Name: Magic Door Rome
Address: Piazza Vittorio Emanuele Ii 138, Rome, 185, IT

10/10

Exceptional

05 Jul 2026

Mark

Staff was super friendly and accommodating!

Family

10/10

Exceptional

28 Jun 2026

Francie

Situated 1 min for Metro Line A with easy connections to all major attractions. Stafg were amazing and let us check in at 11am when we arrived to drop bags.

Room had AC and a mini fridge which waa really appreciated in the heatwave.

Local cafes w mi use walk serving excellent coffee and pastries

Super helpful staff provided all the information we needed to have an excellent stay.

Would definily be back when staying in Rome.

Partner

6/10

Pleasant

20 Jun 2026

Jessica

I had a reservation for Wednesday and Thursday, June 17 and 18, with Magic Door. However, upon arrival, another person — besides Federico and Liliana and separate from Magic Door — informed me that the reservation was actually with Leandro and that the property was called Girasole.

The photos shown were the same ones displayed on the Magic Door listing, although apparently the accommodation was not operated by them. Since my daughter and I had just experienced a 6-hour flight delay, arrived very late, and were extremely exhausted, we decided to stay because the room resembled the one advertised.

Additionally, we were informed upon arrival that this was not a hotel, but rather an apartment with five other rooms, although with a private bathroom.

I would appreciate a clarification regarding this situation, both for my understanding and to avoid future issues or possible legal misunderstandings for other guests.

Family

10/10

Exceptional

18 Jun 2026

Lucas

Amazing stay , very clean , very good location

Partner

10/10

Exceptional

12 Jun 2026

Sarah

The staff was the friendliest we met in Europe! They were so helpful and even fixed our shower while we were out exploring during the day! And stored our luggage! Highly recommend:)

Family

4/10

Poor

07 Jun 2026

Taha

Photos were misleading, room is much smaller and older than described - nothing like the photos. Bathroom was not very clean and there was a musky smell in the room that did not go away. Check in was also not easy and we had to climb multiple flights of narrow stairs with our luggage to enter the property, there was no elevator option. There was also no safe box in the room to keep our valuables. Lastly, the room was not sound proof at all and we were constantly woken up by sounds from other tenants, staff, and noises from outside.

10/10

Exceptional

05 Jun 2026

Yuliia

Nice place to stay. If you plan to walk a lot near Fontaine Trevi or Spanish Stairs - it's great location.

Family

10/10

Exceptional

04 Jun 2026

Charisse

This was one of the best stays we had while in Italy! The staff were really lovely, and the bed was like a cloud. The place was nice and clean and the property felt really secure.
Metro was more or less on the property’s doorstep, which made it easy for getting around.
The air conditioning was a dream, especially due to the weather getting into the 30s some days, and lovely big windows that actually open.
The showers temp did take a short while to adjust, and it does unfortunately lack natural lighting due to being under an arch (can’t be helped).
Highly recommend staying here!

Partner

10/10

Exceptional

03 Jun 2026

Lucas

Clean room , staff amazing

Partner

4/10

Poor

31 May 2026

aimee

I should have read the reviews with more care. This was not what we expected. Very very basic. Very clever photography that suckered me in unfortunately. Friendly enough staff and clean but poor facilities, poorly decorated and tired. The photos are deceiving and if they ever were, are no longer true to how these rooms are presented. We won't be back unfortunately.

Friends_and_family Family

10/10

Exceptional

31 May 2026

Marisa

The staff were so lovely and very helpful in everything we needed. The room was clean and tidy. The hotel is very central and in walking distances to the train station and the Colosseum. We loved our stay and will definitely be back again.

Partner

10/10

Exceptional

27 May 2026

Marisa

What on a whole Europe trip for two weeks? This was the best hotel that we had very spacious room. Bathroom was clean. There was AC in a window and a full body mirror for the girlies. staff was super helpful. I did forget about the city service fee that we had and we didn’t have euros on us. We had to go get some and bring it back which they were completely OK with. Room wasn’t ready cause we checked in early, but we had a guest house we could store our luggage in while we went around town.

