Name: Extended Stay America Fairfax – Fair Oaks Mall
Address: 12055 Lee Jackson Memorial Hwy, Fairfax, 22033, US

10/10

Exceptional

15 Jul 2026

James

Super helpful and nice staff, pretty large and really clean room

Self

2/10

Poor

25 Jun 2026

Kimberly

CIGARETTE SMOKE WAS OVERWHELMING!SHOWED 3 ROOMS AND THE NEXT MORNING TO SAY I WANTED TO CANCEL THE NEXT EVENING (WHICH WAS WITHIN MY RIGHTS) I WAS MET WITH CURSING AND THEN THE GENERAL MANAGER USED HIS KEY TO ENTER MY ROOM (6:45AM) WHILE I WAS GETTING DRESSED!! UNACCEPTABLE. I SHOULD HAVE CALLED 911. I THEN STAYED AT ANOTHER SISTER PROPERTY 1 MILE AWAY AND WAS DENIED A REFUND. THIS MAN SHOULD BE FIRED AND THIS PROPERTY DEMOLISHED. PEOPLE WORKING ON CARS IN THE PARKING LOT AND AFTER THE UNAUTHORIZED ENTRY NOT SAFE FOR SINGLE TRAVELING WOMEN!!

Self

2/10

Poor

23 Jun 2026

Kimberly

The WORST hotel in Fairfax and how it is still open is beyond me . If you smoke crack this is the spot for you ! Pitbulls in rooms .. people working on their cars in the parking lot . I was shown 3 rooms and the cigarette smell was insane and just trashed . The best part is when I went to cancel my reservation for the next evening and was met with some mean Black man who then used his key to come into my room while getting dressed cursing asking me to checkout. My job in life is to have him fired as that is completely unacceptable! This place needs to be demolished ! NOT SAFE FOR SINGLE FEMALES TRAVELING!!

Self

8/10

Excellent

23 Jun 2026

Harpreet

The bathrooms and the hallways or the corridors are smelly. Overall great property very well maintained and extremely helpful staff especially this guy Milan at the reception , always smiling always ready to help . The bathroom and the carpet smell in the hallways is a negative .

Friends_and_family Family

10/10

Exceptional

22 May 2026

Kori

Great quick stay

8/10

Excellent

17 May 2026

Janet

No utensils/equipment in kitchen. Breakfast meager. Room was nice. Need to upgrade room card maker to block already occupied rooms. A card to our room was issued to someone else.

Partner

10/10

Exceptional

16 May 2026

Grace

I was surprised to find a complete kitchen, which I didn’t need, but there was nothing in it by way of pans, dishes, cutlery, etc. If I’d planned to stay for more than one night, I wouldn’t have been able to fix a meal there.

Self

10/10

Exceptional

25 Apr 2026

Gregory

Gg.

2/10

Poor

22 Apr 2026

MARLA

I rented 2 rooms, 1 for my mother and 1 for me. We felt so unsafe due to their clientele that we stayed in the same room. They also allow smokers to gather right outside the front door entrance and smoke. There are no amenities. Very bare bones. If you are planning on an extended stay there are no plates/ glasses/ cookware which I thought was the purpose of a property like that. I will never stay there again. Do not recommend.

Family

8/10

Excellent

15 Apr 2026

Rhonda

Everyone was helpful and personable toward me during a difficult time I encountered with my employment situation. They were there to listen and offer advice.

Self

2/10

Poor

17 Mar 2026

deepa

Not good

10/10

Exceptional

12 Mar 2026

Torren

Clean Spacious Room, very nice

Self

8/10

Excellent

07 Mar 2026

Jennifer

Clean room , easy check in . Continental breakfast left a lot to be desired but overall stay was good

Partner

8/10

Excellent

25 Feb 2026

Diane

The staff was courteous.
The kitchen and refrigerator smelled.
I couldn’t get the room cool enough to sleep.
There was not a single kitchen item- coffee cups, silverware, etc.

Self

10/10

Exceptional

20 Feb 2026

Mary Bernadette

Great staff , rooms are spacious, updated designs

Self

10/10

Exceptional

03 Feb 2026

Shelley

The room was clean, comfortable and quiet. The staff was very polite and helpful. Would stay again if I’m in the area.

