Name: 4R Gran Regina
Address: Avinguda De Joan Fuster, 3, Salou, 43840, ES

10/10

Exceptional

14 Jul 2026

Kenneth

Great hotel, staff could not do enough for you. Excellent location. Place was spotless as well

Friends_and_family Family

10/10

Exceptional

02 Jul 2026

Karen

Fabulous hotel, food was great as was all the staff. This is a hotel that host groups of children who are attending football tournaments, but don't be put off, there were several groups there whilst we were on holiday and they were all impeccably behaved. Apart from them meeting in reception, mealtimes, or briefly in the evening, they were hardly at the hotel, and no trouble at all. My son had recommended this hotel after he had been with his school a couple of years ago and I wasn't disappointed at all. I would certainly go again and wouldn't hesitate to recommend this hotel to others.

Friends_and_family Family

6/10

Pleasant

13 Jul 2025

Jennifer

The room was clean. The shower spray was difficult to remain in the area. No pool towel available at all.

Leisure Family

8/10

Excellent

07 Sep 2024

Janet

Nice property, well situated, within walking distance to everywhere. Evening entertainment. Couldn’t fault it

Leisure Partner

8/10

Excellent

20 Aug 2024

Nasreddine

Good location with a possibility of finding parking which is not easy in Salou. Could improve on the cleanliness of the room and walls in the main areas. This is after a 4* after all. Air conditioning could also be improved to be more effective in the rooms. Smoking should not be allowed in the balconies as well as we couldn’t open the windows. But overall nice stay in Salou

Leisure Partner

8/10

Excellent

08 Aug 2024

jurgita

Hotel is good, but ist more for familys.

Leisure

4/10

Poor

19 Oct 2023

COLIN

Very Disappointed.

I was very disappointed that there were no disabled parking spaces at the front of the hotel and that I was asked to pay for underground parking as soon as I registered at the reception. Many other hotels offer free parking for disabled guests and these are often located very close to the reception.

Partner

6/10

Pleasant

16 Aug 2023

Valerie

Average

The room was as per pictures on the website, basic and dated but clean, the cleaners called every day and were very friendly. Air conditioning worked well in the room and the room was small but comfortable. Front desk staff not so approachable, breakfast included, very average, pool area was always overcrowded and uncomfortable. No towels provided for pool. Location was ok, 15 min walk to beach, 20 minute walk to water park.

Friends_and_family Family

8/10

Excellent

05 May 2023

Aideen

Breakfast was nice & good options and no shortages. Property was nice. Pool was too cold to go in when we were there. No tennis and mini golf was not cleaned up or ready to use. Too windy for outdoor ping pong. We booked mainly for the activities but there were very little. The spa however was clean, warm and great to use. Could be free to guests. Cap purchase and wearing was tolerable. Massages too expensive at hotel also. Room cleaning can occasionally come quite early! No air con at the time we went and fridge useful but tempermental. No on site shop. Still on of the best as we looked at most before choosing this one.

Leisure Partner

8/10

Excellent

22 Dec 2021

Declan

Friendly Staff

Staff where very friendly and helpful. Hotel wasn't too busy, enjoyed a quite relaxing stay.

Partner

8/10

Excellent

07 Sep 2021

B

Staff were very friendly

Staff were very friendly, room was clean and the beds were comfortable. Good sized outdoor pool . Gym well equipped
The food however was lukewarm even though we were there at the opening time. Very disappointed as we have stopped there before in 2019 and food was exceptional.

Partner

10/10

Exceptional

29 Oct 2019

Verified traveler

The room was clean.The bed was comfortable. The meals we had there was excellent and varied. Lovely hotel.

Leisure Partner

10/10

Exceptional

21 Oct 2019

Verified traveler

Close to the beach and PortAventura. Lovely food. Clean rooms

Leisure

10/10

Exceptional

20 Jul 2019

NickP

Nice pool!
Great food and friendly staff.
Good location to city center, shopping and beaches.

