Name: Hampton Inn and Suites Santa Monica
Address: 501 Colorado Avenue, Los Angeles, 90401, US

10/10

Exceptional

23 Jul 2026

Manuel

All good. Breakfast is great

10/10

Exceptional

21 Jul 2026

Ajit

This is a very good hotel. Excellent location. Service was also good. Staff was helpful. Food was good.

Friends_and_family Family

10/10

Exceptional

21 Jul 2026

Manikanta

All good

Partner

8/10

Excellent

19 Jul 2026

Caroline

Great location If close to the pier is what’s important , it was very clean . Pool is way smaller than pictured. Breakfast was great. Although I’m not very familiar if it’s the area but there is a lot of homeless around. An emergency alarm went off to evacuate, while I stepped out of the room to grab my DoorDash in lobby and my daughter was in the room and that really ruined her experience. She was traumatized the whole time we were there she didn’t want to leave my side (she’s 16yrs old) .But overall everything is walking distance which is great .

Family_with_children

8/10

Excellent

19 Jul 2026

Jazmine

Hotel is definitely in a great location! A short walk to the promenade where you can enjoy restaurants and shopping, walk a little further down and you reach the pier. You can enjoy the beach, rides on the pier, the scenery or rent the motorized bicycles and take a beautiful ride along the beach! This trip was a graduation gift to my son & we really enjoyed ourselves. The breakfast being complimentary in the morning was a great touch, we didn’t have to go hunting for breakfast every morning. I would say they could switch up the menu more because after a week you definitely get tired of it but I am appreciative we had it. Only con I would say is the swimming pool, online you think you’re looking at this beautiful big pool but in reality it looks as big as the jacuzzi they have and the jacuzzi itself definitely needs a good power washing. The pool is also covered by the 3rd floor, so don’t think you’ll be basking in the sun for a suntan. Overall I would recommend this hotel to any friends & family.

8/10

Excellent

19 Jul 2026

Gayle

Matt at front desk was full of great local spots. Hotel needs new carpet well at least on floor two it had lumps in it. Beds comfortable and room clean.

Partner

4/10

Poor

16 Jul 2026

Bob

Housekeeping was poor at best. Left no towels no washcloth no floor mat. Did not refill toilet paper, leaving an empty tube on the holder. Homeless hanging around outside, room has paper thin walls and ceiling sop loud

Self

4/10

Poor

16 Jul 2026

Lawrence

Uncomfortable bed (bad mattress and scratchy sheets), no blackout curtains and no hot water.

Business

8/10

Excellent

15 Jul 2026

Shawn

This property is locked for your safety and you need your room card to enter the building. We liked that a lot. Literally everything is walkable, including the Santa Monica Pier. There’s food all around you, a cvs, target; anything is walking distance. Do not pay hotel parking. Go to the public garage and pay $20 for the day instead of $65 for the hotel parking. Garage 8 is about 2 blocks walk from hotel and it’s a straight shot.
Are room was nice sized with a significant sound of floor space. We were not cramped at all. Unfortunately, our room view looked out into the indoor swimming pool so it was very noisy. But ear plugs and Tylenol pm got us through that. So ask for any floor except 2. The laundry, ice, gym and pool are all on 2.
Breakfast was basic hotel buffet style with regular food items as expected.
They advertise laundry facilities. One washer was broken leaving only one. Surprisingly, there were many people wanting to do laundry. The only place to fill water bottles for drinking was in the gym on 2nd floor. The machine was standing in water which I reported around 9pm on arrival, still standing the next morning I reported after breakfast. And water still surrounding when we checked out on day 3. I’m sure this was causing damage to the floor, but it was not fixed.
This hotel deserves much better ratings from our point than we saw on Expedia. We would stay again if in the area.

Partner

6/10

Pleasant

13 Jul 2026

Brooke

Hotel was relatively clean. Area is located right beside the train station. Noisy and lots of people in that area. Room was not cleaned one of the days in which we were there.

Family

10/10

Exceptional

12 Jul 2026

Edania

Breakfast was excellent and most importantly allowed us to enjoy watching World Cup Fifa fútbol events. My family enjoyed very much our stay at the hotel.

Family

10/10

Exceptional

12 Jul 2026

Mario

Very nice and staff was very helpfull.

