Name: Comfort Inn Herndon-Reston
Address: 200 Elden St., Herndon, 20170, US

8/10

Excellent

15 Jul 2026

Victor

Good

Self

8/10

Excellent

15 Jun 2026

Susan

Our room was wonderful. The only complaint I have is with the bathroom It really needed towel bars.and our last 2 there was no syrup for the waffles.

Friends_and_family Family

10/10

Exceptional

20 May 2026

Stanley

Staff is courteous and helpful so no complaints there. Property overall appears a bit worn down, interior is clean but trash is visible in the parking lot. Room is clean and pleasant but dryer in guest laundry is not working properly, clothing was still damp after two drying cycles. Breakfast wasn't especially appealing. Hot waffles were OK but other hot food items looked quite nasty.

Self

8/10

Excellent

17 May 2026

Edward

The breakfast was only so-so, Waffles were great but the eggs were cold. The room was clean and the one problem I had was fixed immediately by staff. the air conditioning was more than adequate. over all it was a pleasant stay.

Partner

2/10

Poor

17 May 2026

Franklin

Muy mal nos quedamos y en la bańera estaba llena de pupu no entiendo como no revisan una habitación antes de darla

6/10

Pleasant

12 May 2026

Franicis

Breakfast is terrible. The corners in the room were not clean. Bathroom was suprisendly clean and checked it with Ultra violet light. Pillows are cheap materials and old and smelly. I had to cover it with a towel. Behind the desk was a red t-shirt forgotten by the prev. occupant.

Self

8/10

Excellent

11 May 2026

Faizan

Staff not so hospitable however the property and location overall were good for a 1 to 2 night stay.

Self

10/10

Exceptional

29 Apr 2026

Sujan Reddy

Good

10/10

Exceptional

17 Apr 2026

Jennifer

Great stay near airport.

Self

2/10

Poor

12 Apr 2026

Samuel A Torres

Horrible customer service

10/10

Exceptional

07 Apr 2026

Doris

The breakfast there was great.

Partner

4/10

Poor

30 Mar 2026

Bridget

The AC/Heater is old, I hardly slept because it was so loud. The bathroom needs a major upgrade, leaky faucet, chipped paint in the tub. My room was unfortunately near the lobby so there was a lot loud conversations, both there, outside my door and parking lot

Self

10/10

Exceptional

25 Mar 2026

Kranthi

Good hotel at effort able price

Self

10/10

Exceptional

06 Feb 2026

Loretta

Room was very clean. building was clean. Front desk staff was very helpful

4/10

Poor

29 Jan 2026

Jim

Staff was great but had a large hole in the bathroom ceiling with black mold everywhere

Business Self

10/10

Exceptional

28 Jan 2026

Adell

I had a fabulous experience with my stay here. The service was excellent and the breakfast was the best.

Self

6/10

Pleasant

20 Jan 2026

Farzana

unfortunately i was out of hotel in breakfast time.

Leisure Family_with_children

8/10

Excellent

09 Jan 2026

Vicky

Clean room, only complaint was the room was cold. Had to turn up to 80 degrees to get comfortable. Heater ran loudly every 30 seconds.
Bed was comfortable. Quiet except for heater.
Will stay there again if needed.

Business Partner

10/10

Exceptional

23 Dec 2025

Marcelo

The room was very clean; the staff was attentive, nice, and polite; breakfast was plentiful and included a variety of items. Excellent. Special thanks to Nina, who managed the front desk and was always very friendly and helpful.

Business_and_leisure Family

10/10

Exceptional

21 Dec 2025

Henry

This was perfect

6/10

Pleasant

10 Dec 2025

Jolene

There was a very strong paint smell in my room and weed smell in the hallways.

8/10

Excellent

04 Dec 2025

Peter

Room refrigerator was loud and room was too cool but clean. Parking lot had broken glass on pavement. Free breakfast was ok......but eggs were instant. Tasty bagels. We got what we paid for. Not exactly the Waldorf.

