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Qelqatani

Puno · Peru

Jr Tarapaca, 355View location

8.6/10Excellent427 Reviews
Cleanliness9.0/109.0
Service9.0/109.0
Comfort8.4/108.4
Condition8.2/108.2
Location8.8/108.8
Neighborhood8.2/108.2
Value8.8/108.8
Amenities8.8/108.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Qelqatani

The Qelqatani Hotel family welcomes you to Puno, the folklore capital of Peru, home to the world's highest navigable lake, Lake Titicaca (3, 827 m. a. s. l. ).

Located in the heart of Puno, our hotel is within easy walking distance of museums, colonial churches, shops, banks, restaurants, and other attractions. We offer 42 rooms, including single, double, triple, and junior suites. Our décor is inspired by Puno's rich history, featuring the prominent use of wood.

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With a stay at Qelqatani Hotel, you'll be centrally located in Puno, within a 5-minute drive of Lake Titicaca and Puno Central Market. This family-friendly hotel is 0.5 mi (0.8 km) from Puno Plaza de Armas and 0.5 mi (0.8 km) from Naval Museum.

Stay in one of 42 guestrooms featuring LED televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have rainfall showerheads and complimentary toiletries.

Featured amenities include a computer station, express check-out, and complimentary newspapers in the lobby. Planning an event in Puno? This hotel has 1292 square feet (120 square meters) of space consisting of a conference center and a meeting room.

For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a ferry terminal shuttle.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Entertainment
Non-smoking
Childcare
Business facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 1:30 PM
Check-in until anytime
Check-out until 11:30 AM
Minimum check-in age 18

Hotel policies

Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at up to 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

    We have included all charges provided to us by the property.

  • You need to know
    • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
    • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
    • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Up to 2 children 8 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • No pets and no service animals are allowed at this property.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    This property offers transfers from the ferry terminal, airport, and train station (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
    • Property Registration Number 20321945083
  • Minimal age
    18
  • Optional fees
    • Airport shuttle fee: PEN 66.00 per person (roundtrip)
    • Airport shuttle fee per child: PEN 66.00 (roundtrip), (from 3 to 17 years old)
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)
    • Crib (infant bed) fee: PEN 70.00 per night
    • Rollaway bed fee: PEN 70.00 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Pine Park 0.2 km / 0.1 mi
San Juan Church 0.2 km / 0.1 mi
Casa del Corregidor 0.3 km / 0.2 mi
Carlos Dreyer Museum 0.3 km / 0.2 mi
Puno Plaza de Armas 0.3 km / 0.2 mi
Coca and Costumes Museum 0.3 km / 0.2 mi
San Antonio Church 0.5 km / 0.3 mi
Arco Deustua 0.5 km / 0.3 mi
Puno Cathedral 0.5 km / 0.3 mi
Puno Central Market 0.5 km / 0.3 mi
Huajsapata Hill 0.6 km / 0.4 mi
Enrique Torres Belon Stadium 0.9 km / 0.6 mi
Naval Museum 0.9 km / 0.6 mi
Mirador El Condor 1.2 km / 0.7 mi
Bellavista Market 1.2 km / 0.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 1998
  • Year of most recent renovation: 2008
  • Total number of rooms: 42
  • Number of floors (main building): 5
  • Single rooms: 9
  • Twin rooms: 13
  • Double rooms: 12
  • Triple rooms: 8
  • hotel
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Show 70 more facilities & services
  • Diners Club
  • MasterCard
  • Visa
  • Maestro
  • Visa Electrón
  • EuroCard
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Airport
  • Harbour
  • Entertainment Area
  • Wheelchair-accessible
  • Car parkExtra charge
  • Garage
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fiExtra charge
  • Local and international callsExtra charge
  • Transfer serviceExtra charge
  • Secure parking
  • Valet parkingExtra charge
  • Airport ShuttleExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Medical serviceExtra charge
  • Babysitting serviceExtra charge
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Hotel safe
  • Currency exchange facilities
  • Cloakroom
  • Lift access
  • Shop
  • Terrace
  • Concierge
  • Sun terrace
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Café
  • Bar
  • Restaurant
  • Non-smoking area
  • Smoking areaExtra charge
  • Highchairs
  • Conference room: 2
  • Meeting room: 1
  • ProjectorExtra charge
  • Printer
  • PhotocopierExtra charge
  • Audio-visual equipment rental
  • FaxExtra charge
  • TV lounge
  • Game roomExtra charge
  • Solarium
  • MassageExtra charge
  • Hairdressing salonExtra charge
  • Breakfast buffet
  • À la carte lunchExtra charge
  • À la carte dinnerExtra charge
  • Set menu dinnerExtra charge
  • LGTBIQ friendly
  • Identification card at arrival
  • No hen/stag or any other parties allowed
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