Friends_and_family Family

4/10

Poor

09 Nov 2025

kadeesha

The room we stayed in had these carpet, insect bugs that we were afraid of getting bit by one. The room smelled, just like if a man just left out of bed and spray colognes and the refrigerator had some miller beer left in it. we went to the front desk the staff called his manager, and she was trying to convince us that it was a ladybug. We had him come up to the room. He seen that I killed two, and they were not ladybugs she finally told him to change our room that was a little better. when we check out this morning, the manager was at the desk. She did not even speak about the incident or made sure we was okay or anything. The hotel was in a great location for where we were going for our event event.anything!else.terom.Shfinally

Friends_and_family Friends

8/10

Excellent

28 Oct 2025

Michael

Wasn't to happy with the bed, it was like sleeping on something cheep from IKEA. I ended up sleeping in the chair that was more comfortable

Business Self

8/10

Excellent

20 Oct 2025

Lucille

My room was fresh!

Business

4/10

Poor

20 Oct 2025

Sabah

The service is very poor. Breakfast is just coffee and a piece of cake. There is no coffee in the room or even in the hotel after breakfast.

10/10

Exceptional

16 Oct 2025

Sharon

I am impressed by the cleanliness of the hotel!

10/10

Exceptional

10 Oct 2025

Cassandra

Nice Stay

I would recommend staying for a short or long stay rooms kept clean, you have your own kitchenett to cook, great Staff, control your own air conditioning or heat in your room plenty of store and shopping with mall close by very convenient.

Business Self

8/10

Excellent

10 Oct 2025

Cassandra

Rooms clean, all the staff very friendly nice and professional, nice Laundry room, kitchen in your room to cook your own food a plus great place to stay for a short or long stay.

Business Self

8/10

Excellent

10 Oct 2025

Cassandra

The rooms are clean good housekeeping staff very friendly. The whole staff very helpful and professional. Temperature was great with self control air conditioning in your room yourself. Complimentary breakfast consist of muffins, oatmeal, grain bars, tea, hot chocolate nothing fancy just something to get your morning started, but you can always cook your own food, if you visit here ask for Milan he gives the best customer service.
Thanks to the whole staff for great service

Business Self

8/10

Excellent

10 Oct 2025

Cassandra

My stay was very good it was a business extended stay. The whole staff was excellent but one staff member stood out giving above and beyond service and I want to personally thank Milan for making my stay extremely comfortable so if you visit here ask for Milan he will make your stay even more comfortable like home,if I visit again I hope Milan is working always ready to greet you with a warm smile ready to help and pleasant conversation thank you again.🙂

The General Manager Sushma Baral Dahal is also available when needed and that's a plus thank you I would refer others if they are looking for place to stay in the area or visiting. 🙂

Business Self

6/10

Pleasant

03 Oct 2025

Kendall

Everything was good, bathroom was a little dirty. Overall would stay again.

Friends_and_family Family

8/10

Excellent

26 Sep 2025

Cassandra

Comfortable rooms rather for business or leisure time. I would recommend staying here if you just need simple comfort great place the extra friendly staff is a bonus.

Business Self

8/10

Excellent

23 Sep 2025

Cassandra

Hidden Jewel

The General Manager Sushma Baral Dahal and the whole Napoleon staff are very pleasant,polite and kind they will do everything in there power to make you feel like you are at home. All the men and females working house keeping much appreciation for all you do to make your visitors stay here nice. For a short stay or long stay I would recommend, I had an extended stay for a work assignment and my stay was great. Loved my view from my room right across from mall.

Business Self

10/10

Exceptional

22 Sep 2025

Louis

Easy check in and the bed was very comfortable. Looking forward to a good stay!

Business Self

6/10

Pleasant

15 Sep 2025

Arshad

Everything was good but took lot of time to check in.

Business Friends

10/10

Exceptional

09 Sep 2025

Cassandra

Work Assignment Stay

Great staff, kitchen in room to cook, Laundry on premises, excellent for short or extended stays. Very friendly professional staff I would recommend.

Self

8/10

Excellent

09 Sep 2025

Cassandra

I would recommend staying here, I was here for work in the area for an extended time and my stay was great no complaints very well kept,and house keeping very pleasant as well.

