Hyatt Centric Delfina Santa Monica

United States , Los Angeles - CA
SANTA MONICA, 530 Pico Boulevard
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100 reviews shown

10/10

Exceptional

06 May 2026

Tamara

Upgraded room without asking. Staff were great very helpful. Pool was perfect. Located in a great area walking distance to everything.

Family

8/10

Excellent

03 May 2026

Olga

Clean room and bathroom. Very good breakfast. The staff was nice!

Business

8/10

Excellent

02 May 2026

David

There was no self parking and the valet parking was very expensive. I parked in a lot that was a three to five minute walk from the hotel.

Family

10/10

Exceptional

28 Apr 2026

Janet

Staff and spirit of hospitality are in constant supply at Centric. Emerson's service for our birthday party made it perfect. He was patient and anticipated each guest's desires. He helped me feel like I was a great hostess! Manager looked for ways to help us feel at home. Location is convenient and rooms have great orientations towards the ocean and city - not far from beach - far enough to enjoy utterly quiet sleep hours. Nice facilities. Bar and food offerings are well prepared. Good for pleasure and working visits for me.

Self

4/10

Poor

28 Apr 2026

Charbill

I showered in my room and bathrub was glogged, no water would go down, I then was moved to another room that had smoke smell outside of it during my time which i had to notify the front desk of due to it filling my room

Self

10/10

Exceptional

26 Apr 2026

Edward

Clean
Great staff
Mediocre breakfast

Family_with_children

10/10

Exceptional

26 Apr 2026

Laurie

Everything went well! Very clean room, and comfortable bed! Spacious bathroom!

Friends_and_family Friends

6/10

Pleasant

26 Apr 2026

Ryan James

Room was great, clean and alright no issues. View from ocean view-room balcony was beautiful Katie at the front desk was awesome, she called me and my boyfriend family. Pool was supposed to be heated but was cold, and no hot tub. Firepits wouldn’t start. Entertainment room was lame and you had to go to the front desk to be able to use anything.

Partner

10/10

Exceptional

26 Apr 2026

Omar

Great

10/10

Exceptional

26 Apr 2026

Loan

Rooms were spacious and nice location .

Friends_and_family Family

10/10

Exceptional

25 Apr 2026

Mark

Well located for my trip. Staff is super helpful. Among the best I’ve seen. Parking is kinda stiff!

Self

10/10

Exceptional

25 Apr 2026

Alicja

Our room (with the balcony and partial view of the ocean) was excellent; clean, comfortable, quiet and had very nice and helpful room service. We ate several times at the hotel's restaurant. They make very good omelets for breakfast and offer excellent deserts. Dinner choices are rather limited, but you probably can find something that will satisfy your hunger: cheeseburger or sandwich. We found the front desc and concierge services very satisfactory. My grandson enjoyed exercising in the gym. Overall: relatively small hotel with comfortable rooms and very helpful staff. Hope, we will stay there again.

Family

10/10

Exceptional

25 Apr 2026

Carmen

Nice and clean have stayed here multiple times with no issues

6/10

Pleasant

23 Apr 2026

Wesley

2/10

Poor

20 Apr 2026

Zaid

Wifi was not working at the room. Kept disconnecting. Staff reset the router, which made no difference to the issue.

Staff forgot to put a shower gell at the bathroom.

The room door look through hole was broken.

This hotel is not worth the money they charge for considering all the issues they have with it.

Friends_and_family Family

10/10

Exceptional

19 Apr 2026

Mia

Really lovely hotel. Ocean view was nice. The hotel is about 5 streets away from the ocean, but it was visible and a nice view. If you planned to walk to the Santa Monica Pier - it about a 25 mins walk. Also, we did luck out and find street parking on a smaller side street, saving us $50 U.S!
I’d stay there for sure. Very clean and chic.

