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Holiday inn Express Harlow

London · United Kingdom

Crown GateView location

8.4/10Excellent1,001 Reviews
Cleanliness8.8/108.8
Service8.8/108.8
Comfort8.4/108.4
Condition8.4/108.4
Location8.8/108.8
Neighborhood7.4/107.4
Amenities8.2/108.2
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Holiday inn Express Harlow

A friendly, contemporary Harlow hotel near Stansted Airport and trains to Central London

Set in the thriving town of Harlow on the border of Essex and Hertfordshire, Holiday Inn Express® Harlow hotel is 15 miles from Stansted Airport, with easy access to the M11 motorway.

Harlow Town Station is a 20-minute walk away, where you can take a 35-minute train ride to London Liverpool Street Station or catch the Stansted Express to the airport. A major hub for buses and coaches, Harlow Bus Station is right next to the hotel.

Corporate guests are less than 10 minutes' drive from Harlow Enterprise Hub, and the Harlow Business Exhibition is held in Town Park on the hotel's doorstep. Three elegant meeting rooms host up to 42 delegates, with audiovisual equipment and catering services.

Read more about this hotelShow less

Popular attractions in Harlow include Gibberd Garden and Gibberd Gallery in the Civic Centre, and you can follow Harlow's Sculpture Trail as you shop along the pedestrianised Broadwalk.

It's a five-minute stroll from the hotel to Harlow Leisurezone, and within 20 miles you can visit family-friendly attractions such as Broxbourne Paradise Wildlife Park and Hertford Castle.

Wi-Fi and breakfast are included, you can tuck into traditional British food and beers in the lobby bar and restaurant. Friendly staff can recommend a good pub in Harlow or the West Essex countryside.

When you stay at Holiday Inn Express Harlow by IHG in Harlow, you'll be in the business district, within a 5-minute walk of Harlow Leisurezone and The Water Gardens.

This hotel is 0.6 mi (1 km) from Bouncers Dog Park and 1 mi (1.6 km) from Cineworld Harlow - Harvey Centre. Make yourself at home in one of the 123 air-conditioned rooms featuring flat-screen televisions.

Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and a 24-hour front desk.

This hotel has 3 meeting rooms available for events.

Popular amenities

Free WiFi
Dining services
Concierge
Entertainment
Smoking areas
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: GBP 30 per stay

    We have included all charges provided to us by the property.

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher and a first aid kit
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Offsite parking fee: GBP 10 per day (0.1 mi away)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Hindi

    Russian

    Greek

    Lithuanian

    English

    Latvian

    Italian

    Polish

    French

    Romanian

    Danish

    Spanish

Nearby attractions

Harlow Leisurezone 0.3 km / 0.2 mi
The Water Gardens 0.4 km / 0.2 mi
Bouncers Dog Park 0.9 km / 0.5 mi
Pets' Corner 1.2 km / 0.8 mi
Tye Green Leisure Centre 2 km / 1.2 mi
Canons Brook Golf Club 2.1 km / 1.3 mi
Stort Valley Meadows 3 km / 1.8 mi
Harlow Falconry 3.5 km / 2.2 mi
TeamSport Harlow 4.5 km / 2.8 mi
River Lee Country Park 5.5 km / 3.4 mi
Pishiobury Park 6.3 km / 3.9 mi
The Gibberd Garden 6.5 km / 4 mi
Rye Meads Nature Reserve 8.4 km / 5.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2026
  • Total number of rooms: 123
  • Number of floors (main building): 4
  • hotel
  • American Express
  • Diners Club
  • MasterCard
  • Visa
  • Visa Electrón
  • Wheelchair-accessible
  • Car parkExtra charge
  • Key Collection
Show 27 more facilities & services
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fiExtra charge
  • Multilingual staff
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safeExtra charge
  • Lift accessExtra charge
  • Luggage roomExtra charge
  • Electric kettle
  • BarExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • Highchairs
  • Air conditioning in Restaurant
  • Meeting room: 2
  • PrinterExtra charge
  • Business centreExtra charge
  • TV lounge
  • Breakfast
  • Deposit on arrival
  • Identification card at arrival
  • Non-smoking establishmentExtra charge
  • Minimum check-in age: 18
  • Cash Free
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

HB

Half Board

Usually includes breakfast and one additional meal.

