Haneen
The air conditioning in the room doesn’t work. The hotel knew about it and they responded by bringing us fans that were very loud and noisy. It was hot and we needed to sleep with the windows open, but there was no mesh so we struggled with a lot of mosquitos at night. Couldn’t sleep well. You have to get the clean towels from the ground floor yourself, but when we needed them the cabinet was empty and they were not restocked until late the next day. On the second day of our stay we were out all day and the hotel emailed us a link to pay the city tax but we didn’t check our email and when we arrived back late at night our codes were not working, we were informed that our codes were disabled because we didn’t respond to the email, even though when we checked the email there was no time limit for the payment and no communication that our codes will be removed. We were very tired with some luggage and we had only very little battery charge on one phone and the other phone was dead.
Overall it was a bad experience
Overall it was a bad experience
