Name: Sonesta Simply Suites Pittsburgh Airport
Address: 100 Chauvet Drive, Pittsburgh, 15275, US

6/10

Pleasant

21 Jul 2026

Alec

I stayed at a Sonesta Suites in Seattle and was impressed with the standard. This one not so much, but getting a room feet from the reception desk didn't help.

Family

8/10

Excellent

18 Jul 2026

Juan

Rooms were clean place was really quiet lots of shops an restaurant was open

8/10

Excellent

17 Jul 2026

Brian

Clean room. Comfortable bed. Ice machine was in your room freezer. It did not work very well

Partner

10/10

Exceptional

12 Jul 2026

Alecia

Room was clean!!!

Partner

8/10

Excellent

11 Jul 2026

Marie

Everything thing seemed clean. It looks like they were repainting the interior walls and had new flooring in the halls. That being said the chairs while clean needed recovered.

Friends_and_family Family

8/10

Excellent

05 Jul 2026

Tommy

Was not made aware that renovations were taking place prior to making the reservation.
Staff here is friendly but sparse.
Conveniently located and easy to access.
Great stay for the price point but does leave quite a bit to be desired.

Self

8/10

Excellent

27 Jun 2026

Bruce

Clean, shuttle worked. Stayed three nights in a group of 6 rooms. Staff helpful especially Morgan. Renovation of the lobby occurred while there but no problems. Sold cheap stay with amenities in walking distance or delivery.

10/10

Exceptional

26 Jun 2026

Vivian

Great staff helped us out a lot and we’re very kind/attentive, as well as very clean room stocked with everything needed for vacation. The parking was nice as well as the gym and laundry room. Renovations were being done as well which really shows they care about the property! Would 1000% stay again.

Partner

4/10

Poor

24 Jun 2026

Chris

The room was very clean and a nice place to stay BUT we booked this place as they advertised having a gym but when we arrived the gym was closed for maintenance and repairs. SO strike one. Strike two was I had a baby with me and the elevator was out so we had to climb stairs with baby in hand so that was an issue along with the stairways reeking of marijuana. Strike Three was I heard other guests complain to staff about their room smelling like cigarette smoke and staff said that's fine since they knew it did and wouldn't charge them the smoking cleaning fee which surprised me they knew about it. Cleaning staff did not engage when I said good morning or thank you since they were too busy being on their phone. Overall a disappointment for how nice our room was but I guess they are working on it still. I hope they can get it right as the remodeled rooms looked great... but still working out the minor details.

Family_with_children

2/10

Poor

23 Jun 2026

Dusty

Upon arrival, I found hair remaining on the bathroom vanity/sink, which raised concerns about the cleanliness of the room. Additionally, the chair in the room was visibly worn, with the upholstery material peeling off excessively.

The hallways and main entrance resembled an active construction zone, with drywall dust present in the corridors and ladders and construction materials stored in the stairwells.

There was no elevator access available during my stay. As a result, I was required to carry my belongings up and down three flights of stairs. When given the keys, the receptionist couldn't even tell us what end of the building our room was on, so it was a toss up which stair well to use at first.

While I understand that renovations and maintenance projects are sometimes necessary, I believe guests should be notified in advance of major construction activity and accessibility limitations. I was disappointed that the condition of the property and room did not reflect the level of quality I expected prior to my booking and arrival.

Partner

2/10

Poor

22 Jun 2026

Rahlene

I would never go to this property or any other affiliates . This property was under construction . Dust, paint smells , no signs anywhere. Got to the front desk, no one there . Replace looked abandoned & other guests trying to check in. Waited an hour and a half for a shuttle that never came after calling 5x

10/10

Exceptional

21 Jun 2026

Sharon

Other than the property being renovated room was excellent!

Friends

8/10

Excellent

16 Jun 2026

Eleanor

Staff were wonderful, room had everything I needed, but the gym and laundry were out of action for my entire stay of 5 days. In fact, I checked out early and into another hotel because I needed to do some washing due to travelling so much.

I wasn’t notified about these closures, if I had have been I wouldn’t have stayed there as those 2 things and very important to me.