Partner

4/10

Poor

19 Apr 2026

Julia

You really have to be careful which room you get. I did not get the room I paid for. There was a dirty washcloth from the last guest in the shower, the gap between the door and the floor let so much sound & light in - I couldn’t sleep. I’ve stayed here 5 times now with 2 bad room experiences.

10/10

Exceptional

18 Apr 2026

Camille

Everything about this hotel was amazing! I will be staying there again!

Friends_and_family Friends

10/10

Exceptional

18 Apr 2026

Elliot

Lovely staff, clean room, great location, good facilities

Friends

10/10

Exceptional

17 Apr 2026

daniela

absolutely loved it here! will definitely be back

10/10

Exceptional

15 Apr 2026

Jarod

AWESOME place to stay. Great location. Blocks away from the Santa Monica pier. PS- Tracy is the best.

Partner

2/10

Poor

14 Apr 2026

Sonia

Unsatisfactory stay in many ways.

Hot water was inconsistent. Shower would turn from hot to ice cold multiple times during one shower.

Frustrating promise but non-delivery from staff. We spoke with staff at valet and reception 4 times to ensure we were charged correctly for parking. On check out, the charge was still incorrect.

Selective application of policy. I watched staff offer a group of middle aged Caucasian women complimentary wine at check in. We checked in immediately after them, and were not offered the same. We are a young family and people of colour.

10/10

Exceptional

14 Apr 2026

Tracy

If you are looking for something a little bit upmarket this accommodation is great. It’s a little more than 10 minutes walk to the pier but not a hard walk. Staff were amazing and facilities were great too. It was on the high end of our budget but worth it.

Friends

10/10

Exceptional

12 Apr 2026

Robin

We came here for a birthday sleepover for my teenage daughter and her friends. The front desk, housekeeping, and valet staff were all so friendly and accommodating! The location is perfect and hotel amenities were perfect! The heated pool was the icing on the cake!

Family_with_children

10/10

Exceptional

12 Apr 2026

Jemere

I love this hotel. Nice. Clean. Friendly. Lots to do around. 10 walk from beach.

10/10

Exceptional

11 Apr 2026

Cyril

Great staff

Self

8/10

Excellent

11 Apr 2026

Joseph

No coffee in room

Family

10/10

Exceptional

10 Apr 2026

LeiAnn

Rooms were clean, comfortable, and well maintained.

My only complaint is the air conditioning defaulted (or was reset by housekeeping) to 74 degrees during the day while we were out. It was way too hot to sleep. One of the problems with the mini-split is my friends were freezing in the bed next to it while I was too hot on the other side.

Friends_and_family Friends

8/10

Excellent

09 Apr 2026

Sagar

Enjoyed our stay

Family_with_children

10/10

Exceptional

09 Apr 2026

Maureen

Room was really nice. Staff was super pleasant. Champagne on arrival was pleasant surprise!

Friends_and_family Family

8/10

Excellent

07 Apr 2026

melisa

Hotel was nice. Our room had several small minor issues they promplty fixed. The staff was helpful. Probably woukd stay closer to the beach next time

Friends_and_family Family

6/10

Pleasant

06 Apr 2026

tina

Ok clean hotel pool small. Walk to beach but bit of a walk to main attractions

Family

10/10

Exceptional

06 Apr 2026

Antoinette

I loved the room and the private hot tub!! I will definitely come again!!

Friends_and_family Family

10/10

Exceptional

06 Apr 2026

Cyril

Best reception staff ever

4/10

Poor

05 Apr 2026

Anisa

We were very disappointed with our stay. The hotel advertises itself as being “very close to the beach,” but in reality, it’s much farther than expected and definitely not convenient if you’re planning to spend time by the water.

The pool was another letdown—it’s extremely small and feels cramped, nothing like what you’d hope for when booking a relaxing stay.

What frustrated us the most were the unexpected extra fees. We were charged significant amounts for amenities we never used, and to make matters worse, we were told at check-in that the gym and amenities were free. That clearly was not the case when we received our bill.