4/10

Poor

03 Dec 2025

Ashley

Bugs. I brought my dinner in and roaches came out immediately. Limited channels and no smart TV options.

10/10

Exceptional

01 Dec 2025

Goldie

I was very pleased with my stay. My only issue was the very, limited channels that were available.

Leisure Self

10/10

Exceptional

29 Nov 2025

Victor

Yes

8/10

Excellent

29 Nov 2025

Edward

Our stay was excellent. The only complaint was that the wifi was sub par. It was slow and kept cutting out. The breakfast was better than I expected and the staff in general was friendly and helpful. I especially liked the fact that they had coffee ready for us when we arrived.

Friends_and_family Family

2/10

Poor

20 Nov 2025

Ted

I believe that I should be refunded the full amount. I killed 4 bugs in the bathroom (I believe cockroaches) and 2 on the ceiling. The sheets appeared NOT to be fresh, the sink in the bathroom did not drain. The \"hot\" water was only warm. I am happy to have someone call me as this place should be banned from availability, and I would appreciate a refund as could hardly sleep with the threat of bugs crawling on me. 214-914-3908. Ted Wlazlowski

Business

10/10

Exceptional

18 Nov 2025

JaLisa

Room very neat and clean. Spacious, quiet, and warm comfortable beds.

Business_and_leisure Partner

4/10

Poor

07 Nov 2025

Rachel

The room smelled like smoke. The comforter had a small cigarette burn. Someone was smoking in the elevator.

The front office staff, housekeeping, and kitchen staff were great.

Friends_and_family Family

10/10

Exceptional

05 Nov 2025

Marianne

Very good staff, cleanliness, breakfast etc

6/10

Pleasant

31 Oct 2025

JOSEPH

...

Leisure Pet

8/10

Excellent

29 Oct 2025

Aleksey

Older building, but rooms are updated and in a good condition. Good value for the money

4/10

Poor

25 Oct 2025

Mary

Website says dining, but you don't know it is delivery only. Room was dask, not much light. Won't stay or recommend.

8/10

Excellent

16 Oct 2025

kathie

Good

Not the newest but sufficient.

Self

6/10

Pleasant

13 Oct 2025

Nancy

Entry doors left open - not secure. Paper thin walls. Dirty hallways. Bed comfortable

Friends_and_family Family

10/10

Exceptional

09 Oct 2025

Patricia

beds and bathroom were way too small

Leisure Family

10/10

Exceptional

08 Oct 2025

EMMANUEL KANYINDA

Nice place

8/10

Excellent

06 Oct 2025

Brian

NA

Partner

8/10

Excellent

04 Oct 2025

Adrienne

The hotel was nice. It was clean nicely appointed and the staff allowed us to check in a little bit early to attend an event, which we appreciate it. Breakfast was good in the area was clean and there was enough space for everyone. Front desk check in was quick. Our hotel room was Modern, offered USB ports next to the bed which was very convenient and the floor we were on was quiet. There was plenty of shopping nearby. My only complaints is the water didn't get very hot, but it was warm enough to take a shower and the air conditioner was loud to me. Other than that our one night stay was pleasant and we would choose to stay there again, but I would take a look at that unit because clicking on and off at night in the level of sound that it creates can wake you up. For the price it was a good stay.

Partner

8/10

Excellent

29 Sep 2025

BARBARA

Staff is very friendly

Leisure Self

8/10

Excellent

29 Sep 2025

Barbara

Noisy weekend nightlife next door with police and security shooing people away at 3am

Leisure Self

6/10

Pleasant

17 Sep 2025

James

Not as nice as I expected.

8/10

Excellent

17 Sep 2025

JoAnn

Serviceable - great location and clean

Great location, very clean room and facilities, outside of building getting a bit tired. Parking in front was very tight. My fan on the air conditioner ran all night, even after I raised the temp and lowered the fan on the wall unit.