Friends

8/10

Excellent

27 May 2026

Jennifer

I found the property difficult to find - once you find the building number you need to scan the names beside the door buzzers to be allowed entrance. My only interaction with staff was when I checked in. The ‘front desk’ is mostly unmanned.

There are no amenities to speak of - a couple of packets of shampoo and a kettle and a coffee machine in a common area. There is a sign on the back of the room door that expressly forbids bringing outside food into the room.

The room itself was very clean and the location is amenable to walking to many of the big attractions. And there are several places to eat close by.

Self

6/10

Pleasant

25 May 2026

Gary

Was ok for one night

Partner

2/10

Poor

24 May 2026

Victor

We booked 3 rooms for our stay, all 3 rooms were terrible. We arrived the hotel by taxi {that shouldn't call a hotel}, took us at least 15 min to find out where the entrance was, the elevator was small, and the stairwell was extremely narrow and eerie, was hard to go up and down with luggage. The room use key to lock from the inside, bathroom has no hook to high anything, the shower was super small. The side table was broken, the room only has 2 outlet for the bedside table lamp, so we have to unplug the lamp to charge our phones. Not every room has a fridge, the blanket was really dirty. Overall, I DO NOT recommend to stay there. It was nothing like the pictures they shown.

Friends_and_family Friends

10/10

Exceptional

24 May 2026

Nia

The staff were very friendly and were very responsive when we had questions. The room had everything we needed for a comfortable stay and was in a good location!

Family

4/10

Poor

22 May 2026

Tyler

We had a quiet night and then a not so quiet night. The walls are very thin on the floor we were on. You could hear people checking in like there was no door between you and them. We could hear everything the next room over also. The neighborhood wasn't the safest so we weren't able to walk around the area. It was clean enough but you cant flush toilet paper down the toilet but leave it in the trash bin. Not normal for me coming from north America. It was ok but I'll pick something in a different area next time

Friends_and_family Family

8/10

Excellent

22 May 2026

Laurie

Rooms were clean beds were comfortable

Self

8/10

Excellent

19 May 2026

martin

Great location and good size room. Nice views over small park opposite. Comfortable bed and friendly staff. Room amenities very limited and bathroom tired.

Partner

10/10

Exceptional

17 May 2026

Angela

Clean room, extremely helpful staff

Family

4/10

Poor

14 May 2026

Esteban

its no a hotel its a bad hostel the attencion was really bad and the room smell like if youare on a chinese massage place

Family

10/10

Exceptional

13 May 2026

Ahilyn

We like that place, honestly the people working there was super nice and the location is really good, if we come back to Rome definitely we come back to that hotel❤️

Partner

6/10

Pleasant

06 May 2026

Leslie

It was reasonably priced and conveniently located close to Roma Termini. We didn’t spend much time here as there’s so much to see in Rome, but the staff were friendly and the room was clean.

Family

10/10

Exceptional

05 May 2026

Xiaohua

Clean and Spacious room and bathroom with all the accessories for a comfortable stay. Large window overlooking a park . Window well insulated (no worries about noise from the streets). 6 min walk from Roma termini. 4 min walk from bus station. Hotel location is easy to find. Restaurants nearby. We like it and highly recommend it.

Partner

6/10

Pleasant

27 Apr 2026

David

Chambre pas si mal. Il n'y avait pas de mini-frigo dans la chambre. Les oreillers étaient très mince. Malgré qu'on a dit que le nettoyage des chambres aurait lieu après 3 jours, il n'y a rien eu. (Nous n'avons rien demandé malgré ça). Propreté de l'extérieur de la douche était moyen. Bonne emplacement et près du métro pour se rendre à diverses attractions,

Partner

10/10

Exceptional

17 Apr 2026

Eddie

The location is perfect. It is near a métro station that will take you to the Vatican all the museums and all the cites of Rome. Also, it is near nice restaurants. Staff is friendly. However, this is a guest house and there is no front desk per se. Nonetheless, staff responds when you call them.

