Homewood Suites by Hilton Dulles-North/Loudoun

10/10

Exceptional

11 Jan 2026

Carlton

Yes

Leisure Family

2/10

Poor

06 Jan 2026

Jane

Short staffed. Door lock was broken in first room.

Self

10/10

Exceptional

05 Jan 2026

Andre

Clean room, hot water worked fine good, quiet, very central, and 24hr gym that was available

Leisure Self

4/10

Poor

02 Jan 2026

Adam

No outdoor lights to show where main entrance is; keys didn’t work (repeatedly) and had to change rooms; heat didn’t seem to come on until day 3! Staff were as helpful as they could be but hotel systems let them down.

Leisure Family

2/10

Poor

27 Dec 2025

Monica

Family of 6; 2 adults, 4 children. Our room had ROACHES and we saw a mouse in the stairway and one that was probably dead on the steps. We were moved to another room on the other side of the hotel and that room had pet snacks (or something) on the carpet. We decided to move to another hotel. Unfortunately, Hilton nor Expedia were willing to reimburse us for at least ONE night for the trouble of having to uproot our family through no fault of our own. As with any stay when you travel, you expect a clean, comforting property. We received an apology from both parties and Hilton offered 20,000 rewards points (is that even enough for a one nights stay anywhere?) and a discount at this property in the future, which will NEVER happen. Very disappointed.

Leisure Family_with_children

2/10

Poor

16 Dec 2025

Donald

My reservation was canceled 20 minutes before my arrival via email. Absolutely ridiculous

Business_and_leisure

10/10

Exceptional

24 Nov 2025

Chauncey

Room was large

Leisure Partner

8/10

Excellent

23 Nov 2025

Trever

Breakfast was good.

10/10

Exceptional

13 Nov 2025

Bruce

good

Business Self

2/10

Poor

09 Nov 2025

Lauren

Service is lacking. Took forever to check in. The toilet clogged while we were staying here and it took over 2 hours to get a plunger. Pet fee is listed at $50 per night on here and the hotel insists it’s $75. Even showed them that it’s listed as $50 on here. When we were trying to check in there was not a front desk attendant for 15-30 mins. Once we finally got a room the door would not work. The front desk attendant made it seem like our fault and said she didn’t know if they had another room for us… during this whole situation and stay the customer service was lacking. The door problem was out of her control but from a customer service perspective it was handled extremely poorly. I have stayed at lots of Homewood Suites and this was not a standard experience.

Partner

2/10

Poor

03 Nov 2025

Jennifer

Alex, the evening man with the pony tail that checked us in was horrible to start. He was not at all helpful and did not provide any type of front desk support. Sheets took two calls within an hour and a half to come up. No one was available at the front desk in the 10-11:30 hour and I had to go next door to get assistance. That is where Alex was hiding. I had to let him know that my 8 year old daughter closed the bathroom door while the door was locked, and we were unable to access our bathroom. He said he would send someone but no one ever came. After an hour, the night manager was on and I had to get back out of bed to retell him what happened. He let me know that no one told him, and that we could either wait until 7am to use our bathroom, or move into another room. Mind you, mmm children and I had to be awake at 6:30 am the next morning. We moved in the
middle of the midnight hour, and my would com

Friends_and_family Family

8/10

Excellent

27 Oct 2025

Barry

The bathroom door in Suite 200 can lock by pushing it full open to the wall. It did not impact us, but should be resolved. The Embassy Suites' Made to Order omelette was exceptional. Monday breakfast at Homewood had several less items than weekend breakfast; no walnuts for oatmeal, no packaged danishs, kind of a letdown.

Leisure Partner

10/10

Exceptional

26 Oct 2025

Joe

Good breakfast selections. Comfortable beds. Very nice rooms. Overall a great place to stay.

Leisure Family

8/10

Excellent

21 Oct 2025

Arrikka

Clean room

10/10

Exceptional

14 Oct 2025

Michael

clean room

Leisure Family

10/10

Exceptional

07 Oct 2025

Steve

The breakfast was great both mornings. We even saw some white tail deer at the end of the parking lot. The staff was very polite and accommodating.

