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Seranin Gordon

Sydney - NSW · Australia

807 813 Pacific HighwayView location

7.8/10Very good189 Reviews
Cleanliness8.4/108.4
Service7.2/107.2
Comfort8.4/108.4
Condition7.8/107.8
Neighborhood7.6/107.6
Value9.2/109.2
Amenities7.6/107.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Seranin Gordon

Elegant Accommodation: Seranin | Gordon in Pymble offers a 5-star motel experience with a sun terrace, lush garden, and free WiFi. Guests enjoy private check-in and check-out, a lift, shared kitchen, and daily housekeeping service.

Comfortable Amenities: Rooms feature air-conditioning, kitchenette, balcony, private bathroom, and modern amenities such as a refrigerator, microwave, and TV. Additional facilities include outdoor seating, family rooms, full-day security, bicycle parking, and luggage storage.

Prime Location: Situated 29 km from Sydney Kingsford Smith Airport, the motel is close to attractions like Luna Park Sydney (14 km) and Sydney Opera House (16 km). Guests appreciate the convenient location, room cleanliness, and attentive staff.

Read more about this hotelShow less

Located in Sydney (Gordon), Seranin Gordon is within a 10-minute drive of Macquarie Shopping Centre and Macquarie University. This golf apartment is 9.5 mi (15.3 km) from Sydney Harbour Bridge and 10.5 mi (17 km) from Taronga Zoo.

Make yourself at home in one of the 30 individually furnished guestrooms, featuring kitchenettes. LED televisions with premium TV channels are provided, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, and housekeeping is provided on request.

Featured amenities include complimentary wired internet access, laundry facilities, and an elevator. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Laundry
Entertainment
Smoking areas
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 9:00 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Guests will receive an email with special check-in instructions Guest will receive an email before arrival 24 hours Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Property uses a professional cleaning service
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: AUD 100.00 per stay

    We have included all charges provided to us by the property.

  • You need to know
    • Reservations are required for golf tee times. Reservations can be made by contacting the apartment prior to arrival, using the contact information on the booking confirmation.
    • The property is professionally cleaned.
  • Special Instructions
    The front desk is open daily from 9:00 AM - 8:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. \nGuests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, and cash
    • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
    • Host has not indicated whether there is a smoke detector on the property
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property is professionally cleaned
    • Property Registration Number 2072
  • Minimal age
    18
  • Optional fees
    • Covered self parking fee: AUD 15 per night
    • Cleaning supplies fee: AUD 10 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Lane Cove National Park 2.9 km / 1.8 mi
Macquarie Shopping Centre 5.4 km / 3.3 mi
Sydney Adventist Hospital 6.7 km / 4.2 mi
Macquarie University 6.8 km / 4.2 mi
North Shore Private Hospital 10.2 km / 6.3 mi
Royal North Shore Hospital 10.6 km / 6.6 mi
North Sydney Oval 11.8 km / 7.3 mi
Mater Hospital 11.9 km / 7.4 mi
DFO Homebush 14.5 km / 9 mi
Ken Rosewall Arena 14.9 km / 9.3 mi
Birkenhead Point Outlet Centre 15 km / 9.3 mi
Luna Park Sydney 15.1 km / 9.4 mi
Sydney Harbour Bridge 15.3 km / 9.5 mi
Sydney Showground 15.7 km / 9.8 mi
Sydney Olympic Park Athletic Centre 16 km / 9.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 34
  • hotel
  • Car parkExtra charge
  • Check-in hour
  • Check-out hour
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Seranin Gordon

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE TWO BEDSRoom • DELUXE TWO BEDSROO.2B-DX

    Photos are not available for this room type.

    Seranin Gordon

    Room DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO DELUXESTUDIO • DELUXESTU.DX

    Photos are not available for this room type.

    Seranin Gordon

    STUDIO DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXEQUADRUPLE • DELUXEQUA.DX

    Photos are not available for this room type.

    Seranin Gordon

    QUADRUPLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX

    Photos are not available for this room type.

    Seranin Gordon

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST

    Photos are not available for this room type.

    Seranin Gordon

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    Seranin Gordon

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM TWO DOUBLE BEDSFAMILY ROOM • TWO DOUBLE BEDSFAM.2D

    Photos are not available for this room type.

