traveler

Check in was a process….super slow! The hallway smelled like weed a lot! The beds were extremely uncomfortable! We only stayed for one night and thankful for that! Found bugs in the room when we were leaving.

Friends_and_family Family

10/10

Exceptional

09 Aug 2025

Hikmat

Great

6/10

Pleasant

05 Aug 2025

Zaheer

it was kitchen without Items regarding! small Bathroom!
could have been good Price paid

Leisure Family

2/10

Poor

26 Jul 2025

Sruthi

The whole building is stinking with drug/mariuana smell and it was scary

10/10

Exceptional

26 Jul 2025

Stephanie

accessible to the places I needed to go

Leisure Family

6/10

Pleasant

23 Jul 2025

Toni

The pillows were hard we couldn’t sleep on them the couches were old and itchy other was it was ok we called down to the front desk for kitchen supplies we had to then go pick them up and take out our own trash they told us to leave outside the door but never came then sent a letter saying don’t leave the trash in front the building it wasn’t us so I called she said it was for all the guest overall it was nice and safe environment

Partner

10/10

Exceptional

21 Jul 2025

angel

Very good place recommend

6/10

Pleasant

15 Jul 2025

Barbara

Did not have updated means to charge electronics. Had to go to desk in order to get hair dryer. Glad I noticed before morning. No hot water. Had to shower with cold water. Parking lot was very full and many large pickups made it difficult to park. Bed was comfortable.

Leisure Self

2/10

Poor

12 Jul 2025

Jorge L.

Horrible- Check in

I had the reservation paid when I arrived at the counter, they don't want to understand or understand or help me and they made me pay for the second time the night the person was not pleasant at all, he was very hostile. At all times it didn't help the company where I had made the reservation to validate it and the next day I checked out and unfortunately I had to leave without solving the situation

Friends_and_family Family

6/10

Pleasant

11 Jul 2025

Mohamed Ibrahim

Good

8/10

Excellent

02 Jul 2025

Stacy

Average

Business Partner

6/10

Pleasant

24 Jun 2025

KIMBERLY

Overall - adequate

The location was good - it was near good food, gas, and a reasonable drive into DC for sightseeing. But it wasn't very comfortable. The bed was hard a a rock. The place felt overall a bit grimy. We couldn't get more towels unless we brought a wet towel to the desk to swap it out - even though they did not provide enough towels for the number of people in our party. The key card would not open hallway doors, so we had to go back to the desk to reprogram everytime we left our room. The kitchen suite had no cups/plates/utensils, etc. unless you went to the desk to ask for them. The room felt very dark and the five pieces of 'art' on the walls were all mismatched and did not look like they belonged together. This is minor, but it speaks to the quality and cohesiveness of the hotel overall. The furniture in the living space in our room was not comfortable at all and after a day of sightseeing, I dreaded coming back because I knew it wouldn't be restful. For a room that sleeps six, there was not adequate seating for six in the room. I don't usually choose ESA hotels because the morning food offerings are wholly inadequate. After this stay I was reminded why I should continue to avoid this chain of hotel. On the whole, we were provided safe shelter for the night, but I definitely did not sleep well for two nights and did not leave feeling refreshed.

Friends_and_family Family

2/10

Poor

21 Jun 2025

Larry

Complete dump, the room stunk and in the hallway reeks of Marijuana usage

Business

10/10

Exceptional

18 Jun 2025

Vergil

Amazing staff, clean, comfortable, quiet

Business

8/10

Excellent

16 Jun 2025

Michael

The reception staff were very friendly and courteous. The manager asked us if we would change our room type due to an overbooking problem and we were happy to comply. When we checked into our rooms they were a bit smelly from the cleaning service and our floors were still wet, but no big deal. Our room was next to the main entrance and every time a new guest came in the entrance door slammed like an earthquake, so sleeping was a little difficult.

Friends_and_family Family

8/10

Excellent

15 Jun 2025

Concepcion

Room was clean and in good condition, the doors are not very disabled people friendly though and they are heavy. The morning breakfast could be better wasn't that great. Coffee was good though, overall not bad for the price.