Leisure Family

10/10

Exceptional

18 Jul 2019

Leigh

Fantastic holiday

Lovely staff made us feel very welcome

Partner

10/10

Exceptional

19 Jun 2019

Emmy

Lovely hotel and location

Great location, quiet enough to sleep at night but close enough to all amenities including the theme park which was a 10 min walk

Partner

10/10

Exceptional

27 Apr 2019

Asif

Outstanding.

Nice location value for money..

Partner

6/10

Pleasant

16 Apr 2019

Verified traveler

Stayed here from 8th - 15th April. Hotel very clean with new towels and room cleaned every day. Pleased with the hotel food options, great selection of hot and cold fresh food.

The main issue was the noise. We were one of only a few families staying at the hotel, with mainly groups of children on school trips throughout our stay. The noise at night was ridiculous with children shouting from their balconies, running up and down the corridors and playing music. We had to ask the people next door to stop shouting at 1am. Had to unplug the hotel room after receiving prank calls at 3am. It felt more like a youth hostel than a family hotel, certainly not what we were looking for.

Spoke to a lady on reception about how hot the room was and we were told the air conditioning would be turned on in June, very rude and not helpful at all. Obviously we couldn’t have the balcony door open due to the noise...

Feeling very disappointed as we had an amazing time in Salou. Will be back again next year but will certainly not be staying here! Unless you are 15 and on a school trip, stay somewhere else!

Leisure Family_with_children

8/10

Excellent

23 Oct 2018

Verified traveler

Good size room, over looking pool. Only stayed for 2 night but it was great. No complaints.

Family

10/10

Exceptional

13 Oct 2018

Jason

Good accommodation and food

8/10

Excellent

15 Apr 2017

James

Good hotel very close to everything

Our stay at 4R was good, the hotel was clean, modern and provided good facilities. The hotel was also highly efficient upon arrival and we were able to check in and go to our room 2 hours before the sheduelled check in time. Breakfast was good although the beans were always cold and member of the staff at breakfast was quite rude however this did not affect our stay. Information about the wifi around the hotel was lacking and therefore we were never connected throughout our stay.

4/10

Poor

19 Aug 2016

Young couple

Rude staff. Don't stay here!

Regina gran is too far away from the centre of Salou and the beach and I don't recommend it for couples. There are mainly families staying here in August with screaming, unsupervised children in the pool and restaurant. The Pool area is too small for all of the guests as are the toilets, which are disgusting. (Only two ladies toilets)
Staff are really rude, on day three of our holiday we were turned away from the restaurant and told we were breakfast only. I disputed this with reception and tried to show them that we had booked half board, we were told to return the next morning and therefore couldnt eat there that evening! The next day we asked again and the lady on the desk said it was a mistake on the computer- no apology. There were many more examples of rude staff that we experienced too. It was the worst customer service I have ever witnessed. Choose somewhere else.

6/10

Pleasant

15 Aug 2016

Verified traveler

Lovely hotel and pool!

Had a fab time, rooms clean and tidy. The pool was lovely. Not too far from the beach and bars and restaurants but far enough not to be disturbed by it. Breakfast got a bit repetitive but was sufficient. Only thing which was bad was that my daughter had her birthday whilst we stayed and for some reason the cleaner took her birthday cards away when they were stood up by her bed. Asked at reception and went back 4 times to see if they'd check with house keeping but they didn't check until a few days later and I got a shrug of the shoulders and sorry. Put anything sentimental in the safe along with your valuables.

6/10

Pleasant

14 Aug 2012

Verified traveler

Good but not great.

Firstly, have to mention the lovely lovely staff especially a very helpful reception team. Hotel is advertised as 4 star but in reality is like a 3 star so absolutely fine to stay at if you don't expect the 4 star rating. It's very clean and the rooms are in a good state of repair but are quite basic. Beds not especially comfortable. It's a great place to stay if you just need a room to sleep in and can get a good deal but I felt I was paying a lot for what I actually got - though we did stay there at peak season!
Certainly not a disappointing stay but not one I would make a special effort to return to.

