Magnolia Hotel

Spain , Salou Area / Costa Dorada
SALOU, Carrer De Madrid, 8
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100 reviews shown

2/10

Poor

10 Mar 2026

Kevin

Wouldn't stay in this dump. No wi-fi on the top floors, needed maintenance to regulate room temperature, neither TV worked, and no hot water for the morning shower!!!!

10/10

Exceptional

09 Mar 2026

Tom

Great downtown location and great value.

6/10

Pleasant

09 Mar 2026

Michael

Many loud noises , machines

10/10

Exceptional

09 Mar 2026

Abimael

Excellent stay! The hotel has an amazing location, very close to all the main attractions and places of interest, which made getting around extremely easy. The price is also very reasonable for such a prime location, offering great value. One of the highlights was the beautiful views of the entire downtown from the hotel, which made the stay even more special. The staff was outstanding—very friendly, professional, and always willing to help with anything we needed. They truly made us feel welcome. I would definitely recommend this hotel and would happily stay here again.

Partner

6/10

Pleasant

09 Mar 2026

Leticia

Valet parking only, missed that when I booked but worked out wonderful.

Friends_and_family Family

8/10

Excellent

08 Mar 2026

Kenyonna

The room was clean , only reason I give it a 4 star because the tv kept losing signal and it did get a little hot throughout the night even with the ac on … overall stay was great and I will visit again

Partner

10/10

Exceptional

08 Mar 2026

Amanda

The staff was incredible! They were kind, efficient, and helpful. The room was spotless and larger than I expected.

Friends

8/10

Excellent

08 Mar 2026

Keynisha

The Internet was good. I got my homework and work done.

Business Friends

6/10

Pleasant

08 Mar 2026

Isaiah

internet connection terrible. bathroom light fixtures incredibly filthy. bed bug incident. wish i could refund. will certainly never return.

Friends_and_family Friends

10/10

Exceptional

07 Mar 2026

Brashod

Exceptional

8/10

Excellent

06 Mar 2026

James

Clean room

10/10

Exceptional

06 Mar 2026

Reina

yes all good

Partner

10/10

Exceptional

06 Mar 2026

Nicholas

Fast internet, I wish they offered breakfast

Self

10/10

Exceptional

04 Mar 2026

Amanda

It was nice. Parking was not great

Partner

6/10

Pleasant

04 Mar 2026

Marion

No Internet on the 2007 floor! When I went to take a bath I was surprised that the bath mat was slightly wet! I did ask for another one and they did provide, but that was very comfortable to me! The view was AWESOME! Seeing the down town area lit up at night was beautiful to me! But the window seal could have been dusted a bit.

Partner

6/10

Pleasant

03 Mar 2026

Michael

Rooms are out dated TV was horrible

Leisure Self

10/10

Exceptional

02 Mar 2026

Trish

10/10

Exceptional

02 Mar 2026

Carlos

Great and clean

10/10

Exceptional

02 Mar 2026

Donna

Beautiful historic building! Great rooms and friendly staff!

10/10

Exceptional

02 Mar 2026

Erein

Great room and classy hotel.

Partner

10/10

Exceptional

01 Mar 2026

halley

Staff was great!

Self

10/10

Exceptional

01 Mar 2026

Tyler

Awesome experience! Amazing view! Will definitely be staying again.

Self

6/10

Pleasant

01 Mar 2026

Marion

It was basic, you're basically paying for the view I've booked better for the pricing not satisfied

10/10

Exceptional

28 Feb 2026

Chris

Romo was great, ac was not working well but as always a great experience!!

Self

8/10

Excellent

28 Feb 2026

Hayden

Very nice room but staff was a bit rude when checking in

Self

10/10

Exceptional

28 Feb 2026

Heather

Great stay

10/10

Exceptional

27 Feb 2026

Donna

I love this building!

Self

8/10

Excellent

27 Feb 2026

Lisa

The valet service was excellent.

Friends_and_family Family

6/10

Pleasant

27 Feb 2026

Anders Shoemaker Bond

The room wasn’t as big as the pictures made it seem to be. Told me I had a “deluxe queen”, pictures showed a couch and extra seat…that’s not what I had.
It’s been more than 10 days, and I’m still waiting for the refund on my incidentals
Was told I would be given 50% off the first night because of their hvac…then told I need to take it up with Expedia after the fact

Other than that; had a good time in Dallas

2/10

Poor

25 Feb 2026

NIZAR

The hotel management needs to reconsider its staff. There are two female receptionists, one of whom wears glasses, who are rude and impolite.