AI

All Inclusive

Meals and selected drinks/services may be included.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Holiday inn Express Harlow

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room WITH DOUBLE BEDRoom • WITH DOUBLE BEDROO.DB

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Holiday inn Express Harlow

    Room WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Holiday inn Express Harlow

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Holiday inn Express Harlow

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 13 m²DBL.ST-2
    DOUBLE STANDARDPhoto unavailable7 photos

    Room overview

    Non-smoking room
    Room size
    13 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Holiday inn Express Harlow

    DOUBLE STANDARD

    Room photos

    7 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    13 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-2

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 13 m²TWN.ST-1
    TWIN STANDARDPhoto unavailable7 photos

    Room overview

    Non-smoking room
    Room size
    13 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Holiday inn Express Harlow

    TWIN STANDARD

    Room photos

    7 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    13 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 9 m²DBL.H6-1
    DOUBLE AccessiblePhoto unavailable5 photos

    Room overview

    Non-smoking room
    Room size
    9 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wheelchair-accessible
    • Wi-fi
    • Disability-friendly bathroom

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Holiday inn Express Harlow

    DOUBLE Accessible

    Room photos

    5 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    9 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-1

    Room amenities

    • Wheelchair-accessible
    • Wi-fi
    • Disability-friendly bathroom

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Holiday inn Express Harlow

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Holiday inn Express Harlow

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARD • 1 Bedroom • 13 m²ROO.ST
    Room STANDARDPhoto unavailable8 photos

    Room overview

    Non-smoking room
    Room size
    13 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Holiday inn Express Harlow

    Room STANDARD

    Room photos

    8 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    13 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 13 m²DBL.ST-3
    DOUBLE STANDARDPhoto unavailable6 photos

    Room overview

    Non-smoking room
    Room size
    13 m²
    Occupancy
    Guests: 1–4 • Adults: max. 3 • Children: max. 2
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Holiday inn Express Harlow

    DOUBLE STANDARD

    Room photos

    6 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    13 m²
    Occupancy
    Guests: 1–4 • Adults: max. 3 • Children: max. 2
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-3

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Holiday inn Express Harlow

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Holiday inn Express Harlow

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Holiday inn Express Harlow

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Holiday inn Express Harlow

8.4
Excellent
1,001 Reviews
Cleanliness
8.8 /10
Service
8.8 /10
Comfort
8.4 /10
Condition
8.4 /10
Location
8.8 /10
Neighborhood
7.4 /10
Amenities
8.2 /10
100 reviews shown
10/10
Exceptional
21 Jul 2026
Cynthia
Convenient for airport and for short stays with easy access to London and surrounds.
Great breakfast choices. Clean and well maintained surroundings.
Self
10/10
Exceptional
20 Jul 2026
john
First class shower. Staff very helpful. I can recommend if you have to go to Harlow this is the place to stay!
Family
10/10
Exceptional
17 Jul 2026
Jamie
Room was clean. Staff were friendly. Parking was available at a nearby car park. Breakfast was nice.
Self
8/10
Excellent
16 Jul 2026
Stephen
Excellent staff. Clean room. Ideal for town centre.
Self
6/10
Pleasant
14 Jul 2026
Susan K
No parking on site , and this was why we booked it because it said parking on site
Friends_and_family Family
10/10
Exceptional
12 Jul 2026
Yudai
The property is also conveniently located, just about a 10-minute walk from Harlow Station.

