Holiday Inn Hotel & Suites Mexico Medica Sur

Mexico , Mexico City
MEXICO CITY, Puente De Piedra 150
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100 reviews shown

10/10

Exceptional

23 Jun 2026

Chelsea

Everything was nice and clean! The room was spacious, although we had 5 guests in our room. I certainly don’t mind staying here for our next trip back.

Family_with_children

10/10

Exceptional

22 Jun 2026

Leyanis

Me encantó la propiedad, todo muy limpio y ordenado y el servicio excelente, gracias por su atención

Family_with_children

10/10

Exceptional

22 Jun 2026

Delilah

It was a wonderful hotel! So roomy I can’t wait to go back!!

6/10

Pleasant

21 Jun 2026

Erica

The room was just ok
The toilet was definitely NOT bleached. You can see the black meldew under ring.

Family_with_children

10/10

Exceptional

21 Jun 2026

Maria

Es un área segura
Viaje sola con mis niñas y es un hotel familiar

Family_with_children

4/10

Poor

20 Jun 2026

Brad

Poor service and quality.

Family_with_children

10/10

Exceptional

20 Jun 2026

Jose

Clean room and staff was really nice.

Family_with_children

2/10

Poor

19 Jun 2026

Lori

The person who checked us in, called Joseph was very rude and condescending and snotty. When our air conditioner wasn’t working correctly in our room and our television continually going out and saying no service, I did not call the front desk because I did not want to deal with that person again.
Won’t return and will not recommend to other people. My entire family of 12 all had rooms with you this week and won’t be returning.

Friends_and_family Family

10/10

Exceptional

19 Jun 2026

Juanita

Disneyland distance was perfect. Water area for kids and pool loved!
Staff great, clean good.

No breakfast included
No free parking

Family_with_children

10/10

Exceptional

18 Jun 2026

They are renovating at the moment

Friends_and_family Family

2/10

Poor

18 Jun 2026

Alejandro

On the hotel . Com website it is breakfast included but they charge and nowhere on the hotel . Com charge for dogs at the hotel they charge me 50 dollars per night I didn’t know if I did I would’ve not gotten the hotel .
And they charge for parking

Friends_and_family Family

10/10

Exceptional

18 Jun 2026

Olivia

Good

Partner

6/10

Pleasant

17 Jun 2026

Melissa

Our stay was okay, we stayed for 5 days at Holiday Inn. Checking in was easy but as soon as we entered our room their was a horrible smell like rotten fish we called house keeping & the lady checked the fridge and there was blood inside the fridge… luckily we got to change rooms which we appreciate but later on during our stay our key cards were not working so we had to go get new cards. Other then that we were comfortable staying there short walking distance to the park which we loved.

Family

2/10

Poor

17 Jun 2026

Eudelis

Muy sucio y las instalaciones puertas están muy viejas y no restauradas

6/10

Pleasant

17 Jun 2026

James

Ice machine Didn’t work room was gross kinda

Friends_and_family Family

6/10

Pleasant

17 Jun 2026

Laurie

The hotel charges $50.00 for early check in even though there are many clean rooms available. Parking is $34.00. They keep the $100 deposit for 5 days before returning it. I wouldn't choose to stay there again.

Family_with_children

6/10

Pleasant

15 Jun 2026

Andrea

The staff was amazing when there was a plumbing issue in our room; they were able to get us into another room within 20 mins. Great location for disney

Partner

10/10

Exceptional

14 Jun 2026

Araceli

Nice

Family

8/10

Excellent

12 Jun 2026

Rafael

The second day started, They didn't replaced the first day sheets. That was used.never vacuum the room. But first day was ok.and the area it's nice and security.

Family_with_children

6/10

Pleasant

12 Jun 2026

Priscella

No shuttle
No free breakfast
Under remodel
Staff was great tho

8/10

Excellent

11 Jun 2026

Rodolfo

It is a great area. Close to the park. Great splash pad for the kids to pull down. Easy access to everything in the area.

Family_with_children

6/10

Pleasant

11 Jun 2026

Esmeralda

This Hotel is not as great as expected. We reserved 3 rooms and 1 room was infested with bed bugs. So I asked to get another room that night but I wasn't able to get one due to fully booked. So All my kids had to sleep together in another room. So next day they had 1 room available. I asked them fully check and clean the other rooms we were staying. They didn't offer any discount for that 1 night. The hotel is not very clean. Staff is so unfriendly except the Manager. Also their breakfast is not free. It's $21.99 per adults. With this experience, I won't booked another time with them in the future.

