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Real del Sur
Mexico City · Mexico
Av. Division Del Norte, Col. El Reloj 3640View location
7.8/10Very good1,000 Reviews
Cleanliness7.8/10 7.8
Service8.0/10 8.0
Comfort7.8/10 7.8
Condition7.0/10 7.0
Neighborhood7.6/10 7.6
Amenities7.6/10 7.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Real del Sur
This superb hotel boasts a great located in Mexico City. Guests will find themselves within easy access of the treasure trove of attractions that this mesmerising city has to offer. The hotel is located just a 20 minutes' walking distance from the Anahuacalli Museum.
This delightful property enjoys an attractive architectural style, exuding contemporary design and sophistication. The guest rooms are beautifully appointed, offering a relaxing, luxurious setting in which to work and rest in comfort.
The hotel provides a wide range of excellent facilities, ensuring that the needs of even the most discerning travellers are fully met. Guests can dine in the delightful restaurant, and then simply sit back with a refreshing drink from the bar.
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A stay at Hotel Real del Sur places you in the heart of Mexico City, a short 7-minute drive from Frida Kahlo Museum and 14 minutes from Palacio de Bellas Artes.
This spa hotel is 8.8 mi (14.2 km) from Paseo de la Reforma and 10.5 mi (16.9 km) from Auditorio Nacional. Make yourself at home in one of the 114 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.
Bathrooms have showers and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Mexico City?
This hotel has 97 square feet (9 square meters) of space consisting of a conference center and 3 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Entertainment
Beach services
Non-smoking
Business facilities
Banquet facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
Professional property host/manager
Pets not allowed
Service animals not allowed
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Important information
-
You need to know
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Contactless check-in and contactless check-out are available.
-
Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
-
Minimal age
18
-
Optional fees
- Fee for buffet breakfast: approximately MXN 250 per person
- Airport shuttle fee: MXN 600 per vehicle (roundtrip, maximum occupancy 4)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
German
English
French
Spanish
Nearby attractions
Estadio Azteca
2.7 km / 1.7 mi
Ignacio Chávez National Institute of Cardiology
4.1 km / 2.5 mi
National Rehabilitation Institute
4.3 km / 2.7 mi
The National Institute of Medical Sciences and Nutrition Salvador Zubirán
4.6 km / 2.8 mi
Médica Sur
4.7 km / 2.9 mi
National Institute of Cancer
4.8 km / 3 mi
National Autonomous University of Mexico
4.9 km / 3 mi
Frida Kahlo Museum
5.4 km / 3.3 mi
Mitikah Shopping Center
6.1 km / 3.8 mi
Xochimilco Ecological Park
6.3 km / 3.9 mi
Avenida Insurgentes
7 km / 4.4 mi
Plaza Universidad Shopping Center
7.4 km / 4.6 mi
Diego Rivera and Frida Kahlo House Studio Museum
8 km / 4.9 mi
Insurgentes Theater
8.2 km / 5.1 mi
Centro Comercial Perisur
9.3 km / 5.7 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of construction: 1988
- Total number of rooms: 114
- Number of floors (main building): 6
- Single rooms: 35
- Double rooms: 29
- Junior suites: 15
- Suites: 35
- Apartments: 3
- hotel
- American Express
- Car park
- 24-hour reception
Show 41 more facilities & services
- Check-in hour
- Check-out hour
- Mobile phone coverage
- Wired Internet
- Wi-fi
- Airport ShuttleExtra charge
- Room service
- Laundry service
- Medical service
- Bellboy serviceExtra charge
- Air conditioning in public areas
- Hotel safe
- Currency exchange facilities
- Cloakroom
- Lift access
- Shop
- Gym
- Café
- Bar
- Restaurant
- Non-smoking area
- Highchairs
- Banquet hall
- Air conditioning in Restaurant
- Conference room
- Business centre
- TV lounge
- Nightclub
- Spa treatments
- Hairdressing salon
- Beauty salonExtra charge
- Breakfast
- Breakfast buffet
- Continental breakfast
- À la carte lunch
- Set menu lunch
- Set menu dinner
- Special dietary options
- Snacks
- Minimum check-in age: 18
- FitnessExtra charge
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityReal del Sur
QUADRUPLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: QUA.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityReal del Sur
DOUBLE SUPERIOR KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE THREE BEDSSUITE • THREE BEDSSUI.3B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- THREE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityReal del Sur
SUITE THREE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- THREE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.3B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room EXECUTIVERoom • EXECUTIVEROO.EJ
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityReal del Sur
Room EXECUTIVE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.EJ
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE STANDARDSUITE • STANDARDSUI.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityReal del Sur
SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SUI.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SINGLE EXECUTIVESINGLE • EXECUTIVESGL.EJ
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityReal del Sur
SINGLE EXECUTIVE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room code: SGL.EJ
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO KING BEDSSUITE • TWO KING BEDSSUI.2K
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO KING BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityReal del Sur
SUITE TWO KING BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO KING BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2K
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room SUPERIORRoom • SUPERIORROO.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityReal del Sur
Room SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: ROO.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityReal del Sur
JUNIOR SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: JSU.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE DELUXESUITE • DELUXESUI.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityReal del Sur
SUITE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: SUI.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE PresidentialSUITE • PresidentialSUI.6S
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Presidential
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityReal del Sur
SUITE Presidential
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Presidential
Adult and child limits apply within the room's total guest limit.