Business

4/10

Poor

17 Sep 2025

Sherif

This property is very old. In bad need of upgrades the floors were not even. Needs upgrade or tear down for new one. very very outdated old stuff

Business Family

4/10

Poor

09 Sep 2025

Chris

Ugh

No hot water at the sinks. Trash in stairways.

Business

10/10

Exceptional

07 Sep 2025

jack

The Room was Very Comfortable

Leisure Self

10/10

Exceptional

31 Aug 2025

Dora Alicia

Good

8/10

Excellent

28 Aug 2025

Outtum

The night-duty staff member came in my room to figure out where the noise came from.

The following day, the housekeeper cleaned the bathroom.

Leisure Self

10/10

Exceptional

05 Aug 2025

Daniel

Nice place to stay for one night. Close to the airport

Friends_and_family Family

4/10

Poor

29 Jul 2025

Julie

It was ok, but little to no hot water, and front-facing staff spoke not enough English to answer guest questions. Tiny bathrooms.

Leisure Family

8/10

Excellent

24 Jul 2025

Jeffrey

Very nice clean atmosphere. Quiet and inviting fragrance throughout the hotel. Including the rooms.

Business

6/10

Pleasant

24 Jul 2025

David

Fine, a little grimy and smelled like pot. Average cheap hotel, but I was pretty pricy for what it was. Not my favorite stay.

Business Self

6/10

Pleasant

22 Jul 2025

Verified traveler

The first room had a strange odor. Our door key card wouldn’t work the second night, had to get new key cards. No one was at the front desk when we wanted to checkout. It took 15 minutes to find the person. No explanation or apology was provided.

Partner

8/10

Excellent

20 Jul 2025

Gregory C

For clean, no frills accomodations in the greater DC area this is my go-to place to stay. Very close to Dulles Airport and mass transit.

Business Self

6/10

Pleasant

20 Jul 2025

Patricia

Good location, average room, nothing special. Bathroom door hit the shower rod, the bath sink looked like a small bath tub and too up all the available counter space. Toilet not functioning well. A/C was good.

Business_and_leisure

4/10

Poor

17 Jul 2025

Robert

There were bugs in my room

Business Family

2/10

Poor

09 Jul 2025

Karen

Was yelled at by staff

Friends

10/10

Exceptional

09 Jul 2025

Shanita

Stopped here overnight while driving through Virginia. Room was very clean, staff was friendly and loved the location. Lots of restaurants, shops and everything was in walking distance. I would definitely stay there again!

Leisure Family

8/10

Excellent

06 Jul 2025

edward

only problem was key to open door, had to be. reprogramed daily.

Friends_and_family Family

2/10

Poor

30 Jun 2025

George

TV did not work at all. Stayed 2 night. Front desk offered another room in the afternoon when we are not there. 1st night and secod day until 2 pm they could not give a room. Cafeteria area, front desk and hall smell bad in addition some one vomited in the cafeteria area and smelled so bad.

Leisure Family

8/10

Excellent

22 Jun 2025

Dedra

Check in went well. Room is adequate. Air conditioning works good and tv has lots of options. Are around hotel appears safe.

Business Self

8/10

Excellent

14 Jun 2025

Nikolaos

Pretty run down.. had to change rooms due to a few issues but second room was fine.. ice maker was out of order.. but the free breakfast was pretty awesome

Leisure

6/10

Pleasant

08 Jun 2025

vivian

Treadmill broken

Partner

2/10

Poor

08 Jun 2025

Verified traveler

Not worth staying at the hotel

4/10

Poor

04 Jun 2025

Verified traveler

Not the most comfortable

Shower water didn’t get too warm and the air conditioning was hard to figure out at first and was completely off when I arrived.

Business

10/10

Exceptional

31 May 2025

Nicholas

It is an awesome place to stay at.

10/10

Exceptional

28 May 2025

Tethys

As expected

Very good. Room was clean and ready for us.

