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Tierra Viva Puno Plaza

Puno · Peru

Calle Grau No. 270View location

9.2/10Excellent776 Reviews
Cleanliness9.6/109.6
Service9.6/109.6
Comfort9.2/109.2
Condition9.2/109.2
Location9.8/109.8
Neighborhood9.2/109.2
Amenities9.0/109.0
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  • Hotels with charm

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Tierra Viva Puno Plaza

Located in Grau Street, at the historic center of the city. This strategic location allows the guests easy access to several of the city´s main attractions, such as the Plaza de Armas, the Cathedral and the Dreyer Museum.

The hotel is also next to Lima Street, the city´s most commercial and cosmopolitan street, where travellers may enjoy the best restaurants, popular art stores and artistic bars and peñas in Puno.

The hotel combines a modern design of spacious and luminous areas with a decoration that introduces the guests to the Andean Plateau's culture. Inside the walls you will find masks used in the Candelaria feast, shawls or mantones from Puno's pandilla, Andean weavings and traditional quipus.

Read more about this hotelShow less

With a stay at Tierra Viva Puno Plaza, you'll be centrally located in Puno, within a 5-minute drive of Lake Titicaca and Casa del Corregidor. This hotel is 0.1 mi (0.1 km) from Carlos Dreyer Museum and 0.1 mi (0.2 km) from Puno Plaza de Armas.

Stay in one of 30 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.

Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Popular amenities

Free WiFi
Airport transfers
Dining services
Concierge
Laundry
Non-smoking
Business facilities

Check-in and check-out

Check-in from 12:00 PM
Check-in until midnight
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager Pets not allowed Service animals not allowed

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at up to 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

    We have included all charges provided to us by the property.

  • You need to know
    • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
    • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
    • One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.
    • Only registered guests are allowed in the guestrooms.
    • No pets and no service animals are allowed at this property.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher and a smoke detector
    • Property Registration Number 20536047906
  • Minimal age
    18
  • Optional fees
    • Airport shuttle fee: USD 27 per vehicle (one-way, maximum occupancy 2)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Casa del Corregidor 0.1 km / 0.1 mi
Carlos Dreyer Museum 0.2 km / 0.1 mi
Puno Plaza de Armas 0.2 km / 0.1 mi
Pine Park 0.2 km / 0.1 mi
San Juan Church 0.3 km / 0.2 mi
San Antonio Church 0.3 km / 0.2 mi
Puno Central Market 0.4 km / 0.2 mi
Coca and Costumes Museum 0.4 km / 0.2 mi
Puno Cathedral 0.4 km / 0.3 mi
Huajsapata Hill 0.6 km / 0.3 mi
Arco Deustua 0.6 km / 0.4 mi
Naval Museum 0.8 km / 0.5 mi
Enrique Torres Belon Stadium 1 km / 0.6 mi
Mirador El Condor 1 km / 0.6 mi
Nunez Butron Hospital 1.2 km / 0.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2012
  • Total number of rooms: 30
  • Number of floors (main building): 4
  • Single rooms: 6
  • Double rooms: 18
  • Suites: 3
  • Superior rooms: 3
  • hotel
  • American Express
  • Diners Club
  • MasterCard
  • Visa
Show 24 more facilities & services
  • Visa Electrón
  • City centre
  • Airport
  • Entertainment Area
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fi
  • Transfer serviceExtra charge
  • Airport Shuttle
  • Laundry serviceExtra charge
  • Medical serviceExtra charge
  • 24-hour security
  • Hotel safe
  • Currency exchange facilities
  • Cloakroom
  • Lift access
  • Luggage room
  • Clothes dryer
  • Café
  • Non-smoking area
  • Breakfast
  • Breakfast buffet
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE TWO BEDSSUITE • TWO BEDSSUI.2B

    Photos are not available for this room type.

    Tierra Viva Puno Plaza

    SUITE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Tierra Viva Puno Plaza

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Tierra Viva Puno Plaza

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Tierra Viva Puno Plaza

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Tierra Viva Puno Plaza

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU

    Photos are not available for this room type.