Family

2/10

Poor

05 Apr 2026

Daniel

This hotel is terrible, avoid Magic Double / Door at all costs.

The impression given from the photos shown on Expedia show a smaller room with plenty of light and modern amenities. Unfortunately this is not the case, the room is damp and falling apart.

As part of this review there are a number of photos, which act as proof to the opinions contained below. As soon as you walk into the room there is a bad damp smell, this is obviously affecting the walls of the room, with a large patch of mold on the ceiling of the room. As you can see in the photos, the wallpaper and fixings are also damaged or begining to peel creating a sense that the rooms are not taken care of whatsoever. The shower is tiny with the water taking around 5 to 7 minutes to fully heat up. The linen given is itchy and only one pillow provided, gives a real sense of no expense spared.

The residence's proximity to common destinations is the only redeeming feature of the hotel with only a 10 minute walk to the Colloseum and the central train station. With all other tourist sites easily accessible.

To conclude Magic Double which has changed it's name many times, most probably due to bad reputation, is awful. For the cost per night most people would want a room to be clean and atleast somewhat presentable. This is not the case and myself and my partner just wished we had dug a little deeper into this hotel's reviews as there are many akin to this one, listing the horrible experiences people have had.

Partner

6/10

Pleasant

04 Apr 2026

marcela

The pillows were pretty beat up and not white. There was blood marks on the pillow case. We stayed there 5 days and our room was only cleaned once. So we had pile of trash. They said to send message on WhatsApp if we needed anything. Notified them Thursday morning we didn’t have toilet paper and they didn’t respond. I saw the guy at around noon and told him and he said ‘ oh maybe mom was busy and didn’t see message’ so I had to buy baby wipes until I got toilet paper. Also, make sure to take shampoo and body wash. They only gave some for 1 day. Thank goodness I had taken some. We had a full bed and bunk beds because we took our kids. Bottom bunk made soooooo much noise that we had one of our kids sleep with us. The refrigerator was leaking. The only good thing is that we were able to use our Netflix account to watch tv. Would I go back to this place? No! It’s more of a dorm room. I have pics but don’t know if I can upload.

Family_with_children

10/10

Exceptional

29 Mar 2026

Makayla

This guest house offered independent living without hotel-style amenities. The room was clean, the air conditioning functioned properly, and there were plenty of shops/resturants nearby. The staff was friendly, helpful, and available for questions/support. This area of Rome was right next to the metro, and it was easy to explore various parts of Rome. Reasonable price for this style of stay; however, if you are looking for a hotel-style stay, this is different.

Partner

10/10

Exceptional

23 Mar 2026

Manrico

the staff are excellent! the property is conducive for transportation. safe

Family_with_children

2/10

Poor

13 Mar 2026

Catherine

The room was not so clean, pillows were discussing, the TV didn’t work, they only provided one set of towels. The location of the hotel was hard to find.

Partner

8/10

Excellent

05 Mar 2026

Liana

Our stay was so wonderful here, the room felt so cozy and so big, the area was really good, we felt safe all the time, the only downside was the stairs, we had to carry our bags up the stairs and it was kind of narrow. There are many good Italian restaurants in the area, so that was a plus as well!

Partner

10/10

Exceptional

06 Dec 2025

Thamires

The room was good. Bed was comfortable and we had a nice view from our room. The bathroom shower was super small tho. Other than the shower, we didn’t have any problems.

Also it’s super close to the metro and walk distance from terminal and most of the tourist places.

Partner

10/10

Exceptional

30 Nov 2025

Georgi

All Great

Leisure Partner

6/10

Pleasant

24 Nov 2025

FANG

It is in convenient Location

Leisure Friends

6/10

Pleasant

24 Nov 2025

Alyssum

Check in cost extra after a certain time. This shouldn’t be the case.