6/10

Pleasant

05 Oct 2025

Maria

Surprised we had to pay for parking, never did that before

10/10

Exceptional

02 Oct 2025

Peggy

Room immaculate and staff efficient and friendly

Leisure Family

10/10

Exceptional

28 Sep 2025

Miguel

Did not bring a pet, although there were a couple of k9s that seemed very happy, and my wife, whose a kid at heart was very fund of the the establishments.

Leisure Family

8/10

Excellent

27 Sep 2025

Dara-Lynn Van

Na

Leisure Family

10/10

Exceptional

26 Sep 2025

Katie

Nice and quiet. Good good strip mall close by

Business Self

8/10

Excellent

22 Sep 2025

John

The was a small issue with my reservation that the staff quickly helped me with. Other than that it was an excellent stay.

4/10

Poor

17 Sep 2025

Jacob

No customer service was offered. When told Cheetos were left by the the beside table, and that a phone was not working. Both broken phone, and Cheetos stayed for the entire visit. Toilet ran all night, no one at either desk for more than 2 hours. Was forced to turn off toilet at the inlet value.

Business Self

10/10

Exceptional

16 Sep 2025

Duane

.

Business

10/10

Exceptional

14 Sep 2025

Bruce

Great

Business Self

10/10

Exceptional

09 Sep 2025

Harriette

Clean and spacious.

Leisure Family

4/10

Poor

08 Sep 2025

Veliko

You can hear anyone in the room upstairs. Walking, talking ... any physical motion. Also, the noise from the airplanes is significant. I had to check out 4 hours after check in.

10/10

Exceptional

07 Sep 2025

Louis

Place was clean and comfortable.

Leisure Family

8/10

Excellent

02 Sep 2025

Caro

Service was good, however we had a hard time getting into our room

10/10

Exceptional

29 Aug 2025

Verified traveler

Love Homewood!!!

Wonderful suite! Very comfortable and great breakfast !

Partner

10/10

Exceptional

14 Aug 2025

Michael

We were in town for a wedding. Our room was very spacious, had a nice kitchen, comfortable beds, and was clean. Our room was very quiet in spite being near the airport. We didn't hear any noise from planes overhead while inside. The breakfast was good with plenty of options. I would highly recommend this hotel.

Leisure Family

6/10

Pleasant

12 Aug 2025

Nasser

An hour to check in. Initially told the credit card is not going through (already pre paid on Expedia). Showed them reservation receipt in the Expedia app. Then, I was told that their system down. Totally unacceptable for a Hilton brand hotel to not have a contingency plan to check in customers.

Airplane noise is VERY bad.

Business Self

10/10

Exceptional

10 Aug 2025

James

Place was huge. Got a king with pullout coach. Clean. Good restaurants in walking distance. Very convenient

Business_and_leisure Family

10/10

Exceptional

08 Jul 2025

Motahara

Rooms were clean and hotel was quiet. Love the outdoor pool and breakfast selection was great

2/10

Poor

22 Jun 2025

DVPrasad

This is terrible stay at the hotel,
Management, Room Services, Breakfast is too worst , Worst experience staying at this hotel, even we try to request Expedia to cancel and refund the money but it did not happen. We choose Expedia choose which is not correct.

Leisure Family_with_children

8/10

Excellent

22 Jun 2025

Walter

Decent digs. Good night sleep. Great breakfast. Only thing I wish wasn't so scarce were the luggage carts. Never found one.

Leisure

8/10

Excellent

19 Jun 2025

Alberto

The hotel was pretty decent , continental breakfast is pretty good .. but it was the same food every day .. overall me and my family we satisfy

Friends_and_family Family

2/10

Poor

15 Jun 2025

Jeffrey

Terrible service.

