Name: Holiday Inn Express London - Stansted Airport
Address: Thremhall Avenue, Stansted, CM24 1PY, GB

10/10

Exceptional

18 Jul 2026

Gerard

Stayed a few times we checked in late which was fine so bus to hotel every 30 minutes so all good

Friends

6/10

Pleasant

14 Jul 2026

Sarah

Not worth paying as much as I did. Only food available in the evening was pizza. Breakfast was only mini muffins and cereal ( I checked out at 430 am) there was no communication from the property after several emails

Self

8/10

Excellent

14 Jul 2026

David

Staff was super friendly and helpful. Breakfast was excellent. Only reason I gave them a 4.0 vice 5.0, was the dinner restaurant was mostly shut down last night due to equipment malfunction. The only other dining options are McDonslds, Starbucks and a MS markets at the gas station.

Partner

6/10

Pleasant

11 Jul 2026

Yvonne

I absolutely detested the evening meal service available because it was premised on a \"minimal waiter/waitress service model. The idea was that you order and pay for your meal at the bar and it is brought to your numbered table when ready by the same staff member. The problem comes when you order something else, an extra glass of wine in my case.Waitress said I either had to interrupt my meal and walk to the bar and order and pay for the extra glass of wine ( which is what she really wanted me to do )or( when faced by my incredulity that anyone would be expected to do this in the middle of the meal) the wine would be brought to the table (which is what she did eventually) and the payment device was brought to the table and I had to pay for it before continuing with the meal.
This system is complete annoying rubbish. 0/10

Self

10/10

Exceptional

08 Jul 2026

Susan

Very nice perfect for 1 night stay before flying

6/10

Pleasant

08 Jul 2026

Denise

Beds very uncomfortable. Would not let us use the pull out sofa. Bed too small for 2 people.breakfast food cold.

10/10

Exceptional

08 Jul 2026

Karen

Great location to the airport. It served its needs as we needed a hotel before our early flight. Having the airport shuttle from hotel was great (you do have to pay but it’s reasonable).

Friends_and_family Family

8/10

Excellent

07 Jul 2026

Sue

Useful and affordable base pre/post flight. Grab and go breakfast was useful.

Need to pay for shuttle to the airport, £4 per adult one way, and for parking. We opted to use other long stay parking as much cheaper, if a bit more inconvenient.

Smoke alarm was right over the bed and flashed continuously which disrupted sleep somewhat.

Partner

8/10

Excellent

07 Jul 2026

Heather

Good value for money hotel conveniently located for Stansted airport

10/10

Exceptional

02 Jul 2026

Mark

Lovely room and great staff, heat wave and the air con was ice cold

10/10

Exceptional

28 Jun 2026

Kristian

For an airport hotel, pretty great. Fast service from the shuttle driver, too, I called him Colin McRae :)

Partner

10/10

Exceptional

27 Jun 2026

Jan

Used as an overnight stay after landing at Stansted airport. Shuttle bus available 24 hours. Room clean, breakfast good and staff helpful.

Partner

4/10

Poor

24 Jun 2026

Emma

Food was lovely. Room was disappointing. Air con didn’t work spoke to receptionist twice and it still didn’t work luckily I was only there for a few hours as I had to turn it off as it was blowing out hot air, not good in 29 degrees heat. Also the shower blocked while I was in it and had to turn it off and wait for water to go away.

Partner

8/10

Excellent

24 Jun 2026

Jill

Convenient location for Stansted. Room clean & had everything we needed, but bed a bit small, would have been better with a king size.
We ate dinner there, food good.

Partner

8/10

Excellent

22 Jun 2026

Susan

The shuttles were fairly regular but for some reason they este saying bay 28 and its not. Instead I saw a sign for holiday inn and got on that coach. Note its £4 per journey.

Checking took a minute and my room was at the back overlooking woods so it was peaceful. It is close to m&s shop and McDonald's so you do have options for food.

A kettle was provided which I used to make tea. The floor could have done with a vacuum but otherwise the toom was decent. I liked having a sofa to watch tv rather than the bed or a chair.

The hotel did provide breakfast at 4pm but its such a rush to eat and get the shuttle so I just took some cereals and learned that coffee is not allowed on the shuttle.