Leisure Family

10/10

Exceptional

24 Nov 2025

Miguel Angel

Ubicación cercana al coliseo, agradable, limpio y muy cómodo 👌

Leisure Family

10/10

Exceptional

11 Nov 2025

Chad

We planned a last minute day trip to Rome and scrambled to find accommodation - we’re so happy we came across the listing for Magic Door. The price was great, checking-in was pretty simple, and the staff was great (also communicated before hand about our arrival time which was very appreciated). The room has heat, A/C, a television, WiFi, secured doors into building, elevator and individual rooms, and basic bathroom amenities, as well as a mini shared coffee station. Convenient to the train station, shops, restaurants and many historical sites. This was a great deal for an overnight stay - if you are looking for a 5 star hotel, this isn’t for you, but this definitely surpasses the basics of hostels or group housing. Definitely recommend for single or couples looking for an affordable option in Rome!

Leisure Partner

10/10

Exceptional

06 Nov 2025

Colin

The owners were very helpful and kind. Clean room and bathroom. Located in a convenient spot to walk to most major sites in Rome. Plenty of shops, laundry, and food around the hotel.

Leisure Self

4/10

Poor

02 Nov 2025

Lizeth

This is not a hotel, it’sa guest house. No front desk. If you arrive before 9:30 you can not drop your luggage. The lady in the little check in rooms leaves at 8, so be careful if you arrive after that time. You will be in the street with your luggage. Bathroom is so small ac200 lbs men barely fit in the shower. A very small elevator to bring you luggage up to the second fllo, have to drag the luggage up to a lot os stairs. Not a good experience . They need to put in big letter Outs a guest housey

Leisure Friends

6/10

Pleasant

27 Oct 2025

Michael

Nice little hotel

While the building does have an elevator, it is not available for this particular property, which was disappointing because that was one of the reasons why we selected this particular hotel...to avoid having to carry luggage up stairs...luckily it was only one floor that we had to carry our bags up. Also, the furniture (night stands) are pretty much patio furniture. There's nothing in particular wrong with that, but it seemed odd to us. The shower was incredibly small, if you're a bigger guy, you may have some trouble squeezing into it. The staff, however, was very friendly and did everything possible to make our stay enjoyable. The hallway lights are on a motion detector, so they remain dark at night unless someone is in the hallway, which we thought was quite clever. The building itself is beautiful, with a lovely courtyard. Had it not been raining, while we were there, we probably would have spent some time perhaps with a takeaway lunch or breakfast. The train station is fairly close by, so if you're planning to arrive or leave by train, that might be a consideration as well. The hotel is also on the edge of a park, and we noticed they were showing films in the park at night, but we were too worn out to wander over and check them out.

Partner

10/10

Exceptional

25 Oct 2025

Milena

The area is perfect to walk around as there are lots of dining options available for a short distance as well as convenience stores. Metro very close by which made exploring the city easy and getting around at a low price not complicated. The place was very secure to get inside which was comforting. The cleanliness/bathroom could have been a little better but it was overall okay. Staff however was excellent and very helpful in showing around as well as so so friendly and prompt at responding messages

Leisure Friends

10/10

Exceptional

24 Oct 2025

Kirk

Clean

6/10

Pleasant

17 Oct 2025

Isabelle

Don’t think the room is like the picture, but decent.

Leisure Family

10/10

Exceptional

14 Oct 2025

Sthephan

This is a great option for anyone looking for an efficient location near the Termini train station. Staff was really friendly and accommodating, holding our luggage before check-in and after checking out so we could continue exploring the city. Communication was always on point and room was all we needed to crash for the night. Although the area surrounding the Guest House is not the prettiest, Rome is a very safe city and we never felt unsafe walking near the property late a night. There are two fantastic pastry shops within walking distance from the Guest House, which were absolutely amazing! I recommend and would stay at this property again.