Family_with_children

4/10

Poor

11 Jun 2026

Megan

Elevator and hallways where not kept up really dirty

Family

6/10

Pleasant

09 Jun 2026

Vincent

Cheap stay next to Disney. Though the safty of the facility was lacking where parking lot doors would be left open for hours. Also asked for full room service to get new bedding and it didn’t happen. Overall. It was fine minor issues

Family_with_children

8/10

Excellent

09 Jun 2026

Paula

Great location within walkable distance to Disneyland.

Family_with_children

4/10

Poor

09 Jun 2026

Carla

I like that it was in walking distance to Disneyland, the floors carpet elevator a mess tub dripped The $30 breakfast was buffet style I would had rather they called it Continental Breakfast waiter on second day extremely rude reservation the$30 for two guest with child was included so first day I covered 4 extra family members, not a problem the second day waiter running to my table yelling you have to pay for extra person I said ok not a problem but he kept making it one. When I arrived room door was opened I checked it out , unpacked car making w trips now key card stopped working Keep in mind I'm traveling with disabled niece and a 5 year old grandboy so I walk back to desk get new door key get back it's not working. Go back again still not working. Return again this time it works. Not too mention parking cost $35.00 a night ,towels little stiff
Splash pad came on 9:25 that was last

Family_with_children

4/10

Poor

07 Jun 2026

Prezell

The hotel is literally the one of the worst shapes a “good neighbor” Disney hotel can be. All that Disney money pumping and nothing to show for it. Room was dirty someone took the smoke detector off and left cigarette ashes on the AC unit, which is crazy. Do better Holiday Inn…

Family_with_children

10/10

Exceptional

06 Jun 2026

Martinho

Very good

Family_with_children

10/10

Exceptional

06 Jun 2026

Martinho

Very good

Family_with_children

4/10

Poor

06 Jun 2026

Valarie

First off I DID not like that building 4’s door that was “supposed” to be auto locked was broken and was never locked. I did not feel safe with a door unlocked for anyone to come in our building. 2: I did not like that our ac unit every-time we left for the park would raise to 80 degrees making our hotel hot as hell when we came back from the park. I even called the front office to complain and ask for help to get our room cooler and stay cooler and they could car-less and did not help with our issue.
3: the parking lot was completely filthy with food trash all over the ground. The grounds looked terrible! I have never stayed here and booked based off reviews and I was HIGHLY disappointed! We usually stay at Anaheim majestic hotel or desert palms hotel and suites and I regret not staying there. We will not ever stay here again.

Partner

10/10

Exceptional

06 Jun 2026

Bernard

I was able to have my dog with me

Partner

2/10

Poor

06 Jun 2026

Troy

This hotel’s front desk staff is the most unhelpful and disrespectful group of people I have encountered working at a hotel. Been staying here for over 5 years for family Disneyland trips. Never again.

Friends_and_family Family

8/10

Excellent

05 Jun 2026

Jianhong

Clean and free parking and free breakfast.

Friends_and_family Family

2/10

Poor

05 Jun 2026

Amy

Bad experience

Family_with_children

4/10

Poor

04 Jun 2026

Duniel

“I do not recommend swimming in the pool as the water is dirty, and the rooms have no towels. The overall maintenance of the place is poor — we were woken up at 7am and left without electricity. The carpets in the rooms were peeling up, the beds were very old, the refrigerator was filthy, and the hotel staff were rude.”

Family_with_children

8/10

Excellent

03 Jun 2026

Lacey

Everything was fine. Super convenient for a location. Just a heads up, parking isn’t free, so if you bring a car you’ll be required to pay for parking. But the location was great, everything was clean, and the hotel was even themed around the Disney parks.

Family_with_children

10/10

Exceptional

02 Jun 2026

Victoria

Clean rooms! Loved the splash pad!

Family_with_children

2/10

Poor

02 Jun 2026

Tiasha

My room had hair everywhere; the bed, the tub, the bathroom door. The lamps were dusty and the one by the bed had a blue feather hanging from it. The furniture is from the 70’s. The vent in the bathroom sounds like a helicopter landing. The shower is extremely hard to turn on. The hallways have patchy white paint. The rooms have carpet and there’s no wooden slab to block underneath the bed. When I told the staff there was hair in my bed that was not mine and asked for accommodations or a renovated room because I have an infant, they said they can “try to have the room serviced the following day” and “they are just a 3 star hotel” I asked for my sheets to at least be changed that day and they sent housekeeping who handed me one top sheet and said have a good night leaving me to change the sheets myself. The next day they did not change the bedding so the entire stay they never changed the bedding. They’ll come in and throw trash away and give toilet paper. That’s it. If I had the money I would’ve left the first night & went elsewhere worst experience I’ve had a hotel ever.

