BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
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8.6/10Excellent144 Reviews
Cleanliness9.2/10 9.2
Service9.0/10 9.0
Comfort8.6/10 8.6
Condition8.2/10 8.2
Location9.2/10 9.2
Neighborhood9.0/10 9.0
Value8.0/10 8.0
Amenities8.4/10 8.4
See all ratings- Ski hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Sunstar Hotel Lenzerheide
The mountain world in the Lenzerheide vacation region is best explored on a bike or in hiking boots. In winter, put your skis under your feet and make the ski slopes or cross-country ski trails your place-to-be. And the best starting point for all these sports? The Sunstar Hotel Lenzerheide.
From here, families, couples and friends can experience nature in its most impressive mountain setting. These impressions are processed in the cozy and comfortable walls of the Sunstar Hotel.
Whether in the wellness area or with an authentic meal from the seasonal menu - here you are just as active together as you are lazy alone and vice versa.
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With a stay at Sunstar Hotel Lenzerheide in Vaz-Obervaz, you'll be near ski lifts, just a 1-minute walk from Arosa Lenzerheide Ski Resort and 5 minutes by foot from Ski Lift Dieschen.
This ski hotel is 0.5 mi (0.7 km) from Val Sporz and 0.5 mi (0.8 km) from Tgantieni Ski Lift. Make yourself at home in one of the 93 guestrooms featuring free minibar items and flat-screen televisions. Rooms have private balconies.
Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have hair dryers and bathrobes. Featured amenities include a computer station, express check-in, and dry cleaning/laundry services.
A train station pick-up service is provided at no charge, and self parking (subject to charges) is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Entertainment
Beach services
Smoking areas
Transportation services
Check-in and check-out
Check-in from
4:00 PM
Check-in until
10:00 PM
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets allowed
Only dogs are allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Cashless transactions are available
Important information
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Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: CHF 4.50 per person, per night. This tax does not apply to children under 16 years of age.
- Resort fee: CHF 1 per person, per night
We have included all charges provided to us by the property.
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You need to know
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- A car is not required for transportation to and from this property.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
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Special Instructions
This property offers transfers from the train station. To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 10:00 PM. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
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Minimal age
18
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Optional fees
- Covered self parking fee: CHF 15 per night (in/out privileges)
- Pet fee: CHF 25 per pet, per night
- Service animals are exempt from fees
- Rollaway bed fee: CHF 75.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
German
Portuguese
English
Italian
French
Nearby attractions
Arosa Lenzerheide Ski Resort
0.1 km / 0.1 mi
Ski Lift Dieschen
0.4 km / 0.3 mi
Val Sporz
0.7 km / 0.5 mi
Tgantieni Ski Lift
0.8 km / 0.5 mi
Heidsee Lake
1 km / 0.6 mi
Ski Lift Crestas
1.1 km / 0.7 mi
Fadail Ski Lift
1.2 km / 0.8 mi
Lenzerheide/Lai LHB Gondola Station
1.6 km / 1 mi
Rothorn 1 Sektion Ski Lift
1.6 km / 1 mi
Ela Nature Park
1.7 km / 1 mi
Valbella Ski Lift
2.6 km / 1.6 mi
Scalottas Ski Lift
2.8 km / 1.7 mi
Schäfermulde
3.2 km / 2 mi
Originale 60b Slope
3.6 km / 2.2 mi
Obertor
3.6 km / 2.3 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of construction: 1970
- Number of floors (main building): 5
- hotel
- American Express
- EC
- JCB
- MasterCard
- Visa
- Maestro
- Visa Electrón
- EuroCard
- City centre
Show 59 more facilities & services
- Bus/Train station
- Beach
- Ski slopes
- Entertainment Area
- Small pets allowed (under 5 kg)Extra charge
- Large pets allowed (over 5 kg)Extra charge
- Car parkExtra charge
- Electric vehicle charging stationExtra charge
- Check-in hour
- Check-out hour
- Wi-fi
- Room serviceExtra charge
- Laundry serviceExtra charge
- Multilingual staff
- Fireplace
- Smoke detector
- Hotel safe
- Cloakroom
- Lift access
- Shop
- Terrace
- Bicycle storage
- Partner’s bike shop/workshop
- Sun terrace
- Gym
- Newspapers
- Luggage room
- Dining area
- Clothes dryer
- Ski to door acces
- Ski storage
- Electric kettle
- Towels and bed linen
- Bar
- Restaurant
- Non-smoking area
- Smoking area
- Breakfast room
- Photocopier
- Fax
- Indoor freshwater pool: 1
- Parasols
- Sauna
- Steam bath
- Massage
- Spa treatments
- Breakfast
- Breakfast buffet
- À la carte dinner
- Set menu dinner
- Special dietary options
- Gluten-free meals
- Vegetarian meal
- Non-smoking establishment
- Fitness
- Cycling / mountain biking
- Snowboarding
- Skiing
- Ski pass
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
RO
Room Only
Accommodation only. Meals are usually not included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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SINGLE PREMIUMSINGLE • PREMIUMSGL.PI-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- PREMIUM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySunstar Hotel Lenzerheide
SINGLE PREMIUM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- PREMIUM
Adult and child limits apply within the room's total guest limit.