Leisure Family

10/10

Exceptional

14 Oct 2025

Jose

Perfect condition room. Good air conditioning try the slices of pizzas next to it in a corner grear pizzas and coffee. Excellent service good option to stay!

Leisure Partner

10/10

Exceptional

12 Oct 2025

Genesis

We really enjoyed our stay at Magic Door Rome! The area was a bit intimidating when we first arrived. The rental company is within a building of more apartments/homes. The outside is heavily graffitied and there were some questionable people in the area when we arrived around 12 pm—but this is not something the rental company can control/change. The main door is a bit difficult to find without having looked up pictures, but we communicated our arrival time and someone was outside to help us in. There are few steps of stairs that are unavoidable and the elevator/entrance are a bit run down, but the room itself was very clean, modern, and beautiful. The staff kindly kept our bags since we arrived early and were very helpful overall. The area became lively in the evening and there was a fantastic pizza place on the corner adjacent to the entrance. It surprisingly felt safer to walk in the evening/night and ended up being a great stay. We would book it again!

Leisure Family

10/10

Exceptional

27 Sep 2025

Tyler

Great spot and location. Clean and staff were great

10/10

Exceptional

21 Sep 2025

Nicholas

Great spot. 15-20 min walk to the colosseum. 10-15 min from the main train station. Great park right across the street. Would stay here again

Leisure Partner

10/10

Exceptional

20 Sep 2025

Nicole

Great stay at the very central hotel ! We had a very easy check in and the host was so communicative with tips and help for traveling in Rome! Would book again !

Leisure Partner

8/10

Excellent

19 Sep 2025

Apollonia

Lily who checked us in was great. Friendly and helpful with directions. Property is close to a Metro stop and 15 walk from Termini. Room was big and clean. Building does have an elevator but elevator isn’t available for Magic Door guests. There were a few homeless ppl on the same street but Otherwise was a convenient location.

Leisure Friends

10/10

Exceptional

16 Sep 2025

Kenneth

Host was very helpful and the room was clean and spacious, close to nice restaurants!

10/10

Exceptional

12 Sep 2025

Rose

This property is in a great location away from the business of all the tourist attractions but yet close enough to travel to. Lily and her family were great hosts. Lily was so friendly and helpful. A great family run hotel! Will definitely recomend to other travelers. Thanks again for a great stay. Hope to see you again soon!

Leisure Partner

10/10

Exceptional

11 Sep 2025

Jessica

Great room in Rome

We loved our stay! The room was really cosy, bed was very comfy. The view from our window was so nice to wake up to every morning watching the park and the street.
The building felt very safe.
Very happy with the bed and pillows which were really comfortable and we had a great nights sleep and weren’t bothered by other customers as other reviews had said the walls were thin. The windows were great for blocking out the noise from the road too.
The aircon in the room was fantastic and a welcome relief when we got back every day. It’s in a perfect central location to walk to the colosseum or Trevi fountain and your 1 minute away from the metro!
Carlos was super helpful when we got there too giving us all the information we needed. Would definitely stay again!

Partner

10/10

Exceptional

10 Sep 2025

Tracy

Lily was so kind. The bed so comfy! Everything was perfect! Close to Termini.

Leisure Partner

6/10

Pleasant

03 Sep 2025

Noeleen Gay

Magic door

The unit was close to transport and within walking distance to the sites. The mattress was terrible and the toilet was right up against the sink making it hard to sit on. Small bar fridge. Air conditioner showed 16deg but we had to open the window as so hot. The unit was clean. There was on site managers and they were helpful. City tax had to be paid in cash. Overall, the unit served its purpose!