The room was clean, well maintained, and nicely decorated, making it a comfortable and relaxing place to stay. I would definitely recommend it.
Self
8/10
Excellent
29 Jun 2026
John
Decent stay, everything you need. Close to airport.
Friends_and_family Family
10/10
Exceptional
27 Jun 2026
Rosalind
Really lovely staff at reception and with housekeeping.
Self
10/10
Exceptional
09 Jun 2026
Thandar
Great breakfast.
Had dinner too. Clean room and location is close to the centre.
Family
4/10
Poor
07 Jun 2026
Kathryn
They were doing renovation work which started around 10am on Saturday morning. The drilling felt as if it was right next to my room. I spoke to the receptionist who said it had been advised on their website. I booked it via third party so didn’t look at the website. I suggested making people aware with a sign at reception, but nothing done.
I am not neurodivergent but that noise would be a nightmare for people who are, the guests should be made aware at reception. Poor from holiday inn express.
Self
8/10
Excellent
31 May 2026
Helen
The only problem was parking as the hotel car park was closed as they are refurbishing. There is a big multi-storey car park next door but difficult to find the entrance.
Otherwise good place for an overnight stay. Staff are friendly, rooms nice and lovely breakfast.
Partner
10/10
Exceptional
25 May 2026
Jacqueline
A bit difficult to find due to the building work in the area, but the hotel is clean, comfortable bed and good breakfast included. Would use again if in area, now that we have found it
Partner
10/10
Exceptional
25 May 2026
Joanne
Great hotel very clean and friendly staff
Friends
8/10
Excellent
06 May 2026
C.Lorna
Pleasant place to stay. Clean, well maintained with pleasant and helpful staff.
Breakfast offering also good.
Close to town amenities including public transport.
Self
10/10
Exceptional
24 Apr 2026
tim
Clean room good breakfast all good only issue was car park not open and I had not been informed but local carpark at £6 for overnight parking
Self
6/10
Pleasant
24 Apr 2026
Stephanie
I was badly disturbed by the people in the room next door trying the handle and lock of the adjoining door to my room. It was really scary and unpleasant even though I knew they couldn’t get in. Reception were very good, they tried to contact the room occupants and they came to see me to offer reassurance, which was very much appreciated. However the experience left me feeling nervous and I didn’t sleep well. Which was not good as I had an important work meeting in the morning. Can I suggest the handles and locking mechanisms of these adjoining doors are fixed when locked so they can’t be rattled like that. It went on for several minutes, so they didn’t just try it then leave it alone…. I was really frightened
Self
10/10
Exceptional
21 Apr 2026
Jacqueline
Excellent value for money. Staff polite and helpful. Plenty of choice at breakfast with food and drink and also for once a toaster that didn’t need your bread putting through more than once.
Friends
6/10
Pleasant
19 Apr 2026
Barrie
No car park
Self
6/10
Pleasant
17 Apr 2026
Alan
We really enjoyed our stay overall, but just a note on the mattress - it may need replacing, as it dipped in the middle when two people were in the bed, which affected comfort.
Partner
10/10
Exceptional
08 Apr 2026
Stuart
Excellent staff, very friendly, parking for use was an issue due to overnight road closures
Partner
10/10
Exceptional
05 Apr 2026
Wendy
Clean room and shower was exceptionally clean. Breakfast was good
Friends_and_family Friends
6/10
Pleasant
02 Apr 2026
maggioni
Room is noisy, breakfast is good
Self
6/10
Pleasant
30 Mar 2026
ann
Adverti
10/10
Exceptional
26 Mar 2026
Teresa
Can’t fault it one bit
Friends_and_family Family
10/10
Exceptional
23 Mar 2026
Mike
The bar had a good selection on offer.
Self
10/10
Exceptional
22 Mar 2026
Terry
The staff are lovely,make you feel very welcome.