Room code: SUI.6S
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDSSUI.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityReal del Sur
SUITE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityReal del Sur
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXEDOUBLE • DELUXEDBL.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityReal del Sur
DOUBLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE SUPERIORSUITE • SUPERIORSUI.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityReal del Sur
SUITE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: SUI.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityReal del Sur
JUNIOR SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: JSU.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityReal del Sur
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityReal del Sur
Room RUN OF HOUSE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.RO
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityReal del Sur
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityReal del Sur
DOUBLE DELUXE KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE HONEYMOONSUITE • HONEYMOONSUI.HM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- HONEYMOON
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityReal del Sur
SUITE HONEYMOON
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- HONEYMOON
Adult and child limits apply within the room's total guest limit.
Room code: SUI.HM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Real del Sur
100
reviews shown
Mayra
Room was loud from the cars
Martin
Rooms need alotnof naintenance old alnd smelly not well maintained
FERNANDO
querian cobrar 1400 pesos por darnos la habitacion 3 horas antes del cheq in
rosalva
Very convenient and easy to get in and out. Location is across from a Walmart
gabriel
Have stayed several times. Very convenient location for our visit.
Martin
Nsd
mayra
Exelet service.
Omar
Yes
Karla
Loud music til 2am, dirty room, broken furniture.
Kevin
The Hotel is a great value for your money: The staff is professional and cordial. The installation is well placed by many attractions that are well suited for the family traveler.
CLAUDIA
Staff very nice although they forgot to respond an email requesting extra pillows the first day, I had to remind them the following morning. Room is outdated, bathroom lights were flickering very annoying. A lot of noise outside from the street. I had a simple room and I guess they give you the worse location and condition. Lacks amenities. Not enough hand towels. Mattress a bit old with a dent in the middle. Maybe next time I have to pay extra to stay in a more remodeled room away from the noise.
Armando
Services into room
antonia berenice estrada
My room was dirty had to ask the staff to change my curtains and clean the walls. My shower flooded and I had a restroom leak every time I use the AC
Richard
Clean room and very friendly staff.
Humberto
No es un 5 Estrellas, pero resuelve.
Bastante limpio, el colchón cómodo y la regadera excelente. El servcio no es extraordinario.
Lo catalogan como 5 estrellas pero muy lejos de serlo. Te piden depósito por el uso de la caja de seguridad del cuarto y si requieres el uso de una plancha.
Le faltan apagadores y contactos eléctricos en puntos clave.
El televisor y la recepción dejan mucho qué desear. El WiFi es muy mediocre.
En general, para un viaje rápido, es aceptable aunque el precio es excesivo.
Lo catalogan como 5 estrellas pero muy lejos de serlo. Te piden depósito por el uso de la caja de seguridad del cuarto y si requieres el uso de una plancha.
Le faltan apagadores y contactos eléctricos en puntos clave.
El televisor y la recepción dejan mucho qué desear. El WiFi es muy mediocre.
En general, para un viaje rápido, es aceptable aunque el precio es excesivo.
Gabriel
Roomsnarr huge a little antique but other wise the spaces are massive
Ana
Clogged shower, broken hair dryer, no flat iron in the room, small and too slow elevator.