Room code: SGL.PI-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE SINGLE USE PREMIUMDOUBLE SINGLE USE • PREMIUMDUS.PI
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 1 • Children: max. 1
- Room type
- DOUBLE SINGLE USE
- View / characteristic
- PREMIUM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySunstar Hotel Lenzerheide
DOUBLE SINGLE USE PREMIUM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 1 • Children: max. 1
- Room type
- DOUBLE SINGLE USE
- View / characteristic
- PREMIUM
Adult and child limits apply within the room's total guest limit.
Room code: DUS.PI
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySunstar Hotel Lenzerheide
DOUBLE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBL.SU-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE CLASSICDOUBLE • CLASSICDBL.AS
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CLASSIC
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySunstar Hotel Lenzerheide
DOUBLE CLASSIC
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CLASSIC
Adult and child limits apply within the room's total guest limit.
Room code: DBL.AS
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SINGLE SUPERIORSINGLE • SUPERIORSGL.SU-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySunstar Hotel Lenzerheide
SINGLE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: SGL.SU-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE PREMIUMDOUBLE • PREMIUMDBL.PI-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- PREMIUM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySunstar Hotel Lenzerheide
DOUBLE PREMIUM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- PREMIUM
Adult and child limits apply within the room's total guest limit.
Room code: DBL.PI-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room PREMIUMRoom • PREMIUMROO.PI
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- PREMIUM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySunstar Hotel Lenzerheide
Room PREMIUM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- PREMIUM
Adult and child limits apply within the room's total guest limit.
Room code: ROO.PI
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE STANDARDDOUBLE • STANDARDDBL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySunstar Hotel Lenzerheide
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room SUPERIORRoom • SUPERIORROO.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySunstar Hotel Lenzerheide
Room SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: ROO.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE STANDARDSINGLE • STANDARDSGL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySunstar Hotel Lenzerheide
SINGLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SGL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySunstar Hotel Lenzerheide
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Sunstar Hotel Lenzerheide
50
reviews shown
Gary
Great stay at Sunstar hotel
Another great stay at Sunstar hotel, Lenzerheide. Great service from check in staff. Very clean & comfortable hotel with easy access to restaurants, buses & Lenzerheide town a short walk away.
Jesper
Excellent service, even offered to keep the kitchen open for our late arrival.
Cathy
Christian at the front desk delivered superb service. Other front staff also helpful. Location for getting to slopes is great. Also very convenient for walking to the main street of Lenzerheide. Room was nice size for European hotel, bathroom modern and spacious. Breakfast room/dining room good ambiance. Would certainly stay there again.
Verified traveler
well situated in the center, friendly, good food, good facilities, clean
Verified traveler
We liked everything about the property with one exception -- the clock tower bells were quite near and made us choose between keeping the balcony door and window open for the fresh mountain air, OR closed so that we weren't awoken by the bells.
Ben
Great location and friendly staff.
Robin
A great stay in Lenzerheide
Great value for money. Staff is super friendly, food is delicious, rooms are spacious & clean. We truly enjoyed our stay at Sunstar Lenzerheide.
Joerg
Sunstar Hotel Lenzerheide
Very friendly staff and good accommodation. Food at dinner was sub-par.
Verified traveler
Excellent stay at Sunstar
It was a great experience. My cousin and zi went skiing to Lenzerheide and St. Moritz for 3 days and stayed here. Staff was incredibly helpful and nice. On the first night we were so tired we fell asleeo around 19hrs and woke up really hungry at 22hrs. The restaurant was already closed however they still cooked us a meal! It was really nice of them.