10/10
Exceptional
13 Mar 2026
jonathan
Construction around the building made it a trauma for my disabled wife and I
Partner
8/10
Excellent
26 Feb 2026
Dean
Staff were friendly, room was clean and fit for purpose
Self
8/10
Excellent
11 Feb 2026
Jeanette
Staff very helpful. Parking laborious and not suitable for accessibility. Especially if on wheels as several curbs without drops in them.
Toilet facilities at check-in are poor and through heavy doors. (Resulting in mishap)
Room very clean, amazing bathroom. Totally accessible. No noise overnight. Breakfast surpassed expectations. Would consider using again.
Friends_and_family Family
10/10
Exceptional
05 Feb 2026
Chrissie
Room was very clean. A big undertaking considering the building works outside. (There was a chute right outside my window. Brick and muck on the window sill outside). A very big well done to the Cleaner!!
Your Reception Team were charming, friendly and very helpful. Always smiling. Excellent!!
Breakfast, which was included, was very good, except the sausages - very poor quality.
I would definitely stay there again.
Leisure Self
8/10
Excellent
01 Feb 2026
Jennifer
Our heating didn’t work so someone came to fix it quickly. Although it did go faulty again later.
Business
10/10
Exceptional
30 Jan 2026
Peter
Room was clean and spotless. Staff very helpful, friendly and courteous at all times.
Friends_and_family Family
10/10
Exceptional
11 Jan 2026
Martin
Great as usual.
8/10
Excellent
09 Jan 2026
Steven
Staff and room excellent. The road had been closed so we had issues getting to the carpark but contacted the hotel and they guided us in
10/10
Exceptional
31 Dec 2025
Ian
‘
Friends_and_family Friends
6/10
Pleasant
25 Dec 2025
Janet
Servicing of the room was not great. Everything else was fine
Self
10/10
Exceptional
20 Dec 2025
Ella
Lovely helpful welcome. Clean room. Nice comfy bed. Great sleep. Plentiful breakfast including English breakfast cereals continental choices toast etc Thankyou.
Friends_and_family Family
4/10
Poor
16 Dec 2025
Richard
It’s important that reception staff great their guests in the morning and not our their head down! Also, the woman managing the breakfast was rude and terse. She made us rush our breakfast just because she wanted to close and clean up! Some of the staff need to go on customer relationship management training.
Friends_and_family Friends
8/10
Excellent
13 Dec 2025
Jeremy
Friendly staff
Leisure Self
6/10
Pleasant
13 Dec 2025
Jeremy
Staff were excellent.
Room was ok apart from the fact there was a lot of noise from traffic throughout the night.
Self
6/10
Pleasant
11 Dec 2025
Mandy
There seemed to be a problem in the shower , maybe the drains , in the morning there was about 12 small flies all dead in the tray snd even in the room there were lots of little flys
Partner
8/10
Excellent
28 Nov 2025
Neil
the room was spotless and the staff were helpful
Business_and_leisure Partner
10/10
Exceptional
22 Nov 2025
Janique
Comfortable night stay with a good breakfast.
Partner
2/10
Poor
20 Nov 2025
Scott
Rude staff
Business
10/10
Exceptional
08 Nov 2025
Jeannette
Spotless room and excellent customer service
Partner
10/10
Exceptional
02 Nov 2025
Genette
Staff were very friendly and the room wasvery clean. Sofa bed was a double so bonus. Close to shops which we didn't discover on our last visit! Very convenient for Stansted airport and going to football the next day as a stop over.
Leisure Family
10/10
Exceptional
22 Oct 2025
Alessandro
all excellent
Partner
10/10
Exceptional
09 Oct 2025
Zodwa
It was a pleasant stay.
Friends_and_family Family
6/10
Pleasant
05 Oct 2025
LEE
Breakfast was plentiful, location ok
Self
8/10
Excellent
05 Oct 2025
Sandy
The shower floor was very slippery. Both of us felt at risk of slipping.
10/10
Exceptional
26 Sep 2025
Barry
Just what we wanted
Friends_and_family Family
10/10
Exceptional
15 Sep 2025
Peter