Friends_and_family Family

2/10

Poor

03 Jun 2025

Chris

No desk agent - had to walk over to embassy suites - told them I accidentally made the reservation for a week out and I needed to cancel the one a week out and book a new one for that night, still no cancellation of the accidental booking and no response from the hotel - when you call the front desk it just rings and rings and rings no matter if you call the embassy suites or the Homewood suites - I will say the women who checked me in was incredibly nice and kind but I am very disappointed my reservation cancellation wasn’t handled

Business Self

10/10

Exceptional

02 Jun 2025

Sean

Connected to the embassy suites. The Homewood is very dog friendly. Many dogs there.

Leisure Family

10/10

Exceptional

22 May 2025

Forest

It was a great stay!

Business_and_leisure Self

10/10

Exceptional

14 May 2025

Bill

Everyone was very nice. Breakfast was good.

Leisure Family

10/10

Exceptional

10 Apr 2025

Samuel

The property was very nice. Great value for the price. The suite was more than what I could have asked for. Staff was very helpful and courteous. Great location!

Business_and_leisure Self

4/10

Poor

02 Apr 2025

Joshua

No help!

Upon entering hotel, no one was at the front desk and we had to wait. Once in the room we discovered there were no towels in the bathroom which required another lengthy trip to the front desk. Once again no one was at the front desk. A sign directed us to walk down to the connecting hotel for assistance.

Friends_and_family Family

6/10

Pleasant

30 Mar 2025

DaDresha

Anytime we travel we always look for bedbugs because we know how common it is to get them and very glad that we do as we found one (dead) in the pull out sofa bed. Explained to front desk and they quickly gave us a new room. The new room was bug free (I hope anyway) but it was not the cleanest. It had built up dirt and oil on the surfaces. There were no extra bedding for the pull out couch so we called down for it but it was never brought up so had to physically walk down to it. The TV just randomly stopped playing the ONE Channel we were trying to watch. It wasnt all bad as the breakfast was good and parking was not an issue at all. Also, the staff was very friendly.

10/10

Exceptional

27 Mar 2025

Mildred

Nice hotel

Business Self

10/10

Exceptional

23 Mar 2025

James

Im not sure why there are negative reviews about this hotel. I can only share my 2 day stay here and it was very nice. Any staff I interacted with were pleasant and friendly. Check in was easy. The lobby and halls and elevator were very clean and refreshed. My studio room (302)was clean and had everything you needed. Yes, there were some minor maintenance issues and scuffs on the furniture and walls but far from bothersome. My only minor complaint was it was time for new bedding. The duvet coverlette thing had a lot of pulls and strings hanging from it and the mattress was not terrible, just not the most comfortable.
Oh, and parking fee was refunded at check out so no big deal.
All in all, a very nice stay.
Oh, also, maybe think about keeping coffee available after 10am. ☕️

Leisure Self

10/10

Exceptional

23 Mar 2025

Dorothy

Really nice room setup, living room w sofa, chairs and coffee table, dining table by kitchenette, nice bathroom w closet, comfy bed.

Leisure

10/10

Exceptional

12 Mar 2025

george

great place to stay. My wife and I stayed there due to a recent surgery she had in the area. We live 100 miles away and it made more sense to stay at a local hotel. Entire staff could not do enough to make us comfortable, extremely pleased with the service. Great breakfast and everyone was always cleaning something. Met the property manager and he was terrific, really values you as a customer.

Partner

4/10

Poor

04 Mar 2025

Amber

This is a two hotel property and they are attached by a hallway. When I arrived, no one was at the desk for the side I was staying so I had to walk to the other side, the person there was on her personal cell phone, she started to check me in and then we had to walk back so she could make me a key. As a handicap person this was very difficult for me. The toilet stopped working in the middle of the night, the shower was crap, one of my keys stopped working and when I walked to get it fixed the employee was on his personal phone. The food at breakfast was mislabeled and when I checked out a different employee was on her personal phone (so three different people on personal phones). Also charging $12 per car to park in an open lot is juts ridiculous. I will not be back. I emailed the property about this at check out and of course no response.

Leisure Partner

10/10

Exceptional

15 Feb 2025

IMAN

My very first amazing stay at this place!