Self

6/10

Pleasant

24 Feb 2026

Louise Claire

The hotel was fine. The air conditioning made the room permanently cold and there was no food available when we were there and there was no turndown service during the day. But the hotel was clean and centrally located.

Family

10/10

Exceptional

24 Feb 2026

Lisa

The whole experience was great, I would definitely stay there again

Family

6/10

Pleasant

23 Feb 2026

Skyler

Staff was great however the hotel as a whole is dated and does not feel luxurious at all. They were lacking basic amenities like in room dining, which is kind of wild for a 4-star hotel. You also had to call the front desk if you needed to change the temperature in your room. Beds were very hard and uncomfortable.

Friends

10/10

Exceptional

23 Feb 2026

Silva

Room was beautiful and clean. Staff was courteous and helpful. The view from the room was nice as well will be going back.

Friends

10/10

Exceptional

22 Feb 2026

Donna

Beautiful building, great rooms, secure. THANK YOU!

Self

6/10

Pleasant

22 Feb 2026

Victoria

Toilet started overflowing so we had to change rooms. Front desk staff not willing to go above and beyond with customer service.

Partner

10/10

Exceptional

22 Feb 2026

Scott

Perfect. Good rooms, friendly staff,ok amentities,just a great place to stay.
They to advertise that the cafe, bar are closed so people have a chose another Hotel that have them, but not advertising seems rather iffy!

Self

10/10

Exceptional

22 Feb 2026

Melissa

Good location

Friends

4/10

Poor

21 Feb 2026

Mike

This wasn't my first time staying at the magnolia hotel, but this time I was not impressed. The wifi didn't work well on the higher floor. The thermostat was controlled from downstairs not the rooms. The carpet in room 2317 felt and looked unclean. I wouldn't walk barefoot in that room. I definitely experienced better on previous bookings.

Family_with_children

4/10

Poor

21 Feb 2026

Justin

Staying in a historic building at an iconic building in Dallas sounded like an amazing opportunity to experience the history of Downtown.

That was not the case. This hotel is in dire need of renovation. There were signs of water damage in several areas of the room and places that were sagging in the ceiling. The window treatments were stained and damaged. The shower/tub was separated from the floor in spots so the tub would “sink”under my feet. The second floor bar was closed - seemingly always.

The biggest issue was the valet. Upon arrival, there was no one at valet. I parked the car. Checked in, put my bags in the room, came back down and there was still no valet. I asked the front desk if the valet was working and they said yes. I asked if there was someone they could call to check on them. They told me to wait by the valet. So I did. I waited a bit longer and they showed up and got me checked in. I didn’t have any other issues until my departure. I had an early flight out of DFW. I requested the car. It took 40 minutes to retrieve the car. I was the only valet customer.

This delay caused me to miss the window to check my luggage on my flight by 4 minutes. I am stuck in Seattle on a 10 hour layover due to this. It’s cost me $165 to change flights.

$900 for a 4 night stay for this experience. Is not ideal.

2/10

Poor

20 Feb 2026

Christina

Upon check in, Savanna was great, personable and super nice. I got up to the room and the bed was bare, not sheets, nothing. We left our things and walked downstairs to go grab food and let savanna know that we would love for our naked bed to be made before we got back and she smiled and said you got it, im so sorry. We were gone for 3 hours. We went back up to the room only to find that the bed was still not made. In fact, the sheets were brought up to the room and thrown onto the desk in the living room area, as if im to make my own bed. We called down to the front desk and the gal was nice and said she would send someone up. 20 minutes later, still nothing. We called back down and asked for Savanna and we were informed she was sent home for the evening. We called the adolphus hotel to see if they had a vacancy and they said they would love to have us and booked us a room at the same rate we paid at the magnolia. We asked for a full refund and it was granted. While we gathered our belongings, the room service came in and was sooo extremely rude, slamming the doors and complaining that all the bedding wasnt available to her.. HORRIBLE experience. Its a motel 6 vibe...

Business Friends

2/10

Poor

19 Feb 2026

Will

Room was disgusting, they switched us and still pretty gross. I get it’s an old hotel but they gotta at least keep it somewhat clean.