Erica
Clean, quiet, good food
Gabriel
Nice convenient location, very quiet and friendly
andres
todo bien
perfecto
Lilian
perfect
perfecto budget hotel
Cristopher Javier
Very comfortable stay.
Esther
Hotel is in poor conditions. Leaking faucets. Leaking AC. Old stained carpets
Rebecca
.
Ivan
Cama de baja calidad
Por alguna razón la lava se me hizo vieja (colchón), se sentía como esos colchones viejos de medio resortes.
Las instalaciones están viejas y austeras pero limpias… puedo entender esto último por el costo.
Las instalaciones están viejas y austeras pero limpias… puedo entender esto último por el costo.
Maria
We were satisfied on with our stay. We would recommend to save more water with more efficient showers. The current showers waste too much water. Otherwise things were very good
Sandra
The bathroom smell like rotten broke pipe. I ask to be moved to another room they said that all single rooms smelled the same and that I had to pay $2,000 pesos if I wanted to be move to the other side. Because I also complained about the excessive noise. It was impossible to sleep. Because their windows are so thin that you can hear every car that passes by. They said that Expedia was aware of those issues. I told them that Expedia usually tells you if the room is expose to noise or not. Anyway I would never stay their again even if they would offer me a room for free.
Raquel
Ok for short trip
Customer service was excellent. Hotel a little outdated and floor carpet seemed dirty. Bed was pretty comfy and pretty comfortable. Appreciated the amenities in the room. Was an ok hotel for 2 day stay restaurant food was not very tasteful at all . I would rate the hotel restaurant a 2.
Manuel
Todo bien
Irma Delia
Todo muy bien limpio y amplio
Miguel A.
Cierta decepcion.
Un poco incómoda debido al frio extremo y sin calefaccion en la habitacion; además, un olor a drenaje en la habitacion contigua.
Lizet
The service wasn’t great, I had to ask for a bedding change twice because no one came up the first time. The sheets smelled like if they weren’t changed after the last guests.
I asked for extra towels twice because no one came up the first time I asked at the front desk.
The room itself didn’t feel very clean, the carpet was so old and dirty.
The restroom was also dirty.
I will not be staying here ever again, however I will be going to Mexico City again and very soon!
I asked for extra towels twice because no one came up the first time I asked at the front desk.
The room itself didn’t feel very clean, the carpet was so old and dirty.
The restroom was also dirty.
I will not be staying here ever again, however I will be going to Mexico City again and very soon!
Jose
Property is okay. The rooms need some major updates specially in the bathrooms. The sink faucet leaked and the bathtub was terrible. The window in the room was stuck open and could not close. All the repairs that the room has had were terribly patched or fixed so you will notice all of the cosmetic work.
Luis
Nice big rooms ver clean
Irma
Good
Ari
El gran trato no compensa el estado del Hotel
Es una reseña difícil, todo el personal del hotel es muy profesional y de gran trato, me sentí muy bien atendido en todo momento, incluyendo el estacionamiento, sin embargo, el hotel está en muy malas condiciones, ser percibe viejo y en decadencia, la limpieza de las cortinas de la habitación es muy mala, al grado de que no quise ni cerrarlas para no tocarlas
William and Pae
Good for Business Travelers not a good location, for restaurants or shopping. We chose this location because of the Free Parking. It was clean and convenient
Luis Alejandro
Excellent experience. But I need a Iron...
Liz
Great location with large rooms. The bathroom looks old. Staff is super friendly and efficient. The restaurant is great and affordable. I’ll be back.
Noreene
The hotel needs to be updated. It is stuck in 1990. The drains in the bathtub didn’t work and the water pooled. The mattresses were horrible and hard. They hurt my back. The outlets all showed cables and are clearly not up to code. The carpet in my room was constantly wet and I don’t know where the leak came from. The staff was polite and helpful but I would never come back here ever.
Thu
The price is good for long stay and the staff is pretty nice.
Thu
The staff is nice.
Yovana R
Agradable estancia
Muy buena atención, los cuartos son muy amplios, están limpios y cuentan con todos los amenities para pasar una noche confortable.
Ana
Good
Sergio
Not AC at the room, hotel is too old and needs maintenance, really disappointed
Rodolfo
Food doesn't taste good, not even real mexican enchiladas.
Gustavo Alejandro
Como peatón y turista, es algo difícil salir del hotel hacia otros lugares. El retorno vehicular para acceder al valet parking es un poco difícil de tomar.