Nice hotel

Lovely hotel which I have stayed in before, it’s clean and friendly with an ideal location for Harlow train station..
Friends_and_family Friends
8/10
Excellent
06 Sep 2025
Jeremy
Good location
6/10
Pleasant
05 Sep 2025
PATRICIA
Staff are pleasant.
A local racist drunk appear to frequent the hotel and cause harassment. Staff ill-equipped to address drunken behaviour.
Limited breakfast options especially for alternative milk and vegetarian/vegans.
Local infrastructure work does cause noise but with appropriate times.
A fair distance from the station.
Leisure Family
4/10
Poor
05 Sep 2025
anne

Would not stay there again

Asked for a twin bed which we got. TV we were unable to get any reception. The phone didn’t work so had to go to reception
I was given the excuse it was the weather!!
No solution sorted until I asked if there was another room available.
There was a double bed and sofa bed.
The worst nights sleep in a hotel. The sofa bed was the worst.
Friends_and_family Family
10/10
Exceptional
01 Sep 2025
waqas
Every thing is perfect
10/10
Exceptional
30 Aug 2025
Mary Joy
All good
Partner
6/10
Pleasant
24 Aug 2025
Andrew
Scaffolding around the building, additional floor levels being built, also no car park facilities
Leisure Partner
8/10
Excellent
12 Aug 2025
Kathryn
Great location for us whilst we visited family. Staff were lovely and room had everything we needed
Leisure Partner
10/10
Exceptional
09 Aug 2025
Gerry
Staff were polite and very welcoming. I stayed on a Sunday and arrived after 18.30. I parked in the Water Gardens which is less then a 5 minute walk and paid 50 pence for overnight parking.
Leisure Self
10/10
Exceptional
07 Aug 2025
Julian
Quiet, clean, good breakfast
Leisure Self
10/10
Exceptional
05 Aug 2025
Sarah
Nice helpful staff
Partner
10/10
Exceptional
05 Aug 2025
Rony
Nice clean room and hotel, staff where friendly. good breakfast
8/10
Excellent
28 Jul 2025
SONIA

Friendly and welcomimh staff

The property was clean and the staff were friendly and welcoming
Partner
10/10
Exceptional
28 Jul 2025
karen

Great value

Stayed here as we’re going to a concert in London but did not want to pay the extortionate London prices!
The room was modern and large.
Good shower pressure and a lovely, comfy bed.
Lots of shops in the immediate area.
The breakfast was fantastic with a huge choice of hot and cold dishes and fresh fruit.
Would recommend if in the area
Partner
6/10
Pleasant
26 Jul 2025
Kathleen
Our aircon was noisy, and couldn’t be adjusted. Then the ceiling unit started to leak on to the floor. We had to change rooms late at night, when we were in our night clothes, but were offered no compensation.
Leisure Partner
10/10
Exceptional
25 Jul 2025
waqas
Nice hotel for stay
10/10
Exceptional
20 Jul 2025
Janet
friendly staff. Beds really comfortable with lovely pillows. Very clean.
6/10
Pleasant
20 Jul 2025
stella
The rooms are not spacious
Leisure Partner
10/10
Exceptional
09 Jul 2025
Adrian
Generally excellent. Hotel is being extended but nothing too bad.
Leisure Self
10/10
Exceptional
30 Jun 2025
Sheila
The hotel is fine, but lots of work going on in the original bus station..
The only negative was mattress was too soft, and only felt firm because of the wood base.
Hot breakfast limited if you don't/can't eat pork sausages and bacon
Leisure Self
6/10
Pleasant
24 Jun 2025
Michael
Offsite parking
Leisure
10/10
Exceptional
23 Jun 2025
Armani
Exceptional service
Leisure
8/10
Excellent
19 Jun 2025
David
Reception at check in wasn’t great. And the surrounding area is run down and we weren’t told in advance that the carpark was closed.
Leisure Partner
6/10
Pleasant
17 Jun 2025
Heung Ming
The beds
Friends_and_family Family
10/10
Exceptional
15 Jun 2025
Philip
Just seal at bottom of shower door needs replacing.
Business Self
10/10
Exceptional
15 Jun 2025
Peter
Nice clean and friendly hotel .
Friends_and_family Friends
8/10
Excellent
10 Jun 2025
Sean
Reception stay welcoming & helpful.
Business
4/10
Poor
06 Jun 2025
Sanjeev
There was no Shower gel in bathroom.

There was no dental kit.

Room service basically just fixed the duvet on top of the bed without fixing the bedsheet.

No AC remote.

Coffee mug from last night was just kept as it is.
Business
10/10
Exceptional
01 Jun 2025
Sarah
Super value for money. Everything clean, breakfast well run and all staff very nice.
Family_with_children
10/10
Exceptional
24 May 2025
Melanie
Staff were excellent
Leisure Self
8/10
Excellent
11 May 2025
Kathryn

Roadworks

Roadworks outside make finding the hotel a nightmare. No car park at the hotel - use the nearby NCP one. No discount on the parking fees
Self
10/10
Exceptional
11 May 2025
Zak

1 night stay

Nice clean room. Friendly staff. Good food and drink selection at breakfast.