Partner

8/10

Excellent

18 Feb 2026

Tinisha

Great Location

Partner

2/10

Poor

18 Feb 2026

Simone

This property is being falsely advertised as a 4-star hotel, yet it fails to meet even the most basic hospitality standards. The experience and the property itself are barely at a 2-star level.
My experience included several unacceptable issues:
- Widespread Service Issues: During my check-in, I observed numerous other guests complaining to the staff about various problems. It was clear that my experience was not an isolated incident, but a reflection of a poorly managed property.
- Severe Understaffing: There were only two employees at the reception desk to handle all guest needs. This led to extremely poor, slow, and unprofessional service.
- Disregard for Specific Requests: I explicitly requested a room away from the elevator. Despite this, I was placed in a room directly in front of the elevator, showing a total lack of care for my preferences or comfort.
- Lack of Basic Amenities: I was initially offered a room without Wi-Fi. Functional internet is a mandatory requirement for any 4-star rating, not a luxury to be negotiated.
- Misrepresentation: Aside from the location, nothing about this hotel justifies a 4-star rating. The service is non-existent and the staff is indifferent to guest concern.

Family

10/10

Exceptional

18 Feb 2026

Anya

The room was good big spacious

10/10

Exceptional

16 Feb 2026

Jamarius

Every thing was great to me except the up charge on valet

10/10

Exceptional

16 Feb 2026

Maya

Great room and location

Leisure Self

2/10

Poor

16 Feb 2026

David

I already ralk with someone here in support i didnt stay there because they give me an horrible room i didnt paid for because they told me they were full the AC didnt work so it was impossible to sleep there so i leav 1hr before i did the check in im now waiting on response to see an refund

Business_and_leisure Partner

6/10

Pleasant

15 Feb 2026

Christo

None

10/10

Exceptional

15 Feb 2026

Jim

Room was spotless. Great view.

Partner

10/10

Exceptional

15 Feb 2026

Brayan

Nice and neat and very clean

Leisure Partner

6/10

Pleasant

15 Feb 2026

Pedro

Room was pretty nice, large, very clean and impressive but the hotel had a MAJOR issue valentines night. The a/c went out and caused major issues and a very hot uncomfortable night. If it wasn’t for the air issues it would have been great.

10/10

Exceptional

15 Feb 2026

Dario

Check in was super easy and fast, valet took some time but well worth it. No room service but did have a small cafe

Partner

2/10

Poor

15 Feb 2026

Kevin

Start off valet was super packed and wait time was 45 minutes just sitting in one spot ! Then the ad states complimentary drinks from 5:30 to 6:30 which is absolutely false . Then the desk tells us there’s no complimentary breakfast which they also advertise! So we check in have dinner a few hours later we get back and the AC is not working and we have to return home due to the discomfort of being HOT IN THE ROOM

6/10

Pleasant

15 Feb 2026

Luis

the room was very warm. the ac wasn’t functioning properly although we tried troubleshooting and turning it off then on again

Partner

4/10

Poor

15 Feb 2026

MICHAEL

Yes. For that price in such a high end environment downtown Dallas. My bed had some piece of plastic left under the covers. I couldn't control the air to make myself comfortable. I was hot. I'm looking to speak with management on Monday.

Partner

2/10

Poor

15 Feb 2026

Esmeralda

I checked in at 4:00 PM and had to check out just two hours later and move to another hotel. The room temperature was stuck at 85 degrees because the AC was broken and wouldn’t cool down, which made it very uncomfortable. On top of that, the WiFi was also down. Overall, it was not a pleasant experience.

Partner

10/10

Exceptional

13 Feb 2026

Tedd

8/10

Excellent

12 Feb 2026

allie

The bed was a little stiff, but overall stay was quite pleasant. Had a lot of space, and the staff were helpful.

2/10

Poor

11 Feb 2026

Kaitlyn

AC did not work all weekend and valet was basically non existent. Need help requesting a refund

2/10

Poor

11 Feb 2026

Alexis

Our stay here was really tough. The worst we ever experienced. Moving forward we will be more careful in choosing hotels. The room was dated, dark and had roaches. I will be making an official report with photos and videos.

Leisure Partner

6/10

Pleasant

10 Feb 2026

Helen

We opted at the desk not to check in because we were told the AC was not working in the entire hotel. I was very disappointed because we had to find other accommodations late in the evening and because I booked through another source my full refund would come through them.