Friends_and_family Family

8/10

Excellent

09 Jul 2026

Cynthia

Parking was a little on the high side. The walls were pretty thin. The staff was nice. Noticed the Manager was putting in long hours and still had a smile on his face. Pool was nice area. Bring your snacks to avoid $5 snicker prices . Breakfast was great but not a lot of seating areas.

Family_with_children

10/10

Exceptional

06 Jul 2026

Anthony

It is located near to good stores and just walking distance to the beach, I like the room its clean the staff are very accomodating. The breakfast is also good, however, no self service parking.

Family_with_children

4/10

Poor

05 Jul 2026

Francisco

Wish all the rooms had smart tvs, been to a Hampton in before payed for a smaller room and had Netflix at least and a couch, paid for king large here and don’t even have smart tv

Partner

10/10

Exceptional

02 Jul 2026

Dejan

Great location. Walkable distance to restaurants and pier.

Friends_and_family Family

8/10

Excellent

01 Jul 2026

Shannon

Clean

Family_with_children

10/10

Exceptional

30 Jun 2026

Denisse

N

Family_with_children

10/10

Exceptional

27 Jun 2026

Yoed

Overall the stay was perfect just what we wanted and expected. Would definitely stay here again. The room was nice, clean and worth it! The beds where super comfortable, overall space was good enough for the 4 of us. The gym was a plus, for my kids and breakfast was decent..

Friends_and_family Family

8/10

Excellent

27 Jun 2026

Julian

Only parking, the hotel don't have self parking Only valet parking with $65 + tax per night 😑
😂

Partner

10/10

Exceptional

24 Jun 2026

CHERYL

Upon arrival, the staff, Ian and Genivieve were very welcoming and helpful with information.

Family

10/10

Exceptional

23 Jun 2026

Krystal

The room was nice and clean . The breakfast is good and the Hotel is walking distance to many stores and also the beach .

Family

8/10

Excellent

16 Jun 2026

Gregory

Stay was nice.

Family

6/10

Pleasant

15 Jun 2026

Amanda

Property is clean and safe. Unfortunately, our room was stuffy without having a bathroom fan. The windows don’t open so we felt airflow was restricted. Our air conditioner was not keeping up either. When I told the front desk as we were checking out, she just said she’d take note of it.

Friends_and_family Family

10/10

Exceptional

12 Jun 2026

Alexandre

Nice hotel near the beach!

Partner

10/10

Exceptional

11 Jun 2026

Edwin

Breakfast bar was great

Family_with_children

8/10

Excellent

09 Jun 2026

Ashley

Pros: Clean room, clean hotel. Wonderful complimentary breakfast with lots of options. Great location, close to metro line and the Santa Monica pier.

Cons: The water pressure in the shower was pretty terrible. The hot tub was in dire need of being cleaned/treated, and the pool was freezing cold. It’s under a roof so it doesn’t get much sun.

Friends_and_family Family

6/10

Pleasant

06 Jun 2026

Mark

On the down side, right next door to metro train line trains making loud beeping sound when leaving station, kept me awake. Breakfast whilst reasonable the no of tables is ridiculous only about 15 for a large hotel. Parking is valet only with tips and tax it's about $60 a day.
On the upside, the room we had was a corner room with a balcony and was pleasant.although we did pay for that.

Friends_and_family Friends

8/10

Excellent

05 Jun 2026

LEANDRA

Clean room but outdated. Good location great staff

Friends_and_family Family

8/10

Excellent

05 Jun 2026

Matthew

This hotel has very nice amenities. The fire pit on the pool terrace was very nice. The fitness center was excellent with a nice bottle filler station. Breakfast was just okay. I wished they served the omelets every day because the scrambled eggs were very watery and poor. Also, there is not enough seating for everyone during breakfast and the staff did a poor job keeping up with the trash cans. The trash cans were often overflowing by the end of breakfast.

Family_with_children

10/10

Exceptional

04 Jun 2026

Gurunath

This hotel is very well situated with good size rooms (and high ceilings). Breakfast was good and property very clean. Will definitely stay here again.

Family_with_children

10/10

Exceptional

02 Jun 2026

Carolyn

Very clean, great staff. I’ll definitely stay here again.