Family_with_children

2/10

Poor

01 Jun 2026

Bernardo

The hotel needs a whole remodel.
No paint no trim around the hotel bad.

Family_with_children

10/10

Exceptional

31 May 2026

David

Need two elevators or a faster one that was a hassle how slow it went down and up.

Friends_and_family Family

10/10

Exceptional

31 May 2026

STACY

Close to Disneyland, pool is heated, clean rooms.

Family_with_children

6/10

Pleasant

31 May 2026

Natalie

It was an ok stay. Price was decent. Close enough to Disneyland but damn, the staff weren’t nice. As a seasoned traveler, I felt like I was a bother. Idk if it’s the new generation of staff or the knowledge of customer service, which I think they need training for. I was asked “What is it that you want?”
No smiles when approached at the desk. The only staff that was nice and customer service inclined was the lady assigned at the bar/restaurant on Saturday night of May 30th. That’s all.

Friends_and_family Family

6/10

Pleasant

29 May 2026

Ashley

Staff was friendly but this place needs to be renovated. The rooms were old and the towels were stained. The splash pad isn’t as nice as it looks on the pictures. The pool wasn’t clean. Our room keys kept disabling even if we didn’t put them near wallets or phones.

Friends_and_family Family

8/10

Excellent

29 May 2026

amanda

Room was clean, a little outdated but no issues. The walk was about 20 minutes to the entrance to Disney resort, through downtown Disney. Our toddler loved the splashpad play area, and the pool was heated. Additionally they were separated so I didn't have to worry about my toddler playing at the splash pad and falling in the pool. (2 separately fenced areas).

Friends_and_family Family

10/10

Exceptional

29 May 2026

Samantha

Definitely will be back, the location was perfect (if traveling for Disneyland) The staff were incredibly helpful. One thing I will say is when booking through the site it asked if I wanted to add the Buffett for 34 a day but the pricing there is 21 and kids 11 and under eat free (2 per paying adult) Definitely recommend just paying for buffet on site.

Friends_and_family Family

10/10

Exceptional

29 May 2026

Nabilyoon

I suggest everyone to chose Holiday Inn express because it is the best and great staffing!! Special thank to HUSSAIN who gave us a free breakfast card!

Family_with_children

10/10

Exceptional

28 May 2026

Marissa

The hotel was nice, the room was clean, bathroom is the tub/shower setup, which was fine. The splash pad was nice and the pool is heated. It’s about a 10-15 minute easy walk to Disneyland. The staff was courteous. We would stay here again.

Family_with_children

2/10

Poor

28 May 2026

Tiffini

This was one of the worst hotel stays I have ever had. From the moment we got there, we had problems after problems with our room keys. No matter what, they blamed it on us. They said that they weren't very good keys, that cards, phones and water make them stop working, that the side gates make them stop working, that the pool gates make them stop working, etc.
Every interaction with the staff was negative. They were rude, talked to us like they did not care, and would make inappropriate comments like \"I know, we just suck.\"
The breakfast was more cold than warm. I notified a worker that they were out of cups for the juice. They provided me with a single disposable cup for me and my 2 children to share..
Our sheets were dirty, towels were not replaced, someone came into our room, despite our do not disturb sign being on one of the days--we were in the room.
Overall, I would not recommend this hotel. There is another hotel right next door.

4/10

Poor

28 May 2026

JAIME

The front desk was very rude and not willing to help with the situation in hand. They stated that these are queen size beds, and they are very comfortable and they are not. The bathroom was dated and very small and the room was very noisy and somebody was trying to break in to our room and security lacks in this hotel. The breakfast is not even worth buying and they only give you two when you book your room if you pay for the breakfast.