Family

8/10

Excellent

26 Sep 2009

F

five stars hotel

Lovely hotel, everthing brilliant , the range of food,Only one thing bed not comfortable at all need new ones- sorry

2/10

Poor

03 May 2026

Maryline

Insonorisant passable, l hotel a besoin d une rénovation urgente, repas de mauvaise qualite

Friends_and_family Friends

2/10

Poor

11 Nov 2025

Dorin

Subject: Dissatisfaction with the Restaurant Service

Dear Hotel Team,

As loyal guests of your establishment for several years, we have always appreciated the quality of your welcome, the professionalism of your staff, and the excellence of your cuisine.

However, during our most recent stay, we were deeply disappointed by the behavior of two restaurant waitresses, Merche and Yohanna. Their attitude was consistently cold, distant, and lacking in courtesy. They do not greet guests, ignore our salutations, and show a clear lack of availability and helpfulness.

Such behavior is unacceptable for a hotel of your standing, and it unfortunately spoiled the atmosphere and enjoyment of our meals. It stands in stark contrast to the level of service we have always experienced in your establishment.

We sincerely hope that these remarks will be taken into consideration and that a reminder of the basic standards of politeness and hospitality will be given to the two waitresses concerned. The rest of the staff, however, remains beyond reproach.

We would like to emphasize that the quality and variety of the meals remain excellent, but it is regrettable that such poor service should undermine the overall experience.

We look forward to seeing an improvement in this regard.

Kind regards,
Guests of Suite 5215

Friends_and_family Friends

10/10

Exceptional

04 Nov 2025

Silvère

La chambre était très bien, le personnel très agréable et le buffet du petit déjeuné très bien seule bémol dès que je me levais du petit déjeuné pour me resservir ma table était vidée alors qu'elle n'était pas vide...

Friends_and_family Family

2/10

Poor

21 Sep 2025

Angels

Me han robado el personal de la limpieza

Un vestido en el armario y me lo ha robado el personal de limpieza . El Hotel no ayuda en nada , no saben nada . No repetiremos , mucho cuidado en este hotel.

Friends_and_family Family

6/10

Pleasant

17 Aug 2025

Manuel

Aceptable,pero no iría nunca más.

El hotel no está mal pero no repetiría,el tema de hamacas es increíble colas de 30 personas para entrar a las 09:00 para reservar(ojo digo reservar)por qué tiran la toalla y se van y una familia como es mi caso de 3 personas en régimen de Todo incluido 2 días de 7 no pudimos acceder a la piscina,acerca de las normas no se cumple ninguna de las que indica el hotel,no sé controla nada,inflables inmensos ,se fuma cuando no se puede.

Otro tema es las colas en las comidas y cenas dado que solo hay un servidor de alimentos,no como en otros hoteles que hay dos servidores por plato.
Resaltó la amabilidad de los trabajadores del hotel.
Pero no repetiría.

Friends_and_family Family

10/10

Exceptional

15 Jun 2025

CARLOS ARTURO

Bien en lo general

Friends_and_family Family

10/10

Exceptional

12 Jun 2025

María Jusanian

Muy buen hotel. Comida,espectaculos,limpieza.un hotel 10, lo recomendaria al 100×100

Leisure Family

8/10

Excellent

09 Jun 2025

GILBERT

globalement bon établissement bonne réception chambre confortable et bien tenue

Leisure Partner

4/10

Poor

09 May 2025

Stéphane

Un 4* qui en vaut 2... la classification espagnole

Un accueil extrement désagréable. Le receptionniste mal aimable.
Les lois en espagne sur les mineurs et la necessite d'une piece d'identité non précisé dans la réservation a bien faillit couter notre séjour. Petit dejeuner de qualité mediocre pour un 4*. Viennoiseries a peine cuite, pain industriel décongelé. Jus de fruit en poudre réhydratée.....Une salle extrement bruyante.
Meme chez Formule 1 on dejeune mieux.
Pas moyen de rechauffer la chambre quand le temps et droid et pluvieux. Pas de radiateur pour secher des vetements. ... Heureusement que la chambre et grande !