    Tierra Viva Puno Plaza

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    Tierra Viva Puno Plaza

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Tierra Viva Puno Plaza

9.2
Excellent
776 Reviews
Cleanliness
9.6 /10
Service
9.6 /10
Comfort
9.2 /10
Condition
9.2 /10
Location
9.8 /10
Neighborhood
9.2 /10
Amenities
9.0 /10
100 reviews shown
2/10
Poor
05 Jul 2026
Ayesha
The most basic thing you expect is the shower drain shouldn’t clog. I was literally standing there for 10 seconds and I had water up to my ankles. I wanted to wash my hair because it was dusty from the train and couldn’t because the drain was totally clogged. I also informed reception and all they could say is that their technical team wasn’t on duty today and would come and check it out tomorrow. The washroom didn’t seem too clean either, it had some stray hairs on the walls and around the toilet ring which I wiped off. All in all, not a good experience.
Family
10/10
Exceptional
14 Jun 2026
Natalia
Great hot breakfast. They will even cook you the eggs to order. They will store your bags if needed after check out. Great location.
Family
10/10
Exceptional
12 May 2026
Kun
Very impressed with the hotel. Great location, minutes away from the main square and a lot of business/restaurant around. The room is very clean. It has all the necessary equipment, particularly a space heater, which is very necessary for the cold night. The people work there are super friendly and helpful. I bought some food back to the hotel. They lended me some bowls for eating the food. I had to leave in the morning to catch a bus. They know I won’t have time to eat breakfast, so they prepared me a boxed lunch. I would definitely say the service here is better than majority of hotels I have been to.
Self
10/10
Exceptional
07 Feb 2026
Glory
Location is great and staff were very helpful.
Partner
10/10
Exceptional
30 Jan 2026
Jules
Extremely friendly and helpful staff. Clean and comfortable room and within walking distance of everything.

Would definitely recommend this hotel
Self
10/10
Exceptional
27 Jan 2026
Hilary
Lovely staff and a great room
10/10
Exceptional
04 Jan 2026
Shirley
Amazing hotel, great location, very clean, we have hot water and heat! So great full with the staff. We will definitely return.
Leisure Family
10/10
Exceptional
11 Dec 2025
vidyavathi
Clean room, staff, location
Self
8/10
Excellent
06 Nov 2025
Emily
The room was clean, staff were warm, welcoming and helpful, and the breakfast was pretty good.
Business_and_leisure Self
6/10
Pleasant
01 Nov 2025
Laura A
The room was adequate and the hotel was centrally located with easy access to the main square. Breakfast was a modest buffet beginning at 6 AM with an option to special order. Some fruit was available, which was good. The staff was fantastic and very helpful. However, it was extremely loud outside. People congregated outside the hotel at all hours of the night and were very loud.
Leisure Friends
10/10
Exceptional
28 Oct 2025
Barry
Excellent service. Stocked included minibar! Nice breakfast! Great stay!
10/10
Exceptional
23 Oct 2025
Lee
Good options for breakfast, staff were helpful and friendly (helped us book taxis, etc), bed was huge and comfortable. Blackout blinds helped us sleep. Fridge in the bedroom was useful, and shower was nice and hot. Walking distance to the square was a positive too
Partner
10/10
Exceptional
12 Oct 2025
Susan
I found that the staff were very kind and helpful.
10/10
Exceptional
06 Oct 2025
Satveer
The hotel is in a great location. Nice spacious rooms and bathroom. Clean. But the best thing is the staff. Super helpful and go above and beyond. The atm opp the hotel took my debit card and the staff did everything they cpuld to help me retrieve it. Thank you!
Self
6/10
Pleasant
29 Sep 2025
Catherin
Clean room, comfortable bed, excellent customer service. The sound from hall and from the open window in the bathroom was a problem. We struggled to get some good rest on Saturday night when the bars in the vicinity were open till dawn.
Leisure Partner
10/10
Exceptional
27 Aug 2025
Vicky
Hotel provided early check-in ( for a price ). Whixh I was greatful for after a long bus ride from Nasca. Water pressure was excellent and hot, room also had air-conditioning.
Great upstairs lounge area with views over Arequipa towards Mountains.
Leisure Self
10/10
Exceptional
18 Aug 2025
Jovita
I love this chain of hotels in Peru. My next one to try will be in Cusco
Leisure Friends
10/10
Exceptional
27 Jun 2025
Mary
Very helpful and friendly staff. Nice breakfast. Rooms are nice and clean. Free bottles of water everyday. Location is great. Bring a good jacket because restaurants and bars are cold in Puno.
Would recommend this hotel.
Leisure Partner
10/10
Exceptional
21 Jun 2025
yurachat
Nice reception nice room recommend
Leisure Family
10/10
Exceptional
07 Jun 2025
Joe
Travelers should be aware that drivers may not know how to get to the property as streets in the area are mostly pedestrian only. However, it is possible for vehicles to directly access the hotel on one street only.
10/10
Exceptional
30 Apr 2025
Yogesh
Comfortable room, good location, nice breakfast and friendly staff. Highly recommended
Leisure Partner
8/10
Excellent
26 Apr 2025
Verified traveler