10/10

Exceptional

02 Jun 2026

Robin

everything was amazing

Friends

6/10

Pleasant

01 Jun 2026

Cheryl

The rooms needed to be cleaned more thoroughly.

Family

8/10

Excellent

31 May 2026

Bahram

AA

Family

10/10

Exceptional

31 May 2026

Chris

Clean and modern rooms with lots of space for my wife and I. Super friendly staff who helped us with directions, check-in requests, and any other question we had. This property is located within walking distance of everything you might want to do in Santa Monica — from the beach to shopping the Promenade to world-class dining.

Partner

8/10

Excellent

30 May 2026

Emma

Well stocked breakfast and very clean area-the staff work very hard at this. Rooms were cleaned and made up well. In convenient location-walking distance of Santa Monica Pier and metro plus bus stop is right outside

Partner

2/10

Poor

29 May 2026

jamie

Staff was so rude and very disrespectful tge lady doing the breakfast was the rudist person we've ever met

Partner

10/10

Exceptional

28 May 2026

Jami

Enjoyed our stay here, it was walkable to the pier which was a selling point. Not unsafe, parking was easy.

Partner

10/10

Exceptional

28 May 2026

Susan

nice

8/10

Excellent

28 May 2026

Joseph

Were really looking forward to relaxing in outside patio with the firepit, but were told the \"engineer\" went home for \"the evening\" and he was the only one who could operate the system. Really? Because isn't it just an on/off switch? And isn't the evening when the firepit is most usable/enjoyable. Why put it in your advertising photos if it's not available. BTW: The hot tub was too sudsy foamy and more lukewarm than hot. But overall, the room was nice.

Partner

10/10

Exceptional

27 May 2026

Sarah

Great location, clean and comfortable.

Family_with_children

8/10

Excellent

24 May 2026

Laura

Nice, clean and quiet hotel. Free breakfast was decent. Room was nicely updated, although didn’t love having just a sliding barn door for the bathroom. Doesn’t leave much for privacy.

Family_with_children

10/10

Exceptional

23 May 2026

Mark

All around is perfect

8/10

Excellent

19 May 2026

Tasha

Was a bit worried as you can not even get into building with a key. Once inside it was clean. Was pleasantly surprised to find a peloton bike in gym. They had sack breakfast for those that are unable to stay. I felt the valet was a bit expensive. You can park in the garage right next door for about 1/2 the price. There is a Trader Joe’s right next door which was convenient.

Partner

10/10

Exceptional

16 May 2026

Elsa

Great

Friends

10/10

Exceptional

06 May 2026

Martin

Great place but the parking was a bit pricey, 65 dollars plus parking tax total of 76.70 will definitely look for another hotel with less parking fees.

Partner

10/10

Exceptional

02 May 2026

Lisbeth

Great

10/10

Exceptional

02 May 2026

Georgina

We had a great stay! Room was clean and staff was so nice and helpful. We enjoyed the waffles at breakfast!! Great location. Already booked for a return stay!

8/10

Excellent

29 Apr 2026

Victoria

.

6/10

Pleasant

28 Apr 2026

Dion Eldin

We had an a/c problem on the second night of our stay that only resolved in the morning as their engineer/maintenance manager does not stay for the night. We slept at 77 F all night it was so uncomfortable. Popped the sliding doors open for air and it was also very loud outside. Requesting for compensation for a portion of that night atleast.

Family_with_children

10/10

Exceptional

27 Apr 2026

Stephanie

Na

Friends

10/10

Exceptional

25 Apr 2026

Simar

Nice and clean. 5 min walk from pier

Partner

6/10

Pleasant

23 Apr 2026

Jayden

It was okay besides the homeless hanging around everywhere at night

Friends_and_family Friends

10/10

Exceptional

23 Apr 2026

Cara

Room was spacious & spotless.

Business_and_leisure Self

2/10

Poor

19 Apr 2026

Teresa

The property was clean and the staff was always present at the desk.

The hotel was clean and you had some breakfast options that we’re good

Big problem was no sleep the entire weekend.

We were kept awake by constant dripping from the what we were told AC unit in the roof of the room. We took numerous videos of it throughout the night on both nights.

We inquired in the middle of the night about the dripping, and if there was another room or can they stop it. , We were told 7am maintenance would be on and they will take care of it. Got a call finally at 11a sat. Desk was pleasant and apologetic/ Told us if we wanted to move rooms cause maintenance Couldn’t do nothing about the dripping. It would have to be by one or 130.