Partner

10/10

Exceptional

01 Sep 2025

Jiwei

Very close to Termini train station

10/10

Exceptional

13 Aug 2025

Christopher

At find i was scared to book this property, however i when ahead because of the mixed reviews. I can say today that o had a amazingly great stay. It was a total surprise how clean the room was and the environment. Note, you have a shared kitchenette which included kettle, tea and coffee. The walls are paper thin so you can hear your neighbors at times. No elevator so you will have to carry your luggage up some stairs.

Leisure Partner

2/10

Poor

13 Aug 2025

Gemma

We made a reservation for two nights. Upon our arrival, we were unable to access the building due to a lack of communication regarding entry procedures, and there was no reception available after 8 PM. I had to request assistance from neighboring stalls to call for help, as I was coming from Canada and my eSIM only provided internet access. I am grateful to the staff of the nearby restaurant who kindly offered to contact the guesthouse staff on our behalf. When the staff member finally arrived, she informed us that the elevator was out of service, and we would need to carry our four large pieces of luggage up to the fifth floor. I had previously communicated the necessity of an elevator due to our large luggage, but she eventually explained that her mother had turned off the elevator because it was making noise. She then decided to turn it back on and assisted us with our luggage while we ascended the stairs in the sweltering 40-degree heat of Italy that day. The most disappointing aspect was that we were placed in a room where the air conditioning was not functioning, and we were not informed of this issue. There was a fan in the room, but it did not provide any relief. Consequently, we were unable to sleep at all that night. The following morning, we visited the reception office to lodge a complaint about the air conditioning, and the owner merely stated, \"the elevator and air conditioning will be fixed today,\" without offering any apology. Very disappointing! Beware!

Leisure Friends

10/10

Exceptional

06 Aug 2025

Thea

Staff was friendly and very helpful

10/10

Exceptional

31 Jul 2025

Bonny

We had a great stay. Check in was quick and easy. Our room was clean and comfortable. The espresso machine that was available 24hours was amazing. Within a quick walk of the coliseum, and the metro station down the block puts all other tourist destinations within 30minutes. We were also able to store our luggage after checkout because we had an evening flight. They were kind and helpful, always asking if we had everything we needed. Definitely would stay again.

Leisure Partner

10/10

Exceptional

27 Jul 2025

Srinivasu

A

Amazing hotel, the staff were really helpful and lovely, especially Karl! The reception closes at 6pm, but they waited for our arrival. Hotel was very homely and was central to all major cite seeing. Definitely recommend.

Friends_and_family Family

6/10

Pleasant

26 Jul 2025

George

The staff are friendly. The neighborhood is ghetto. I don\"t feel safe going around at night. But close to metro station

Leisure Friends

10/10

Exceptional

25 Jul 2025

Jeff

The place itself was wonderful to stay at. Lily was a very gracious host and we would definitely come back. A good amount of sites and restaurants are within walking distance. Just know that even though there is an elevator, you still have to go down a few stairs to get into the actual rooms. The area around the rooms is not perfectly scenic, but it's Rome and beautiful all the same!

Leisure Partner

8/10

Excellent

15 Jul 2025

Wendy

It was tricky to find the location; it's in an apartment complex and you need to ring a bell (maybe a few times) before you talk to a person and get the codes for getting in. Once we found it, the room was lovely. It was a heatwave, but the a/c worked well. The staff was very friendly. Also, FYI, in all Italian hotels there is an extra tax to pay in cash once you are there and not covered on Expedia.

Leisure Partner

10/10

Exceptional

13 Jun 2025

Ushna

Great time! Host was really good at explaining everything. Area close to colosseum and metro station!

10/10

Exceptional

12 Jun 2025

Verified traveler

Magic Door Rome

Stayed for 2 nights. Check in was easy and service was very friendly. For a “budget” hotel we found the room and security to be very sufficient. And the location next to the park and close to Termini was wonderful. Would stay here again if returning to Rome.

Partner

10/10

Exceptional

20 May 2025

Anita

My husband and I stayed for 2 nights and we loved the area. Huge park view from our window. Very clean and comfortable. Karen and her mom were very helpful and sweet.Karen was very kind in helping us find a driver to Civitavecchia. Great little cafe on the corner and delicious pizza around the corner. Highly recommend. Thank you so much Karen !