    Seranin Gordon

    FAMILY ROOM TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Seranin Gordon

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Seranin Gordon

7.8
Very good
189 Reviews
Cleanliness
8.4 /10
Service
7.2 /10
Comfort
8.4 /10
Condition
7.8 /10
Neighborhood
7.6 /10
Value
9.2 /10
Amenities
7.6 /10
75 reviews shown
10/10
Exceptional
12 Jun 2026
michell
Clean room
8/10
Excellent
28 May 2026
Namasivayam
Fit for purpose
Partner
8/10
Excellent
16 May 2026
Paul
Clean and well laid out with microwave , toaster ,usual coffee/tee and a communal kitchen if more required.Fairly well soundproofed so traffic not a major concern .would stay again , good value.
Self
10/10
Exceptional
05 May 2026
Mathew
Clean and easy to deal with
Self
8/10
Excellent
12 Apr 2026
Mario
Very clean, well appointment, comfortable bed and pillows, basic kitchen equipment for microwave cooking, friendly staff, super easy chek in and check out paperless. Hot water and heating is good. Room is small but adequate. Situated adjacent to rail line but with window closed is practically soundproof. Quiet could not hear other guests. Is a little distance from train station and restaurants but easily walkable. Great value.
Highly recommend.
Business
8/10
Excellent
23 Mar 2026
Alex
Air conditioner worked perfectly, all other equipment we used had no issues except of the kettle which is probably rusted and makes water with bad taste. The major disadvantages are the size of the room and the location of the hotel. The room has no space to accommodate the tiny table with 2 seats. The hotel is squeezed between very busy Pacific Hwy and railway. The windows in rooms facing noisy and polluted Pacific Hwy needs to be firmly shut.
8/10
Excellent
11 Mar 2026
Amanda
Nice basic accommodation, a short walk to the train station and all shops, restaurants and doctors. Clean. very friendly and helpful staff, especially Alisha, more personal than big hotels. It is between the railway and a busy road. Our room faced the railway which didn’t bother us and the cockatoos came to visit in the mornings.
Partner
8/10
Excellent
10 Mar 2026
Robyn-Anne
It was exactly as advertised however on arrival there was a sign outside with a much cheaper room rate 😳. Walkable from station. Basically as hour from standing up in the plane to arriving for checking (carry on only), 30mins into the city. Great option.
Self
2/10
Poor
27 Feb 2026
Anthony
I did not like how they photocopied my credit cards and my drivers license also room was small, toilet was up against the sink, and was too close to the train tracks
Partner
10/10
Exceptional
30 Nov 2025
Jose
Was easy to get in and sorted even though we were early the staff was super accommodating. Couldn’t ask for more. The self check in super handy.
8/10
Excellent
10 Nov 2025
Lyndall
Very clean room and very comfortable bed. Seranin Gordon is within walking distance of Gordon shops and the train station which gives quick access to the city.
Partner
6/10
Pleasant
19 Oct 2025
Ahmed
Nice little place, very close to train line, very very noisy. People with light sleep will find it difficult. Overall not too bad. Connecting to the receptionist phone the 1300 was a big challenge!
Friends_and_family Family
10/10
Exceptional
24 Sep 2025
Timothy
The Seranin Gordon is an affordable hotel, so don't expect the Ritz and you will be happy with it. Gordon is a beautiful and safe suburb of Sydney and there are shops there with everything and all the services you could need. In addition, there are many restaurants catering to a wide range of tastes. Transportation there is easy on the trains, although it would be great if the hotel was a little closer to the station. It's a less than 10 minute walk from the train station to the hotel, all on paved sidewalks, but it does take a bit of time. At least to get to the station, there is a bus stop right in front of the hotel, but it's probably faster just to walk it.

The room I had was clean and on the Pacific Highway side of the hotel. This meant there was a small amount of road noise, but it didn't disturb my sleep or anything else. It wasn't huge, but was fine for one person and everything was clean. There was a refrigerator, kitchen sink and microwave along with cutlery and crockery. Some people might complain that the room was not serviced every day, but that doesn't bother me at all. Everything was modern and worked reasonably well. The shower was far better than the average hotel shower with abundant hot water.