Great location and comfortable room

Central location, but no traffic outside so had to walk to nearby street for tour pickups. Comfortable room and bed, greeted with complimentary cookie on arrival
Partner
10/10
Exceptional
18 Apr 2025
Sarah
Very convenient location, lovely staff
Leisure Family
10/10
Exceptional
26 Mar 2025
Mary
Very helpful and happy staff. Hot buffet bkft with options of cooked to order. Laundry service, sent out. Since on a pedestrian only street, pick ups require some walking. The bellman came down 2 blocks to help with luggage s we arrived after dark and had trouble locating the hotel. A wonderful stay!
Leisure Friends
10/10
Exceptional
09 Jan 2025
Michael
The staff at Tierra Viva went above and beyond! The hotel was the best we stayed in during our 2 week trip through Peru. Highly recommended!
Leisure Partner
10/10
Exceptional
17 Dec 2024
Matthew

Excellent stay at Tierra Viva

My stay at Tierra Viva was excellent. The staff was very friendly and professional and the breakfast buffet was great. I enjoyed the free tea service as well. The room was very comfortable as well.
Self
10/10
Exceptional
07 Dec 2024
Gerri
Exceptionally helpful staff!
Leisure Family
10/10
Exceptional
02 Dec 2024
Kim

One of the best in class!

Great hotel. More a four star than a three star. Great staff, excellent room with great bed, hot shower with good pressure. Really good buffet breakfast. Excellent location and a very reasonable room rate!
Partner
10/10
Exceptional
27 Nov 2024
Laura
Clean and comfortable with plenty of dining options nearby!
Leisure Partner
10/10
Exceptional
26 Oct 2024
Inna
Was a perfect choice for my friend and I. Very friendly staff, good options for breakfast. Close to main attractions, restaurants and tour agencies.
Leisure Friends
10/10
Exceptional
13 Oct 2024
Meirav
מלון 3 כוכבים מצויין בפונו. חדר גדול ונוח ,מקלחת עם מים חמים וזרם מצויין. ארוחת הבוקר הפתיעה לטובה.
Partner
10/10
Exceptional
11 Oct 2024
juan
Great location walking distance to the plaza and restaurant
Leisure Self
10/10
Exceptional
05 Oct 2024
Amit

Excellent

Excellent location, excellent service. Excellent water pressure.
Self
6/10
Pleasant
27 Sep 2024
Kayrin
Great location close to the main pmaza and streets. A bit noisy at times. A basic hotel for the money. Room was small and without character. Windows didn't open so the room smelt a bit stale. Breakast was fine, and staff pleasant.
Leisure Family
8/10
Excellent
18 Sep 2024
Mika

Convenient location & friendly staff

Hotel staff were friendly and very helpful. It's located in a convenient location near the main plaza. The hotel is on a pedestrian plaza so taxi drop off/pick up is about a block away. Some rooms face a noisier side. I had to use ear plugs to fall asleep. Overall I will stay here again if I visit Puno again. But, I would request to stay on the other side of the building.
Friends_and_family Friends
10/10
Exceptional
11 Aug 2024
David
Nice, clean, comfy hotel in a great location. Super friendly staff who were very helpful and accommodating. Highly recommend this place!
Self
8/10
Excellent
11 Aug 2024
JOANNA
Close to main square with easy access to main shopping/dinning area. Rooms are clean. Hotel staff very friendly and helpful. Good breakfast buffet
Leisure Family
10/10
Exceptional
29 Jul 2024
Brian

Great stay at Tierra Viva

Our stay was very good. Room was fine (shower booth is open style and water tends to spray out of the booth) but everything else was great and the Internet was strong.