It was just an amazing stay!!! Like they enjoy your stay, I really enjoyed my stay! I would definitely recommend this amazing place to stay. FIVE STARS ⭐️⭐️⭐️⭐️⭐️

Friends_and_family Family

6/10

Pleasant

07 Feb 2025

Rajani

Hilton standards are not there

10/10

Exceptional

02 Feb 2025

kalindi

Clean, spacious suite

Leisure Family

6/10

Pleasant

31 Jan 2025

Karla

bugs on bed

The Bed sheets were not clean. We had to ask the hotel to change them the following day. I saw bugs in one of the pillows. there was a drip of water on the shower too.

Partner

10/10

Exceptional

28 Jan 2025

sohail

Excellent

Partner

8/10

Excellent

22 Jan 2025

Sanjeev

Good for 2-4 days stay

Leisure Family

6/10

Pleasant

19 Jan 2025

roger

Less than Hilton Standards

This property isn’t up to Hilton standards

Self

6/10

Pleasant

13 Jan 2025

Jeremy

Beds need to be updated, bathroom also the bath tub is old.

Business_and_leisure Family

4/10

Poor

10 Jan 2025

Todd

Dated, dirty, useless internet speeds. Beds very uncomfortable.

Business Self

10/10

Exceptional

20 Nov 2024

Douglas

Very nice property

Leisure Partner

10/10

Exceptional

17 Nov 2024

Marilyn

the staff is friendly and the place is clean

Leisure Family

8/10

Excellent

04 Nov 2024

Amy

The only complaint we had was having to go to neighboring hotel for a luggage cart, lobby coffee, and sometimes to find the front desk staff.

Friends_and_family Family

8/10

Excellent

03 Nov 2024

Cynthia

Disappointing

Check-in was great. They have a dog exercise area which was great, with ample parking. However, the TV in our room was not working and we could not get anyone to help us. The desk clerk, who said he was the manager, told us they had \"more severe issues to take care of\" and said this was a low priority for them. Also the \"bold\" coffee tasted like hot water.

Partner

8/10

Excellent

29 Oct 2024

Clarissa

You are on your own

Couldn’t use the washer/dryer at this facility or the Embassy Suites which is attached. Employees state they have no idea why they don’t work but guests can call number on machine. This is poor management from Corporate. Employees also don’t know rules about toll road and HOV restriction on 66. Again poor management by Corporate.

Self

8/10

Excellent

21 Oct 2024

Reece

It’s 3rd time my husband and I stied in this hotel. We like the location because it’s really close to our son’s apartment. Their breakfast has been the same menu and not a lot of choices but the staff who has been working there is excellent lady.

Leisure Family

2/10

Poor

19 Sep 2024

Trein

There was an approximately hourly thumping noise day and night that would wake me up throughout the night. When I complained after the first night I was told it was being addressed. Each day same story. Not fixed by the day I checked out.

Self

2/10

Poor

11 Aug 2024

Frederick

Biggest problem? Roaches in the room. A LOT of them. I've never seen anything like that at a Homewood Suites before. The halls were dirty and smelled awful. The rooms look like they hadn't been cleaned. And it was next to impossible to get help from staff.

Leisure Family_with_children

10/10

Exceptional

30 Jul 2024

John

Lots of Space

We booked this hotel for just an overnight as it’s about a halfway point between Charleston, SC and our home in Boston, MA. We booked a King bed suite, plenty of room for 3, great place to get a great night’s rest and the breakfast buffet was convenient too!

Friends_and_family Family

10/10

Exceptional

28 Jul 2024

Michele

Great service and rooms!

Leisure Partner

4/10

Poor

27 Jul 2024

Terrie

I have stayed at this property before and don’t remember it like this or wouldn’t have booked it again, and certainly won’t stay there again. Super musty smell throughout property. People leave their trash in hallways. Actual ROACH on my ‘kitchen’ counter. Stayed 6 nights, had to go to front desk 3 of them to replace the coffee I had drank. Too expensive for this type of place. Very disappointed!