Self

10/10

Exceptional

21 Jun 2026

Tania

Breakfast was fabulous! Comfy bed and decent amenities

Partner

6/10

Pleasant

21 Jun 2026

Liz

The desk clerk could not find my reservation. I provided my confirmation number and then the confirmation email and he eventually found it. I don't know what the problem was.

The air conditioning was not working. They provided a fan and offered a second but because the hotel was full they could not change rooms.

The food in the restaurant was not great, about what I'd expect for an airport hotel, but the staff was helpful.

Partner

10/10

Exceptional

20 Jun 2026

Matthew

Great value, clean, quiet, friendly, good food with reasonable portions - definitely will stay again before a early flight.

Family

10/10

Exceptional

20 Jun 2026

Iain

A super stay as always, it is a good hotel, good access to Stansted and bus service still £4. Great room, shower, breakfast all faultless, thanks 😊

Self

10/10

Exceptional

19 Jun 2026

Elizabeth

From start to finish our overnight stay was wonderful.The Staff were fabulous.They cdnt have done enough for you.The breakfast was delicious and having Coeliac disease everything was catered for including Gluten free table with dedicated Toaster.Thankyou so much.Will definitely recommend to friends.Will come back again.Thankyou for Everything. Elizabeth and Anne.

Family

8/10

Excellent

19 Jun 2026

Andrew

Room was ok - food was probably as expected but on the expensive side

8/10

Excellent

19 Jun 2026

Daniel

Good for a few nights, clean and good breakfast options.

Self

8/10

Excellent

17 Jun 2026

Katherine

The only negative was that it took a while to check in( a slow process) room was very clean and a comfy bed. Evening meal was good and plenty of it. Brilliant grab and go breakfast at 4a.m everything that you could want.

Partner

6/10

Pleasant

17 Jun 2026

Angelo

Breakfast was poor they start at 6 AM
The room doors slammed all night making it impossible to sleep

Self

8/10

Excellent

17 Jun 2026

Camila

The hotel Itself is very good, modern lounge and restaurant area
Rooms are clean however bathrooms are outdated and could be cleaned better. Aircon doesn’t work neither.

The staff were very friendly and accommodating. Amazing customer service.

The shuttle bus to and from the airport is £4 per way. Very handy tho and runs all day/night

Partner

8/10

Excellent

16 Jun 2026

Keith

The staff was very friendly and experienced.
The facility is well maintained

Friends_and_family Family

10/10

Exceptional

16 Jun 2026

Pamela

This was a very easy affordable place to stay! Clean with basic comfort. Excellent breakfast. Helpful staff.

Friends

8/10

Excellent

14 Jun 2026

Robert

Room was nice and close to our hire car pickup.
Didn’t think the hotel should have charged us 4pound per person for the courtesy bus as we had already paid for the hotel room.
Breakfast had little options than normally offered.

Partner

8/10

Excellent

11 Jun 2026

Michelle

Great location for airport, helpful staff, clean and comfortable room and have a lovely meal in the restaurant

Partner

8/10

Excellent

10 Jun 2026

Aaron

.

6/10

Pleasant

10 Jun 2026

Steve

Arrived to be told my booking had been cancelled.
Obviously I had not cancelled it.
I was put in a room that had the sofabed made up and there was no chair. Not ideal but it was a bed for the night but at £130 for a 1 night booking it was not worthy of the usual 5 star review.

Self

8/10

Excellent

09 Jun 2026

John

Good location for the airport. Comfortable room. Unable to comment on quality of breakfast as departed before 6am, when hot buffet available. Hot food in the evening was average and meals arrived at different times. Would recommend a stay here for convenience to airport but don’t expect too much from hotel rooms or facilities

Partner

8/10

Excellent

07 Jun 2026

Amy

Clean hotel, great staff and good location.
Shuttle bus runs every half an hour but there is a charge here - something you aren’t told when booking or when calling to enquire.
There’s no EV charging points either and it is extremely noisy. We were staying at the front near the shuttle drop and you could hear every time it’s came and went. Patrons are also very noisy, we were frequently woken by people coming and going, not just a bit of noise, lots of shouting and laughing. Walls are also super thin, we could hear people next door and above us.