Room was in good condition and the hotel is just 1 bus stop away from the main ski lift
Room was in good condition and the hotel is just 1 bus stop away from the main ski lift
Verified traveler
The hotel is next to the Sport Bus stop
The wifi service required re-login everytime one returns to the hotel. Re-login requires a code that is transmitted through sms. This is no so convenient and is costly to international travellers.
Alex
Nice place in town
Reasonably good hotel, little bit older vibe but well kept. Nice accommodations overall, and a secure bike room was key for me, and the fact that my stay included free access to all of the lifts/gondolas in the area was amazing. Restaurant was good for typically euro breakfast and dinner was OK as well, but the typical Swiss pricing was a bit surprising after just staying in Italy the week before. I'd happily stay here again.
Fabiola
Excellent location, good value !
good location, center of town, bus stop just outside the hotel, ski rental place across the road, grocery store next door. Everything very convenient, friendly staff, nice rooms.
Verified traveler
perfect summer stay
the hotel lcoation is great, there are bike shops just across the street and various restaurants in walking distance. very quite and nice stay, just what we were looking for!
Jim and Jody
Loved Lenzerheide's Sunstar!
We don't speak German but luckily the staff at Lenzerheide's Sunstar were able to help us find our way. Love their fluffly down comforters, very cozy. They picked us up at the bus station even though we found ourselves at the wrong one. Super friendly and helpful. Great hotel, great experience.
Christoph
Schöner Kurzaufenthalt in einer empfehlenswerten Unterkunft!
David
Sehr schöne Zimmer. Reichhaltiges Früstücksbuffet. Das Personal sehr freundlich und aufmerksam. Kann das Hotel nur empfehlen und wir selber kommen bestimmt wieder.
Patrick
Lage zur Rothornbahn nicht ideal aber Skibus direkt vor Hotel. Allerdings sollte man für die Rothornbahn besser den Bus an der Hauptstrasse nehmen, sonst macht man einen unnötigen Umweg.
Susanne
Klein & Fein
Marcel
Top:
Das Konzept der Dusche im Zimmer mit exclusiv modernen Armaturen war einsame Spitze.
Mangelhaft:
Dagegen war das Doppelbett schlichtweg unbequem, Matratzen beidseitig Aussenseiten abfallend, man musste sich liegend bewusst die Nacht hindurch in die Bettmitte orientieren, wo die Matratzen aber unbequem sehr hart waren.
Da kennen wir 3Sterne Hotels mit viel besserem Liege- und damit Schlafkomfort.
Ansonsten ein freundliches, sauberes sicher empfehlenswertes Hotel an guter Lage
Das Konzept der Dusche im Zimmer mit exclusiv modernen Armaturen war einsame Spitze.
Mangelhaft:
Dagegen war das Doppelbett schlichtweg unbequem, Matratzen beidseitig Aussenseiten abfallend, man musste sich liegend bewusst die Nacht hindurch in die Bettmitte orientieren, wo die Matratzen aber unbequem sehr hart waren.
Da kennen wir 3Sterne Hotels mit viel besserem Liege- und damit Schlafkomfort.
Ansonsten ein freundliches, sauberes sicher empfehlenswertes Hotel an guter Lage
Patricia
Personal und der Infrastruktur
Pascal
Toller Pool
Gute Lage
Gute Lage
Lorena
Freundliches Personal, gutes Zimmer, gutes Frühstück, gute Lage
David
Immer wieder
Waren für drei Tage im Sunstar Hotel und haben uns bestens aufgehoben gefühlt.Bestimmt nicht das letzte Mal
Hans-Martin
Bikeservice für die Wäsche war kostenlos, super !
Tom-Eirik
Bra kvalitet
Fikk oppgradering, romslige rom, terrasse. Deilig frokost, bra sauna og basseng.
Michel
Très bien
Minas-Ioannis
Eine wahre Freude dort zu gastieren!
Für mich eine der besten Adressen in Lai, wo Preis/Leistung stimmt. Sehr komfortable, renovierte, angenehm grosse, gut ausgerüstete Zimmer, sehr komfortabler Ski/Bike-Raum, schöne Piscina, noch freundlicheres Personal als vor 2 Jahren, gute, bodenständige Küche, grosse Menuauswahl für eine Halbpension, Parking, Shuttle Service zum Bahnhof, zentral, und, und, und. Was will man mehr?