CB

Continental Breakfast

This meal plan may be available depending on the selected room/rate.

AI

All Inclusive

Meals and selected drinks/services may be included.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Qelqatani

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE WITH DOUBLE BEDTRIPLE • WITH DOUBLE BEDTPL.DB

    Photos are not available for this room type.

    Qelqatani

    TRIPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE QUEEN SIZE BEDSINGLE • QUEEN SIZE BEDSGL.QN

    Photos are not available for this room type.

    Qelqatani

    SINGLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Qelqatani

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-1

    Photos are not available for this room type.

    Qelqatani

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Qelqatani

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARDTPL.ST-1

    Photos are not available for this room type.

    Qelqatani

    TRIPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Qelqatani

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST-1

    Photos are not available for this room type.

    Qelqatani

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Qelqatani

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN TWO DOUBLE BEDSTWIN • TWO DOUBLE BEDSTWN.2D

    Photos are not available for this room type.

    Qelqatani

    TWIN TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Qelqatani

8.6
Excellent
427 Reviews
Cleanliness
9.0 /10
Service
9.0 /10
Comfort
8.4 /10
Condition
8.2 /10
Location
8.8 /10
Neighborhood
8.2 /10
Value
8.8 /10
Amenities
8.8 /10
100 reviews shown
10/10
Exceptional
02 Jul 2026
Matthew
Good hot shower, staff was extremely helpful good breakfast
Self
10/10
Exceptional
23 May 2026
anton
staff was very hepful great people good
location
10/10
Exceptional
04 May 2026
Hengli
This is a traditional hotel, very clean, but hot water was not smoothly regulated. The water was shut down the very next day at 9 AM to fix the hot water issues. Then why I gave it a 5 stars rating? It is because of the staffs. From checking in, they were friendly and smiling, went out of their ways to help us finding our room. I was sick later that day and they asked how I was doing whenever they met me. When the water was shut, they carried two 5 gallons pails with water to our room. The staff made it like home. If we ever come back to Puno, this is where we will stay.
Partner
2/10
Poor
10 Apr 2026
Suzanne
Breakfast not very good. Room small and dirty rug.
Partner
10/10
Exceptional
06 Mar 2026
Joyce
Lovely place
8/10
Excellent
14 Feb 2026
Reto
Nice staff
Partner
10/10
Exceptional
08 Sep 2025
Feng
Good location . Clean room
Leisure Partner
8/10
Excellent
03 Jun 2025
Julie
The hotel was a little dated but clean and spacious room and very good location for the main pedestrian area.
Partner
10/10
Exceptional
23 May 2025
Richard
Great place to stay
Leisure Partner
10/10
Exceptional
23 May 2025
Jose

Warm welcome

This hotel is really nice. The staff is friendly and helpful. Facilities are clean and modern.
I would recommend this place and even come back.
Friends_and_family Family
10/10
Exceptional
14 May 2025
Janette