In summary, the Seranin Gordon is clean, convenient and reasonably priced. That ticks all the boxes for me and I'd happily stay there again.
Self
8/10
Excellent
29 Aug 2025
Anthony

Great Spot

Great location close to restaurants and shops. Bit noisy from traffic right next to the highway but still good. Staff very helpful and welcoming even though we had a self checkin. Price was very competitive.
Partner
8/10
Excellent
25 Jul 2025
Gllenys
No guide as to restaurants or places that could deliver food
8/10
Excellent
20 May 2025
Marion
The motel should have double glazed windows to prevent the traffic noise from coming in. The fact that there was no one at the reception desk the last two times that I stayed there made me think there were no staff on site and this is a fire and safety risk.
Business Self
8/10
Excellent
19 Apr 2025
Sarah
Easy check-in and checkout. Good checkout time.
Leisure Self
2/10
Poor
29 Mar 2025
robert
I will not stay there again
Leisure Self
8/10
Excellent
23 Mar 2025
Kason
Very good location. But a little noisy train
10/10
Exceptional
22 Feb 2025
David
Location is great
Business_and_leisure Self
10/10
Exceptional
23 Jan 2025
Elwen

Enjoyed our stay

This is our third time staying at Seranin Gordon and we appreciate the facilities at the hotel. Our daughter and family live near and it is very convenient for visiting and also getting to the city. We find the staff very friendly and helpful and were pleased to see Alishia again. Looking forward to our stay again next year.
Partner
6/10
Pleasant
11 Jan 2025
PAUL

Good, but plenty of room for improvement

Location is good, you soon get used to either the trains or traffic. Its there but not intusive. The property is newish but was built on the cheap, lots of water pooling and worn out inclusions like windows, carpets, doors. Some furnishings have not held up well. The staff are the biggest asset, they can't do enough, but in saying that, they state check out is between 10 and 11 am, the door knocking begins at 9.30 am and gets intrusive by 10.30 am. Initial access to the building can be tricky for out of towners. Theres some good food places near by. Overall it is good, hopefully they dont mess up your booking. That's a whole review right there, but Ill keep that between me and the staff as they worked hard sorting out someone elses stuff up.
Business
6/10
Pleasant
03 Jan 2025
Verified traveler

Okay stay

Okay stay but the room was small. Kitchenette in the room but no stovetop.
Partner
6/10
Pleasant
10 Dec 2024
Ramesh
The Air conditioning did not work and there was little interest in fixing it
Leisure Family
8/10
Excellent
22 Nov 2024
Alex
noisy highway traffic
10/10
Exceptional
21 Nov 2024
Lyndall

Grest stay all round

Very comfortable and close to a railway station into Sydney cbd. Short walk to Gordon shops and station.
On the highway but quiet. Underground parking available. We always stay gere when we visit family in Sydney.
Partner
8/10
Excellent
14 Nov 2024
Warwick
Property is between highway and train line yet surprisingly quiet
Would stay again!
10/10
Exceptional
27 Oct 2024
Michael
Very reasonably priced for this type of accomodation. Delivered everything that was advertised
Business_and_leisure Self
6/10
Pleasant
27 Oct 2024
Jona
Proximity for travellers as it’s just along major road like the Pacific motorway as well as from food shops and petrol stations. Has ample veranda or balcony space that has view of trees and birds like the friendly cockatoos which made our overnight stay unique and special.
Leisure Partner
10/10
Exceptional
29 Sep 2024
ibrahim
Very nice place and receptionist
Leisure Partner
10/10
Exceptional
27 Sep 2024
Stephane
All good
6/10
Pleasant
01 Sep 2024
martin
The property had a main road at the front, a railway at the back and a funeral parlor across the road.
Checkin was unattended so I had to ring to checkin, however the lady was very nice when she came.
The property had a funny smell about it, and some of the common areas were under repair and on display.
Room was great but noisy, and bed was xlent.
Leisure Self
8/10
Excellent
31 Jul 2024
Matthew
Excellent early-check in made possible without prior notice - that's what makes a difference to an experience!
Business
8/10
Excellent
14 Jul 2024
Atlanta
We enjoyed our stay, booked on short notice and well accomodating. Had everything we need. On the train line so can be a little loud.
10/10
Exceptional
11 Jul 2024
Andrew
A wonderful place to stay. Situated in close proximity to the Gordan railway station, this hotel was an excellent choice of accommodation. The room was large, well appointed, and clean. Wonderful!
Leisure Self
10/10
Exceptional
08 Jul 2024
paul
Good room Great Staff Good position
Partner
10/10
Exceptional
19 Jun 2024
Robyn
Our stay was great! Very neat and tidy and fantastic service of the room the second morning. Very convenient spot as it is close to all the shopping and some lovely restaurants. We will be back!
Leisure Partner
8/10
Excellent
04 Apr 2024
Anita
On a very busy road with a railway line 50mtrs from our room, trains running from 4.15 am.
Friend,y staff and v clean..suited our requirements.
Leisure Partner
8/10
Excellent
10 Mar 2024
Christine
The rooms are on the rail line. Hear trains all night.
Business Friends
8/10
Excellent
28 Feb 2024
Sarah
I have just come back to Melbourne and looked at my bank statement and I have been overcharged for parking $5 per day. On wotif it’s advertised as $10 and I was charged $15 per day.
Also our room was never serviced and we stayed 2 nights however it’s advertised it’s done daily.