Friends_and_family Family

8/10

Excellent

17 Aug 2024

ervin

Tres sympathique personnel compris et propreté

Leisure Family_with_children

8/10

Excellent

07 Aug 2024

Halima

Ateliers pour les enfants, soirées à thèmes et personnel agréable.

4/10

Poor

30 Jun 2024

Yousra

The Hotel is not 4 star worthy. The only \"good\" thing is the pool and the night receptionist. He and the mechanic, who came 100 times to fix our lock whom had an error Were few of the people who were friendly. Furthermore, The babycrib sheet of my baby was taken from the crib, even though I insisted that they shouldnt clean it since it was ours. Furthermore, the girl at the receptionist was far from helpful (blond hair). The shower was broken, was fixed later. The fridge wasnt working, was replaced later. The bed sheets all of them have stains eventhough they are cleaned. Regina hotel is a hotel if u want cheap services for the cheap price u pay. That was our mistake, we learned it the hard way.

Leisure Family_with_children

10/10

Exceptional

25 May 2024

helmut

Es war zu meiner Zufriedenheit!!

Business_and_leisure Partner

6/10

Pleasant

03 Apr 2024

Lisa

Tur med fotballen

Hotellet var greit nok, rommet romslig med grei balkong. Fint uteområde. God mat. Betjeningen var ikke imøtekomme, hjelpsomme eller hyggelig

Friends_and_family Family

2/10

Poor

31 Mar 2024

Luis miguel

Mal y encima en recepción nos tomaron el pelo, por qué no estaba echa la habitación y subieron a hacerla después de decirlo y lo que hicieron fue hacer la cama y mal, para ser un 4 estrellas poco servicio y mal
En recepción mal trato a los clientes y encima hablando en catalán lamentable

Partner

10/10

Exceptional

31 Mar 2024

Marisol

El cuarto de baño se salía el agua de la ducha por todas partes deberían de mirarlo el resto del alojamiento genial repetiremos sin duda alguna .

Leisure Family_with_children

10/10

Exceptional

24 Mar 2024

Alexandre

Parfait

Leisure Partner

10/10

Exceptional

26 Jun 2023

Elisabet

Pasamos un fin de semana agradable.
Recomendado!

8/10

Excellent

27 Mar 2023

Sonia

Excelente hotel. Sobretodo la comida muy buena y variada.
Lo que menos me gustó el spa porque había demasiada gente.

Leisure Partner

8/10

Excellent

22 Oct 2022

Daniel

Vriendelijke personeel, kamers zijn een beetje gedateerd, uitgebreid ontbijtbufffet

Leisure Partner

10/10

Exceptional

27 Sep 2022

FRANCISCO

Es muy grande pero aun asi hay tranquilidad en zonas comunes

Leisure Family

8/10

Excellent

18 Aug 2022

Verified traveler

Quelques points à revoir

Sejour dune semaine en aout.
Accueil correct. Literie à revoir / un petit coussin par personne.
Il faut compter bien 15 min à pieds pour rejoindre la plage et 20/25 pour portaventura.
Les femmes de ménage font beaucoup de bruit des 8h30 donc impossible de dormir plus longtemps.
Piscine trop petite pour le nombre de clients. Et que dire des transats et parasols qui sont deja réservé dès 9h par des personnes qui finissent par faire leur apparition à partir de 17h !!!
Au niveau restauration le buffet du soir est plutot complet et varié tandis que le petit déjeuner rebarbatif. Pas de jus frais que celui des machines.
Animation pas mal et spa ( 6 e l'entree) sympa.