Friends_and_family Family

2/10

Poor

25 May 2025

Tinu

Rm 208 bed has a sink hole in the middle

Leisure Partner

2/10

Poor

25 May 2025

Chuyin

I don’t usually comment but this hotel is so terrible I have to write something. I lived in room 236 last night. I arrived at 10pm and there was only one front desk. It costs me 20 minutes to check in. Hotel inside is old and dirty but with this budget what can I expect. One hair on toilet floor when I entered room. Room is freezing cold and wet. The most important is some Latino people came to the parking lot at 1am morning, playing loud music non stop. Racing car making a lot noise. This whole thing continued to 4am morning. I called front desk, he said he cannot do anything. He seems like know those people. I said I cannot sleep in this noise. This is crazy. Then he says he will go take a look and never called me back. I have to stay with this noise to sleep. Today I am so bad energy, I cannot enjoy my trip. Because I barely sleep last night. This is my first time leave bad reviews. I had such a bad experience.

Leisure Partner

4/10

Poor

24 May 2025

Dominick

Ice machine not working second time here and the ice machine was working then either breakfast was terrible. Phone was cold bread steel

Business

8/10

Excellent

24 May 2025

Verified traveler

Good hotel

Genuinely not bad, but too old and too busy place. Key card not working for side doors entering the building. Good things were white towels and powerful shower head.

Business

8/10

Excellent

22 May 2025

Miranda

Affordable and very pleasant staff.

Tip your housekeepers! They don't get paid enough and they work hard. This hotel is clearly a budget hotel and it's not all that run down. I've seen worse. The price was very affordable and they had a gym that was a bit beat up and smelly, but they had a cable machine! I really can't complain at the low price.
They had breakfast in the morning. That is decent if you eat that sort of thing. The staff were very friendly. The location is great and within walking distance of many restaurants and grocery stores. Their rooms have microwaves and refrigerators and again, I can't complain for the price.

6/10

Pleasant

22 May 2025

Stephen

Our room was very dirty. There was dirt and grime on the walls and trim and unwrapped, used soap in the shower. The main hallways reeked of marijuana

Business_and_leisure Partner

8/10

Excellent

20 May 2025

Michael

NICE!

Leisure Family

10/10

Exceptional

18 May 2025

Edward

great stay

We had an excellent stay, the staff did a great job of accomadating us. Will return in the fall.

Friends_and_family Family

6/10

Pleasant

18 May 2025

Robert

Bed was comfortable. Room clean (but rug dirty or needed to be replaced)..Breakfast was good ....cleaning staff were very sweet.
We booked a one king bed room but we were given a room with two double beds and when we inquired they said they were totally booked and had to move things around. Parking spaces were very narrow. Two people in the next room we're having what sounded like a bad argument. We reported it and the main desk said they were aware but these two women were loud talkers...we had a good laugh about that.

Leisure Partner

10/10

Exceptional

16 May 2025

Ernestina

My stay was comfortable and comforting given the emotional state that I was in—visiting town to see my dad, who suffered a medical emergency. Not only did Nina and the front desk staff show compassion and stellar customer service, they showed genuine humanity and care during a very difficult time. Their kindness made a huge difference, and I’m deeply grateful for the way they went above and beyond to support me.

Family

10/10

Exceptional

14 May 2025

colin

Tbe toilet seat was cracked and the bathroom sink fawcet was loose.

Leisure Partner

8/10

Excellent

14 May 2025

Clifford

Clean and quiet

Leisure Self

8/10

Excellent

13 May 2025

Maung Maung

The room is cleaned. The breakfast was so generous with many items. The only glitch was our room key card did not work the next day but the front desk staff fixed the problem. We will come back to stay again.

Leisure Family_with_children

8/10

Excellent

11 May 2025

beth

Personnel @ front desk most helpful & attentive!
Unfortunately, this a.m., l discovered, that the frig freezer was broken when l went to retrieve my dry ice packs & they had defrosted; l alerted the front desk gal @ checkout.