10/10

Exceptional

09 Feb 2026

VERNA

The staff were exceptional.

Business Self

6/10

Pleasant

08 Feb 2026

Julieta

The AC was not working and the restaurant was closed . The view from the 19 floor was beautiful however the hotel needs a lot renovations.

8/10

Excellent

08 Feb 2026

Muneet

The staff at the front desk were very helpful (Savanna). I called the day before for a couple of requests and she did accommodate me to the best of her ability which was very appreciated. Clean hotel, a bit outdated but very worth it as it in close to all restaurants and also one of the best cafes right underneath it! Would highly recommend this hotel to others!

Business_and_leisure Partner

2/10

Poor

08 Feb 2026

Kedesha

Water color was dark yellow
Water was leaking from the ceiling
We switch in 3 different rooms an all of them was terrible

10/10

Exceptional

08 Feb 2026

Brett

For the price, this is the best hotel in Dallas! Great location, clean spacious rooms.

10/10

Exceptional

07 Feb 2026

Cynthia

This is in a historical downtown Dallas building! Very Unique. The staff was friendly and helpful. The hotel is within walking distance of several great restaurants!

Leisure Partner

2/10

Poor

07 Feb 2026

Room neglect! Frontvoffice staff rude and uncaring. Front staff did not care that room had no wifi and was cold. We reserved during icey roads and freezing temps to be closer to our jobs. I will never book here again. Room was also cold, no heat.

Business Partner

8/10

Excellent

07 Feb 2026

Brandon

Everything was great, however you have to have staff come and adjust the a/c because the age of the building.

Business

6/10

Pleasant

06 Feb 2026

BRUCE W

Room was not as clean as expected. Microwave did not work. Can lights in kitchen flickered. Did not have a lot of towels. No channel guide for TV. No wipes in health club for cleaning equipment when done using. Location was good.

Leisure Family

8/10

Excellent

05 Feb 2026

Ariel

This was a nice hotel to stay at. Staff was nice room and hotel clean. Parking is nightmare unless you're skiing valet

8/10

Excellent

04 Feb 2026

David

The front desk lost my car keys when I gave them to the gentleman who was working. He was supposed to give them to the valet. He didnt. And they were missing for a whole day . Then mysteriously reappeared. It cost me 300.00 dollars for a locksmith to make me a new fob.
The refrigerator did not work the freezer did. My experience at the magnolia dallas was not worth what i paid. 3 out of 10 stars.

4/10

Poor

02 Feb 2026

Alexis

Staff support was lacking. I waited to at thsomeone for 40 minutes with a line behind me.

4/10

Poor

02 Feb 2026

Christian

Waited over an 1hr for staff to show up at the front desk to check in. Room was nice and clean but it was outdated.

8/10

Excellent

02 Feb 2026

Ryley

The heating in room was terrible

6/10

Pleasant

01 Feb 2026

Joe

Everything was clean, the hotel just seemed a little worn out to be honest. I got checked in less then 5 minutes because the staff member was in a hurry. The lobby was very very cold. Valet was a bit high but they were at least friendly.

10/10

Exceptional

31 Jan 2026

Addi

A good stay

10/10

Exceptional

30 Jan 2026

Kayleen

Great hotel it’s pretty chill placed in a nice area

Leisure Friends

2/10

Poor

30 Jan 2026

Edgar

Had a winter storm on the day of our booking, we called and tried to move the check in day for another day and the staff was super rude , nobody was able to help us. Would not recommend the place

Leisure

4/10

Poor

28 Jan 2026

Amanda

A downtown Dallas classic hotel is one thing, but outdated and not upgraded for decades is another thing.

Pros:
- Decent room layouts with good flow

- Excellent downtown location near Commerce, Main, and Elm Streets

- INCREDIBLE city views that carry most of the experience

Room Cons:
- The rooms are severely outdated. Not charming, not vintage, just old.

- Ancient TV with poor picture quality

- Dim, depressing lighting

- Outdated fixtures, furniture, carpet, bedding, and decor throughout

- Cheap, squeaky spring mattresses with low quality linens

- No robes

- Only one set of towels and washcloths

- Housekeeping is not automatic. There is no daily service unless you call and request it. No trash pickup, no fresh towels, no refresh unless you ask.