Best part was staff. Both the night and day front desk staff were friendly and helpful and when my wife was feeling altitude sickness n the morning, she gave oxygen, altitude sickness tablets and a special smelling oil to help. Excellent service!
Partner
10/10
Exceptional
26 Jul 2024
Kristin
The staff was excellent and the room has been the nicest suite we have stayed in the whole time we have been in Peru.
Leisure Partner
10/10
Exceptional
11 Jun 2024
Rachel
The Tierra Viva Puno Plaza was an excellent hotel and I would recommend. The staff was so friendly and helpful! We arrived very early and planned to just put our belongings behind the counter while we did a day trip but they let us into our room! Also, they saw it was my birthday on my passport and delivered a surprise cake to our room! It was close to city center and we were able to watch a local festival. I would recommend!
Leisure Family
10/10
Exceptional
31 May 2024
Verified traveler

Great spot in Puno

Great location, clean and friendly staff
Partner
10/10
Exceptional
30 May 2024
Lyz Key
Super clean hotel.
Leisure Family
10/10
Exceptional
21 May 2024
Rachel

Excellent hotel and location

A really lovely, friendly hotel in an excellent location near the centre of the town.
Friends_and_family Family
10/10
Exceptional
20 May 2024
Daniel
Well located, near all the activities in Puno and at the same time quiet to sleep.

Excellent beds and linen
Business Friends
10/10
Exceptional
17 May 2024
Daniel
Well located, near restaurants and shops.
Good staff attitude and kindness

Excellent beds
Business_and_leisure Friends
10/10
Exceptional
13 May 2024
Cristina
I love this modern, well decorated hotel, very close to the main square and to the pedestrian Jiron Kima, with pkenty of restaurants, cafes, pharmacies, ice cream shps etc. Staff was very professional and friendly, willing to make our stay the best experience. They booked for us the transport to Juliaca airport and carried our suit cases to the minibus. The only limitation is that the hotel street and the adjacent Jiron Lima were pedestrian only. That was not a real inconvenience since tours'operators sent someone to pick us from the hotel and 2 or 3 blocks where the bus or minivan was stationed. And we left for Juliaca airport, the hotel staff carried our suit cases to the minivan that would take us to the airport. Great breakfast buffet, with fruit, scramble eggs, different options to make a sandwich. Granola, yogurts, natural juices. oatmeal etc etc plus coffee, and different teas and infusions. I strongly recommend this hotel that provides excelent service for a budget friendly rate. I found then via Expedia, like all the rest oh hotels in this 3 week trip.
Leisure Partner
10/10
Exceptional
23 Apr 2024
Ido

Good vibes

Excellent staff in the front desk. Very kind and helpful
Partner
10/10
Exceptional
20 Apr 2024
Ido

Good vibes

Excellent staff in the front desk. Very kind and helpful
Partner
10/10
Exceptional
19 Apr 2024
Ido

Good vibes

Excellent staff in the front desk. Very kind and helpful
Partner
10/10
Exceptional
13 Apr 2024
Bradley
Great location. Friendly and helpful staff.
Leisure Partner
10/10
Exceptional
03 Apr 2024
Paul
Tierra Viva Puno Plaza is a really nice hotel. Centrally located. The staff are so helpful and welcoming. They gave us options about how to get to the port as well as good dining options. Also, they called our room when our taxi arrived. The room was clean, safe and quiet.
Leisure Partner
10/10
Exceptional
18 Feb 2024
Hector
Great Hotel in Puno, perfect Location. Very clean, heater in room, hot water, great big comfy bed.

Very friendly staff. Good breakfeast. I will recomend this hotel to my family and friends. Book here without hesitation.
Leisure Partner
10/10
Exceptional
07 Dec 2023
Nadia
Stayed here for one night, and it was excellent! The front desk staff were helpful and friendly. The room was very comfortable, and the breakfast was great!
Leisure Self
8/10
Excellent
18 Nov 2023
Kaylee

Helpful lovely hotel

Stay was lovely, breakfast was good. A bit loud but still comfy. Good area.
Partner
10/10
Exceptional
09 Oct 2023
Sian