Friends_and_family Family

8/10

Excellent

17 Aug 2022

BONNILLEAU

Séjour bien mais attention restauration

Hôtel pour 5 jours en famille dans deux chambres.
Partie hôtel ras, plutôt bien sauf séchoir extérieur rouillé.
Partie restauration, là, c’est moins top, le buffet restaurant est une cantine et qualité moyenne, avec moins de choix on aurait peut être mieux mangé. Salles très bruyantes, pour nous la demi pension suffisait car non reposant de déjeuner dans ses conditions et cette qualité.
Piscine bien pour les grands et petits.
Animation non testée, chambres faites tout les jours.

Friends_and_family Family

8/10

Excellent

07 Aug 2022

José

Éduquer votre clientèle !….

Juste bien sans plus
Piscine trop petite au vu du nombre de personne
Pas de réglementation concernant les plongeons les bouées etc ajouter à ceci le manque d éducation et de savoir vivre des vacanciers ceci devient rapidement désagréable juste à cause d adultes irresponsables qui sont par ailleurs incapables d éduquer leurs progénitures

Partner

10/10

Exceptional

07 Aug 2022

Galaxy

L'accueil ainsi que le personnel sont super. Le séjour a été excellent

Leisure Family

10/10

Exceptional

19 Jul 2022

elodie

séjour agréable dans cet hôtel

Agréable weekend au sein de cet hôtel très bien situé chambres spacieuses et équipées grande terrasse membre du personnel à nos services ménage fait dans les chambres à nos convenance petits déjeuners sucrés salés garnis parking sur place apprécié et merci à l’accueil de nuit 24 h sur 24 on reviendra…

Friends_and_family Family

10/10

Exceptional

17 Jul 2022

Teava

On a apprécié notre séjour a cette hôtel, beaucoup d’activité autour, le petit déjeuner est excellent et la piscine extérieur aussi. Personnel sympa, on a adoré

Leisure Partner

10/10

Exceptional

13 Jun 2022

Dahiana

Fue excelente, un buen hotel

8/10

Excellent

05 Jan 2022

Géo

hotel très moyen mais repas réveillon super.

Nous avons été relogé dans l'hôtel Casablanca Playa car l'hôtel Gran Regina fermait à cause des réglementations et restrictions Covid. Accueil très moyen et pas accueillant. Repas de réveillon fut une grande surprise quand à la qualité des plats.
Très belle et agréable surprise pour ce repas de réveillon de nouvel an.
Le repas était d'une qualité et d'une fraîcheur très agréable.

L'état de la chambre et de l'hôtel n'est pas propre et est vétuste. Le nettoyage des salles de restaurant n'est leur point fort.

Heureusement que le repas du réveillon de nouvel an fut une belle surprise.

Friends_and_family Family

2/10

Poor

06 Dec 2021

Juana

Para el precio que cobran y ser un 4 estrellas yo le daria 1, el hotel tiene mucha humedad, colchones fatal, se escucha todo, la limpieza brilla por su ausencia, no digamos del baño… pelos por todas partes ,, el personal debe de estar cansado , porque en el restaurante no dicen ni buenos días , les dices algo y hacen como que no te escuchan… el chec-in fatal, te dice dónde está la habitación y ya está, se no sabe nada.. tajante en todo en fin decepcionante … no volveremos eso es seguro

Leisure

8/10

Excellent

26 Oct 2021

Verified traveler

Pikavisiitti

OK, vähän päivitystä kaipaava hotelli, ainakin huoneiden osalta.. Palvelu todella ystävällistä😀👍

Partner

10/10

Exceptional

17 Oct 2021

Remigio

Familia

Bien

Friends_and_family Family

6/10

Pleasant

06 Sep 2021

Sofia

pas terrible

Petit dejeuner vraiment immonde et je pese mes mots

Partner

8/10

Excellent

05 Nov 2019

José

La habitación y la limpieza muy bien.

No hay una sala de estar cómoda.

Mucho ruido en el bar.

Leisure Family_with_children

10/10

Exceptional

03 Nov 2019

Verified traveler

Vacances à Salou

Très bon hôtel, le restaurant excellent beaucoup de choix et varié.
Le personnel compétant et aimable.
Le seul défaut pas de spa et l'accès à la piscine intérieure est payant : 5€ par jour et par personne.