Overall, the experience felt misleading and not worth the price. We would not stay here again.

Family_with_children

10/10

Exceptional

30 Mar 2026

Richard

We stayed there for two days. The room was clean. Lobby nd lunch menu were good. The cost was very reasonable in light of being close to the beach. Parking per day was $57 (self-park).

Family_with_children

10/10

Exceptional

29 Mar 2026

Leah

The check-in was awesome. Valet parking attendants were a great help, thank you A

10/10

Exceptional

29 Mar 2026

Beth

Room was nice, same with view. Nice location.

Friends_and_family Family

4/10

Poor

29 Mar 2026

Michael

Be aware that there are extra fees and deposits required when you arrive. I asked where I can park and was told 67 dollars a day valet or take my chances on the street. Resort fee and parking was 115 dollars extra on top of what I paid for the room. Front desk clerk Cynthia was a real piece of work. Belittled me when I asked what floor my room was on. Use caution before booking at this place. Happy travels!

Partner

10/10

Exceptional

28 Mar 2026

Trenaeki

Great staff

Friends

10/10

Exceptional

28 Mar 2026

Yosef

Room it’s clean ,staff are too nice especially the front office manager and one of the front disk lady to do check in on us she’s very nice and helpful too .

10/10

Exceptional

25 Mar 2026

Reynier

Our stay was great, excellent services, great location, the bar and food at the hotel was amazing, the staff very friendly and professional, Valet parking a little expensive but as expected for Santa Monica area, will be back for sure

Friends_and_family Family

2/10

Poor

24 Mar 2026

Jenene

I was not pleased with our stay. Hotel is overpriced, not enough towels, A/C did not work, an engineer was sent to fix the problem and was very rude, did not speak or when spoken too no response back! Hotel charged $300 for incidentals fees and parking in hotel structure was $67 a night RIDICULOUS! I do not recommend staying at this hotel!

Friends_and_family Friends

6/10

Pleasant

21 Mar 2026

Vanessa

we were given a very noisy room on the second floor and our room was never cleaned.. very disappointing

Family_with_children

10/10

Exceptional

21 Mar 2026

Jesse

Clean

Friends_and_family Family

10/10

Exceptional

20 Mar 2026

Nicole

Friendly staff, very accommodating and an easy walk to the beach.

Partner

6/10

Pleasant

17 Mar 2026

Dominic

The check in was painful.
Son already checked in ahead of us around 7PM then we followed at 2am since we are coming from out of town. We explained to the guy the I am the mom I have a the copy of the receipt of the check in and if we can have additional key to get in the guy asked us to wake up my son and call the front desk. I explained that he will have an emergency procedure the following morning so
Please not to wake him up. Guy insisted to wake him up even asked to come down and let us know we can go up. We explained again that he might be dizzy and premedicated and still insist to wake him up. We understand the rule however a compassion goes a long way. I will not stay on this hotel again for that reason.

Family_with_children

10/10

Exceptional

16 Mar 2026

Leann

Tracy at the front desk was exceptional! Thank you for making our check in and check out so welcoming. In case no one has told you today, you're AWESOME!

Partner

10/10

Exceptional

16 Mar 2026

Susanne

Felt almost at home.
Everyone was super sweet and nice

Self

8/10

Excellent

16 Mar 2026

Steven

Didnt use the business center, the gym, the pool or the hot tub. Staff was very friendly; cocktails were good. Food was pretty good but not great. Close to the beach. Id go back :)

6/10

Pleasant

16 Mar 2026

Shing Horng

The bathroom has zero towels bars, only 1 hook behind the door. Not even a place for a hand towel. The door swing practically hits into the toilet. The shampoo/conditioner/bath gel were very nice. But towels were also incomplete-missing a bath mat towel and not enough bath towels for our family. Parking is also ridiculously expensive. It is a great location though - 15-20 min walk to the beach.

Family_with_children

10/10

Exceptional

15 Mar 2026

Kathy

Didn’t use.