Partner

10/10

Exceptional

01 Jun 2026

Adam Paul

Clean room, quiet, nice breakfast. Friendly staff on arrival.

Partner

8/10

Excellent

01 Jun 2026

Timothy

Larger TV would be appreciated.

Self

8/10

Excellent

30 May 2026

Teresa

Very engaging pleasant staff across the board!

Self

10/10

Exceptional

30 May 2026

Daljit

Its placement effectively meets all specified criteria.

Friends_and_family Family

10/10

Exceptional

30 May 2026

Jane

Quiet room, comfortable room and early breakfast was useful

Partner

6/10

Pleasant

28 May 2026

Jeno

The breakfast is great and the staff is mostly helpful, however the hotel itself is quite noisy, and given that it's an airport hotel people constantly come and go with noise

Self

6/10

Pleasant

28 May 2026

chris

Bed was comfy, room was okay. sofa was a bit gruby looking, bathroom a bit tired. shower was pretty weak. air conditioning was very loud. had to turn it off, so the room was stuffy. breakfast was good. evening meal was nice. staff were friendly. plenty of parking. lots of seating and tables in the lobby and dining area. outside tables and seating area was good. overall good but the rooms are a bit tired.

Self

10/10

Exceptional

27 May 2026

James M

A much needed and excellent one night stay.

Self

10/10

Exceptional

25 May 2026

Oliver

Amazing free breakfast. Dependable shuttle. Friendly staff. Recommended.

Self

10/10

Exceptional

25 May 2026

Maria Auxiliadora

Clean and comfortable room!

10/10

Exceptional

22 May 2026

Andrew

Welcoming, helpful staff on reception, in restaurant and breakfast time. Food and drink on offer is just right to cater for most tastes. Room was clean, well-designed, modern and comfortable. Recommended.

Partner

8/10

Excellent

19 May 2026

James

Great hotel, the only trying that bothers me every time I stay is the £4 shuttle EACH way to the airport! It’s outrageous. The hotel itself is very good though, clean and modern, very comfortable.

Self

8/10

Excellent

19 May 2026

Garry

Good breakfast. Helpful staff. Good service. Clean room. Good value.

8/10

Excellent

19 May 2026

Elgar

Perfect spot to stay if you are flying in/out of Stansted Airport. Regular shuttle service runs to and from the airport.
Room was clean, tidy and comfortable. Great value for money.

Family

10/10

Exceptional

18 May 2026

Julie

Great location for airport
Good room and facilities

Partner

8/10

Excellent

17 May 2026

Linda

We stayed here overnight before an early flight. Our room was clean and comfortable. It only had a double bed which I had reserved, but we are use to queen size beds. The room had a couch and coffee table which was nice. We are in the restaurant for dinner, a plate of pasta and a burger.Both were tasty. We caught the airport shuttle bus to and from the hotel . It cost £4 each and delivered us to the door.

Partner

10/10

Exceptional

14 May 2026

Jason

Clean room with all amenities working. Friendly check in staff. Breakfast was included and ticked all the boxes, it even had a nice touch of offering a hurry bag for your pastries. The down side was the £4 shuttle charge each way. I would have been nice to know this before booking.

Self

6/10

Pleasant

14 May 2026

jacqueline

nice hotel but very dissapointed in paying £14.00 for overnight parking , other hotel we have stayed at airport before never been charge for overnight parking

Partner

10/10

Exceptional

14 May 2026

Karolina

Was an even better stay than last time, we got a room that did have the hairdryer and ironing equipment, which is really helpful, so glad this improved or maybe it's just the lucky room. We liked it very much

Friends_and_family Family

8/10

Excellent

10 May 2026

Caroline

Yes

Partner

10/10

Exceptional

10 May 2026

Megan

I arrived at 1.30am after a delayed flight and delighted there was a staff member at the desk and she was super efficient (sorry I didn’t note her name). Much appreciated. And breakfast staff were attentive too. Overall good value for money and thanks. Was easy to access from the midstay car park and free parking.