100% would stay again.
Friends_and_family Family
6/10
Pleasant
04 May 2025
David

Under repair

Under repair and no parking not good had to find own park ( which holiday inn should pay for as there carpark closed
Partner
10/10
Exceptional
02 May 2025
Theresa
Clean
Family
8/10
Excellent
26 Apr 2025
Noel
Hotel was great, high standard and service. Only issue was outside had scaffolding around the building and the car park was out of service. Would recommend.
Leisure Partner
10/10
Exceptional
20 Apr 2025
Alin Adrian
I was expecting free parking
Leisure Family
10/10
Exceptional
16 Apr 2025
julie

Great stay

Central hotel, friendly staff, decent rooms and a great breakfast.
Friends_and_family Family
8/10
Excellent
16 Apr 2025
Vicky
Would have been good to know we couldn’t park on site before arriving. Lots of roadworks next to hotel and gas to park in multi story car park next door at cost of £13 for 2 nights
Leisure Partner
10/10
Exceptional
14 Apr 2025
Fabian
parking a nightmare
Business_and_leisure Family
10/10
Exceptional
11 Apr 2025
ANDREW
The staff team were friendly and the hotel and room was clean. Breakfast was quality & tasty.
I would of liked my receipt on checking out as it was promised to me when I checked in, otherwise all good.
Business
10/10
Exceptional
09 Apr 2025
Verified traveler

Nice overnight visit after some time away - Harlow

Used to come here regularly in the past. Shops and Restaurants are all within walking distance. Parking is possible nearby too but there was work going on at this time so parked in the multi-storey which is a short walk. Normally a bit cheaper if booked with the hotel directly. Need to pay in the car paek. Not sure if this is the new way forward but not a tragedy.
Reception Team were great as before. Friendly and welcoming.
Super breakfast with good hot options. Nothing too much trouble here and we will be back over the summer months. Many thanks all.
Friends_and_family Family
10/10
Exceptional
02 Apr 2025
Robert
It was difficult to park due to work on the building otherwise ok
Business_and_leisure
6/10
Pleasant
26 Mar 2025
Neil
Average budget hotel...clean and quiet...pleasant staff...location is very run-down...feels unsafe at night
no private parking....very dodgy public multi-storey next door is only option...badly lit area and groups of youths hanging about. Won't be staying there again.
Leisure Friends
10/10
Exceptional
23 Mar 2025
Karen
Staff, welcoming, helpful & gave excellent service
Building clean and modern apart from scaffolding all very good
Room, very clean & comfortable
Will definitely use this chain oof hotels again
Thank you Harlow
Leisure Partner
8/10
Excellent
21 Mar 2025
Michael
Nearby for our needs
Business Friends
10/10
Exceptional
01 Mar 2025
Krishna
No parking and asked to pay £6 for overnight stay
Leisure Family_with_children
10/10
Exceptional
01 Mar 2025
Elizabeth
Had a very pleasant young lady welcome us.

Room had everything we needed.

Trying to sleep all I could hear was woman shouting \"Get off me, get off me. I was concerned until I heard children running around. This went on for quite a while.

Bed was comfortable, not so the pillows.

Breakfast was tasty, but could have been hotter.
Didn't appreciate people coming coming to breakfast in their nightwear, they are NOT at home.
Leisure Partner
4/10
Poor
20 Feb 2025
Verified traveler
It took me 30 minutes to park due to roadworks which I won't blame the hotel for. The hotel was clean but every time I flushed the toilet it would make VERY audible noise for 10/15 minutes. Bed was comphy and the whole experience was expected except the clearly drugged up woman soliciting herself.
2/10
Poor
16 Feb 2025
John
Didn’t get to sleep until 445am doors banging all night people running up and down music playing all night absolutely disgusting
Leisure Partner

Location & surroundings

Holiday inn Express Harlow
Crown Gate, Harlow, United Kingdom

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Holiday inn Express Harlow

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