All I needed was a parking pass so the lady was fairly nice, so I could go off and bicycle ride around the area for the day. I asked the lady at the front desk if there was a restroom that I can use at the hotel and her response was there was no public bathrooms that was odd. I came back at 2:30 to see if I could check in because the night before I called and the gentleman who answered the phone told me anytime after 2:30. I could check in if rooms were available so the same lady who helped me in the morning was still there and she came off rude telling me no there was no rooms available so then I came at 4:00and so oddly people were already checked into their rooms. I was up at 4 AM that morning drove from San Diego County so I was beat by the time I got back at 2:30pm so finally I checked in at 4:00pm went to the room. A gentleman at the front desk at check-in was very polite instead of the woman that was there in the morning. Overall, the hotel needs to be revamped and if you have allergies to animals, I would not stay there room 108 smell like animal it was heavily deodorized and the floor was sticky next to the headboard and the desk my flip-flops were sticking all over in that area. I was hoping it was only pet slobber.Parking lot was free to park there.