Business Self

8/10

Excellent

09 Sep 2025

Cassandra

Great place stay for Business or pleasure rather short or longer stay, very pleasant stay

Business Self

8/10

Excellent

29 Aug 2025

Cassandra

Great experience no complaints

Business Self

8/10

Excellent

29 Aug 2025

Cassandra

Convient stay

Great for business or pleasure long or short stay. Convient efficiency with kitchenette save money buy your food & cook laundry on premises convients of stores in mall in area great location to DC for sites

Business Self

8/10

Excellent

29 Aug 2025

Cassandra

Convenient stay

Good experience no issues I would recommend for a short or long stay very nice staff

Business

4/10

Poor

23 Aug 2025

Verified traveler

Disappointed

Breakfast is NutraGrain bars, packets of oatmeal, frozen packaged mini muffin with weak coffee and artificial unrefrigerated coffee additives no actual food or dairy. Thats only between 6-9:30 am after that no coffee available. No kitchen supplies no paper towels no free housekeeping unless staying over a week. Really dingy and not clean smelling linens. Bleach and soap please! No amenities available at front desk or for sale (toothbrush, shower caps, toothpaste etc)..Vending machines are outrageously expensive ($4.50 for a snack size chips?!) Laundry is $4.00 a small load for wash only? And there is no handicap entrance! Staff is the only shining light they are all very sweet!

Self

10/10

Exceptional

22 Aug 2025

Mohammed

-

8/10

Excellent

21 Aug 2025

Timothy

Very convenient but spotty wifi

Business_and_leisure Self

10/10

Exceptional

12 Aug 2025

Cassandra

I would recommend staying here for business or leisure time. The staff was very accommodating and pleasant

Business Self

6/10

Pleasant

03 Aug 2025

Mun

The hotel had some billing issues with Expedia, and I was on the phone et Expedia for about an hour until around 1am, all tired and uncomfortable. In the end, I had to cancel my booking wt Expedia and get refunded and paid the hotel directly. Such an unpleasant experience. Hope I’ll get my refund from Expedia soon . Thank you.

Leisure Family

10/10

Exceptional

31 Jul 2025

James

We will be back again.

Business_and_leisure Self

8/10

Excellent

28 Jul 2025

Cassandra

I ike that it was 10 minutes from my work assignment location convenient for me.

The nessasary things you need were given for the kitchen supplies so you can cook your own meals just buy your own food everyone was nice.

Business Self

8/10

Excellent

27 Jul 2025

Cassandra

Very convenient for me on work assignment also close to stores mall ect.
Internet to get computer work done business wise early morning coffee and breakfast treats oatmeal muffins tea hot coco, laundry on site & convenient to transportation to DC

Business Self

10/10

Exceptional

27 Jul 2025

Brandon

Excellent stay!! Great customer service and clean quiet and comfy hotel.

Business Self

4/10

Poor

17 Jul 2025

Eric

Room felt quite damp - sheets were wet and my clothes felt wet the next morning. Room had a very dank odor.

Business Family

10/10

Exceptional

16 Jul 2025

Charles

Short stay but beds are very comfortable and love the new smart TVs

Leisure Self

4/10

Poor

12 Jul 2025

Hunter

Bed had a damp feeling, vent above toilet dripped. Only problems we had.

Business_and_leisure Partner

10/10

Exceptional

11 Jul 2025

Wayne

Friendly atmosphere

Leisure Self

2/10

Poor

05 Jul 2025

Brenda

Only concern was the room smell bad

Family

8/10

Excellent

23 Jun 2025

Benjamin

The room was pretty decent and the staff was friendly. The room was clean, but we were there 4 nights and our room was never checked on so no fresh towels, the trash didn’t get changed, no sheet changes. The hot water was also non existent, we attempted multiple times through our trip and said something to the front desk and the gentleman was very kind and said he would try to reset it but the shower was practically cold. It was a good location for a good price, comfortable bed, quiet and convenient. Overall would stay here again but definitely needs improvement.

Partner

10/10

Exceptional

14 Jun 2025

Tony

Staff care, and location.

2/10

Poor

11 Jun 2025

Teresa

Breakfast was a bag of instant oatmeal. Shower was not hot enough with slight water pressure. Nothing in “fully stocked” kitchen…no utensils, no dishes, no coffee pot, no coffee, empty cabinets. Bathroom sink faucet was laughable . Do you review places before you endorse? Language barrier made it impossible to communicate.

Business_and_leisure Pet

10/10

Exceptional

07 Jun 2025

Tony

Friendly staff

Leisure Self

6/10

Pleasant

28 May 2025

Samantha

A place to stay

The hotel was very accommodating to my service dog. I was a little disappointed at the fact that they advertise having breakfast and when we got up on our first day, which is what we intended to eat the whole time we were there it was just oatmeal and hot water Not very much of a breakfast selection so I don’t know why they advertise that. Also, the bed was so uncomfortable. It was so hard to sleep.
It definitely was not worth the money that we paid for

Partner

10/10

Exceptional

15 May 2025

GRACE

the entire building smelled of cigarette smoke. I feel so bad for management. As I was entering through a side door, a woman was sitting on the step right outside the door - WITH THE DOOR PROPPED OPEN - smoking a cigarette.

