Rome Love

Italy , Rome
ROMA, PIAZZA VITTORIO EMANUELE ll, 121
Show on Google | Website | Map

20 reviews shown

2/10

Poor

18 Dec 2025

Rania

The worst experience Hotel I have had , very dirty room with hair in the bed in the floor and in the toilet , the sheets were not clean , also the pillows have marks of dirty , bad smell in the rooms and hotel . The emplacement is very far from the heart of the city and not calm at all !!! The service is 0 ? Since we never had an answer for my claim from the hotel neither from expedia !!! That didnt do any effort since we had reserved 3 nights and only stayed one night and abandoned the hotel because of the bad conditions and never get a refund of those nights i didnt stay and expedia didnt do anything for us !!! So really bad experience with the hotel and with expedia !!!! Dont go to this hotel and dont reserve anymore with expedia !! Disappointing

Leisure Family

6/10

Pleasant

27 Nov 2025

Starr

Definitely a one star hotel, however, everything was clean and the beds were comfortable. The location was ideal. Easy walk from the train station, into town and to restaurants.
Our only complaint was the difficulty trying to access the building from the street.

Leisure Family

10/10

Exceptional

16 Oct 2025

Jose David

AC worked perfectly.

Partner

6/10

Pleasant

15 Oct 2025

Danica

It was difficult to communicate with the people managing the check-in process, which was an issue as the check-in process is complicated.

Leisure Family

2/10

Poor

13 Oct 2025

Andrew

DO NOT STAY HERE UNDER ANY CIRCUMSTANCES!

I stay in Rome once a month for business, I book through Expedia and stay at multiple locations.

This hotel did not give me the access code they promised (because they have very limited check in times) so i could not gain access to the building and therefore the room I paid for.

After several attempts to contact them I eventually gave up and booked another hotel, fully expecting that they would of course refund the booking.

They REFUSED, on top of which Expedia replied to my request for the booking to be credited (as I book through them every month) by saying \"we asked the hotel for a refund and they said no\" sorry.

Absolutely unacceptable! (Oh and by the way I work in hospitality)

Business Self

6/10

Pleasant

05 Oct 2025

Andrew

Pro’s.
Location. 10 Minute walk from Termini Station. There is a metro station outside and a tram stop about 3 minutes’ walk away.
20 minute walt to the Colosseum.
Small shops, restaurants, bars and coffee shops on your doorstep.

Cons.
Internet. 300 Mbp in the corridor but on 3 in the room. Coverage is patchy.
No English TV channels provided but a Firestick was available attached to the TV in the room

This is a basic hotel, rooms were cleaned every day. 2 Bottles of water left every day. Tea and coffee making facilities provided and a fridge. Air-con worked great.

Don’t let the 1 star put you off.

Partner

2/10

Poor

14 Jul 2025

Ron Davis

Would have been higher but they do not have check in after 6:40. We waited for almost 1 hour no one came. They sent an email telling us that physical check in after cost additional which is fine and we are willing to pay but no one was there. Wasted 1 day and paid another hotel. It is also hard to enter, you need multiple door bells before you can get in.

10/10

Exceptional

06 Jul 2025

Jose

When in Rome do as Romans do, great place to stay in the middle of all the action just don’t expect a five star hotel. Good hotel with excellent staff just not all the bells and whistles of an “American” hotel. Still it is well priced considering the proximity to a lot of tourist sites. I would recommend this hotel to if you want to save some money and yet stay in a great location while traveling to Rome.

Friends_and_family Family

6/10

Pleasant

18 Jun 2025

Benjamin

The place itself is ok if you’re staying one night, but without AC, it was impossible to sleep.

Leisure Friends

6/10

Pleasant

14 Nov 2024

Subhabhorn

Itching all night bug bed ..get red spot on my arm and leg.
Noise from outside

Leisure Family

2/10

Poor

26 Oct 2024

Joseph

Worst hotel I have ever experienced and my fault for a last-minute travel change booking without doing my normal research! On check-in I asked the clerk about the filthy, unkept, surrounding area of drunks and addicts sleeping it off his response was “So what” that summarizes it up perfectly! In summary I travel with hefty bags and I discarded all of my garments and bought new luggage. My only regret is I can’t post my morning check-out photo

Leisure Friends

10/10

Exceptional

25 Oct 2024

Robert

Location! What I didn’t like was people sleeping on the ground right outside the hotels front door in cigarettes buds everywhere!

Leisure Partner

10/10

Exceptional

03 Oct 2024

Farid

THATS GOOD

Leisure Family

10/10

Exceptional

26 Sep 2024

Matthew

Perfect, except local area

Bad/dangerous part of Rome and a little hard to find but otherwise perfect. I would not travel in this area at night as a woman or group of women. Ideal location for travel to Rome landmarks and very close to main train station

Partner

10/10

Exceptional

19 Sep 2024

Satoshi

Good accommodation & nice friendly attitude staff

Business Family

10/10

Exceptional

29 Jun 2024

Chelsea

Great stay! Felt safe and room was nice/clean. Staff were also friendly and helpful.

Leisure Friends

4/10

Poor

13 Jun 2024

Joseph

The property was close to Roma Termini so was convenient, the room was clean and neat but, very congested. And the aircon doesn't work. When we told the staff about it, they said that it was usual. Even after dropping the temp to 16deg it was very hot and my child could not sleep properly for the 2 nights.
Expedia should consider the apartments being advertised through your platform. Makes customers like us think twice about reliability and peace of mind.

Leisure Family

2/10

Poor

21 Jan 2026

Valter

Apesar da boa localização, em frente ao metrô, nao ha portaria 24 hrs, a limpeza do quarto é inadequadas nao houve reposição de papel hugienico e de sabonetes,

Partner

8/10

Excellent

01 Nov 2025

Arno

Kamer was klein, maar schoon. Goede bedden, en alle extra's zoals koffie, thee en badkamer extra's werden dagelijks aangevuld. Vriendelijk behulpzaam personeel.

Leisure Partner

10/10

Exceptional

08 Oct 2025

Ole

Alle tiders

Lige ved Termini. Alting tæt på. Super hotel oplevelse

Friends_and_family Family