Family_with_children

6/10

Pleasant

26 May 2026

Jamie

I typically stay at this property on my trips to the area. This time I was severely disappointed in my experience. Staff at check in we're unprofessional, loud, and rude to not just myself, but 4 other customers that were trying to get assistance during check in. The room itself was also disappointing as our door had issues opening everytime, the air conditioner barely worked (it wasn't even hot outside but we couldn't get the room below 72 degrees, 69 is the average we keep it on, I've never had trouble before or anywhere else), the bathroom had mold spots on the ceiling, the tub leaked constantly (we hadn't even run it or used the shower yet, but it was consistently dripping and audible), the shelf/structure that held the shampoo/conditioner/body wash was broken and trying to use the bottles caused them to fall off the wall, and in doing that, all the bottles were marked for 10/05/2025, so just interested to know how frequently those are expected to be changed or cleaned.

Though I love the location of the property, this stay over all was heavily disappointing and I'm not sure I'd make a return to it again.

Friends

10/10

Exceptional

26 May 2026

Kayla Patrice

The image showed a splash pad play area, but they dont have that they have a pool and hot tub now. But we loved it regardless and actually more then we would've like the splash park. Super close to disney, made the trip easier and lots of fun. We had a rental car, and they did make us do a 100 deposit, and pay 35 for parking at the hotel. The extra fees wernt stated when I made the reservations online and paid, so I think its important people know so they bring enough money. The food from the restruant downstairs was amazing, doordash also delivers to your door. Had a nice shopping area downstairs in lobby to buy food, drinks, stuffed animals, and more. Kinda pricey but good size and quality items.
I will say our room only had one available plug in open which wasnt near any bed which was difficult but we managed.

Family_with_children

8/10

Excellent

25 May 2026

Laura

Conveniently located near Disneyland. Staff was helpful to accommodate a room change for late check-in and early check-out. Room was generally clean, bathroom outdated, nice toiletries. Great price!
Main downsides were the fridge didn’t work so it ruined our food and bathroom floor was not clean- had hair on the bathroom floor when we first checked in :(
Might stay again if these issues were addressed but we were on a tight schedule and weren’t able to make changes.

Friends_and_family Family

4/10

Poor

25 May 2026

Omar

I tried to avoid checking in at the exact time. Reason for that is because I know how long it can take to check in with other people there also. So i decided to check in 20 minutes before. They said the room wasn’t ready. So I waited until 4. I came back a few minutes later just to be told I did not have my Suite anymore, it’s been taken… so I was down graded to a smaller room but they offered “free parking” which didn’t really help make the stay better. During breakfast there was a lot of rude and obnoxious staff workers. Every one of them were Hispanic, had attitude all the time. I would ask for something they’d just say “I don’t know” did NOT want to help. I tried to make my stay there as happy and polite as possible. Over all, I won’t go back, some people also weren’t happy, some I spoke too but this is my review.

Family_with_children

2/10

Poor

25 May 2026

Jocelyn

Worst customer service experience I’ve ever had at any hotel.

Family_with_children

6/10

Pleasant

25 May 2026

Evangeline

Clean room and good breakfast

Family

2/10

Poor

23 May 2026

Zaryn

We booked this hotel for my 30th birthday because it had excellent reviews and was conveniently located near Disney. However, when we arrived, the pictures on the booking website showed different furniture than what we actually received. Apparently, the hotel was undergoing renovations, which explained the lack of comfort.

To make matters worse, I had booked a week-long stay, and during that time, building three of the hotel was scheduled for maintenance. I understand that this was not the fault of the staff, but it still caused inconvenience. I had booked a king suite so that my brother could use the couch, as I was still breastfeeding and needed some privacy. Unfortunately, due to the maintenance work, we had to move rooms and were downgraded to a two-queen room. I didn’t feel like we received any understanding from them because the only compensation they offered was for breakfast.

The beds in the two-queen room were not comfortable, and the overall experience was quite disappointing.

I’ve attached two photos. One shows us filling our pack and play and hauling it to another room at 10:30 p.m. The other shows us squished into a smaller room.

Friends_and_family Family

6/10

Pleasant

22 May 2026

roberto

Hotel is going through a renovation. Last time I was here it was super clean.

Family_with_children

2/10

Poor

22 May 2026

Lizbeth

The last 2 days of my stay were doing a smoke/fire alarm testing super loud. My last day there was no power since 7:30AM and they give me a new room which was a total downgrade a much smaller room an there was no power in that room either I had to go back to the front desk for a third time and they gave me a new room which was also a downgrade to a smaller room

Family_with_children

6/10

Pleasant

22 May 2026

Norma

Ok…. I can not take away the amazing front desk clerks on arrival and departure. (Check in staff was more helpful and amazing though) :-) However, they are most definitely in need of upgrades… the fact that they can charge the prices they do is only because Disney is not far and it’s more “financially feasible” for a family of three+.. we did get upgraded to a “StarWars” room. It was mostly just posters and stickers on the doors and walls. We appreciated it because it was more room for three toddlers. Pool and hot tub was good and the separate kids sprinkler area was a good time for the kids. Again, staff amazing, Building, rooms, and hallways need major upgrades.