4/10

Poor

13 Mar 2026

Julia

towels are not clean

10/10

Exceptional

09 Mar 2026

Giacomo

Great place to stay!

Friends_and_family Family

6/10

Pleasant

09 Mar 2026

Jose

Location was immaculate! Staff was very friendly and always ready to help which is amazing. The room we had was clean and very spacious. My only complaint was we booked a room with a balcony and we did see pictures with a very big balcony and chairs. Ended up with a two foot by six foot “balcony” but the view was still kind of worth it. Thankfully we were less than ten minutes away from all main shops and the pier. My other big issue was the vending machines. Most of them were out of order or saying please select a different option.

All together the experience was very pleasant. If people want a great hotel with amazing staff please look into the Hyatt. Just know you might have to stop by 7-11 for some snacks or drinks.

Partner

10/10

Exceptional

08 Mar 2026

Allen

Great hotel a few blocks from beach and restaurants. The staff were so nice and welcoming. We enjoyed the bikes that they lent us on site and the free games room (pool and shuffleboard).. Will hopefully come back soon!

Family_with_children

6/10

Pleasant

07 Mar 2026

Gary

Property is on steep hill . Hard to walk to and from beach

10/10

Exceptional

04 Mar 2026

Ryann

It was a great stay with a lovely view of the ocean. Staff was lovely, and hotel was really nice. Got to enjoy the lunar eclipse from our room’s balcony. Worth every penny.

Partner

2/10

Poor

02 Mar 2026

sam

1.i had Delivery from Amazon not given to me for 4 days and even after checking out despite asking for it several times. Later found out package was kept in manager room desk w/o letting me or other staff to give/ deliver to me in person or to room number again despite checking several times!!! I’m now in LAX airport going to Singapor and package is in hotel front desk

Partner

10/10

Exceptional

02 Mar 2026

Gordon

Friendly

Partner

10/10

Exceptional

01 Mar 2026

Irma

Clean room. 230! Staff was so nice. Pool service was amazing. HYATT DELFINA is the only hotel i stay when in SM. Been visiting tgat spot since the hotel was Le Meridian.

Partner

10/10

Exceptional

01 Mar 2026

Kurt

We highly recommend this hotel. The staff, room, and food were all excellent.

Family

8/10

Excellent

24 Feb 2026

Tanya

Clean room and was tidied each day we were there. Great view.

Partner

10/10

Exceptional

23 Feb 2026

Greg

Very nice rooms with beautiful views. Very friendly staff, highly recommend !!

6/10

Pleasant

18 Feb 2026

Keshia

The ac/heat unit did not work my entire stay and that TV had problems most days. Staff interactions were 50/50, sometimes pleasant, other times unhelpful.

I will shout-out the housekeeping dept, the bellmen and that curly haired woman at the front desk. They were always lovely, helpful and kind.

Business

6/10

Pleasant

12 Feb 2026

Jean

The staff was good and everything but my room wasn’t ready by the time I made it for check in, and I got a lower grade room and after I got offered to get waiver all the days for valet, they gave me the downgrade and said I had to pay 2 instead

Leisure Partner

10/10

Exceptional

11 Feb 2026

Cyril

Yes

8/10

Excellent

04 Feb 2026

Darren

Clean room and great location.

Business

8/10

Excellent

01 Feb 2026

Jill

Room was very clean - staff was great. Smoker in room 610 on their balcony every 2 hours which smell floated into our room day and night.

8/10

Excellent

31 Jan 2026

Abboud

Great service and prime location

Business Self

8/10

Excellent

31 Jan 2026

Zakary

Convenient location, clean room and friendly staff!

10/10

Exceptional

31 Jan 2026

Stephanie

Very nice accommodations- upscale!

Business Self

10/10

Exceptional

25 Jan 2026

Aiko

Great location. Appreciated the welcome drink after a long trip. Cute pool. Courteous and helpful staff.