Lovely hotel just offf main square

Nice hotel just off the main square. Be prepared that taxi can not park outside. Lovely room hot water clean quiet chocolates and good breakfast. 2 night stay to go to lake titicaca would recommend.
Self
10/10
Exceptional
03 Oct 2023
Umesh
We liked this property for their location - close to main square, good dining options and walkable to many things. Staff and service was excellent. Breakfast spread was decent and staff would go above and beyond. Extremely helpful. I would give them 5 stars.
10/10
Exceptional
26 Sep 2023
Deborah
The room was spacious. It was also quiet. Staff were very personable and helpful. Breakfast was also varied and tasty,
Leisure Partner
10/10
Exceptional
20 Sep 2023
Duncan

Great hotel in centre of Puno

Top hotel in centre of Puno. A little difficult to access due to pedestrian area but close to all the activities- restaurants and shops. Staff were excellent - very attentive
10/10
Exceptional
19 Sep 2023
Carlos E
Wonderful staff very friendly!
Friends_and_family Friends
8/10
Excellent
11 Aug 2023
Juan
It has a very good location, staff pretty nice.
Leisure Self
10/10
Exceptional
20 Jul 2023
SAUNDRA
Tierra Viva Puno Plaza Plaza is an outstanding hotel that I highly recommend. The hotel staff is welcoming and helpful. The room was very comfortable (the bed has nice linens, the bathrooms are well supplied, large tv, and windows that open). When I returned to my room in the evening the bed was turned down (chocolate on the pillow). and the heater was turned on to warm up the room). At check-in, you will be provided a breakfast menu (you are given ample choices). You pick the time you would like to be served in the dining area. The breakfast was well-prepared and delicious. You will enjoy your stay Tierra Viva Puno Plaza.
Leisure Self
8/10
Excellent
15 Jul 2023
Luis
Hot water not always available, phone didn't work. Service great.
Leisure Partner
10/10
Exceptional
18 Jun 2023
Jennifer
Really nice! The staff was super friendly and they help us to do a tour and get a taxi to a city an hour away. Great breakfast!
Friends_and_family Family
10/10
Exceptional
21 May 2023
Lisa
Staff was kind and attentive. They stored our luggage while we spent an overnight on Lake Titicaca and when we returned it was in our room waiting for us. Great water pressure in the shower. Excellent location near the main square and street.
Leisure Partner
10/10
Exceptional
23 Jan 2023
Lilian
Loved my room. The staff was very helpful and accommodating.
Leisure Self
10/10
Exceptional
09 Dec 2022
Russell

Great hotel, horrible parking

The hotel was great! The location was perfect and very easy to walk around Puno. It was my friend’s birthday when we stayed there and they brought him a cake to celebrate without us even asking, it was a very thoughtful touch. The only issue with the place was the parking. The parking lot entrance is narrow and the street is too, so it’s very difficult to get into the lot and I ended up scraping my rental car’s side all along the gate. There were lots of open parking spots but they forced me to park in a very narrow spot up front wedged between a car and a leaning post, which then scraped up the other side of the car. The damage to my rental car was $500 because the parking lot is so poorly designed and maintained. Hotel itself was wonderful though.
Self
10/10
Exceptional
05 Dec 2022
Richard
Good Value, Clean Property, Quality Bed and Bathroom. Good Breakfast and friendly and attentive bilingual staff.
Leisure Self
10/10
Exceptional
29 Nov 2022
linda

Don't hesitate to book this superb hotel

Amazing hotel. As I've travelled around I have found fault with most hotels but not this one. It is in a good location, probably less than a minute from plaza de armas, one of the main squares. It is close to restaurants and shops but still quiet at night, which is great. It is very clean, lovely white towels and plenty of them. A good selection of toiletries and 2 toilet roll holders!! A proper, powerfulhair dryer not the ones in the bathroom. Blackout blinds. Portable radiator. Pen and paper. Chocolates on arrival . Full length mirror.
Breakfast was excellent with a wide variety including fruit, cereal, yoghurt,eggs bread etc. Staff were always friendly and helpful and one cold night when I came back I found that they had kindly turned down my bed left a chocolate and put the heater on so thoughtful and much appreciated.
Self
8/10
Excellent
10 Oct 2022
Peter
Clean
Leisure Partner
10/10
Exceptional
04 Oct 2022
Teresa M

Excellent location.