G Poeppel
Super Wochenende auf der Lenzerheide
Reto und sein Team machen einen sehr guten Job, besonders sind der Wellness Bereich und das Restaurants. Ich habe lange nicht mehr so lecker gegessen.
Roger
Ich finde es nicht OK, wenn das Duschmittel komplett leer ist.
oliver
Gutes Essen , Guter Spa -Bereich, Kleine Zimmer
Unglaublich unfreundliche Rezeption !
Unglaublich unfreundliche Rezeption !
Verified traveler
Eine glückliche Wahl
1 schlecht - 6 Spitze:
5 Sehr gut gelegen, im Zentrum des Dorfes, an der Langlaufskipiste, 10m von gratis Ski Bus, 100m vom Eisfeld.
5 Sehr schönes, komfortables, Zimmer & Bad.
5 Grosser Balkon, gute Aussicht.
6 Der Minibar mit den gratis alkoholfreien Getränken war ein + + +
4 WLAN am Mobile problemlos, auf dem Compi sollte es manuell eingestellt werden – kein Mensch wusste Bescheid, wie es geht
4 Sauberkeit der Zimmer: tägliches Putzen im Eiltempo.
6 Das Frühstück war mehr als reichlich, die Garage ein weiterer Plus.
6 Das Team war sehr höflich, immer hilfsbereit, immer mit einem Lächeln am Gesicht
3 Das Bad roch übel, der Gestank kam vom Ablauf der Dusche. Andro, der Hauswart-Portier-Fahrer-und 1000-Sascha, der Urgestein des Hotels, meinte, es stamme vom 5. Stock – wir waren im 4. Gut zu wissen, aber es half nicht wirklich.
3 Das Essen war unterdurchschnittlich. Nichts mehr. Die servierten Teigwaren waren aufgewärmt. Traurig für ein Hotel, das für sich 4 * beansprucht.
4 Es herrscht Mangel an Angestellten: Sie suchen Personal für fast alle Positionen, von Manager bis Wäscheabteilung.
5 Das Preis/Leistungsverhältnis war unschlagbar – wir buchten unser Zimmer im Sept 2021. Für diese Preise würden wir gerne wieder kommen.
5 Sehr gut gelegen, im Zentrum des Dorfes, an der Langlaufskipiste, 10m von gratis Ski Bus, 100m vom Eisfeld.
5 Sehr schönes, komfortables, Zimmer & Bad.
5 Grosser Balkon, gute Aussicht.
6 Der Minibar mit den gratis alkoholfreien Getränken war ein + + +
4 WLAN am Mobile problemlos, auf dem Compi sollte es manuell eingestellt werden – kein Mensch wusste Bescheid, wie es geht
4 Sauberkeit der Zimmer: tägliches Putzen im Eiltempo.
6 Das Frühstück war mehr als reichlich, die Garage ein weiterer Plus.
6 Das Team war sehr höflich, immer hilfsbereit, immer mit einem Lächeln am Gesicht
3 Das Bad roch übel, der Gestank kam vom Ablauf der Dusche. Andro, der Hauswart-Portier-Fahrer-und 1000-Sascha, der Urgestein des Hotels, meinte, es stamme vom 5. Stock – wir waren im 4. Gut zu wissen, aber es half nicht wirklich.
3 Das Essen war unterdurchschnittlich. Nichts mehr. Die servierten Teigwaren waren aufgewärmt. Traurig für ein Hotel, das für sich 4 * beansprucht.
4 Es herrscht Mangel an Angestellten: Sie suchen Personal für fast alle Positionen, von Manager bis Wäscheabteilung.
5 Das Preis/Leistungsverhältnis war unschlagbar – wir buchten unser Zimmer im Sept 2021. Für diese Preise würden wir gerne wieder kommen.
Adrian
Perfekt
Reichhaltiges und gutes Frühstück.
Schön eingerichtete Zimmer.
Schöner Pool
Schön eingerichtete Zimmer.
Schöner Pool
Verified traveler
Alles tiptop
Anita
Aufenthalt insgesamt den Sternen entsprechend. Schönes Schwimmbad! Zimmergrösse und Balkon super. Teppichboden nicht mehr zeitgerecht! Ein-/Auschecken mit Luft nach oben - Eincheckende werden um 10:45 Uhr gegenüber Auscheckenden bevorzugt behandelt !!
N.S.
Es war ein schönes Hotel jedoch sind die Zimmer ein bisschen in dir Jahre gekommen und was mich am meisten störte ist das unser Zimmer extem kalt war. Wir haben nach Reklamation einen Radiator erhalten. Bei diesem Preis und bei 4 Sternen darf das einfach nicht sein in der Schweiz, ist mir noch nie passiert sowas.