Alberto
Las habitaciones no están limpias completamente las alfombras están demasiado usadas y tienen un olor
Alberto
Las habitaciones no están limpias completamente las alfombras están demasiado usadas y tienen un olor
Veronica
La caja de seguridad y la secadora no servían y la alfombra súper manchada de cloro!!! Pero lo demás no tan malo.
Sugey
Friendly staff
Dolores
Buen servicio, buena comida, feo aspecto, sin taxi
Tienen un personal muy atento y amigable, buen servicio, la comida del restaurante es muy buena, buenos precios. Pero, esta muy viejo, las alfombras estan muy manchadas, ya deben cambiar las alfombras y la fachada se ve sucia. No tienen taxis, nosotros ocupabamos servicio de taxi al aeropuerto y no pudieron ayudarme en recepcion. TUve que buscar por mis propios medios.
rosa elena
Don’t get a room by Tlalpan you won’t be able to sleep.
Maria
Nice big super clean suite, friendly staff. Nice X-Mas decoration
Sergio
Great stayed
Terina
Es un hotel que se encuentra muy bien ubicado, las habitaciones tienen buen espacio, el wifi funciona bastante bien, mi único comentario negativo sería que ya pasaron 3 días y aun no he recibido mis facturas, lo cual no debería suceder porque complican el cobro de mis viáticos por parte de mi empresa
Hope
the hotel was good but the parking vallet crashed my car he was drinking
Verified traveler
Can't workout in the morning & poor records
They lost our bookings and we had to prove that we had made them. Then they said since we didn't pay in advance they didn't have any rooms for us. I showed them that I chose to pay a deposit and then the rest at the hotel but they never processed the deposit. The gym didn't open until 9am which is completely worthless.
Humberto
It was close to the place I was visiting
Michael
I loved this hotel. The restaurant downstairs was amazing and it was a genuine experience! I would definitely go back!
Lisa
Wonderful stay at this great hotel. Staff was friendly and helpful. Restaurant was great and room was comfortable.
Abraham
Keeping rooms clean A
Jorge
Needs an upgrade, carpet and furniture looks from the 80s.. The windows are not blocking the sound from outside and you can hear everything that is happening on the street.
Ricardo D
Like nothing. The property is old and looks it once on sit. Have to call front desk more than once for anything. I have been to hotels all over the world and this is the only hotel that has charged me for Ice. Also asked for am iron and had to give the 500 pesos as a deposit, they have my CC number
Francisco
Excelente attention from the staff, property it’s very old but rooms are clean and the a/c works perfectly.
Thank you
Thank you
Maria
I would suggest to change shower heads since they waste too much water
Maria
Service was kind and room was clean and in good condition
jorge l
I don’t like this hotel , old, simply don’t like
Verified traveler
El hotel está muy bien para descansar, el room service muy rapido y rica la comida. Si me volveria a quedar ahi.
Gilberto
Excelente!
Excelente lugar, muy buen servicio
Verified traveler
No power in the room, I asked to fixed or changed me to a new room but never happened. I left the hotel in less than 6 hrs
Verified traveler
me gusto la ubicación es buena, no me gusto el servicio, pésimo, las recepcionistas prepotentes y sin información, además de que la habitación no estaba lista aunque llegue después del check-in, no funciono el wifi, no funciono el aire acondicionado, no volveré a ese hotel.
AngieDrinic
I arrived there at night only to be told that I had no reservation and that they needed me to forward my reservation to them so they can see if it is correct.
The one person ho claimed she was in charge was rude and unprofessional.
I told her that on the picture that Expedia offers it shows two beds for a single room. She said that the marketing ad was wrong so she gave us a room with one bed. She also asked that I leave my credit card open so that she could charge the fee the next day and that she had no idea what the fee would be.... Are you kidding me, who is dumb enough to leave a credit card completely open?
Then after much argument, she said it needed authorization for the amount of the stay because she could not verify if I had paid which I had already done through Expedia.
The room had old black mould in the shower, there was some sort of lid metal under the carpet that you could hear every time you walked by, the heater did not work so we were freezing.
The people working the front desk in the day were much nicer, they moved us to another room that was still cold but clean.
I asked for an iron and they said I had to give them 500.00 pesos to borrow it and after I finished they would return the money. REALLY? Why they had my credit card.