Self

6/10

Pleasant

15 Jun 2026

Haruka

Not the best stay. All amenities were not available and also the room was ok not the cleanest. Pretty old and the ac is too cold

Self

8/10

Excellent

13 Jun 2026

Mirasol

I loved this hotel. It was clean and spacious. It is in a good location, close to several restaurants, a Target right up the block, and easy access to highway. The kitchenette is great to have. The front desk staff were all very helpful and pleasant.

Family

10/10

Exceptional

11 Jun 2026

anthony

Nice clean place to stay. Very good location

Partner

10/10

Exceptional

11 Jun 2026

Lahren

Nice property

4/10

Poor

08 Jun 2026

Shannon

Very dated. Plumbing issues (sink and dishwasher backing up), mold, terrible smells, furniture stains, wall stains, broken appliances (list goes on). Under renovation. Staff were helpful and hotel transfers were great. Hotel overpriced. Would not recommend.

Family_with_children

6/10

Pleasant

03 Jun 2026

Sweet

Cozy place, great basic kitchen to make a meal, heat up food and lots of food places in the area. All of the elevators in the property were out of order for the duration of my stay

Self

4/10

Poor

03 Jun 2026

Johnathan

I did have a room key to get in and out of my room had to get the front desk to keep opening my room door every time I left the room and no remote control for the television

Self

10/10

Exceptional

31 May 2026

Bryan

This is not a 5star room. This is a cottage and was perfect for me. It was clean and Patti was wonderful and super easy to get along with. My family has a cottage a block over and this reminds me of growing up there in the 70’s. The walls are brick and so is the shower. This was such a wonderful memory for me.

I will be back.

Family

10/10

Exceptional

30 May 2026

Steven

No room key available.
Elevator noise all night.
Weird smell.

4/10

Poor

28 May 2026

Melissa

Avoid if you can. When we got there the reception area smelled so much like food and cigarettes. Then after being charged we were told that the elevator wasn’t working and that we were on the second floor, when we said that it wouldn’t work for us because of my disability, the receptionist said but is only one floor diminishing the fact that I can’t do stairs at all and that was one of the reasons we book a place with elevator.
The after calling her manager she put us in a room on the first floor, which also smelled like some has been smoking there minutes before. The room looked ready but it was as if nobody had cleaned after a while. All the surfaces were dusty and the toilet had ring of grime. The cherry on top was the next morning when at 5:30 am they kept closing the cleaning room door across the hall. It felt like they had no respect for their guests. I would not recommend this place.

Partner

4/10

Poor

28 May 2026

Natalie

Front desk staff (dayshift) were friendly. Rooms were disappointing, outdated and musty smell. Kitchen area and appliances needed attention. coffee maker was unusable from built up grinds and dust. Parking was sufficient and closeness to Pittsburgh airport were only positives.

Friends_and_family Family

6/10

Pleasant

27 May 2026

David

The hotel wasn’t nice, but you get what you pay for. They set me up with the free shuttle to the airport, like they said they would, but when I asked about the shuttle upon my return, the gentleman behind the counter said the phone lines were down. I told him it wouldn’t be until next week and he said that they might be down then too. I ended up calling the hotel direct when I got to the airport and the lady had a shuttle come and get me. Peace of mind is worth me staying somewhere else next time.

Partner

10/10

Exceptional

26 May 2026

johnny

None

8/10

Excellent

25 May 2026

Caitlin

The room and area was nice. The kitchenette was convenient. The elevator was out of service through out our whole stay which was a huge inconvenience since we were on the third floor, but that’s my only complaint.

Partner

6/10

Pleasant

24 May 2026

Wilkin

Couldn't use my firestick on the type of TV they had and I couldn't log in to the Internet even with the password also the elevator was down and had me and my pregnant wife on the third floor but other than that it was a good stay

Family_with_children

6/10

Pleasant

24 May 2026

Robert

The room smelled like a smoking room like stale smoke. Said something at the front desk when checking out and was told all the rooms are non smoking.

Self

10/10

Exceptional

24 May 2026

Randolph

CLEAN ROOMS ..GREAT PLACE TO STAY!

Partner

10/10

Exceptional

21 May 2026

Rudolph

!

Self

10/10

Exceptional

20 May 2026

YAW

The kitchen was really good, they had utensils and pot & pan.