Neat, clean and tidy apartment -
Leisure Family
10/10
Exceptional
25 Feb 2024
Haley
It was a very convenient and safe accommodation. Easy to walk to train stations and shops.
Leisure Partner
8/10
Excellent
23 Feb 2024
Julian
Great last minute availability.
Leisure Family
8/10
Excellent
22 Feb 2024
Jeffrey
Tv in room was dated. New tv’s are cheap but smart to add our own netflix easily. I personally would prefer a percolator coffee machine over instant….beds super comfy in deluxe room
Leisure Friends
10/10
Exceptional
28 Jan 2024
Elwen

Seranin revisit

This is our second time at the Seranin, Gordon. It is a short distance away from the family we are visiting and it provides us with everything we need. Good facilities and lovely staff and I am sure we will return again in the future. Thank you Seranin.
Partner
10/10
Exceptional
23 Jan 2024
Simon

A gem in a good neighbourhood

Loved the hospitality shown by the staff. Always clean and neat. Nice rooms with a great desk for me to focus on my work. Close to train station and super market and local restaurants. This is in a nice area of Sydney where there is no trouble. Kitchen is perfect to be able to cook own meals and you also have own microwave sink and dishes to make yourself feel comfortable.
Self
8/10
Excellent
20 Dec 2023
Chairunnisa
Very descent stay, michael the night staff is really helpful when we arrived late
Leisure Partner
4/10
Poor
19 Oct 2023
Irene
It was very noisy place to stay due to road noise.
Leisure Partner
2/10
Poor
17 Sep 2023
Richard
Not much
At check in the woman at reception had a cat sitting on the desk
Disgusting
8/10
Excellent
12 Aug 2023
Charissa
Nice and convenient
8/10
Excellent
20 Jul 2023
Harry
While the room was small - and this is reflected in the price - they were very clean and the bed and pillows were comfortable. There is some noise from nearby rail and highway, but not constant after peak hour. Good dining options within a blocks walk.
Business Self
8/10
Excellent
15 Jun 2023
Varun
The rooms are spacious and clean. but train noise is annoying.
Leisure Family
8/10
Excellent
10 May 2023
Dianne
The staff were welcoming. The room was very clean but noisy with the train line so close.
Business Self
10/10
Exceptional
09 May 2023
Sophie
Perfect for my solo work trip, for getting ubers, walking to shops, cafes & plenty of eating out or takeaway choices. Train station 10 mins walk or less.

Thought it would be noisy but train line & road noise was sealed out so I relaxed & slept well.

Reception is minimally attended … this is not a holiday destination but suited to work travellers or those wanting a really well-kept, low-key, comfortable place to stay in this location.