I would never recommend this hotel!
The one person ho claimed she was in charge was rude and unprofessional.
I told her that on the picture that Expedia offers it shows two beds for a single room. She said that the marketing ad was wrong so she gave us a room with one bed. She also asked that I leave my credit card open so that she could charge the fee the next day and that she had no idea what the fee would be.... Are you kidding me, who is dumb enough to leave a credit card completely open?
Then after much argument, she said it needed authorization for the amount of the stay because she could not verify if I had paid which I had already done through Expedia.
The room had old black mould in the shower, there was some sort of lid metal under the carpet that you could hear every time you walked by, the heater did not work so we were freezing.
The people working the front desk in the day were much nicer, they moved us to another room that was still cold but clean.
I asked for an iron and they said I had to give them 500.00 pesos to borrow it and after I finished they would return the money. REALLY? Why they had my credit card.
I would never recommend this hotel!
Verified traveler
All Emas excelent duró hasta staying There, all properties were OK
E
The location was great. The staff were very friendly and helpful.
There were a couple of things I had issues with: it was way too noisy and the shower needs to be updated.
There is a bar in the lobby area that doesn't close until about 2 am, which means that there is constant noise and music all night long. After having a long day in the city and dealing with the noise and the masses of the city, all I wanted to do is go to my room and relax in silence. Did not get that. All I got was very bad singing. The performer was awful and it continued until 2am. It was like that for two straight nights.
Also, the shower is so poorly designed that the doors did now close and the water leaked to the floor and crated a mess.
I've traveled to CDMX a few times and I usually stay at an Airbnb but this time since I was staying for only three days, I decided to book a hotel. Not the worst decision but will reconsider for next time.
There were a couple of things I had issues with: it was way too noisy and the shower needs to be updated.
There is a bar in the lobby area that doesn't close until about 2 am, which means that there is constant noise and music all night long. After having a long day in the city and dealing with the noise and the masses of the city, all I wanted to do is go to my room and relax in silence. Did not get that. All I got was very bad singing. The performer was awful and it continued until 2am. It was like that for two straight nights.
Also, the shower is so poorly designed that the doors did now close and the water leaked to the floor and crated a mess.
I've traveled to CDMX a few times and I usually stay at an Airbnb but this time since I was staying for only three days, I decided to book a hotel. Not the worst decision but will reconsider for next time.
Suzy
Everything was absolutely perfect ! The staff was beyond accommodating and friendly .
Verified traveler
Rooms need to be updated. The building is nice but rooms, bathroom need to more updated.
Verified traveler
Overpriced through Expedia. Going rate at check in for same room was $39. Room in poor condition, broken bed, itchy sheets. Very disappointed
Brian
Great place to stay in the city
I loved this hotel. I had the chance to stay in the senior suite. It was wonderful. The staff was amazing and great. And the price was very reasonable.
The senior suite has a jacuzzi tub that was a nice bonus.
The view was great.
Right across the street there is a shopping center with a vips and a really nice grocery store.
Access to the airport or any part of the city was relatively easy (it’s still Mexico City traffic 😉)
There was good WiFi access. Throughout the hotel. The signal wasn’t very strong by the window or bed, but you could access from the couch in the room with ease.
I didn’t have a chance to eat in the restaurant, but I did visit the disco area for a 70’s 80’s concert with a good band. There club was great and very comfortable.
All in all, this was a gear place to stay and I would highly recommend it to anyone.
(Please note that I do speak Spanish, I don’t know if the staff speaks English)
The senior suite has a jacuzzi tub that was a nice bonus.
The view was great.
Right across the street there is a shopping center with a vips and a really nice grocery store.
Access to the airport or any part of the city was relatively easy (it’s still Mexico City traffic 😉)
There was good WiFi access. Throughout the hotel. The signal wasn’t very strong by the window or bed, but you could access from the couch in the room with ease.
I didn’t have a chance to eat in the restaurant, but I did visit the disco area for a 70’s 80’s concert with a good band. There club was great and very comfortable.
All in all, this was a gear place to stay and I would highly recommend it to anyone.
(Please note that I do speak Spanish, I don’t know if the staff speaks English)
Carlos
Muy bien!
Siempre muy práctico el hotel, solo que por eñ preciodebería ya darse una remodelada.