Excellent

Front super helpful. Location is great. Would stay again
Friends_and_family Friends
10/10
Exceptional
03 May 2025
Stuart
Great value for the price. Overall the hotel is quite clean although I noticed some mold in the shower grout. Extremely helpful staff. Great location. Rooms over the street can be noisy.
Leisure Partner
6/10
Pleasant
07 Apr 2025
Michael
Hotel is good to stay for one night. Friendly and helpful staff. Breakfast was ok. Safe area walkable to the cathedral. Rooms need upgrades. Dirty carpet in the room with the stain.
Leisure Family
8/10
Excellent
01 Apr 2025
Michael
Excellent service, they change the towels every day although not necessary, friendly staff, big bathrooms, we just didn’t like the very old carpet in the room
Leisure Partner
10/10
Exceptional
01 Mar 2025
Verified traveler
The hotel staff are very friendly and helpful. The location is very quiet and closed to town centre.
Partner
10/10
Exceptional
04 Feb 2025
Maureen
Desk clerks very helpful with my limited Spanish! Also provided filtered water to fill water bottles😃eco friendly
Leisure Self
10/10
Exceptional
30 Jan 2025
mohamed
Great place, very convenient, a bit of night life at the weekend, nothing too crazy though… would stay here again
Leisure Self
10/10
Exceptional
23 Jan 2025
David Antonio
Great place
10/10
Exceptional
26 Dec 2024
John
Front desk was great
Leisure Partner
10/10
Exceptional
24 Oct 2024
Charles
Clean, comfortable and safe. Friendly, helpful staff. Close to Plaza Mayor and main pedestrian shopping and dining. All the tours pick-up at this hotel.
Leisure Self
10/10
Exceptional
23 Sep 2024
Maria Cristina
Helpful and friendly staff. It is about a 5-minute walk to Plaza De Armas. The heater works very well, and I love it. The bathtub /shower needs some updating. The caulking is coming off and needs some cleaning on the edges. Overall, it was an excellent hotel.
8/10
Excellent
22 Jul 2024
John

Comfortable rooms, excellent location.

My parents had a room where the shower did not get too hot, and overall I felt the rooms were slightly cold, even with the heater on (this was in the winter), but overall this was a very comfortable stay. The location in Puno was also very convenient, within steps of the main plaza and the shopping street. It was also a short walk to the train station and the edge of the water.
Friends_and_family Family
10/10
Exceptional
08 Jun 2024
Caleb
The place was nice and clean and the staff were very friendly and helpful in organizing trasnportation and storing luggage.
Leisure Friends
10/10
Exceptional
12 May 2024
Cindy
Great breakfast. Helpful staff. Ideal location.
Leisure Partner
10/10
Exceptional
12 May 2024
Cindy
Staff were very friendly and helpful . Room was just right for us.
Leisure Partner
8/10
Excellent
29 Apr 2024
Leslie
Very friendly and helpful service, convenient location. The bed in my room was very uncomfortable and there was a lot of street noise, but I asked to switch rooms for the second night and though the room was smaller it was much quieter and the bed was very comfortable. Basic furniture and breakfast, motion-sensitive lights didn’t always work, but worth the very reasonable price.
Leisure Self
8/10
Excellent
26 Feb 2024
Natalia

Nice location

The hotel was OK, a bit outdated. Front desk staff was amazing. Breakfast was one of the worst I've ever seen. But the kitchen staff was very friendly. Location is very good - a minute to the main plaza.
Friends_and_family Friends
10/10
Exceptional
11 Feb 2024
Daniela
very good unlimited breakfast
Leisure Partner
10/10
Exceptional
06 Feb 2024
Daniela
bn
Leisure Partner
8/10
Excellent
25 Aug 2022
Michele
Amazing buffet breakfast. Comfortable yet very dark room (overlooking a wall), a bit cold. Excellent service
Leisure Self
10/10
Exceptional
11 Oct 2021
Betty

Hospitable

The room was nice and clean and the staff was awesome and very friendly. They opened up the bar just for us so we could have a beer. The location was good for the Plaza de Armas and Parque Pino along with stores and restaurants nearby. We were able to walk to the harbor and enjoy the local sights. It was a very nice stay!
Partner
8/10
Excellent
05 Jun 2021
Donna

Close to everything.