Leisure Partner

8/10

Excellent

10 May 2025

David

Impossible to find. No hotel sign. Only a 1/2\"x2\" note on the call box.

Leisure Partner

10/10

Exceptional

13 Apr 2025

Glenn

Enjoyable stay. Would recommend.

Clean and comfortable. Fantastic staff. Good location near Termini. Easy access to Metro A.

Self

10/10

Exceptional

22 Mar 2025

Ivana

It was a great experience. We got exactly what we were hoping for. Clean, quiet, great location. Thank you!

Leisure Family_with_children

4/10

Poor

20 Mar 2025

Joanne

Copies of our passport, address and other personal information were left in a public corridor by rooms for anyone to see or take details from.

Booked 2 rooms the same, one for us and one for our friends. Completed different standard of rooms.

No kettle or fridge in our room. Hardly saw any staff to raise issues with.

Leisure Friends

8/10

Excellent

19 Oct 2024

Elvio

Property was great for our 2 night stay

Leisure Family

10/10

Exceptional

14 Oct 2024

MISS J

Lila was an amazing host who went out of her way to accommodate us and even organised a taxi with Enrico to take us to airport at 1.30am. Location is amazing
Had a wonderful view overlooking park. Will definitely stay here again

Friends_and_family Family

6/10

Pleasant

05 Oct 2024

Nicole

Weird stay. It wasn’t filthy but it wasn’t the cleanest either. The location was sketchy, especially at night. Staff were nice. Just a very weird experience while we were there and we had to check out a couple hours earlier due to an incident the hotel was experiencing with the police. Close to the train station and a subway station. View from our room was very nice. If you’re comfortable with average this place is ok.

Leisure Family

10/10

Exceptional

20 Sep 2024

Violeta

Good place to stay we’re told to be careful at night not recommended to walk at night

Leisure Family

10/10

Exceptional

13 Sep 2024

Paulina M

We greatly enjoyed the stay, the staff was accommodating to our early check in and was very helpful during our stay. The room was clean and comfortable.

Leisure Partner

10/10

Exceptional

10 Sep 2024

Sandy

The room really was really clean and organized. The areas around the building are dirty and nasty.

Leisure Partner

6/10

Pleasant

07 Aug 2024

Claire

It was nice and clean. Mattress and pillow not the most comfortable but for one night it was okay.

4/10

Poor

07 Jul 2024

Michael

Hotel was ok. But the smell in the bathroom was disgusting. My family hated it because of the bathroom. We were told they were working on the plumbing. Staff was nice.

Leisure Family

10/10

Exceptional

22 Jun 2024

Estuardo

Staff was great and accommodating

Leisure Family

10/10

Exceptional

11 Jun 2024

Judy

The guesthouse was spacious. The receptionist was absolutely wonderful and accommodating! She went above and beyond helping us out, keeping our luggage at her office, showing us nearby places, etc. We would definitely come to this guesthouse again and recommend it!

Leisure Family

8/10

Excellent

27 May 2024

Chris

Good service, shower head had to be replaced

Although the room wasn't ready upon arrival and they asked when I would arrive beforehand, the service was good and they had another room available.

Common area was somewhat clean, but smelled of mold.

The room was spacious, bathroom was even more spacious.

The shower head hower was very moldy and gross. I walked down the street and got a brand new shower head for €11, donated it to the room.

Air conditioning worked well.

Self

10/10

Exceptional

21 May 2024

Tomika A.

Customer Service was outstanding. I believe Lily is who checked me in and gave me VIP treatment as well as I noticed her checked other guests in and gave them all VIP treatment. Because of her customer service I would stay there again as well as recommend this location to friends. Plus this is a great location to shopping and all of the attractions.