Self

10/10

Exceptional

06 May 2026

Derek

For the same price as a Travelodge room you get so much more with Holiday Inn. Hot breakfast included in the price and free wi-fi that actually works well !!. Room was spotless and well maintained and it was comfortable to have a nice sofa type chair to sit in

Self

10/10

Exceptional

05 May 2026

Catherine

Great for a quick airport stop. Super convenient location with a shuttle every 30min and early breakfast from 4am which is ideal for early flights. Staff were lovely and the room was clean.

Only downside: I was told there would be a takeaway breakfast, but it was basically just fruit.

Self

10/10

Exceptional

05 May 2026

Stéphanie

Chambre parfaite et lit confortable.
Le petit dejeuner est très bon et copieux.

Family_with_children

10/10

Exceptional

05 May 2026

Alan

Excellent facilities

Partner

8/10

Excellent

04 May 2026

Karolina

Nice clean room, all basic amenities provided apart from the ironing board and iron and hair dryer. Good value for money. The only suggestion I would give is that it would be nice if there was a sachet of hot chocolate mix in the room for when you are staying with kids so they can enjoy a warm drink too. But all I'm all it was a nice stay

Friends_and_family Family

10/10

Exceptional

04 May 2026

Hazel

The staff were wonderful! Made me feel they cared about their customers. Room comfy and clean. Food was much better than I expected...American burger and then breakfast.

Self

10/10

Exceptional

03 May 2026

Oscar

Clean room
Quiet
Personal super
Good breckfast

Self

10/10

Exceptional

02 May 2026

Anne-Marie

Close to Stansted, easy to park

Self

10/10

Exceptional

29 Apr 2026

Jessica

Perfect location, we decided to stay the night before our early flight. Grab and go breakfast was a hit with all guests leaving early. Shuttle bus to terminal every half hour. Parking isn’t included in your stay, but reasonably priced. Considering its location we had no trouble sleeping (as in can’t hear traffic etc)

Partner

10/10

Exceptional

28 Apr 2026

Sharon

Amazingly fast check in. Breakfast was wonderful. Rooms are very nice and clean. Shuttle bus was great.

Partner

10/10

Exceptional

25 Apr 2026

Darren

Clean efficient friendly and superb breakfast , courtesy bus not courtesy at 4 quid but no knock on the hotlel

Family

8/10

Excellent

24 Apr 2026

Pamela

Breakfast was fabulous. Having the bus to and from the airport was very convenient, but felt four pounds per guest was an awful lot for such a short distance and Uber would have charged much less.

Partner

8/10

Excellent

23 Apr 2026

Linda

I didn't park . I enjoyed the breakfast

Family

10/10

Exceptional

22 Apr 2026

Joanne

Cannot fault. No waiting to check in . Staff smiley & friendly. No hair dryer in room, no problem, they brought one immediately. Room clean comfortable and quiet! Good nights sleep before our flight. Breakfast was great. Will stay again in August 10/10

Partner

10/10

Exceptional

21 Apr 2026

Eden Anna

The hotel is close to the Stansted airport and a quick shuttle ride away. You pay for the shuttle as you get on, which makes it easy.

Family

8/10

Excellent

16 Apr 2026

Annabel

Clean room. Lots of parking options if you’re driving. Good food options both inside and outside the hotel. Great breakfast choices. If you’re catching the shuttle, it’s super easy to get there.

Partner

6/10

Pleasant

10 Apr 2026

Abigail

Very convenient. Clean, and with helpful staff. However, the in my room did not work, nor did the bedside low lights (so the only options were full lights or no light at all) and there were no plug sockets near the bed, only USB ports.

Self

10/10

Exceptional

10 Apr 2026

James

Lovely breakfast, very modern and clean room

Partner

6/10

Pleasant

09 Apr 2026

Carmen-Sofia

The mattresses were not great, especially the sofa bed that the kids slept on, it was all springs. However, I was very impressed with their gluten free breakfast, all the gf items were on a separate table with it's own toaster to avoid cross contamination. Staff were very friendly.

10/10

Exceptional

07 Apr 2026

Angela Fey

Easy check in, clean room, comfy bed and great options for a gluten free breakfast.