Friends_and_family Family

4/10

Poor

21 May 2026

Peyton Edward Shale

We stayed here for six nights and not once was our room cleaned like our bedding, towels and also the bathroom sink is in the main sleeping room? Not in the bathroom, very inconvenient place if you have kids or need to use the bathroom too get ready for the day, however it is a close walk too the park, but I wouldn’t recommend this hotel too anyone, there are way better places to stay close too Disneyland.

Family_with_children

10/10

Exceptional

20 May 2026

Justo

Clean everyone was helpful

Family_with_children

8/10

Excellent

18 May 2026

Linda

Room was okay, The bath faucet needs repair. We had to yank it to have it work, but even then it was tricky to get good temperature water. Furniture was almost broken or stuck. The building door was broken and our key kept stop working so we had to go to the front desk several times to switch it out to get in the building or room. The pool and water play area was nice for the kids. Breakfast food was decent, the staff was mixed, It was whether really nice staff or workers that were there to just do their job.

Family_with_children

2/10

Poor

17 May 2026

Luis

I did not like that the parking was charged every other hotel comes included.

Partner

10/10

Exceptional

16 May 2026

Triten

Holiday in gave me and my family a great experience at holiday in and would definitely recommend staying there

Family_with_children

8/10

Excellent

16 May 2026

Alyssa

The hotel wasn’t as clean as years past and the air conditioning was SO loud. But it’s a fine place to sleep if you’re spending most of your time in Disneyland.

Family_with_children

6/10

Pleasant

15 May 2026

Toni

The hotel was ok. Could use some remodeling. Only issue I had was with our key card entry. Keys only worked one time and I had to go replace after each use. I expressed my frustration with the front desk staff about the 3rd time but they did not seem to care or have a solution. So I just trekked down each day for new keys.

Partner

10/10

Exceptional

15 May 2026

Leslie

Very comfortable rooms

Family_with_children

2/10

Poor

14 May 2026

raelynd

toilets didn’t work in room room was dirty. They made a stink about accommodating to travel cribs in a room that I booked and called ahead to ensure could accommodate them.

Friends_and_family Family

6/10

Pleasant

14 May 2026

Carina

Staff was nice, helpful and efficient. Room next to the elevator basically sounded like an aircraft landing every 5 min. Elevator takes a light year to go up and down so we mostly had to use the stairs. Room was clean but lamp shades were broken as well as some outlets. No ice or water dispensers to be found.

Family

10/10

Exceptional

13 May 2026

Samatha Jo

Great hospitality and the splash pad was perfect for the kids

Friends_and_family Family

8/10

Excellent

12 May 2026

Michael

This hotel is old and it shows. It convenient to Disneyland which is its best quality. It’s average.

Partner

8/10

Excellent

11 May 2026

Max

Fast check in, clean room and quiet area even though at the time there was maintenance going on in the hallways.

Friends_and_family Family

6/10

Pleasant

11 May 2026

Megan

Hotel was very clean, my only issue is the housekeeping staff doesn’t make your bed, empty the trash or give you extra towel towels. You have to specifically go to the front desk and ask if housekeeping can do that. Other than that one issue it was an okay stay.

Friends_and_family Family

8/10

Excellent

11 May 2026

Franklin

Convenient for a Disney trip. 10-15 minute walk to Downtown Disney. Friendly staff.
The elevators seem tired as they make a lot of noise.

4/10

Poor

10 May 2026

Ray

Price is good, not much outside of that

10/10

Exceptional

09 May 2026

Ramon

Rooms a little outdated but super close to Disneyland

Family_with_children

6/10

Pleasant

08 May 2026

sarah

Staff were extremely nice. Food was good. Room was filthy. Mold in bathroom. Extreme dust build up in room. For what we paid it was extremely disappointing.