Verified traveler
The room service was incomplete (i mean, the number of coffe cups, bottles of water and toilette paper). Also the smell in the room was rare like someone has used to iron some clothes.
Verified traveler
Awful service
Front desk service was awful. Overall service was bad, and rooms need to be remodeled.
Bernadette
Bed bugs!!! Careful!
Well let me begin by saying that we had to leave the hotel at 1:30 am because there was bed bugs crawling on the bed! I asked hotel for a refund and they said they couldn’t at the moment. It was a horrifying experience! Worst hotel ever.
Visitor
It desperately needs renovations!
I had to find a hotel near the hospital zones but this was not a good idea.
I had to find a hotel near the hospital zones but this was not a good idea.
Verified traveler
Secure, clean, big room, little bit dated, staff was helpful
Maria
The facility was VERY RUN DOWN it needed paint tiles changed toilets and shower stalls replaced etc...
Verified traveler
The service,the location,the room everything was expecting for me
Verified traveler
THIS IS A SMOKING HOTEL
This hotel has signs all over indicating it is smoke free. However, our team was sitting in the lounge and we began to smell cigarette smoke coming from he next table. When I asked the server about the hotel policy, she acknowledged the smoke free policy. When I asked about the smoking table next to us, she shrugged her shoulders and ignored it. When I reported it to the front desk, their reaction was the same, though slightly apologetic.
Dinner in the restaurant was flavorless. Very surprised, since we were in Mexico.
Heater in the room did not work at all.
Dinner in the restaurant was flavorless. Very surprised, since we were in Mexico.
Heater in the room did not work at all.
Verified traveler
I loved the service and staff, they were very nice... other than that I didnt not like it. they don´t have Heater, room distribution is akward, and it needs remodeling. Im not going back.
Verified traveler
Was very noisy on the weekends, and not what u expected!
Virginia
Dirty, filthy place
It was auwful, I wouldn’nt anyone to stay there, at my arrival The shower/bathroom still had used toiletries from previous guest, asked for it to be cleaned, nobody came, next day am asked again twice answer was the people still hasn’t arrive to work!!!! I had to be rude for them to send somebod, the manager of the cleaning g crew was reprimending the person in front of us!!! Then at our departure nobody offered an apology, like nothing happened!!!! The food I requested was cold, soggy French fries bathed in oil; carpet with stains, hallway without light, filthy bathroom, really never in my life had such an experience, please don’t recommend this hotel again
Verified traveler
Rooms look old, carpet was not entirely clean
jay
Bad service
Bad service
rooms are outdated
The only good thing it’s that is next to a police station
rooms are outdated
The only good thing it’s that is next to a police station
gloria
Terrible service
The rooms are spacious and the bed are good but the hotel is outdated and for some reason the water during the shower cuts off. It is very secure since theirs a police station right next door.
The service is terrible if your not dressed in a suit n tie forget about good service. At the restaurant inside of the hotel the waiters will even tell you don’t forget my tip. Also the day before our departure I arranged taxi from the hotel with service guy and the next morning I wake up at 4 am to head to the airport and no taxi to be found almost missed my flight. The guy in charge that morning actúally told me he thought I was lying and simply went away and sat down while I struggled to get a taxi on my own. Never again will I stayed at this hotel where basically you have to look like a million bucks to be served decently
The service is terrible if your not dressed in a suit n tie forget about good service. At the restaurant inside of the hotel the waiters will even tell you don’t forget my tip. Also the day before our departure I arranged taxi from the hotel with service guy and the next morning I wake up at 4 am to head to the airport and no taxi to be found almost missed my flight. The guy in charge that morning actúally told me he thought I was lying and simply went away and sat down while I struggled to get a taxi on my own. Never again will I stayed at this hotel where basically you have to look like a million bucks to be served decently
Verified traveler
Cozy and cheap hotel located near Xochimilco. Staff is very attentive.
EVA ALICIA
todo bien
José emilio
Las habitaciones están súper bien está muy cómodo
Juan Carlos
Hotel muy bien ubicado, Gente amable y buen servicio. El único pero fue la habitación, al tener alfombra, me imagino ya vieja, el cuarto tenia olor a humedad
VICTOR MANUEL
Limpio acogedor en buenas condiciones la habitación agua caliente y a bues presión excelente
Location & surroundings
Real del Sur
Av. Division Del Norte, Col. El Reloj 3640, Mexico, D.f., Mexico
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Real del Sur
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