Business Self

10/10

Exceptional

21 Jul 2024

Alex Michael

Great place has two pools and a hot tub

Partner

10/10

Exceptional

20 Jul 2024

Verified traveler

Peaceful stay

I only saw one bar of face soap, no hand soap, or shampoo or conditioner. Otherwise, it was a great room and stay.

Partner

8/10

Excellent

18 Jul 2024

Randy

Thanks for the great stay.

Leisure Pet

8/10

Excellent

04 Jul 2024

Yoseph

nothing

2/10

Poor

24 Jun 2024

Mark

Very disappointing stay

When we arrived there was no desk manager but instead a sign telling us to walk through the corridor to the connected hotel. It appears two hotels were sharing front desk managers. Upon entry into our room there was used bar soap in the shower and the AC was broken. I attempted to call the front desk but the phone was not connected to the wall so it was useless. I had to go down to the front desk walk through the corridor and find the manager of the other hotel and ask for a different room. While there I ran into another guest who was having issues as well. After some time I was able to obtain a different room and then had to move my family and all of our stuff quite a ways to the new room. All in all a very disappointing stay

Friends_and_family Family

8/10

Excellent

22 Jun 2024

Jyrki

Friendly staff, would like them to fill the drink and snack coolers in the lobby

4/10

Poor

19 Jun 2024

Verified traveler

Pick up the PHONE!!

Not sure if they need to update their phone but we tried for about 3 hours after landing to contact the hotel. Tried to contact for update booking, new booking, operator, every option. The phone just rings like no one is there. Also attempted to reach out to Hilton and got a call center with the worse person trying to assist with a terrible phone and the most annoying breathing making conversation impossible due to the noise. Tried to ask for supervisor or someone else and was sent to a phone that just rang. Terrible of the brand and hotel. Do Better.

Friends_and_family Family

10/10

Exceptional

13 Jun 2024

Rosalind

Definitely coming back!!!

Everything was wonderful. Great workers and they were extremely helpful. Especially a lady named Ida. When I am back in the area, we will definitely stay here again.
Rosalind McClendon Room 151

10/10

Exceptional

08 Jun 2024

Nancy

Large room. Bathroom could use an update.

Leisure Partner

10/10

Exceptional

07 Jun 2024

Verified traveler

It was good

Friends_and_family Family

2/10

Poor

27 May 2024

Verified traveler

Double Charged

Charged twice for my stay.. now awaiting refund. Hotel says hotels.com is responsible. Been over a week

Friends_and_family Family

10/10

Exceptional

26 May 2024

Karen

Enjoyed our stay

Leisure Partner

10/10

Exceptional

24 May 2024

Kimberly

Great home away from home

We have stayed here 4 times over the last 4 years, as our daughter attended a college in the area and we visited her. The breakfast is wonderful, fresh, hot, healthy. The rooms are clean and fresh, the staff are always friendly and helpful. We've brought our dog 3 times, and there are nice great areas for walking with scooping bags provided. Highly recommend.

Friends_and_family Family

6/10

Pleasant

21 May 2024

Mathilde

Weird but overall worth the stay.

Room was excellent and perfect for my needs. However, there seemed to be zero staff in this hotel. I had a lot of stuff and I arrived to find nobody at the front desk. I had to get my own cart, struggle to get it through non-automatic doors, then wait around for a long time before anyone showed up to check me in (though he was very nice). This was at noon on a Wednesday - not the middle of the night. Then the cleaning staff apparently replaced my towels but never made the bed (??? - either service the room or don't, I'm fine either way - but servicing only some things is weird and creepy) and never provided toilet paper until I requested it. Also I couldn't get the TV to connect to my fire stick even though the menu said it was possible. Anyway overall great room but definitely a weird experience.

6/10

Pleasant

13 May 2024

Michael

Ok

6/10

Pleasant

11 May 2024

Patrick E

Decent property with clean facilities. I couldn't access the Wi-Fi and the breakfast was limited.