The service was impeccable; when we arrived, we were able to order room service and have it brought promptly. The room was quite a bit older but it was in a perfect location. It was a great place to stay for a one night visit to Puno. The staff were super friendly and accommodating.
Friends_and_family Family
10/10
Exceptional
11 Mar 2020
Micah

Good place in Puno

Great hotel to check out Puno from. Room was clean and comfortable. Breakfast was adequate, but not amazing. Secure parking is a plus. Good room for the price.
Self
8/10
Excellent
04 Aug 2019
YJ
Hotel is in an old building, but overall is was quite good. Staff very helpful.
Leisure
8/10
Excellent
08 May 2019
Verified traveler
Hotel is in good location; room is clean and beds are fine. Water could be a bit warmer in shower.
Business Friends
10/10
Exceptional
18 Feb 2019
Ben
We had a great one day (24 hour) stay! I can't think of anything to complain about regarding the property or room itself. I was a little annoyed that I had to pay extra for two of my three kids (they enforced a strict one person per bed rule), but it was still worth it since I had booked a great price well in advance.
Leisure Family
8/10
Excellent
27 Jan 2019
Jem
For the price it’s very good. Excellent location, free printer and computer available to use and oxygen for the altitude, good breakfast and really helpful staff.
8/10
Excellent
16 Jan 2019
Jem
Nice hotel close to centre. Clean and decent sized bathroom.
6/10
Pleasant
23 Nov 2018
Darren
Great central location, clean room and friendly staff
Leisure
10/10
Exceptional
03 Oct 2018
Richard
This was nice hotel to stay at as a transfer point from Cusco to La Paz. Most visitors will stay here to maybe visit Uros Island. This was probably the worst tour I have taken....it was very staged and it felt like they were begging for money. If you do the tour, don't go on the boats because all they do is paddle to the middle of the lake, then ask you for some money and a power boat pushes you back into shore. Very disappointing. I would not recommend the tour at all. The hotel was a nice change because it had a tub and hot running water. Great staff. Puno itself do not have much to offer though, so a single night is probably more than enough.
8/10
Excellent
29 Aug 2018
Verified traveler
Great breakfast and nice staff. The hotel is in a great location for downtown activities.
10/10
Exceptional
22 Aug 2018
Verified traveler
Best small hotel weve stayed at in Peru! Terrific staff, excellent breakfast, handy location, comfy beds, bug room. Would definately stay there again.
10/10
Exceptional
25 Jul 2018
Christopher H.

Excellent Value and Service

Had a great time at this hotel. Staff were friendly and attentive. The breakfast was well stocked and a great value. Plenty of food and beverages and well maintained. The hotel itself is on a quiet street and the neighborhood is also quiet. I had no problem sleeping at night.
I would recommend this hotel with 5 stars.
10/10
Exceptional
24 Jul 2018
amy
Is loud on Saturday nights in the area, bars nearby
8/10
Excellent
04 Jul 2018
Verified traveler

Close to tourist area

Excellent -location , breakfast and price


Would return
10/10
Exceptional
21 May 2018
Nina

Good value

A hotel with character. Our room was tucked in a far corner, so was quiet. Decent breakfast. We were only there one night, so didn't have a chance to check out the local area. Good value for the money.
Partner
10/10
Exceptional
19 May 2018
Verified traveler
Lovely and helpful staff. Good location. Great tour for Titicaca Lake.
6/10
Pleasant
03 May 2018
Verified traveler
Older, dated, clean but dark hotel. Staff friendly, close to the main square. If you are looking for a budget property- this would be a great fit.
8/10
Excellent
22 Mar 2018
shant

Hotel in Puno

An acceptable hotel close to centre of town. An old hotel with acceptable for the price room.
8/10
Excellent
18 Mar 2018
Peter

Good hotel close to the main street.