Partner

8/10

Excellent

17 May 2026

shan

Parking is good

Family

6/10

Pleasant

14 May 2026

Robert

How does a hotel allow an issue to go on for 5 days and counting. The hotel was unable to make room keys!!!

Self

8/10

Excellent

14 May 2026

PATRICIA

Is an old build. Looks clean but room smell like old. My husband and I bought a light with scent to take the smell out of the room. Staff was very kind. Maybe good for one quick night. Very good convenient parking lot close to nice shopping area.

Partner

8/10

Excellent

13 May 2026

Robert

The check in process was easy. Room was very clean and spacious. Did not need the kitchen but it had a big frig and everything you would need to be able to cook a small meal. Bathroom was clean and very nice. Bed was comfortable. Parked car over several nights and price was great. Used the shuttle service to get to airport and they were prompt. Once we returned from our trip, we had problems calling into the hotel to get picked back up. Never did reach anyone at the hotel, but after several attempts to get on a shuttle, a very nice guy said he would take us back to Sonesta Simply Suites to get our car.

Partner

6/10

Pleasant

13 May 2026

Sualata

We stayed 5.10 - 5.11.
Finding the property via GPS was easy.
Plenty of ample parking. Few large pieces of trash was left in the parking stalls close to the building entrance for more than 24 hours. WiFi and other electrical systems were down and not available.
The staff we interacted with were not terribly happy looking but were helpful. There are only 3 floors, our room was located on the 3rd floor. Place did not smell moldy, old, or overpowered by a cleaning solution to mask a bad odor. Rooms were the highlight. Great value for the price. Great stores and restaurants nearby. Decent amenities. I Highly recommend staying here.

Business

8/10

Excellent

11 May 2026

Sherrai

parking was free, room was nice and clean , kitchen was noce even had a cooktop

Partner

4/10

Poor

10 May 2026

Karen

We waited over 30 minutes to check in. We arrived around 9:30 pm and no one was at the desk. Other guests went looking on the other floors to see if they could find help. I tried calling the number of the hotel a dozen times, but it never rang. Finally, the clerk reappeared. The Internet and phones were down (we were told that they had been down since 3 pm) and the clerk was busy trying to solve the problem. I suggested that a note be left at the desk to inform guests. While we were waiting for service, another guest was also waiting to complain about not having any Internet. We were tired, had to leave at 4:45 am for an early flight, and were very unhappy of having to stand at the front desk for at least 30 minutes. I will not be staying at a Sonesta again if they are not even able to support their staff.

Family

8/10

Excellent

10 May 2026

Stephanie

The layout of the rooms is spacious. Having a parking lot in pittsburgh is always a plus. Very convenient to Target, Walmart and lots of restaurants.

Partner

8/10

Excellent

09 May 2026

Susan

Felt safe, conveniently close to Target, great room and service. The lobby is dated but otherwise was great.

10/10

Exceptional

09 May 2026

Luanne

It had everything I needed, staff was helpful, location was convenient. And I really appreciated the spacious desk and ergo work chair!

Self

10/10

Exceptional

04 May 2026

LaToya

Kitchen was fully equipped for cooking. The airport shuttle was available every half hour and on time to and from the airport. It was a great convenience.

Family

10/10

Exceptional

04 May 2026

Susan

Check-in was quick. Room was clean and spacious. I liked the separate bedroom for one of the beds.

2/10

Poor

30 Apr 2026

Robert

Expedia asked me to upgrade my room for extra $11. I agreed. That extra $11 got me an extra living space which consisted of a couch and chair that were filthy / torn and had cigarette burns. We had to put a towel on it to sit
Front desk most unhelpful - no better rooms - lots of ppl stay in this hotel long term so be aware that it is not really a hotel for short stay. Expedia - I expect better from you -

Partner

10/10

Exceptional

29 Apr 2026

Pam

Just what we were looking for for shuttle to airport.

10/10

Exceptional

29 Apr 2026

Yeiber

Clean room

4/10

Poor

28 Apr 2026

Anthony

Amenities: one coffee machine. Broken. Sign said to ask at desk. Desk had nobody, sign there said to phone for somebody. Washing machine broken. Day two, all still broken. I think the workers are probably good, but there are hardly any.