Ticked all the boxes for my stay! Thankyou 🙏
Business Self
4/10
Poor
06 May 2023
Merrilyn
I don’t like having no face. To face contact, surely there could be some way of having someone to offer help
Not the properties fault but the noise from the train line was horrible plus on the Saturday we were woken early by countless. railway staff doing maintenance work, not the fault of the property but on the less doesn't make for happy travellers
One last point no sugar for your tea or coffee and it wouldn’t hurt to provide 2 wineglasses,one cheap plastic flute is not good enough for the cost
Would think long and hard before coming back, we travel to Sydney on a regular basis but will go back to previous accommodation even though not as close to where we like yo be
4/10
Poor
23 Mar 2023
Brittney
States on website when booking that queen beds are available which is not the case they only have doubles which aren’t very comfortable either.
4/10
Poor
03 Mar 2023
Peter
Convenient to transport
Leisure Partner
10/10
Exceptional
28 Feb 2023
James
traffic noise in the room facing the road. Otherwise all good. New building.
8/10
Excellent
25 Dec 2022
Peter
Very noisy location, wonderful staff
Business_and_leisure Self
4/10
Poor
28 Nov 2022
Muddassir
Very congested room, very hard to move around in room
Leisure Family
10/10
Exceptional
27 Nov 2022
Verified traveler
Stay was comfortable, affordable and accessible to all ateas we needed.

Space was cosy but for how long we actual use the accommodation it suited us perfectly.
Business
8/10
Excellent
26 Oct 2022
Amith Kumar
Good
Business_and_leisure Family_with_children
2/10
Poor
12 Sep 2022
Mangesh
Not As described- is basically a glorified backpackers- share kitchen, small rooms ok for a 1 night stay but if you are looking for a long stay Do Not book!
Business Self
10/10
Exceptional
14 Aug 2022
Sarah
Nice rooms, nice location close to shops and trainline- easy check in and out
Business Self
8/10
Excellent
21 Jun 2022
Darren
Very clean, cosy and close to where I needed to be.
Business_and_leisure
10/10
Exceptional
10 Jun 2022
Anthony

convenient location

Nice, cosy. Enjoyable nights stay. Great for the quick stopover.
Business
8/10
Excellent
09 Jun 2022
Michael
Well organised and clean. reception only available certain hours but available by phone
Business Self
8/10
Excellent
09 Jun 2022
Juli
Fantastic bed, quiet air conditioner, helpful staff. Only negative was that it was too close to a busy train line.
Business Self
10/10
Exceptional
18 May 2022
Neville
Convenient location on Pacific Highway
Reception Manager very friendly, courteous, & helpful.
Rooms well appointed, clean and tidy, nice deck, & all amenities. Good car parking in the hotel basement.

Car parking when checking in, no obvious signage, you have to park down the side street next to the hotel. I took a punt when checking in, and was correct.
Business Self
6/10
Pleasant
31 Mar 2022
Eunice
The receptionist at check-in was friendly and communication was good. However, a number of issues with the property - firstly the car park gate did not work so we didn't get to park our car safely overnight despite paying for the car parking fee. Then the bathroom sink/tap was super loose and difficult to use. Finally the kettle lid was unsafe as hot water was leaking through the lid after it's been boiled and our hand got burned/scald. Location was convenient for us and the property looks new in general so it could have been a pleasant and comfortable stay if there weren't the abovementioned issues.
Leisure Family
8/10
Excellent
22 Mar 2022
Vanessa
The property was chosen as it was close to friends. It was quite acceptable.
8/10
Excellent
14 Mar 2022
margaret
The room and bathroom were clean and fresh. The property generally presented very well.
Business Self
6/10
Pleasant
06 Mar 2022
Kirby
I didn’t like the mix up when I checked in and found my room hadn’t been cleaned the the new room I was given at 8pm two ladies trying to get into my room because there letter said my room number also maybe give two toilet rolls or something for people that are staying longer.
Business Self
8/10
Excellent
07 Feb 2022
Elwen
We found the hotel to be clean and comfortable in a convenient location to visit family, close to the shops and was just what we needed.
Friends_and_family Family
10/10
Exceptional
04 Feb 2022
Jacqueline
communication very good
Leisure Self
6/10
Pleasant
01 Dec 2021
Chhavi
The plAce was noisy
Self

Location & surroundings

Seranin Gordon
807 813 Pacific Highway, North Ryde, Australia

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