The qelqatani is a grand old lady, close to the main shooping and restaurant area in Puno. It has its own restaurant that serves delicious food at slightly higher than outside prices. The breakfast is good and the staff are friendly and helpful.
8/10
Excellent
10 Dec 2017
Yammy
Stuff was kind and friendly.
Good location. I can recommend this hotel.
8/10
Excellent
02 Dec 2017
Jackie

Nice hotel close to the main plaza

Spacious room and bathroom, very clean. No noise cancelling, most probably old building. Excellent staff, very helpful. Good restaurant.
10/10
Exceptional
22 Nov 2017
Verified traveler

Nice Hotel! Great Staff

The staff was really helpful in coordinating my trip to Chivay. The hotel was centrally located, so a short walk to restaurants and shops.
10/10
Exceptional
07 Oct 2017
Jim

Very comfortable and everyone was very helpful

Had a great time and they had a festival in the square.
10/10
Exceptional
27 Aug 2017
Vivian

Nice hotel close to the Plaza and restaurants


The Hotel is good, clean, relaxing, peaceful but wifi connection was a bit of a challenge and if the music in the restaurant was more mellow it will be better. But otherwise we come back over there.
10/10
Exceptional
22 Aug 2017
Douglas

Wonderful place to stay in Puno

The location, cleanliness, room comfort etc. are all good. What stands out is the staff. They are exceptionally helpful, cheerful and capable. We loved everything about our stay at Quelqatani.
Partner
10/10
Exceptional
06 Aug 2017
Verified traveler

Awesome!

Everything was great- staff, room, location and breakfast. I recommend this place!
Family
8/10
Excellent
27 May 2017
Vivian

Nice hotel

Although we arrived early in the morning around 0530 we had no problems checking in. The staff were very helpful
6/10
Pleasant
15 May 2017
Eugene

Great location and rooms, internet hit and miss

Internet password didn't work, seemingly lobby has different internet source than 3rd floor. Staff at reception was unconsidered and almost outright rude. But next day staff was much better so YMMV
Partner
10/10
Exceptional
06 Apr 2017
Verified traveler

Very nice hotel with helpful stagf

Very pleasant experience. Hotel staff were polite and helpful. The hotel is in a great location
6/10
Pleasant
24 Mar 2017
Verified traveler

Read the fine print

We booked the room thinking it was a good price Canadian a night and once we clicked okay we got message that second person was going to cost us double Canadian a night on top of the original. It would have been cheaper to book 2 single rooms and not using one of them than what we ended paying for a basic room.
8/10
Excellent
10 Nov 2016
Verified traveler

Excellent location between 2 plazas

super staff, very friendly. Clean rooms, good and full breakfast
10/10
Exceptional
28 Jan 2016
Michael

Great location and helpful staff

The staff was really helpful whenever we needed anything. When our converter didn't work, they loaned us theirs for a long as we needed it. The breakfast was very good. They helped us confirm our tours and got us any messages. It is around the corner from Lima street with all kinds of restaurants and bars and shopping. It's only 2-3 blocks from city center.
Family
6/10
Pleasant
31 Dec 2015
Verified traveler

Close to city centre. Bed was well used.

Wifi was scetchy in the room. Mattress was well used and needs to be changed. Gross carpets in the room. Shower was ok - almost killed myself stepping out of the very high tub. Hotel staff were nice and buffet breakfast was good.
8/10
Excellent
17 Nov 2015
Verified traveler

Good location and price.