Business

10/10

Exceptional

25 Apr 2026

Kimberly

Have stayed here twice. Nice for the price. Staff is always happy and helpful.
It’s a great property to Lay your head down. We didn’t need anything other than a bed and shower. Stayed for the NFL draft and get an excellent deal.
Rooms were clean but hotel definitely could use a facelift.
Stay on the third floor as my only complaint is you can hear people walking above you.
Other than that, I’ll stay here again!

Partner

2/10

Poor

25 Apr 2026

Jasmine

I walked in and walked right out. My room had a horrible odor!

Partner

8/10

Excellent

24 Apr 2026

Cynthia

It was an extended day, so the room was fully equipped, as if you were home, all the appliances plates flatware that was extremely helpful and amazing. The room was clean modern the building was nice and quiet no children running all through the halls or knocking on your doors, the front entry entryway looks dingy but it doesn’t show the quality of the room you stay in. It was next to every mall supermarket within five minutes or 10 minutes walk distance And of staff was pleasant.

Friends_and_family Family

4/10

Poor

20 Apr 2026

Jake

The price for weekend was fine. Driving to downtown was brutal. The floor where I stayed had a smell that idek how to describe. Room was nice though

10/10

Exceptional

19 Apr 2026

Marcus

Great price, clean room, nice staff

Self

2/10

Poor

19 Apr 2026

Rennie

All our three rooms smelt terrible.

Business

10/10

Exceptional

18 Apr 2026

Antonio

Clean, QUIET, friendly. I’ll be staying again.

10/10

Exceptional

16 Apr 2026

Jacob

Well equipped kitchen. Comfortable bed. Quiet.
But HVAC and AC did not work. And it was hot.

Self

10/10

Exceptional

15 Apr 2026

John

We didn't use the the kitchen. The room was very clean and nice. Staff was friendly .

10/10

Exceptional

06 Apr 2026

Penelope

There was no pool or breakfast
Room clean & well maintained
Staff very friendly and helpful

Self

10/10

Exceptional

06 Apr 2026

Diddarjit

Did not use pool

6/10

Pleasant

03 Apr 2026

Gabrielle

Poor cable

Partner

8/10

Excellent

02 Apr 2026

Timothy

The kitchen was fully equipped for cooking. The room was clean, the issue was the tub caulking was old and showed significant signs of wear. Additionally I ended up changing rooms because the first room appeared to nit have been cleaned well and had chairs that had exposed cushion. The second room was much better byt not up to my standards.

Self

10/10

Exceptional

31 Mar 2026

Kelli

Very clean. Nice staff. Everything you need for an extended stay

Self

8/10

Excellent

28 Mar 2026

Carmen

Great location and friendly staff. Rooms were nice and bed comfortable.

Family

8/10

Excellent

24 Mar 2026

Japannah

Was only there for one night, but nice property, easy check-in and check-out, and great location close to the airport.

Partner

4/10

Poor

22 Mar 2026

Angela

Building is dated. Notice that carpets were cleaned, not a pleasant smell. When heat turned on there was a burning smell. Bed was comfortable. Not the best but not the worst for $110

Family

10/10

Exceptional

10 Mar 2026

Anna marie

Ac was stuck on

Partner

10/10

Exceptional

06 Mar 2026

Misty

Very clean!!!! Quiet and felt comfortable staying there.

6/10

Pleasant

02 Mar 2026

Tiffaney

The owner should take out the treadmill as it is broke and the staff said it’s been like that for a very long time. There was a bucket catching water from the ceiling in the middle of the hall way and I get the impression that is how the owner “fixes” things. In a few years this hotel will likely be run down as it is clear the owner is not going to reinvest in this hotel. The room itself was a 7/10 in cleanness and was not a bad stay. I travel a lot and would likely not stay here again but if you want a decent hotel close to Pittsburgh it’s an ok to stay. It is in a safe area with all the stores and restaurants you’ll need. Just don’t plan on working out there.

Partner

10/10

Exceptional

28 Feb 2026

Misty

The room was very clean, spacious. Check in was very simple, staff were kind

Self

8/10

Excellent

27 Feb 2026

Patricia

Friendly staff. Comfortable bed. Good rate for a week

6/10

Pleasant

25 Feb 2026

Jennifer

Staff was courteous. Building

10/10

Exceptional

22 Feb 2026

Gabrielle

Nice room with everything you could want for a short stay. The airport transportation was quick and pleasant. I would stay again at this location.