Maybe management should post a sign that smoking is not allowed within 20 feet of entrance?

Business Self

10/10

Exceptional

13 Apr 2025

Ryan

Spontaneously wonderful and magnificent

Leisure Self

10/10

Exceptional

07 Apr 2025

krishna

Vey clean and functional place for the price. The AC was a bit noisy, but other wise, it’s ok for a nights stay.

Leisure Self

4/10

Poor

22 Mar 2025

Steven

What you’d expect from a 2 star place, if you just need a bed for an overnight it works

Business Self

10/10

Exceptional

18 Mar 2025

Khalid

Newly renovated clean and spacious rooms exceptional staff fast response great prices

Leisure Self

8/10

Excellent

01 Mar 2025

Raymond

Ok

Business Self

10/10

Exceptional

30 Nov 2024

Preston

Was a great place at a awesome price to stay at.

Business_and_leisure Family

6/10

Pleasant

18 Nov 2024

Bernard

Very ordinary

Self

2/10

Poor

16 Oct 2024

Verified traveler

No me gusto

El lugar es para pasar una noche y luego seguir a tu destino, la habitación estaba limpia pero tenia un fuerte olor a humedad, el baño esta muy limpio y con toalla. El edificio esta en remodelacion. El desayuno no es como las fotos que muestra la aplicación es un desayuno de pan y café frente a la recepción.

Friends_and_family Family

2/10

Poor

13 Oct 2024

Alenah

The AC if you put it on 60°, and then it would freeze, so all night long I had to wake up and turn it on and turn it off because I was either sweating or freezing, the fan was broken, the showerhead was broken and water went everywhere when you tried to take a shower, the spout or the water comes out on the bottom was broken, and the water pressure was so awful. I could barely get the shampoo out of my hair.

Leisure Self

8/10

Excellent

20 Sep 2024

kathy

the rooms was very nice and clean and check in was easy and so was check out.

Business Partner

2/10

Poor

11 Sep 2024

Luis

The bed was terrible

Business_and_leisure Partner

8/10

Excellent

07 Sep 2024

Christopher

Check-in was smooth and the front desk staff is fremedly. The room size is good, but the condition is bit old.

Partner

4/10

Poor

04 Sep 2024

Zakaria

Great location. Staff tries to do their job but not the most accommodating. It smells a bit in there and the carpet is really old, you can see and smell it. No room service, which means you have to bring your dirty towels yourself to get new ones.

Leisure

10/10

Exceptional

01 Sep 2024

Savaya

Fallah is one of thee best Hotel managers I have ever met!! He definitely goes above and beyond to meet your needs. Always willing to lend a helping hand no matter the situation. Definitely would recommend staying at this hotel location as long as he is manager here!! Salvacion and Malika have also helped out tremendously as well.

Leisure Partner

10/10

Exceptional

01 Sep 2024

Torres

Nice Rooms beautiful area safe ,

Business Self

2/10

Poor

25 Aug 2024

SriAppala

-

8/10

Excellent

19 Aug 2024

Scott

Good value

Clean, comfortable room.

Self

4/10

Poor

17 Aug 2024

Christopher

Not great

Had to rekey daily. Almost never anyone staffing front desk. \"Breakfast\" was grab and go snacks. Bed lumpy.

Self

10/10

Exceptional

05 Aug 2024

Savaya

Mr fallah and Lisa are amazing!!! I recommend staying at this hotel any day!!!

Business_and_leisure Partner

10/10

Exceptional

05 Aug 2024

Savaya

Fallah and Lisa are great if you want to be satisfied coming into a new town and looking for a place like home they will definitely make you feel welcome in any way they can!!!!

Business_and_leisure Partner

10/10

Exceptional

05 Aug 2024

Savaya

Lisa and Mr fallah are definitely amazing hosts!! There to help with any issue we had checking in or any issue we had being at there hotel. They will go above and beyond to satisfy there guests!! Truly professional and officiant individuals!!!

Business Partner

8/10

Excellent

03 Aug 2024

JOSE

All are good i am not conpley but shower barr it almost fail. Tub it drainin slow.desk light not work..lamp by bed side not work..bathroom wall ned some repair on drywall.ned fix for nex guest.thanks

Leisure

10/10

Exceptional

02 Aug 2024

Savaya

Mr fallah is a very good front desk hope. Very professional and willing to extend his self when needed by us as guests. I would recommend mr fallah have training for his other employees because we spoke to the gentleman taking out trash this morning and he said nothing in return. Mr fallah is the example that all the employees need to follow there.