My boyfriend and I are from Canada and recently took a trip to Peru. We stayed one night at Qelqatani and had a good stay there. The hotel is an older building and is quite dark inside, but we stayed in a large room (junior suite) for a decent price with a king size bed and were very comfortable. Puno is quite cold at night but the room had a portable heater so we were able to sleep no problem. Coco tea and breakfast is included in the price. We had our laundry done here and it ended up being quite expensive so I would recommend going elsewhere for laundry service or just put in a very small load. The hotel staff spoke very little English. Two bottles of water were included in the room which is always nice, and we were able to store our bags there overnight while we went on a tour of Lake Titicaca. Location is great- less than 5 minute walk to the Plaza de Armas.
Partner
10/10
Exceptional
14 Nov 2015
Verified traveler

Q review

Convenient to city central
Family
8/10
Excellent
25 Oct 2015
Dana
Clean, comfortable, and near the main plaza. Easy walking distance to shopping and restaurants. We had a difficult time accessing the wifi, but that was the only drawback.
Family
2/10
Poor
05 Oct 2015
John

Qelqatani Hotel

Hotel Staff were very good but having to work with a very bad product. The whole hotel requires complete renovation.
Partner
6/10
Pleasant
02 Oct 2015
Bernd

Comfortable hotel

A comfortable hotel near main plaza and shops etc of Lima Street. Room was warm although minus temperatures outside. Help yourself coca tea in foyer. Gave us early breakfast before our airport pickup at 6.00am.
Partner
10/10
Exceptional
11 Sep 2015
Valentin

Surprisingly good hotel in Puno

Clean, comfortable & relatively modern hotel in the center of Puno. I liked almost everything over there. Breakfast is good. Staff is friendly. WiFi is working. Room is nice. What else can you desire in Peru.
2/10
Poor
09 Sep 2015
Collin

Awful, avoid at all costs

This was the worst hotel I've ever stayed in. They ripped us off, booking us a $1 per person public bus for $10 per person, when they quoted us that price, which made us late for our flight. The heat and wifi didn't work in our room, meaning it was freezing, and it was extremely noisy. The hotel is well located, but the experience is terrible. Find somewhere else.
Partner
8/10
Excellent
26 Aug 2015
Cayetana
It is a well located hotel ,clean ,with very nice staff willing to help
6/10
Pleasant
22 Aug 2015
Diana

Average place... Nothing special

The hotel is a bit older, and the rooms were outdated. The bed was comfortable. The wifi did not work on some floors, and the staff was not able to resolve the situation. The breakfast was descent. We had a room next to the staircase, and it was VERY noisy, even though we use a white noise machine.
Partner
6/10
Pleasant
15 Aug 2015
Patrick

Nice hotel in Puno

We stayed 2 nights there, before and after visiting the Lake Titicaca. The hotel is nice, rooms are clean, relatively large, bathrooms seemed to have been reburfished recently. Front desk staff was friendly and helpful.
We dined one night, and contrary to the rest, this was disappointing: service was very long, nothing special on the menu... you may want to dine out.
Otherwise this is a very good place to stay for a couple of nights before or after visiting the lake.
6/10
Pleasant
31 Jul 2015
Camille

Nothing exceptional, quite old hotel

Good location close to the Plaza and in a quiet street. However the hotel facilities are not very modern and lack basic comfort, especially the room. It takes an hour to heat the room with a small radiator, bed mildly uncomfortable, no hot water the first night, the TV was tiny and second-hand, WiFi was extremely slow in the room. We appreciated that the hotel provided complementary water bottles, and the breakfast was OK. However staff was not helpful at all when we asked them for tips on what to do around the city.
8/10
Excellent
27 Jul 2015
Verified traveler
It's ok. Maybe a bit old but for the price is a very good deal. The shower in our bathroom did not work so they changed our room and gave us a huge junior suite without thinking twice.
10/10
Exceptional
27 Jul 2015
Arieh

Very good hotel!!