Partner

6/10

Pleasant

07 Apr 2026

Charles

Bus every 30 minutes you have to pay for the shuttle that is not clear

4/10

Poor

06 Apr 2026

Robert

Bed settee heavily stained
Staff excellent
N/a
Don’t know as it shut at 11
Didn’t arrive till 11.30

Friends_and_family Family

10/10

Exceptional

05 Apr 2026

KEVIN WAYNE

Our shower/water in tap was cold. Dealt with quickly and professionally by Kristi who was very helpful and friendly giving full refund 10/10 Thank you

6/10

Pleasant

04 Apr 2026

Kerry

Breakfast was good, if you're in a rush you can grab a bag and go, which I thought was brilliant for those early morning flights

Friends_and_family Friends

8/10

Excellent

29 Mar 2026

Matthew

A good travel hotel

Family_with_children

8/10

Excellent

26 Mar 2026

Vitor

Great value for money, and very helpful and friendly staff

10/10

Exceptional

26 Mar 2026

KEVIN WAYNE

All excellent !! If I was being super picky would love to see chocolate sachets for the capacino

10/10

Exceptional

24 Mar 2026

Andrew

Excellent, clean, easy parking, rest transportation to airport

Partner

6/10

Pleasant

17 Mar 2026

Vilma

It’s very noisy inside our room. It’s coming from the blower of the aircon and the noise in the toilet is like the flush is filling up water. It’s non stop noise that distracts our sleep.

Breakfast is so horrible. Rubbery taste sausage, bland scrambled egg, burnt toast (not allowed to adjust the settings of the toaster). Hash browns taste like saturated in oil, apple juice tastes like diluted in water. Didn’t enjoy it at all.

Partner

10/10

Exceptional

17 Mar 2026

Clive

Clean, functional and regular airport transfer.

Partner

10/10

Exceptional

15 Mar 2026

Lucy

Very helpful staff.

8/10

Excellent

15 Mar 2026

James

Only two reasons for not getting 5 stars; no plug sockets by the bed… why? Had to charge my phone across the room. They had USB sockets but not all devises use USB! The second reason is the shuttle is £4 each way… I think that’s too much. Apart from these things though, great hotel. It’s clean and modern. The check-in was quick and efficient and the staff friendly and helpful.

Self

6/10

Pleasant

13 Mar 2026

Michael

Close to the airport and a shuttle bus available. 🚌

Self

10/10

Exceptional

13 Mar 2026

Vilma

The hotel is only 5 minutes drive to Stanstead Airport. The only downfall is that the parking should be free to the customers.

Partner

10/10

Exceptional

12 Mar 2026

Jean

great deal to stay overnight food very good for evening meal and breakfast . Would recommend

Family

10/10

Exceptional

26 Feb 2026

David

Nice atmosphere, clean and great facilities

8/10

Excellent

23 Feb 2026

Anne

Great place for an over night before a flight.
Clean and comfortable and good value for money.

10/10

Exceptional

23 Feb 2026

Annette

Everything and everyone was amazing x

10/10

Exceptional

22 Feb 2026

Jayne

Room was clean and very comfortable. Staff very friendly and helpful

10/10

Exceptional

22 Feb 2026

Oliver

Comfortable bed, great breakfast. Reliable shuttle service.

Self

10/10

Exceptional

21 Feb 2026

Maricris

Staffs were so good and considerate. Breakfast also excellent.Clean room.Transport to hotel and airport not a problem,bus with fee come and go every 30mins.

Partner

8/10

Excellent

21 Feb 2026

Stephen

Room clean, everything worked no problems here

10/10

Exceptional

17 Feb 2026

Adam

Lovely room

8/10

Excellent

11 Feb 2026

Stephen

Basic hotel but great position for the airport.
Good food and bar at a good price.
Caution that the shuttle bus is £4 each and their carpark charges are £14 for the first night and £17 for the days after, bus is every 30 mins. If your going for a week then the airport carpark may be cheaper.

Partner

8/10

Excellent

10 Feb 2026

Fiona

Lovely staff, clean spacious room & comfortable beds.

Friends_and_family Family

10/10

Exceptional

05 Feb 2026

P

Great