We were on a campus tour and there’s no way we would’ve made it back until 330. We were given no other option we stayed in the room again Saturday night took more videos of the dripping and sleep was off and on for all of us. Drive home today 12 hrs. No sleep. Blah’
This seems to be a common issue. Have not heard from office

Family_with_children

10/10

Exceptional

19 Apr 2026

Dawn

Spacious room. Helpful staff. Excellent location

Partner

10/10

Exceptional

15 Apr 2026

Andres F

Clean room and hotel property.

Business

10/10

Exceptional

13 Apr 2026

Kristina

Great location. Very clean ! Good options for breakfast and coffee available all day !

8/10

Excellent

13 Apr 2026

Sonia

Clean room, friendly staff, breakfast included, great location walking distance from the pier, vallet parking 10/10 and safe.

Friends_and_family Family

10/10

Exceptional

12 Apr 2026

Brette

Very clean and bright. Staff was helpful and friendly. Great location with walking to everything. Wish parking wasn’t so expensive.

Family

6/10

Pleasant

11 Apr 2026

Emily

Pretty average and standard. The upholstery is pretty beat up throughout. The property definitely has some wear but is clean and functional. Breakfast lacked variety but was serviceable.

Friends_and_family Family

10/10

Exceptional

11 Apr 2026

Chelsi

Breakfast was great, staff was kind & helpful. Nice pool & hot tub. Would stay again

Family_with_children

10/10

Exceptional

11 Apr 2026

Amber

Welcoming staff, held our luggage until check-in, very secure. Loved the pool and hot tub, spacious rooms, good breakfast options. Excellent proximity to the beach, pier, promenade—you can hear the light rail at all hours but it’s not bad.

10/10

Exceptional

09 Apr 2026

Rosemarie

We read the reviews. People are ridiculous to complain so much! Breakfast was 3 hot item with toast, bagels, waffles, cereal, oatmeal, variety of juice and yogurt. Plenty options, plus coffee bar open 24 hours. Yes the hotel is by the Tram, actually very convenient if you use it. Yes the odd homeless person, but we saw them throughout Santa Monica and police were monitoring the problem 24/7. Ok our balcony view was the Tram station.. and who cares for the price. Air conditioning works period, who cares if it’s a bit loud. We are seniors and absolutely loved our room, breakfast and the price! Oh almost forgot about the pool! Wonderful stay!

Family

10/10

Exceptional

07 Apr 2026

David

Friendly staff and very clean hotel

Friends_and_family Family

10/10

Exceptional

07 Apr 2026

Dina

Yes

Partner

6/10

Pleasant

02 Apr 2026

Danielle

Hotel is over priced for the condition and surroundings

Friends_and_family Family

4/10

Poor

02 Apr 2026

Anthony

Parking was priced higher than advertised and charged tax on the rate which is highly irregular.

Self

10/10

Exceptional

01 Apr 2026

Prasad

C

10/10

Exceptional

01 Apr 2026

Jan

Breakfast was fresh everyday

Friends_and_family Family

8/10

Excellent

29 Mar 2026

Amna

The hotel location is great. The housekeeping is daily, which is also great. They were responsive with towel requests. The breakfast has excellent options.

All day coffee and tea!

The only part for us lacking was the check-in. We arrived at 12pm. We had flown at 6am out of NY. When we arrived we left our bags as no rooms were available. When we returned a few hours later there were two people at the desk. The woman didnt speak with us, acknowledge us or help us, but helped people behind us while we waited for the gentleman who had told us earlier to come back in a few hours. He didn’t remember us and we went through check in all over again.

Friends_and_family Family

6/10

Pleasant

28 Mar 2026

Lisa

$65 valet parking is only options for parking although they advertise garage parking available. Public parking around the block if you don't mind walking through the homeless camps. Security allows for public loitering at the entrance to the hotel. Valet entrance had people smoking weed every night I returned. Fridge in room was broken. Chair in the room was old and had peeling vinyl off the arms. Thank goodness the beds were comfortable.