Best location,big room and very comfortable.a great buffet breakfast.the stuff at the front desk was very slow in the check in.
Partner
10/10
Exceptional
05 Jul 2015
Anirban

Great hotel, best in all hotels I stayed in Peru

This was a great find. Completely updated inside with modern bathroom (all marble and floor to ceiling tiles)great shower with excellent water pressure and instant hot water). This set up such a high standard that I was never satisfied in any other hotels while in Peru. Only downside was the TV was really old and small compared to everything else in the room/hotel. But I barely had time to watch TV so I couldn't care less. They also gave complimentary water and coca candy everyday, it does not cost much but a nice gesture. Location is very good, just one block from the only touristy/walkable area in Puno. Free breakfast with decent choices, bread/bakery, meat and fruits, juice, milk, tea, coffee.
10/10
Exceptional
17 Jun 2015
Luis

Good sleep

Very nice and comfortable hotel. Spacious rooms and a very nice washroom with hot water including tap water which is a rarity here. Breaky was great too in a buffet style but you could also add eggs to your breakfast. The wifi wasn't amazing but you're on holidays after all. Great stop before visiting Lake Titikaka but don't linger more than a night in Puno since it's quite irrelevant.
10/10
Exceptional
15 Jun 2015
Laura
We got a great deal on Hotels.com, better than they offered us at reception. Breakfast was excellent! Also ate at the restaurant and that was very convenient and the food was very good
Partner
10/10
Exceptional
05 May 2015
Carlos

Great Hotel Cost - Benefit -- Gran Costo Beneficio

El hotel esta ubicado cerca del centro de Puno, muy buen servicio y habitaciones completas. Ademas un excelente desayuno muy completo y recomendado.

Great hotel near Puno Center, good restaurants nearby y the room is clean and everything you need. As extra a really good breakfast next morning. Would recommend.
10/10
Exceptional
19 Apr 2015
Sylvia

Great place to stay

Location is great, close to food, shopping and plaza de armas. Stuff was helpful, showing us where to go on a map, helped us book tours and affordable transportation to the airport (shuttle, $5 Per person, airport is about one hour drive) and took care of luggage after we checked out. Room is clean. Furniture is a little oldish, but it didn't bother us. Breakfast selection was wide and fresh. Free bottle water. Koca candy as welcome gift. Very Good for the price.
10/10
Exceptional
14 Apr 2015
Mary

A haven of tranquility

We had a very restful stay,had problem with altitude discomfort,staff were there at all times to help.good food.staff were great.will recommend to all seriouse travelers.
Partner
8/10
Excellent
29 Mar 2015
Stella
Good staff, good location. But shower was not hot enough...
Family
10/10
Exceptional
26 Mar 2015
Sam

No fuss comfort

It was all so smooth and comfortable for our overnight stay at the Qelqatani Puno. Check-in was just a matter of seconds with a friendly welcoming greeting... Breakfast was a sumptuous array of healthy and fresh produce. Checkout was another smiling and efficient encounter. Well done staff at Qelqatani.
8/10
Excellent
19 Mar 2015
Ken, USA

Great location and very comfortable....

Try to get a room at the back of the hotel. Avoid the Main Street side. Very noisy at night...... Very clean and great shower with very comfortable bed...... Breakfast included is very nice with lots of options..... Overall very nice place.....
8/10
Excellent
28 Feb 2015
Verified traveler

Pleasant hotel in downtown Puno

My family of 6 stayed in this hotel for 3 nights as we used this for the hub of travel to sights around the area, and stayed to see the Festival de la Virgen de la Candelaria. We like the feel of the hotel; it isn't the cleanest or the newest, but it has a nice, traditional, safe feel about it. The front desk was pleasant and helpful, they let us check early in the morning of our arrival (8am) even though official check-in is much later. I noticed that there are many comments about the noise at this hotel: please note that if you are in town during the any of the large festivals, it is loud everywhere in town at most hours of the night. If you want to be involved with the experience of the festival this is a great hotel. If you want peace and quiet, stay in a hotel outside of town as everywhere in town will be loud.
Family
8/10
Excellent
21 Feb 2015
Verified traveler

Nice hotel close to plazas, restaurants & shopping

Excellent breakfast. Rooms spacious... Only concern was dingy carpet in both rooms stayed in. Decent view of mountains w/ windows could open for fresh air & breeze. Staff spoke good English.
10/10
Exceptional
19 Feb 2015
molo