Business

10/10

Exceptional

20 Jan 2026

timothy

Beautiful property with the most amazing staff!

Partner

10/10

Exceptional

16 Jan 2026

Deborah

Rooms are spacious and clean. Beds are comfy. Bedding and all linens were super soft and lush
Heated salt water pool was wonderful

Leisure Partner

10/10

Exceptional

16 Jan 2026

John

Nice

10/10

Exceptional

13 Jan 2026

ELAINE

Room was spacious and clean. Staff were helpful and the location was excellent.

Business Partner

10/10

Exceptional

13 Jan 2026

John

Room was great. Service was excellent from the front desk to the restarurant. All staff very friendly and responsive to questions. Reataurant manager Steve was excellent - so friendly and helpful - even took the time to come out and say good bye to us as we checked out!

2/10

Poor

13 Jan 2026

Robert

Our room was next to the staff lifts and there was a constant noise from the lifts being used all day until 12 at night. And I was charged Destination fees and was only told 1 day before check in. Attitude of staff members are terrible and they dont care about helping.

10/10

Exceptional

10 Jan 2026

Domagoj

great experience

2/10

Poor

09 Jan 2026

Jorge

Front desk

Friends_and_family Family

10/10

Exceptional

06 Jan 2026

Anthony

YES, IT WAS A GREAT EXPERIENCE-just WISH IT COULD HAVE BEEN LONGER TO ENJOY SOME OF YOUR GREAT AMENETIES.

Business_and_leisure Partner

10/10

Exceptional

05 Jan 2026

Gunjan

Room was very clean, location was okay, 20 mins walk to the Santa Monica pier

Leisure Family

10/10

Exceptional

04 Jan 2026

ALBERTO

Friends_and_family Family

4/10

Poor

04 Jan 2026

Roli

Room were clean, but we get rooms late and also not the room which we booked.

10/10

Exceptional

04 Jan 2026

Antonio

Clean room and friendly staff

Leisure Family

10/10

Exceptional

02 Jan 2026

Kirk

The staff were very friendly and helpful.

Leisure Family

8/10

Excellent

02 Jan 2026

Sara

Front desk was extremely friendly and helpful. Great location, walkable to lots of restaurants and things to do. Slight odor in one of our rooms but too tired when we got in to ask for a change.

Leisure Family

10/10

Exceptional

31 Dec 2025

Amanda

Lovely, clean room. Friendly staff. Great location - would absolutely stay there again!

Friends_and_family Family

10/10

Exceptional

30 Dec 2025

Xavier

Overall all

10/10

Exceptional

30 Dec 2025

Gurpreet

Yes

Leisure Family_with_children

10/10

Exceptional

29 Dec 2025

Susan

Clean room and helpful staff. Terrific gym. Enjoyed our stay.

Leisure Partner

10/10

Exceptional

28 Dec 2025

Xue Feng

Good place to stay

Leisure Family

10/10

Exceptional

26 Dec 2025

Tomeka

Had a great time. Drinks are a bit pricey on the bar but it’s CALI. We road their bikes and walked to the nearby stores. Great location!! Clean room and staff was very helpful and kind. There was a desk associate she was a fair skin I think she had locs in her hair anyway she was really nice hate I can’t remember her name. Ava I think was the name of our waitress for breakfasts and she was accommodating and friendly. There was a dark skinned fellow who worked the desk to help us rent out the bikes. Younger skin fellow. He was very helpful as well. Thanks everyone for a great stay. Rooms were clean food was good and we had to get up early morning for our flight and the night person was up and cleaning the main area doing her job visibly. I hate I can’t name any names but I’m sure their work doesn’t go unnoticed by management.

Leisure Partner

10/10

Exceptional

25 Dec 2025

Sally-Anne

Beautiful hotel. Great service. Comfortable beds

Leisure Family

10/10

Exceptional

25 Dec 2025

Julia

Wonderful stay!!! Works stay again!