*Major Issue*
You cannot control the room temperature yourself. Any adjustment requires calling the front desk and waiting for maintenance to enter your room and manually change it. Response time ranges from 20 minutes to never, so expect to be uncomfortable.

Property and Service:
- The building feels worn down with broken fixtures and elevators often out.

- There is no room service, no bar, and no restaurant.

- The coffee shop is open briefly in the morning and is mediocre.

- The on-site store has minimal snacks and drinks.

- Front desk staff is mid.

- Valet is slow and costs around $48 per day.

Final Verdict: This is not a four-star hotel. It is a two-star hotel pretending to be a classic downtown stay.

Business Friends

8/10

Excellent

27 Jan 2026

Jordan

Staff was very courteous. The room was clean. Didn't have coffee or any amenities in the room, which was slightly disappointing, but I was only there for the night in between flights.

Leisure Self

8/10

Excellent

27 Jan 2026

Jessica

Room was great. Noise carries a lot from room to room

Business

10/10

Exceptional

27 Jan 2026

izzamari

Great location. Clean rooms and bathrooms. Great price!

Business

8/10

Excellent

27 Jan 2026

Kent

Nice size room, clean, good place to stay

Business

8/10

Excellent

26 Jan 2026

Henry

Courteous staff. Clean room, spotless bathroom lots of hot water for the tub

Self

8/10

Excellent

26 Jan 2026

Son Lam

Pros: Room is very spacious and clean enough.
Cons:
1) Furniture looks quite old, although they function well. The gym is spacious but very few machines. TV is very old, although I did not use it.
2) In-room wifi is not good.
3) Staff is friendly enough and professional, yet not warm-hearted.
Overall, it's an OK hotel.

Self

10/10

Exceptional

26 Jan 2026

Adessa

The room was clean, the staff were nice and helpful and understanding when we got snowed in and had to stay an extra day.

10/10

Exceptional

25 Jan 2026

Mark

AMAZING!! Thank you!

Partner

4/10

Poor

24 Jan 2026

Brice

This is not a nice hotel. Nothing feels clean; the floors, chairs, and couches are stained, paint is chipped on every baseboard, counter, and table. The beds listed as queens are fulls, the remote is filthy, the tile in the bathroom is cracked, and the shower takes minutes to warm up.
Would not recommend. Absolutely would not stay again.

Business

10/10

Exceptional

24 Jan 2026

Robert

Clean rooms, good view, and friendly staff.

6/10

Pleasant

24 Jan 2026

Andrew

Staff was great. Room was ok but could use a little work. The tile by the shower was all messed up and tub floor seemed soft.

8/10

Excellent

23 Jan 2026

Peter

Spacious rooms and great location.

Business

10/10

Exceptional

23 Jan 2026

Yuelin

Everything is great. Staffs were very friendly too.

6/10

Pleasant

22 Jan 2026

Eric

Great location. Room was large but needed updating.

10/10

Exceptional

22 Jan 2026

Jeffery

Nice stay

8/10

Excellent

22 Jan 2026

Stephanie

It's dated and the walls are THIN, as are the windows. It's in a great location, but from the 14th floor I could hear EVERYTHING happening on the street all night long, even conversations. It was hard to sleep with all the noise. Also the drain didn't work so the shower was ankle deep the entire time.

Leisure Partner

2/10

Poor

22 Jan 2026

Rachelle

I was told at check in that they had bad news. That they could not give me the room I booked and I would be staying in an outdated room that I wasn't able to control the temp, had no WiFi and most people hated. And yep I hated it. From the disgusting carpet to the yellow stained mini fridge sitting on the floor I had a horrible night of sleep. The room smelled and more importantly they denied letting me out of the second night despite the woman telling me I could cancel it!

Business Self

10/10

Exceptional

21 Jan 2026

Francie

I really enjoyed staying here!
The staff was fabulous as was the location for my needs.
My queen room was huge and nicely appointed.
I do wish the bathroom had a newer, higher toilet. It was a long way down for my knees and back!
There is no restaurant but a great coffee shop. However, there are many dining options right outside the door.
The valet parking was very speedy.

I would stay here again and highly recommend this hotel.

Business Self

6/10

Pleasant

21 Jan 2026

Emily

No Wifi. No ability to control heat/AC in room. Shower pressure was bad, most of the water came from the spout while showering, filling the tub. Overall stay was...EH.

Business Self