Except for that, both the sitting & bath rooms were clean & comfortable

Business_and_leisure

4/10

Poor

11 May 2025

Shadiah

Place was too noisy any it had smoke odors in the air

Leisure Partner

10/10

Exceptional

10 May 2025

Adam

There were a lot of homeless people out front and the but the room is nice and clean

Leisure Partner

10/10

Exceptional

09 May 2025

GERALD

The room was little dim (I was trying to do some work). I managed to prevent myself from taking the lampshade off of the desk lamp. The breakfast included sausage, eggs, fruit, juice, bread and I just did not want to eat it. But it was there if you needed it. The hotel is really old and the hallway rug seemed pretty worn out. But if you just need somewhere to stay for a day or two, there are plenty of restaurants around, like Anita's

Self

10/10

Exceptional

07 May 2025

Jonathan

If going to Reston, this hotel is very convenient. We walked into the main shopping district for dinner and shopping. It was a mile walk but great sidewalks and easy crosswalks to get across some of the busier side streets. The breakfast buffet was better than expected and when they ran out of items, they cooked up more. Bed was comfortable. I'd stay there again for half the price of the hotels right in the middle of Reston.

Business_and_leisure Friends

10/10

Exceptional

07 May 2025

Kati

The gentleman that works the evening shift is truly exceptional!

Business_and_leisure

10/10

Exceptional

04 May 2025

Rochelle

Staff were friendly and helpful.

Business_and_leisure Self

6/10

Pleasant

03 May 2025

Jayne

I gave this property 3 stars, only because it was quiet, and the gentleman gave me a free upgrade when I checked in. Otherwise, it would’ve received 1 star, at best. We got to the room and it was a jacuzzi suite, which was super nice of him! But, the jacuzzi did not work. There’s a fridge, but that was running at about room temp. We did get a great nights sleep. When I went to check out, I told the lady at the desk, who seemed irritated that her doomscrolling on her phone was interrupted. All she told me was that she will let maintenance know… no apologies, nothing. It was a free upgrade so I couldn’t ask for any money back, but…… I guess that’s how it goes.

Leisure Pet

8/10

Excellent

03 May 2025

Christopher

OK for a short visit.

Very comfortable bed. Clean enough. Shower was a downer, low flow, took a long time to get hot water.

Business

4/10

Poor

03 May 2025

Kanlayawat

There is a lot of dust on the floor. I have trouble breathing.

Business_and_leisure Partner

8/10

Excellent

02 May 2025

Verified traveler

Great Front Desk Staff

I arrived after 3am and left before 7am. Staff was very helpful and professional (Lisa).

Self

8/10

Excellent

02 May 2025

Bryan

Comfortable place to spend the night

10/10

Exceptional

01 May 2025

Maria

They recently renovated and the hotel looks great. Staff also very professional.

Business

6/10

Pleasant

28 Apr 2025

Lacrecia

Dirty carpet,lumpy beds

Leisure Family

8/10

Excellent

27 Apr 2025

Tonya

Grass was not mowed... trash in flowerbeds

Business Self

2/10

Poor

27 Apr 2025

Doreen

We were here for an event and stayed for 2 nights April 25-27,2025 and experienced the following:
1) the tv remote did not work
2) had to reset both door keys 3 times which was frustrating when you are tired and cannot get in at night.
3)room smell moldy and affected my husband asthma. Not sure if it has to do with the air conditioning being off when you checked into the room.
4) no food left for breakfast if you come after 8 am even though it is from 7-10 am.
5)no towel at night. Was told you have to wait until the next morning.

Leisure Partner

8/10

Excellent

27 Apr 2025

Manoj

All good.

Business_and_leisure Self

10/10

Exceptional

26 Apr 2025

Patty

We stayed here because it is very close to Reston Hospital where my husband had surgery.