Self

10/10

Exceptional

18 Feb 2026

Jonathon

Room was nice and so was the price, friendly staff and convenient location!

Family_with_children

10/10

Exceptional

18 Feb 2026

Anna marie

Clean and very nice decor. Staff was pleasant and helpful. The breakfast buffet was pretty good cool pancake machine and they had non pork options for proteins which was a plus for me and family.

8/10

Excellent

17 Feb 2026

Adriana

Overall, the stay was good. The staff was nice and friendly, and check-in and check-out were smooth and easy, which I really appreciated. For the price, it’s not bad at all and it serves its purpose for a short stay.

There were just a couple of minor details. The room had a bit of an odd smell, not dirty, but not fresh either. It smelled somewhat old or musty. The bathroom was decent and functional, nothing special but acceptable.

I would say it’s fine for one night, especially if you’re just passing through, but I probably wouldn’t stay more than that. Overall, a decent option for the price.

Partner

10/10

Exceptional

16 Feb 2026

Mark

Great stay

6/10

Pleasant

16 Feb 2026

Joy

A bit dated, but conventionally located near the airport

10/10

Exceptional

15 Feb 2026

Heidi

Rooms were clean staff were nice

10/10

Exceptional

14 Feb 2026

Jenna

All of the above!

Business_and_leisure Partner

2/10

Poor

10 Feb 2026

Alexis

I contacted both Hotels.com and Sonesta customer service to change my reservation dates, and was either not responded to, or told there was nothing I could do.

10/10

Exceptional

08 Feb 2026

Scott

Staff were attentive & helpful.
The room was nice & clean.
We had an enjoyable stay!

Leisure Partner

8/10

Excellent

06 Feb 2026

Scarlet

Staff was very nice . Room clean and cozy

6/10

Pleasant

04 Feb 2026

Enzo

The beds were uncomfortable, but ok. The pillows were very uncomfortable and made it difficult to sleep. Not just this hotel with the pillows. Many have this problem. But i should have paid a little more and stayed elsewhere.

8/10

Excellent

03 Feb 2026

Daniel

Great location.Room was nice.

Business_and_leisure Self

6/10

Pleasant

01 Feb 2026

GEORGIANA

Staff very nice. Should have a little continental beeakfast available being there are no restaurants around

10/10

Exceptional

31 Jan 2026

Denise

Very clean and the staff was excellent.

Leisure Self

8/10

Excellent

25 Jan 2026

Jeffrey

An older property great staff quiet clean good for short stay

8/10

Excellent

08 Jan 2026

William

The room and itchen were perfect for me. Good location easy access to expressway. Very good for the price.

Business Self

10/10

Exceptional

07 Jan 2026

Carol

Room was nice and clean.
There was a smell when heater kicked on.
I would stay again.

10/10

Exceptional

05 Jan 2026

Jeremy

Great!!

6/10

Pleasant

04 Jan 2026

Jason

Room was a little worn. There was a dog that barked on and off from 10pm-2pm. Horrible

been dome tk

Self

6/10

Pleasant

02 Jan 2026

Leshanda

People upstairs was so loud stomping around

Leisure Family

10/10

Exceptional

31 Dec 2025

Mary

Great stay staff was wonderful. I have stayed in alot of places, tjis will be where I stay going forward.

Leisure Family_with_children

10/10

Exceptional

24 Dec 2025

Brian

Very nice place to stay. Room clean bed comfortable staff is very professional and friendly

Leisure Family_with_children

4/10

Poor

23 Dec 2025

Victor

I don't like the fact we have to put money for incidentals and then wait too many days for the hold to be released. Also, the vending machines don't have card readers. I won't stay in this hotel ever again.

Business_and_leisure Self

10/10

Exceptional

22 Dec 2025

Lorrie

Took 35 minutes to catch the shuttle from the airport and couldn't reach the hotel on the first try. Other than tjat, it was a decent hotel for the price.

Partner

6/10

Pleasant

14 Dec 2025

Juan

Pet fee is 75 for the first seven days so if you are staying for one night… you guessed it… 75 for the pet!

Partner

10/10

Exceptional

14 Dec 2025

Kristen

Nice, clean room