Self

4/10

Poor

14 Jun 2025

Armalyn

There was stench in the corridors and halls to get to the rooms

Leisure Partner

6/10

Pleasant

10 Jun 2025

Raphael

Front desk never picks up the phone

Business

6/10

Pleasant

31 May 2025

Alyssa

The lady at the front desk did not listen to what we were saying and charged the wrong card for the security deposit. It took us fifteen minutes to check in because someone kept having to be called to fix issues with how we were being checked in. This included the fact the receptionist had to check if our room was okay. I reserved the room months in advance. I specifically got a non smoking room because I have difficulty with strong smells. As soon as we entered the building where our room was we were struck by a strong smell of weed. I had trouble breathing. When we got into the room, it was clear someone had just sprayed the room with air freshner instead of opening the door. We opened the windows and turned on the ac. It took forty minutes for the room to become bearable. The utensiles that were promised in the suite were absent. This was ridiculous.

Business Partner

8/10

Excellent

28 May 2025

Alicia

Clean property. Super close to the airport so there is plane sounds.

Leisure

8/10

Excellent

21 May 2025

Randy

Nice with some issues

The large burner element on the stove was broken and I reported it to the front desk, however it was not fixed. I will give a shout out to the manager for giving an $80 credit because of that. Another issue was we were given a third floor room and was told there was an elevator. The problem was it wasn’t working, which meant we had to climb the stairs and I have a bad hip. Outside of these issues, the room was very comfortable and roomy. We would recommend this facility in a moment.

Friends_and_family Friends

4/10

Poor

21 May 2025

Chris

Ugh!

Throw up stains and smell in the hallway right outside my door. Terrible. Gum stains in stairwell.

Business

10/10

Exceptional

20 May 2025

Sahar

All the staff are very friendly, the place was clean, and convenient

Business Self

2/10

Poor

18 May 2025

Jeff

I drove up to the property and decided not to stay there.

4/10

Poor

15 May 2025

Spriha

I stayed here for 5 nights. All the front desk people were very nice except the lady that checked us in. I found her very condescending. My friend was coming from different state, so he wasn't there to check in with me. She asked for his Id too, which i understand. I said that he wasn't here with me to give her id. She started being rude as if i was doing something wrong. She treated me like i was dumb. She kept saying police will come and catch us atleast 5-6 times in a very condescending way. It would be understandable if she said once or twice, but to keep repeating that in the tone she spoke in is very annoying. Even when i said he will come and show his id, she kept saying the same thing. I've never had this experience before, and i stay in hotels a lot.

6/10

Pleasant

12 May 2025

bahtiyar

It was ok

Leisure Family

2/10

Poor

11 May 2025

Karen

It looked nice on the outside but inside it was really dirty, smelled, and one of our rooms was so bad we couldn’t sleep in it and all 3 of us slept in one room. I think that someone previously had smoked in the room and they treated the carpet with something and it was so bad it triggered my friend’s asthma. He literally could not stay in that room. This morning he went back in there to make sure he had all his stuff and he said it smelled like covered up smoke. Disgusting. In addition, NONE of the elevators on the property work. We really enjoyed schlepping our heavy suitcases up 3 floors at 3 am. Would never stay here again.

Leisure Family

10/10

Exceptional

09 May 2025

steven

splurge

cheap in price. everything in room was fine.kitchenette, but no dishes. shower could use more water pressure. Good breakfast next door at bob evans. But lets be real, since rooms the are $30-$40 less than others nearby, you can splurge for breakfast or lunch, and it doesnt matter its only light roast in the lobby.

Business

6/10

Pleasant

01 May 2025

Verified traveler

Good location, large suite but not comfortable

While the suite was large, the bed was very uncomfortable. And there were no utensils or paper towels in the kitchen. I guess we had to advise them what was needed but I would expect a few basic items.

Friends_and_family Family