Business_and_leisure Partner

10/10

Exceptional

27 Jul 2024

Savaya

Check in was wonderful mr Fallah was very professional with helping us. Other gentleman who stood over his back at our check in did not speak greet us or anything.

Leisure Partner

10/10

Exceptional

25 Jul 2024

Bradley

Nice

8/10

Excellent

17 Jul 2024

Sandra

A wonderful play fo stay.

From the minute we came in, the staff made us feel welcome. The man at the front desk was very kind and gracious. We were traveling with a small dog and he gave us a first floor room without our asking. Everything we asked for was immediately provided. Room was clean, beds were comfy, towels were nice quality and there was enough of them. All the appliances worked. The hotel is centrally located. The only downside, if any at all, was that the breakfast was minimal: oatmeal, granola bars and muffins. But I would absolutely, positively stay here again and probably will next year

Friends_and_family Family

6/10

Pleasant

15 Jul 2024

Meghan

.

10/10

Exceptional

25 Jun 2024

Gurinder

good

Leisure Self

2/10

Poor

08 Jun 2024

Jennie

Stay some where else

I have to be brutally honest. This was the worst hotel I’ve ever been to. There was trash under the bed, holes in the floor, hole in bathroom wall. The furniture had burn marks on them. Sheets were dirty. I’ll never stray from Hilton again. Do not trust these reviews.

Friends_and_family Family

2/10

Poor

05 Jun 2024

Binioube

Receptioniste terrible and disgrace

Business Partner

10/10

Exceptional

04 Jun 2024

Md Abdus

Customer Service excellent

8/10

Excellent

28 May 2024

David

Room had a terrible odor of cookeds fish from previous tenants. Staff did lend a deodorizer after requesting same, but never came to room to confirm problem solved or to resolve...

Leisure Partner

6/10

Pleasant

24 May 2024

Huseyin

It wasn’t clean enough.

4/10

Poor

22 May 2024

David

Bring Your Own Ice

The place did not have an ice machine. No cups in the rooms. But the lack of an ice machine is not cool

Business

6/10

Pleasant

20 May 2024

Debbie

Some cosmetic improvements / upgrades but drywall damage in bathroom, carpet needed to be replaced due to tear and stains.

Leisure Family

4/10

Poor

19 May 2024

Vaughn

The property looks great on the outside but the inside looks dirty and old. My room had an odor and you don't get room cleaning service. Also, getting clean linen is a hassle depending on who is working the front desk. I will not stay at an Extended Stay property again.

Business Self

2/10

Poor

09 May 2024

Manish

While booking they mentioned Breakfast, but when we checked in they had no Breakfast, just muffins and Tea or Coffee. Had I known this I would have choosen another hotel. Thats false advertising. I will be talking to my credit card company and my attorney to see what can be done

Business Friends

8/10

Excellent

27 Apr 2024

Dennis

Great location and convenient access to shopping center.

Business Self

10/10

Exceptional

21 Apr 2024

Monica

It felt like home

Business_and_leisure Self

10/10

Exceptional

21 Apr 2024

Eric

after an eight-minute drive, you're at the Vienna Metro station, and half an hour later you're in downtown DC

Business Self

10/10

Exceptional

11 Apr 2024

david

Was great stay

It was just average I was only there to get 6-7 horus of sleep nothing more.

Self

2/10

Poor

11 Apr 2024

Jamyra

Honest Review

Changed room 3x due to cleanliness
Room was not well maintained
Falah was wonderful he was accommodating but the room overall wasn’t good. They need to hire new cleaning staff and learn to wipe down the drawers walls and appliances thoroughly
It would also help if they would use Lysol and provide disinfectant wipes.
I wouldn’t stay again but I would like to add Falah was great!

Business

8/10

Excellent

08 Apr 2024

Daniel

It was pleasant, but my sleep wasn’t comfortable due to the pillows . The pillows were too small and too soft.

Friends_and_family Friends

6/10

Pleasant

31 Mar 2024

Tami

Not too bad....

Our room was adequate but was not worth the money I paid for the rom. I have paid less for a much better room. The bed was comfortable but the TV was loose on its post, the bathroom shower looked like it was going to fall out of place, there was not adequate grit to the shower floor to prevent slipping, and the remote control was missing. I had to go get one from the front desk. The positives were the friendly check-in, clean sheets and towels, and the location of the hotel.

Friends_and_family Family