Leisure Partner

10/10

Exceptional

23 Apr 2024

Andrea

I had an excellent stay with my service animal, the staff was friendly and welcoming and the breakfast was delicious. The rooms are clean and the beds were comfortable. The two things I want to mention is, you will have to pay for parking which was no big deal at $10 a night and in the evening there is no employee covering the front desk you will have to get someone from the Embassy Suites which is connected to the hotel. I say staying at the Homewood Suites is a good option.

Leisure Self

6/10

Pleasant

21 Apr 2024

mohammed

Location

10/10

Exceptional

19 Apr 2024

Donald

Excellent Service by Alex in Ashburn, VA!

Alex, the front desk representative, was amazing! He was managing check-ins at 1030pm for both the Homewood Suites and the attached Embassy Suites hotel. Training new staff over at the Embassy Suites checking in a large group (3 Charter Busses) and taking the time to walk next door and professionally, efficiently and courteously check my family and I in to to the Homewood Suites. This young man is a true ASSET to the Hilton Group!!!!

Friends_and_family Family

8/10

Excellent

19 Apr 2024

Brad

This was an adequate hotel. A little further from the airport than other options; with a car, that isnt a problem. Hotel is in good shape, cookie cutter design and decoration. I would stay here again but it was just a hotel. Tip jar at breakfast was somewhat annoying.

Leisure Partner

10/10

Exceptional

18 Apr 2024

Jason

Lots of food options within a short walking distance. Free breakfast was repetitive and basic.

10/10

Exceptional

09 Apr 2024

Brian

Top Notch

Beautiful experience & top notch service and cleanliness.

Partner

6/10

Pleasant

08 Apr 2024

Verified traveler

Decent hotel… few bad apples

Guy with the long hair and beard needs customer service training. Breakfast lady does not want to be there. Housekeeping is awesome!

Friends_and_family Family

8/10

Excellent

08 Apr 2024

Arnel

great stay

Business_and_leisure

10/10

Exceptional

04 Apr 2024

ching

clean, offer suite at a reasonal price, but don't like it is not include parking, it suppose not charege parking in this area, it is not downtown.

Business_and_leisure Family

4/10

Poor

02 Apr 2024

Verified traveler

Little disappointed….

1. No full time (during the day) staff at the front desk because they manage both Homewood and Embassy suites. Called the front desk at Homewood several times and no one answered.

2. During our 4 night stay - the room was cleaned only on the first day, we had a pileup of garbage in our room which we had to bag. Had to ask for clean towels and toilet paper rolls.

Otherwise, the location is convenient and if you happen to see the staff at the front desk, they are friendly. Daily Happy hour is from 5pm - 7pm with 2 complimentary drinks and light snacks (unhappy or less friendly bartender)

So little disappointed!

Friends_and_family Family

10/10

Exceptional

30 Mar 2024

Daniel

Great deal in my opinion. Room and hotel was clean. Friendly staff. Easy parking and a few restaurants right behind hotel. Safe area but not really walkable. We just needed to stay for 1 night and this worked out well.

Leisure Family

10/10

Exceptional

29 Mar 2024

Chi

Clean and quiet. Only a couple blocks walk to a lot of nice restaurants

Leisure Family_with_children

6/10

Pleasant

24 Mar 2024

Lawrence

Good location. Beautiful large rooms. Bed a little hard. But here’s the frustration: we got to our room after dinner around 7:30 PM and our key didn’t work any longer. Went down to the front desk and help and there was NOBODY there. We looked everywhere for some help. Finally found a housekeeping person who told us we had to go next-door to the Embassy suites to get help. It was pouring down rain. What a disaster. Are you telling me that you can’t afford to have a staff person at the desk During evening hours? It’s not like it was 3 AM.

Then the people next-door to our room were really loud running around outside in the hallway. One guy was swearing and laughing and appeared drunk. Again, we called the front desk and nobody ever picked up the phone. Wonderful property with horrible staff service.

Business Partner

10/10

Exceptional

24 Mar 2024

Cheryl

Would definitely visit again.

Leisure Self