Excellent hotel! Excellent location! Excellent breakfast buffet! Excellent & friendly staff! Perfect hotel!
Partner
10/10
Exceptional
28 Sep 2022
Dianne

Great location, excellent service!!

Great location, excellent service!
Partner
10/10
Exceptional
13 Sep 2022
Eric
The staff are very friendly. They even help to transfer our luggages for 4 blocks away. Center location, good breakfast in the hotel and lots of restaurants near by to choose. Highly recommend. Great job!
Partner
10/10
Exceptional
12 Aug 2022
Tom
This was without a doubt, the most fantastic hotel stay I’ve ever had. It was my birthday, and the hotel BOUGHT ME A CAKE!! It was absolutely amazing. I can’t thank the staff enough. They helped us print visa documents; they let us check in VERY early and did I mention they BOUGHT ME A CAKE?!

Everything was amazing. I’d return to Peru for vacation just to stay here. Just stay here if you’re in Puno. The staff are wonderful.
Partner
10/10
Exceptional
08 Jun 2022
Ma del Consuelo
Great value, great buffet breakfast. My choice would be no carpets, but it is acceptable
Leisure Family
8/10
Excellent
31 May 2022
Laura
The room was small and there was a cold draft coming from the window. But other than that, everything was fine. The staff was very helpful and there were a lot of shops and restaurants near by. Breakfast was also good.
Leisure Partner
8/10
Excellent
24 Apr 2022
Stephen
Location was excellent and staff were very kind and always willing to please. There was an electric radiator for heating (which was needed in the evening in April) for a couple of nights it was ok as out on tours daytime.
Leisure Partner
10/10
Exceptional
19 Apr 2022
Joo Tim
Puno is a pretty small and industrial city. The area around the main square is more touristy

The hotel is just at the square and also around the Main Street with food and shops

The rooms are decent sized and have a nice furnishing to it. Beds are comfortable and the bathroom has hot running water and strong too

There is also an oil heater to keep it nice and toasty if you need it

The staff are very friendly and the breakfast are yummy. Combo of hot food like eggs and sausages and also fruits (local) and also local bread

Hot coffee and tea on tap which is nice
Cute dragon and tapestry furnishing all around the hotel

Love it
Leisure Partner
10/10
Exceptional
18 Apr 2022
Joo Tim
The property ia centrally located just a block from plaza del armas of Puno. It is easy to access the local shops and restaurants.

The hotel is really clean and very well equipped with good bath shower and amenities. The bed is extremely comfortable and there is an oil heater for extra heat (it gets cold in Puno at night)

The staff is really friendly and there is cute quirky art of dragons around the hotel

The breakfast provided is great and we enjoyed it. A selection of fruits and also cooked food like omelet and also sausages. Plus the usual continental breakfast of cereal and local bread

Definitely recommend this place
Leisure Partner
10/10
Exceptional
02 Apr 2022
Fernando

the best / lo mejor

I really have to say that I review many hotel offers and for me the comments of the people who have visited the place are important. I must say that this place is very, very good, nice, clean, with an excellent location and most importantly, genuine people, respectful and always willing to collaborate. They really are a family that opens the doors of their property to you and they care about you. Thank you and I hope they never change. I highly recommend this hotel. Real thanks to Albert and Santos for taking care that my stay was the best.


Realmente tengo que decir que revise muchas ofertas de hoteles y para mi es importante los comentarios de las personas que han visitado el lugar. Debo decir que este lugar es muy pero muy bueno, agradable, limpio, con excelente ubicación y lo más importante gente genuina, respetuosa y siempre dispuesta a colaborar. Realmente son una familia que te abre las puertas de su propiedad y se preocupan por ti. Gracias y espero que nunca cambien. Recomiendo altamente este hotel. Gracias de verdad a Alberth y Santos por cuidar de que mi estancia fuera lo mejor.
Self
10/10
Exceptional
27 Feb 2022
Courtney

Great stay while in Puno!