Perfect for a stay in Puno

We had a great stay. Very conforting after a long road trip from Tacna
8/10
Excellent
09 Feb 2015
Verified traveler

Good price and condition

This place is was a perfect location to walk to the ferry for independent floating island experience. Clean, good breakfast and staff. However the city as the others-so noisy you can't sleep without ear plugs.
10/10
Exceptional
26 Jan 2015
arthur

Quality in Puno

A good hotel with absolutely outstanding staff.
8/10
Excellent
21 Dec 2014
Stephanie

Nice hotel in good location

friendly and helpful staff, comfortable rooms, good location, would highly recommend
Family
10/10
Exceptional
14 Nov 2014
Verified traveler

Wonderful hotel, great breakfast..

People were great. Helped us end our trip sooner than planned due to illness. Was difficult to find due to one way streets, pedestrian streets and load of gravel dumped in the middle of the street they were on. The gravel was no fault of theirs, but make sure you get clear directions if you are driving. Also, Saturday night, the disco music never stopped until 5AM. Again, not their fault. Ask for a room on the other side of the hotel is you wan tot sleep without earplugs Sat night.
6/10
Pleasant
13 Nov 2014
Casper

Nothing special, but fine for the price

Location is ok, walking distance from mail plaza. Rooms really dark, no view from the window. Generally old style hotel, but fine for the price.
Partner
8/10
Excellent
06 Sep 2014
Eammon

Central, cheap and convenient

The Hotel Qelqatani is excellent for its price. The rooms are very affordable, and the staff are extremely helpful. All of my queries were addressed immediately. I also had some laundry done while there which was, while more expensive than I could have found elsewhere, incredibly convenient (same-day service). This hotel is definitely recommended.
6/10
Pleasant
26 Aug 2014
Peter

Cosy but a bit old hotel

Don't know if it's due to the ages of the hotel, we smell odd and strong perfume in our room. And there's a bar next to this hotel so we can hear loud music until midnight...
10/10
Exceptional
10 Aug 2014
Verified traveler

A gem of a hotel

We were thrilled to have a moderately quiet hotel near the main tourist area of Cusco, with lots of restaurants, HOT water, a jacuzzi tub and a good morning breakfast. We stayed in a suite and our kids stayed in a triple. They said their room was noisy, but ours was nice and quiet. Room heaters made sure the rooms were warm and it was a luxury to wake up in a room that wasn't freezing in Peru's winter.
Family
8/10
Excellent
10 Aug 2014
Debbie

Good Hotel

This hotel had all of the basic amenities needed for our two night stay. Though it was very cold in Puno at night, a space heater was provided in the room, which made it a little more comfortable. The breakfast was basic but good, and they gave us plastic bags to take food with us when we were leaving on early morning excursions. It was about a 3 block walk to the busy part of town, where stores are open until about 9:00. Wifi was not great in this hotel - it did not work in the rooms, and it did not consistently work in the lobby either. The staff at the front desk was extremely helpful in booking day tours for us. Even as late as 10pm, they were able to book a tour for us that left at 6am the next morning! They left us coca candies every day to help deal with altitude sickness.
Family
8/10
Excellent
06 Aug 2014
Verified traveler

An excellent find

Compared to other hotels in Peru, this was a welcome treat. We got the Jr. Suite for a few dollars more than the standard room and it was a large room with a jacuzzi tub at the end of a hallway so pretty quite. Plenty of hot water, lots of TV stations and two heaters in the room. Breakfast included fruit, crepes, juices, yogurt and eggs to order. An excellent find 1 block from the main tourist street and plenty of restaurants and shops.
Family
10/10
Exceptional
06 Aug 2014
Verified traveler
Great staff and a great location made for a pleasant stay in Puno. Would stay there again.

Location & surroundings

Qelqatani
Jr Tarapaca, 355, Puno, Peru

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Qelqatani

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