Friends_and_family Family

8/10

Excellent

24 Oct 2019

Verified traveler

Très bon avis

Bon séjour en général, propreté à revoir cependant (taches sur rideaux et serviettes, poussières et miettes sous le bureau..). L'accueil est excellente et l'hôtel est très agréable. Le petit déjeuner est vraiment très bon et très bien garnis. Je recommande cet hôtel malgré la propreté.

Friends_and_family Friends

8/10

Excellent

20 Oct 2019

Verified traveler

La estancia fue muy bien, buenas habitaciones y un bufete muy bueno

Leisure Family

8/10

Excellent

16 Sep 2019

Verified traveler

todo a estado correcto, no a podemos decir nada malo

Leisure Family_with_children

6/10

Pleasant

25 Aug 2019

Verified traveler

La piscina es lo mejor si no seria por la ocupación de tumbonas por parte de los giris

Leisure Partner

4/10

Poor

17 Aug 2019

Boumedienne

Ouverture piscine à 10h, transat avec des serviettes dessus dès 8h du matin et personne sur les transats jusqu’à 13h!!!
Hôtel bruyant, bruit de moteur voiture et clim hôtel insupportable

Family

10/10

Exceptional

13 Aug 2019

Verified traveler

Encantados, volveríamos sin dudarlo! Una estancia corta en un lugar muy grato

Leisure Partner

10/10

Exceptional

13 Aug 2019

Verified traveler

J'ai passé une très bonne semaine malgré que l'eau soit payante a table nous avons eu le droit au frigo gratuit.
Le supermarché n'est pas loin.
Ce qui m'a déplut c'est le comportement des gens a l'hôtel, ils sont salle, ils ne respecte aucune règle.
Dommt que la piscine extérieure ferme a 19h.
Sinon cela reste un très bonne hôtels avec ambiance camping.

Leisure Partner

8/10

Excellent

11 Aug 2019

Verified traveler

Séjour en famille

Très bon séjour en famille. Accueil, hygiène et restauration parfait. Je recommande.

Family

8/10

Excellent

04 Aug 2019

Verified traveler

El hotel parece reformado y muy moderno. Las habitaciones limpias, aunque con acumulación de polvo debajo de los muebles.
El servicio en general, tanto en recepción como en restauración muy amable y atento.
Muy cercano con el cliente.
Y con muchas facilidades a la hora de partir ofreciendo servicio de duchas y parking sin hora fijada.

Leisure Friends

8/10

Excellent

31 Jul 2019

Verified traveler

Далеко от моря. Рядом с шоссе. Еда один день супер, другой никакая. Большие балконы. В один из дней в соседнем номере начали буянить англичане, мы позвонили на рецепшн и пожаловались, через 3 минуты поднялся служащий отеля и их успокоил.

Leisure Family

6/10

Pleasant

31 Jul 2019

David

No merece las 4 estrellas que tiene. Mucho ruido en los pasillos y poca calidad en la comida.

Business_and_leisure Family

8/10

Excellent

31 Jul 2019

Verified traveler

Me gusto el horario de la piscina.No me gusto la comida

10/10

Exceptional

31 Jul 2019

Verified traveler

\"Hôtel-club\" bien placé, personnel agréable et accueillant dont certains membres parlent français et un restaurant… fait pour grossir!
Il est assez facile sur semaine de trouver un emplacement gratuit pour la voiture.
Donc, tout cela permet un séjour très agréable à Salou.

Leisure Partner

2/10

Poor

30 Jul 2019

Dadie

Personnels désagréables au buffet, ils débarrassent la table sans savoir que la table est encore occupé, résultats je suis obligé de me reservir tout le temps, c'est pareil pour le dîner.

Leisure Partner

10/10

Exceptional

30 Jul 2019

Jesús

Excelente trato y lugar cómodo y agradable

Family