Great place to stay while in Puno, great location and staff. Breakfast was great! We had to deal with a lot of future travel details while staying at this hotel twice and the staff were incredibly helpful both times. It is a 1/2 block off the main road Lima. Would stay again while in Puno!
Partner
10/10
Exceptional
24 Jan 2022
Anthony
Truly excellent in every way. Very attentive staff, clean rooms, great water pressure and temperature, full breakfast, and centrally located. I would definitely stay here again.
Leisure Friends
10/10
Exceptional
01 Oct 2021
Henry
Thus hotel was a great choice. The Tierra Viva Puno is in a great location- just one block off of the Paza de Armas. I particularly enjoyed the powerful shower. I travel in Latin America a great deal, and I think that that was the best shower that I have ever had. My clients all had the same experience- so it wasn't just in my room.
Business
10/10
Exceptional
28 Feb 2020
Verified traveler
Great location, helpful staff, excellent breakfast, quiet and clean.
Leisure
8/10
Excellent
23 Feb 2020
Verified traveler
Good location, walking distance to a lot of things
Leisure Partner
6/10
Pleasant
19 Feb 2020
Verified traveler
Location-near the city square
Rooms are very small. Short staffing
Leisure Partner
10/10
Exceptional
08 Feb 2020
Verified traveler
I love how they have filtered water available instead of bottled water - so much more eco friendly. They also had a lot of amenities that we ended up using - printer to print bus tickets, lemon candy at the front desk, water to fill up water bottles, and more. Breakfast and location was great.
Leisure Family
10/10
Exceptional
03 Feb 2020
Jeanne
That was a fantastic experience and all the people in the hotel were wonderful to us. Thank you so much!
Leisure Partner
10/10
Exceptional
26 Jan 2020
Verified traveler
The staff couldn’t have better. The location was perfect for the activities of the city
Leisure Self
8/10
Excellent
24 Jan 2020
Katherine
The hotel was clean and comfortable, the shower was not hot but it was warm with good pressure. The location was amazing because it was near the strip but not on it. Peaceful sleeping, no noise complaints. Receptionists were great and called a collectivo for us. Hotel kept our bags while we toured the next day after check out. Breakfast was okay but convenient.
Partner
10/10
Exceptional
24 Jan 2020
MICHAEL
Wonderful location - excellent breakfast - friendly staff - clean environment - I highly recommend
Leisure Self
8/10
Excellent
12 Jan 2020
Rick
I liked the location of this hotel, close to the city center. It is a modest hotel but comfortable enough to spend some nights. Breakfast is nice to start the day.

The windows should be reinforced against noise as people passing outside the hotel are heard. Blackout curtains are also needed.
Leisure Self
8/10
Excellent
21 Dec 2019
Howard
The hotel staff were very helpful and genial. Always available with recommendations, suggestions, or, directions.
Self
10/10
Exceptional
14 Dec 2019
Verified traveler
The rooms are nice and clean, very well kept. Very close to the main street. Thing i most valued was the excellent service, people in the hotel really make you feel at home. They care about u feeling well and enjoy your time in Puno , i will recommend to all my friends!! THANK YOU!!!
Date of stay: December 2019
Leisure Self
8/10
Excellent
02 Dec 2019
Verified traveler
Central location in a more quite street than some other hotels. Room was comfortable, shower was a high pressure and great hot water with nice shower products. Breakfast was of a good quality and nice variety of products available. The staff were the highlight - very friendly and chatty and keen to help. William was particularly kind and we enjoyed meeting him.
Leisure Partner
8/10
Excellent
18 Nov 2019
Verified traveler
Convenient location, friendly helpful staff and overall great price for what they offer.
Leisure Friends
8/10
Excellent
16 Nov 2019
Verified traveler
The staff was really great. They were attentive and eager to help.
Leisure Family
8/10
Excellent
11 Nov 2019
Verified traveler
Good location, near food.
But restroom smells bad.
Leisure Partner
2/10
Poor
10 Nov 2019
Verified traveler
TERRIBLE with Expedia. I could not travel to Puno due to the political problems of Bolivia and, when I wanted to cancel my reservation with Expedia online on time I could never communicate correctly with you ???
I must assume they shouldn't charge me.
Leisure Family
10/10
Exceptional
05 Nov 2019
Verified traveler
Hotel staff are very kind and great breakfast......
Leisure Friends
10/10
Exceptional
02 Nov 2019
Edward
Fantastic hotel with exceptionally friendly staff. Very comfortable room in a very central location.
Self

Location & surroundings

Tierra Viva Puno Plaza
Calle Grau No. 270, Puno, Peru

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Tierra Viva Puno Plaza

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