Verified traveler
Wir haben den Kurzaufenthalt im Hotel genossen. Unsere Erwartungen wurden erfüllt .
Michael
Erholsamer Familienurlaub
Nettes Familienhotel, sehr sauber, tolle Lage, schöne Pool-/Wellness-Anlage, vielfältiges Frühstück
Davy
Lenzerheide
Hotel de standing moyen, bien situé, balade sympa dans la forêt et autour du lac dîner agréable mais 1 seul ascenseur en période de covid nécessite beaucoup de patience et il faudra changer la machine à café car elle est capricieuse, extrêmement lente et il n’y en a qu’une pour tous les clients du petit-déjeuner, autant le servir à la place.
Verified traveler
Es hat alles gestimmt!!! Ursula
Wir fühlten uns sehr wohl und es waren alle sehr nett und hilfsbereit.
Gute Küche , Sauberkeit, alles stimmte!!!
Wir können das nur empfehlen!
Danke
Gute Küche , Sauberkeit, alles stimmte!!!
Wir können das nur empfehlen!
Danke
Desiree
Sehr guter Service, Hotel selber ist in die Jahre gekommen.
Verified traveler
Freundliches Personal, saubere Zimmer und WC, täglich äusserst gründlich gereinigt, gutes Frühstück.Essraum ,Lounge renoviert, Zimmer eher älter
Verified traveler
Zimmer war nett ausgestattet. Frühstück war umfangreich. Bei einem Hotel für 500 CHF/pro Nacht erwarte ich perfekten Service, das hat leider nicht ganz geklappt. Aber es waren alle sehr freundlich.
Verified traveler
Das Frühstück war ausgezeichnet. Das Zimmer war sehr gross mit älteren Mobiliar. An der Rezeption konnten sie uns leider kein Restaurant für das Abend essen empfehlen/reservieren.
Verified traveler
Location ist super im Zentrum!
Check-In war etwas chaotisch und auch die Parking Situation aber verständlich da viele Gäste und es wird für alle eine passende Lösung gefunden.
Zimmer sehr sauber aber ziemlich veraltet. Die Matratzen hängen durch deshalb nicht so bequem
Für eine Nacht jedoch ideal und wir waren zufrieden!
Check-In war etwas chaotisch und auch die Parking Situation aber verständlich da viele Gäste und es wird für alle eine passende Lösung gefunden.
Zimmer sehr sauber aber ziemlich veraltet. Die Matratzen hängen durch deshalb nicht so bequem
Für eine Nacht jedoch ideal und wir waren zufrieden!
Verified traveler
Herzliches, authentisches Personal mit Herrn Keller als Vorbild! Auch morgens um 05:00 Uhr!
Die Zimmer (beso. die Feuchtzellen) sind ins Alter gekommen, jedoch sehr gepflegt!
Die Zimmer (beso. die Feuchtzellen) sind ins Alter gekommen, jedoch sehr gepflegt!
Carolina
Gutes Hotel in guter Führung
Alles war tip top ausser das mein Zimmer gegen den Kirchenturm gerichtet war. Dieses bimmeln hinderte mich doch massiv beim schlafen.
Verified traveler
Das personal war sehr freundlich und zuvorkommend.
Ideal gelegen, sauber und und
Ideal gelegen, sauber und und
Andrea
Es war ein angenehmer Aufenthalt im Sunstar Hotel. Ich wurde sehr freundlich empfangen..... sehr positiv ist mir das tolle, schmackhafte Frühstücksbüffet in Erinnerung geblieben..... komme gerne wieder in’s Sunstar
Verified traveler
Atmosphäre sehr herzlich, Lage zentral. Ausrichtung als \"sportliches Familienhotel\" gelungen
Verified traveler
Top Lage bei super Schnee- und Wetterbedingungen
Der Direktor und die Angestellten waren freundlich und zuvorkommend. Das Frühstücksbüffet vielfältig, frisch, reichhaltig und mit regionalen Produkten bestückt. Das Hallenbad für unsere Enkelin willkommen und schön warm. Die Sauna ist leider sehr knapp bemessen.
Location & surroundings
Sunstar Hotel Lenzerheide
Voa Sporz, 8, Lenzerheide, Switzerland
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Sunstar Hotel Lenzerheide
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