Leisure Partner

6/10

Pleasant

14 May 2024

Alice

Wrong name on property

We found the directions very challenging as we were looking for a property called Magic Door which is listed on the Site, turns out the property was called MAGIC DOUBLE very confusing. I rang the contact number on two occasions without any response, as this was our first experience of Rome it wasn’t a good first impression

Partner

4/10

Poor

06 May 2024

Samantha

Pictures of hotel room were not the same. Very fun down but definitely the one of the more inexpensive places to stay.

Leisure Family

6/10

Pleasant

30 Apr 2024

Juergen

it is not like a hotel. the room and bathroom not in the best of shape. i would not recommend it.

Leisure Partner

10/10

Exceptional

08 Oct 2023

Samuel

Nice place in a convenient location. Host was super helpful in giving us useful information for our trip. Rooms were nice and clean and overall liked the atmosphere. Would definitely stay here again if I return to Rome.

Leisure Family

2/10

Poor

16 Jul 2023

Verified traveler

Don’t be fooled by the reviews, yes a good location once you’ve actually found it, which isn’t easy. This is a poor effort dated and grotty. A two stay hotel at best.

Friends_and_family Family

10/10

Exceptional

08 Jul 2023

Brian

We had a nice stay here.

10/10

Exceptional

30 Jun 2023

Jake Anthony

Great place to stay. Staff was excellent and very helpful, room was great especially the A.C.

Leisure Friends

6/10

Pleasant

26 May 2023

Linda Marie

This property was nothing like the pictures or description. The air conditioning did not work until the last night. There was not a safe or refrigerator in the room. There was no deadbolt on the door. They would only take cash. Directions to the hotel was very difficult

Leisure Partner

10/10

Exceptional

25 May 2023

Jacob

Staff was extremely friendly and easy to get ahold of for checkin and bag pickup. Hotel was close to Rome Termini station and footsteps to the subway. Would come back.

Leisure Partner

10/10

Exceptional

14 May 2023

Susanne L

It was old school lovely and had excellent places to eat walking distance away. Great location.

Leisure Friends

10/10

Exceptional

13 May 2023

Karla

It was easy to find using google maps. Very friendly staff, and safe environment. We had no issues during our stay.

Leisure Family

10/10

Exceptional

04 May 2023

Leanne

Had an awesome stay at the Magic Door, great for sight seeing all of Rome, large room with lovely shower, owners very friendly🚿👍🇮🇹

Leisure Partner

8/10

Excellent

14 Apr 2023

Elizabeth

My stay

Lilly was very friendly and helpful. Nice clean room.

Partner

8/10

Excellent

26 Mar 2023

Federico

Very centric and easy to access!

Overall it’s an excellent option very centric to everything you want to visit in Rome, and with a Metro stop at 2min walking distance. Staff were very friendly and had very flexible check in times (extra fee depending on the hour). The only down side is that they advertised card payment options, but they later contacted me to ask if I could pay in cash instead. The room was always clean (done every day) and had everything basic you would need for a regular holiday trip with friends or family.

Friends_and_family Family

2/10

Poor

17 Feb 2023

CHRISTOPHER J

Looking at the pictures, makes you think they have really nice rooms. Well i’m here to tell you that’s it’s a dump and looks nothing like the photos!!! expedia really should investigate into this property!. mold everywhere! dirty sheets. took an earlier train just to get out of this place. if you stay at this place after seeing this. nothing but yourself to blame

Leisure

8/10

Excellent

18 Dec 2022

Rach

Magic stay

clean and comfortable, and right outside Porta Magica which is beautiful. The hotel is also in a great location, close to some amazing restaurants. Getting in can be tricky trying to locate, look for the big beautiful wooden heavy doors. Vwe found it very safe and secure with loey staff who let us keep pur bags there after check out while we continued to explore.

The only downside was that the shower was very tiny, which made it a bit difficult to move around however, very minor. Just something to be aware of if that is something that would bother you

Partner