6/10

Pleasant

24 Mar 2026

Ryan

Breakfast was fresh and staff were kind. Clean amenities and close to room was a plus. My biggest complaint is there is NO FREE onsite parking and i was not made aware of this prior to booking. The only optionil is expensive insote valet and its inconvenience

Friends_and_family Family

6/10

Pleasant

24 Mar 2026

Jennifer

Room was okay. When we got in the room it was kind of stuffy, definitely needed to turn the air down. Staff was super nice

Friends

10/10

Exceptional

24 Mar 2026

Shannon

Property was nice. The rooms were clean. Parking was a little pricey.

Friends_and_family Friends

10/10

Exceptional

23 Mar 2026

India

Its clean, staff very friendly, close by everything. Will be staying here again when i come back.

Family

10/10

Exceptional

23 Mar 2026

Martín M

O

10/10

Exceptional

23 Mar 2026

Jessica

Our family of 6 thoroughly enjoyed our stay here recently. Traveling from Australia, staff were friendly and happy to assist us navigating the area. Rooms were modern, clean and spacious. Thanks for a great stay!

Family_with_children

10/10

Exceptional

22 Mar 2026

Alicia

Second time staying here and I have nothing but good things to say! The breakfast in the morning is also great and they have quite the variety. Pool is good, small but not busy. Hot tub isn’t too hot but we didn’t spend too much time there anyways. Staff were beyond helpful. Clean.

Family_with_children

10/10

Exceptional

20 Mar 2026

JoAnn

Very accommodating

Family

6/10

Pleasant

19 Mar 2026

Jasenko

Breakfast is unappetizing but that's typical for all hotels that serve breakfast across US. Compared to Europe breakfast is almost as good as given at the homeless shelter. I would give half a star if I could.

Friends_and_family Family

10/10

Exceptional

15 Mar 2026

Todd

We had a great time at this Hampton Inn in Santa Monica! Great location, good amenities, and nice pool/hot tub. Ian at the front desk was especially helpful with check-in and some questions about the area. Very professional and friendly! We would definitely stay here again.

Partner

10/10

Exceptional

14 Mar 2026

Shannon

Great location. The quality of sleep I received was amazing “snug as a bug in a rug”! Staff eas polite and pleasant. Breakfast was decent enough.

Partner

10/10

Exceptional

13 Mar 2026

Ali

Overall good service

10/10

Exceptional

11 Mar 2026

Michelle

Nice staff, beautiful comfy room and great location just a couple of blocks from the beach and pier.

Family_with_children

2/10

Poor

10 Mar 2026

Lorena

The staff was very disrespectful of my husband when trying to access our car in the parking garage. Security and Valet both had very rude interactions.

Family_with_children

10/10

Exceptional

10 Mar 2026

Celso

Very Good, good location, near to the beach!

8/10

Excellent

08 Mar 2026

mark

Clean safe hotel. Great breakfast, nice staff. Only thing is parking is expensive but you can park a few blocks away in a parking garage as well.

Partner

10/10

Exceptional

07 Mar 2026

mark

Had a short stay but was great. Dog friendly, location is prime to beach, shopping, restaurants and mass transportation to anywhere in Los Angeles. Rooms were clean and fully stocked with basic amenities, we paid a little more for a private balconey so we had a great view. Continental breakfast had hot food as well, so it was nice change from the breakfast bar and yogurt places.

Pet

10/10

Exceptional

01 Mar 2026

Christina

Clean and comfortable with a great complimentary breakfast

10/10

Exceptional

28 Feb 2026

Glen

Clean, quiet and comfortable

10/10

Exceptional

28 Feb 2026

Tarn

Room was spotless, handy location to the promenade and pier. Great view too!

Family_with_children

2/10

Poor

24 Feb 2026

Lindsy

We had to call security for the excessive noise levels every night. Our frustrations were minimized and treated as as an annoyance to the front desk staff. Nothing was really done to remedy the situation and a manager never reached out after several requests for a manager to speak with us. Despite requesting our room to be cleaned in the 5 days we were there, it was only cleaned once…and this is after it was ignored two days in a row. The front desk staff seemed more annoyed than concerned that we were not happy with our stay.

Friends_and_family Family

8/10

Excellent

21 Feb 2026

William

Good

2/10

Poor

16 Feb 2026

Ali

Our room(318) was facing the street and very noisy. We were not able to sleep for the 2 nights we were there

Leisure Family