8/10

Excellent

06 May 2026

Nathaly

Perfect for a Disney trip. The building we stayed in had some construction work going on but we didn’t get any interruptions. One of the elevators on the west side was broken but they have another one on the east side so no issues there. Staff was friendly and helpful

8/10

Excellent

05 May 2026

Brian

Staff is nice and a close walk to the park

Family_with_children

8/10

Excellent

05 May 2026

Melissa

Just didn’t have a good location but did not ask either

Friends_and_family Family

2/10

Poor

05 May 2026

Mackenzie

The hallways had ripped off wallpaper and missing pieces of drywall. Our room was in my opinion below standard cleanliness, the bathroom smelled like rotten eggs, it was unbearable. Would not recommend staying at this hotel

Friends_and_family Family

8/10

Excellent

04 May 2026

Vanessa

Close to Disneyland parks, about a 25 mins walk to front entrance. Nice staff and comfy beds

8/10

Excellent

03 May 2026

Jose

Partner

2/10

Poor

03 May 2026

Lucas

Don't book here or check in late. Staff messed up my stay that I had booked for a king sized bathroom and assigned my room to another guest and gave me a twin sized beds. They also couldn't get their key cards to work for me or other guests multiple times. They didn’t refund me or compensate me anything for the failure on their end. Book with another hotel that's not this location in Anaheim.

Partner

10/10

Exceptional

02 May 2026

Mykayla

Staff was super friendly and everything from check in to check out went so smoothly. We look forward to staying again.

Family_with_children

8/10

Excellent

30 Apr 2026

Nicole

It was a pretty decent stay. Elevators and hallways need some cleaning and some of the common areas. Spa was down for our stay, which was disappointing, but I probably will come back to stay. Price was reasonable.

6/10

Pleasant

30 Apr 2026

Jose

Staff has no customer service, especially the night manager. The pictures look nothing like the inside of the hotel. It looks like the walls have water damage all throughout the hallways, wall paper is coming off. The cleanliness is not there, stuff stuck and smeared all over the walls. The maids always took the towels but never replenished them. Only one elevator that is loud and noisy that you can hear in your room if you’re close to it. Wouldn’t recommend unless you don’t care about cleanliness. Only thing is it’s in good location to disneyland

Friends_and_family Family

4/10

Poor

29 Apr 2026

Lilian

Idk I the property is under renovation but the hallways were so dirty this hotel needs all of updating

Friends_and_family Family

4/10

Poor

29 Apr 2026

Rebecca

The building is dated and looks very different in person compared to the photos. We booked a suite and were disappointed with the condition of the room/furniture. The halls (walls, carpet, baseboards, and elevators) were in rough condition. There was remodeling going on during our stay so perhaps it will be improved but I wouldn't give it another chance unless I toured before booking.

Family_with_children

8/10

Excellent

29 Apr 2026

Jenette

The pool and splash pad were great, the walk to Disneyland was further than we liked so we only did that one day then drive to the parks the other days.

Family_with_children

6/10

Pleasant

28 Apr 2026

Kelly

There was a lot of active construction

10/10

Exceptional

27 Apr 2026

Brittney

Room was clean

Partner

10/10

Exceptional

27 Apr 2026

Taylor

Great hotel within walking distance to Disney, safe, and clean. Great pool, hot tub and even a splash park for little ones. Room was clean and up to date.

Family_with_children

6/10

Pleasant

26 Apr 2026

Cristina

Rooms along with bedding had a smell to the. The AC in my room only blew hot heat out. Front desk was ok. Hallway carpet smelled was visibly dirty and not very well placed. Considering I only had to use the room to sleep it was average on price about $150 a night. 15 min walk to downtown Disney district

Family_with_children

10/10

Exceptional

26 Apr 2026

Yesica

Family_with_children

4/10

Poor

25 Apr 2026

David

Upon my arrival I was checked in by a male employee at the front desk. he seemed disinterested and over his day. The room was mediocre. The thermostat in my room was temperamental and I was surprised to find out that beds are not made daily nor are you given new sheets each day as this is a \"request\". I was not informed this upon my reservation. I would not recommend this hotel.

Self

10/10

Exceptional

24 Apr 2026

Rene

Hotel was clean, breakfast buffet was well stocked with what you need to start your day. about a 20 minute walk to Disneyland.

Partner

10/10

Exceptional

24 Apr 2026

Robbie

A must stay when visiting Disneyland

Family_with_children

10/10

Exceptional

21 Apr 2026

Gustavo

Clean quiet conveniently located

Friends_and_family Family

10/10

Exceptional

21 Apr 2026

Regina

The check it was smooth however they did not have my reservation with 2queen beds available so they were able to accommodate me with a king bed and 2 complementary breakfast buffets …

Family_with_children